Web version / Mobile version

 9/5/18 LP, AP & IT Security's #1 News Source d-ddaily.net






Cook Count Regional Organized Crime Conference
Sept. 5-6

IAI Midwest Chapter Meeting
Sept. 12

New England LP Expo
Sept. 13

Q3 RAM LP Committee Meeting
Sept. 14 -
DCU Center
Worcester, MA

Genetec Retail Leadership Summit
Sept. 19-20

Global Security Exchange
Sept. 23-27

CORCA Conference
Oct. 3-4

National Association of Bunco Investigators 2018 Conference
Oct. 17-18

Florida Law Enforcement Property Recovery Unit Annual Training Conference
Oct. 24-26

Q4 RAM LP Committee Meeting
Nov. 7th
BJ's Wholesale Inc Corp. Office - Westboro, MA

RLPSA Connect
Nov. 15

See More Events



'18 National Retail Security Survey

2017 NRSS Survey

2016 NRSS Survey

2015 NRSS Survey


Standing Out From the Rest During this Retail Revolution

Burlington Stores Asset Protection Department Continues to Grow
& Develop the Team, the Program & its AP Team Members

Certainly some would say that Burlington Stores, Inc., headquartered in New Jersey, and a nationally recognized off-price retailer with fiscal 2017 revenue of $6.1 billion, is in an industry that hasn't been as impacted by online retailers and the Amazon impact like so many other sectors. But that doesn't make it immune to the pressures, stress, or issues of operating during this transitional age in retail.

With 651 stores, and opening a net 43 more this year, and with total sales up 11.3% for the first six months of 2018, and fiscal '17 comp's up 3.4%, they are standing out from the rest. However, along with this strong performance comes the traditional financial and performance expectations of the company, the departmental teams, and the individual executives.

Couple that with the evolving digital consumer expectations and you have virtually the same environment that all retailers are subservient too and the expected change that comes with it. Which translates into the financial pressures and limitations that every department is held accountable to and must operate within.

With that said, their Asset Protection effort and team deserves to be recognized and called out as one of the leading growth and development success stories over the last eight years and doing this at a time when every organization, regardless of your sector, is micro-managing every dollar.

In 2010, Jim Connolly joined the organization as the senior vice president of Asset Protection and basically gave birth to a program and took the team from a non-aligned, limited focus, under-staffed team to a fully aligned, multi-focused and integrated, operational support team of approximately 65 field executives and 18 corporate support and leadership members.

And the building effort continues with the addition of eleven new District Loss Prevention Managers, aligned with their operations counterpart, they recently approved, some of which are listed below.

While some may discount the effort and envy being in their off-price sector, the effort by every team member has enabled Jim and his team to continue to grow and prove the value throughout the enterprise. Which is no small feat given today's digital black whole that's existent in every retailer and is sucking up every dollar.

One anomaly that's also contributed has been the level of available candidates on the market. Which Jim points out, recognizes, and views as Burlington's way of helping the community and helping these displaced executives in a shrinking market.

Over the last eight years the AP department at Burlington Stores has contributed significantly to the success of the organization and helped drive shrink results to historical levels. A huge accomplishment given today's environment and with its continued growth it'll continue to offer opportunities for the Loss Prevention community. Congratulations to the entire team. Job well done. Just some thoughts - Gus Downing


James Kennedy promoted to Territory Loss Prevention Director, West for Burlington Stores
Jim was most recently Regional Operations Manager in Sacramento CA. Prior to that position Jim was the Regional LP Manager in San Francisco and prior to joining Burlington, Jim held store and Loss Prevention management positions at Sears. Congratulations, Jim!

NEW Position

Maria Rodriguez
promoted to District LP Manager, Chicago IL for Burlington Stores


NEW Position

Janine Marin
named District LP Manager, Long Island/Metro NY for Burlington Stores
NEW Position

Tomas Negron Hernandez
promoted to District LP Manager, Orlando FL for Burlington Stores


NEW Position

Ki Johnson
named District LP Manager, Chicago IL for Burlington Stores
NEW Position

Robert Redman
named District LP Manager, Las Vegas NV for Burlington Stores

NEW Position

Justin Ponzini
named District LP Manger, E. Upstate NY for Burlington Stores




Rey Rodriguez named Director of Investigations & ORC for Belk
Previously, Rey was the Regional Director of Asset Protection for Macy's. He'd held a variety of asset protection and ORC positions for the retailer including District Director of AP LA Market, District Director of AP LA Central, Regional ORC Manager, and District Manager of Investigations. Congratulations Rey!

Jim Close named Director of Loss Prevention for DIGIOP
DIGIOP, a software development company specializing in video and data solutions for retail and hospitality loss prevention, has added Jim Close as DIGIOP's new Director of Loss Prevention.

Most recently Managing Partner of Risk Management Services Loss Prevention (RMSLP) in Chicago, Close has over 25 years of experience in all facets of Loss Prevention. As a recognized speaker and trainer in loss prevention techniques, Close conducts training seminars throughout the United States. Read more here Congratulations, Jim!

Frank Sorgie Jr. named Senior Loss Prevention Manager - Regions 1 and 2 for Academy Sports & Outdoors
Frank was previously the Manager of Asset Protection Solutions, Field Operations & Execution for Walgreens for over three years before he took this new role. He's held a variety of loss prevention and asset protection positions including LP Supervisor for Walgreens, Area LP Manager for Lowe's, LP Manager for Sports Authority, and District LP Manager, Regional LP Manager - Health & Wellness LP and National Manager Healthcare Investigations AP Solutions for Walgreens. Congratulations, Frank!

