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 10/8/18 LP, AP & IT Security's #1 News Source d-ddaily.net





How Reducing Theft Penalties Impacts Community Safety

Quick Take 8

ADT/Protection 1

Quick Take 7

Watch More Here



NCORCA Annual Symposium
Oct. 10

National Association of Bunco Investigators 2018 Conference
Oct. 17-18

Florida Law Enforcement Property Recovery Unit Annual Training Conference
Oct. 24-26

Q4 RAM LP Committee Meeting
Nov. 7th
BJ's Wholesale Inc Corp. Office - Westboro, MA

RLPSA Connect
Nov. 15

See More Events



'18 National Retail Security Survey

2017 NRSS Survey

2016 NRSS Survey

2015 NRSS Survey







Captis Intelligence specializes in developing highly sophisticated means of suspect identification. Their I-4 solution (Information, Intelligence, Investigation, and Identification) unifies situational awareness, geographic crime intelligence, social media investigation, criminal databases, access to solveacrime.com, and secured information exchange portals for national retailers, neighboring businesses and law enforcement.

Dan Santell, CEO, Captis Intelligence, tells us what makes the I-4 platform so unique, how it's reduced theft rates in stores by 50%, and how it helped police solve a high-profile murder/robbery case within 72 hours.

Tom Meehan & Steve Sell - CONTROLTEK - Quick Take 9

Steve Sell, VP of Global Sales & Marketing for CONTROLTEK, chats with Amber Bradley about some of the new solutions CONTROLTEK is rolling out this year, and then takes on the "Lightning Round", before Tom Meehan, Chief Strategy Officer & CISO - and famous author of the D&D Daily's "Tom's Tek Tip" column - crashes the party to share a little wisdom on business cards and LinkedIn.




Mike Case promoted to Senior Director of Loss Prevention for Art Van Furniture

Mike was previously the Director of Loss Prevention, and has been a part of the loss prevention team at Art Van Furniture for over thirteen years. Prior, Mike was a Reserve Deputy for the Macomb County Sheriff's Office, an Emergency Medical Technician for AMR Ambulance, Medstar Ambulance and a Regional LP and Operations Manager for Meijer. Congratulations Mike!

Submit Your New Corporate Hires/Promotions or New Position

Here We Go Again...
Fast-Moving Storm Intensifies Into Hurricane Targeting Northeast Gulf Coast
Is Everyone's Emergency Operations Centers Up and Running?

Michael has strengthened into a hurricane and is forecast to strike the northeast Florida coastline as a Category 3 with dangerous storm surge flooding, destructive winds and flooding rainfall.

Michael is currently centered about 50 miles south of the western tip of Cuba and is moving north. Outer rainbands from Michael are already soaking the Florida Keys, and rainfall totals of 2 to 4 inches are likely there through Tuesday.

Michael rapidly intensified from Sunday 11 a.m. EDT to Monday 11 a.m. EDT when its winds increased from 35 mph to 75 mph in that 24-hour period.

A hurricane watch is now posted for the northeast Gulf Coast from the Alabama/Florida border to Suwanee River, Florida. This includes Pensacola, Panama City and Tallahassee.

American Red Cross seeking assistance to support the survivors
of Hurricane Florence in the Wilmington NC region

I received a call from the American Red Cross and the DHS Commercial Facilities Sector Coordinating Council seeking assistance to support the survivors of Hurricane Florence in the Wilmington NC (New Hanover County NC) area. The Red Cross is in the process of continuing to shelter those families impacted by the storm and are looking for two available Building Locations that retailers may have available in the region.

One - suitable building; 6-7000 square feet, with water, power and preferably Air Conditioning - for housing displaced people that the Red Cross can efficiently turn into a shelter for a few weeks.

Secondly - they are looking for a warehouse type building approx. 15000 sq. to be used for approx. two months.

Any retailer who may have the capability to assist in this request are asked to contact the following Red Cross representatives in NC; Sue Yober 512-971-7946 or Scott Ghram at 646 210 9327. (Or Contact me and I will make the appropriate connection)

Thank you in advance for your consideration with this humanitarian request by our friends at American Red Cross and DHS.

Warm regards,
Bob Moraca, VP of Loss Prevention, National Retail Federation | 202.661.3057 | moracar@nrf.com


MeToo One Year Later: One-Third of Executives Have Changed Their Behaviors
New SHRM data show impact of sexual harassment on work, workers and the workplace with one-third of workers reporting their workplace still fosters sexual harassment

One year ago, the news of Harvey Weinstein broke and the #MeToo movement sparked a nationwide conversation. Since then one-third of executives have altered their actions to avoid behaviors that could be perceived as sexual harassment, according to new data from SHRM.

These changes in behavior have resulted as executives witness how sexual harassment affects staff and the company bottom line. They rate the biggest impacts as:

● Decreased morale (cited by 23 percent),
● Decreased engagement (23 percent),
● Decreased productivity (18 percent),
● Increased hostile work environment (15 percent),
● and Increased turnover (13 percent).

And while 72 percent of employees said they were satisfied with their company's efforts to stop sexual harassment in the workplace, more than one-third still believe their workplace fosters sexual harassment.

