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Basia Pietrawska Named Vice President, Consulting and Analytics at CAP Index

New Title Underscores CAP Index's Commitment to Helping Customers Go "Beyond the Score"

CAP Index, the leader in crime risk forecasting for security, loss prevention, and risk management professionals, announced today that Basia Pietrawska has been named Vice President, Consulting and Analytics.

Basia joined CAP Index in 2007, steadily climbed in her responsibilities, and now will oversee all of CAP's customized consulting and analytics solutions to help its customers Outsmart Crime®. Basia's new title reflects CAP's ongoing commitment to help its customers assess risk, reduce crime, and optimize the overall ROI from their security expenditures by combining CAP Index information with company-specific data to visualize, manage, and mitigate risk across the organization. CAP's consulting and analytics team works with its customers to leverage their own internal data to produce actionable recommendations and plans related to store tiering, resource allocation, process and countermeasure implementation for shrink and other loss categories, and to make ROI determinations from their security efforts. Contact CAP Index through their website www.capindex.com or by email askcap@capindex.com to learn more.


Paul Jones named Director of Loss Prevention & eCommerce Fraud for The Vitamin Shoppe
Previously Paul was the Director of Asset Protection - Risk Management for CKE Restaurants Inc. for over a year. He's held various senior level leadership roles throughout his career including Executive Director of Global Asset Protection for eBay-PayPal, Senior VP for Limited Brands, VP of Administration for Sunglass Hut International, and VP of Loss Prevention for Luxottica Retail. He also serves as a Vice Chairman for the LP Foundation, and was a Vice President for The Retail Industry Leaders Association. Congratulations Paul!
Tevis Potts promoted to Director of Operations - Union Square
for Macy's

Previously, Tevis was the Shortage & Risk Control Manager - Northeast for the retailer. During her 7 plus years at Macy's, she's held various roles including AP Manager, District Shortage Controller and Shortage & Risk Controller. Prior, she was a Juvenile Services Worker for the Department of Juvenile Justice in Kentucky. She earned her Bachelors of Arts in Psychology from Transylvania University and her Master of Science in Correctional and Juvenile Justice Studies from Eastern Kentucky University. Congratulations Tevis!

See All the Executives 'Moving Up' Here   |   Submit Your New Corporate Hires/Promotions or New Position



Active Shooters & Mass Shootings
Major News Outlets Continuing the Coverage

Trump calls for 'intelligent background checks' in response to mass shootings
President Trump Friday called for "intelligent" background checks in response to a string of mass shootings across the country, and expressed confidence that Congress would come together on action. 

"Frankly, we need intelligent background checks," Trump told reporters as he left the White House for a fundraiser in the Hamptons. He said he's spoken with Senate Majority Leader Mitch McConnell (R-Ky.), who Trump said was "totally on board."

McConnell has not publicly backed any gun bills following mass shootings in El Paso and Dayton, though he did note a background checks bill backed by Sens. Pat Toomey (R-Pa.) and Joe Manchin (D-W.Va.) was once again getting attention. That bill failed to get enough votes to move through the Senate after the 2012 Sandy Hook elementary school shootings.

"I think there's a great appetite to do something with regard to making sure mentally unstable, seriously ill people aren't carrying guns, and I've never seen the appetite as strong as it is now," he added. "I have not seen it with regards to certain types of weapons." thehill.com

Active Shooter Top Concern this Weekend in TX
Texas Retailers Preparing for Wary Crowds During Tax-Free Weekend

Walmart Deploying Additional AP Teams
Retailers used to consider crowd control and shoplifters as they prepared each year for thousands of back-to-school shoppers taking advantage of Texas' tax-free holiday in early August.

After Saturday's mass shooting at an El Paso Walmart that killed at least 22 shoppers, retailers must now consider how they will respond to a greater threat: active shooters.

Houston-area retailers and police sought to reassure shoppers expected to descend on local stores for the tax-free holiday, taking place Friday through Sunday. The weekend-long tax break will waive as much as 8.25 percent in state and local sales taxes on clothing, shoes, school supplies and backpacks.

"We normally increase directed patrols during tax-free weekend, but we're taking into account what happened in El Paso," said John Cannon, a Houston Police spokesman. "People will see additional visibility in more established retail centers throughout the city."

Walmart said it may deploy additional "asset protection teams"
on a store-by-store basis in the aftermath of the weekend shooting. The yellow-vested employees standing at Walmart entrances typically greet customers, process returns and check receipts to deter shoplifting, but are also now being trained to handle customer arguments and play a security role, said Randy Hargrove, a Walmart spokesman.

The Bentonville, Ark.-based retailer employs third-party security guards or uniformed off-duty police officers at some of its stores that experience more crime. Walmart did not have any armed security personnel at its store in El Paso.

"Security is a top priority for us, and we've invested quite a bit in safety," Hargrove said. "But no retailer is immune to this challenge or can predict violence."

