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 11/8/18 LP, AP & IT Security's #1 News Source d-ddaily.net






Q4 RAM LP Committee Meeting
Nov. 28
Axis Experience Center
Chelmsford, MA

RLPSA Connect
Nov. 15

D&D's Live in NYC
At NRF Big Show

Monday, Jan. 14

The Daily's New Year's
Kickoff Reception

Honoring NRF
LP Council
Tuesday Evening Jan. 15

NRF Big Show
Jan. 13-15

ISCPO 2019 Conference
March 6-7

RILA AP Conference 2019
May 5-8

CNP Expo 2019
May 21-24

NRF Protect 2019
June 11-13

The D&D Daily 'Live at NRF Protect'
June 14

RLPSA Conference 2019
Aug. 4-7

See More Events


The NRF ORC Effort

Quick Take 14

Delta Lock

Group LP Selfie
Pizza Party Drawing

Watch More Here





'18 National Retail Security Survey

2017 NRSS Survey

2016 NRSS Survey

2015 NRSS Survey



CONTROLTEK Raising Funds for Youth
at the 18th Annual "On Your Feet" Gala

The event took place on Tuesday, October 23 at New York City's Pier Sixty at Chelsea Piers, and raised funds to benefit the Foot Locker Foundation's youth educational and sports scholarships and programs. Read more about this event here

Featured in picture, left to right: Steve Sell, VP Global Sales & Marketing - CONTROLTEK, Dick Johnson, Chairman and CEO - Foot Locker and Tom Meehan, CSO & CISO - CONTROLTEK

Got a picture of your team on your cell phone?

Send it to us!



Scott Pethuyne promoted to Director, Analytics & Fraud Management - Asset Protection for Ascena Retail Group
Scott was previously the Sr. Manager, Analytics - Assets Protection for over a year before taking this new role. Prior, he was working for Justice in various roles including Manager of Analytics - Asset & Profit Protection, Loss Prevention Investigator, Loss Prevention - XBR Analyst and Loss Prevention Officer. Scott earned his Bachelors of Arts degree in Criminology from The Ohio State University. Congratulations, Scott!

Kellen McWhite, CFI promoted to Associate Director, Global Threat Detection & Response for Best Buy
Kellen previously held the title of Senior Manager of Security & Crisis Management for Best Buy and has been there for over 18 years, holding various roles such as Manager of Fraud Prevention & Campus Security and Operations, Sales, Services, LP, Inventory and Merchandising Management. Congratulations, Kellen!

Cory Vaughan promoted to Compliance, Asset Protection & Safety Ops Manager for Walmart eCommerce
Cory was previously the Market Asset Protection Manager for Walmart for the greater Atlanta Area for over six years before taking this new role. He earned his Bachelor's degree in Finance from the University of West Georgia. Congratulations Cory!

Angela Rueber promoted to Crisis Manager - Global Security Operations for Amazon
Angela previously held the title of Risk Manager, Security Strategy and Standards - Global Security Operations for Amazon, and has held other roles including Program Manager - Security Strategy and Standards - Global Security Operations and LP Specialist - North American Customer Fulfillment since she started with the company in 2015. Prior, she worked at Nordstrom for over seven years, holding different loss prevention manager roles and was also a Senior LP Manager for Sears Holdings Corporation. Congratulations, Angela!

Patricia Carbonara promoted to Manager, Violence in the Workplace Assessment, National Loss Prevention for Nordstrom
Patricia has held a variety of loss prevention roles throughout her 24 years at Nordstrom including Regional Investigations Manager - Loss Prevention, Regional Loss Prevention Trainer - Midwest, Area Loss Prevention Manager, Loss Prevention Manager, and Loss Prevention Agent. Congratulations, Patricia!

Maria Herrera-Garcia promoted to Investigative Manager - Global Investigations for Walmart
Maria previously held the role of VP Administrative Assistant - Global Investigations for the retailer, and throughout her four years there she's held other roles including Administrative Assistant II - Global Investigations and Coordinator - Corporate Security. Maria earned her Bachelors of Arts degree in International Relations and Affairs from the University of Arkansas at Fayetteville. Congratulations, Maria!

Submit Your New Corporate Hires/Promotions or New Position

John Butrim, Director of National Accounts, ADT Security
Named to Security Systems News "20 Under 40" Class of 2018 Winners

Security Systems News is proud to recognize another class of promising young professionals with its "20 under 40" awards. The Class of 2018 is the first time that Security Systems News has chosen to bring its formerly separate classes of "20 under 40" Integrators and End Users into one unified group, further emphasizing the value of this year's winners.

As Director of national accounts for ADT Security, John Butrim, 37, focuses on the multi-family and homeowners' association (HOA) divisions, including sales, installation and customer service.

