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 8/27/18 LP, AP & IT Security's #1 News Source d-ddaily.net






GRAORCA Retail Crime Conference
Aug. 29

Cook Count Regional Organized Crime Conference
Sept. 5-6

Retail Risk -
New York
Sept. 6

Advanced Analytics & Technology Webinar
Sept 12

New England LP Expo
Sept. 13

Q3 RAM LP Committee Meeting
Sept. 14 -
DCU Center
Worcester, MA

Genetec Retail Leadership Summit
Sept. 19-20

Global Security Exchange
Sept. 23-27

Retail Cyber Intelligence Summit
Oct. 2-3

CORCA Conference
Oct. 3-4

National Association of Bunco Investigators 2018 Conference
Oct. 17-18

Florida Law Enforcement Property Recovery Unit Annual Training Conference
Oct. 24-26

Q4 RAM LP Committee Meeting
Nov. 7th
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RLPSA Connect
Nov. 15

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'18 National Retail Security Survey

2017 NRSS Survey

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Lawrence Hartman, CFI, LPC named Director of Risk Management, LP, and Safety for Goodwill Industries of Central Florida
Lawrence was previously a Regional Loss Prevention Manager for Burlington Stores for nearly eight years. Prior to that, Lawrence held various roles in retail loss prevention, working as a Regional Loss Prevention Manager for K-Mart for nearly four years and a District Operations/Asset Protection Manager for The Home Depot for over a year. He earned his Bachelor of Science in Criminal Justice from Kaplan University. Congratulations, Lawrence!

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The Critical Next Generation Formula for Rewarding Customer Engagement
Tyco Retail Performance Council - 7 Senior LP Execs Attend

By Tony D'Onofrio, Retail Influencer & Former Chief Customer Officer for Tyco Retail Solutions

Several weeks ago I had the pleasure of being the moderator and Master of Ceremonies for a Tyco Retail Performance Council in Silicon Valley, California. Seven loss prevention retail executives representing roughly $600 billion in industry revenue joined the Tyco Retail Senior Leadership Team in a two day innovation deep dive.

The Power Agenda

Day one consisted of hands-on immersion into innovation, technology trends, new ideas and solutions through the eyes of venture capitalists, futurists, start-up companies, academia, and industry experts. First stop of the innovation tour was the offices of Andreessen Horowitz (known as "a16z"). To date, a16z has raised $7.1B, across seven funds.

Opening the a16z session was futurist Benedict Evans who spoke to "the state of tech today and what's likely to happen in the next decade: mobile, Google / Apple / Facebook / Amazon (GAFA), innovation, machine learning, autonomous cars, mixed reality and crypto-currencies."

Read More Here.

"The first play ever set in the unseen world of retail loss prevention."
LP Store Detectives Racial Profiling in Chicago Theme of a Play?
Broken Nose Theatre Hosts World Premiere of PLAINCLOTHES

Broken Nose Theatre is pleased to launch its seventh season with the world premiere dark comedy PLAINCLOTHES

PLAINCLOTHES will play November 9 - December 15, 2018 at its resident home The Den Theatre (2A), 1331 N. Milwaukee Ave. in Chicago's Wicker Park neighborhood.

When a violent encounter with a shoplifter leaves half of their team fired or in the hospital, the security guards of a downtown Chicago retail store find themselves under corporate investigation. Short-staffed, ill prepared and faced with accusations of racial profiling that threaten to dismantle the crew, they're forced to decide: do we admit to something we're not guilty of to save our jobs, or do we give the higher-ups a taste of what it's like in the trenches? In the style of their breakout hit At The Table, Broken Nose Theatre and playwright Spenser Davis have assembled an all-star cast to develop this world premiere.

Comments playwright Spenser Davis, "For years, I worked as undercover security for a major retail store on the Michigan Avenue, and it never ceased to amaze me how separate my team's world felt from the average customer's: while they traveled up eight bright, glittery floors of merchandise, we were confined to a closet-turned-camera room with spotty air-conditioning and banker's boxes of pointless paperwork. The loss prevention team in Plainclothes find themselves in just such a camera room when the ground shifts underneath their feet." broadwayworld.com

2017 Shrink Cost U.S. Retailers $42.49 Billion, 1.85% Of Sales
Sensormatic Global Shrink Index & NRF's & UF's NRSS Makes Main Stream News
Comparing the Surveys & Results

Global retail shrink led to losses of $99.56 billion in calendar 2017, according to the Sensormatic Global Shrink Index compiled by Tyco Retail Solutions and PlanetRetail RNG. U.S. shrink generated losses of $42.49 billion, accounting for 1.85% of retail sales, slightly above the global average of 1.82%.

The National Retail Federation and the University of Florida also analyzed U.S. shrink trends by interviewing 63 loss prevention and asset protection professionals from a variety of retail sectors. This study found that shrink averaged 1.33% of sales in 2017, down from 1.44% the year before. A total of 59% of those surveyed said that shrink was flat or decreasing, up from 51% in 2016. In comparison, 41% of respondents claimed shrink was growing, down from 49%.

