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Sean Walker, CFI named Senior Vice President for C-3is, Inc.
In December Sean was named Senior Vice President for C-3is, Inc. in Dallas Texas. C-3is, Inc. was established in 1999 and is a Network Solution provider operating nationwide. He was previously the Territory Asset Protection Leader for Ascena Retail based in Kansas City, MO & Dallas, TX for the last 10 years. Sean also held other loss prevention roles such as Regional Loss Prevention Leader for Justice, Regional Manager for The Children's Place & Disney Stores, and Corporate Loss Prevention Manager for Fossil. He earned his Bachelors degree in Organizational Leadership from Texas A&M University (Summa Cum Laude) & his Associates degree in Criminal Justice from Davidson College. He's served as a Board Member for the Community Independent School District since 2016. Congratulations Sean!

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Academy Sports & Outdoors Recognized for
Hurricane Harvey Response Last August

LP Team Helped Convert Corporate Office into Command Center & Lodging
For Houston-Area Troopers & First Responders

Academy Sports & Outdoors, based in Katy, Texas, was presented the Spirit of the Trooper Award by The American Association of State Troopers on Jan. 23 for their efforts during Hurricane Harvey last August.

Academy opened its campus at 1800 N. Mason Road for about three weeks as a command center and place to lodge to troopers and other first responders headed to Houston to help but who got cut off by Harvey.

Stuck at the office when Harvey came, Joe Matthews, Academy vice president of loss prevention, learned that the DPS command station at the Merrell Center flooded. So he offered the Academy campus to not only the DPS but also other first responders, including the U.S. Army and Federal Emergency Management Agency.

Since the campus wasn't open for business, Academy had space for an estimated 500 law enforcement first responders and 700 Fort Hood Army troops. Even after employees returned to work, the campus still housed Army personnel, Matthews said.

Matthews noted the business has played a supportive role for the DPS on other occasions, such as Hurricane Rita. "We're the last to close and the first to open in natural disasters. We have products that are life-sustaining to help people prepare and recover."

His loss prevention operations manager Shawn Tryon, a former DPS trooper, knows the drill, too, since it's not the first time he's been involved with rescue efforts after hurricanes.

Tryon reached out to the regional DPS commander about what Academy could do to help. What happened though exceeded initial expectations of who and how many would be based at the campus. "I don't think anyone understood the magnitude and devastation that occurred," said Tryon.

He helped get supplies and take care of people staying on campus. "We donated rafts and life jackets so they could do rescue missions." chron.com

'Is it shoplifting if it's not the customer's fault?'
Amazon Go raises questions for the retail industry
Amazon Go opened in Seattle last week with much fanfare, raising a host of questions about the future of retail. Among them: How will the company handle shoplifting? And what does the tech-heavy, no-cashier concept mean for shrink - industry speak for theft, damage and other errors that might eat away at a retailer's inventory - which costs retailers an estimated $48.9 billion a year?

One of the store's first patrons took to Twitter Jan. 22 to report that Amazon Go had failed to charge her for a container of vanilla yogurt. "I think I just shoplifted??," CNBC reporter Deirdre Bosa wrote on the social media platform using the hashtag #freestuff.

Amazon executives responded with a giant shrug.

"It happens so rarely that we didn't even bother building in a feature for customers to tell us it happened," Gianna Puerini, Amazon Go's vice president, told CNBC. "I've been doing this a year and I have yet to get an error. So we've tried to make it super easy on the rare occasion that does happen either to remove it or enjoy breakfast on us."

But retail analysts said the incident raised concerns about how the store, which relies on a system of cameras, scanners and infrared sensors to track customers' movements and purchases, might handle theft, whether intentional or not. A spokeswoman for Amazon Go did not immediately respond to an email seeking comment for this story.

"The absolute biggest concern for me is shoplifting," said Paula Rosenblum, managing partner at RSR Research, a retail technology consultancy in Miami. "How long until someone figures out a way to cheat the system by - who knows - wrapping items in aluminum wrap or stuffing them into metal containers? Shrink, as a general rule, is a big problem for the industry that nobody has been able to solve."

"Is it still shoplifting if it's not the customer's fault?" added David Bell, a marketing professor at the University of Pennsylvania's Wharton School. "I suppose it's in the eye of the beholder." washingtonpost.com

2017 Saw Record-Low Cargo Theft Numbers, Report Says
Cargo theft recording firm CargoNet reports 2017 was one of the safest years in terms of cargo theft and other theft incidents since the firm began recording the incidents.