Butrim originally started in security in 2007 at Brinks, work he found very rewarding. "It has been an industry that I like because we are helping to protect homeowners, their families and their pets-it has been a fun journey in the alarm industry." More recently, in the Multifamily vertical, John and his team have shown owners how to increase revenue through monitored security and smart technology.

In the area of self-betterment, Butrim is enrolled at Northwestern Kellogg School of Management, where he is earning his executive MBA in his spare time while he continues in his current role at ADT. "I want to partner with people and executives from different industries and understand what they have done in their industries when they were in a similar situation instead of just looking at what the security industry has done," he said. securitysystemsnews.com

   See the full list of this year's "20 Under 40" winners here.

City Furniture Prevents Identity Theft with Intellicheck's Retail ID Mobile
City Furniture is protecting customers and non-customers alike from the damaging impact of identity theft with a cutting-edge technology solution now in place at their twenty-nine locations across Florida including their newly unveiled showroom and warehouse at Ocoee. Anyone attempting to use a fraudulent ID to make a purchase or open an account will be unsuccessful because of the deployment of Intellicheck's (NYSE AMERICAN: IDN) fraud fighting app, Retail ID Mobile. This state-of-the-art technology solution provides real-time customer identification authentication that prevents fraud, while providing a seamless customer experience. apnews.com

CONTROLTEK Ranks Among the Top 10 Retail Security Solution Providers by Retail CIO Outlook
CONTROLTEK, an emerging leader in retail product protection, has made Retail CIO Outlook's 2018 list of the "Top 10 Retail Security Solution Providers" for its comprehensive line of secure packaging products that help the nation's leading banks, armored couriers and retailers transport cash safely and securely, and boost loss prevention efforts. controltekusa.com

'CONTROLTEK FlatGuard Offender Report' Released by the LPRC
Leading retail researcher and industry organization, the Loss Prevention Research Council (LPRC), has conducted new study on the first EAS tag made specifically for small leather goods, the FlatGuard, made by emerging retail product protection leader, CONTROLTEK.

The study consisted of exposing ten known offenders to the FlatGuard technology and taking them through LPRC's "See-Get-Fear" interview protocol. "Offender reactions to the FlatGuard seemed to support a story of overall deterrence," the report states. "They rated the tag highly as a deterrent, and indicated by and large that the tag would result in them abandoning their plan to steal the protected product."

   For more information and to download a copy of the report, click this link.

LPRC: The Most Commonly Stolen Items During The Holiday Season
While some items, such as electronics, may seem like obvious targets of theft, others may surprise you. Here is a list of the most commonly targeted items by retail thieves based on research by the Loss Prevention Research Council.

● High-end Smart Phones and Other Electronics
● Designer Clothing and Accessories
● Athletic and Casual Footwear
● High-end Cosmetics
● Alcohol and Tobacco
● Common Household Goods  lpresearch.org

Luxury goods giant Richemont UK found guilty of racism
The Times reported on Wednesday that Richemont UK‚ the umbrella group for brands including Alfred Dunhill‚ Chloè and Purdey‚ the gunmaker to the royal family‚ had instructed private detectives to spy on one of its London employees after she complained about race discrimination.

Judges at the central London employment tribunal found that 56-year-old Cheryl Spragg‚ who was employed in the accountants' department at Richemont's offices in London‚ was the victim of racial discrimination.

One of the most extreme examples of discrimination against Spragg was when she was "snubbed" by a group of colleagues who refused to travel with her in an office lift‚ reported The Times. The tribunal found that Richemont's human resources team at first attempted to discourage and then tried to suppress Spragg's discrimination complaint.

The ruling cited evidence from another employee at the company's London office‚ who was Malaysian Chinese‚ that the working environment was rife with "casual racism" that staff were expected "just to put up with". timeslive.co

   Richemont Responds to Racial Discrimination Allegations in the U.K.

Under Armour: New report on the company's culture was 'tough to read'
Under Armour is telling employees that it will fix the company's culture after a report in The Wall Street Journal revealed a practice that had allowed employees to charge strip club visits to their corporate cards.

In a letter obtained by CNN Business, CEO Kevin Plank and President Patrik Frisk told employees late Monday that the Journal story was "tough to read."

"This is not the culture we envision for Under Armour," they wrote. Plank and Frisk said the company will hasten a "meaningful cultural transformation" that they say is already happening at Under Armour. "We can and will do better," they added.

The letter was sent after the Journal reported earlier Monday that Under Armour (UA) told employees in an email in February that it would no longer reimburse certain expenses, including adult entertainment and gambling. Read the full letter to UA employees here: cnn.com

Read Google CEO's response to employee sexual harassment protests
Google CEO Sundar Pichai just sent a memo to employees detailing changes to its sexual harassment and misconduct policies in the wake of massive protests last week.

