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 10/25/18 LP, AP & IT Security's #1 News Source d-ddaily.net






Florida Law Enforcement Property Recovery Unit Annual Training Conference
Oct. 24-26

Q4 RAM LP Committee Meeting
Nov. 7th
BJ's Wholesale Inc Corp. Office - Westboro, MA

RLPSA Connect
Nov. 15

NRF Big Show
Jan. 13-15

ISCPO 2019 Conference
March 6-7

CNP Expo 2019
May 21-24

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Quick Take 11


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'18 National Retail Security Survey

2017 NRSS Survey

2016 NRSS Survey

2015 NRSS Survey



2018 GLPS - Group LP Selfies
Your Team - Your Pride - Our Industry
Building Industry Pride - One Team Selfie at a Time

IAI West Coast Chapter Meeting at the Old Navy Headquarters in San Francisco

The IAI West Coast Chapter meeting took place Tuesday, Oct. 23rd, 2018 at the Old Navy Headquarters in San Francisco, CA. Guest speakers included Micah Kazdan and Scott Emery who presented "Corporate Investigations & eDiscovery" and "Technological Emerging Trends for Investigations".

Special thanks go out to the event sponsors: Old Navy, Off Duty Services, Camden Security, and NAVCO.

Got a picture of your team on your cell phone?

Send it to us!



Robert Lacommare, CFI named Vice President of Asset Protection for Big Lots
Robert was previously the Vice President of Asset Protection and Safety for Ascena Retail Group, Inc. for over 24 years. Prior, he held a variety of loss prevention/asset protection positions for retailers including Justice as AVP Asset/Profit Protection & Risk Management and Director of Loss Prevention, Limited Too & Justice (Tween Brands) as Sr. Regional Manager of LP and Structure (Limited Brands) as RLPM - Director LP. Robert earned his Bachelors of Arts in Criminal Justice from Michigan State University. Congratulations Robert!

Submit Your New Corporate Hires/Promotions or New Position

Tom's Tek Tips Win MarCom Gold Award

The monthly mini-column Tom's Tek Tips, published in D&D Daily every Tuesday, and authored by Tom Meehan of CONTROLTEK, has won a gold MarCom Award in the category of best book.

Tom's Tek Tips are bite-sized lessons on technology focusing on retail asset protection. Each tip is written so that it can be read in under 30 seconds. D&D Daily has been publishing Tom's Tek Tips on a weekly basis for over a year.

Select Tom's Tek Tips were published in a form of a small book earlier this year, and distributed to the attendees of the NRF Protect. It is this small book that won the gold award.

MarCom Awards honors excellence in marketing and communication while recognizing the creativity, hard work and generosity of industry professionals. The awards are administered by the Association of Marketing and Communication Professionals. controltekusa.com

ADT to Acquire Red Hawk Fire & Security, Significantly Expanding Commercial Security Offering
ADT Inc. (NYSE: ADT), the leading provider of monitored security and interactive home and business automation solutions in the United States and Canada, today announced it has entered into a definitive agreement to acquire Boca Raton, FL-based Red Hawk Fire & Security, a leader in commercial fire, life safety and security services and portfolio company of Comvest Partners, for $317.5 million in cash.

This transaction accelerates ADT's growth in the commercial security market and expands the Company's product portfolio with the introduction of commercial fire safety related solutions. It is the latest in a series of strategic acquisitions made over the last year to drive commercial growth and build on ADT's strong foundation of superior customer service. With the addition of Red Hawk, ADT will have an increased geographic footprint and enhanced customer service capabilities across the nation. Revenues from the combined company's business customers are expected to represent approximately 25% of total revenue. globenewswire.com

The LP Community - Building & Establishing Credibility
Throughout the Retail Industry

We at the Daily would like to thank everyone for submitting their various group's information, meeting recaps and group pictures.

It's incredibly important to educate and inform the LP community at large about everyone's activities and efforts as it builds and helps grow the whole LP community and establishes creditability throughout the entire retail industry. As it shows how diverse and involved we all are in our efforts to combat shrink and create safe and secure stores for our associates and customers. Let's Keep Them All Safe Out There!

Special Note: We're starting to post the various group pictures in our 'GLPS' Team Seflies column in order to enter each group into our bi-annual drawings at our two Live events in order to allow them the chance to win a pizza party. Just something we thought of today actually. Why not - You're all teams going above and beyond and if we can make one meeting special with a pizza party then we'd love to. Submit Yours Today!

Just a thought, Gus Downing
Gus Downing

ACLU targets ICE after Amazon pitched facial-recognition technology
Amazon has found itself in a new controversy over its facial-recognition software. The American Civil Liberties Union (ACLU) on Wednesday filed a Freedom of Information Act request with the Department of Homeland Security (DHS) demanding the U.S. Immigration and Customs Enforcement (ICE) disclose whether it uses Amazon's software.

