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 11/28/18 LP, AP & IT Security's #1 News Source d-ddaily.net







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'18 National Retail Security Survey

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Hector Sanchez named Senior Director of Enterprise Security for TBC Corporation
Previously, Hector was the Head of Operations for Holistic Secured Operations, Inc. for over two years. Prior, he held various corporate security positions for Alcatel-Lucent including Sr. Director Corporate Security Officer, Corporate Security Director and Corporate Security Manager. Hector also served in the United States Army. He earned his Bachelors degree in Business and his Masters of Business Administration from the University of Phoenix. Congratulations, Hector!

Joshua Rogers, CFI named Director of Asset Protection for Food Lion
Joshua was previously the Division Manager of Asset Protection for the retailer, and has worked at Food Lion and Delhaize since 2004. He started as a Store Manager, and then became a Regional LP Manager in 2011. Joshua earned his Bachelor's Degree in Business Administration from South University. Congratulations, Joshua!

Rob Wynn named Director Asset Protection - Eastern United States for Whole Foods Market
Rob was previously the Director, Food Safety and Quality Control for Weis Markets for over five years before taking this new role. He's held other various positions in the loss prevention and asset protection industries including Regional Director of AP for Weis Markets, Director of LP and District LP Specialist for Harris Teeter, Inc., District LP Rep. for Eckerd Drugs and LP Manager for Kmart, Allen's of Hastings and Gordmans. Congratulations Rob!

Chan Park promoted to Corporate Investigations & Internal Audit Manager for Goodwill of Orange County
Previously, Chan was the Senior Investigator for the retailer before this promotion. He's held a variety of asset protection and investigation roles throughout his three years there including Internal Auditor and Trainer and AP Investigator. Chan was also a Compliance Analyst for Network Capital Funding Corporation and a Produce Sales Analyst for Ready Pac - Albertons. He also served in United States Marine Corp. Chan earned his Bachelor's of Arts degree in Philosophy/Law and Society from University of California, San Diego. Congratulations, Chan!


Amanda Grabowski named Senior Security Investigator for Comcast
Amanda was previously the Asset Protection Business Partner for Target before taking this new role. Throughout her 12 years at Target, she held the roles of Senior District Investigator and Executive Team Leader Assets Protection. Amanda earned her Bachelor's degree in Criminal Justice from State University of New York College at Oneonta and her Master's in Criminal Justice/Forensic Science from University of New Haven. Congratulations, Amanda!

Chalston Layacan named Senior Corporate Investigator for Nordstrom
Chalston was previously the Manager, Security Incidents and Investigations for Fox, and prior she held various investigations positions for Microsoft including Microsoft Global Security Senior Lead Investigator and Microsoft Global Security Investigator. Chalston earned her Bachelor's degree in Criminal Justice from Seattle University. Congratulations, Chalston!

John Sprague named Regional Sales Manager for Northeastern US and Eastern Canada for Arecont Vision
Arecont Vision Costar, the leader in network-based video surveillance solutions, announces the appointment of John Sprague as Regional Sales Manager. Mr. Sprague is responsible for customer and partner sales support across the Northeastern United States and Eastern Canada. The company is a new business unit of Costar Technologies, Inc. (OTC Markets Group: CTSI) that first launched on July 13th, 2018, and is continuing to expand its sales and support teams across the Americas. Congratulations, John! Read more here

Submit Your New Corporate Hires/Promotions or New Position

Lisa Roy, VP of Commercial Sales, Johnson Controls
Recognized by SSN Among Top Women in Security

For the tenth consecutive year, Security Systems News has the honor of featuring several outstanding Women in Security, each of whom has stood out in her company and within the industry. This year's profiles include women from different areas of the business, including commercial integrators, manufacturers and monitoring centers.

"In an industry that has been male dominated, SSN feels it is vitally important to shine a light on women in security who are making a difference in the industry through their work and through efforts to advance the role of women in security through awareness, mentoring and role modeling," said Paul Ragusa, editor of SSN.

With nearly 25 years in the industry, Roy reflects on where we are today

As VP of commercial sales, Lisa Roy leads commercial sales for Johnson Controls Building Technologies and Solutions Group in North America, which includes all lines of business - systems, services and energy performance contracting.

"I'm responsible for driving sales strategy and commercial excellence for the direct channel business and its profitable growth year-over-year," she said. "Johnson Controls firmly believes in taking proactive measures to prepare for a more productive, more secure and more sustainable future. We create intelligent buildings, efficient energy solutions, integrated infrastructure and next generation transportation systems that work seamlessly together to deliver on the promise of smart cities and communities."