More than 20,000 Google employees walked out of their offices Thursday following a bombshell New York Times report that detailed how the company has shielded executives accused of sexual misconduct, with organizers demanding concrete changes like a new system for reporting abuse and an employee representative on the company's board. Read the full memo to employees here: cnbc.com

Majority of Travel Buyers Believe Female Business Travelers
Face Greater Risk on the Road

Nearly 7 in 10 (69 percent) U.S. travel buyers believe that female travelers generally face greater risk when traveling for business, according to new research released today by the Global Business Travel Association (GBTA), in partnership with WWStay. Additionally, 61 percent feel it is very important to consider female safety when implementing risk management programs.

Travel to certain countries/cities, sexual harassment and assault or kidnapping were reported as the top safety concerns for women travelers. gbta.org

What the CEOs Are Reading
Walmart' Town Centers: One More WOW!!!
Rocket Ship Walmart Commander CEO Doug McMillon
Put Your Jet Packs On & Hope You Can Follow Him - Or Find Another Job

Disruption ain't for the faint of heart. And McMillon is turning out to be the disruptor in chief, turning the lumbering behemoth into an agile, innovative startup.

They are reimagining their enormous supercenters along with the land and parking lots surrounding them. Walmart describes its vision as a Town Center concept. They are planning to lease the underutilized space to gyms, farmers markets, food halls, in-house and free-standing restaurants like Shake Shack, Caribou Coffee, Orangetheory Fitness, skateboard parks, ice rinks, dog parks, movie theatres, bowling alleys and a myriad of other entertainment and recreational facilities.

Walmart is building local lifestyle Town Centers as compelling go-to places where consumers, particularly the emerging Gen Z cohort, will want to spend some time hanging out.

Currently they are planning for more than a dozen Town Center concepts across the U.S. in Washington, Missouri, California, Texas and Arkansas, among other states. They intend to develop their first supercenter Town Center next spring in Longmont, Colorado, which includes 12 acres of adjacent vacant land around the supercenter as well as six to eight acres of underutilized parking space.

Beginning of the End of the Word, "Store"
This may very well spur an acceleration among the other major players who are defining their own strategies for building experiential communities: Macy's, Kohl's, Target and Nordstrom, among others. And old -world mall and shopping center developers/owners should take note. therobinreport.com

Sears Vendors Being Offered 55 Cents on the Dollar
Sears suppliers are getting lowball cash offers for receivables

The Sears bankruptcy has made suppliers to the retailer skittish - and some investors are looking to make a buck off the situation.

A group of distressed-debt purchasers has been floating lowball offers for the receivables of vendors who sold clothing, jewelry and home goods to Sears ahead of its Chapter 11 filing, sources told The Post.

Most offers this week range from 55 cents to 70 cents - sharply below rates that would more typically fall in "the high 80s," admits Adam Stein-Sapir of Pioneer Funding Group, a claims-trading firm.

The bids are for merchandise that was shipped to Sears within 20 days of its Oct. 15 bankruptcy filing - goods that typically would be paid in full under a Chapter 11 reorganization.

Last year, Toys 'R' Us vendors had expected to get paid in full after the toy giant filed for Chapter 11. Instead, they got 22 cents on the dollar after the toy retailer staged a surprise liquidation a few months later.

"These currently low offers are attempting to exploit the fear of administrative insolvency." nypost.com

How phone shop staff are making life easier for criminals to steal your money
Some of the nation's biggest mobile operators are making life easier for scammers by failing to carry out basic identity checks. An undercover investigation from the BBC's Watchdog Live found that as a result, staff in mobile phone shops are handing over replacement SIM cards to fraudsters, which can be used in the SIM swap scam to potentially empty victims' bank accounts. mirror.co.uk

The Birth of a Multibillion Industry - Security's New Frontier
ATKearney White Paper: The Next Gold Rush: Cannabis and Consumer Products

We are at ground zero for the birth of a multibillion-dollar industry, one CPGs and retailers will have a significant role in developing. atkearney.com

Holiday sales poised to be best since Great Recession
Holiday sales this year will be the best since the Great Recession, according to a new report by B. Riley FBR. Analysts led by Susan Anderson with the investment bank predict same-store sales at retailers they cover will rise 2.2% this holiday season, versus 1.6% in 2017 and 0.2% in 2016. They also anticipate an increase in gross margin of 45 basis points on average. In their analysis, the best-positioned retailers include Carter's, The Children's Place, American Eagle Outfitters, Guess, Urban Outfitters, Chico's, PVH Corp., G-III Apparel Group, L Brands, Hanesbrands and Hasbro. retaildive.com

Domino's Director, Safety Supply Chain Services job removed from website

N.J.-based Destination Maternity to close 280 stores over next 4 years

Amazon's new NYC jobs can't replace all the ones lost to the online-retail revolution