The civil liberties advocacy group's request comes after reports that Amazon attempted to sell its "Rekognition" software to ICE and Homeland Security. foxbusiness.com

Amazon Opens First San Francisco Store
Facing Off With Other Cashierless Concepts in the Bay

Its fifth location overall for the concept, and already is working on launching a second store in the city, due to open this winter, the company said on its website.

The e-commerce giant also is planning another store in Chicago, its second spot in that city, which the company plans to open in 2019, according to Amazon. Separately, Recode reported that the e-commerce company also is developing an Amazon Go location in New York City, inside the Brookfield Place office building near the World Trade Center site.

However, the San Francisco opening potentially could be the most interesting one yet for Amazon Go, as it commences something of a competitive face-off with other cashierless or automated checkout/mobile checkout concepts from the likes of Standard Cognition, Zippin and Inoyko, all of which are technology companies that have opened their own pilot stores in the Bay Area.

Amazon's rapid expansion and reportedly grand plans for Amazon Go's proliferation in the coming years may overshadow what this band of startups is doing with the automated checkout concept. But perhaps seeing different technologies with the same goals operating in close proximity to one another will highlight key differences between the approaches, as well as how customers feel about each of them in their early stages. retaildive.com

Intellectual Property - An Asset That Most Minimize & Don't Appreciate the Value
"Don't Give Away the Store: Protecting retail with design patents"
One of the most important things for a retailer to protect from copying is its retail environment, its familiarity. The thing that makes customers feel they're in an Apple store, a Burberry store, a Best Buy, or a Home Depot - even if there was no sign on the door. A retailer's unique style and familiarity can build comfort and trust with its customers. At least, until the competition copies this style, and it no longer feels unique.

Many retailers may feel that nothing in the intellectual property toolkit is perfectly suited to combat this copying. Trade dress, a form of trademark protection for three-dimensional articles, may be the most commonly used tool. But it can be difficult to establish both a protectable right - by showing that consumers identify the look of the store itself with a single source - and infringement of that right - by showing that the look of the copycat store is likely to cause confusion. Copyright is available for some architectural designs, but it also falls short because it otherwise does not cover the design of useful articles per se.

Fortunately, patents are available to protect retail environments. Not only can patents protect retail interiors (and exteriors) on the whole, they can also protect individual fixtures, architectural features, and any other physical article that contributes to the overall style of a retail environment.

Is your store's style influenced by the unique design of a display unit, a table, a light fixture, a floor tile? Then patent it! If a competitor copies it, you can assert your patent, even if they don't use it to create an entire confusingly similar store. chainstoreage.com

Editor's Note: Using a successful business model as an example to build or create a business is a common technique and has been widely practiced in every sector. But there's a line you can't cross. Similar to controlling LP manuals and email list. Things that define your program or simple lists that in a competitors hands enables them to profit or cause damage or harm to your business. And it goes as far as what this article points out. Something that most LP/AP executives probably aren't even looking at. But something that everyone needs to be aware of and where appropriate call it out and discuss it with your team. Just a thought.

Workplace trust is low. How can leaders fix this?
Your culture drives everything that happens in your organization

And as a recent survey found, reported in the Daily just last week, the Board sees middle management as those who define it and drive it.

The problem is that our organizations are not great places to hang out in! Recent research proves it:

● The Workplace Bullying Institute's 2017 survey found that 19% of Americans have suffered abusive conduct at work. Another 19% have directly witnessed it. 63% are aware that workplace bullying happens.

● Christine Porath found that 98% of workers surveyed in the past 20 years have experienced incivility in the workplace.

TinyPulse found that 77% of employees do not feel strongly valued at work.

And trust across our society is at an all-time low. The 2018 Edelman Trust Barometer found that trust among the US general population fell nine points to 43 on a 100-point scale, the largest drop in the history of the survey's history. Trust among the informed US public plunged 23 points to 45, making it the lowest of the 28 markets surveyed.

These all contribute to the poor quality of our workplace cultures.

So, what do culture-savvy leaders pay attention to in their teams to ensure a purposeful, positive, productive work culture?

Watch this crisp, three-minute video to learn the three things you and your leaders should be paying attention to when it comes to culture. smartbrief.com

Adidas execs found guilty of wire fraud in college basketball corruption trial
Two Adidas officials and an aspiring NBA agent were found guilty of fraud charges Wednesday in connection with schemes to secretly pay the families of top basketball recruits to secure their commitments to Adidas-sponsored college teams. washingtonpost.com

FAA bill to impact security industry
Bill sets policies for not just drones but security technology as well

President Trump signed into law on Oct. 5, H.R. 302, the FAA Reauthorization Act of 2018, a bill that provides a roadmap for FAA-related policies, programs and procedures that will impact the security industry in a number of ways, from the use of counter-drone measures to the expanded use of CCTV and biometric technology within airports.