Timothy Kidd named Senior Manager, Corporate Security for Pacific Gas and Electric Company
Tim was previously the Manager, Communications Security for over a year for the utilities company before taking this new role. He's held other senior loss prevention positions for Ross Stores throughout his 21 years working there, including Senior Director, LP Operations, Director of LP Operations & Initiatives, Director of LP Operations, Senior Manager LP Operations, Corporate LP Manager and Corporate & Distribution Center LP Manager and District LP Manager. Congratulations Tim!

Steven Nibbelink, industry veteran, named Business Development Manager for Vector Security Networks
Vector Security Networks hired industry veteran Steven Nibbelink, CHPA, CA-AM, to lead the healthcare strategy and go-to-market initiatives. Steven brings over 20 years of experience to the company and currently serves on the Board of Directors of the International Association for Healthcare Security & Safety Foundation. He is a member of IAHSS and earned his Certified Healthcare Protection Administrator (CHPA) in 2009; and has been recognized for outstanding contributions in the field of healthcare security and safety with the IAHSS Elwood Near Presidential Award in 2011. Read more here. Congratulations, Steven!

Submit Your New Corporate Hires/Promotions or New Position

ADT Announces Senior Leadership Succession Plan: Whall to Retire, DeVries to Become CEO
ADT Inc., the leading provider of monitored security and interactive home and business automation solutions in the United States and Canada, today announced that Jim DeVries, currently president of ADT, will be promoted to chief executive officer to succeed Tim Whall, who will be retiring on November 30, 2018. DeVries will be appointed to the company's board of directors following the transition; while Whall will remain on the board and serve as an advisor to the company.

SDM ranked Boca Raton, Fla.-based ADT as the No. 1 security provider on its 2018 SDM 100 Report (https://www.sdmmag.com/2018-SDM-100-Rankings#top), with an estimated $335.5 million in recurring monthly revenue and 7.2 million subscribers. sdmmag.com

StopLift Detects & Confirms 3 MILLION Incidents of Unscanned Items at Checkouts Worldwide

StopLift Checkout Vision Systems has now detected and confirmed 3 million incidents of scan-avoidance at both manned and self-checkouts at retailers in the U.S. and around the world.

StopLift's Artificial Intelligence (AI) video analytics software automatically analyzes security video to detect theft and improve operational efficiency at manned and self-service checkouts.

Read more in today's Vendor Spotlight below.

Vector Security® Networks enters Healthcare vertical with new hire and focused strategy
Industry veteran Steven Nibbelink joins the company as Business Development Manager

Vector Security® Networks, the single source provider of managed network services and physical security solutions to multi-site businesses across North America, officially expands their healthcare market presence with a focused strategy initially targeting urgent care facilities, retail clinics, and the services segment including dialysis centers and testing laboratories.

Vector Security Networks has a complete suite of offerings that integrate together to meet the needs of patient-centric professionals.

"Our goal is to connect patient-centric professionals to our secure and managed healthcare solutions," said Michael Grady, Executive Vice President, Vector Security Networks. "We intend to simplify experiences through single-sourced customized support, and collaboration with security, safety and IT to ensure a seamless deployment across multi-site enterprises. We understand how important trust is to this market and we are committed to delivering superior customer service." vectorsecurity.com

The Most Feared Executive & Unconstrained Business
Bezos Unbound: Exclusive Interview With
The Amazon Founder What He Plans To Conquer Next

Bezos talks about Amazon like it's a giddy startup that just closed its Series A. "For all practical purposes, the market size is unconstrained," says Bezos.

His growth rationale comes from a "super-lucky" confluence: The retail market, Amazon's original quarry, is "many trillions," as is, he says, the cloud market that Amazon Web Services (AWS) pioneered. "There are different businesses where the market is limited," adds the man whose company should hit $210 billion in revenue this year. "But we just don't have that issue."

If Jeff Bezos is already the world's most feared businessperson, the prospect of him "unconstrained" should sober every corporate leader. Yes, he's ruthless and a master of the long game, but Bezos' greatest strength, borne out over the past few years, has been his ability to shape-shift Amazon into adjacent businesses-some of which were adjacent only in retrospect-on a massive scale. It's quantifiable: Forbes has been ranking innovative companies for eight years, and we recently worked with a trio of management professors to try to determine the country's most innovative business leaders. The four-prong methodology-incorporating public reputation and influence, value creation and the premium that investors assign to the chief executive-places Bezos squarely at the top. forbes.com

Bay Area Police Officers president has an idea for stopping Apple Store thefts
The six different Bay Area Apple Stores targeted in the past several weeks have one thing in common, besides the iPhones, iPads and Macs: They don't have uniformed police officers on site.

Speaking about the crime spree, San Francisco Police Officers Association President Tony Montoya noted that neither the Marina or Union Square Apple Stores in San Francisco have so far been targeted by thieves. His explanation? Because both have uniformed officers stationed there. "I think it's just an overall deterrent when they are casing these locations on whether or not they're going to go in and steal these products," said Montoya.

One thing's for sure: the current strategy of using special versions of its software that stops working if a demo device is stolen does not appear to be working.