Walmart has been training its employees how to respond to active shooters since 2015, making the training mandatory on a quarterly basis since 2017. In recent months, Walmart has added virtual reality headsets to its computer-based active-shooter training, which advises employees to be cognizant of their surroundings, run or hide from shooters and be prepared to aggressively defend themselves as a measure of last resort. houstonchronicle.com

Walmart Commits $400,000 in Direct Cash Grants to El Paso Foundations
that Support Those Impacted by Tragedy

To address the urgent need of support, Walmart is providing cash donations to the El Paso Community Foundation's Shooting Victims' Fund and Paso Del Norte Community Foundation's El Paso Victims Relief Fund. Walmart is also working closely with local officials and government entities to help meet the needs of those affected.

"Our hearts ache for El Pasoans," said Greg Foran, president and chief executive officer, Walmart U.S. "As we work on helping our associates through this tragedy, we also want to help ensure the community has the resources it needs by providing funds to support the important work the El Paso Community Foundation and the Paso del Norte Community Foundation are doing during this difficult time. We want to support the people of El Paso every step of the way."

In an open letter yesterday to Walmart associates, Walmart CEO Doug McMillon reiterated the company's support for the people of El Paso, first responders, survivors and the families of victims as well as the Walmart family of store associates.

In the letter McMillon recounted acts of bravery and selflessness among the El Paso store associates, including store manager Robert Evans, "who was leaving the store and then ran back in when he heard the shots," as well as others who helped dozens of customers to safety out the back of the store. supermarketnews.com

Man in Body Armor and Armed with rifle sparks panic at Missouri Walmart
The armed man who walked into a Missouri Walmart store dressed in body armor and fatigues and was detained at gunpoint by an off-duty firefighter is "lucky he's alive still" considering the situation he created, a police official said. No shots were fired in the incident that happened just after 4 p.m. Thursday in Springfield. The man who is said to be white and in his 20s was detained by the armed firefighter until police arrived at the Walmart Neighborhood Market. The man in body armor had been seen pushing a shopping cart and recording video of himself on a cellphone. Police were called about a possible active shooter, and the store manager pulled a fire alarm and told people to evacuate, Springfield police Lt. Mike Lucas said. It was not clear what motivated the person in custody to enter the Springfield store. The open carrying of firearms is legal in Missouri, as long as the weapon is not displayed in a threatening manner, according to the National Rifle Association's website. nbcnews.com

Port St. Lucie, FL: Man asked for something 'that would kill 200 people' at Walmart
The alleged incident happened on Wednesday Aug. 7, just four days after a mass shooting at a Walmart in Texas that left 22 people dead and more than two dozen others injured. The suspicious request was reported at a Walmart in Port St. Lucie, Florida, at around 7:11 p.m. The Port St. Lucie police received a tip that helped identify the man as 55-year-old Philip Michael Attey II, who is from Port St. Lucie. Attey approached a sales clerk and allegedly asked "can you sell me anything (or a gun) that would kill 200 people?" according to the police press release. The sales clerk, who was working in the sporting goods department, replied, "that isn't funny," police said. Attey then allegedly replied "I know," before asking again if there was something he could be sold that would kill 200 people. Attey then left the store. During an interview with detectives, Attey said he is an anti-gun activist and that he believes his statements made to the Walmart clerk in front of a customer "only helps his cause which is for Walmart to stop selling firearms," police said. a.msn.com

Walmart removing violent video game displays, signs from stores
but still selling guns

Following two shootings inside its stores, Walmart is removing violent video game displays and signs from stores, the retailer confirmed Thursday.

Stores were sent a memo that called for "immediate action" to remove signing and displays that "contain violent themes or aggressive behavior." The memo circulated on Twitter and Reddit, and Walmart officials confirmed its authenticity to USA TODAY.

"We've taken this action out of respect for the incidents of the past week, and this action does not reflect a long-term change in our video game assortment," said Tara House, a Walmart spokeswoman, in a statement.

On Thursday
in Springfield, Missouri, police arrested a 20-year-old man in body armor and military-style clothing after he walked inside a Walmart carrying a "tactical rifle" and another gun. Police say he pushed a shopping cart and used his phone to record people fleeing the store. usatoday.com


GSX 2019 Is Coming To Chicago: Elevating The Event Experience
GSX - the trade show and industry event 'formerly known as' the ASIS Annual Seminar and Exhibits - will be Sept. 8-12 at Chicago's McCormick Place. The show promises to 'elevate the event experience with modern education learning experiences, revitalized networking opportunities, and a reimagined trade show floor.' More than 550 exhibitors will be featured in the expo hall (open Sept. 10-12), according to ASIS International.

More than 300 security courses, plus pre-conference certification courses, will provide security professionals expertise to enhance their career development. Seventeen education tracks will serve the needs of security professionals interested in topics from business continuity to crime/loss prevention, law and ethics to national security, information security to physical and operational security.