Included in the new law is the Preventing Emerging Threats Act, which was a 2018 policy priority for the Security Industry Association, according to Joseph Hoellerer, government relations manager for SIA.

"It presents an opportunity for our members who specialize in the counter-UAS [unmanned aircraft systems] space to work with DHS and DOJ, hopefully getting their technology procured by those two governmental entities," said Hoellerer. It is SIA's hope, he added, that this legislation also starts the conversation about giving commercial entities similar authority to counter UAS threats. securitysystemsnews.com

Retailers missing the mark with BOPIS, shipping
Inconsistencies in operational processes are killing the customer experience. This was according to a new study by strategic retail advisory firm HRC Retail Advisory (HRC), which revealed that 100% of companies offering omnichannel services are experiencing operational challenges. Specifically, retailers are experiencing execution issues that have caused customer frustration and increased cost to the retailers.

Buy online, pick up in-store (BOPIS) is a major source of retailers' headaches. Companies describe the initiative as consistently unreliable, as systems often tell shoppers that an item is available in a specific store, yet the store does not actually have it in stock. In fact, 66% of retailers blame BOPIS inconsistencies on inventory inaccuracies. chainstoreage.com

Global Retailers Say Unplanned Absence Wreaks Havoc on Store Operations
According to a survey of 800 retail managers across multiple countries conducted by The Workforce Institute at Kronos Incorporated, for every 10 hours of in-store labor budgeted, more than one hour is wasted due to staffing misalignment caused by unplanned employee absence.1 Absenteeism drives understaffing worldwide and poses significant workforce management challenges for retail organizations, with many citing a significant impact on productivity, labor costs, store revenue, and customer satisfaction. businesswire.com

In what may be a first, Patagonia endorses two Senate candidates
For the first time in its corporate history, outdoor retailer Patagonia endorsed 2 Senate candidates. The move is unusually political for a for-profit company, but it's also very 'on brand.' As social media makes the payoff of 'morality marketing' more immediate, other companies like Nike and REI are also starting to mix business and politics for those sweet, sweet retweets. thehustle.co

UK: Dept.-store chain Debenhams to close 50 stores, 4,000 jobs at risk

Sears owes these 7 suppliers - and many more - millions in payments

RILA Applauds President's Decision to Meet with Xi Jinping Over Trade Dispute

Retailers, suppliers give workers paid time off to vote

Quarterly Sales
Tractor Supply Co. Q3 comp's up 5.1%, net sales up 9.3%
Dunkin' Brands Q3 comp's up 1.3%, revenue up 6%
Carter's Q3 comp's up 0.5%, sales up 1.2%

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New Sekura research unveiled at LPRC

Sekura Global is pleased to unveil results from the first phase of our research with the LPRC. The research formed part of the Product Protection Working Group, focusing on Sekura's award-winning SlideTag and Self-Retracting BoxGrip, and was first made available at the recent LPRC Impact Conference in Florida.

Phase one of the study involved interviewing former-offenders to determine how they perceived the SlideTag and Self-Retracting BoxGrip technologies, whether they understood the tags, and whether they would be deterred from attempting theft of merchandise protected with these tags. In this way, the report establishes whether offenders might "See it - Get it - Fear it" in each case.

The key findings from the study are as follows:

Self-Retracting BoxGrip

● 75% of Offenders surveyed had never encountered the BoxGrip before
● 100% of Offenders noticed the BoxGrip (See It)
● 100% identified the tag as a deterrent (Get It)
● Average deterrence of 5.9 out of 7, meaning "Somewhat Strongly/Strong Deterred" (Fear It)


● 100% of Offenders surveyed had never encountered the SlideTag before
● 100% of Offenders noticed the SlideTag (See It)
● 88% identified the tag as a deterrent (Get It)
● Average deterrence of 5.1 out of 7, meaning "Somewhat Strongly/Strong Deterred" (Fear It)

Interviews of offenders were undertaken in-person at the LPRC Innovation Lab in Gainesville Florida, and the report was conduct by Mike Giblin and Dr Read Hayes (of the LPRC). In the second phase of the research, customer and store associate data will be collected in a retail lab environment and will be made available in 2019.

You can learn more about this great research, and read the full report, on the Sekura Global website here.


Organized Crime Report Shares Insights on GDPR, Skimming, Counterfeiting
The 2018 Internet Organised Crime Threat Assessment (IOCTA), by the European Union policing agency Europol, reports that ransomware remains the key malware threat.