Facebook catches pop-up fever, opening first retail shop in 9 Macy's stores

Quarterly Results
Sally Beauty Holdings Q4 comp's down 0.2%, net sales down 0.8%
SpartanNash Q3 comp's down 1.9%, net sales down 3.7%


Florida Law Enforcement Property Recovery Unit 2018 Conference

Highlights First Retail Fusion Center and Recognizes
Law Enforcement and Retail Award Winners

The Florida Law Enforcement Property Recovery Unit annual conference proved once again why we are the premier law enforcement and private partnership conference within the State of Florida. This year's conference again surpassed the previous year's attendance with attendees representing 26 Sherriff's Offices, 29 Police Departments, and 15 retailers.

FLEPRU recognized Detectives Michael Wilds and Detective Eric Fernandez from the Sunrise Police Department as Investigators of the Year for a case involving a distraction theft group that were using fireworks to cause chaos and panic within malls throughout the Southeast United States to steal Rolex watches. We also recognized Lindsey Campbell from the Volusia County Sheriff's Office for her exceptional analytical support in several high profile violent crimes. The Business Partner of the Year recipient, Rick Gonzalez from Walgreens, was also recognized. Lt. Nancy Alvarez of the Monroe Sheriff's Office nominated Mr. Gonzales for his assistance during the Hurricane Irma relief response that devastated the Florida Keys in September of 2017.

This year's outstanding training curriculum started off with keynote speaker Brevard County Sheriff Wayne Ivey. His inspirational speech, "Leadership From The Ledge", set the positive and motivational tone for the conference which was followed up by two and half days of exceptional training. The training concluded with interview & interrogation class presented by Dave Thompson from Wicklander-Zulawski (W-Z). I heard from a Detective with over ten years of experience that he learned more in the three hour presentation by Dave Thompson than he has learned in years of advanced law enforcement training he has attended.

Read the full recap here

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The Loss Prevention Foundation (LPF) Announces Newest Bachelor Level Partner

ADT joins the LPF as Bachelor Level Partner

Matthews, NC - The Loss Prevention Foundation (LPF) announced its newest bachelor level partner, ADT. The Bachelor level partnership secures numerous certification course scholarships for ADT to distribute to industry professionals.

"We are thrilled to announce our new partnership with ADT," said Terry Sullivan, LPC, President of The Loss Prevention Foundation. "By partnering with the LPF, they are demonstrating their commitment to the loss prevention and asset protection industry. Our partners are vital to the continuation of our LPQualified (LPQ) and LPCertified (LPC) certification initiatives."

Headquartered in Boca Raton, FL, ADT is the leading provider of monitored security and interactive home and business automation solutions in the United States and Canada. With nearly 8 million customers, they have been protecting homes and businesses for over 143 years.

"Since its inception, the Loss Prevention Foundation has played a key role in developing and delivering the tools that are vital in helping to advance the loss prevention profession," said Rex Gillette, Vice President of Retail Sales for ADT. "We are proud to partner with this organization and play our part in helping to support their efforts."

About The Loss Prevention Foundation
The Loss Prevention Foundation (LPF) is a not-for-profit 501 c (6) organization founded in 2006, by industry leading professionals to serve the loss prevention /asset protection industry. An international leader in educating and certifying loss prevention and asset protection professionals, LPF is responsible for administering the industry's only internationally sanctioned LP credentials: LPQualified (LPQ) and LPCertified (LPC). With 24/7 online educational resources and a professional membership program, the LPF is able to educate the industry like no other organization of its kind, in the world. LPF is also focused on driving more talent to the industry from colleges, universities, military and law enforcement through its Academic Retail Partnership Program and its Hire A Vet Program. For more information, visit www.losspreventionfoundation.org.

About ADT
ADT is a leading provider of security and automation solutions for homes and businesses in the United States and Canada, people on-the-go and their networks. Making security more accessible than ever before, and backed by 24/7 customer support, ADT is committed to providing superior customer service with a focus on speed and quality of responsiveness, helping customers feel safer and empowered. ADT is headquartered in Boca Raton, Florida and employs approximately 17,500 people in the United States and Canada.


Hackers Gear Up for the Holidays Too
November marks the beginning of the holiday shopping season. Consumers are making their shopping lists. Retailers are gearing up for the rush of shoppers. And hackers are honing their skills and using new tools to take advantage of the spike in online transactions. A 2018 survey (PDF) by RetailMeNot shows that consumers are expected to spend an average of $803 holiday shopping during Black Friday weekend, up from an average of $743 last year, with Black Friday and Cyber Monday projected to be the top two desktop and mobile shopping days of the year. While 67 percent of shoppers will go to department stores, 60 percent plan to shop with online-only retailers.