More than 20,000 registered attendees are expected from 110-plus countries across the entire industry, according to ASIS International. securityinformed.com

Former KPMG Executive Director Gets 8 Months Fed Prison
Stealing SEC Confidential Info to Improve KPMG Audit Results

CYNTHIA HOLDER, a former Public Company Accounting Oversight Board ("PCAOB") Inspections Leader and KPMG Executive Director, was sentenced today to 8 months in federal prison for participating in a scheme to defraud the Securities and Exchange Commission (the "SEC") and the PCAOB by obtaining, disseminating, and using confidential lists of which KPMG audits the PCAOB would be reviewing so that KPMG could improve its performance in PCAOB inspections, the results of which were shared with, and utilized by, the SEC in carrying out its governmental functions. justice.gov

Phoenix, AZ: So many things locked behind glass because of people
Caught Misbehaving

If you shop at stores like CVS Pharmacy, Walgreens and even Food City in some parts of Phoenix, be prepared to spend a little extra time in the store. Some shoppers complain that it's making their shopping experience more tedious. he problem, which has been happening for a long time, is theft. First, it was baby formula. Now it seems like just about anything is up for grabs -- toothpaste, body wash, shampoo, detergent, even work gloves. One Safeway grocery store is hit daily by grab-and-run thieves. They load up bags and run out of the store without paying, often to a waiting vehicle. Some stores are pulling specific items off the shelves to prevent theft. Most stores, however, are simply locking items inside glass cabinets. azfamily.com

Texas Wins Challenge to EEOC Guidance on Criminal Background Checks
The Equal Employment Opportunity Commission (EEOC) can't treat its guidance on criminal background checks-which states that using such checks may not be lawful in some circumstances-as binding, a federal appeals court ruled. The court upheld but modified a lower court's order blocking the agency from enforcing its guidelines against the state of Texas.

In 2012, the EEOC updated its guidelines on employers' use of arrest or conviction records in hiring decisions. The agency said that relying on such records may have a disparate impact on applicants based on race and national origin, which are protected characteristics under Title VII of the Civil Rights Act of 1964.

The state of Texas sued the federal government, claiming that the EEOC exceeded its authority and that the guidelines conflict with Texas laws barring the employment of workers with felony convictions for certain positions. Attorneys for the state argued that Texas should be able to impose categorical bans on hiring workers with criminal backgrounds.

On Aug. 6, the 5th U.S. Circuit Court of Appeals sided with Texas, finding that the EEOC exceeded its authority by issuing the guidance. "Although the scope of the guidance is purportedly broad, EEOC has limited rulemaking and enforcement power with respect to Title VII," the appeals court said. "It may issue only 'procedural regulations' implementing Title VII and may not promulgate substantive rules."  shrm.org

Could we finally see a change in the Bay on ORC?
San Francisco DA Candidates Vowing to Tackle City's Crime Problems -
Including ORC

In a city with a progressive reputation and reformist approach to criminal justice, a high rate of car break-ins and thefts in recent years has led some to call for a tougher-on-crime approach. San Francisco had the highest rate of property crimes among the biggest 20 U.S. cities in 2017, according to FBI data released last year.

One supports reversing some parts of a 2014 ballot initiative that made some felonies misdemeanors, including stealing property worth less than $950.

Tung cited retail stores that have closed in neighborhoods across the city because they lost too much money from organized thieves storming into stores and dashing out with stolen goods, with little fear of major consequences.

Another one said he would crack down on organized gangs of drug dealers and thieves who come to San Francisco to prey on residents and unsuspecting tourists. courthousenews.com

What the CFOs Are Reading
Pay Increases to Remain Flat in 2020: Study

U.S. employers are not planning big pay increases in 2020, despite a tight labor market, according to a survey from Willis Towers Watson.

The 2019 General Industry Salary Budget Survey found employers are budgeting pay increases of between 2.9% and 3.1% for management employees, non-management employees, nonexempt hourly employees, and nonexempt salaried employees. Companies are planning pay raises of 3.1% for executives, down from 3.2% this year.

Companies are projecting discretionary bonuses - typically paid for special projects or one-time achievements - will average 5.9% of salary for exempt employees, compared with 5.3% of salary granted for bonuses last year, the survey found.

The last big bump in pay came in 2008 when employers raised pay 3.8%. Raises have remained flat at about 3% per year for the last decade. cfo.com

An Empty Parking Lot, Filled by El Paso's Grief
Behind the Walmart where a gunman opened fire, dancers, mariachis and prayers commemorate the victims. nytimes.com

Director of Loss Prevention for LOVESAC in Stamford, CT
Proactively assessing and managing all security/loss prevention/asset protection issues for the Company. The team works closely with senior executives and decision-makers company-wide to provide advice and recommendations which further the Company's business objectives and minimize loss and risk.

Collaborate effectively across the Company, partnering closely with leadership across all channels, both internal and external clients, and law enforcement when necessary. The position demands a substantial amount of independence; however, the successful candidate will operate as part of a close-knit team of supportive, open, and friendly professionals.