A total of 741 cargo thefts were reported to the firm last year in the U.S. and Canada with an average value loss of $196,109. The number of cargo thefts in 2017 was 12 percent lower than in 2016. The firm also recorded another 1,479 stolen tractors, trailers or intermodal chassis and containers during the year.

CargoNet attributes much of the decline to successful law enforcement investigations the year prior, 2016. California, where the firm says successful law enforcement investigations had the biggest impact, saw a 32 percent decrease in cargo theft in 2017 when compared to 2016. In New Jersey, where New Jersey State Police has specialized cargo theft units, cargo theft incidents were down 13 percent year-over-year.

Food and beverage items were the most commonly stolen in 2017, representing 22 percent of all cargo thefts, CargoNet reports. Meat products and alcoholic and non-alcoholic beverages were the most-stolen in this category.

The firm also reports Fridays were the most common days for thefts to occur, with 19 percent of all thefts during the year. Saturdays had 17 percent of thefts, while Sundays had 16 percent. In 37 percent of cargo theft cases, the loads were left unattended for multiple days, making them easier targets, the firm says. Additionally, these loads had no electronic tracking, witnesses or surveillance to determine the exact day of the loss.

Additionally, warehouses and fenced yards were the highest-targeted locations for cargo thefts. The firm says it doesn't believe fenced yards are specifically targeted, but many yards in cargo theft hot spots, such as industrial areas of large metropolitan areas, are fenced. ccjdigital.com

Pot, Terrorism Boost Security-Guard Pay in Era of Puny Wages
Despite the lowest unemployment rate since 2000, wages for American workers rose at a relatively tepid pace last year. For security guards, it's a different story.

Average hourly earnings for employees in security and armored car services jumped 17 percent to $17.45 in the 13 months through November, compared with a 2.5 percent increase for all U.S. private-sector workers in the same period. Why such big gains? Possible reasons include terrorism, marijuana and organized labor.

1. Terror Threats
The threat of mass shootings and domestic terrorism is driving demand for security in atypical venues, according to Steve Amitay, executive director of the National Association of Security Companies in Washington.

"I don't see there being, in the near future, any downturn for this industry," Amitay said. The Colorado incident "was a real warning to other movie chains and other types of venues: If you don't have adequate security you may not be able to prevent a terrorist attack from taking place, and if you don't have any security you will be held liable," he said.

2. Pot Security
Another hot area for security is pot. Dispensaries are popping up across the country as more states legalize marijuana. In Denver alone, there are 230 retail marijuana stores, according to the city's website. That's far more than Starbucks, which lists 50 retail locations in the area.

Dispensaries often pay their security guards higher wages than the industry standard due to the merchandise they protect. Armored security vehicles sometimes escort the drugs and cash from the business.

3. Labor Gains
In California, Tiffany Dinkins credits her union for rising wages. Dinkins said she saw a big change in wages when she moved to San Francisco from Atlanta and joined the Service Employees International Union, which has helped secure pay gains and work just one job instead of two. bloomberg.com

Mattress Firm CEO Resigns, Chairman Taking Over Duties
Amid Accounting Scandal - Alleged Real Estate Fraud - Wild Conspiracy Theories
Under a cloud of an accounting scandal at its parent company and a major lawsuit over alleged real estate fraud, Ken Murphy announced late Friday that he is stepping down as CEO and president of Mattress Firm. Mattress Firm Chairman Steve Stagner will return as CEO of the world's largest mattress retailer on March 1. Stagner, who has been with the company for more than 20 years, served as CEO from 2010 to 2016.

The resignation comes at a tumultuous time for Mattress Firm's parent company, South Africa-based Steinhoff International Holdings. In early December, the conglomerate announced it tapped PwC to investigate accounting irregularities and were likely to restate earnings as far back as 2015, Bloomberg reported. Markus Jooste resigned as chief executive of Steinhoff soon after the announcement, and the company's shares lost as much as 80% of their value.

In November, Mattress Firm sued two former in-house real estate executives, a former executive with the real estate brokerage firm Colliers International Atlanta and a host of real estate companies and executives for allegedly operating a multiyear, multistate scheme that involved inflated store rents, bribes, high-priced gifts and kickbacks from developers that may have affected more than 800 stores nationwide.