The Sensormatic report surveyed 1,120 professionals from retailers in 14 countries that collectively operate more than 229,000 stores. Shrink rates in the U.S. varied by retail sector, with the highest level, 2.43%, experienced by fashion and accessories stores. Other U.S. retail segments with high levels of shrink included:

Convenience Stores: 2.05%;
Home, Garden and Auto Stores: 2.05%; Drug Stores, Pharmacies and Perfumeries: 2.03%; and
Variety Stores: 1.95%.

"Fashion merchandise is always in high demand and items are usually relatively higher priced, which means a bigger lure for criminals and ultimately a greater loss for retailers when stolen," said Kim Warne, VP of Marketing and CMO at Tyco Retail Solutions. "Loss due to the shrink in fashion and accessory stores amounts to $4.12 billion globally."

She suggested using video surveillance as the foundation for loss prevention and enhancing the system with tools such as fire and intrusion security systems and remote monitoring. Additionally, EAS labels and tags, cart containment systems and RFID can help retailers analyze what is being taken and develop additional safeguards against loss. The newest tool for foiling criminals is monitoring social media to "eavesdrop" on plans for theft. retailtouchpoints.com

ADT adds another commercial integrator
ADT recently announced the completed acquisition of Access Systems Integration, a regional systems integrator based in Eatontown, N.J.

With the acquisition of Access Systems Integration, we have further enhanced our capabilities in the commercial and national account space with a broader portfolio of high-end solutions and enhanced technical prowess," ADT president Jim DeVries said in the announcement. "Access Systems Integration has been serving the commercial market for nearly 20 years, and we are thrilled to have them bring their considerable talents to ADT."

Founded in 2000, Access Systems Integration is specializing in design, delivery, installation and servicing of electronic security systems including enterprise-level access control, video and visitor management solutions, perimeter security and security operation command centers, among other solutions. securitysystemsnews.com

Papa John's Mandates Diversity Training as Founder Continues Push for Control
In an open letter to employees, franchisees and customers, Chief Executive Steve Ritchie on Friday said Papa John's is getting expert advice on diversity and inclusion practices, planning unconscious racial bias training for employees and diversifying its employee and franchisee base.

"When I became CEO in January, diversity, equity and inclusion became one of my top priorities," Mr. Ritchie wrote. "What began as a committee of passionate team members has grown into a company-wide effort to realize our values."

Papa John's also posted a video to its twitter and Facebook accounts on Friday that included comments from customers voicing their disappointment in the brand. The company said in the video that it can do better. wsj.com

Vice profiles the lucrative business of counterfeit sneakers
Fake Sneaker Seller Says He Makes More Than $100K Per Month

Counterfeit sneaker operations have become extremely lucrative business over the last few decades, as replicas of popular sneakers like Yeezys and Air Jordans have become nearly undetectable from the authentic products. Recently, police busted a massive counterfeit sneaker operation in New York and New Jersey, which produced millions of dollars worth of fake Nikes and Air Jordans that cost the brands more than $70 million over the past two and a half years.

Coming on the heels of that bust, VICE News Tonight on HBO profiled a black-market seller by the name of Chan, who has a knack for getting "high-quality replicas" off the streets and into the hands of hypebeasts all around the globe. For instance, Chan sells replicas of the Balencia Triple S - a sneaker that resells for $1200 - for just $120.

Chan, who operates out of Putian, "the fake sneaker capital of China," tells Vice that he sells roughly 120 pairs of these "high quality replicas" a day, which on average brought in over $100,000 a month. Although vendors such as himself are subject to police raids and potential lawsuits, Chan has been able to stay out of trouble and thrive, despite the growing number of "difficult customers." hotnewhiphop.com

Staying Ahead of Risks During Disasters
Risk nightmares can occur if you're not prepared for an environmental emergency.

Whether natural, environmental or just some freak accident, how your business responds to these occurrences can be the difference between successful risk mitigation and risk nightmares.

Simply put, businesses must take the time to proactively identify the potential risks they can face and develop remediation strategies to address these risks. These plans must go beyond the typical workplace incidents, focusing instead on the unique disasters that can potentially arise in their location(s) and how to ensure their ongoing success both before and after these disasters.

Developing comprehensive plans requires addressing three key components: employees, infrastructure and business continuity. ehstoday.com

Apple Stores Across California Continue To Be Hit By Robbers
Apple Stores up and down the state, including Roseville, have been hit by robbers. Detectives are looking into whether some of them are connected.

The latest heist happened Wednesday in the Marin County city of Corte Madera. A security guard is seen standing by watching the bad guys get away. The guard says they're prohibited from confronting thieves and only act as a visual deterrent, saying their job is to call 9-1-1.

"Essentially walk out or run out with the products so easily has unfortunately become, I think, the main reason that brings them back," said police Sgt. Alberto Duenas.