"The fact that some workplace cultures still foster sexual harassment says there is more work to be done," said Johnny C. Taylor, Jr., SHRM-SCP, president and CEO of SHRM. "We need a rules-plus approach - organizations need policies and training, but it is the education piece that creates culture change. When you have employees who know how to define, identify and report sexual harassment, everyone can work together to root out sexual harassment in the workplace.

"As a cultural change metric in such a short time, having a third of executives report changed behavior is significant," Taylor said. "Yet, we can't let the pendulum swing too far. Organizations must be careful not to create a culture of 'guilty until proven innocent' and we cannot tolerate other unintended consequences.

Additionally, executives surveyed believe that the most effective ways to influence workplace culture to stop sexual harassment and foster a safe environment are:

● Enhancing HR's ability to investigative allegations without retaliation (cited 45 percent),
● Conducting independent reviews of all workplace misconduct investigations (44 percent), and
● Increasing diversity in leadership roles (39 percent).

"At its core, an organization must have the right culture to self-police," Taylor continued. "We have a long road to go, but positive strides have been made."  businesswire.com

Addressing Workplace Harassment: A conversation starter

Biometrics Institute publishes questions for organizations to ask for responsible use
The Biometrics Institute has published a set of five questions for organizations to ask in order to ensure the responsible use of biometrics in a blog post by Chief Executive Isabelle Moeller.

The questions were supplied, at Moeller's request, by the Biometric Institute's Privacy and Policy Expert Group (PEG), which has been discussing the EU GDPR on an ongoing basis.

The questions include: Is the collection of biometric data proportional? Has informed consent for the collection of biometric data been received from the data subject? Has the biometric system and its owner been accredited? By whom? When? What data subject information is shared with the data subject (data portability) or others (data sharing)? and Can the data subject request that their biometric data be updated? Or erased?

The post provides details on what the questions mean and how to answer them. Moeller also refers readers to a recent blog post on privacy, and the Institute's privacy guidelines.

Other resources produced by the Biometrics Institute include its recently-published good-practice guide for enterprises. biometricupdate.com

Missing for Days - Europe's TOP Cop Arrested in China
China Accuses Interpol Chief of Bribery

Chinese authorities accused Meng Hongwei, a Chinese citizen, the head of Interpol, of bribery, days after his disappearance caused an international scandal. Interpol said he stepped down amid the accusations. Mr. Meng is also a vice minister of public security in China, and he has become the latest target of Beijing's anti-graft drive. Mr. Meng's wife appealed for his safety, saying her husband sent her a knife emoji prior to his disappearance, signaling the danger he faced.

The announcement that Mr. Meng was being detained was posted online by the Central Commission for Discipline Inspection, the party's watchdog against graft and political disloyalty, on Sunday night after Interpol was demanding a response. A few hours later Interpol received his resignation.

Mr. Meng's appointment in November 2016 as the president of Interpol, Europe's top cop, the first Chinese head of the global policing agency, was seen by many as a significant step in the Chinese global movement and will have a major negative impact. wsj.com nytimes.com

Retailer's Alert: Update To Friday's Post: Philly DA Not Prosecuting Shoplifting Cases
Newly Released Podcast From 'The Center for Investigative Reporting'
Philly DA Larry Krasner Drops 2,000 Cases in 2018 Over 2017
Cops Are Saying "All Hell Has Broken Out"

A former civil rights attorney Krasner, the new DA for Philly elected this past January, is opposed to "mass incarceration" and released an internal "the February memo" that got leaked. This podcast was just aired Saturday. Start at the 37 minute mark(2nd story). It is about the Philadelphia District Attorney, Larry Krasner, and his policy changes, specifically on marijuana, prostitution, and shoplifting... Commonly referred to as the "February memo".

Shoplifters should just get a ticket. Stop jailing people and get them help instead.

When being interviewed (49 minute 56 second mark) Larry Krasner stated "By declining the prosecution of dumb" - we can put more and better Police resources and prosecution resources into the prosecution of serious crimes that tear apart society- hyper violent crimes, sexual assault, you know- gun play among people involved in gangs and luring groups, we focus on that, and that's what we want to do".

However the numbers are starting to increase and according to a number of his colleagues in Philly. they're saying "the word has gotten out that there's a softer DA and all hell has broken out."

One retailer wanted to be interviewed by 'The Center" but was told not to by his corporate office.

Eight months into his term the Center interviewed Krasner and saw that Krasner's office is not prosecuting about 2,000 cases less than that of the previous DA in 2017 because of his new policy. Just telling police to let them go. revealnews.org

Special Note: Should retailers get involved and have their general counsel send letters or emails? Here's the address:

Main Office
Three South Penn Square
Corner of Juniper and South Penn Square
Philadelphia, PA 19107-3499

Email address: Justice@phila.gov

Picketing Targets Contractor Hiring at California Freight Sites

Truck drivers, Teamsters members say new state law provides warning to retailers over liability in classification of independent contractors.

Truck drivers and Teamsters union members picketed at freight-handling sites in Southern California on Monday, calling on companies to convert independent-contractor drivers to full-time employees.

The actions come just over a week after California Gov. Jerry Brown signed legislation that would make public the names of any freight-handling companies that violate state labor laws and fail to pay final judgments to their workers. Under the law set to take effect in January, shippers that hire companies on the list would be liable along with the employers for future labor-related fines.