Our showrooms, including our website, are open seven days a week and require morning, evening, weekend and holiday availability. This position is based in our Headquarters located in Stamford, CT and this position requires travel to our showrooms, all HQ locations, multiple distribution and warehouse facilities and contract manufacturers locations. Part of the Accounting / Finance department.  hrmdirect.com

J.C. Penney Delisted by NYSE

UK retailers suffer weakest July sales growth on record: BRC

Canadian Tire buying Party City's Canadian retail business

CVS to slow store expansion by two-thirds - only 100 new stores

Quarterly Results
Wayfair Q2 direct retail sales up 42.1%
Capri Holdings (Michael Kors, Versace, Jimmy Choo) Q1 sales up 11.9%
Jack in the Box Q2 comp's up 2.7%, sales up 18%
Lumber Liquidators Q2 comp's flat, net sales up 1.8%
CVS Health Q2 Pharmacy comp's down 2.8%, Front store comp's down 2.1%, Retail/LTC Segment down 2.2%, Pharmacy Services sales up 9.5%, net sales up 4.5%
Office Depot Q2 retail comp's down 4%, BSD up 2%, CompuCom sales down 7%, sales down 2%


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7 Crime Prevention Strategies Every Retailer Should Follow

Developing a store security strategy for a retail operation with multiple locations involves far more than taking the plan for one store and applying it to all the rest. Each location presents specific risks and opportunities, and managing retail loss prevention should reflect that.

To avoid wasting your security budget, you need to deploy your resources where they are actually needed, and not where your gut tells you they're needed. To do that, retail security best practices call for developing a scalable, sustainable, and holistic plan for all locations.

7 Essential Crime Prevention Strategies

Take these best practices into account as you develop your store security strategy:

1. Use an objective risk matrix for each of your locations to be sure you're allocating security resources where they are most needed. Security should not be one-size-fits-all; instead, resources should be tailored to risk.

2. Survey your locations routinely. Make sure that the designated security equipment, consistent with your risk level guidelines, is in good working order. Also, ascertain that all security-related policies and procedures are being adhered to at the location. Pay special attention to the stores in areas with elevated risk and/or heightened loss experience.

3. Track criminal events as they occur and document your company's response. Where remedial measures are necessary, design them to help prevent future crimes from occurring. Gathering this sort of information is invaluable in tracking patterns and developing appropriate countermeasures and evaluating their effectiveness.

4. Develop relationships with local law enforcement for each of your locations. These partnerships will help you better understand neighborhood issues that may affect you, positively or negatively. One effective strategy is to reach out to the local crime prevention officer on a quarterly basis to find out what's going on and to share your own challenges and successes. Relationships like these will benefit both sides.

Read the Full Article Here






From $3.89M to $6.5M
Cybersecurity pros name their price as data hacking attacks swell

Equifax Paid $3.89M in 2018 for their New CISO from Home Depot
It took a $650,000 salary for Matt Comyns to entice a seasoned cybersecurity expert to join one of America's largest companies as chief information security officer in 2012. At the time, it was among the most lucrative offers out there.

This year, the company had to pay $2.5 million to fill the same role.

"It's a full-on war for cybertalent," said Comyns, a managing partner at executive search firm Caldwell Partners who specializes in information security. "CEOs know that, so they play hardball. Everyone's throwing money at this."

The threat of digital breaches - and the fines, lawsuits and executive resignations that sometimes follow - has left companies scrambling to scoop up scarce security experts. The growing compensation packages and broadened responsibilities are a dramatic shift for a group of workers once confined to obscure IT departments, little more than an afterthought to senior management.

Equifax paid Jamil Farshchi $3.89 million in 2018 to take the job of chief information security officer. He joined from Home Depot, which had hired him in the wake of a 2014 breach that exposed credit card information related to 56 million customers.

Although most U.S. firms don't disclose compensation for top information security executives, Comyns said big tech firms on the West Coast can pay as much as $6.5 million, most of it in stock. In some cases, direct reports can make about $1 million - more than their bosses typically would have made just a few years ago.

Chief executives may be inclined to spend more because their own jobs and reputations could be on the line. Gregg Steinhafel resigned as chief executive of Target Corp. in 2014 after a hacker attack that compromised 40 million credit card accounts rocked the already-struggling retailer.

That episode "got everyone's attention," said Kudelski Group's Howard, and led to scores of companies appointing people with cybersecurity expertise to their boards.

"CEOs don't know what it's worth until it's walking out the door," Comyns said. "Then they stand in the door and say, 'You're not going anywhere.'" latimes.com

Equifax CISO: 'Trust Starts and Ends with You'
Advice From the Exec. Who Drove the Recovery of Two Co's Big Breaches

BLACK HAT USA - Las Vegas - One of the main takeaways from major data breaches like the one at Equifax in September 2017 is that organizational culture is fundamental to a good security posture, said Jamil Farshchi, the credit monitoring bureau's CISO, in a talk here today.

Farshchi was CISO at Home Depot when the breach at Equifax happened. He was hired at Equifax less than six months later and has been in charge of rebuilding the company's beleaguered security program. It's the same role he was called in to play at Home Depot following the 2014 data breach that exposed data on over 50 million payment cards.