The 72-page report suggests that the new GDPR (General Data Protection Regulation) and the lesser-known Network and Information Security (NIS) directive, also relating to data breaches, will likely lead to greater reporting of breaches to law enforcement and increasing cases of cyber-extortion.

As for payment fraud, the report warns that the threat from skimming continues and shall do as long as payment cards with magnetic stripes continue to be used. The abuse of PoS terminals is taking on new forms: from manipulation of devices to the fraudulent acquisition of new terminals.

And as for online markets of cybercrime toolkits or fake documents or banknotes, even firearms and explosives, Europol sees more, smaller vendor shops; and secondary markets catering to specific language groups or nationalities. Most illicit trade however still occurs on the surface web. The nature of the counterfeit commodity is reflected in which market it is sold. Counterfeit goods such as clothing, pharmaceuticals, electronics, or jewellery, sold wittingly or unwittingly, will typically be found on the surface web where they can reach the maximum customer base. professionalsecurity.co.uk

ISACA Issues New Resources for Auditors to Assess & Maintain GDPR Compliance
The 25 May 2018 enactment of the General Data Protection Regulation (GDPR), a European Union regulation, thrust many auditors into positions of even greater responsibility: serving as critical resources in complying with the new rules governing the use and manipulation of personal data.

Months after implementation, many auditors are still navigating these changes and working to ensure their audit programs address all the new requirements of GDPR. To meet their needs and provide guidance and best practices, ISACA, in partnership with ACL, has released a new complimentary white paper, How to Audit GDPR.

Exploring six of GDPR's principles-lawfulness, fairness and transparency; purpose limitations; data minimization; accuracy; storage limitations; and integrity and confidentiality-How to Audit GDPR identifies where GDPR can be considered within an enterprise's strategic audit plan. The white paper also compares the roles of data controller and data processor under GDPR, and it outlines the responsibilities that data controllers have in working with third-party data processors.

"Auditors play an integral role in ensuring enterprises are compliant with complex GDPR requirements," said Jo Stewart-Rattray, CISA, CISM, CGEIT, CRISC, Director of Information Security and IT Assurance at BRM Holdich and chair of ISACA's Women's Leadership Council. "These new resources provide the clarity and guidance to support auditors in their efforts to build these new considerations into their annual audit plans."

Auditors can gain additional tools and insights into the GDPR auditing process through ISACA's new GDPR Audit Program Bundle, which is US $49 for ISACA members and $79 for non-members and includes the following components:

An instructional overview (PDF file)

● GDPR Audit Program-Enterprise: a comprehensive GDPR auditprogram geared primarily toward large enterprises (Excel file)
● GDPR Audit Program-Technical: a selection from thecomprehensive program above that focuses on technical aspects of GDPRcompliance (Excel file)

In addition, professionals can learn more by attending the free hour-long webinar from ISACA and ACL, Delivering Efficient Ongoing Assurance of Your GDPR Program, on Thursday, 25 October, at 6 a.m. CDT. Tom Faraday, senior product manager at ACL Europe, and Steve Connors, partner at Haines Watts, will discuss how to effectively and efficiently conduct GDPR audits in support of an organization's data protection officer and leadership.

For more guidance and information around GDPR, including interactive learning options, resources and news, please visit www.isaca.org/gdpr. businesswire.com

AGARI - Whitepaper - Business Email Compromise Report
In the second half of 2017, Business Email Compromise attacks continued to accelerate with 96% of organizations experiencing attacks.

Because BEC attacks have no payload (such as a malicious attachment or URL) to detect and block, they are able to slip past most conventional security technology used to protect organizations.

This guide takes a look at 1 billion real-world emails that were considered safe by conventional security technologies - Secure Email Gateways (SEG), Advanced Threat Protection (ATP), and Targeted Attack Protection (TAP) - and establishes which security technologies incorrectly classify emails as safe, and the nature of these malicious emails.

Registration Required: agari.com


Biometrics Institute develops action plan to promote ethical use of biometrics
Biometrics Institute reports that more than 270 members and stakeholders met last week during the Biometrics Congress and related events to agree on an action plan to promote the responsible and ethical use of biometrics.

According to the announcement, it was agreed to develop additional good practice papers focusing on questions of presentation attack detection and the use of facial biometrics to be used to provide education and training to the biometric community. The Biometrics Institute notes it is "well-placed to provide thought-leadership and guidance on important questions including how to balance security, convenience and privacy, how to harness biometric technology to create social enablement, how to manage identity in the uncontrolled digital space and how to manage identities along the travel continuum".

The Institute has previously produced good practice guiding material including Understanding Biometrics - Considerations for Implementing a Biometric System and the Privacy Guidelines.