Mattress Firm has also been fighting back against online conspiracy theories that claim it's a money-laundering operation. The retailer received some unexpected attention last week after a wild conspiracy theory about why there are so many store locations went viral on Reddit.

"The idea that the proximity of Mattress Firm store locations is related to money laundering or any illegal activity is absolutely false," CEO Ken Murphy told Business Insider in a statement last Wednesday - just days before stepping down. bisnow.com

Payless cutting corporate jobs to 'realign' around stores
Payless ShoeSource this weekend said that it's realigning its North America retail organizational structure, increasing the number of associates who work closer to the store level while reducing layers between its corporate headquarters and retail stores. Payless didn't immediately respond to Retail Dive's question about how many jobs might be cut. retaildive.com

Bon-Ton describes turnaround plan that involves closing, opening stores
In a filing Monday with the U.S. Securities and Exchange Commission, Bon-Ton said it is engaged in discussions with debtholders regarding potential restructuring alternatives. One issue for the company is, according to its plan, its store portfolio includes a "sizable portion of poorly performing stores that contribute minimal value to the organization." So about 100 of the worst-performing stores - the company has 260 locations - were selected for a financial assessment. mcall.com

America's 10 Most Valuable Malls
The U.S. retail landscape has its fair share of underperforming, out-of-date properties, but the highest-quality malls are still attracting shoppers in droves, raking in more than $1,000 per square foot, well above the industry's average.

According to boutique research firm Boenning & Scattergood, the 20 most valuable malls in America that are owned by real estate investment trusts bring in roughly $21 billion in retail sales annually.

So-called A malls owned by the likes of Simon Property Group, General Growth Properties, Macerich and Westfield have little to no vacancy today, thanks to those landlords and leasing agents being quick to sign deals with new tenants as department stores and specialty apparel retailers flee.

Spread across the U.S., from Hawaii to Las Vegas to New Jersey, America's best malls often include food halls curated with local eateries, rotating pop-up exhibits to house e-commerce brands, popular off-price retailers, grocers and experiential venues.

Here are the most valuable REIT-owned malls in the country, based on an asset's value, according to Boenning & Scattergood. cnbc.com

Walgreens - Director, Asset Protection Solutions - job no longer listed

Amazon, Berkshire Hathaway, and JPMorgan Chase to partner on US employee health care

McDonald's Q4 U.S. same-store sales rise 4.5%

Out of the ashes: 8 brands that found life after retail death

France to investigate Nutella promotion that led to 'riots'
 

Coincheck: $530 Million Cryptocurrency Heist May Be Biggest Ever
A cryptocurrency exchange in Japan is coming under government scrutiny after it said hackers stole $530 million from its users. The exchange, Coincheck, has promised to partially refund the 260,000 cryptocurrency investors affected by the theft, although it didn't say when it would do so or where it's getting the money from.

The hacking at Coincheck, which bills itself on its website as "the leading bitcoin and cryptocurrency exchange in Asia," came to light over the weekend. If confirmed, it's expected to rank as the biggest such theft on record, eclipsing the estimated $400 million in bitcoin stolen from Mt Gox in 2014.

Coincheck said the hackers stole customer deposits of NEM, a less well known digital currency.

The exchange promised to use cash from its own funds to pay out ¥46.3 billion ($426 million) toward covering its users' losses. That's about 20% less than the total value of the virtual tokens that were stolen.

How did the hackers pull it off?

Coincheck hasn't disclosed how their system was breached beyond saying that it wasn't an inside job. The company did own up to a security lapse that allowed the thief to seize such a large sum: It kept customer assets in what's known as a hot wallet, which is connected to external networks. Exchanges generally try to keep a majority of customer deposits in cold wallets, which aren't connected to the outside world and thus are less vulnerable to hacks. Coincheck also lacked multi-signature security, a measure requiring multiple sign-offs before funds can be moved. cnn.com bloomberg.com

Drug Charges Tripped Up Suspects in 1st Known ATM "Jackpotting" Attacks in US
On Jan. 27, 2018, KrebsOnSecurity published what this author thought a scoop about the first known incidence of U.S. ATMs being hit with "jackpotting" attacks, a crime in which thieves deploy malware that forces cash machines to spit out money like a loose Las Vegas slot machine. As it happens, the first known jackpotting attacks in the United States were reported in November 2017 by local media on the west coast, although the reporters in those cases seem to have completely buried the lede. krebsonsecurity.com

Payment Fraud Still On The Rise - And SMEs Are Most At Risk
It's a Friday afternoon and John from accounts is looking forward to the weekend. At around 4:15pm, he receives an email from the company CEO, who is currently out of the office on a business trip. A major customer has called the CEO earlier in the day complaining about some serious overcharging and a rebate has been agreed. The email instructs John to make the payment immediately and provides the account details. John carries out the transaction - it's the last thing he does before shutting down the computer and leaving for the weekend.

