Web version / Mobile version

 8/24/18 LP, AP & IT Security's #1 News Source d-ddaily.net






GRAORCA Retail Crime Conference
Aug. 29

Cook Count Regional Organized Crime Conference
Sept. 5-6

Retail Risk -
New York
Sept. 6

Advanced Analytics & Technology Webinar
Sept 12

New England LP Expo
Sept. 13

Q3 RAM LP Committee Meeting
Sept. 14 -
DCU Center
Worcester, MA

Genetec Retail Leadership Summit
Sept. 19-20

Global Security Exchange
Sept. 23-27

Retail Cyber Intelligence Summit
Oct. 2-3

CORCA Conference
Oct. 3-4

National Association of Bunco Investigators 2018 Conference
Oct. 17-18

Florida Law Enforcement Property Recovery Unit Annual Training Conference
Oct. 24-26

Q4 RAM LP Committee Meeting
Nov. 7th
BJ's Wholesale Inc Corp. Office - Westboro, MA

RLPSA Connect
Nov. 15

See More Events


View all published episodes here



'18 National Retail Security Survey

2017 NRSS Survey

2016 NRSS Survey

2015 NRSS Survey

The Loss Prevention Foundation Announces
Creation of New Advisory Council

The Loss Prevention Foundation (LPF) announced this week the creation of the Loss Prevention Foundation Advisory Council (LPFAC). This council was created to support the LPF and will be taking over the responsibilities of various LPF committees that have been dissolved.

"In the past, the LPF has had separate committees for all aspects of the foundation," stated Terry Sullivan, LPC, President of the LPF. "After much discussion, the LPF board of directors decided it was time to take the LPF committees in a different direction. Thus, the creation of the Advisory Council."  Read more in LPF's column below.

Recap: Axis Retail Leadership Forum 2018

"Be bold." That was the charge from Hedgie Bartol of Axis Communications following two days of sessions at the Axis Retail Leadership Forum. This was the seventh year of Axis bringing together retailers from across North America to share best practices, learn about the technology and where it is going, share experiences, network, discuss and benchmark. Oh, and they had some fun along the way.

"This is an event that was created for and by the Retail end user," said Bartol as he discussed how it all got started seven years ago. "We try to provide relevant information and sessions that meet folks where they are. Whether advanced with technology or just putting their toes in the water."

This Forum went beyond that by providing sessions on "What Legal Wants" with a presentation on Video Forensics and taking video to court with your legal counsel by Ernie Van Der Leest of 3rd Chair, and a session on using video in your Interviews and Interrogations with Wayne Hoover from Wicklander-Zulawski and much more. This non-sales and "safe" environment provides for open collaboration and sharing among their peers as they work with one another as mentors and mentees to assist with bridging the technology gap and doing more for their organizations.

The theme throughout was focused on integrated systems to provide intelligent solutions even beyond loss prevention and security. Leveraging the Internet of Things within the store environment to not only reduce shrink, but enhance operations and sales. In closing, Bartol encouraged the practitioners to work with their colleagues in the other business functions and see what can be done to go beyond and be "fearless leaders" within their organizations. "Share your toys, and perhaps others will share with you."

For more information, feel free to reach out to retail.forum@axis.com

Panel of speakers from Pier 1, Denny's, and Target share their feedback on integrated solutions for retail operations at Axis Retail Leadership Forum.


"It's not the why, it's the how": Some great insight on lifecycle management from Robert Brown and Craig Bonde

Orlando PD SWAT Team Members to Give Active Shooter Presentation
At 9th Annual CLEAR Conference in Myrtle Beach, S.C - Oct. 8-11, 2018

The 9th Annual CLEAR Conference in Myrtle Beach promises to be our best ever! CLEAR's mission is to promote opportunities for law enforcement and loss prevention to work together to battle retail crime at all levels. The annual training conference will bring in some of the best topics and finest speakers from around the country, and provides significant opportunities to network with ORC investigators and vendors from around the country, all at a very affordable price. CLEAR also offers group discounts for groups of 5 or more.

One major highlight of the event is the Pulse Nightclub Active Shooter Presentation. This presentation will feature two SWAT Team Members from the Orlando Police Department, who were involved in this horrible act of violence. This is of paramount importance to loss prevention and law enforcement, as we plan for the worst case scenarios.

Click here to see all the topics and register for this must-attend event.


Weakened Hurricane Lane still poses substantial threat to Hawaii
As Hurricane Lane lurches north, the Category 3 storm has already dumped more than 31 inches of rain on Hawaii's Big Island as of 8:30 am ET, bringing catastrophic flooding. The life-threatening flooding could even lead to landslides or mudslides. Rainfall rates in the outer bands of the hurricane may reach 1 to 3 inches per hour, meaning flash flood watches will remain in effect through late Friday.