The Corte Madera store thieves got away with about $19,000 worth of merchandise, police say. Roseville police released pictures last week of two of the four suspects who walked out of the store with $20,000 worth of products. Thefts have also been recorded at an Apple Store in Thousand Oaks. cbslocal.com

Marvin Ellison's new playbook for Lowe's
There Will Be Change

In his first week on the job, Lowe's CEO Marvin Ellison unveiled a major restructuring of executive staff. And in the company's first quarterly report under Ellison, Lowe's unveiled a bombshell decision to close all 99 Orchard Supply Hardware stores.

So what else is new at Mooresville, N.C.-based Lowe's? There's a lot.

Room for improvement. Ellison was direct in his assessment of where Lowe's can improve. "Specifically, we are significantly behind in our supply chain strategy, our in-store technology is dated, overall execution is impaired by complexity, we have a large number of out-of-stocks in our stores that must be addressed, and we need to increase the rigor with which we evaluate capital investments." chainstoreage.com

New York City: NYPD Police Union offers $500 to citizens who help NYPD Officers restrain suspects
The Sergeants Benevolent Association is taking a big step in its efforts to protect police officers in dangerous situations. The union is now offering people in the community a reward for coming to the aid of an officer in trouble. This new program, which officials said begins Wednesday, is sure to ignite plenty of controversy about how involved everyday citizens should become in helping police. But members of the SBA say it has become necessary because of a police department union officials describe as weak and confused. The SBA is offering $500 cash rewards to civilians who help police officers restrain those who are resisting arrest. Union President Ed Mullins unveiled the program, saying too often residents are taping police encounters on their cell phones instead of jumping in to act as good Samaritans.  abc7ny.com

Director Fraud Management & Compliance posted for Sprint in Overland Park, KS
Leads Risk functions and teams responsible for planning and executing strategy, analytics, operations, policies, and processes to manage and minimize Sprint's fraud driven risks. Leads conception, development, and delivery of best practices for fraud prevention, detection, and recovery. sprint.com

Over 500 people sick from eating McDonald's salad

Walmart Over 80% of its goal to hiring 250,000 veterans by 2020

Last week's #1 article --

Another 46 Sears and Kmart stores closing in November
Sears Holdings' latest plan involves closing 13 Kmart locations and 33 Sears stores in November, all of which are losing money. The company has closed several hundred locations in recent years. Going-out-of-business sales will begin as soon as Aug. 30.

The company had 365 Kmart stores and 506 Sears full-line stores as of May 5, though some were in the midst of closing. Over the previous year, the company closed 379 full-line stores.

View the full list of store closures here: usatoday.com

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Saving the Sale: LP's Newest Hat

By Patrick O'Leary, Vice President & General Manager, Nedap Retail

Everyone in the retail profession knows that the face of Loss Prevention/Asset Protection (LP/AP) has changed several times over the last several decades, with good reason. Although it may seem untrue at times, the retail industry changes quite frequently. When gasoline prices increase, retail sales soften. When the housing market is booming, retail sales also improve. And those are just the first layer of levers that affect retail sales. Deeper KPI's, such as the unemployment rate, can have a long-lasting impact on sales, both good and bad depending on the actual rate. Yet, regardless of how consumers react to whichever lever is pulled, how each retailer will fare is determined mostly by one very important factor: inventory levels.

Time for Another Change
Going from the title of Loss Prevention to Asset Protection never became a mandate. In fact, the departmental name change was such a slow burn in the industry that it actually fizzled out before fully catching on. Today, both terms are used interchangeably for the most part. However, some say a new change in titles is looming on the horizon, and an increasing number of indicators tends to support the claim. Imagine LP/AP executives having new titles designed to describe the one area in which they can make the most impact on the health of an organization. What might that title look like? Some say a new title that is inclusive of Inventory Management. After all, poor inventory issues, such as out-of-stocks, are costing retailers $984 billion in lost sales worldwide, $144.9 billion of which is from North America alone. That's 984,000,000,000!

With inventory levels emerging as the top priority for retailers' survival, someone has to take the proverbial bull by the horns and start making some positive waves. Who better than the LP/AP department? Truth be told, there is no department in retail more equipped to address this problem than LP/AP professionals. The LP/AP department is the only team with its hands deeply embedded in every other department. From Merchandising, Operations and Logistics, to Procurement, Human Resources and Financial Accounting, no other department can make a more positive impact in the shortest possible timeframe.

The Current State of Retail
In recent webinar hosted by the IHL Group, a leading global research and advisory firm specializing in technologies for the retail and hospitality industries, it was revealed that consumers experience an out-of-stock situation as often as 1 in 3 shopping trips. According to the IHL Group, the consumers define an "out-of-stock" as any time they come into a store with intent to buy and leave for any reason other than the price is too high. This could mean that a store may have the desired item somewhere in the store, such as the rear stockroom or in the wrong location, but the shelf that was supposed to display the item was empty. Either way, poor inventory management is the culprit.

Read More Here


Zippin Rolls Out Checkout-Free Concept Store
Tech Platform Can Be Deployed By Any Retailer
Zippin integrates its own software with readily available hardware, for other grocers to deploy

Now that Amazon has set the bar for frictionless checkout, other companies are vying to match the competition with checkout-free options of their own.