The latest Apple Store robbery took place over the weekend, when thieves burgled an Apple Store in Burlingame on Sunday morning. cultofmac.com

What the CFOs Are Reading
Top Talent: Here's What It Takes to Land It

Millennials have been crystal clear that if their work isn't engaging and meaningful, they'll nose around for other opportunities pretty quickly.

As the most recent second-quarter survey from Deloitte states: "When it comes to internal risks, talent concerns again top CFOs' list. With CFOs cited growing struggles to execute on initiatives supporting their growth strategies, their focus on talent acquisition, quality, and retention further intensified."
In other words, talent recruitment and retention is an even bigger problem than it was in years past. This is not completely surprising.

The alternate reality is this: A finance organization that has invested in advanced automation technology puts itself in an optimal position to recruit and retain top-notch finance and accounting professionals.

For one thing, the tools eliminate most of the monotonous tasks that previously consumed people's energy and subdued their intellectual curiosity. Moreover, the need for educated professionals to clean up messes produced by version control issues is mitigated, making their work lives less stressful. Better still, the company can finally trust the numbers again.

Automation also can be a key factor in boosting team morale and encouraging greater innovation and collaboration. cfo.com

SEC Charges Former Constant Contact Sr. Executives With Inflating Operating Metrics
The Securities and Exchange Commission announced they settled charges with two former top officers of Endurance International Group Holdings Inc., owner of Constant Contact, for overstating the company's subscriber base, and charged a former executive of Constant Contact Inc. for making similar misrepresentations. 

The SEC's orders find that Endurance's former chief executive Hari Ravichandran and former chief financial officer Waruna Ellawala knowingly provided inflated subscriber figures for the Massachusetts-based online marketing company. The SEC also filed a complaint in U.S. District Court in Massachusetts alleging that former Constant Contact CFO Harpreet Grewal hid its slowing customer growth from investors and inflated its publicly reported subscriber numbers. Constant Contact became a subsidiary of Endurance after it was acquired by it in 2016.

The SEC filed a settled enforcement action in June against Endurance and Constant Contact in which Endurance agreed to pay an $8 million penalty. In the latest action, Ravichandran and Ellawala agreed to settle the charges without admitting or denying them and pay $1.38 million and $34,000 respectively in disgorgement, interest, and penalties. They also agreed to cease and desist from further violations of various antifraud, reporting, books and records, and internal controls provisions of the federal securities laws.  sec.gov

Fishkill, NY: Gap: 2 years after devastating fire, mystery remains
Rumors ran rampant in the opening days of September two years ago. A fire at the Gap Inc. distribution center in Fishkill, which began on Aug. 29, 2016, grew into one of the largest blazes in Dutchess County's history. A 1.3 million-square-foot building was reduced to rubble, and another building sustained smoke damage, as more than 100 firefighters worked to quell the flames. While speculation of impending arrests immediately followed, two years later, no one has been charged and questions remain about how the fire began and spread to such devastating results. The investigation is continuing and, in the last year, investigators are using experiments to recreate a similar fire within a controlled area. It's not unusual, police say, for an investigation of this scope to last years. The $25,000 reward offered for information leading to a conviction in the blaze had gone unclaimed. poughkeepsiejournal.com

September is National Preparedness Month:
Keep Workers Safe from Natural Disasters
Hurricane season peaks in September, and wildfires are still burning throughout the Pacific Northwest and from California to Colorado. OSHA urges employers to be prepared to keep their workers safe during extreme weather events. The agency's Emergency Preparedness and Response webpage provides information on protecting workers before and after hurricanes, wildfires, tornadoes, floods, and other natural disasters strike.

Emergencies can create a variety of hazards for workers in the impacted area. Preparing before an emergency incident plays a vital role in ensuring that employers and workers have the necessary equipment, know where to go, and know how to keep themselves safe when an emergency occurs. These Emergency Preparedness and Response pages provide information on how to prepare and train for emergencies and the hazards to be aware of when an emergency occurs. The pages provide information for employers and workers across industries, and for workers who will be responding to the emergency. See more here osha.gov

They're Coming: Amazon adds 3rd Amazon Go store in Seattle

Target Doubling Toy Offerings

Michael's to hire 15,000 for holidays

All the News - One Place - One Source - One Time
The D&D Daily respects your time & doesn't filter retail's reality



StopLift Detects & Confirms 3 MILLION Incidents
of Unscanned Items at Checkouts Worldwide

StopLift Checkout Vision Systems has now detected and confirmed 3 million incidents of scan-avoidance at both manned and self-checkouts at retailers in the U.S. and around the world.

StopLift's Artificial Intelligence (AI) video analytics software automatically analyzes security video to detect theft and improve operational efficiency at manned and self-service checkouts.

StopLift's Scan-It-All can determine what occurs during each transaction at the retail or supermarket checkout to immediately distinguish between legitimate and fraudulent behavior. As soon as a scan avoidance incident occurs, StopLift, which constantly monitors 100% of the security video, flags the transaction as suspicious. It quickly reports the incident, identifying the cashier or customer and the date and time of the theft.

This includes incidents which may be due to mistakes by the cashier or customer at self-checkout as well as items left in the shopping cart. It also includes "sweethearting", when cashiers pretend to scan merchandise but deliberately bypass the scanner, thus not charging the customer for the merchandise. The customer is often a friend, family member or fellow employee working in tandem with the cashier. Many scan avoidance incidents are also caused by customers using self-checkout.