Lane is expected to remain a hurricane for the next 12 to 24 hours but increasing wind shear could weaken the storm more quickly over the next two to three days. The storm is forecast to pull away from Hawaii by late Saturday. abcnews.com

Hurricane Lane vs. Kilauea volcano: 'Like two monsters passing in a closet'

Taking no risks, businesses close doors early as Hurricane Lane approaches
Hundreds of Hawaii businesses - both large and small - reinforced their buildings with plywood, tape and sand bags and let many of their employees leave early as Hurricane Lane approached.

Most of the state's largest shopping malls, from Ala Moana and Pearlridge centers to Windward Mall and the Royal Hawaiian Shopping Center, closed early and will likely remain closed Friday as heavy winds and rains are expected to batter Oahu over the next few days.

Starbucks, Dunkin Donuts and Zippy's were among the restaurants that closed early. Zippy's president said it's matter of safety for employees and customers. But some stores will remain open, including Safeway. City Mill had planned to reopen Friday, but decided to close as a safety precaution. hawaiinewsnow.com

Are you prepared for hurricane season?
Disaster recovery and business continuity plan best practices

Despite the lull of a calm hurricane season so far, your enterprise's disaster recovery/business continuity plan needs to be in place.

We are two months into the 2018 hurricane season, June 1 through November 30. Last year, Hurricane Harvey's damage was estimated to be $190 billion and Irma's share was $100 billion according to AccuWeather's economic cost estimates for the 2017 hurricane season. So far, this year is being predicted as a much calmer year, but let's not be complacent and forget what we know we should do.

Whether you are a small, medium or Fortune 500 company you need a disaster recovery/business continuity plan (DR/BCP) in place. Remember, DR/BCP is for more than just hurricanes, natural disasters, terrorism, denial-of-service attacks and so much more. NIST, HiTrust and HIPAA look at DR/BCP from an audit or compliance controls prospective as follows: csoonline.com

FaceFirst facial recognition coming to thousands of U.S. retail locations
Facial recognition systems using software from FaceFirst have been deployed to "hundreds of [retail] locations, growing to thousands very soon," company CEO Peter Trepp told BuzzFeed News.

Retail now makes up close to half of FaceFirst's business, Trepp says, and almost all of the top retailers in the U.S. have at least looked into the technology.

Spokespeople from Target, Walmart, and Lowe's told BuzzFeed that they have run trials of facial recognition technology, and have not rolled it out, at least not yet. Target's online privacy policy still says that its security cameras may use biometrics including facial recognition.

The BuzzFeed article notes that consent is not required for U.S. retailers to use biometrics, including facial recognition, except in Illinois. It also quotes American Civil Liberties attorney Jay Stanley, who says: "We don't want to live in a world where government bureaucrats can enter in your name into a database and get a record of where you've been and what your financial, political, sexual, and medical associations and activities are."

"There is not currently consent for this," says Trepp. "There are lots of protections in place to make sure that the activities that go on with the technology are centered around protecting the private property and the customers and employees of that business. This is not about tracking unknown people or using that data or marketing that data."

Trepp said that a common retailer strategy is to offer an apprehended shoplifter a choice between opting into the store's database and facing criminal charges. He says that FaceFirst's technology, which is designed to scan faces up to 50 to 100 feet away, has reduced theft in retail customer's stores by as much as 30 percent. It's up to retailers to set policies, but FaceFirst automatically purges non-matching images every 14 days, its recommended minimum purge rate.

Trepp told Biometric Update that industry stakeholders should develop and use policies to protect consumer privacy while the legal landscape catches up to facial recognition technology, in order to foster public support for the technology, in an interview earlier this year.

FaceFirst launched its Fraud-IQ solution for brick-and-mortar stores earlier this year. biometricupdate.com buzzfeednews.com

New facial recognition tech at US airport leads to first arrest

Yahoo Homepage Picks Up Fred Meyer LP Story: 
Oregon store locks black hair-care products in a case for 'security' reasons

Shoplifting is a costly problem all retailers are constantly trying to combat with a combination of technology and vigilance. At least one supermarket in Portland, Ore., went about its loss prevention in a way that looks to many like a hurtful and sadly familiar form of discrimination. When shopper Sade Rivers visited her local Fred Meyer store recently, she noticed that a section of hair-care products labeled "multi-cultural" was locked in a case, while the rest of the cosmetic products were not.

"Even if I was to ask for someone to open it, now will I be followed through the store?" Rivers asked in an interview with local news station KOIN. "Will they look at me and think, 'She is probably going to steal that, so let's keep an eye on her'?"

She walked out of the store without the shampoo and conditioner she'd been meaning to buy because the locked cases made her feel unfairly targeted, she told the station, adding that it was the last time she would shop at Fred Meyer.