As consumers spend more money online, the opportunities for fraud increase and so does the level of sophistication threat actors employ to conduct card fraud. Many tactics are aimed at Card Not Present (CNP) fraud, when the card is used online and over the phone and the Europay, Mastercard and Visa (EMV) chip technology has no mitigating effects.

One of the latest examples is Magecart, a toolkit of malicious software that was recently used to infect the websites of some clients of Shopper Approved, a customer review plug-in that hundreds of e-commerce sites use to collect reviews and help increase sales. When the plug-in was installed on payment pages of websites, Magecart could embed malware into the plug-in and capture shoppers' payment card data. Fortunately, the incident was discovered before the holiday shopping season was in full swing, mitigating the potential for widespread payment card skimming. However, that the malware is being used by various groups reinforces the fact that cybercriminals don't operate in a vacuum. securityweek.com

Why Password Management and Security Strategies Fall Short
Researchers say companies need to rethink their password training and take a more holistic approach to security. One says that companies need to make password management easier, while the other emphasizes a defense-in-depth approach that includes both technology and training, thereby putting less of a burden on humans.

David Jacoby, a senior security researcher at Kaspersky Lab, found in his firm's study that for less than $50, a criminal can buy a person's full digital identity. This includes personal data stolen from social media and bank accounts, gaming websites, and streaming media accounts.

Most of the data thefts are executed via spear-phishing or by exploiting security vulnerabilities in a Web application, Jacoby says. After a successful attack, the criminal will obtain a password dump, which contains a combination of email addresses and passwords for the hacked service. Because so many people use the same password for multiple accounts, attackers can also use this information to access accounts on other platforms. darkreading.com

How Cyber Insurance Is Changing in the GDPR Era
Privacy Breach Claims Are Rising

Although the EU's General Data Protection Regulation only went into full effect on May 25, it's already having an impact on the cyber insurance marketplace.

"GDPR is of massive concern and a big peril for our customers," says Thomas Clayton, a senior cyber underwriter at Zurich Insurance. "We are seeing a big uptick in claims and the costs associated with breach notifications." govinfosecurity.com

Seagate Is Using IBM Blockchain To Fend Off Computer Counterfeiters
Data storage giant Seagate has a counterfeiting problem. All one need do is Google "Seagate and fake" and the results produce numerous guides to help ensure users the hardware they're putting in their computer is real.

But the problem is actually larger than just retail customers buying fraudulent hard drives, which sometimes come shipped as nothing more than dressed up USB sticks. Not only are counterfeits making it onto some mainstream platforms like eBay, but something called the reverse supply chain, when customers return goods, is also vulnerable, increasing the risk that Seagate itself, which generated $11.8 billion revenue this year, is accepting counterfeits back into its own supply. forbes.com

China: Facial recognition powers new Lenovo unstaffed convenience store

U.S. Consumers' Security Habits Make Them Vulnerable to Fraud



LP Industry Evolution & A Look Into The Future

Editor's Message: 

For Most It's a Career. For a Few It's a Profession.

A Professional looks back after 30+ years helping to guide the industry.

With a unique individual style, defined by a quiet strength, level balance, sincere leadership, and depth of knowledge respected by senior management, stores, and AP teams alike, this true professional took the time to share his thoughts and advice for the next generation as he gently closes the door.

Leaving his mark on dozens if not hundreds, with many following his footsteps and hopefully carrying his qualities forward.

Hear his advice that we're honored to share with all of you.

The LP industry has evolved dramatically over the last 40 years. And over the next 10 to 20, it'll evolve to a place we're only getting glimpses of now. While the digital revolution may increase the amount of information you'll be able to manage, it will all still boil down to managing people, data, processes, theft, crisis, and keeping stores safe.

Chad McIntosh, VP of LP & Risk Management for Bloomingdales, has spent the last 40 years developing teams, building programs, delivering shrink results, solving critical issues, and watching the industry evolve. As he now enters retirement, we ask him to look back and look forward in this career-spanning interview full of invaluable wisdom and insight.

 Episode Sponsored By:

Jim Palmer - U.S. Coast Guard Community Services Command - Quick Take 15

Now in his 15th year attending NRF Protect, Jim Palmer, CSO & Sr. Director, U.S. Coast Guard Community Services Command, tells Amber what he looks for in the conference each year when it comes to networking and finding new solutions. Also, learn about his unique reporting structure at the Coast Guard CSC.



Mapping Fraud's DNA
Payments and commerce fraud has its own ecosystem, one that includes criminals, servers and other computing devices, IP addresses, compromised payment cards and stolen personal data, and even houses and other physical locations. The various parts come together to produce a nefarious whole, one that targets personal and payment data to enable product or identity theft, account takeovers and other illegal activities that, left unchecked, can ruin lives and take down companies.