Zippin is launching its next-generation, checkout-free software platform that enables retailers to quickly deploy frictionless shopping in stores. The San Francisco-based startup has also opened a concept store in San Francisco's SOMA neighborhood.

Zippin, founded by industry veterans from Amazon and SRI, opened a "just walk out"-enabled concept store in San Francisco's SOMA neighborhood. In a statement, Zippin notes that while early approaches to autonomous shopping have relied solely on cameras to track purchases, its technology uses a combination of overhead cameras and smart shelf sensors for a higher level of accuracy. And to showcase its automated shopping technology in a real-life retail environment. On leaving the store, customers receive a receipt detailing their charges.

Consumers in the U.S. waste almost 37 billion hours a year standing in line, and a significant portion of that is spent waiting in retail checkout lines. Zippin's patent-pending approach uses AI, machine learning, and visual cognition technology, to create the best consumer experience: banishing checkout lines and self-scanners, and letting shoppers zip in and out with their purchases. The secure and trusted Zippin platform can be easily and quickly deployed by any retailer wanting to offer autonomous, checkout-free shopping. cstoredecisions.com  retailwire.com

Fazoli's Restaurant Rolls Out Crossmatch® Fingerprint Biometrics to Improve Operational Efficiency and Reduce Fraud
Crossmatch®, a globally-recognized leader in biometric identity management and secure authentication solutions, today announced that Fazoli's Restaurants, the leading quick-service Italian restaurant chain in the U.S., completed its rollout of Crossmatch U.are.U® fingerprint readers. Each of the over 200 Fazoli's corporate and franchise locations across 26 states were upgraded to use biometrics at the point-of-sale (POS) to improve efficiency, ensure correct staffing levels and reduce fraud. prnewswire.com

27% of US Enterprises Take Months to Install Vital Security Updates
More than a quarter (27%) of enterprise IT departments in the US are forced to wait at least a month before installing vital security updates, due to budgetary restraints and overly complex infrastructures. That's according to Kollective's new 'State of Software Delivery' report that examines the software testing and distribution bottlenecks throughout large organizations.

The failure to rapidly deploy and install security updates is placing businesses at greater risk of a targeted cyberattack, as hackers look to exploit the vulnerabilities of outdated systems. Kollective's report also found that 37% of IT managers list 'a failure to install updates' as the biggest security threat of 2018. securitymagazine.com

6 Reasons Security Awareness Programs Go Wrong
While plenty of progress has been made on the training front, there's still some work ahead in getting the word out and doing so effectively.

Good news on the security awareness training front: Wombat Security reports that 95% of companies they surveyed now train end users on how to identify and avoid phishing attacks, up from 86% in 2014.

Even more good news: The training also has had an impact. Roughly 54% of security pros said they have been able to quantify reductions in phishing susceptibility based on training activities, according to Wombat's "2018 State of the Phish" report. "A few years ago many scoffed at the idea of security awareness training, but now they realize that it can only benefit their company."

Yet there's still some work ahead in getting the word out and doing so effectively. That means understanding where companies go wrong with their security awareness training - and how to correct it.

1. Security Pros Get Too Technical with Top Management Security pros often get too bogged down in the details of an ongoing program and don't focus on the big picture.

2. Companies Don't Spend Enough Time Training Execs With Financial Responsibilities Top officials, from people on the executive board and in the C-suite to the financial team and the procurement department, require more specialized training on the cyberthreats facing their companies, he says. These people are high-value targets to cybercriminals.

3. Managers Across the Business Aren't Encouraged to Participate By getting buy-in from the other managers, security pros can convince them to encourage their direct reports to attend the awareness training. For the rank-and-file, if their supervisors want them to participate, that's usually enough.

4. Companies Don't Recruit Natural Leaders Many companies don't think of creating a task force for the security awareness program. Security pros should seek out natural leaders - people who may or may not be technical but are the life of the party at company gatherings or always speak up at companywide meetings.

5. Companies Don't Sell the Personal Benefits of Security Awareness Programs  Security awareness has become more than a business issue - it's a modern life skill issue. HR departments need to play up that training aspect when they recruit new employees. It's know-how they can take with them throughout their careers.

6. Companies Don't Plan Properly or Test Thoroughly Enough Before conducting any tests, it's important they are trained to think through the types of attacks that are important to monitor, how they want to group the users, and what they want to measure. Run more proactive red team/blue team tests that culminate with explaining to executives how they could respond more efficiently to a security issue. darkreading.com

Ukrainian Hacker Gets 6 Yrs Trafficking $31M in Stolen Financial Info
Yeliseyev was arrested while vacationing in Israel and has been ordered to forfeit more than $200,000 and pay roughly $32,000 in restitution.