Roy began her career 24 years ago with Johnson Controls as an application engineer and since then has enjoyed nearly 20 different roles in sales, leadership and general management in various businesses within the company.

"Over that time, I've witnessed the fascinating evolution of the buildings and energy industry and have been a champion for transforming infrastructure to facilitate service, growth and innovation," she explained. "Earlier in my career and prior to the integration with Tyco, I was vice president and general manager for Johnson Controls North America Security and Fire, so I have first-hand understanding of the unique challenges and opportunities facing the security industry."  Read more about Lisa here.

Other women in security recognized this year include:

Jessica Burton, global surveillance product marketing manager, Seagate Technology
Alice DeBiasio, VP/GM, Resideo
Susan Hunter, managing partner, Security 101 Hampton Roads
Rose Sabourin, operations support manager, CMS
Angie Wong, president, Ojo Technology Inc.

Johnson Controls' Kristy Dunchak to present at 2018 Massachusetts Conference for Women, speaking to attendees on personal activism

Johnson Controls announced that for the fifth consecutive year it will sponsor and participate in the Massachusetts Conference for Women on Dec. 6, 2018, at the Boston Convention & Exhibition Center in Boston. The event will feature Kristy Dunchak, senior director of Product Management for Converged Solutions, Building Technologies & Solutions for Johnson Controls, as a panelist discussing how turning your personal mission into your purpose at work can have lasting effects in your life and the world around you. During the show, the Johnson Controls booth will also feature presentations by key employees who will discuss the importance of women in technology.

In the session entitled "Authentic Activism: Creating Change from 9-to-5...and Beyond," Dunchak will share her personal journey on the road to a life of meaning - personally and professionally. tycosecurityproducts.com

Security Industry Association Announces 2018 RISE Scholarship Winners
Two Axis Communications Professionals Among This Year's Winners

The Security Industry Association (SIA) has selected six young professionals employed at SIA member companies to receive the 2018 SIA RISE Scholarship, an initiative through SIA's RISE networking group for young security professionals.

The RISE Scholarship program awards $3,000 to each honoree for use in expanding their knowledge in human resources, information technology, marketing/sales, project management, security engineering and/or risk management. The funds can be used toward completing professional development courses, SIA program offerings and/or other academic or education programs.

The six winners for the 2018 SIA RISE Scholarship are:

● Charlotte Alberta, Allegion
● Kelsey Carnell, Axis Communications
● Michael Jones, Brivo Systems
● Antoinette King, Axis Communications
● Erin Mann, Allegion
● Bryan Tulshi, Intelligent Security Systems (ISS)   securityindustry.org

Global Guard Service Revenues to Grow 6% Annually Through 2022
Global guard service revenues are projected to increase 6 percent per year to $145.2 billion in 2022, according to Global Security Services, a new study from the Freedonia Group. The study also states that growth will be driven primarily by gains in developing countries, with highly populous industrializing nations such as China and India contributing a particularly large share.

The study explains that factors supporting these gains include increased urbanization and income inequality, which will tighten concerns about crime as well as boost the size of the population able to afford guard services; improvements in licensing and professionalization, which will boost public trust and enable price increases; greater outsourcing of non-core business activities such as guarding; and an increased penetration of technologically advanced security systems, which will demand more highly skilled guards. sdmmag.com

FDA Hires Walmart's VP of Food Safety - A Blockchain Technology Expert
The FDA thinks Walmart may have one solution to romaine lettuce recalls

Twice now this year, federal health officials have warned Americans not to eat any romaine lettuce at all, and asked stores to throw away all their supplies.

It wasn't because all the romaine lettuce in the country was contaminated. It was because there was no good way to figure out quickly where the contaminated lettuce was coming from. When people started dying from E. coli infections last spring, the Food and Drug Administration and the Centers for Disease Control and Prevention decided the safest bet was just to tell people to stop eating it.

It's a frustrating and inefficient process, and now the FDA is looking to a mega-retailer to help solve the problem: Walmart.

The FDA has hired Walmart's vice president of food safety, Frank Yiannas, as deputy commissioner for foods and veterinary medicine. FDA commissioner Dr. Scott Gottlieb hopes Yiannas can help persuade the U.S. food industry to adopt a computerized system that keeps track of each head of lettuce, or box of mangoes, or package of chicken parts, along each step of the way from farm to store or restaurant.

"One of his specific areas of expertise is the development of blockchain technology for track and trace," Gottlieb said.