"If you're a retailer and you use one of these companies that has wage-and-hour claims, you're going to be responsible for those claims if you hire them," said Fred Potter, director of the International Brotherhood of Teamsters' international port division. The Teamsters have led a yearslong effort to organize the roughly 25,000 truck drivers that haul goods to and from California's ports. wsj.com

Restaurant chain Pret a Manger says 2nd customer died from allergic reaction

A second customer of restaurant chain Pret a Manger died after eating a sandwich containing an allergen that was not noted on the label, the company has confirmed.

The British-based coffee-and-sandwich business, which also operates restaurants in six U.S. cities, has promised to improve its labeling following criticism at an inquest last month into the death of 15-year-old Natasha Ednan-Laperouse, who died in 2016 after eating a Pret baguette that contained traces of sesame. The company said an investigation was underway into a second case, in which a customer died in December after eating a supposedly dairy-free product that contained dairy protein. dispatch.com

Acumera Debuts New Security Features and More For C-Stores

Acumera Inc., a managed security services provider for c-store networks, is launching new security features, loyalty connection services, and a new partner program at the NACS Show 2018. cstoredecisions.com

Cartier Sues Saks Fifth Ave Over Flagship Renovation's Negative Impact
Cartier, Saks trade high-stakes lawsuits over NYC renovation

Cartier last week filed a complaint in the New York Supreme Court alleging that changes resulting from Saks Fifth Avenue's renovation of its New York City flagship entail a violation of their lease agreement because of debris and destruction during the process and because the luxury jeweler's products are no longer prominently displayed at the department store, according to court documents. The lawsuit seeks $40 million in damages. 

Saks answered the Oct. 3 lawsuit with one of its own two days later disputing several aspects of Cartier's allegations, including that it improperly moved Cartier's concession, and asking for $55 million. retaildive.com

New tech uses product 'fingerprints' to detect counterfeits
Entrupy Introduces Computer Vision-based Product Fingerprinting
Enabling Instant Verification of Physical Objects' Identities Throughout the Supply Chain

Debuting at Paris Retail Week, new solution is a powerful weapon against counterfeits and return fraud for manufacturers and retailers.

Entrupy, the hardware-enabled SaaS company known for its artificial intelligence-based product authentication technology, today debuted Entrupy Fingerprinting. The new solution, created to keep counterfeits from penetrating supply chains, gives manufacturers, retailers and other stakeholders the ability to verify the identity of a physical object at any point during its product life cycle. prweb.com

EEOC Sues Bath & Body Works, LLC For Disability Discrimination
Bath & Body Works Manager Humiliated Employee Who Requested Larger Screen

Refusing to consider a reasonable accommodation requested by an employee with a disability, and then constructively discharging her because of her disability, the U.S. Equal Employment Opportunity Commission (EEOC) charged.

Jennifer Tvinnereim had worked in the store for a year, and earned a promotion as a Sales Lead. In February 2015, Tvinnereim requested a larger monitor at the cash register to accommodate vision issues she had related to diabetes, but she was simply sent home and had her hours reduced. Bath & Body Works' corporate human resources department was contacted by Tvinnereim but did not try to provide the larger monitor. The store manager bought a cheap magnifying glass and humiliated Tvinnereim by presenting it to her in front of her co-workers.

Such alleged conduct violates the Americans with Disabilities Act (ADA), which requires the employer to investigate and discuss an employee's request for reasonable accommodations. "Instead, Ms. Tvinnereim was sent home, had her hours reduced and then was humiliated when told to hold a cheap magnifying glass in front of customers as she used the cash register monitor." Managers also should be trained to properly respond to accommodation requests. eeoc.gov

32% of Coworking Tenants Experienced Theft from Ex-Coworker
According to a survey of more than 1,000 U.S. office workers, traditional access control methods are costly and becoming more vulnerable by the minute.

The survey, commissioned by NexKey, found that nearly 60 percent of people surveyed would prefer to use their smartphones to access spaces over more traditional methods such as keys or cards.

Those traditional methods have been proved vulnerable in modern workplaces; 17 percent of respondents said an ex-coworker or employee has stolen from their workplace using their old key, and more than a quarter of respondents have had to replace their locks within the last year because an employee lost their key or failed to return it. Of respondents who had to replace their locks, 25 percent said they had to do so four to six times in the last year.

As workplaces shift towards more open, fluid, coworking atmospheres, access management must evolve, and quickly. Forty-four percent of coworking tenants use traditional keys to access their space, and this group is nearly four times as likely (32 percent compared to 8 percent) to experience theft from an ex-coworker or employee as non-coworking tenants.

Coworking spaces are extremely popular with millennials in particular (68 percent of coworking tenants are millennials), and two-thirds of coworking tenants in this age group are interested in unlocking doors with smartphones over traditional methods. securitymagazine.com

Jeff Bezos makes in a year, month, week, day, hour, minute, and second

Here's who is making moves in 2018 holiday hiring
Non-Sales Jobs in Retail Down 25% - Significantly

NRF President and CEO Matthew Shay said at an Oct. 3 press conference that the association estimated that retailers would hire 650,000 seasonal workers for the holidays in 2018, up more than 10% from last year's hiring.

In September, outplacement firm Challenger, Gray & Christmas noted that retailers and logistics companies were gearing up for a "huge shopping season," and predicted a strong economy would likely push up holiday hiring for the year.