In case you haven't guessed, John has just been the unknowing victim a payment scam - this particularly variation on the theme being known as CEO fraud or whaling.

And according to new research, small and medium sized businesses are as likely to be targeted by payment fraudsters as their mid-sized and corporate counterparts. But while there is growing awareness of the threat on the part of larger organisations, significant numbers of SMEs are underplaying the risk. forbes.com

An Action Plan to Fill the Information Security Workforce Gap:
Empowering Women to Envision a Career in Cybersecurity
It has become a familiar, fear-invoking industry statistic: the 2017 Global Information Security Workforce Study from Frost & Sullivan estimates that a jaw-dropping 1.8 million positions will need to be filled globally by 2022. The same report revealed a mere 11% of information security professionals globally are women. This number has remained unchanged for the last few years, even though the number of women in postsecondary education is steadily increasing. Women today feel empowered to attain degrees and establish meaningful careers, but consistently they are not choosing careers in cybersecurity.

If we are going to make a true impact on the cybersecurity workforce shortage, we will need to tap into the largely untapped resource of educated women. But where do we start? We must enable women to envision themselves in a cyber career. Young girls practice for careers in fashion by dressing Barbie dolls and sketching clothing designs. They dress up as doctors, nurses, and teachers and practice these roles with siblings and friends. We must reach women - both young and seasoned - by making cybersecurity a more tangible, appealing career opportunity. darkreading.com

Office Depot modernizes operations in the cloud
Office Depot is adopting Oracle Cloud Applications, a move that will help the company enhance the performance of key supply chain, HR, and financial management functions. The solutions will also accelerate its omnichannel growth, simplify its IT infrastructure, and lower its costs, according to the company. chainstoreage.com

What is De-Identified Data?

De-identified data is data that's considered direct & known. Generally, it contains indirect identifiers - some data points are removed or manipulated to break the linkage to a real-world identity. For example, you may remove an address from an exception report but leave a customer number. In this example you would be able to relink the address to the customer number. De-identified differs from anonymous data because the identity may be re-acquired in most instances.

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Counterfeiters Can Do Major Damage to Your Brand's Reputation
Just ask brands like 3M, whose respirator masks were knocked off by an Asian manufacturer that sold products that looked very similar to 3M's authentic goods, but did not protect workers' lungs ... or 5-Hour Energy, whose drinks were counterfeited in a filthy, unregulated plant ... or Apple, whose phone chargers were knocked off by manufacturers that sold products that started on fire.

These sorts of counterfeiting scenarios can do irreparable harm to a brand. That is why those who have worked so hard to build a brand must protect it.

Obtain Intellectual Property Registrations

On the front end, companies need to protect new products with intellectual property assets like copyrights, trademarks and design patents in the United States and abroad.

Monitoring is Easier with New Technology

Monitoring online retailers and stores to ensure no one is selling fakes under your brand's name is essential. Until recently, this sort of monitoring was onerous. It involved spot-checking stores that advertise your product and pouring over websites to see if there are unauthorized sales occurring both in the United States and internationally.

Enforcement: Get Tough and, if Necessary, Go to Court

When it comes to enforcement, be aggressive. Start sending out infringement notices as soon as problems appear. The hope is to catch the counterfeiter before it has built up inventory and fallen in love with the illegal revenue stream. Counterfeiters are typically looking for low-hanging fruit. If the legitimate seller makes their lives difficult, they often move on to another product. lexology.com

Supermarket giant, Albertsons Companies, helps brands track impact of online ads
The supermarket giant launched Albertsons Performance Media, a digital media capability designed to improve the digital advertising performance of its CPG brand partners. The technology, powered by Quotient, uses proprietary shopper data to drive more targeted sales across Albertsons' network of more than 2,300 stores in 35 states.