Blockchain is a shorthand term for a way of keeping accurate records of transactions that is timestamped and difficult to alter. Used in food distribution, it would be a secure way to track food as it is harvested, processed, packaged, distributed and sold. nbcnews.com

Jacksonville, FL: Update: Florida Mall Faces 10 Lawsuits Over Video Game Tournament Shooting
Ten lawsuits have been filed against the owners of a Florida outdoor mall where authorities say a gunman opened fire at an online video game tournament, killing two people, wounding several others and then fatally shooting himself. The Florida Times-Union reports that nine of the lawsuits were filed earlier this month against The Jacksonville Landing and its owners. Another suit was filed several days after the Aug. 26 shooting.

Retail Stores Still Important for Holiday Shopping Experience
In-store shopper numbers for Black Friday week saw year-over-year improvement
ShopperTrak, a Tyco Retail Solutions' brand, today released a more comprehensive report of shopper behavior during 2018 Black Friday week through the busy weekend, the period spanning from Sunday, Nov. 18 to Sunday, Nov. 25. For the analysis, ShopperTrak compared daily store traffic versus the same days last year.

ShopperTrak found that store traffic for the Black Friday week in total resulted in a 1.2 percent decrease vs. last year. But this decline represents an improvement from 2017 when traffic was down 2.3 percent. Black Friday weekend 2018 (Thursday, Nov. 22 to Sunday, Nov. 25) declined only 1.5 percent this year, compared to a 2.2 percent decline in 2017. With online shopping increasing and the early holiday store traffic trends starting to improve over previous years, the relevance of the store for the customer shopping experience is becoming evident. businesswire.com

Canada Posting: SENIOR DIRECTOR, CORPORATE SECURITY for Aurora Cannabis - Edmonton, CA - A Global Position
Aurora Cannabis is looking for a Senior Director, Corporate Security to join our team in the fast-paced cannabis industry. The successful applicant will be responsible for the overall organizational security strategy, security program oversight and security architecture development for the organization, reporting to the SVP Business Integration.

Aurora Cannabis Inc. is a world-renowned integrated cannabis company with an industry-leading reputation for continuously elevating and setting the global cannabis industry standard. Aurora's operations span multiple continents and focuses on both the medical and recreational cannabis production and sales, patient education and clinic counselling services, home hydroponic cultivation, extraction technologies and delivery systems, and hemp-based food health products.

Editor's Note: We're going to see a lot of job growth in this industry across North America.

Thanking Our Sponsors & Partners - Without Them You Don't Get The Daily
As the holidays roll around its always a good time to thank those organizations and executives who make it possible for our small team to collect all of this data and news from over 2,500 sources daily.

Taking over thirty-five to forty labor hours a day to craft the Daily our team tries every day to make sure we drive value to all of our readers regardless of what level they're at.

Staying true to our mission of delivering real-time news that helps support the industry's efforts while instilling a sense of community and helping each individual's growth and development is critical to us and we couldn't do it without our sponsors and partners. So thanks to all of them, we greatly appreciate the opportunity and understand the obligation we have to all of you.

With that said - for those LP/AP and IT Security executives who are supportive of our efforts please take the time to thank them as well. As it would help us drive even more value for the industry. Thanks to all of you - Gus Downing & Team. Let's Keep Them All Safe Out There!

Kids clothing retailer Gymboree weighs closing half its 900 stores

GameStop sells mobile business for $700M

Sears Gets $350M Loan to Keep Lights On in Courthouse Hallway

Keynote speakers address retail's widespread impact at NRF 2019: Retail's Big Show

Quarterly Results

Canada's Couche-Tard Q2 fuel retail up 24.5%, revenue up 21%,
   World's 2nd biggest convenience store operator - bought CST Brands & Holiday Station Stores.

Burlington Q3 comp's up 4.4%, sales up 13.7%
Tiffany Q3 comp's up 2%, net sales up 4%
Dick's Sporting Goods Q3 comp's down 3.9%, e-commerce sales up 16%, net sales down 4.5%
Chico's Q3 comp's down 6.8%

All the News - One Place - One Source - One Time
The D&D Daily respects your time & doesn't filter retail's reality




Protos Security provides end-to-end nationwide security guard services across the United States, Canada, and Puerto Rico. Superior management processes combined with the security guard industry's best technology provides better service and measurable cost savings. Request a demo today and see first-hand what makes Protos service different.


6 Quick Wins for Detection & Protection to Fight ATO - Account Take Overs
Account Take Over (ATO) attacks remain one of the most persistent threats to the R-CISC community. ATO continues to be highly successful as a result of large data breaches that provide information threat actors need to conduct reconnaissance and ATO attacks on a massive scale.