But not all the data point to robust holiday job growth in retail. A report from Indeed Hiring Lab looked at seasonal retail job postings for the year and found they were down 21% compared to 2017, though they were trending above 2016 (by 5%) and 2015 (by 35%).  The Indeed report noted: "Two trends are emerging: (1) Seasonal sales job postings are only slightly below last year's level, while seasonal non-sales jobs are down significantly. (2) It's possible that more job openings are becoming permanent rather than seasonal."

Non-sales jobs here include workers in production, office and administrative support, transportation and logistics. Indeed found these postings were down 25% from last year. The report noted that hiring growth last year may have been an outlier. But the current trends could also be indicative of other shifts going on in the industry. retaildive.com

Retailers hiring for 2018 holiday season

Company name Planned seasonal jobs
Macy's 80,000
Target 120,000
Gap Inc. 65,000
Kohl's 90,000
Michaels 15,000
J.C. Penney 39,000

More than 60 major retailers to close on Thanksgiving - Could Reach 100
Stores closures will include: BJ's Wholesale, Costco, Crate & Barrel, Dillard's, H&M, Home Depot, Ikea, Marshalls, Nordstrom and Nordstrom Rack, Patagonia, PetSmart, REI, Sam's Club, Staples and TJ Maxx, among others. According to a report from deals site BestBlackFriday.com, which expects the list to reach more than 100 in coming weeks. retaildive.com

Loss Prevention Director Posted for Paris Baguette Bon Doux, Inc. - Moonachie, NJ
We are an international, franchise, fast casual bakery-café founded in 1988 specializing in French-inspired goods. With over 3,000 locations worldwide.

The Loss Prevention Director reports to VP Operations and is responsible for minimizing Loss and ensuring excellence in execution of all cash handling processes, by efficient use of people, processes and planning. The Loss Prevention Director must provide leadership and vision to the overall Field and Corporate teams in support of Paris Baguette's mission and values. parisbaguette.com

New Bon Ton Operator Plans 100 Stores

IBM Food Trust Expands Blockchain Network to Foster a Safer, More Transparent and Efficient Global Food System

Last week's #1 article --

These 60 stores will be closed on Thanksgiving
Weeks ahead of Halloween, the holiday shopping season may seem far off. But BestBlackFriday.com released its 2018 Thanksgiving Day store closings list Monday, a roll call of 60 retailers that won't open their brick-and-mortar stores Nov. 22.

Costco, Ikea, Sam's Club, Home Depot and Lowe's are among the big names on the popular holiday website's third annual Thanksgiving closures list. usatoday.com

All the News - One Place - One Source - One Time
The D&D Daily respects your time & doesn't filter retail's reality



Rethinking Security Surveillance with Intelligent Analytics

Rethink security surveillance with video and audio analytics
for real-time monitoring and greater customer insights.

Video surveillance has long been deployed for safety and security purposes, but until recent years most installations were analog-based. These systems were severely limited, often generating grainy, blurry video that could slow down response time to incidents and bog down investigations.

But that's the past. Today, the industry recognizes the value that IP solutions bring in terms of delivering high-quality video that can be useful for real-time monitoring and fast, efficient post-incident investigation. Advanced network cameras can offer excellent low-light performance, and they can be used to alert security personnel of potential problems, providing real-time situational awareness that can guide fast, effective and often proactive response.

One technology that has changed how IP video surveillance solutions are utilized is video analytics. This technology analyzes video captured by the camera for specific events that may indicate a potential security issue. These include cross line detection, object left behind detection, object counting and more. Advanced analytics add intelligence to cameras while opening up a number of potential security and business applications for video surveillance.

Going Beyond Security into Business Optimization

The benefits of video and audio analytics extend beyond security, allowing video to be used for wider purposes including business optimization. The additional intelligence that can be gleaned from existing cameras can contribute to improved operations and result in a greater return on investment.

The retail industry is a prime example of a market that has embraced "beyond security" applications. This should come as no surprise considering most retailers already have cameras installed at entrances, above cash registers and in other locations throughout their stores. More likely than not, these were installed for security purposes, such as monitoring people as they enter and exit, watching to detect theft and keeping a close eye on POS transactions. Advanced analytics, however, can turn surveillance video into cross-functional video that can be used for marketing, merchandising, customer service and other general business purposes. Integration with other systems further expands the use cases for video surveillance.

Read More Here


U.S. Government Sides With Apple & Amazon
Denying Bloomberg 'Spy Chip" Report

Homeland Security has said it has "no reason to doubt" statements by Apple, Amazon and Supermicro denying allegations made in a Bloomberg report published earlier this week.

It's the first statement so far from the U.S. government on the report, casting doubt on the findings. Homeland Security's statement echos near-identical comments from the U.K.'s National Cyber Security Center.

Bloomberg said, citing more than a dozen sources, that China installed tiny chips on motherboards built by Supermicro, which companies across the U.S. tech industry - including Amazon and Apple - have used to power servers in their datacenters. The chip can reportedly compromise data on the server, allowing China to spy on some of the world's most wealthy and powerful companies.

Apple, Amazon and Supermicro later published statements on their websites. Bloomberg said it's sticking by its story. And yet, this latest twist isn't likely to leave anyone less confused, days after the story was first published.

It's rare for the government to issue a statement on an apparent threat which, according to Bloomberg, is a classified matter that's been under federal investigation for three years.