The technology will create more targeted and relevant ad campaigns that will be shared across mobile, social and web channels. These could be digital coupons, in-store specials, and "add-to-cart" incentives for online purchases. Brands that use the service will deliver campaigns across Albertsons' digital properties, as well as Quotient's and third-party properties that serve digital ads - including all major digital publishers. chainstoreage.com

China's JD Prepares to Take on Amazon on Its Home Turf

Walmart in alliance for grocery delivery in Japan

FMI and Nielsen Report: 70% of Consumers Will Be Grocery Shopping Online by 2024

Online Grocery Predicted To Hit $100B In Five Years

Serial burglars suspected of stealing $500,000 worth of cosmetics in California, Las Vegas are arrested
Two men suspected of stealing a half-million dollars worth of merchandise from retail cosmetic stores across Southern California and in Las Vegas were arrested Saturday, Jan. 27, in Riverside. Niko Hayes, 28, and Burrell Doumont Roberts Jr., 27, have been linked to at least 20 commercial burglaries. Investigators collected evidence pertaining to burglary locations in 19 cities across six counties in California and Nevada, including Moreno Valley in Riverside County, and undisclosed locations in Orange and Los Angeles counties. They served several search warrants and recovered about $70,000 of stolen property. A special enforcement team in Moreno Valley conducted the investigation with several other police agencies, sheriff's officials said. dailynews.com

Oklahoma City, OK: Metro PCS clerks arrested after allegedly claiming robbery; confess to faking it, taking cash
Two metro cell phone store clerks are facing several charges after being arrested for allegedly faking a robbery in an attempt to throw police off stolen cash found in at least one clerk's underwear. Kevin Aguirre and Mashyla Carter, both 21, were arrested Saturday after both confessed to hatching a plan to steal money from the cash register at the MetroPCS store they worked at. Carter told police the man said he had a gun and she handed over between $400-500. However, when officers reviewed security camera footage from a business next door, no one entered or left the store before police arrived. When confronted with the video evidence, court documents said Carter admitted "she had set the whole robbery up" with her co-worker, Aguirre. Officers then searched Carter and found $333 in her underwear. kfor.com

Hewitt, TX: Police seeking women accused in $2,000 Walmart gift card scheme
One woman walked into Wal-Mart, 733 Sun Valley Blvd., on Jan. 18 and told a cashier that she was given permission from a manager to load $2,000 on a Walmart gift card. The cashier did not question the woman and loaded $2,000 onto the gift card and handed it to the woman. The woman took the gift card and left the store without paying for it. The woman went to the parking lot and got into a car before another woman got out of the car and walked into the store. Within a minute, the second woman walked to the Wal-Mart service desk and asked for $1,000 to be removed from the gift card. The service desk employee determined there was $2,000 on the card and completed the transaction, giving the second woman $1,000 in cash. wacotrib.com



Reynoldsburg, OH: Police searching for Best Buy theft suspects
Police in Reynoldsburg are looking for three people accused of felony theft from Best Buy. According to the Reynoldsburg Division of Police, at about 1:50pm, Monday, two women and a man stole both an Xbox and PlayStation game consoles from the Taylor Square Best Buy. nbc4i.com



Crestwood, IL: Shoplifter Walks Out Of Menards With Cart Full of Stuff
According to the charges, Bolden went to Menards in Cestwood on Jan. 27, where filled a cart with a heater and assorted hygiene products, laundry detergent garbage bags. Bolden was stopped by Loss Prevention as he attempted to flee with the merchandise. Bolden had a lengthy rap sheet, including ten felony convictions for possession of a controlled substance and retail theft. He also had convictions from the early 1990s and 1980s for robbery and vehicular invasion. patch.com

Bridgewater, NJ: Sunglass Hut in Bridgewater Commons reports $1,900 theft
An employee of Sunglass Hut, in the Bridgewater Commons Mall, reported Jan. 20 that there had been a theft of four pairs of sunglasses, with a combined value of $1,980, from the display area. tapinto.net



Memphis, TN: Serial Target shoplifter accused of attacking employee with hammer
The suspect, Darren Conway, had reportedly passed the point of sale with $900 worth of electronics. When a man tried to stop him, the Southaven man assaulted him with a hammer. Conway reportedly confessed to stealing from Target on eight separate occasions as well as the assault. wreg.com