"Equifax was meaningfully impacted right out of the gate," Farshchi said. The company experienced a 40% loss in market cap in the immediate aftermath of the breach. It also lost its CEO, CIO, and CSO and had over $1.25 billion in incremental transformation costs. Recently, Equifax also agreed to pay $700 million to compensate victims of the breach.

Incidents like these tend to focus a lot of attention on the immediate causes and less so on the underlying, systemic issues, he said. At a Senate hearing on the Equifax breach, for instance, many of the questions that Farshchi received were focused on technical issues, such as the company's patching processes, certificate management habits, and asset inventory-handling capabilities.

While all of the questions were meaningful and relevant, they did not touch on root-cause issues that often have to do with organizational culture and attitudes toward security, he said. "If you are looking at individual breaches, you are missing the bigger picture," he said.

Farshchi said his experience has shown that five things are key to having an effective security organization. First, the head of security or the CISO needs to have the ability to influence and drive change as required across the entire enterprise. Second, this person also needs to be able to regularly interact with the board of directors and senior leadership on security strategies and direction.

The third big driver is economic incentive. The organizations that are doing well at security tie economic incentives to the effectiveness of the security program.

Farshchi identified the fourth and fifth key factors to security success as risk management and crisis management. Security teams that conduct regular crisis management exercises with executive leadership and the board are often better prepared to deal with an actual one, he noted. darkreading.com

Accenture Faces Lawsuit Over Marriott Data Breach
Accenture PLC is being sued for allegedly playing a part in a data breach that Marriott International Inc. disclosed in November.

A complaint filed July 24 against Marriott by customers of the hotel chain also accuses consulting firm Accenture of a "failure to maintain adequate security controls to detect and neutralize known and obvious security threats" in Starwood Hotels' reservation system, which Accenture managed. Marriott acquired Starwood in 2016.

The U.K. Information Commissioner's Office last month proposed a $124 million fine against Marriott after finding the company failed to protect consumers' data. In the U.S., class-action lawsuits from consumers, financial institutions, investors and the city of Chicago were consolidated in February into multidistrict litigation of more than 80 cases against Marriott. Separately, several state attorneys general are investigating.

Lawsuits over corporate data breaches usually don't name third-party service providers as defendants, in part because their contracts with customers often limit their liability.

"They were in charge of making sure hackers weren't taking data off the systems and they dropped the ball," he said. "We think Accenture has as much potential liability as Marriott does." WSJ Pro

Business Focus Ransomware up 363%
Ransomware Shifts Focus from Consumers to Businesses

For the first time, the number of ransomware attacks against businesses surpassed those against consumers, with the former up 363% Q2 2019 over Q2 2018, according to a new report from Malwarebytes.

Ransomware seems likely to continue its evolution in the second half of 2019, the report states, as malicious actors use attacks with worm-like functionality, along with ransomware attacks paired with other malware. darkreading.com

Employee Training on Deepfakes Should Become Standard Practice
Staff training on how to spot deepfakes-manipulated audio and video made to look as if it documents events that really happened-should become as standard as training on how to avoid e-mail phishing scams, experts say.

For now, deepfake audio poses the most risk to companies, said Matt Price, principal research engineer at ZeroFOX in Baltimore. "Longer term, deepfake video is likely to pose the greater danger," he said.

Corporate executives and other well-known individuals are likely targets of deepfake videos, noted Aaron Crews, chief data analytics officer with Littler in Sacramento, Calif.  shrm.org

Black Hat 2019: Your Mailroom May Be Your Soft Underbelly
"The delivery trucks become the wardrivers"

International Business Machines Corp.'s X-Force Red offensive cybersecurity team came up with a novel way of penetrating a company's physical security, which it revealed at Black Hat this year: via the U.S. Postal Service. Using parts that cost less than $100, the team wired a system into a cardboard box that scanned local wireless networks every two hours and reported its findings to the team. A few clients have fallen for the trick already.

"The best part of it is, there are companies you can call who will pick it up and deliver it right to your target." WSJ Pro

Cyberattack Warning As Dangerous Issues Found On Popular
Office Printers: Report

IoT cybersecurity risks are in the headlines again, with new research exposing major vulnerabilities with office printers from the world's leading manufacturers. It turns out that the networked printers in businesses large and small could represent a much greater danger than paper jams and extortionate ink prices. The research reported "remote vulnerabilities" in all printers tested against "various attack vectors-uncovering a large number of zero-day vulnerabilities." What that means, in short, is that those innocuous devices could be the easiest entry point for cyberattackers into small businesses, enterprises and government departments. forbes.com


Fashion Retailer Leverages Virtual Shielding to Overcome Stray RFID Reads

Superdry has launched a solution from Nedap that employs the technology company's virtual shielding to prevent spill-over tag reads that had been affecting read accuracy in the retailer's previous solution.