Successful data breaches are flooding the market with compromised username/password combinations, which threat actors continually use to test and compromise additional accounts across the retail industry. Analysis from cybersecurity firm Shape Security indicated that 90% of the login attempts made at online retailers' websites were hackers using stolen data.

As part of the R-CISC's 2018 Holiday Guidance effort, the Fraud Working Group has outlined six quick wins for detection and prevention of ATO.  

Read Full Report From the R-CISC

DOJ Deputy AG Rosenstein Remarks - Two Iranians Indicted For $36M "SamSam" Ransomware Scam
A federal grand jury in New Jersey indicted two Iranian citizens for a three-year scheme that involved hacking into computers of hospitals, municipalities, public institutions, and businesses. It involved a high-tech, sophisticated extortion plot. The defendants allegedly hijacked victims' computer systems and shut them down until the victims paid a "ransom."

The conspirators collected more than $6 million in extortion payments and caused more than $30 million in losses.

Many of the victims were public agencies with missions that involve saving lives and performing other critical functions for the American people. 

Acting from inside Iran, the men developed and deployed a form of ransomware that they named "SamSam." Ransomware is a destructive computer code that encrypts victims' computers and then holds the computers "hostage" until a "ransom" fee is paid.

The victims included two major municipalities - the City of Atlanta, Georgia and the City of Newark, New Jersey. The defendants also sought to interrupt critical transportation infrastructure by infiltrating the Port of San Diego, California, and the Colorado Department of Transportation. 

The defendants chose to focus their scheme on public entities, hospitals, and municipalities. They knew that shutting down those computer systems could cause significant harm to innocent victims.

The indictment alleges that the defendants demanded payment from their victims in the form of the virtual currency known as Bitcoin. Bitcoin contributes to the increasing sophistication of criminal schemes. It is a common currency for criminal schemes, including websites that distribute child pornography and deadly opioid drugs, and ransomware and other tools of extortion. justice.gov

Risk assessments essential to secure third-party vendor management

Uber Hit With $1.2 Million Additional Fines for 2016 Data Breach



LPNN Season 10 Finale

Building a Culture of Adaptability and Resilience

Retail has undergone a seismic shift and the ripple effect on loss prevention is undeniable. The list of challenges range from e-commerce transformation to risk mitigation to the relentless pace of cybersecurity challenges.

In this LPNN interview, Rich Giaquinto, Senior Director, and Jerett Sauer, Director, Digital Loss Prevention, tell us how Gap Inc. has made adaptability a core component of it its DNA, allowing them to mitigate risk and position the company for future growth.

Episode Sponsored By:

'Live in Dallas' 2018 - Final Event Sendoff!

MCs Joe LaRocca and Amber Bradley wrap up our "Live in Dallas" at NRF Protect 2018 shoot by recognizing all our outstanding supporters who helped make this industry-only digital loss prevention conference possible.

Thanks for watching and following along over the past couple months. If you missed any episodes in our series, you can catch up on all our videos here.

Stay tuned for our next LIVE broadcast at the NRF Big Show in NYC in January 2019!



Security agencies warn industry of foreign espionage threat to networks;
Canadian companies put on notice
Canadian companies should watch out when they use technology supplied by state-owned companies from countries that want to steal corporate secrets, the country's security agencies have warned them. The RCMP organized two workshops last March to raise awareness about threats to critical systems, including espionage and foreign interference, cyberattacks, terrorism and sabotage, newly disclosed documents show.

Competitors such as China steal American intellectual property valued at hundreds of billions of dollars every year. In addition, CSIS openly warned in 2016 that Russia and China were targeting Canada's classified information and advanced technology, as well as government officials and systems.

The intelligence community's concerns emerge as Canada considers allowing Chinese firm Huawei Technologies to take part in developing a 5G telecommunications network. Former security officials in Canada and two members of the U.S. Senate Select Committee on Intelligence have warned against such a move, saying the company's ties to Beijing could compromise the security of Canada and its closest allies. Huawei has denied engaging in intelligence work on behalf of any government. canadiansecuritymag.com

ORC on the Rise in Canada as Holiday Shopping Kicks Off

Police across Canada warn online deals could be "hot" as organized crime creeps into retail theft
With holiday shopping season upon us, Calgary police are warning the public to be wary of unwittingly buying items that were previously stolen. Organized retail crime is part of a growing issue in Calgary and across the province, which has prompted Calgary police to team up with the Edmonton and Lethbridge police services, as well as Airdrie RCMP.