The reality is that days after this story broke, it seems many of the smartest, technically minded, rational cybersecurity experts still don't know who to believe - Bloomberg, or everyone else.

And until someone gets their hands on these apparent chips, don't expect that to change any time soon. techcrunch.com

"Personal Data"
"The New Oil of the Internet & Currency of the Data World"
GDPR requires unprecedented view of data flows

Why is it important to know where data flows, with whom it's shared and where it lives at rest, and what is the best way of achieving this?

It would be unacceptable for a company not to know where its physical assets were stored, how they got there and who had access to them. So why should it be acceptable for companies to have no visibility over where their data assets live and who can access them?

With the General Data Protection Regulation (GDPR) now in play, there is growing recognition that companies must have better oversight and control over their data. This requires the ability not only to secure data and prevent mishandling and misuse, but also to ensure it is only used or processed according to the permissions granted by the law. Achieving such control requires an unprecedented and granular level of understanding of how data flows through organisational processes across the entire business ecosystem.

Under GDPR, this means companies must be able to anticipate where personal data may end up, and how it may be compromised. This contrasts with the previous trend of collecting data en masse in the hope that it held some enigmatic value waiting to be unlocked. computerweekly.com

Stop Social Engineering at Your Co.
Social Engineering Tester Releases 3 Yrs of Data
"Successful Scammers Call After Lunch"

Analysis of 20,000 voice phishing, or vishing, calls reveals patterns in how social engineers operate and how targets respond.

Voice phishing scams are most successful in the afternoon and least effective on Mondays, according to an analysis of thousands of these "vishing" calls over a three-year time frame.

Chris Hadnagy, founder and CEO of Social-Engineer, and Cat Murdock, a social engineer and pen tester at the company, had the idea to record vishing calls back in 2015. More than 20,000 calls later, they decided to compile the data they collected into a single report. Today, the duo took the stage today at DerbyCon to present their findings.

Of the 20,144 total calls made, 5,690 were completed, meaning the social engineer spoke with someone on the other end of the line. Of the completed calls, agents had a total of 3,017 compromises, a success ratio of 53%. Less than half (45.3%) of the calls resulted in a "shutdown," meaning they weren't able to get the minimum amount of data from their target.

Their calls dug up a total of 8,685 "flags," or pieces of information they had to obtain from their targets. This ranged from Social Security numbers, which they were able to learn 15.6% of the time, to information on internal projects (9.48%), to answers to security questions (1.1%).

Mondays Are The Worst/Fridays Are The Best
An obvious statement, to be fair, but one that very much applies to vishing calls. Monday is the day you're most likely to get someone on the phone - but the least likely to compromise them.

"Monday is a really interesting outlier," Murdock said. The first day of the workweek has a compromise ratio of 29%, which is very low compared with Tuesday (62%), Wednesday (63%), Thursday (58%), and Friday (65%). People are most likely to answer the phone on Monday, which is also the day with the lowest voicemail ratio (60%) and shutdown ratio (70%).

"Monday, I just got back from the weekend, I'm refreshed, I'm ready to rock and roll," he said. "By the time Friday hits, I've been battered like an egg in a pan, and now I just wanna give up and go back to the weekend." What's more, he continued, people are more likely to take Fridays off for long weekends. Few folks take vacation on Mondays, so most people are in the office.

Drilling down into specific times of day, vishing calls are more successful the later it gets. Afternoon seems to be the best time, Murdock said, citing the 65% average compromise ratio.

When people arrive to their desks in the morning, the rate of compromise is lower. They're alert, they're focused, and they're less likely to share sensitive information. Later in the day, the compromise ratio increases, hitting its peak just as employees are getting ready to leave.

"Highest is at 5 p.m.," Murdock told Dark Reading. "People who are potentially working a little bit late and they're really ready [to leave, they'll] tell you what you need to get you off the phone."

Is That Call Really From HR?
The analysis also touched on the pretext, or the social engineer's strategy, for convincing their targets they were legitimate. More than three-quarters (76%) of agents pretended to work with facilities, 74% said they were calling as part of their work with a training department, 72% claimed to have lost the organization's address, and 63% pretended to be calling HR.

Impersonation, a tactic in which social engineers research a specific person and pretend to be that person to elicit information, is the most difficult technique to pull off, Murdock noted.

Hadnagy and Murdock divide the most common pretexts into two themes. One is HR, which encompasses vishing calls related to healthcare, databases, financial questions, open enrollment, portals, training, and wellness. The second was IT, where pretexts relate to audits, badges, databases, security, updates, and VoIP.

Yes, both categories include database-related questions. However, HR-related database calls had a higher compromise ratio (28%) than IT (21% compromise). Open enrollment vishing calls were the most effective, with a 100% compromise ratio. If you're looking to capture key data from HR, a well-timed open enrollment angle could be effective.

Women Are Winning
"Women just do better at social engineering," says Hadnagy, citing the data showing how female social engineers typically outperform males regardless of the target's gender.

This finding applies across all pretexts the team studied, meaning women were more successful in obtaining key information, whether they pretended to be an employee of the target company, a reporter, a facilities worker, IT personnel, or a training manager. The only area in which men were more effective than women was in calling with questions related to a conference. darkreading.com

RFID Needs to Be Part of the Building
Throughout the past five or six years, RFID solution providers have tremendously improved their tags, readers and software. We used to hear about problems reading tags, but that is almost never an issue anymore. We used to hear about the challenges of tagging certain products, such as drill pipes, but now there are tags that work on almost any object.