What if that ecosystem were attacked, though, via a method that was inspired by decades of research into the deepest parts of human biology? That's what Feedzai is trying to do - it is using machine learning (ML), artificial intelligence (AI), human expertise and link analysis techniques to, in a way, map the genome of digital fraud so as to prevent it. In a new PYMNTS interview, Paulo Marques, Feedzai's co-founder and chief technology officer, spoke with Karen Webster about how that process works and how to create a sophisticated view of fraud. pymnts.com

Amazon wants members to choose their ideal 'Amazon Day'
Amazon is slowly rolling out a new delivery option in the United States, called Amazon Day, according to CNet. The invite-only program lets members set a specific day of the week for their shipments to arrive. Customers choose their preferred "Amazon Day" date during checkout, and that's when orders will arrive, the report said. chainstoreage.com

WHITE PAPER: The Tech Needed to Power Payments and Combat Criminals
The average order value increases 55% after adding the option to pay with a mobile wallet, according to BlueSnap.

Retailers can't get paid if their payment processing doesn't work. And if a transaction proves fraudulent, a retailer not only loses the value of the sale and the merchandise, but also risks losing the loyalty of a customer who was billed incorrectly for the purchase.

Here's a look at the essential components of payment processing that every online business should consider-no matter their size- in order to provide both a positive customer experience and to successfully collect payment. This report is driven from interviews with executives from leading payment processor and fraud prevention solutions at the Payments and Fraud 360 World Tour. Download the whitepaper here kount.com

Kroger Launches Voice-Assistant Ordering for Grocery Ecommerce

Zara launches online sales in 106 new countries




Helena-West Helena, AR: Employees charged in Beauty Supply store $70,000
theft ring

A massive theft ring in Arkansas is now broken up. Police say, the women who were arrested were the ones supplying the beauty. Baha Hamed is the owner of Beauty and Company. He says it took about a year for the investigation to be completed, but he's finally got the bad employees out of the store.

"We kind of realized that was an inside job, but we couldn't put our finger on it," Hamed said. The business owner has stores in Mississippi and Memphis. But it's his store in Helena-West Helena, Arkansas where things weren't adding up. "We were missing over $10,000 in hair products," he said. Investigators say the former employees eventually took more than $70,000 worth of stuff. wreg.com

Grand Forks, SD: Man pleads guilty to stealing $16,000 worth of items
from Shoe Carnival

A man pleaded guilty Monday for his part in stealing around $16,000 of merchandise from a store in Columbia Mall. Aundrae Valentine Brown, 31, will spend 90 days behind bars and pay back the remaining money, around $11,500, to Shoe Carnival during a three-year probation period. Court documents allege Brown and a juvenile were caught on security camera placing unpaid items into bags on February 22. They admitted to police in written statements that they'd stolen about $16,000 from November 2017 until February. Brown also pleaded guilty to a misdemeanor charge for contributing to the delinquency of a minor. The maximum penalty for the felony theft charge was 10 years in prison. grandforksherald.com

Portland, TX: Walmart Shoplifting call leads Police to Identity Theft Ring
According to the Portland Police the incident began as a shoplifting call but resulted in the discovery of a storage unit filled with stolen ID's and credit cards. Police confiscated more than 40 credit cards and 45 driver's licenses. According to Police, officers responded to a shoplifting call at Walmart on Saturday. The suspects attempted to drive away but were stopped by officers. That is when one of the suspects used the name of a victim in an ongoing identity theft investigation. The investigations lead officers to a storage in Corpus Christi where they found information of more than 45 people. kztv10.com

Update: Lawrence, KS: Woman sentenced for role in The Buckle $5,000
jean robbery

One of four women who tried to steal 26 pairs of blue jeans worth thousands of dollars has been sentenced to prison. The Lawrence Journal-World reports 25-year-old Shaikeece Whisonant was sentenced Tuesday to nearly two years in prison for robbery. She was one of four women who tried to steal the jeans, worth more than $4,200, from The Buckle in downtown Lawrence. They dropped 22 pairs and ultimately stole only four pairs, valued at $805. Prosecutors say one of the women maced a store employee and Whisonant punched an employee in the head. Whisonant, who has three small children, is currently serving a prison sentence for a Johnson County theft conviction. Prosecutors say she 18 prior convictions, mostly misdemeanor theft and traffic cases. washingtontimes.com

Winona, MN: Felony charges for a man who attempted to 'return' $1,400
of merchandise at Menard's

Garang Kaul Maniang Deng, 22, was referred for felony theft, obstructing the legal process, fleeing police on foot and giving a false name, after he reportedly attempted to return $1,400 of unpurchased merchandise and led Winona police on a chase. Deng entered Menards shortly before 12:45 p.m. Friday, filled a cart with merchandise and attempted to return the items at customer service. winonadailynews.com