"Fred Meyer welcomes every customer who walks in our door," a spokesperson for the grocery chain told Yahoo in a statement. "Additionally, we train our associates to embrace diversity and inclusion and want to show respect to every customer, and one another, every day. We periodically review items that may require additional security measures. Decisions about product access in our stores are data-driven on a store by store basis. While this case appears to be limited to this one store location, we are reviewing the data with an eye toward our values."

According to the spokesperson, in addition to the hair products, the store locks up things like power tools, electric toothbrushes, razors, pens, bicycle accessories, and other sporting goods. yahoo.com

Papa John's Mandates Diversity Training as Founder Continues Push for Control
Papa John's International Inc. is mandating diversity training for its staff as founder John Schnatter pushes to regain control of the pizza company that executives say was destabilized by his divisive behavior.

In an open letter to employees, franchisees and customers, Chief Executive Steve Ritchie on Friday said Papa John's is getting expert advice on diversity and inclusion practices, planning unconscious racial bias training for employees and diversifying its employee and franchisee base.

"When I became CEO in January, diversity, equity and inclusion became one of my top priorities," Mr. Ritchie wrote. "What began as a committee of passionate team members has grown into a company-wide effort to realize our values."

He said those efforts, which he started discussing with the board last year, took on added urgency after Mr. Schnatter's recent comments began to hurt the company's image with customers and investors.

Earlier this week, Mr. Schnatter launched a website, savepapajohns.com, and published a letter in the Louisville Courier-Journal to publicize his efforts to take back control of the company. wsj.com

Retailers study shows more Trump tariffs could cost consumers $6 billion
President Trump's threat to slap another $200 billion in tariffs on Chinese good could push up prices and cost U.S. consumers $6 billion, according to a new study by the National Retail Federation released Thursday. The NRF study focuses on tariffs that will hit furniture and travel goods from China, arguing that even the threat of billions more in tariffs are causing retailers to raise prices and seek out other suppliers. thehill.com

Bernie Sanders wants large chains to pay for workers' government assistance
Senator Bernie Sanders plans to introduce legislation that would require companies such as Amazon.com, Walmart and others that employ 500 or more employees to pay for government benefits received by workers. The bill would levy a 100 percent tax on benefits such as food stamps so if a retail employee receives x dollars in benefits, her/his employer would pay the same amount to the government. washingtonpost.com

Walton family disposes of $432 million in Walmart stock
Heirs of the the Walmart fortune continue to reduce the family's holdings of company stock as part of a plan to keep ownership at slightly below the 50% level. Over the summer Robson, Alice and Jim Walton, children of Walmart founders Sam and Helen, sold more than 881,150 shares of Walmart stock in several open market trades from June through August totaling more than $432 million. katv.com

Senior Advisor, Air Cargo Security, TSA - Job based in Washington D.C.
The Department of Homeland Security (DHS) announced a new opening in its Loaned Executive Program, seeking to bring private-sector expertise to support enhancements to its air cargo security operations at the Transportation Security Administration (TSA).

In this position, a loaned executive will assist TSA's Security Policy and Industry Engagement (SPIE) division on all air cargo security matters. The incumbent also will serve as a formal advisor directly to the TSA administrator and the TSA SPIE assistant administrator.

The position includes a six-month assignment with the option for a six-month renewal. While this position does not include a government salary, participants in the Loaned Executive Program still draw their regular salary and benefits from their private-sector employer. dhs.gov

U.S. Issues Travel Advisory Issued After 8 Bodies Found In Cancun

Ross ups long-term store potential to 3,000 locations

The New Retail Tenant: A High-Tech Amusement Park

Nowhere to Go But Up: First U.S. Multistory Warehouses to Open as Amazon Ponders Airborne Fulfillment Centers

Quarterly Results
Ross Stores Q2 comp's up 5%, sales up 9%
Hibbett Sports Q2 comp's up 4.1%, net sales up 12.3%
Gap Inc. Q2 comp's up 2%, net sales up 8%
     Old Navy comp's up 5%
     Banana Republic comp's up 2%
     Gap comp's down 5%

The Buckle Q2 comp's up 1.4%, net sales up 2.8%
New York & Co. Q2 comp's up 0.6%, net sales down 3.4%
Foot Locker Q2 comp's up 0.5%, total sales up 4.8%

All the News - One Place - One Source - One Time
The D&D Daily respects your time & doesn't filter retail's reality




The Loss Prevention Foundation (LPF) Announces
Creation of New Advisory Council

LPF forms new Loss Prevention Foundation Advisory Council (LPFAC)

Matthews, NC (August 22, 2018) - The Loss Prevention Foundation (LPF) announced this week the creation of the Loss Prevention Foundation Advisory Council (LPFAC). This council was created to support the LPF and will be taking over the responsibilities of various LPF committees that have been dissolved.