NEC features facial recognition-based retail concepts at Futurecom
At last week's Futurecom 2018 event in Brazil, NEC demonstrated how innovative the customer experience in a smart business can be with the use of facial biometrics. In a space set up as a smart cafe, NEC deployed its G5100 POS terminal so visitors to the fair could make financial transactions and simulate the purchase of typical products this type of business carries using a modern POS system. The entire purchase process is digital with users being identified by facial recognition. This allows for targeted promotions based on the customer's last purchases. biometricupdate.com

Tim Cook calls for GDPR-style privacy laws in the US
The Apple CEO believes personal data is being 'weaponized'

Cybersecurity workforce shortage nears 3 million worldwide

Windows 7 End-of-Life: Are You Ready?


OpenEye is an innovator in the design and development of software solutions for video management, business intelligence, and loss prevention. Their OpenEye Web Services is a scalable and secure video surveillance solution that simplifies operations and management by moving these functions to the cloud.

Brent Gable, Director of Business Development for OpenEye, tells us how OWS combines the performance and reliability of local recording with the convenience and flexibility of the cloud, producing a greater return on your retail investment, saving you time, and providing an easier, more secure surveillance solution.

Brent Gable - OpenEye - Quick Take 13

Brent Gable, Director of Business Development, OpenEye, meets up with Joe and Amber to chat about OpenEye's modern approach to video management, how they're helping LP departments work better with IT, and what kinds of cutting-edge technologies retailers can expect in the near future. Plus, Brent shares a few fun things about himself in our "Lightning Round".




E-Commerce in Greater Jeopardy With Soaring Numbers of Stolen Card Data
An almost tripling of the number of false retailer websites designed to phish for customer credentials and black-market listed stolen goods for resale are some findings in a new report.

Riskified and IntSights Cyber Intelligence released "The Retail and eCommerce Threat Landscape Report," which studied how the growth in online shopping, combined with the explosion of compromised financial data available, made the retail and e-commerce industries one of the most targeted sectors in the darknet.

The joint report, which analyzed data from third quarter 2017 to third quarter 2018, addressed the scope and severity of the current threat and fraud landscape for retailers from selling credit card data and personal information from data breaches to sharing commonly used tools and schemes.

The report found some key trends:

● A 297% rise in the number of false retailer websites designed to "phish" for customer credentials. In the third quarter alone, there was an average of 23 phishing sites per company, a significant increase from 2017.
● A 278% rise in stolen goods listed on black markets for resale.
● An average of 22.1 internal login pages or development servers exposed per retail company in 2018.
● Fake apps and social media profiles on the rise with a 469% spike in suspicious applications and a 345% increase in fake social media profiles (respectively) in the fourth quarter of 2017. cutimes.com

Security ranks as number one eCommerce priority for US SMBs
More than half (54%) of US online small to medium-sized businesses worry that the move to frictionless payments, such as transactions that take place behind the scenes in apps, is leaving them more open to fraud and will negatively impact revenues according to a new report from Paysafe. This concern is heightened by the fact that 76% feel they are being more aggressively targeted by fraudsters now compared to a year ago and 54% consider card fraud an increasing challenge.

These concerns mean US SMBs now view security as the most important factor when considering their eCommerce setup. Security (59%) ranks above reliability (45%), cost (49%) and ease of transactions including refunds (45%). US SMBs are also wary that these concerns may hamper the buyer journey for consumers. Four in five (80%) believe that longer verification processes during the payment stage - which could potentially combat these issues - runs the risk of losing consumers. Yet, 75% - a global high - admit they don't know how to balance security with an acceptable customer experience, a global high amongst respondents, highlighting the trade-off faced by US online merchants. prnewswire.com

ICE emphasizes social media in fight against counterfeiting
Law-enforcement agencies across the U.S. government and anti-counterfeiting organizations from academia and industry gathered today to discuss how social media can be effectively used to protect intellectual property rights and combat the flow of counterfeit goods that threaten the health and safety of American consumers, negatively impact the nation's economy and fund criminal organizations involved in violent crimes.

In fiscal year 2017, HSI arrested 457 individuals, obtained 288 indictments and received 242 convictions related to support of IP enforcement operations. Additionally, combined efforts between ICE and CBP led to 34,143 IPR seizures with a value of $1.38 billion. ice.gov

NCAC monitoring 58 major online platforms as part of copyright protection efforts

Black Friday sales will continue to shift online and other holiday sales nuggets

Luxury brands aggressively turn to e‑commerce

Blockchain E-Commerce Platform Allows Shoppers to Purchase Directly From Manufacturers



ORC is a Problem Worldwide - Australia's ORC
Retailers taking aim at new technologies to battle Organized Retail Crime; "Supermarket Security"

A Major crackdown is underway at our biggest Supermarkets, as Retailers battle a rise in Organized Crime. Stores are working with Police shaking up there store layouts and trying out new Intelligence Systems while the cost of theft climbs into the Billions. *Thanks Tom Batterbury and Auror team for sending in this story mediaportal.com