Collinsville, IL: Armed robbers flee with cash and 'significant amount
of high-end eyewear

Two men robbed All About Eyes on Tuesday evening in Collinsville, according to police. The armed robbery happened around 7 p.m., Collinsville Major Brett Boerm said. Two men entered the store and displayed a weapon. They fled with an undisclosed amount of cash along with a "significant" amount of high-end eye glass frames, Boerm said. bnd.com

Sonora, CA: Police looking to ID woman wanted for Shoplifting at multiple stores in Downtown Sonora

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Shootings & Deaths

Brooklyn, NY: Man Shot, Killed in Target at Brooklyn's City Point Shopping Center
A man being chased by a group of men armed with a machete shot and killed another man inside a Brooklyn target minutes before the store was set to close, police say. The fury unfolded at the store's location at City Point, a multi-use shopping center on Albee Square in Downtown Brooklyn, around 11:30 p.m., when the alleged gunman stormed inside as he was being chased by at least four men he had just gotten into a dispute with, according to the NYPD. The victim, 25-year-old-year-old Carlton Spencer, tried to approach the shooter from the side when the gunman turned to the would-be attacker and shot him once in the chest, said police, who added the victim was unarmed. The other three men in the group fled the area, but were quickly taken into custody, police said. The shooter was also taken into custody; their names have not yet been released. Spencer was rushed to an area hospital, but was unable to be saved. Police said he had a criminal history, with his most recent arrest happening just days ago. nbcnewyork.com

Albuquerque, NM: Sheriff's Office identifies Dollar General robbery suspect shot by deputy on Halloween

Robberies, Incidents & Thefts

Tulsa, OK: Police Searching For People Committing 'Takeover-Style' Robberies
Tulsa police are looking for a robbery crew that's doing takeover-style robberies, holding employees at gunpoint and making them open the store safe. Surveillance video has been released from a robbery at a McDonald's. The video shows two people enter with guns, trying to cover their faces, and head straight for the back of the restaurant. "It's a takeover-style robbery. They come in at closing time with guns, take over the store, or whatever it happens to be, and leave with cash," said Sergeant Brian Blair. In this case, one of the robbers forced a worker into a back room and then took everything out of a safe. His partner walked in with a gun and made the worker leave. Police believe the same two people have robbed four different places. They believe there could be five suspects altogether. newson6.com

Mobile, AL: Police say a shoplifter is a danger to the public
Mobile Police say a small time thief, very well known to them, has suddenly upped his game and is now considered armed and dangerous. This past August, police say 45-year-old Charles David Pickens stole merchandise and food from the Walmart on Theodore-Dawes Road. A store worker confronted him in the parking lot, but he threatened her with a knife, then drove off. Investigators say just by producing the knife, Pickens took the crime from a simple theft to a robbery, which carries a harsher penalty. They want him off the streets. Pickens arrest history includes 17 felony arrests, as well as property theft, drug offenses, and reckless endangerment. fox10tv.com

Federal Way, WA: Police asking for public's help after string of S. King County businesses robbed at gunpoint

Calgary, AB, Canada: Six teens in custody following a violent robbery spree targeting stores across Calgary

St. Thomas, USVI: Man Indicted On Two Jewelry Store Robberies Related Gun Charges And Conspiracy


$2.7M Worth of Counterfeit Wall Chargers That Could Cause 'Grave Damage' to Shoppers Seized at NYC Port
Customs and Border Protection Officers were inspecting shipments at the port on Sept. 28 when they discovered 1,500 cartons filled with 150,000 wall chargers that had counterfeit UL markings on them, U.S. Customs and Border Protection said in a release. nbcnewyork.com

Sentencings & Charges

Salem, MA: William Rodriguez, also known as 'Willy Wonka,' to serve 8 years in prison for 36 burglaries in 4 states
A six-month investigation dubbed "Operation Golden Ticket" concluded Wednesday as a suspect known as "Willy Wonka" was sentenced to eight years in prison in connection with what is believed to be the largest burglary prosecution in the history of Massachusetts. Two months ago, Operation Golden Ticket led to the indictment of four men, including 47-year-old Rodriguez, in connection with 38 burglaries and 20 car thefts, totaling more than $900,000 in stolen cash and property, over the last year. masslive.com

Update: Los Angeles, CA: Man charged in deadly Trader Joe's standoff expected in court; Representing himself
A man accused of triggering a gun battle that resulted in a Trader Joe's assistant manager being shot to death by Los Angeles police, and a subsequent standoff inside the Silver Lake Trader Joe's store where he allegedly took more than a dozen people hostage, will be allowed to act as his own attorney, a judge ruled today. During a late-afternoon court session, Los Angeles Superior Court Judge Gustavo Sztraicher granted Gene Evin Atkins' request to represent himself on murder and other charges after warning the 28-year-old defendant that it was, in his opinion, "almost always an unwise decision to represent yourself" and that the case against him was being handled by an experienced criminal prosecutor, Deputy District Attorney Tannaz Mokayef. Atkins-who could face life in prison if convicted as charged-told the judge that he understood and wanted to go forward defending himself. losfelizledger.com