"For over six years, the defendant, Ruslan Yeliseyev, trafficked in personal financial information that had been stolen from over 62,000 victims," Yeliseyev purchased stolen credit card information connected to roughly 213 U.S.-based accounts that were later used to enter into fraudulent transactions with online merchants, according to the indictment.  law360.com

Going Cloud First: Risks to Consider
Companies are always concerned about cloud security, but may overlook other factors in cloud adoption, such as the impact on performance. networkcomputing.com



7 Threats Your E-Commerce Business Might Face
As more and more businesses tend to shift online these days, people are met with unprecedented risk factors. These risks are undeniable, and finding their solutions is of utmost importance, since they prevent consolidation of the firm. Following are seven of such risks, with their potential solutions:

1. E-Commerce Online Security
The number of Internet users is globally increasing. With this, the chances of hacking and data phishing are also rising. To protect your business, using stronger passwords and employing multi-layered security system on websites are wise options.

2. E-Commerce Intellectual Property
Intellectual property is the one which is copy-righted, and always met with the dangers of theft. Legally auditing and patenting your content and sites can reduce the risks.

3. Customer Disputes
Dissatisfied customers often fall out from companies, causing major economic setbacks. However, their issues are normally trivial and can be solved with just a little effort. The most common complaints revolve around product and payments. Make sure that your company does not charge people until shipments have been made. A clear refund policy also helps.

4. Product Warehousing and Logistics
It has been found that a huge percentage of online shoppers find guaranteed delivery dates important. Therefore, ensuring that your company does not run out of products by proper stock management would help a lot. Plus, professional delivery services would allow products to be dropped correctly, and on time.

5. Customer Service
Appeasing customers should be a business' top-most priority. Personalization, chat bots and quick response mechanisms promise better customer experience and increase loyalty.

6. E-Commerce Taxation
It refers to sales tax associated with an online sale. According to Nexus, the "state cannot obtain tax jurisdiction over a retail until there's a physical connection between the two". For this, making a physical location your office might be a good idea.

7. E-Commerce Website SEO and Marketing
Algorithm updates risk insufficient traffic on a website. To prevent that, developing and practicing a well-planned marketing strategy, using keywords for homepages, and using social media for marketing can be done. digitalinformationworld.com

Amazon's fakes problem hits lower-priced brands hardest
While upscale brands have made the loudest noise about knockoffs sold by third-party sellers through Alibaba, Amazon and others, lower-priced brands on Amazon may be more vulnerable because of their greater presence on its marketplace, according to research from e-commerce insights firm Gartner L2 emailed to Retail Dive.

The top-selling products on Amazon are priced under $50, and that makes low- to mid-priced brands prime targets of unauthorized distribution, according to the report.

Customer claims of counterfeiting are widespread on Amazon: A third of all unique products listed by third-party merchants garner a review that calls the product, often a fashion or beauty item, a "fake" or "counterfeit," Gartner L2 found.

And while Amazon has worked to combat counterfeit sales of luxury beauty brands, it's done little for high-end brands in other categories, and less for lower-priced brands. retaildive.com

Bernie Sanders presses Amazon to improve working conditions
U.S. Senator Bernie Sanders last week began circulating a petition addressed to Jeff Bezos, urging Amazon's CEO to improve working conditions and wages at its warehouses. The Vermont senator is also slated to introduce a bill to the senate on Sept. 5 that would impose a 100% tax on government benefits received by employees at companies with more than 500 people. The move would follow reports that many of Amazon's warehouse workers rely on federal assistance for food purchases.

Amazon also came under fire on Twitter last week for deploying at least 16 "fulfillment center ambassadors" on the social media platform to calm conversations regarding labor practices at Amazon. The company clarified to multiple media outlets that the accounts did not belong to bots, but real people. retaildive.com

E-commerce Performance Indicators & Confidence (EPIC) Report Finds 91% of Retailers Expect Online Revenue Growth With Increased Focus on Personalization, Mobile & Customer Experience



Delaware, OH: Five indicted in $50,000 theft at multiple Home Depot stores
A Delaware County Grand Jury has returned a 13 count indictment against five people who committed several thefts targeting Home Depot stores. The group includes Lindsey Clifford, 27, Antonio Estrada, 26, Donald Gorey, 47, Shelley Hagerman, 38, all of Columbus, and Leanna Luna-Jimenez, 25, of Hilliard.

"Surveillance video shows members of the group arriving at a Home Depot store together, but going inside separately," said Delaware County Prosecutor Carol O' Brien. "A cart would be filled with tools and taken past all points of sale." According to the Delaware County Prosecutor's Office, the Home Depot stores targeted by the group include the Powell, Columbus and Dublin locations. "Not all members of the group participated in each instance of theft, but together the total in stolen merchandise is estimated to be at least $50,000," O' Brien said. "It is likely that amount will increase, as each instance saw an estimated $1,500 to $5,000 in losses for the retailer." The group allegedly committed more than twenty incidents of theft against Home Depot during the period of indictment.  nbc4.com

Houston, TX: Deputies searching for 4 suspects accused of stealing at least $18,000 in merchandise from Home Depot
Precinct 1 deputies are searching for at least four people who are accused of stealing thousands of dollars of merchandise from Home Depot stores in Harris and Fort Bend counties. Dating back to April, deputies say the suspects would run from the stores with unpaid merchandise.
The thieves are believed to have stolen at least $18,000 in inventory from nine Home Depot stores.  abc13.com