We've also seen some amazing deployments. Organizations as diverse as Lululemon, BAE Systems, and Florida Fire and Rescue are using RFID to improve their operations, and we're seeing the technology being adopted around the world (see RFID Brings Lululemon's Inventory Accuracy to 98 Percent, Equipment Value Stream Management and RFID at BAE Systems and Florida Fire and Rescue Supplier Extends Visibility via RFID).

However, one area in which there has been very little progress is in RFID becoming part of an organization's infrastructure. Only on rare occasions is the technology deployed as part of a building's physical infrastructure-and that's a shame. RFID should become part of a building, just like running water, lights and heat. This would make it less costly to deploy (retrofitting involves running wires, electricity cables and sometimes conduits), less visible to those using the building, and less likely to be damaged as things move around and more.

Some companies looking at and experimenting with unmanned stores are considering RFID. Amazon has used cameras and weight sensors at its Amazon Go store (see Amazon Aims to Revolutionize Brick-and-Mortar Shopping), while at least one company in Asia is using RFID as well. If that project is successful, it could lead to many more unmanned stores and possibly unmanned areas of conventional stores.

RFID will eventually be built into factories, warehouses, hospitals and other facilities. We need to start educating architects now. If anyone has any suggestions on how to do this, I'm all ears. rfidjournal.com

California mandates manufacturers of internet-connected devices must have unique password capability
The Information Privacy: Connected Devices bill demands that electronics manufacturers equip their products with "reasonable" security features begininng on January 1, 2020, meaning that each electronic product produced in the state will be given a unique password when it is made. secuitymagazine.com

Facebook could face up to $1.6bn fine for data breach in EU Alone, Because of GDPR


Amazon employee shared email addresses with third-party seller
Sellers paying for customers' email addresses to game the ratings system

In September, Amazon started investigating reports that some of its employees in the US and China have been leaking data to third-party sellers in exchange for money. Now, the e-commerce giant has notified affected customers that an employee shared their email addresses with a third-party seller. Amazon told The Wall Street Journal that it already fired that particular employee and booted the seller who received the email addresses off the platform. More importantly, it said no other customer information other than those addresses were disclosed.

Amazon didn't clarify whether that former employee was the sole culprit or if they just happened to be the only one caught out of many. It also didn't specify where they're from and didn't reveal the real scope of the issue. engadget.com

Two Cities Get Second Looks From Amazon's HQ2 Search Committee
Amazon representatives have visited all 20 cities on the short list: Toronto, Columbus, Indianapolis, Chicago, Denver, Nashville, Los Angeles, Dallas, Austin, Boston, New York City, Newark, Pittsburgh, Philadelphia, Montgomery County in Maryland, Washington, D.C., Raleigh, Northern Virginia, Atlanta and Miami. Many experts like the odds of Amazon putting down roots in the D.C. area, and Sperling's Best Places has put its bet on Oatlands, Va. Media reports say Amazon search committee members have made second trips to Miami and Chicago this fall. fortune.com

Online holiday spending to increase by double digits over last year
Digital holiday sales are expected to increase by 14% from last season, growing from $129 billion to $151 billion in 2018. Many of these sales will happen early in the season, and will be largely driven by promotions, according to early findings from Forrester Research's holiday retail forecast.

According to data, more than one-third of the year's e-commerce sales will stem from the holiday season. In addition, online holiday retail sales will account for over 32% of total United States e-commerce sales in 2018. chainstoreage.com

Costco's e‑commerce sales jump 26.2%

Stitch Fix grows its online revenue 23.2%

Tesco chief calls for 'Amazon tax' on goods sold online




$1M ID Theft & Credit Fraud Scam Hitting Sam's Club & Walmart Stores
9th & 10th Gang Members Get 5 & 2 yrs Prison

In November of 2015, a grand jury issued a true bill of indictment charging ten defendants with engaging in a complicated scheme involving the use of stolen credit information. The indictment alleged that the defendants acquired stolen credit information from overseas hackers, and then encoded the stolen credit information onto plastic gift cards. Members of the conspiracy then took the counterfeit gift cards to Walmart locations in various states and used them to buy genuine Walmart gift cards. After acquiring genuine gift cards, the conspirators took them to Sams Club stores (who accept Walmart gift cards as tender) where they used them to purchase more than $1 Million in cigarettes. The conspirators then sold off the cigarettes for cash to various black market vendors.

SALIFU JALLOW, 33, of Sugarhill, GA, who previously pleaded guilty, was sentenced to 60 months in prison on charges of Conspiracy to Commit Money Laundering and Aggravated Identity Theft. JALLOW was also ordered to serve a three year term of supervision upon release from prison.

ABDOULAIE FRANCIS LOWE NICOLAS, 30, of Raleigh, NC, who previously pleaded guilty, was sentenced to 24 months in prison on the charge of Conspiracy to Commit Money Laundering. NICOLAS was also ordered to serve a three year term of supervision upon release from prison. justice.gov

Boca Raton Man Charged in $229K Fake Amazon Accounts Purchases
& Reselling Online

Joseph Sides, 24, of Boca Raton, Florida, was arraigned yesterday in the U.S. District Court in Tallahassee.