Throughout the past two years, U.K. clothing company Superdry has taken a strategic approach to its RFID technology deployment, ensuring that the system achieved the effectiveness it needed at several dozen stores before deploying the technology across all of its sites. As a result, the company has resolved early problems related to stray tag reads and is now moving to the next phase: deploying UHF RFID technology at 200 of its worldwide stores this year.

The company first investigated RFID technology a few years ago in an effort to improve its inventory accuracy, then deployed the system across 37 stores (see story Superdry Rolls Out RFID Across Some U.K., All U.S. Stores). The solution is now deployed across all of its U.K. locations. In 2018, it signed up for Nedap's !D Cloud solution, which modifies how the RFID technology is used.

Read More Here





Face Recognition: Do You Know Who's In Your Store?

Peter Trepp, CEO, FaceFirst


FaceFirst is the global market leader in facial recognition systems for retail stores, including superstores, grocery, pharmacies and other retail environments. FaceFirst helps retailers create safer stores, great customer experiences and personalized service through face recognition and AI. Peter Trepp, CEO of FaceFirst, talks about the increased adoption of face recognition by retailers, the many ways the technology can be used in stores, and what sets it apart from other retail security solutions.

Quick Take 6 with Axis Communications

Hedgie Bartol, Retail Business Development Manager,
Axis Communications

with MCs Joe LaRocca
and Amber Bradley


Amber and Joe meet up with a familiar face - the one and only Hedgie Bartol of Axis Communications. With LP departments being tasked with doing more in the store, learn how Axis is helping retailers leverage network enabled technologies to create a truly connected store. Also, hear Joe LaRocca do a southern accent.




Fighting Online Marketplace Fraud with Identity Verification
Online marketplaces are growing exponentially. In the U.S. alone, online marketplace sales are projected to more than double and reach $40 billion annually by 2022, according to Coresight Research and Juniper Research. While this growth and market maturity is positive for retailers looking to increase profits and expand their customer base, it also means growth in online fraudulent activity.

In fact, nearly 60 million Americans have been affected by identity theft, according to a 2018 survey from The Harris Poll. This is especially relevant in online marketplaces, where cyber criminals create fake "identities" or accounts to sell non-existent goods and services with the main goal of stealing credit card and personal information for their own illegal use. Using these stolen identities, fraudsters launder money under the guise of online purchases until the fraud is detected. While large online marketplaces, such as eBay, Airbnb and OfferUp, have teams dedicated to identifying fraudulent activity and working with customers to win back their trust and loyalty, fraudsters continue to develop new and sophisticated methods for stealing consumers' personal identifiable information (PII) year after year. In fact, according to Research and Markets report, of all online payment fraud, over 60% of the total instances are channeled through e-commerce transactions.

So, what more can online marketplaces do to build customer trust and lessen fraudulent activity in digital shopping channels? One solution- identity verification. Read more: risnews.com

Retail isn't ready for Strong Customer Authentication, says research
Strong Customer Authentication will soon be needed for card payments thanks to new European regulations. The changes, which come into force in six weeks time, are as significant as the introduction of Chip and PIN and will have negative impact on retailers and customers, particularly for eCommerce purchases. The reason for the regulatory changes is that eCommerce card fraud now accounts for £310 million annually and action has to be taken to prevent the continual escalation of losses. Retailers need to accelerate their plans to be SCA compliant or face the real risk of loss of revenue and customers.

A detailed report is now available from the Emerging Payments Association (EPA) with clear recommendations for retailers to follow. Read more: essentialretail.com

StockX Now Offering Fraud & Identify Theft Protection Following Hack
Last week, StockX admitted that recent "suspicious activity" caused by hackers led to customer data being accessed, and now the online marketplace is offering free fraud and identity theft protection to its users. As Techcrunch reported, more than 6.8 million users were compromised as a result of the hack. StockX sent out an email addressing the update to its site's system, which urged users to update their password. While StockX user data is being sold on the dark web for around $300 USD, the reselling platform will now offer its users a free protection service for one year. hypebeast.com

3dcart partners with ClearSale to deliver comprehensive eCommerce fraud protection for customers
3dcart offers its merchants higher approval rates and virtually eliminates chargebacks through its partnership with leading fraud protection provider ClearSale.

This featured partnership offers 3dcart customers advanced card-not-present fraud protection that combines machine learning with human expertise to deliver the industry's highest order approvals and lowest rates of false positives. Customers using ClearSale will also receive guaranteed protection from costly fraud-related chargebacks. prnewswire.com

Amazon inaugurates new distribution center in México state

Office Depot's online sales slip by 2% in Q2

Nike Inc. acquires omnichannel inventory optimization vendor Celect


Kentwood, MI: Teens net $33,800 in clothes and gift cards using stolen CC numbers
Police say two teens went on a 6 week spending spree at Kohl's stores in at least 7 states using stolen credit card numbers. Just three weeks after she was placed on probation in a shoplifting case, a 19-year-old Grand Rapids woman went on a multi-state buying binge using stolen credit card numbers from dozens of victims. Sabrina M. Lopez and a teen accomplice amassed $33,800 in merchandise and gift cards between mid-March and late April, court records show. The spending spree came to an end when Kentwood police were able to connect Lopez to myriad losses at the Kohl's department store at Woodland Mall and at other locations. Lopez, who has prior convictions for thefts at JCPenney and Meijer, appeared in court on Thursday, Aug. 8, for the latest batch of charges. She pleaded guilty to conducting criminal enterprises - a 20-year felony. wzzm13.com