SDORCA News: November Meeting Tuesday, Nov. 13 in Escondido, Calif.
Please join SDORCA's next meeting at the Escondido Police Department on Nov. 13, 2018. The meeting will take place from 10:00am - 12:00pm and will include refreshments. Please bring any current case information you would like to discuss with the group. This is always a great opportunity to network with Law Enforcement and Retail Investigators in the area. Click here to register

North California ORC Association (NCORCA) Welcomes 300 Retail & Law Enforcement Attendees to 5th Annual Symposium
The Northern California Organized Retail Crime Association (NCORCA) just hosted their 5th annual symposium in Roseville, Ca. with nearly 300 attendees. The symposium included presentations from the Department of Homeland Security, Walmart, The Placer County DA's office and the Roseville Police Department.

NCORCA Members are active in sharing alerts through CrimeDex and boast a cache of known suspect pictures in the thousands though their searchable database which has lead to many cross over case resolutions through the years. NCORCA is one of the oldest ORCA groups in the county. Started in 2007 by Marc Rojas, formerly of Target, the group now boasts more than 1,000 members and still offers a FREE symposium annually thanks in great part to sponsors such as The SaveMart Stores, Roseville Police Department, Raley's and WinCo Foods. Below is a picture of the NCORCA board.

Back Row Left to Right: Ben Eggert, Placer County DA, Lee Frasier, Walmart, Joe Qualls, The Jackson Laboratory, Matt Hilbrink, Raley's, Al Moody, Roseville PD, Tyson Roberts, the Home Depot, Chris Uribe, Roseville PD , Chad Baumann, Roseville PD, Richard Olvera, Sears, Jeff Schouten, Citrus Heights PD

Front Row Left to Right: John McCallister, Lowes, Connie Ribble, 99 Cents Only Stores, Denver Floyd, The SaveMart Companies, Rachelle Espinoza, WinCo Foods, Raul Rosales, Macy's

Chesterfield, MO: Suspects stage wheelchair accident to steal from Sam's Club
Police are searching for three suspects who used a wheelchair as a distraction to steal from the Sam's Club in Chesterfield. Authorities say the theft happened Saturday afternoon around 3:00 p.m. and was caught on surveillance video. The video shows one man pushing another in a wheelchair. As the wheelchair approached the door, the man sitting in the wheelchair fell to the floor. Police do not believe the man requires a wheelchair to get around. When nearby shoppers turned to see what happened, a man wearing a ball cap and dark shirt walked out of the store with a cart of stolen merchandise. kmov.com

Petaluma, CA: 3 wanted in $1,600 theft from Tommy Hilfiger Outlet
Police are looking for three individuals that stole several items from a Tommy Hilfiger store at the Petaluma Village Premium Outlets. The incident occurred this past Saturday afternoon when the three suspects, stole over 60 pairs of pants valued at over $1,600 from the store. ksro.com

Rome, GA: PA man with a stolen GA license charged with felony theft at The Home Depot in Rome, GA
According to police, McGrath stole multiple items from Home Depot with the intention of then selling the stolen items. When police stopped McGrath, he was in possession of a stolen Georgia driver's license. McGrath is charged with felony fencing of a retail property, felony theft by shoplifting, felony theft by receiving, felony identity fraud, felony possession of a controlled substance, and driving with a suspended license. coosavalleynews.com

Manatee County, FL: Deputies will be giving shoplifters a free "sleigh ride" to jail this holiday season
The department put out traffic signs near shopping centers across the county warning everyone ahead of the holiday shopping season. Posters also going up in many retail stores warning shoplifters. Spokesperson for the Sheriff's Office, Randy Warren, says between now and the end of the holiday shopping season sheriff deputies will be out keeping a close eye on those breaking the law. "Beware we have deputies in and around the shopping centers outside uniformed but then inside the stores we have deputies in plain clothes, undercover. You never know who may be shopping in the aisle next to you and they're going to be watching", says Warren. Close to 350 people have already been arrested so far for shoplifting this year. mysuncoast.com

Joliet, IL: Felony charges filed against repeat offender; caught stealing toys from Goodwill store

Hackensack, NJ: Trio Shopped With Stolen Card Numbers At Hackensack Bloomingdales

Submit your ORC Association News

Visit the ORC Resource Center


Shootings, Hostage Situation & Deaths

Jeffersontown, KY: Multiple people shot, 2 killed in Kroger grocery store;
suspect arrested