See real scan avoidance incidents - and a realtime incident counter showing more than 3 million detected incidents at www.StopLift.com.

StopLift's new Self-Checkout Accelerator is enabling retail chains to receive realtime reporting on self-checkout theft, alerting attendants via video sent directly to a wrist-based mobile device. The Self-Checkout Accelerator reduces by 90% the self-checkout's annoying transaction interventions, thereby significantly improving customer experience at the self-checkout.

"Retailers always suspected that self-checkouts would be highly prone to scan-avoidance, and our technology has certainly found this to be the case," Kundu said. "Furthermore, using the incidents detected from their own stores, retailers are now able to train staff on the signals indicating when customers are either having problems using the self-checkout or are exhibiting suspicious behavior."

Dishonest associates are identified on the basis of video evidence the first time they conduct a fraudulent transaction, rather than months or even years down the road, significantly reducing inventory shrinkage, deterring future theft, and boosting profitability. Likewise, dishonest customers are identified at the self-checkout.


Any 'Grey Hats' In Your Group?
Are Cybersecurity Professionals Turning to Cybercrime?

Almost one in 10 U.S. security professionals admits to having considered participating in Black Hat - or cybercriminal - activity, according to the report White Hat, Black Hat and the Emergence of the Grey Hat: The True Costs of Cybercrime, conducted by Osterman Research and sponsored by Malwarebytes.

Participating both as a cybersecurity professional and as a cybercriminal would make them "Grey Hats," and on average, survey participants believe that 4.6 percent of their colleagues are Grey Hats. Forty-six percent think it's easy to get into cybercrime without getting caught, although most believe there's more money to be made in fighting cybercrime than being a cybercriminal. The study found that more than half of all U.S. security professionals know or have known someone who has participated in Black Hat activity. Among cybersecurity professionals polled globally, that rate is 41 percent. Furthermore, 22 percent have been approached about participating in cybercrime, and 12 percent have seriously considered it.

Money is one of the main reasons cybersecurity professionals believe people turn to cybercrime, though, with 62.5 percent saying Black Hats can earn more money than security professionals. On the high end, cybercriminals can earn in excess of $166,000 per month, and on the low end of the earnings scale, cybercrime can net the criminal more than $3,500 per month - more than some entry-level security professionals make. For comparison, The True Costs of Cybercrime study found that the global average salary for an entry-level cybersecurity professional is $60,662, and the top salary is $130,520. securitymagazine.com

CVS is edging towards an Apple-style cashierless checkout
Pharmacy retailer CVS wants to cut time in the customer checkout process by making it easier for customers to scan and pay for items themselves and by building technology to let people check out customers while they roam the aisles.

The company said on Tuesday it's working with Toshiba to make this happen through a platform called TCx Elevate, which lets it bring together a series of legacy tech systems into one platform, and through it, gather data to learn more about customers. CVS and Toshiba did not respond to requests for comment, but industry observers say it's a move to keep pace with industry giants like Starbucks, Amazon and Walmart.

Like CVS, industry players that are testing tools to give customers the ability to scan items anywhere in stores include Walmart, Kroger and Tesco.

An Apple Store-style mobile point-of-sale capability, which retailers like the Gap are also testing, offers more promise. Walmart, which has been experimenting with mobile point of sale through a tool called "Checkout with Me" at 350 of its stores, recently told Digiday early results were encouraging. If CVS can reduce time and increase the number of transactions, it has a good chance of achieving success, said True. digiday.com

Physical Security is Cyber Security
Cyber-Securing Video Cameras

Passwords, encryption and networking techniques all help to safeguard your video surveillance feeds.

"Historically, camera systems have been fairly isolated on the network, and so people have not lumped them into the cyber realm." "Now these devices are connected to the same network as mission-critical servers and applications."

What are the most likely cyber gaps in video systems, and what are the most significant remediations?

Video surveillance security starts with passwords. Like many IoT-type accessories, cameras can easily be password protected, but end users tend to overlook this basic safeguard. The simple fix: Implement a rigorous password regime straight out of the box.

Encryption of the video feed
between camera and the storage site is an equally important first step that often gets overlooked. "Most of these systems don't activate encryption by default, and a lot of times people will just turn it on to see that it is working. They want to avoid any possible compatibility issues or performance issues at first, so they ignore encryption and then they forget about doing it," Chesla says. It takes but a moment to put this basic safeguard into play.

Along these same lines, basics of cyber governance indicated that video systems should be scanned regularly for vulnerabilities and that patches should be applied in a timely way as dictated by manufacturers and various standards bodies. This is Cyber 101, arguably, but it often gets overlooked in video systems, which may not always be perceived as being truly an "IT" asset.

Defensive techniques: One such method involves the deployment of decoys, data that resembles real production assets and can be used to misdirect attackers, fooling them into attacking what is essentially a bogus system.

Behind the scenes, IT security leaders also can pursue structural means to safeguard video. "When you deploy a video system on the network, you want to separate that network with a logical or physical segmentation of the video network from the other data," Chesla says.

It's worth noting, too, that video doesn't live strictly in the IT shop, and hence may not fall strictly under the embrace of cyber teams. This can further complicate an already sticky situation.