Fraud Gang of Six Busted in San Carlos, CA., Hotel
Six people on probation were arrested at a Residence Inn in San Carlos Thursday morning for various crimes involving identity theft, such as possession of blank checks, counterfeit credit cards, burglary tools, credit card skimmers and more, the San Mateo County Sheriff's Office announced Friday. Upon searching the individuals and their hotel rooms, detectives discovered more than 200 fraudulent credit cards, checks, items for manufacturing fake credit cards, skimming devices, ammunition and a large amount of what was thought to be methamphetamine. The investigation is ongoing, and anyone with information on these cases is asked to call task force Agent Gross at (650) 573-3229 or Detective Burnett at (650) 802-4290.  sfgate.com

Update: Baltimore, MD: Three women convicted in Organized Retail Theft ring; Pink, Ulta, Dick's Sporting Goods and Victoria's Secret
Three women pleaded guilty in Baltimore Circuit Court to theft charges in connection to an organized shoplifting ring targeting stores such as Dick's Sporting Goods and Victoria's Secret, Maryland's attorney general announced Friday. Two of the women, Tyrayah Graham, 23, and Tiara Baker, 20, were convicted of conspiracy to commit a theft scheme of $100,000 or more, Attorney General Brian E. Frosh said. A third woman, Donna Moye, 40, pleaded guilty to theft scheme over $100,000, Frosh's office said. Frosh said Graham and Baker acted as high-level "boosters," shoplifting merchandise they planned to re-sell. Moye acted as an intermediary between the "boosters" and a "fence" who ran a store of stolen goods at a home on N. Port Street in Baltimore.

The women stole thousands of dollars worth of merchandise at multiple locations between January and June of last year, some of which was captured on surveillance video, the state's attorney's office said. The women targeted clothing, accessories and make-up retailers such as Dick's, Victoria's Secret, Pink, Hollister and ULTA. They advertised goods for sale on Instagram. Baker was sentenced to six years in prison, which will run concurrently with a sentence in an unrelated case. Moye was sentenced to 10 years, with all but time served suspended and three years' supervised probation. Graham will be sentenced on Sept. 25. Cases involving two other defendants, Lisa Williams and Lyric McLaughlin, are pending in Baltimore Circuit Court. baltimoresun.com

Update: 5 Restaurant Employees charged in $70,000 Gift Card Theft; 3 enter plea agreement
Five former Arizona Family Restaurant employees were indicted in late May and three have entered plea agreements on fraud and theft charges. Each were indicted on one count of fraud and theft of property and three counts of theft of a credit card by a Pima County grand jury May 25. The owners of the Green Valley restaurant were reviewing their financial reports last September when they discovered 13,000 gift card sales, which they found unusual. They then discovered several employees had been ringing up gift cards and keeping the money for themselves. More than $70,000 was stolen over the course of nearly four years. gvnews.com

Ninilchik, AK: Alaska State Troopers bust man in $85,000 Seafood Burglary

Staten Island, NY: Two women hit two CVS locations for over $1,600 in beauty products and medicine

Cumberland County, PA: Man arrested after stealing over $1000 worth of computer equipment from Walmart

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Shootings & Deaths

Jacksonville, FL: Shots fired at NFL Madden 19 Tournament at Jacksonville Landing; 3 killed 14 injured
The two Madden 19 gamers who were killed Sunday were Eli Clayton and Taylor Robertson. Among the shooting survivors: Alex Madunic, George Amadeo and Chris McFarland. All three had gunshot wounds and all three were stabilized. One had surgery today and one is scheduled for surgery on Monday. JSO says the suspect used at least one handgun during the shooting. He stayed somewhere in the area on Saturday night, but authorities said they are still trying to find out where he stayed. One of the dead is suspect David Katz, 24, of Baltimore, Maryland, who killed himself. Police have found the suspect's vehicle and are investigating it. Katz was a gamer in the Madden 19 competition at the Jacksonville Landing. Sheriff Mike Williams said there were a total of 14 people injured -- 12 had gunshot wounds and the other two sustained injuries during the incident.  news4jax.com

Oceanside, CA: Three women injured in strip mall shooting
Three women were injured Sunday evening in a shooting at an Oceanside shopping center, according to Oceanside Police. Police said three Hispanic women were in front of a clothing store in the 3700 block of Mission Boulevard, when three black men suddenly came up to them, shortly after 5 pm. Two of the three suspects shot at the three young women. All the victims suffered non-life-threatening gunshot wounds and went to the hospital.   10news.com