Escondido, CA: Three Optometry Stores Burglarized hours apart, over $100,000
in merchandise stolen

Two people were detained early Thursday in connection with the theft of thousands of dollars worth of eyeglass frames from a Lens Crafters shop , according to Escondido police. The burglary at a LensCrafters in the Escondido Promenade Center was reported around 3:45 a.m. A witness told FOX 5 that thieves smashed several windows at the LensCrafters and made off with around $60,000 worth of eye wear.

San Diego police confirmed that another optometry business in Tierrasanta was burglarized at about 2:45 a.m. Police were sent to TVC Optometry after receiving a call from an alarm company. Employees said around 120 pairs of high-end frames and sunglasses were stolen worth about $30,000. Meanwhile, police in La Mesa were investigating a break-in at New View Optometric Center after the burglary was reported at around 5 a.m. The thieves broke into the shop by smashing a window and stole sunglasses from a display case, investigators said. The owner has not determined how many sunglasses were taken. Thursday's burglaries followed a break-ins in June and July of 2 other Optical centers, merchandise valued at over $100,000. fox5sandiego.com

Bangor, ME: Woman Tried to Return Stolen Allergy Medicine 61 Times
A Bangor woman is charged with felony retail theft after police say she allegedly stole a box of Claritin allergy medication from the Giant food store on Aug. 2. Police said Jennifer Udell, 45, was in the custody of Giant asset protection personnel when an officer arrived at the store. Police said the staff allegedly "witnessed (Udell) leave the store without paying for a box of Claritin" before re-entering it and attempting to return the Claritin in order to obtain $18.98. According to Giant store security, Udell is a serial shoplifter who has "committed this same type of theft 61 times since May 8, 2019 at multiple Giant Food stores in Northampton County," police said. Udell, who is also charged with possession of drug paraphernalia and theft by deception. sauconsource.com

Macon, GA: Two Women busted for $800 Theft at Kroger; employee said,'were very nice to him'

Update: Dayton, OH: Warrant issued for suspect in Macy's Jewelry Robbery, merchandise valued between $7,500 and $150,000

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Shootings & Deaths

Newport News, VA: Two men dead, one person arrested after shooting
at Restaurant

Two men were shot and killed at Dunn's River Jamaican-Caribbean Restaurant and Grocery in Newport News. A nurse who was in the store when the shooting happened said an irate customer shot the two men. Police said witnesses helped with the quick arrest. 13newsnow.com

Memphis, TN: Woman found shot and killed outside C-store in Orange Mound
Officers are searching for clues after a woman was found shot and killed. Police were called to A1 Speedy Corner Store on Park Ave. around 11:15 Thursday night. Family members have identified the woman killed as Victoria Danner. MPD has not released any information concerning the gunman. fox13memphis.com

Harker Heights, TX: False reports of an active shooter after a theft at the Walmart
Harker Heights PD says around 6:31 p.m. on August 8, officers were dispatched for a theft in progress at the Walmart. When officers arrived. the suspect had evaded Walmart asset protection and ran across Interstate 14. Harker Heights PD says as the suspect ran, an arriving officer saw a large crowd running out of the store from a reported call of an active shooter. More officers then responded to the Walmart for the reported active shooter. Officers cleared the store and determined the reported active shooter was a false alarm. kxlf.com

Albuquerque, NM: Police arrest accomplice in car wash murder, and Albertson's Robbery, still searching for shooter


Robberies, Thefts & Incidents

Tulsa, OK: Police Search For Best Buy Burglary Suspects
Police say the burglars were able to get in and out quickly. When police got here to the store, they found the metal security door had been pried open. Police say the burglars were able to get in the store, take some items and get out pretty quickly. Police say these burglaries match some recent burglaries in Dallas and other places. newson6.com

Georgiana, AL: Customer wounded attempting to stop an Armed Robbery
at Dollar General

Georgiana Police Chief Carlton Cook confirmed two masked men attempted to rob the Dollar General located on AL 106. Cook said the patron was shopping when the men entered the store. When the patron intervened, Cook says one of the masked men pulled out a .40 caliber firearm and shot the patron in the stomach. The patron has been transported to a hospital in Montgomery. Cook does not know the condition of the patron. No arrests have been made. wsfa.com

Oak Creek, WI: A Pregnant woman tried to steal groceries,
then she went into Labor