Police have identified the suspect accused of killing two people at a Kroger location near Louisville. Gregory Alan Bush, 51, is charged with two counts of murder and multiple counts of wanton endangerment. According to his arrest citation, Bush went into the back of the Kroger on Taylorsville Road Wednesday and shot a man in the back of the head. The report says he continued shooting the man after the victim was on the ground. Police said Bush then walked to the parking lot and shot a woman several times. She died at the scene. Bush then exchanged gunfire with an "armed citizen" before leaving the scene. He was later arrested nearby. The arrest citation doesn't point to a motive for the shooting. On Wednesday, police said both killings may have been the result of a random attack. Bush will be arraigned Friday morning. wkyt.com

DeKalb County, GA: Church's Chicken employee hurt in third DeKalb fast-food shooting in 3 days
DeKalb Police investigate a shooting at a Columbia Drive Waffle House early Monday. On Wednesday, a Church's Chicken employee was shot in an armed robbery at a location on Covington Highway. It is the third fast food shooting in the county in three days. ajc.com

Boulder, CO: SWAT Officers Detain Suspect In Hostage Situation at popular strip mall
One man has been arrested following a 2 hour hostage situation at a shopping center in south Boulder on Wednesday afternoon. SWAT officers can be seen detaining and leading away the suspect. Officers confirm that the suspect surrendered after talking to negotiators. cbslocal.com


Robberies, Incidents & Thefts

Chamblee, GA: CVS Armed Robber hit by Police Car
Chamblee Police say they arrested a man just a few seconds after he allegedly committed armed robbery. On the night of Oct. 22, police responded to reports of a robbery at the CVS on Peachtree Boulevard. They quickly spotted 24-year-old Rodney Garvin, who fled after being ordered to stop. An officer gave chase on foot, while another who was driving bumped into him with his police car, officials said. Garvin was arrested. Police found a Glock .45 caliber handgun, ski mask and stolen cash in his possession. fox5atlanta.com

Reno, NV: Shoplifter pulls Taser on Sportsman's Warehouse Loss Prevention, arrested for robbery
A man suspected of shoplifting from the Sportsman's Warehouse in Reno pulled a Taser on security guards before running from the store. Kyle Brandon Bouteiller, 28, was booked on suspicion of robbery, possession of heroin and possession of drug paraphernalia. Police found him behind a Taco Bell on the other side of Moana Lane. Police said they found items Bouteiller allegedly stole from the store along with the Taser and heroin. kolotv.com

UK: This Shoplifter Looks Exactly Like Ross And The Internet Has Jokes
Police in Blackpool, U.K. posted a photo to social media of a man wanted on suspicion of shoplifting a case of beer. The photo went viral, not because the internet is full of good Samaritans who wanted to spread the word and help catch the guy. David Schwimmer: 'I didn't steal beer' from Blackpool shop. bbc.com

Pinjarra, Australia: Retail theft a 'constant challenge' for Mandurah district police; more than 200 stealing offences went before court last month
Data collated by the Mandurah Mail shows a total of 2081 charges were heard at the Mandurah Magistrates Court in September. There were 211 stealing charges, not including possessing stolen property (48) and stealing as a servant (8). Since 2011, Mandurah's reported stealing offences have been more than Rockingham, Joondalup and Bunbury, except for 16/17, when Rockingham surpassed Mandurah for the year, according to WA Police data. mandurahmail.com.au

Zales in the Southlake Mall, Morrow, GA reported a Grab &Run on 10/22, items valued at $1,058

Cargo Theft

Mexico: How the Globalization of Mexican Business Helped Spread Crime
Mexican businesses benefit greatly from proximity to the massive consumer markets of the United States. However, Mexican criminals also benefit greatly from selling illicit consumer items in the United States. The massive profits these criminal organizations make provide them with the finances to hire gunmen, buy weapons and pay bribes to officials. stratfor.com

Arson & Fire

Hackensack, NJ: Mattresses, sofas fuel 4-alarm fire at New Jersey furniture store
A four-alarm fire tore through a furniture store in New Jersey Wednesday, with intense flames fed by burning sofas and mattresses. The blaze broke out around 10:30 a.m. at Buy and Save Furniture 2 on Main Street, between Mercer and Atlantic, in downtown Hackensack. abc7ny.com



Auto Parts - Billings, MT - Armed Robbery
C-Store - Houston, TX - Robbery
CVS - Chantilly, VA - Armed Robbery
CVS - Wheaton, MD - Armed Robbery
CVS - Chamblee, GA - Armed Robbery
C-Store - Coos Bay, OR - Armed Robbery
Church's Chicken - DeKalb County, GA - Armed Robbery/Shooting - employee hurt
Grocery - Chantilly, VA - Armed Robbery
Jewelry - Newman, GA - Armed Robbery
Marijuana - Tarzana, CA - Armed Robbery
Pharmacy - Atlanta, GA - Armed Robbery
Smoke Shop - Tacoma, WA - Armed Robbery
Sporting Goods - Reno, NV - Armed Robbery
Walgreens - Fresno, CA - Armed Robbery
Yogurt Shop - Carson City, NV - Armed Robbery
7-Eleven - Vancouver, WA - Robbery/ Assault
7-Eleven - North Bend, OR - Armed Robbery