"Many security pros lack the knowledge, tools and time needed to adequately defend these assets," Galvin says. "This is even more challenging when there's little communication or collaboration between IT and physical security teams."

That being the case, a little cooperation can sometimes go a long way. "IT and physical security pros must work together to ensure that the entire video surveillance ecosystem - from the edge to data center servers - is protected," he says.

In fact, it can reasonably be argued that physical security is cybersecurity when it comes to video systems.

"The security situation around video can be worse than for other systems, because parts of the system - the cameras - are in public places outside the firewall." securitymagazine.com


Liquor thefts 'draining' police resources - 1,182 incidents reported in '18
Police calling on stores to implement better prevention measures

Winnipeg police are sounding the alarm on the number of thefts happening at liquor stores across the city. Since January, the police have received 1,182 reports of thefts at liquor marts across Winnipeg. Murray said the booze thefts are proving to be a drain on police resources.

"Every one of those thefts requires investigation, requires a detective to look into it. Often there's video surveillance associated with these files and they take a substantial amount of work," Murray said. "You often have multiple suspects. We see these crimes being committed by parties of individuals. Everyone of those suspects, we need to pursue as well."

"We'll work with the authority in charge of the liquor marts to try and reduce that number. To an extent, there has to be prevention on their end as well," he said. globalnews.ca

Alleged racial profiling results in calls to boycott Hudson's Bay in Lethbridge
Two groups of University of Lethbridge students say they were made to feel unwelcome during their back-to-school shopping trip on Thursday after they found themselves monitored by store staff and security.

The five shoppers, who are First Nations, were in the Hudson's Bay in the Lethbridge Centre Mall when an employee allegedly made an announcement calling for all security staff to report to the men's clothing department, the spot in the store where the groups happened to be at the time.

The would-be customers were allegedly surrounded by store security personnel and at least eight clerks who monitored their every move.

Nadine Eagle Child, a learning facilitator for the First Nations transition program at the University of Lethbridge, is also calling for a boycott of the store following the incident that she describes as upsetting, especially for the students. ctvnews.com

Ontario still has not pursued punishment against Costco after its pharmacy directors admitted to illegal payment scheme
A complaint had been filed alleging the retail chain pressured a generic drug company to pay illegal kickbacks in exchange for getting its prescription products stocked on Costco pharmacy shelves. The alleged demand had been captured in a secretly recorded phone conversation.

Costco, in its response to the complaint, has said the contentious payments from Ranbaxy were for "advertising fees" and were not connected to its decision to buy specific medications from the drug company. In Ontario, it's illegal for pharmacies to receive any direct or indirect rebate from a drug company.

But outside the province, generic drugmakers routinely pay pharmacies a percentage of the cost of their drugs to induce them to stock their products. These rebates are sometimes upwards of 80 per cent. For Costco in Canada, these payments amount to millions of dollars a year. thestar.com

Lottery scam forced change in retail security procedures
Father, son, daughter sent to prison for $12.5M lotto scandal

A father and his son and his daughter were sentenced to prison terms for their roles in an outrageous insider lottery scandal that forced OLG to tighten their security procedures with retailers. Kenneth Chung, 35, who operated Variety Plus in Burlington, and his father Jun-Chul Chung, 68, who worked there part-time, were found guilty in April of stealing lottery tickets during an eight-month period ending in February 2004. Gray sentenced the patriarch of the family to seven years in prison, his 36-year-old daughter to four years and his son to 10 months as the judge found he didn't play a role in the winning ticket scam.

The Chung case was highlighted as the most shocking example of what a scathing 2007 Ombudsman report called OLG's "too cozy" relationship with its retailers that saw it pay out $100 million to "lottery insiders" under suspicious circumstances. Following a public outcry, the OPP launched an investigation and the Chungs were arrested in 2010.  montrealgazette.com

Tim Hortons seizes ownership of 4 locations from franchisee who leaked sensitive corporate information
The parent company of Tim Hortons seized the restaurants of the head of an unsanctioned franchisee group after he allegedly leaked sensitive corporate news to the media. His restaurants under corporate management until the company selects a new franchisee to run them. financialpost.com

Canada Store Openings
Uniqlo to Almost Double its Store Count in Canada Over 8 Week Time Span

Baskin-Robbins Continues Aggressive Expansion In Ontario With Plans For 18 New Locations
Saks OFF 5TH Continues Expansion, Canada's Mondetta Brand Revived
Lee Valley Tools to Expand Into Quebec
Sleep Country Opens in CF Fairview Mall

DSW to Shutter Iconic Town Shoes Chain of Stores; 38 locations across Canada

No touching! Plus 5 other rules to expect inside Sask.'s legal pot shops

Tim Hortons franchisees say coffee pots are shattering, wounding employees

Almost 80% of Canadians buy or use digital products online; Spent CAB 8 billion from July '17 to June '18

Duty-free shopping limits on the line in NAFTA talks, but could be a win for consumers



(Update) Toronto police arrest man in Yorkdale mall shooting

Police search for group of males after 15 connected robberies in Halton,
Peel and Toronto

$50K in smoke shop vandalism caught on video: 'It was very scary'

Winnipeg, MB: Teen turns himself in after dozens of thefts and attacking off-duty RCMP officer with bottles