"In the past, the LPF has had separate committees for all aspects of the foundation," stated Terry Sullivan, LPC, President of the LPF. "After much discussion, the LPF board of directors decided it was time to take the LPF committees in a different direction. Thus, the creation of the Advisory Council."

The purpose of the LPFAC will be to advise, assist and support the LPF Board, as well as, advocate for the
loss prevention industry. Members of the Advisory Council will offer recommendations for new topics and improvement of the current LPF certification curriculums and will serve as liaisons between the LPF and retailers and solution providers. The Advisory Council will also make recommendations to the LPF Board of Directors on topics including, but not limited to, diversity, membership, scholarships and LPF special projects.

The Loss Prevention Foundation is proud to announce the following council members. All members will be volunteers and must be either LPQ or LPC certified. Currently, the Advisory Council members are:

   ● Chair - Cathy Langley, LPC, Senior Director, Loss Prevention - Rite Aid
   ● Vice Chair - Tyson Robertson, LPC, Regional Loss Prevention Manager, LP & Security - Amazon
   ● Melissa Wacha, LPQ, Director Asset Protection - Walmart
   ● Denise Wynn, LPC, Assistant Vice President Director of National Investigations - TJX
   ● Cita Doyle, LPQ, Director of Sales & Marketing - Instakey
   ● Kris Vece, LPQ, Vice President of Client Relations - Protos
   ● Todd Isenhour, LPC, Director Human Resources Field Operations - North Division - Lowes
   ● Mat Schriner, LPC, Director of Operations - LPF

"We could not ask for a better group of dedicated, professional Loss Prevention and Solution Provider executives to launch the LPFAC. Not only are all the council members LPQ or LPC certified, they have a
passion for education and seeing certification succeed in our industry," said Terry Sullivan, LPC. "We
know that this group of industry professionals are going to be an enormous asset to the LPF with their
vast array of expert knowledge in the loss prevention industry."



The Zellman Group - Reflection and the Next 20 Years

Filmed "Live in NYC" at the NRF Big Show 2018

Celebrating their 20th anniversary, The Zellman Group continues to expand their offerings of LP and consulting services for retailers - from civil recovery, restitution and LP analytics, to the recent launch of their ORC Recovery solution.

In this LPNN interview, Stuart Levine, CEO; William Ramos, Director of ORC Recovery; and Jason Davies, Director of ORC Investigations, reflect on the company's history, what's changed, what's new, and what's in store for Zellman Group's future.


Tom Meehan to Deliver Keynote at the 2018 GRAORCA Retail Crime Conference on the Subject of Dark Web Investigations
CONTROLTEK's Tom Meehan, a nationally recognized expert on cybersecurity and shrink reduction, will be speaking on the subjects of dark web investigations, organized retail crime (ORC) and cybercrime at the 8th Annual GRAORCA Retail Crime Conference in the Atlanta area on August 29, 2018.

This one-day event provides law enforcement and loss prevention professionals networking, information sharing, and training opportunities. The following topics will be covered at the meeting:

● The Key to Effective Communication, presented by Kimberly Overton, chief resource prosecutor with the NC Conference of District Attorneys
● Dark Web Investigations: Discovering the Secret Side of the Internet, presented by Tom Meehan, CFI
● Narrowing the Gap of ORC and Cybercrime, presented by Tom Meehan, CFI
● Motivating and Inspiring the Workforce to Expect and Work Toward Greatness presented by Judge Glenda Hatchett

The meeting will take place from 8 a.m. to 3:30 p.m. Eastern, at The Hyatt Regency, Atlanta, 265 Peachtree St. NE, Atlanta, GA, 30303. For more information and to register for the event, please visit the GRAORCA website.

The GDPR Ripple Effect
Will we ever see a truly global data security and privacy mandate?

The race to comply with the European Union's General Data Protection Regulation (GDPR) by the May 25 deadline is over, but data security and privacy is a marathon, not a sprint. If the ever-evolving regulatory compliance landscape is any indication, GDPR is just the first of many mandates to come.

Although it certainly has been a headache for many organizations - with large firms allocating an average of $20 million to $25 million to become GDPR compliant - the GDPR is the catalyst for a much-needed global, all-encompassing data security and privacy law. This is something we need sooner rather than later.

Here's the challenge: Companies around the world have long been relying on a patchwork of laws and standards to secure customer data and keep their trust. Every day, security and compliance professionals deal with an alphabet soup of regulatory acronyms made up of industry, federal, state, and local mandates and standards. For example, a financial services organization that handles cardholder data must comply with the Payment Card Industry Data Security Standard. If that organization operates in the US, it must also abide by the Electronic Funds Transfer Act, which protects consumers when they manage their finances electronically. Should that entity conduct business with an EU citizen, it is also beholden to the GDPR, even though these three regulations each have different requirements, some of which complicate or even outright contradict each other. You can see how compliance can become muddled - quickly.