Calgary and surrounding area retailers have reported a collective loss of about $10 million this year. Designer fashion and high-end fragrance retailers, cosmetics businesses and athletic-wear companies were some of the most common types of businesses to report losses. Others included bookstores, electronics businesses, grocery stores and liquor stores.

Besides obvious "grab-and-run" incidents, offenders often pull off the theft by concealing items in specially lined bags that won't set off store detectors. They use demagnetizing devices to overcome anti-theft devices, or even cut or rip off item tags. Organized retail crime costs Canadian retailers an estimated $4.6 billion each year, according to police. calgaryherald.com

Police agencies across Alberta united in effort to thwart organized retail crime

First-time shoplifters won't be charged by Toronto police in pilot project
Could Lead to an Increase in Shoplifters

First-time shoplifters will no longer be prosecuted in two of Toronto's busiest police divisions as part of a pilot project that, if successful, will go citywide.

The program - called Shop Theft - allows privately employed theft prevention officers to release an accused after the details of the incident are called in to a division, as opposed to waiting - sometimes for hours - for police to answer the low-priority calls.

The six-month pilot will run in divisions 51 and 52, which encompass the area south of Bloor St. from Spadina Ave. east to the Don River. During that time, alleged offenders can be released for non-violent shoplifting incidents through the program as long as they meet certain criteria.

The new procedures could lead to an increase in the number of accused shoplifters, says a U.S. academic, and to the increased use of a controversial practice by retailers called civil demand recovery letters, which threaten legal action if the accused doesn't pay hundreds of dollars in punitive damages, even when the items are retrieved. thestar.com

Here's a Possible Trend
"Social Responsibility Fee" on Retail Cannabis Sales Beginning in January
Province to Charge Pot Shops for Safety, Addictions Programs

The Progressive Conservative government says it will implement its planned "social responsibility fee" on retail cannabis sales beginning in January. The funds generated by the fee will be used for public education, safety initiatives and health and addictions programming. The fee will be paid by cannabis retail stores directly. Their first payment to government would be due in June 2020.

Cullen said he has been receiving police reports on ticketing due to cannabis-related infractions, but he did not provide specifics. He said various government departments are being asked to keep tabs of any costs associated with the legalization of recreational marijuana. The province is asking municipalities to track expenses. winnipegfreepress.com

Privacy concerns over credit card use for legal online pot purchases

Ontario retailers face time crunch to address cannabis security, insurance needs

ASIS Toronto Women in Security: Lift as you climb
ASIS Toronto's annual Women in Security event, held Nov. 15, focused on changing attitudes towards diversity in the industry, as well as the value of networking and mentoring in career development. Keynote speaker Rosanne Manghisi reflected on her career as a police officer in the New Jersey State Police. She now works as senior vice-president and chief of staff for SOS Security, a New Jersey-based security solutions company - a company she says actively promotes women into leadership roles. One of the major themes of Manghisi's presentation: lift as you climb - strive in your career but also support those around you as you succeed. canadiansecuritymag.com

Canada Store Openings & Expansions
Canada Goose to expand in China, despite knockoffs
Amazon Opens First-Ever Alexa Smart Home Retail Space in Canada

Food Halls Expanding Across Canada, Including a 1st in Ottawa
Canada Goose Opens Large Montreal Flagship Amid Protests

Month-long backlog of undelivered mail piles up with no settlement to Canada Post strikes in sight

Cornwall, ON: Baxtrom's Your Independent Grocer Workers Go On Strike

Shoppers like self-checkout lanes at the grocery store, survey suggests

Canadian retailers end third quarter with unexpected sales gain

Tracking Canadian e-Commerce: B.C. households spend the most online

'A giant step forward': new $10 bill featuring Viola Desmond to enter circulation

The 10 Best Shopping Malls Toronto And The GTA Have To Offer

South Keys, ON: Man shot and killed in brazen shopping complex shooting
Ottawa police are investigating the shooting death of a man at the South Keys shopping complex. Police say officers responded to several 911 calls about shots fired at the mall around 6:30 p.m. Friday. A man was found in the parking lot with multiple gunshot wounds, police say. He was transported to hospital and later died of his injuries. The victim has been identified as 27-year-old Yonis Barkhadle of Ottawa. Police say they are investigating this as a homicide, but no arrests have been made. cbc.ca

Cambridge, ON: Man faces 2nd-degree murder charge in strip mall shooting

Toronto, ON: $30,000 cell phone theft ring busted; hit Best Buy Stores

Manitoba: Dozens of firearms stolen in Winkler, Brandon store thefts; 46 total

Barrie, ON: Thieves steal $25K in camera equipment from store

Lethbridge, AB: 7 teens charged after organized theft of $5K+ from Park Place Mall