Suspect in fatal 2017 crash gets time served for jewelry heist and other crimes

St. Albert, AB: Three men steal dozens of necklaces from local store

Vancouver, BC: Video captures suspect in card skimming scam

Robberies & Burglaries

Cell Phone Store - Milton, ON - Armed Robbery
Gas Station - Toronto, ON - Robbery
Goldworks Sales and Service - Airdrie, AB - Armed Robbery
Paris Jewellers - Calgary, AB - Armed Robbery
Petro Canada - St. Catharines, ON - Armed Robbery
Smoke Shop - Edmonton, AB - Burglary/Vandalism
Ultramar - St. John's, NL - Armed Robbery



'Live in Dallas' - Introduction with Gus Downing

Gus Downing, Publisher & Editor of the D&D Daily, introduces the Loss Prevention News Network's 10th LIVE Season - "Live in Dallas" at NRF Protect 2018. This only-one-of-its-kind Live LP Digital Conference brings you a host of LP/AP and Solution Provider Leaders discussing the hot topics, the ongoing issues and challenges, the programs, the latest technology, and the solutions these providers offer to the industry.

Stay tuned in the coming weeks as we re-broadcast our entire live shoot from start to finish.

MCs Joe LaRocca & Amber Bradley - Quick Take 1

MCs Joe LaRocca and Amber Bradley tell us what's in store for the day - from our upcoming agenda full of valuable LP insights and information to surprise guests, movie quotes, and lighting rounds. You never know what LPNN's dynamic duo will say or do! Tune in for their fun-filled, value-packed Quick Takes filmed LIVE between LPNN interviews at our "Live in Dallas" 2018 shoot.



Almost 8,000 ecommerce sites infested with MagentoCore Card Skimmer
A number of 7,339 ecommerce sites have been infested with the MagentoCore.net payment card skimmer in the last six months, making the malicious script one of the most successful credit-card threats out there.
The independent malware hunter Willem de Groot said he suspects the Magecart group to be behind it is the same outfit that pulled off the Ticketmaster heist earlier in 2018.

The infections are part of a single effort, all tied back to one well-resourced group with global reach. The campaign is global, de Groot said, and ongoing. According to de Groot's nightly scans, new stores are being hijacked at the alarming pace of 50 to 60 stores per day.

The Magecart actors are targeting online stores running WooCommerce from WordPress and Magento software, and "the attack vector is, in almost all recent cases, brute-forcing the administrator password." Attackers can also gain unauthorized access from a staff computer that's infected with malware, or by hijacking an authorized session using a vulnerability in the content management system (CMS). thepaypers.com

JD.com's CEO arrested in Minneapolis in sex‑case probe

VC money is pouring into e-commerce - but are women getting a fair share?

Amazon to Expand San Diego Tech Hub with 300 IT Jobs

Online sales driven by store associates now account for up to 9% of retailers' annual e-commerce revenues

Walmart Overhaul Of eCommerce System Results In More Out-Of-Stock Items

Amazon reaches a $1 trillion market value

Amazon Sets Its Sights on the $88 Billion Online Ad Market

Grocery App Usage to Grow Nearly 50% in 2018




Stevens Point, WI: Employee stole $30K from Feltz Lumber
A Wittenberg woman accused of stealing more than $30,000 from a Stevens Point lumber company faces more than 14 felony charges. Amy L.M. Stennett, 36, was working for Feltz Lumber in the office for almost two years when the company's owner contacted the Stevens Point Police Department about discrepancies in their checking account. The owner said his wife was looking at the company's checking account when she discovered four checks that weren't accounted for. When the company got copies of the checks, they discovered the checks were written to Stennett for amounts ranging from $700 to more than $3,000. When detectives confronted Stennett with the checks, she said things were tight and she was stupid, according to records. stevenspointjournal.com

Martin County, IN: Martin County Sheriff's Department and Kroger LP team up to break Western Union Scam
Martin County authorities, in connection with Kroger's Loss Prevention representatives, have arrested two people on fraud and theft charges. Officials report that last week investigators discovered that two employees at the JayC store in Shoals had stolen more than $4,000 by making fraudulent Western Union transactions at the store and keeping the money. Authorities said they transactions took place July 23 and August 26. The Martin County Sheriff's Department arrested Melissa Gibson, on a charge of theft and Patty Tolbert, 44, on a charge of theft. washtimesherald.com

Fayetteville, NC: Tips flood in after thefts at Cross Creek Mall
Fayetteville Police thanked the public Tuesday for tips that will lead to the arrest of suspects in a theft from Cross Creek Mall. After police published to Facebook surveillance video of women carrying bags of merchandise out of the mall, the tips came flooding in. Within hours, police followed up with a social media post that said, in part, "We don't need any additional information at this point. ... Thanks to all who called and submitted mobile tips!" Investigators believe the suspects are responsible for stealing thousands of dollars worth of merchandise. wral.com

Frazer, PA: Two people accused of stealing about $2,700 in goods from Pittsburgh Mills mall

UK: Exeter, England: Lovesick Distribution Center supervisor stole $96,000 worth of clothes from Go Outdoors to impress girls

Greenwich, CT: Four Shoplifters hit Brooks Brothers, Hermes and Saks Fifth Avenue in brazen
Grab & Run