Advance America - Kalamazoo County, MI - Armed Robbery
All About Eyes - Collinsville, IL - Armed Robbery
Auto Zone - Madison, WI - Armed Robbery
C-Store - Chicago, IL - Armed Robbery
C-Store - Chesterfield, VA - Armed Robbery
C-Store - Storm Lake, IA - Armed Robbery
C-Store - Janesville, WI - Armed Robbery
C-Store - Manchester, NH - Robbery
Circle K - Fairview Park, OH - Robbery
Gas Station - Starkville, MS - Armed Robbery
Gas Station - Easton, MD - Armed Robbery
Gas Station - Terre Haute, IN - Armed Robbery
Grocery - Houston, TX - Armed Robbery
Gun Store - Jackson County, MI - Burglary
Gun Store - Albany, GA - Armed Robbery
McDonald's - Tulsa, OK - Armed Robbery
Restaurant - Santa Fe, NM - Armed Robbery
Safeway - Federal Way, WA - Armed Robbery
T-Mobile - Columbia, MD - Armed Robbery
Tobacco Shop - Hixson, TN - Armed Robbery
Verizon - Jasper, GA - Armed Robbery
Walgreens - Mukwonago, WI - Armed Robbery
Walgreens - Sheboygan, WI - Armed Robbery
7-Eleven - Yakima, WA - Armed Robbery



Daily Totals:
23 robberies
1 burglary
0 shootings
0 killings




Samantha Yakush
named Loss Prevention Manager for NAPA Auto Parts

Andre Lawrence
promoted to West Coast Loss Prevention Manager for The RealReal

Karen Cruz
named District Loss Prevention Manager for The TJX Companies

John MacLeod, CFI
named Regional Loss Prevention Manager for Michael Kors

Greg Dolcich
named Area Loss Prevention Manager for Ross Stores

David Marks
named Asset Protection Specialist for 7-Eleven

Guillermo Rivera
named Regional Asset Protection Investigator for Mobilelink

Valerie Laschen
named Corporate Investigator for Nordstrom

Liliana Carioto
promoted to Supply Chain Investigator for The TJX Companies

Mark Sosa
promoted to ORC investigator for The Home Depot

Trevor Edwards, CFI
promoted to District Manager of Investigations for Macy's

Nisat Shima
named Loss Prevention and Safety Coordinator - JFK Terminal for SSP America
Martin H. Lisitza, CFI named Field Asset Protection Manager for Advance Auto Parts
Alfredo Ontiveros named Regional Investigator for GoWireless, Inc.
Patrick Walsh named Organized Retail Crime Investigator - National Task Force for TJX Companies

Submit Your New Hires/Promotions or New Position




Featured Job Spotlights


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Holiday Hiring: Preparation Tips, Creative Strategies to Staff Up,
and How to Keep the Candidate Search Moving


Three Tips to Prepare for Seasonal Hiring Needs
As the holiday season inches closer, businesses are gearing up for the inevitable rush and hiring additional seasonal staff to their ranks. Here are some tips that any company can use to prepare for seasonal hiring. Familiar faces

Use These Creative Strategies to Staff Up Before the Holidays
The holiday season always poses challenges for business looking to hire seasonal workers, but this year could be one of the most difficult. Here are some creative and effective ways to hire holiday workers from other companies. AI and Apps to the rescue

6 Tips for Keeping the Candidate Search Moving During the Holidays
It can be hard for companies to remain at peak productivity during the holidays, but you can still hire new employees and make the process go a lot smoother by following these tips. Take advantage of the lack of competition

10 Top Perks and Benefits that Win Employees Over
If you're looking to hire extra employees this holiday season, adding in some extra perks and benefits to help win potential workers over is a great idea. Here are the top corporate perks and benefits that employees love to have at any job. Offer free food




Progress or moving forward has as much to do with which way you're facing as anything else. If you stay focused on facing your customer and not your internal team then you might find success is a little closer than you think. This goes for the vendor and for the retailer, as we all have customers to serve both internally and externally. And while it's impossible to always stay facing them, the mere thought of it will bring you back a little faster if you just remember that your ultimate success is driven by your customers, whether it's individual stores or companies. Much too often we all tend to get lost in the politics of our inner group and use it as a means of avoiding having to accomplish difficult tasks. But all you've got to remember is to turn around and face the customer and then you'll be back on track getting things done and moving forward.

Just a Thought,
Gus Downing


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