Coquitlam, BC: Two suspects arrested after $1,400 butter caper

Mississauga, ON: Jewellery store employees chase away four robbers with swords

St. John's, NL: RNC arrest two men for stealing a vehicle, shoplifting

North Kildonan, MB: Security guard injured in liquor store robbery

Robberies & Burglaries

C-Store - Kitchener, ON - Armed Robbery
C-Store - Gloucester, ON - Armed Robbery
C-Store - Winnipeg, MB - Armed Robbery
C-Store - Hamilton, ON - Armed Robbery
C-Store - Guelph, ON - Robbery
Electronics Store - Leduc, AB - Armed Robbery
Jewelry Store - Halton, ON - Armed Robbery
Jewelry Store - Mississauga, ON - Robbery
Liquor Store - North Kildonan, MB - Armed Robbery
Liquor Store - Halifax, NS - Burglary
Sporting Goods Store - London, ON - Robbery


Two International Cybercriminal Rings Dismantled
Eight Defendants Indicted for Causing Multi-Million Dollar Digital Ad Fraud
Global Botnets Shut Down Following Arrests

A 13-count indictment was unsealed today in federal court in Brooklyn charging Aleksandr Zhukov, Boris Timokhin, Mikhail Andreev, Denis Avdeev, Dmitry Novikov, Sergey Ovsyannikov, Aleksandr Isaev and Yevgeniy Timchenko with criminal violations for their involvement in perpetrating widespread digital advertising fraud. The charges include wire fraud, computer intrusion, aggravated identity theft and money laundering.

"As alleged in court filings, the defendants in this case used sophisticated computer programming and infrastructure around the world to exploit the digital advertising industry through fraud," stated United States Attorney Donoghue.

One of the operations, named 3ve, was first identified last year by Google, a unit of Alphabet Inc., which lost millions of dollars in the scam, and ad-fraud-detection firm White Ops. Both companies said they turned their findings over to law enforcement.

The alleged perpetrators used an army of infected computers to fool advertisers into believing they were buying ads on legitimate websites, according to prosecutors and a report by Google and White Ops. In all, advertisers essentially wasted at least $29 million on ads seen by computer programs and not humans.

The other operation, dubbed Methbot, used servers at data centers in Dallas and elsewhere to create fake "bot" traffic to view ads on faked websites-an operation that resulted in at least $7 million in wasted advertising, prosecutors said. justice.gov wsj.com

Are online retailers tailoring prices to consumers?
For decades, retailers have used what's known as dynamic pricing to alter the price of goods as market conditions change.

It's no secret that companies gather swaths of data on customers across the internet and use it for marketing purposes, but is that data used for pricing? We conducted an experiment-at the direction of Professor Rao-using three computers and a smart phone.

With all four devices we went shopping, searching for the same items on the same sites at the same time.

How about the retail giant Amazon? Again, we began seeing different prices posted for products like Larabar protein bars and Pampers diapers. We saw a pattern of price differentials between desktop and smartphone, but we also saw it vary from phone to phone. But when the users tried to purchase the item at the lower prices, Amazon required the customer to sign up for a promotion.

"We call that dark patterns, user interface design that is intentionally misleading," said Christo Williams, associate professor of Computer and Information Science at Northeastern University. In a 2014 study, Williams helped uncover a number of online price discrimination examples.  kare11.com

National Landing in pictures: A walk through Amazon's new headquarters location
Photos show the untapped potential of National Landing. But has Amazon learned from its mistakes in Seattle as it sets out to modernize the area?

When Amazon finally confirmed a new headquarters would reside just outside of Washington, D.C. in National Landing, many locals' first reaction was, "what is National Landing?"

A walk through National Landing shows the potential of the area to transform into a metropolitan hub. But Amazon, developers and local officials will have to tread carefully to avoid stressing the rent, transportation and standard of living in the already-crowded D.C. metro area. ciodive.com

Online Holiday Sales Up 24% - Average Shopper Spend $318 online

Online conversions dip during Black Friday weekend

Digital snafus plague retailers on Black Friday weekend

Santa Tries to Keep Up at the Speed of Ecommerce in This Humorous Ad for Sweden's Postal Service