Chesterfield County, VA: Police capture slaying suspect after massive manhunt; spotted inside a Publix store
Chesterfield police captured Joshua M. Federico, suspected in the shooting of his estranged wife and the death of her boyfriend last week, in Midlothian after a massive manhunt with help from state, local and federal law enforcement. At about 11:20 on Sunday morning, Federico walked into the new Publix grocery store at Harbour Pointe Shopping Center. He was gone by the time police arrived, but he was sighted again, walking across a church parking lot on Spring Run Road. By the time Federico was captured, the search involved a police helicopter and fixed-wing aircraft, an estimated two to three dozen officers, and backup from Virginia State Police, Richmond police, the FBI, the federal Bureau of Alcohol, Tobacco, Firearms and Explosives, and the U.S. Marshals Service's regional fugitive task force.  fredericksburg.com

York, PA: Retail Theft suspect Killed in Motel 6 shootout with Police
Police in York County say the retail theft occurred Saturday and investigators learned that a suspect was staying at a Motel 6 in Manchester Township. A West Manchester Township officer and a Northern York Regional officer went to the motel shortly after 8:30 p.m. Saturday and encountered the man in a hallway. Police said the suspect pulled a gun and fired. The West Manchester Township officer returned fire, hitting the suspect, who was pronounced dead less than an hour later at a hospital.  mrt.com

Philadelphia, MS: Employee and Customer shot and killed CEFCO Gas station shooting
Neshoba County Coroner John Stephens has released the names of the two people killed during a shooting in Philadelphia Saturday afternoon. Stephens says Megan Staats and Jeremy Apperson were shot and killed Saturday at the CEFCO gas station on Highway 16 in Philadelphia. Stephens says Staats was an employee of the store and was located inside the business. He says Apperson was at a gas pump when he was killed. Philadelphia Police Chief Grant Myers says police responded to the CEFCO convenience store around 5:30 p.m. Saturday. He says officers found two bodies. Myers says a third victim was shot and drove himself to the hospital. Police say they located the robbery suspect at a nearby hotel and that he had been shot by a bystander. The suspect has been identified as 30-year-old Robert Leon Jackson and is from Jackson. Police say Jackson is expected to be formally charged Monday.  wtok.com

Albuquerque, NM: Body cam video shows alleged Shoplifter Shooting at Police in Walmart parking lot
Police body cam video captured footage of an alleged shoplifter opening fire on two officers in the parking lot of a Walmart in New Mexico. The video appeared to show Charles Edward Purvis, 23, taking shots at the officers after allegedly shoplifting from the retail store in Albuquerque. Purvis is seen walking out of the Walmart after allegedly stealing something. When the video starts, he is seen running from the officers for a few feet before turning around and shooting. The officers, identified as Brock Knippwrath and rookie officer Kyle Frederickson, were not wounded, police said. The officers continued to pursue Purvis, who climbed a fence nearby. The two officers tracked Purvis to an empty home and forced him out several hours later using gas. No one was injured in the shooting, the chase or the stakeout, police said.  kwbe.com

Federal Way, WA: Gun goes off during altercation at The Commons Mall at Federal Way
A fight at a Federal Way mall Sunday afternoon saw a shot end up being fired. Officers were dispatched about 4:15 p.m. to The Commons at Federal Way for a report of a shooting. Officers learned that one of the people involved in the fight had a gun and it fired, but it is unclear whether it was fired on purpose or on accident. Nobody was injured in the altercation.  thenewstribune.com

Competency Hearing begins today for suspect in Security Guard's death at Burlington Coat in March of 2017
A security guard at one of the busiest shopping malls in Virginia stabbed and killed on the job. The accused is a shoplifter, Jamel Kingsbury, 36, of Fort Washington, Md. Police said he was inside the Burlington Coat Factory at Potomac Mills mall on the afternoon of March 4, 2017, and was shoplifting. That's when a 44-year-old security guard Larry Donnell Drumogle, of Rappahannock Academy, Va., tried to stop him. Police said Drumogle chased Kingsbury outside the store. A struggled ensued, and Kingsbury pulled out a knife and stabbed to death Drumogle. It's the latest hearing in a string of competency hearings over the past year. According to court records, Kingsburg was arraigned on March 15, 2017, while a preliminary hearing was held in May of that year. Since then, the trial has been continued seven times, with the most recent continuance happening back in May.  potomaclocal.com

Robberies & Thefts

Walnut Creek, CA: Grab & Run Thieves again target Apple Store
Thieves targeted an Apple Store in Walnut Creek Saturday evening in a grab-and-run robbery. The incident happened around 5:24 p.m. at a store on South Main Street. Authorities say an unknown number of suspects pulled up in a black Mercedes SUV, ran out of the car and into the store. Officers say they made off with Macbooks and phones. A witness, who wishes to remain anonymous, captured video of the alleged suspects fleeing the scene in the SUV. There were no weapons used during the robbery.  kron4.com

Emeryville, CA: Apple Store at Bay Street victim of an early Saturday morning Grab & Run
Saturday morning at 10:25 am, the Apple Store became a victim in a string of "snatch-and-grab" thefts that have plagued the state. Witnesses saw three tall figures all dressed in black with hoodies and bandannas across their faces. evileeye.com

Victorville, CA: Two suspects in July Home Depot robbery arrested

Memphis, TN: Arrest made after man helped robbed pawn shop, stole 47 guns, FBI says