Between March 2016 and June 2018, Sides created approximately 501 Amazon accounts using false names, multiple e-mail addresses, and altered shipping addresses to place approximately 1227 orders. Sides allegedly obtained $229,391.42 in merchandise, replacements, and refunds by falsely claiming the merchandise had not been delivered or was damaged. According to the indictment, Sides sold the Amazon merchandise using online retail services, such as eBay, Craigslist, and Gameflip.

The maximum penalty for each of the mail fraud conspiracy, wire fraud, and mail fraud charges is 20 years in prison. The trial is scheduled for November 13, 2018, at 8:15 a.m. at the United States Courthouse in Tallahassee. Sides was released pending trial. justice.gov

Pasco County, FL: Deputies respond to a disturbance at Forever 21; 3 Associates assaulted
On Sept. 29 at approximately 5:46 p.m., four subjects were captured on security video inside the Forever 21 store located within The Shops at Wiregrass. The staff identified the four females from previous thefts at the store. They requested the females to leave. The four females then began throwing clothes on the floor from the store racks. Once outside the two subjects wearing shower caps came back to engage staff members. Three staff members were assaulted. One employee was battered when the female with the blanket spit in her face. facebook.com

Hamden, CT: Police search for 2 female Kohl's shoplifter - over $1,000 in merchandise stolen
According to police, on Tuesday around 8:00 p.m., officials responded to the Kohl's located at 2380 Dixwell Avenue. During the investigation, officers learned that two women exited the store with more than $1,000 in stolen clothing. wtnh.com

Charlotte County, FL: Distraction techniques used to steal $1,000 of merchandise at Murdock Walmart
Investigators are trying to identify three women they say committed grand theft at a Charlotte County Walmart store this week. According to the Charlotte County Sheriff's Office, the women managed to steal $1,000 worth of merchandise at the Murdock store on Tuesday by using distraction techniques at the register. Similar crimes were reported last month by Southwest Florida Crime Stoppers for incidents at Walmart's in Lee and Charlotte counties. fox4now.com

Gastonia, NC: Man and 17 year old charged with felony robbery at Target; $600 of electronics

Aurora, IL: T-Mobile Burglars hit for over $12,000 in merchandise

Fenton, MI: Two women arrest for theft of over 50 DVD's valued at $1,200

Lexington, SC: U-Haul truck leads police on early-morning chase; recovering $200 of stolen CVS merchandise

Tsawwassen, British Columbia, CN: Delta police go undercover in Tsawwassen malls for 'Boost and Bust'

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Shootings & Deaths

Dorchester, MA: Gas Station Employee Killed In Apparent Armed Robbery
Friends and family of a slain gas station attendant gathered outside the Fabian Gas Station in Dorchester on Sunday night. They lit candles and cried near a makeshift memorial for 67-year-old Jose Luis Phinn Williams, who was shot and killed during an attempted robbery there late Saturday night. Gunfire rang out at the Washington Street gas station around 11:35 p.m. Saturday. Police arrested and charged Kevin Williams, 21, with murder. cbslocal.com

Kennewick, WA: Man shot and killed in the parking lot near Columbia Center Mall
A man is dead after being shot on Sunday morning near the Columbia Center Mall. Around 10:18 a.m. police were called out to the AT&T store parking lot at 1103 North Columbia Center Blvd after multiple reports that someone had been shot. When they arrived on scene they found Hakim Ward had been drove by a friend to the parking lot of Payless ShoeSource, which is right across the street. nbcrightnow.com

Bronx, NY: Police Probe Possible Mob Hit At Bronx McDonald's Drive-Thru
Zottola had ordered a medium coffee at the drive-thru and his vehicle was boxed in when the gunman opened fire, the sources said. Sylvester, who is a reported Bonanno crime family associate, was said to have been attacked three times in the past year by rival gangsters. The incident took place around 5 p.m. on Webster Ave. He was pronounced dead at the scene. Images of the scene show five bullet holes through the passenger side window. alongtheboards.com

Tumwater, WA: Walmart shooting seen in newly released video
Newly released surveillance footage showed a gunman shooting his way into a locked ammunition case at a Washington state Walmart this past June, moments before he was shot and killed by armed bystanders. In the video, released by Tumwater police, 44-year-old Tim Day was seen firing a single shot to shatter the glass case before grabbing a box of ammunition and running into the parking lot. He tried to force his way into two other cars before running out of the frame. foxnews.com

Bangkok, Thailand: Police hunt for Bangkok mall shooters who kill 2 Indian tourists

Robberies, Incidents & Thefts

Albuquerque, NM: SWAT called to Restaurant, 80 hostages held by Armed Robber; suspect shot and wounded
What began as a robbery-in-progress of a San Mateo business early Sunday afternoon eventually turned into a hostage situation inside a restaurant before a suspect was presumably shot by Albuquerque Police. Police said that officers responded to a call of the ongoing robbery shortly before 1 p.m. before the suspect fled the store and broke into a nearby residence. The suspect eventually ended up at Lin's Grand Buffet. Police said about 80 people were inside at the time, and SWAT soon arrived at the scene. "It became what we would consider a dynamic hostage situation where danger is so apparent that our team had to move in, which they train for all the time, to protect the public who was inside," he said. Eventually, the suspect was shot and taken to the hospital. kob.com

Providence, RI: Police arrest 2 suspect in spree of 10 area Robberies; Family Dollar , CVS, Walgreens and others