Montgomery, IL: Menard's Shoplifter arrested for Felony Theft; repeat offender

Brookfield, WI: Man steals $600-$700 worth of alcohol from Metro Market

Submit your ORC Association News

Visit the ORC Resource Center


Shootings & Deaths

Martell, CA: Highway Patrol Officer Kills Wife, Himself after shooting out Nutrition Store Window
Authorities in Northern California say an off-duty highway patrol officer fatally shot his wife before turning the gun on himself. The Amador County Sheriff's Office said Tuesday deputies responded to a 911 call Monday night from a man who said he was locked inside his store along with a woman and that her husband was banging on the door. The office says that deputies arrived at the store in Martell as shots were being fired. They later found 45-year-old Brad Wheat, a California Highway Patrol officer, and his wife, 42-year-old Mary Wheat, dead in the parking lot. It says the man who called authorities was shot on the shoulder during a struggle inside the store involving all three. The man was airlifted to a hospital where he is being treated. Wheat was trying to get inside Get Ripped Nutrition, and when he couldn't, he shot the window out. Detectives say they're still looking for a motive. cbslocal.com

Aurora, CO: 1 victim still hospitalized after fatal 7-Eleven shooting
Aurora police revealed Tuesday that four people were shot, including one who died, during a shooting at a 7-Eleven convenience store over the weekend. At 1:38 p.m. Sunday, police responded to a multiple shooting call at 13690 E. Alameda Ave. Police have not yet released the number of people who were shot or described what triggered the shooting. denverpost.com

Taylor, MI: Bullets repeatedly left outside jewelry store; owner feels threatened

Robberies, Incidents & Thefts

15 Violent Jewelry Robbers Have Been Arrested
11 Robberies and Attempted Robberies Targeting Traveling Jewelry Salesmen in 5 States

After 13-Year Chase, F.B.I. Nabs Pair of Dorothy's Ruby Slippers; stolen from the Judy Garland Museum in 2005 and were recently recovered in Minneapolis

Aurora, CO: Armed Robber of an E- Cig store drops his fake gun and pants

San Fernando Valley, CA: Suspect Sought in String of Subway, Liquor Store Robberies

Fenton, MO: 20 Firearms stolen in early morning Smash & Grab Burglary of Sporting Goods store

Radcliffe Jewelers in Reisterstown, MD reported a Robbery on 9/4, no injuries, value undetermined

Sentencings, Indictments & Charges

Sycamore, IL: &-Eleven Armed Robber sentenced to 30 years; clerk shot and wounded

Sioux City, IA: Man sentenced to 25 years for January Kum & Go Armed Robbery

Earl Township, PA: Former C- Store Employee sentenced to 2 to 5 years for Armed Robbery

Oakland, CA: Man Sentenced To Fifteen Years In Prison For His Role In Robbery Crew

Orlando, FL: Two Men Sentenced To 12 Years in Federal Prison For Walgreens Robbery

Tampa, FL: Man Sentenced To Nine Years For Credit Card Fraud And Identity Theft In Gas Pump Skimmer Case


Beauty Supply - Baton Rouge, LA - Armed Robbery
C-Store - Lancaster County, PA - Burglary
C-Store - Georgetown, DE - Burglary
C-Store - Clarksville, MN - Robbery
C- Store - Robeson County, NC - Armed Robbery
CVS - Northville Township, MI - Armed Robbery
CVS - Washington DC - Armed Robbery
Dollar Tree - Columbia, SC - Armed Robbery
E-Cig - Aurora, CO - Armed Robbery
Furniture Store - Portland, OR - Burglary
Grocery - Brigantine, NJ - Burglary
Gun Store - Campbell County, VA - Burglary ( 4th in 4 months)
Gun Store - Fenton, MO - Burglary
Jewelry Store - Reisterstown, MD - Robbery
Liquor Store - Sherman Oaks, CA - Armed Robbery
Sports Store - Pittsburgh, PA - Burglary
Subway - Hollywood, CA - Armed Robbery
Subway - West Hollywood, CA - Armed Robbery
Walgreens - Iowa City, IA - Robbery
7-Eleven - Skokie, IL - Armed Robbery


Daily Totals:
13 robberies
7 burglaries
0 shootings
0 killings




None to report.

Submit Your New Hires/Promotions or New Position




Featured Job Spotlights


Director Loss Prevention
Irvine, CA

The Director of Loss Prevention at Tillys builds and implements policies, programs, and procedures that control risk, reduce shrink and protect the employees and assets. The director is responsible for leading and developing LP team members in the corporate, retail, and distribution centers...

Vice President, Asset Protection
Columbus, OH

Oversees and directs all Asset Protection related functions for a Corporate Office, multi-state distribution centers and large retail store network. Responsible for enterprise direction and strategy as it pertains to Asset Protection with a goal of minimizing shrink, reducing loss and maximizing security and associate safety...
Vice President, Loss Prevention
Houston, TX

This pyramid head position is responsible for developing and leading this company's shrinkage reduction efforts and integrating these efforts throughout the entire organization...

Vice President, Asset Protection
New York, NY

The Vice President (VP) of Asset Protection is responsible for developing, coordinating, and leading the execution of all asset protection and risk management programs. Included in these responsibilities is the leadership of investigations and fraud mitigation teams to improve bottom line results...

Asset Protection & Fraud Manager
Westchester, IL

We offer you the challenging opportunity of Asset Protection and Fraud Manager. This position will support Corporate and Field Asset Protection functions including protective systems, vendor management, Incident Call Center; commerce and point of sale fraud systems; as well as other investigative/ administrative duties as needed...