Holly Hill, SC: Two arrested in Dollar General Robbery

Jared the Galleria of Jewelry in the Lynnhaven Mall, Virginia Beach, VA reported a Smash & Grab Armed Robbery, value of $143,249

Kay Jewelers in the Chapel Hill Mall, Akron, OH reported a Grab & Run on 8/24, item valued at $13,899

Kay Jewelers in the Outlets at Bergen Town Center, Paramus, NJ reported a Burglary on 8/24, valued TBD

Piercing Pagoda in the Dover Mall, Dover, DE reported a Burglary on 8/24, value pending

Piercing Pagoda in the Southcenter Mall, Tukwila, WA reported a Grab & Run on 8/23, item valued at $629


Skimming Theft

Nashville, TN: FBI and Local Law Enforcement Busts $800K Cuban Skimming Ring
Eight members of a Cuban fraud ring have been charged with conspiracy and bank fraud for operating a fraudulent scheme which resulted in more than $700,000 in financial loss, announced U.S. Attorney Don Cochran for the Middle District of Tennessee. All of the defendants have pleaded guilty and all but three have been sentenced. The fraud ring also stole business checks from customer mail boxes and then infiltrated the business bank accounts and used the stolen information to create fraudulent business checks. justice.gov

Rowan County, NC: Two men heading to Federal Prison for Gas Pump Skimming Operation; 33 months and $21,000 in restitution

Cargo Theft

El Paso, TX: Mexican trucker charged in connection to semi trailer thefts
Deputies and detectives with the El Paso County Sheriff's Office investigating reports of stolen semi-trailers in the Horizon City area arrested and charged a 52-year-old Mexican man. On Friday, August 17, 2018, deputies arrested Antonio Baltierrez Madriles at a gas station. Baltierrez was booked into the El Paso County Detention Facility and charged with "Theft of Property over $2,500 and under $30,000." On July 16, 2018, deputies began investigating the theft of a semi trailer at the Flying J Truck Stop in Far East El Paso County.

A GPS tracker in the stolen semi indicated the cargo vehicle was in Mexico. On July 25, 2018, investigators learned the semi-trailer was crossed into Mexico at the Bridge of the Americas. Investigators obtained surveillance images of the semi truck transporting the stolen semi-trailer into Mexico. Court documents state investigators researched the registration information for the semi truck seen in the surveillance footage and linked it to a company in Mexico. The criminal complaint against Baltierrez states, "the company and the truck tractors have been linked to multiple thefts of semi trailers crossed into Mexico."

Investigators learned Baltierrez was "one of the drivers for the company," the court document states. Baltierrez was allegedly identified as entering the U.S. from Mexico the day of the trailer theft, then seen driving the same tractor trailer hauling the stolen semi-trailer back into Mexico, the complaint affidavit states. The estimated value of the stolen semi trailer is $25,000, court documents state. kvia.com


Apple - Walnut Creek, CA - Robbery
Apple - Emeryville, CA - Robbery
Boost Mobile - Albuquerque, NM - Burglary
Burger King - Claymont, DE - Armed Robbery
C-Store - Dayton, OH - Burglary
C-Store - Macon, GA - Armed Robbery
C-Store - Manchester, NH - Armed Robbery
C-Store - Provo, UT - Burglary
C-Store - Colorado Springs, CO - Robbery
Clothing Store - Bronx, NY - Robbery/ Assault
CVS - Grass Valley, CA - Robbery
CVS - Coldwater, MI - Robbery
Gas Station - Bakersfield, CA - Armed Robbery
Grocery - Columbus, OH - Armed Robbery (Bank inside)
Gun Store - Suffolk, VA - Burglary
Gun store - Rapid City, SD - Burglary
• Jewelry - Dover, DE - Burglary
• Jewelry - Virginia Beach, VA - Armed Robbery
• Jewelry - Paramus, NJ - Burglary
Krispy Kreme - Gainesville, FL - Robbery
Pawn Shop - Bristol, CT - Burglary
Pharmacy - Albion, MI - Robbery
Police Tactical Store - Suffolk, VA - Burglary
Restaurant - Ninilchik, AK - Burglary
Rite Aid - Pittsburgh, PA - Armed Robbery
T-Mobile - Parsippany, NJ - Burglary
Target - Wichita, KS - Robbery
Thrift Store - Ogden, UT - Burglary
• Title Loan - Eastlake, OH - Burglary
Walgreens - Milwaukee, WI - Armed Robbery
Walmart - Albuquerque, NM - Armed Robbery
7-Eleven - Carson City, NV - Armed Robbery



Daily Totals:
19 robberies
13 burglaries
0 shootings
0 killings




None to report.

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The "rumor mill" is a very treacherous and unforgiving world of fact and fiction that at times is filled with innuendos, accusations, untruths, and whatever gets added to the information being talked about regarding companies and people. Participating in it is human nature and we all know third-party information leaves a lot to be desired. So the rule of thumb should be to be cautious about believing, try not to form an opinion until you've heard both sides, understand the agendas that everyone has, and most importantly be careful about what you say.

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