Madison, MS: Suspects in multi-state theft ring captured in Mississippi
Two women wanted in a multi-state theft ring were captured in Mississippi. On Monday, the Madison Police Department received a call saying two women were in the process of shoplifting at the Ulta Beauty Supply store. The pair, identified as Mickeiko Edwards and Margo Norris, were wanted for thefts in Louisiana, Texas, Arkansas, Oklahoma and Flowood, Mississippi. When police made the scene, the women didn't go quietly. The women allegedly jumped in a car and fled on Interstate 55 before they finally surrendered to police. Numerous stolen items were located in the vehicle along with drugs. wreg.com

Milwaukee, WI: Smart phone theft ring stretches from Milwaukee to Kenosha
Authorities are investigating a possible retail theft ring spanning from Milwaukee to Kenosha. The thefts occurred at different Sprint store locations, in West Milwaukee, Oak Creek and Kenosha. On Sunday, Nov. 18, at the Sprint on Miller Park Way, two individuals were caught on surveillance footage cutting the display phones, then walking away with them. The suspects were confronted by employees but continued to steal the phones. The same incident happened at the Sprint in Oak Creek, where display phones were cut and stolen. tmj4.com

DeKalb, IL: DeKalb Police say they busted serial Shoplifting Crew; stolen SUV and hundreds of dollars worth of stolen goods
Police are still searching for suspects in a shoplifting spree at local stores last week, a crime they said underscores the increased prevalence of such thefts during the busy holiday shopping season. Two adults and three juveniles were arrested Thursday in connection with a number of thefts in DeKalb, Sycamore and Iowa. The arrests came after a two-day investigation by DeKalb officers into incidents at DeKalb and Sycamore stores including CVS, DSW shoe store, Walmart, Hy-Vee, Schnucks, Ulta Beauty and Kohl's. daily-chronicle.com

Chesterfield, MO: 3 women knock kid down on escalator after stealing $8,000 worth of products from Victoria Secret
Police are searching for the thieves who knocked over a child while making their getaway in Missouri. The child was on the escalator when the women ran up from behind and nearly trampled over the kid. Police say the ladies are just three of the seven suspects who stole $8,000 worth of perfume from a Victoria's Secret last Tuesday. abc30.com

Lodi, CA: Man involves his 3 kids in thefts;
$4,000 of merchandise recovered

A father is facing criminal charges after Lodi police said he used his children to help him shoplift. Cameron Burgett, 43, had his three kids with him Sunday when he pushed a shopping cart filled with merchandise out of a Kohl's, according to a news release from the Lodi Police Department. The children are 14 years old or younger. kcra.com

Buford, GA: Sunglass Hut $2,000 shoplifter ID'd, police asking for help locating him

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Shootings & Deaths

Update: NYPD Arrest Suspected Gunman, Uncle in Armed Robberies, Duane Reade Shooting
Police have arrested the man they say shot a Duane Reade store manager during an armed robbery, along with his uncle, who allegedly acted as his getaway driver. NYPD Chief Dermot Shea tweeted, "Got him," alongside a photo of the suspect about midday. "The subject wanted for shooting a sales clerk while committing a series of armed commercial robberies in #Queens has been APPREHENDED," he said. nbcnewyork.com

Ocala, FL: Update: Man Who Shot Woman at Walmart Dies at Hospital; suspect in Domestic dispute fatally shot a woman has died at a hospital two days after shooting himself

Robberies, Incidents & Thefts

Auto Parts Store Armed Robbers lead Police on High-speed chase across LA
A police pursuit of an SUV carrying an armed robbery suspect ended in a crash and an attempted carjacking in Echo Park after traveling through Glendale, La Cañada Flintridge and downtown LA Tuesday afternoon. The pursuit began at approximately 3:30 p.m. according to the Los Angeles Police Department. The LAPD said that the vehicle was carrying at least one armed robbery suspect. nbclosangeles.com

Pasadena, TX: Suspect arrested linked to multiple Dollar General Armed Robberies
A man wanted in up to six robberies was arrested after a car chase in Pasadena Monday night, police said. Pasadena police were called to a Dollar General on Spencer Highway around 9:30 p.m. The robber held the clerk at gun point and got away, Lt. James Holt said. The driver crashed into some bushes, before getting out of the car with a gun in hand. The officers shot at the man, Holt said. He wasn't hit, and the officers were able to tackle and arrest him. This was the third robbery at the same Dollar General in recent months, and the man was believed to be connected to three other robberies in the area, Holt said. chron.com

Houston, TX: Caught on camera: 'Inchworm bandits' crawl across floor to rob restaurant of $450
Police say three thieves, crawling across the floor in a failed effort to avoid security cameras, stole $450 in tip money from a Houston restaurant. After smashing the front window, three suspects made their way into Piggy's Kitchen & Bar early Sunday morning. But it's what they did next that has police doing a double take on this burglary: the thieves slid along the restaurant floor, using only their elbows to propel them, from the front window all the way to the kitchen in the back. wmbfnews.com