The GDPR is a breath of fresh air. Its guidelines represent a better way of working toward keeping customer data safe. We have already seen some of its ripple effects, sparking conversations about how companies must handle, share, and secure personally identifiable information (PII), and putting pressure on brands to instill trust in their constituents. To this point, a recent Forrester Research survey shows that 61% of US adults expressed concern about the sharing of their data or online behaviors between companies.

In addition, the GDPR is sparking updated and new legislation. For example, Canada is considering amending the Personal Information Protection and Electronic Documents Act - its federal privacy law for private-sector firms - to include GDPR compliance. And the state of California just passed the California Consumer Privacy Act of 2018. Coming into effect in 2020, it is believed to be the strictest privacy law in the US.

Although these mandates are steps in the right direction, it will still be years before we have a truly global regulation. In the meantime, the compliance landscape will only become more complex, with no single silver-bullet solution. However, there are a few steps you can take today to prepare for the regulations of tomorrow. darkreading.com

Kohl's cuts 60 technology jobs in restructuring move

Experts Urge Rapid Patching of 'Struts' Bug

Study: Consumers' adoption of retailer mobile apps surges



7 Insider Tips to Help You Win Your Next Chargeback Reversal
If a consumer files a dispute against your business, you can either accept the chargeback or challenge it through what is known as representment: merchants literally "re-present" the transaction to the issuer in hopes of having it reversed.

Winning a chargeback reversal is not impossible, but the procedure is complicated and time-consuming, to the point where many merchants feel the end doesn't justify the means.

For long-term sustainability, however, ignoring chargebacks is not an option. In the short term, chargebacks are a huge drain on your resources; over time, however, disregarding them could put your company out of business.

Merchants should challenge as many chargebacks as possible. You can increase your odds of winning by using these tips from industry experts to get started.

● Tip #1: Fine-Tune Documentation
● Tip #2: Write a Rebuttal Letter
● Tip #3: Act Quickly
● Tip #4: Understand the Reason
● Tip #5: Avoid Unwinnable Situations
● Tip #6: Learn from Your Mistakes
● Tip #7: Get Professional Help

Persistent Shopping Carts Drive Conversions, Recover Abandons
More than 70 percent of online retail shopping carts are abandoned. That's a staggering potential loss of sales.

There are many reasons one might abandon a cart, and it's difficult to know exactly how many shoppers left for each reason. Distractions such as phone calls also play a role. Thus it's important to take steps to help shoppers get back on track.

A persistent shopping cart keeps track of the items the shopper has left in the cart and saves that data for a length of time. Amazon, for example, saves shopping carts for logged-in customers seemingly forever unless the items become unavailable.

Persistent shopping carts do not replace cart abandonment emails. Without persistent carts, though, you're limiting recoveries to those who open and click on the emails you send. Your best bet is to use both methods. practicalecommerce.com



Woodbury, MN: 2 Charged in Alleged Million-Dollar Theft & Racketeering Operation
Two men have been charged in connection to an alleged million-dollar retail theft and racketeering operation in the east metro, according to a release from Woodbury Public Safety. The release said 54-year-old Randall David Simmons and 45-year-old Brian James Bowling were charged with felony racketeering.

According to the release, Bowling was arrested in June in connection to the theft of a mattress from J.C. Penney in Woodbury. Simmons was arrested Tuesday following an extensive investigation involving multiple agencies. Investigation unveiled an alleged racketeering operation in which Bowling would steal from retail stores in the metro area and Simmons would resell the items online.

This week, five search warrants were executed in the case, authorities said. "An entire house and multiple storage units were dedicated to storage of stolen merchandise," Woodbury Police Commander Steve Will said in the release. "Officers found hundreds and perhaps thousands of merchandise items, all in their original packaging," the criminal complaint states. In total, authorities said nearly $1 million in stolen merchandise was discovered during the investigation.

"We had no idea the scale or the magnitude," Sgt. Neil Bauer said. "In over 30 years prosecuting, I've yet to see something this well-done," Washington County Attorney Pete Orput said.

The operation, which authorities said has been going on for years, impacted both large retailers - like Target, Home Depot, JC Penney and others - and locally-owned small businesses. Orput said while those retailers are victims in this case, so are the consumers. Investigators identified three eBay accounts associated with Simmons, totaling more than $134,000 in sales between January 1 of this year and July 25. Both Simmons and Bowling have multiple previous convictions for theft and other offenses. ktsp.com cbslocal.com

Update: Apple Store Security Policy under question; can unarmed Security Guards have an impact?
Recently, an Apple Security Guard is caught on a cellphone camera holding the door open as thieves flee the store. The Apple Guard told reporters it is his job to not interfere with the thieves and contact 911. The Corte Madera Apple store has been the target of Grab & Run thieves 3 times in recent months. Corte Madera Police believe the thieves know the policy and are taking advantage of Apple stores across the state. youtube.com