UK: Blackburn, England: Carphone Warehouse manager stole hundreds of phones worth $261,000
Michael Doyle, 44, was sentenced to two years in prison on Friday after admitting taking phones from Carphone Warehouse in Blackburn. Between January 2017 and July 2017, Doyle used a computer system to steal 345 phones from The Mall-based store. Doyle, of Long Lane, Wigan, would electronically transfer the phones to other shops, but not send the stock on, instead taking the phones for his own gain. lancashiretelegraph.co.uk

Shootings & Deaths

Manassas, VA: Police search for Manassas Mall shooting suspect
Police are searching for a suspect they say shot a man he got into an argument with at a Manassas Mall restaurant early Sunday morning. At 2:33 a.m. on Jan. 28, Prince William County Police Department officers responded to the 8300 block of Sudley Road in Manassas to investigate a shooting. When officers arrived, they say they found a 24-year-old man suffering gunshot to the arm and lower body. The initial investigation by detectives with the Violent Crimes Bureau determined man and another unknown man were involved in a verbal altercation inside of the Uptown Alley inside of the Manassas Mall. princewilliamtimes.com

Johnson City, TN: Man outside Walmart shot in self-defense; suspected shoplifters' vehicle found
Johnson City police say a 54-year-old man acted in self-defense Friday morning when he shot at a vehicle in a shopping center parking lot after a scuffle with a man he believed was shoplifting. Johnson City Police said John Jenkins was waiting outside the store in his pickup truck at 8 a.m. Friday while his family shopped. Jenkins reportedly told the officer he saw a white man exit the garden center with a shopping cart full of unbagged merchandise he assumed was stolen.

Jenkins got out of his truck and confronted the man as he put the merchandise into the Jeep, which was parked in front of Jenkins' vehicle. The two men scuffled, and Puckett said the white man left the remaining merchandise in the shopping cart and got into the back seat of the SUV. johnsoncitypress.com


Providence, RI: Second teen charged in Providence Place shooting; warrant issued for suspected shooter
Alkhalil Sirleaf, 19, has been charged with conspiracy in the mall shooting, and police are now seeking 18-year-old Sandy Reyes, who they believe was the gunman. The police have also charged a woman with being involved with the shooting of a man in South Providence on Jan. 24. Public Safety Commissioner Steven M. Pare and Police Chief Hugh T. Clements Jr. announced the breakthrough in the case that left a 19-year-old Cranston man wounded and caused the evacuation of the mall on Jan. 15. providencejournal.com

Birmingham, AL: Police investigating fatal shooting outside King City Food Mart
Birmingham police say 18-year-old Elie Miller was shot and killed after he and his twin brother allegedly tried to steal a car left running outside the store. wvtm13.com
 

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The Trick to Creating Superstar Employees? Think of Them as Superstar Employees
Our confidence in our own abilities can affect and improve our own performance. If we believe we have what it takes to succeed, we'll do so. Our confidence is also influenced by those around us. If leaders believe in employees, it translates into their performance and behaviors. Power of belief

Want to Build a Rockstar Team? Seek Out People With a Side-Hustle
Immersion is the best teacher. It gives you first-hand knowledge what works and what doesn't. There are benefits to increasing your skills through immersion but it isn't often top of mind when leaders are seeking high-performing team players. Here's why immersion would benefit any team. Time in the trenches

25 Simple Daily Habits that Separate High Achievers From Everyone Else
Everyone wants their life to be above average, but what are we really doing to make it happen? Succeeding in business and in life depends on consistency, discipline and diligence in making it a reality. Here are some habits high-achieving executives say help separate them from everyone else. Take tea breaks

5 Leadership Tools to Inspire Employees to Give Their Best
Leaders inspire us to bring and give our best every work day. They demand we bring our all to every challenge, and that all rules are to be followed. Every leader's goal is to inspire their team to greatness and create engaged employees and more leaders who will help grow the organization. Be a coach

A lot of articles talk about "How to impress your boss" and give you tips on how to accomplish this. But at the end of the day, it's all about supporting them, helping them reach their objectives and not trying to merely impress them. Impressing a person is great, but usually short lived. Supporting and helping them reach their goals requires a long-term effort that at times can truly test your resolve and stamina.

The thought has always been if your boss gets promoted, then you might as well -- as long as you are the one helping them get ahead.

Just a Thought,
Gus

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