Daily Totals:
17 robberies
0 burglaries
1 shooting
0 killings




David Maxim
named Area Loss Prevention Investigator for Sally Beauty

Submit Your New Hires/Promotions or New Position




Featured Job Spotlights


SOC Director
Scottsdale, AZ

ADT Cyber Security is searching for a Senior level security practioner/manager with extensive experience in providing a multi-tenant or Enterprise equivalent customer focused 24x7x365 Managed Security Service. This opportunity encompasses the day-to-day operation of the Security Operation Center and will have primary responsibility for customer satisfaction driven by the service provided through the SOC...

Divisional Loss Prevention Director

Provides strategic loss prevention management for a division of 2,000+ stores with sales volumes totaling +/- $4B. Maximizes profits by developing and executing programs to reduce and prevent the loss of company inventory/assets and managing Regional Loss Prevention Managers within an assigned geographical area...
Global Manager of Environmental Health and Safety
Austin, TX

● Establish goals for EHS performance and implement effective EHS systems to ensure continuous improvement
● Provide oversite to Regional Environmental Health and Safety Administrators and Global Risk Leadership on EHS matters with a focus on environmental issues...

Regional Asset Protection & Safety Manager
Bellevue, WA

The Regional Asset Protection and Safety Manager will lead the Region in shrink reduction and profit maximization efforts. The position will proactively seek to bring economic value to the company, promoting profitable sales and world class customer service while ensuring a safe place to work and shop...

Regional Asset Protection & Safety Manager
Emeryville, CA

The Regional Asset Protection and Safety Manager will lead the Region in shrink reduction and profit maximization efforts. The position will proactively seek to bring economic value to the company, promoting profitable sales and world class customer service while ensuring a safe place to work and shop...

Regional Loss Prevention Manager
Baltimore MD

This position is responsible for managing all aspects of loss prevention for a geographic area to reduce and control shortage and other financial losses in 120 to 140 company stores. The coverage areas average $550 million in sales revenue and $3.5 million in shrink losses annually...

Auditor, Profit Protection Analyst
Philadelphia, PA

This position will conduct a range of field audits within a base of 60 retail stores to ensure compliance to operational standards to drive Operational Excellence and preserve profitability...

Loss Prevention Investigator
Wawa, PA

The Loss Prevention Investigator is responsible for utilizing proper investigative techniques and act as the primary liaison with field operations management. Conducts investigations into cash losses, deposit shortages, associate theft, overall shrinkage, and other matters...

Loss Prevention/Asset Protection Investigator
Boston, MA

Responsibilities will include but are not limited to:
● Protect the assets of the store as well as the associates and visitors.
● Maintain surveillance of the store via CCTV and conduct physical inspections including perimeter checks...

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The Power of Productivity: Science-Backed Tips, Productivity
Helps Retention and Help from a World Series Winner


7 Science-Backed Tips to Increase Productivity
Everyone wants to be as productive as they can be at work and enjoy that work as much as possible. There's endless advice about how to be more productive and what tips to use, but here are some science-backed tips that can help anyone boost productivity. Work with your own rhythm

CEOs, Here's What You can Do About Your Employees' Lack of Productivity
While workers have a responsibility to be good employees, those in charge also need to take responsibility for their performance and help them thrive and prosper at work. Here's what high-level leaders can do to improve worker's performance. Better technology

How Enabling Amazing Productivity Will Prevent Employees from Leaving You
As the job market tightens, job seekers know they have options, which means leaders must work harder to retain their top employees so they don't go elsewhere. By focusing on their productivity, it keeps employees working and remaining loyal to your organization. Let them grow

Want to Power Up Your Productivity? Here's a Pro Tip from a World Series Winner
As the World Series games continue, think about what it really takes to be one of the players: it's a high-stress game and your team is counting on you. Athletes rely on mindfulness to improve their game and here's how it can work for you too. Slow down




Active listening is absolutely critical if you really expect to influence change or modify behavior. You've got to hear what they're saying before you can plan or expect to do virtually anything. And hearing what they're saying is not simply hearing the words it's all about hearing the meaning and the intentions behind the words. Because words have a tendency to hide the true meanings and beliefs. As truth is often cloaked in humor so is meaning hidden in words. With the number one obstacle being one's self hearing is often drown out by how we want others to view us. So if you can leave your self at the door so to speak you can then begin to focus on hearing what they're saying.

Just a Thought,
Gus Downing


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