Worcester, MA: Former Postal worker stole as much as $82,000 in Stamps
A former city postal worker admitted in federal court Thursday to stealing as much as $82,000 in stamps and selling some of them online. David Fors, 58, of Holden, pleaded guilty to multiple felonies, including three counts of mail fraud, after authorities allege he stole thousands of stamps and sold them at a discounted rate on eBay. The thefts began in early 2012, Assistant U.S. Attorney Robert E. Richardson said, and were detected after inspectors caught them on video and purchased stamps from Mr. Fors online. Mr. Richardson said cameras caught Mr. Fors, a mail processing clerk, pilfering packages of stamps sent from the federal government to Worcester for retail sale. Undercover postal inspectors also bought stamps from Mr. Fors' eBay account, "mrfenway," at a discounted rate. Authorities raided Mr. Fors' Holden home and seized $14,578.20 worth of stamps as well as $4,616 in cash. Authorities allege that Mr. Fors made an additional $77,829 as a result of his crime. A plea agreement between Mr. Fors and the government requires him to pay $82,445 restitution.  telegram.com

Hallsville, TX: Traffic Stop leads to stolen merchandise inside the car
Officer Ryan Waldow stopped Amanda McNeal's vehicle on Main Street for speeding and noticed several retail items in her car. Several of the items were in large purses, and some still had anti-theft devices, police said. Waldow found wire cutters after he said he heard an anti-theft alarm go off. The items had been stolen from several stores in Longview and Marshall, and Waldow said he found Xanax and Diazepam pills in the vehicle.  news-journal.com

Submit your ORC Association News

Visit the ORC Resource Center


Robberies, Incidents & Thefts

Burbank, CA: Macy's hit with early morning Smash & Grab Jewelry Burglary
Authorities are investigating a smash-and grab-burglary early Wednesday morning at a Macy's store in Burbank. The Burbank Police Department responded to an alarm set off at the department store at 200 E. Cypress Ave., according to Sgt. Derek Green. Authorities are investigating a smash-and grab-burglary early Wednesday morning at a Macy's store in Burbank. The Burbank Police Department responded to an alarm set off at the department store at 200 E. Cypress Ave., according to Sgt. Derek Green, a spokesman for the department.  latimes.com

Kingsport, TN: Police seek man who stole $1,400 of clothing from Belk; Suspect reportedly told getaway driver to kill Loss Prevention Officer
Police in Kingsport say they need your help identifying a man who stole more than $1400 in merchandise from Belk. The theft happened on August 6 at the Belk store located in Fort Henry Mall on Fort Henry Drive. Police said a loss prevention officer tried to stop the suspect in the parking lot. The suspect reportedly fell and dropped all the clothing. Police said the suspect ran toward what is believed to be a white Jeep Liberty SUV and reportedly told the female driver to "kill" the loss prevention officer. The suspect then got into the SUV and got away. KPD detectives say all the stolen clothing was recovered. But they need the public's help to identify the suspect.  wjhl.com

Dixon, IL: 3 Iowa Men arrested for Felony Theft at Walmart
Three men have been taken into custody by the Dixon Police Department this morning after allegedly stealing high-value items from Walmart. Walmart employees told police that one of the men entered the store, filled his cart with several high ticket items and snuck out through the emergency exit. The man's partners then pulled up in a blue pick-up truck and sped out of the parking lot.  wifr.com

Colorado Springs, CO: City, Campus Police nab Bike Thieves
The Colorado Springs Police Department identified three males accused of stealing more than $7,500 worth of bicycles on the Colorado College campus last Sunday night.  krdo.com

Chicago, IL: Man accused of credit card fraud at an Art Gallery and High-End Department Stores pleads guilty to Theft
John Hancock has pleaded guilty to one count of theft and he's in prison. John Odell Hancock has a prison profile. The 6 ft., 285 lbs. man now sits behind bars at the Vandalia Correctional center in downstate Illinois. He recently pleaded guilty to one count of felony theft but 5 other charged were dropped. He had previously pleaded guilty to stealing IDs and in this crime caught on camera, forging credit cards to buy thousands of dollars' worth of belts and shoes from Neiman Marcus.  abc7chicago.com

Grand Junction, CO: Seven Arrested and 80 bicycles recovered following Police 'Bait Bike Operation'
An investigation by the Grand Junction Police Department into a series of local bike thefts has resulted in seven arrests and 80 recovered bicycles. In the early hours of Wednesday morning, officers with the Grand Junction Police Department responded to the 1400 Block of Houston Avenue after being alerted to a theft in progress. Due to a high number of thefts in the area, officers had deployed a "bait bike,"a common reference for a bike equipped with a GPS tracking device, at this location. The bike was locked to a bike rack, and was valued at approximately $4,000.00.  westernslopenow.com