Springfield, MO: Robber out on Bond, holds-up 2 store, now facing Life in Prison; got away with less than $300

East Falmouth, MA: Man arrested for shoplifting at Walmart, assaulting Police Officer

San Jose, CA: Police look to thwart burglaries with dedicated squad; Burglary Prevention Unit intended to get the jump on burglary crews and thefts that have dominated the city's crime profile in recent years

Los Angeles, CA: Lebron James hires Armed Security Personnel and Off-Duty Police for his LA Home after recent Burglaries

Kay Jewelers in the Westfield San Francisco Centre, San Francisco, CA reported a Grab & Run on 10/6, item valued at $1,295

Zales in the North Park, Dallas TX reported a Grab & Run on 10/4, items valued at $22,290

Credit Card Fraud

Starkville, MS : Two charged with credit card fraud, facing 3 felony and 1 misdemeanor count

Cargo Theft

Chattsworth, GA: Florida man convicted of $160,000 Cargo Theft
by Murray County jury

Almost two years after a semitrailer was stolen with $160 thousand worth of cargo, a Murray County jury has now convicted a man for two counts of cargo theft. Georgia Bureau of Investigation officials arrested John Patrick Donovan in March 2017 after he stole a semitrailer belonging to Sierra Transportation. Inside the trailer was carpet from Mohawk Industries with an estimated worth of hundreds of thousands of dollars. The trailer was found in Brownsville, Texas, at the US-Mexico border in January 2017, a month after it was stolen. Brownsville Police Department (BPD) discovered the semitrailer illegally parked in a parking lot with a tractor stolen from Kansas attached to it. Donovan faces up to 20 years in prison for each count of cargo theft and a minimum fine of at least $50 thousand on each count. newschannel9.com


Adult Store - Tulsa, OK - Armed Robbery
Antique Store - Midway, AR - Burglary
C-Store - Medford, NY - Armed Robbery
C-Store - Madison, WI - Armed Robbery
C-Store - Jefferson County, AL - Burglary
C- Store - San Diego, CA - Armed Robbery
C- Store - Council Bluffs, IA - Armed Robbery
C-Store - Mt Pleasant, MI - Armed Robbery
C-Store - Olathe, KS - Robbery
C-Store - Harlan County, KY - Armed Robbery
C-Store - Medford, NY - Armed Robbery
C-Store - Albuquerque, NM - Armed Robbery
Donut Shop - Baytown, TX - Armed Robbery
Family Dollar - Columbus, OH - Armed Robbery
Family Dollar - Erie, PA - Armed Robbery
Gas Station - Mansfield, MA - Armed Robbery
Gas Station - Stoughton, MA - Armed Robbery
Grocery - Port Arthur, TX - Armed Robbery
Grocery - Houston, TX - Robbery / Assault
Liquor Store - New London, CT - Robbery / Assault
Marshall's - Bedford Charter Township, MI - Robbery
Metro PCS - Rockford, IL - Armed Robbery
Pawn Shop - San Diego, CA - Armed Robbery
Restaurant - Austin, TX - Armed Robbery
T-Mobile - Aurora, IL - Burglary
Target - Gastonia, NC - Robbery
Tractor Supply - Mason County, MI - Armed Robbery
Walgreens - Omaha, NE - Robbery
Walgreens - New Orleans, LA - Armed Robbery
7-Eleven - Virginia Beach, VA - Armed Robbery
7-Eleven - Buffalo, NY - Robbery


Daily Totals:
28 robberies
3 burglaries
0 shootings
0 killings





Luis Banuelos
named District Loss Prevention Manager for Smart & Final

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5 Secrets to Getting a Mentor Relationship Right
There's no better catalyst for building impactful and incredible leaders than a mentor relationship. As long as they're done right, they can help push your career, boost your skills and help you learn new things about your industry and yourself. Here's the five tips you need to know to get the mentorship right. It's about give and take

Where to Turn When You Need a Mentor, and Why That Person Can Be Key to Your Success
The path to success is filled with twists and turns for most leaders, and while you can find endless sources for advice on what to do, some of the most valuable advice and guidance comes from a mentor. Here's tips everyone needs to know on how to find a mentor and why he/she can be the key to your success. Everyone needs a support system

Last week's #1 articles --

How to Negotiate a Better Salary in Just Two Simple Sentences
If you're looking to ask for a raise or negotiate a job offer, you're more likely to succeed if you use this tactful approach: "I would like to make $X. What would it take for me to get there?" Here's why phrasing the question this way can help you in your chances of getting that raise or desired salary! Shows commitment

Do You Want Your Best Employees to Leave? If Not, Stop Doing These 10 Things
Attracting the top talent is only the first part to building a high-performing team. You have to work just as hard to keep your people around, and it starts with making sure you avoid these 10 behaviors that make people want to leave. Be a coach, not a boss



Sometimes when you're moving so fast and dealing with the mistakes of the day, the frustration levels peak and one can tend to forget that sometimes you've just got to stop, listen and take a breath and maybe talk to a friend about it all. If it's a good friend, they'll bring you back into focus and make sure you don't react too aggressively and make the mistakes even worst. There aren't many friends like that nor ones that you can absolutely trust. But if you've got a couple, make sure you thank them as well for taking the time.

Just a Thought,
Gus Downing


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