A pregnant 40-year-old woman was caught stealing groceries at Woodman's on Aug. 2, and went into labor while in custody at the store. Noheli Zambrano-Rodriguez was stopped by loss prevention after she tried to leave without paying for $255 of miscellaneous groceries. Police were called, and dispatch was told to have officers meet store security at the women's bathroom. After officers were dispatched, another call came in alerting the police that the woman was pregnant and "in delivery,". The Oak Creek Fire was dispatched and they took Zambrano-Rodriguez to a hospital with police following. The report states there were complications with the pregnancy, no updates on the woman's or her child's condition. She was mailed a citation for retail theft. jsonline.com

Phoenix, AZ: Phoenix Officer fired after punching, slapping shoplifting suspect
Phoenix police officer is now out of a job after he was seen on video punching and slapping a shoplifting suspect while off-duty at a Walmart store. The Phoenix Police Department confirmed on Thursday Timothy Baiardi has been fired. He had been with the department for 17 years and was on administrative leave for months. azfamily.com

Gibsonton, FL: Man Drives Golf Cart Into Florida Walmart Store, Hitting Patrons
A man drove a golf cart through the front doors of a Florida Walmart store Thursday, striking several customers and forcing others to jump out of the way to avoid being run over, deputies say. Michael Hudson was taken into custody after crashing into a cash register at the Gibsonton Walmart, Hillsborough County Sheriff's officials said. At around noon, Hudson drove up in the golf cart and blocked the entrance to the liquor store, demanding to speak to a manager, witnesses told investigators. When deputies arrived, they tried speaking with him, but then they said Hudson suddenly accelerated the golf cart past scores of patrons at the busy main entrance to the store, forcing them to run to avoid being hit. baynews9.com

West Springfield, MA: Police charge two with armed robbery, attempted murder at C-Store

Dog the Bounty Hunter was targeted by a $430K credit card scam



Kansas City, MO: Man sentenced to 20 years for 4 Armed Robberies; 7-Eleven, Metro PCS (2) and a Subway

McAllen, TX: 2 of 7 suspects in Failed Jewelry Store Robbery sentenced to 14 and 25 years

Woodmere, OH: Woman sentenced to 9 years in Federal Prison for robbing the same consignment store on consecutive days, including using a firearm in the second robbery; Hobbs Act


Arson & Fire

Philadelphia, PA: Two Sought In Arson Incident At Gas Station
According to Police, at about 11:50 p.m. on July 19, two men went to the Express Fuel gas station. As the men left the business, one of them threw an incendiary device into the store. Police said the device blew up and caused a fire. patch.com



Best Buy - Tulsa, OK - Burglary
Boost Mobile - Daytona Beach, FL - Armed Robbery
C-Store - St Louis, MO - Burglary
CVS - Alton, IL - Robbery
CVS - Corpus Christi, TX - Armed Robbery
CVS - Fresno, CA - Robbery
Dollar General - Georgiana, AL - Armed Robbery / Customer shot, wounded
Dollar General - Leon County, FL - Burglary
Eyewear - San Diego County, CA - Burglary
Eyewear - Escondido, CA - Burglary
Eyewear - La Mesa, CA - Burglary
Grocery - American Folks, UT - Burglary
Grocery - Bellingham, WA - Robbery/ Assault on LP
• Jewelry - Riverside, CA - Robbery
• Jewelry -Pearland, TX - Armed Robbery
Liquor - Southborough, MA - Burglary
Restaurant - Savannah, GA - Burglary (Dunkin)
Restaurant - Corpus Christi, TX - Armed Robbery
Restaurant - Corpus Christi, TX - Armed Robbery (McDonald's)
Walgreens - Corpus Christi, TX - Armed Robbery
7-Eleven - Cape Coral, FL - Robbery


Daily Totals:
9 burglaries
1 shooting
0 killed


Weekly Totals:
48 burglaries
3 shootings
2 killed




Robert Gossett named Regional LP Director for Turner's Outdoorsman
DeAndre Davis promoted to District Manager AP for Abercrombie & Fitch Co.
Yovan Galico named Regional LP Manager for Amazon Logistics
Jason Froatz promoted to District LP Manager for TJ Maxx
Geoff Ferrier promoted to District AP Partner for Raley's
Denisha Baca named AP Investigator for Victoria's Secret
Ethan Highers named AP Investigator for CKE Restaurants Inc.
Jodi Palermo promoted to District AP Manager for Victoria's Secret

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Handling the big question - Why did you leave? is the hardest of them all if, in fact, your departure was involuntary. Like Bum Phillips, the old Houston Oilers coach, once said at a luncheon I attended, "There's two types of coaches - those that have been fired and those who are waiting to be fired." And quite frankly he was almost dead-on as over 70% of executives will face involuntary departures from an employer during their career. The best position to take is one of absolute straightforwardness. Be open - be honest - and be reflective right from the beginning. But get it over quick and deal with it right at the beginning of the interview and don't make it a long-winded response. Certainly review it - rehearse it - make sure it answers the question. But get it out of the way and move on in your own mind. Look to the future and leave it behind you.

Just a Thought,

Gus Downing

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