New Castle County, DE: Old Navy employee bitten on the forehead in shoplifting scuffle

Clear Lake, IA: Man accused of shoplifting from smoke shop, gas station caught with meth and counterfeit money

College Station, TX: Goodwill employee struck by shoplifter's get-a-way car; minor injuries

Mahwah, NJ: Home Depot Associate busted for $1,500 cash theft

Sentencings & Guilty Pleas

Baltimore, MD: Baltimore Man Pleads Guilty To Armed Robbery Using Gun & Taser

Rochester, NY: Guilty Pleas In Series Of Armed C-Store Robberies / Hobbs Act

Credit Card Fraud

Kay Jewelers in the Orchard Crossing, Fort Wayne, IN reported a Credit Fraud on 8/22, items valued at $7,400


St. Louis, MO: Man caught driving stolen U-Haul with AR-15, & counterfeit money
Anti-Counterfeit & Currency Expo / November 6-8, 2018On September 20, 2017, Antwan Crossland was stopped by officers with the St. Peters Police Department driving a stolen U-Haul truck. The officers found an AR15 rifle in his lap, counterfeit United States Currency, and a driver's license in the name of another individual.

Prior to the stop by the police officers, Crossland had driven Desiree Hill and another individual to a local retailer, and instructed them to purchase a television with the money he provided. Store personnel refused the transaction when they realized the money was counterfeit. Their alert to the St. Peters Police Department resulted in the vehicle stop.

Desiree Hill was sentenced on June 1, 2018 to a six month term of incarceration after pleading guilty to making false statements to law enforcement officials. The false statements arose when Hill lied as to the source of the counterfeit currency she attempted to pass at Crossland's behest. The counterfeit currency found was less than $1,500.00. Possessing counterfeit currency carries a penalty of not more than ten years in prison and/or a fine of $250,000 or both. justice.gov

Albany, NY: Man pleads guilty to possession of counterfeit currency, using it to buy iPhones

Jacksonville, FL: Two Duval County Men Indicted On Counterfeit Currency Charges


Aldi - Glen Burnie, MD - Robbery
Apple Store - Marin, CA - Robbery
Audio Store - Little Rock, AR - Burglary
C-Store - East Montgomery County, TX - Armed Robbery
C-Store - Randolph County, MO - Armed Robbery
C-Store - Beaumont, TX - Armed Robbery
C-Store - Newington, CT - Burglary
Gas Station - Farmington, CT - Burglary
Macy's - Burbank, CA - Burglary
Pawn Shop - Birmingham, AL - Burglary
Restaurant - Youngstown, OH - Armed Robbery
Salvation Army - Arnold, MO - Burglary
Walgreens - Kansas City, MO - Armed Robbery


Daily Totals:
7 robberies
6 burglaries
0 shootings
0 killings


Weekly Totals:
79 robberies
34 burglaries
3 shootings
0 killings




Marty Maberry named Executive Team Lead Asset Protection for Target

Rachel Hoffman named Regional Loss Prevention for Mobilelink

Submit Your New Hires/Promotions or New Position




Featured Job Spotlights


Vice President, Asset Protection
Columbus, OH

Oversees and directs all Asset Protection related functions for a Corporate Office, multi-state distribution centers and large retail store network. Responsible for enterprise direction and strategy as it pertains to Asset Protection with a goal of minimizing shrink, reducing loss and maximizing security and associate safety...
Vice President, Loss Prevention
Houston, TX

This pyramid head position is responsible for developing and leading this company's shrinkage reduction efforts and integrating these efforts throughout the entire organization...

Vice President, Asset Protection
New York, NY

The Vice President (VP) of Asset Protection is responsible for developing, coordinating, and leading the execution of all asset protection and risk management programs. Included in these responsibilities is the leadership of investigations and fraud mitigation teams to improve bottom line results...
Vice President Loss Prevention
Memphis, TN

The Vice President Loss Prevention is responsible for providing direction, development and leadership to Loss Prevention, Safety, Security and Audit teams for corporate, distribution centers and the field...

Director of North America Digital Risk & Control
Beaverton, OR

As the Director of North America Digital Risk & Control, you will provide leadership for payment risk mitigation in our digital business including fraud risk management. You will be responsible for ensuring our resources and capabilities are properly aligned to the execution of key priorities, as you develop and implement ecommerce risk management strategies to appropriate tolerance levels based on advanced data analytics and trends...

Director of Data Privacy and Security, Legal
Los Angeles, California

As Netflix continues to grow and expand, we are looking for a talented team member to join the Data Privacy and Security Legal team to provide support on privacy and data security compliance matters. The position will report to the Global Director of Data Privacy and Security, and will work in an ongoing and collaborative way with relevant Legal, Security and Public Policy groups in carrying out her or his responsibilities...