Project Coordinator (LP Technology)
Dublin, CA

Provides support for all types of LP technology installation projects, (e.g. new stores, upgrades, remodels, maintenance/repair, etc.). Serves as the point of contact on all projects as assigned, interfacing with vendors, field management, and various corporate teams...

Project Lead (LP Technology)
Dublin, CA

The Lead, Project Coordinator facilitates the development, implementation, and ongoing execution of multiple Loss Prevention technology projects, programs and systems. This is accomplished by leading projects from concept to completion, acting as a subject matter expert, and working effectively with internal partners (i.e. Store Operations, Store Planning, IT, HR, Logistics, Purchasing, etc.) and external resources (i.e. vendors, service providers, etc.) to drive results, and monitoring to ensure all projects meet scope, timeline, and budget needs...

Regional Asset Protection Manager
Harrisburg/State College, PA

The Regional Asset Protection Manager will lead their region in Shrink Reduction, Asset Protection and Safety efforts through an in-depth understanding of the overall business, effective partnerships and by directing the region with integrity and professionalism...

Loss Prevention Market Specialist
Jacksonville, FL

To monitor store locations to detect, investigate and resolve internal and external situations and circumstances that could lead to or result in losses to the company. All actions and conduct within the scope of the position must be performed according to performance standards set by Burke's policies, procedures and Code of Ethics...

Loss Prevention/Asset Protection Investigator
Boston, MA

Responsibilities will include but are not limited to:
● Protect the assets of the distribution center as well as the associates and visitors.
● Maintain surveillance of the property via CCTV and physical inspections including perimeter checks...

Asset Protection Analyst
Norcross, GA

AP Analyst based in Norcross, GA reporting to the Director of Asset Protection. This high-visibility role will be responsible for business-wide security administration, multiple fraud detection programs and functional communication...

Regional Loss Prevention Manager
Sacramento, CA
● Develops and implements shrink reduction strategies and action plans for their coverage region and for individual stores as needed
● Creates and conducts training sessions at the regional, district, and store level to educate and bring awareness to loss prevention and shrink related topics...

Regional Loss Prevention Manager
Atlanta, GA

● Develops and implements shrink reduction strategies and action plans for their coverage region and for individual stores as needed
● Creates and conducts training sessions at the regional, district, and store level to educate and bring awareness to loss prevention and shrink related topics...

Asset Protection District Manager
Chicago, IL

The Asset Protection District Manager will lead the District in shrink reduction and profit maximization efforts. The position will proactively seek to bring economic value to the company, promoting profitable sales and world class customer service while ensuring a safe place to work and shop...

Regional Loss Prevention Manager
Pacific Northwest
Job responsibilities include, but are not limited to the following:
● Conducts internal investigations related to theft, business abuse, and safety violations by conducting interviews, determining course of action, and writing reports.
● Formal interview training, i.e. Wicklander-Zulawski or Reid Techniques...

Featured Jobs

To apply to any of today's Featured Jobs, Click Here




Today's Daily Job Postings from all around the net - Appearing today only

To apply to today's Internet Jobs, Click Here

Sponsor Today's Internet Jobs 


Submit Your Group LP Selfie and Group Vendor Selfies Today!



Get the Most Out of Your Next Conference or Meeting

What to Wear, What to Do and How to Help Attendees Justify Coming


We Asked, You Answered: What's Your Staff Conference Attire?
It's the season of corporate meetings and conferences, but there's a lot of debate on what you should actually wear when you attend one of these events, especially if you're attending a company-wide meeting. Matching shirts? Logos or no logos? If you're having trouble figuring out what to wear, and use these tips to help you decide. Match the tone

How to Get the Most Out of Attending Conferences and Events
Fall is almost here, and with that brings conference season! If your team is attending a conference or meeting soon, in order to get the most out of the event, follow these strategies from other event organizers, speakers and attendees. Be a social butterfly

18 Helpful Tips for Getting the Most Out of an Industry Conference
If you're going to a company-wide or industry-wide conference or meeting, there are so many things to keep in mind while you're there, and before you even go. Here are eighteen very helpful tips to ensure you're all packed, get the most out of the event, and keep stress at bay while you're there. Split up for sessions or fly solo

Tips to Help Potential Attendees Justify Coming to Your Meeting
There are so many reasons attendees are skeptical about coming to a meeting or conference: cost is a big one, but so are making travel arrangements or even opportunity lost from being out of the office. Help market your event so people can justify coming with these tips. Give them the info




A career is like a horse race that starts fresh everyday, every week, every inventory period, every management change and every new employer. Quite frankly it never stops, and you don't want it to actually. Because if it does then you're not in the game, and being in the game is what it's all about. As in every race, some days you win, some days you show, some days you place and some days you just downright lose. The bottom line is learning how to lose with dignity and how to win with humility. But the most important thing is just staying in the game and keeping focused.

Just a Thought,
Gus Downing


We want to post your tips or advice... Click here


Not getting the Daily? Is it ending up in your spam folder?
Please make sure to add d-ddaily@downing-downing.com to your contact list, address book, trusted sender list, and/or company whitelist to ensure you receive our newsletter. 
Want to know how? Read Here

FEEDBACK    /    www.downing-downing.com    /    Advertise with The D&D Daily