Washington, DC: Jewelry Store employee chases down suspected jewelry thief

Danbury, CT: Man Charged With Committing Robberies At Two Subway Stores In Fairfield County, Bank Branches

Kent County, MI: Criminals hit 2 cellphone stores within hours

Bakersfield, CA: Two wanted in assault at Game Stop store

Sentencings & Charges

Modesto, CA: Target employee faces charges of $57,000 embezzlement of merchandise

Phoenix Couple Sentenced to Prison for Credit Card Fraud - 30 Months & 46 Months for Stolen CC Numbers

Colonial Height, VA: Southpark Mall shooter sentenced to 20 years - 16.5 years suspended; shot a man in the chest outside a PacSun store

Solomons, MD: 30-year-old woman pleads guilty to 7-Eleven robbery; facing 6 years

Grass Valley, CA: T-Mobile Robbery suspect pleads no contest; facing up to 5 years

St Louis, MO: Ice Cream store holdup sends convicted felon to Federal Prison for 7 years

Bakersfield, CA: Man receives 10 years in prison for trying to stab Police Officer with hypodermic needle

Atlanta, GA: Defendant Sentenced for $80K in ATM Skimming Fraud


Army Navy Store - Billings, MT - Armed Robbery
Auto Parts Store - Los Angeles, CA - Armed Robbery
Cellphone - Lemon Grove, CA - Armed Robbery
CVS - Greenfield, IN - Robbery
Dollar General - Pasadena, TX - Armed Robbery
Dollar General - Clyde, OH - Armed Robbery
Dollar General - Wilson County, TN - Armed Robbery
Dollar General - Carter County, TN - Robbery
Dollar General - Pine Grove, PA - Armed Robbery
Domino's - Elko, NV - Armed Robbery
Gas Station - Fresno, CA - Armed Robbery
Home & Garden - Texarkana, TX - Armed Robbery
Pawn Shop - Altus, OK - Burglary
Restaurant - Whittier, CA - Armed Robbery
Restaurant - Lower Pottsgrove, PA - Armed Robbery
Sporting Goods - Seattle, WA - Burglary
Target - Peoria, AZ - Armed Robbery
T-Mobile - Speedway, IN - Burglary
T-Mobile - Wyoming, MI - Armed Robbery
Walgreens - Fresno, CA - Burglary
Walgreens - Portland, OR - Robbery
7-Eleven - Pico Rivera, CA - Armed Robbery


Daily Totals:
18 robberies
4 burglaries
0 shootings
0 killings




Cristina Bar Muñoz
promoted to District AP Manager Abercrombie & Fitch

Craig Chiaccheri
named District AP Leader for CVS Health

Bryan Miller
promoted to Senior Investigator - Southern Division for The Home Depot

Laura Neal
named Regional Loss Prevention Investigator for GoWireless

Teri Railey
named District LP Manager for Sephora

Jeremy Kauffman
promoted to Area LP and Safety Manager for Lowe's Home Improvement

Ted Younes
named District LP Manager for Sephora

Jonathan Grogan, CFI
named LP Manager for NAPA Auto Parts

Scott Mclean
promoted to District AP Manager for Hudson's Bay Company

Joshua Loth
promoted to District LP Manager for Kohl's

Mike Reilly
named Regional LP Manager for Burlington Stores

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Featured Job Spotlights


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Western United States

The Director of Asset Protection and Occupational Safety will lead WFM in shrink reduction, environmental health and occupational safety efforts. The position will proactively seek to bring economic value to the company, promoting profitable sales and world class customer service while ensuring a safe place to work and shop...

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This position is responsible for managing all aspects of loss prevention for a geographic area to reduce and control shortage and other financial losses in 120 to 140 company stores. The coverage areas average $550 million in sales revenue and $3.5 million in shrink losses annually...

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The Safety and Loss Prevention Specialist is a subject matter expert responsible for partnering with both our corporate stores and franchise store operations to improve the safety and training processes. This includes reducing motor vehicle accidents, reducing work-related injuries, and ensuring OSHA / DOT compliance through the implementation of corporate or franchisee plans in accordance with local, state, and federal rules and regulations...

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The Loss Prevention Investigator is responsible for utilizing proper investigative techniques and act as the primary liaison with field operations management. Conducts investigations into cash losses, deposit shortages, associate theft, overall shrinkage, and other matters...

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