Director, Risk Management and Safety
Los Angeles, CA

To protect the company's global assets and property from risk of loss via the purchase of insurance and by implementing a global risk management program in the most cost efficient and effective manner...

Asset Protection & Fraud Manager
Westchester, IL

We offer you the challenging opportunity of Asset Protection and Fraud Manager. This position will support Corporate and Field Asset Protection functions including protective systems, vendor management, Incident Call Center; commerce and point of sale fraud systems; as well as other investigative/ administrative duties as needed...

Project Coordinator (LP Technology)
Dublin, CA

Provides support for all types of LP technology installation projects, (e.g. new stores, upgrades, remodels, maintenance/repair, etc.). Serves as the point of contact on all projects as assigned, interfacing with vendors, field management, and various corporate teams...

Project Lead (LP Technology)
Dublin, CA

The Lead, Project Coordinator facilitates the development, implementation, and ongoing execution of multiple Loss Prevention technology projects, programs and systems. This is accomplished by leading projects from concept to completion, acting as a subject matter expert, and working effectively with internal partners (i.e. Store Operations, Store Planning, IT, HR, Logistics, Purchasing, etc.) and external resources (i.e. vendors, service providers, etc.) to drive results, and monitoring to ensure all projects meet scope, timeline, and budget needs...

Financial Analyst (Internal Fraud)
Anaheim, CA

This role is responsible for investigating internal fraud and Cast Privilege abuse at the Disneyland Resort, across all lines of business including but not limited to: merchandise, food & beverage, rooms, ticketing, and employee privileges. Specific investigative tasks will vary but may include: reviewing exception reporting to identify potential fraud trends, conducting in-depth point-of-sale research, reviewing camera surveillance, performing integrity shops and observations, interviewing employees, representing the Company at grievances and unemployment hearings, and partnering with law enforcement as needed...

Asset Protection District Manager
Chicago, IL

The Asset Protection District Manager will lead the District in shrink reduction and profit maximization efforts. The position will proactively seek to bring economic value to the company, promoting profitable sales and world class customer service while ensuring a safe place to work and shop...

Regional Loss Prevention Manager
Pacific Northwest
Job responsibilities include, but are not limited to the following:
● Conducts internal investigations related to theft, business abuse, and safety violations by conducting interviews, determining course of action, and writing reports.
● Formal interview training, i.e. Wicklander-Zulawski or Reid Techniques...

Featured Jobs

To apply to any of today's Featured Jobs, Click Here




Today's Daily Job Postings from all around the net - Appearing today only

To apply to today's Internet Jobs, Click Here

Sponsor Today's Internet Jobs 


Submit Your Group LP Selfie and Group Vendor Selfies Today!



Lead Your Team with Modesty, Empowerment and Confidence

Making Friends at Work Is the Key to Successful Leadership
When leaders prioritize human interactions, people skills and making sure their team is a part of each success, nothing is impossible. Leaders who are truly great understand that respect and these four traits make a solid team and successful organization. Don't keep score

In Building Your Team There Is a Huge Difference Between Good, Better, and Best
Whether you're building a new team, or just finding people to join an already existing one, finding the right people is a challenge. Finding the best in class gives you an advantage, but finding and hiring the right team doesn't happen overnight. Here's ways you can shortcut the process. OK isn't good enough

7 Ways Modest Leadership Increases Team Success
When we imagine what traits make up a successful leader we typically think of strong, visionary and enthusiastic people. There's one important trait that gets often overlooked in great leaders, but it's critical to drive high quality performance and keep your team together. Modesty brings optimism

5 Brilliant Things Leaders Do To Inspire Employee Loyalty
According to Gallup, only 32% of employees in the United States are engaged in their work. That means 85% of employees have commitment issues and aren't enthused in their work. If you want to turn the numbers around and inspire commitment, here's how you can prove to your team you're invested in them. Empower collaboration




Getting advice from trusted friends, family members, co-workers and former bosses is always a great thing to do and, quite frankly, it can help you to see more clearly. But remember, at the end of the day it's your decision to make and it's your decision that you have to live with. Your friends, co-workers, and former bosses won't be living with the consequences, but your family will be. So you've got to be more sensitive to their advice. Advice is easy to give, hard to follow and almost impossible to live up to. And everyone has a lot of advice to give; it's the easiest thing to give. Just remember, at 5 a.m. after all the advice has been given, the mirror may be where the answer lies.

Just a Thought,
Gus Downing


We want to post your tips or advice... Click here


Not getting the Daily? Is it ending up in your spam folder?
Please make sure to add d-ddaily@downing-downing.com to your contact list, address book, trusted sender list, and/or company whitelist to ensure you receive our newsletter. 
Want to know how? Read Here

FEEDBACK    /    www.downing-downing.com    /    Advertise with The D&D Daily