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Jeweler's Security Alliance 40th Annual Security Seminar & Expo
Mar. 13-15, 2018

ISC West
April 10-13

IOBSE Spring Conference
Registration Open!
April 24-26

Miami-Dade Police Departments Global Cargo Theft Symposium
May 1-4

RLPSA Connect
May 3

CNP Expo
May 15-16

NRF Protect 2018
June 11-13

Q2 RAM LP Committee Meeting
June 13

RLPSA Annual Conference
Aug. 5-8

New England LP Expo
Sept. 13

Q3 RAM LP Committee Meeting
Sept. 14 -
DCU Center
Worcester, MA

LPRC Impact 2018
Oct. 1-3

CORCA Conference
Oct. 3-4

Q4 RAM LP Committee Meeting
Nov. 7th
BJ's Wholesale Inc Corp. Office - Westboro, MA

See More Events




arl Langhorst

Quick Take #7

Captis Intelligence
Kirk Brown

Quick Take #6

View all published episodes here




Check out the Daily's Exclusive Reports

Q4/2017 Robbery Report

Q4/2017 Violent Death Report

Q3 Internet Jobs Report

Q2/First Half Senior LP/AP Jobs Report

2016 ORC Report

See more reports


'17 National Retail Security Survey

2016 NRSS Survey

2015 NRSS Survey


Coming March 6/7:

The NRF LP Effort & Value
- Protect 2018 Update

Bob Moraca, VP LP , NRF
Dan Faketty, VP AP, Southeastern Grocers

Bob Moraca, Vice President of Loss Prevention, NRF, tells us about the evolution of the NRF Protect conference over the years and what's new this year, the role and value of the NRF LP Council and its Committees, and the new research studies and preparedness guides the NRF publishes.

Dan Faketty, Vice President of Asset Protection, Southeastern Grocers
, talks about the importance of continuing education, networking, and why LP/AP executives should get involved and engaged with the NRF.

Episode Sponsored By

How ALTO Bridges the Gap Between Retailers & Law Enforcement

Having spent time on both the retailer and law enforcement side of the fence, Karl Langhorst, Executive Vice President for ALTO US, understands the challenges each faces when it comes to theft and criminal prosecution.

Solution Providers: Have a video or commercial you want to publish? Contact us 




Melissa Lauricello, CFI promoted to Director of Loss Prevention for Brooks Brothers
Melissa was previously the Senior Regional LP Manager for Brooks Brothers for over two years before earning this promotion. She's also held other loss prevention and asset protection roles for retailers including District LP Manager for TJX-AJ Wright, District LP Manager for Bed Bath & Beyond, Regional Manager of AP for PetSmart and Regional LP Manager for Brooks Brothers. She was also the Director of Global Analytics for The Zellman Group for over a year. Congratulations Melissa!

Justin Henkenberns, CFI promoted to Sr Leader, Loss Prevention & Security for RH (previously known as Restoration Hardware)
In his new role Justin will be leading the Loss Prevention program for all of RH including home office, retail, distribution, and hospitability. RH is a luxury home furnishing brand that focuses on blurring the lines between residential and retail within our retail spaces and further more blurring the lines between home and hospitality in our new design galleries that integrate a restaurant, wine and coffee bar. (Watch this YouTube video showcasing the RH Chicago 3 Arts Club Gallery for an example of what RH is.) Prior to joining RH he had various roles in LP/AP including Director, National Manager and District Manager with Sears Holdings Corporation as well as Regional LP Manager for PETCO Animal Supplies. Justin earned his Bachelors degree in Criminal Justice/Safety Studies at the Metropolitan State College of Denver. Congratulations Justin!

Submit Your New Corporate Hires/Promotions or New Position

Chicago alderman wants late-night retailers to have surveillance cameras
- inside and out

Chicago stores open overnight would be required to have surveillance cameras both inside and out between the hours of 2 a.m. and 5 a.m. - and share those recordings with the Chicago Police Department - under an anti-crime crackdown that has drawn the ire of retailers.

Currently, interior and exterior surveillance cameras are required, only of those Chicago bars with 4 a.m. liquor licenses. Ald. Tom Tunney (44th) wants to broaden that Big Brother umbrella to make the same demand of "late night retail licensees" open between the hours of 2 a.m. and 5 a.m.

Digital recordings would have to be "maintained for not less than 30 days and made available" to the Chicago Police Department "no less than twelve hours after an incident."

Most retailers already have interior surveillance cameras, but exterior cameras are rare. Installing them and maintaining the recordings would be expensive. suntimes.com

Retail workers on State Street happy as armed guards begin patrol

Two armed guards began patrolling State Street downtown Thursday and retail employees along the thoroughfare were thrilled.

"There's a lot of young people who come in and snatch and grab and run and people with mental problems who come in and go off on people and make a scene," said the manager of an electronics store who didn't want to be named because he was not authorized to speak to the media.

Some retailers along the busy business district said such instances are often a weekly, if not daily, occurrence.

The guards were hired by the Chicago Loop Alliance, which represents the interests of downtown business owners and has fielded numerous complaints about theft.

The guards will patrol State Street between Congress and Wacker, Thursday though Saturday. Hours will vary: 10:30 a.m. to 2:30 p.m. and 4:30-8:30 p.m. Thursdays; 10:30 a.m. to 2:30 p.m. and 6:30-10:30 p.m. Fridays; and 2 p.m. to 10 p.m. Saturdays. Those hours are expected to increase in May. suntimes.com

No Gay - No Way"
Activists urge Bezos to choose LGBT-friendly state for new headquarters

A group of activists, actors, politicians and executives is asking Amazon.com founder Jeffrey P. Bezos not to put a second Amazon headquarters in a state lacking legal protections for lesbian, gay, bisexual and transgender people, pressing the executive to use his company's high-profile relocation to further a cause he has personally supported.

Bezos has been an ardent defender of gay rights for years. He and his wife, MacKenzie, donated $2.5 million in support of same-sex marriage in Washington state in 2012, and he received a national equality award last year from the Human Rights Campaign, a prominent LGBT advocacy group.

Of the finalist 20 locations. Eleven of the locations are in nine states - Florida, Georgia, Indiana, North Carolina, Ohio, Pennsylvania, Tennessee, Texas and Virginia - that have not passed comprehensive legal protections for people based on their sexuality or gender. Some additionally restrict adoption rights for gay couples, bar transgender people from using the bathrooms of their choice or have banned cities from instituting equal rights protections of their own. BTW he owns this paper too - washingtonpost.com

New Study Reveals Importance of Meetings to U.S. Economy
With Face-To-Face Meetings Playing a Critical Role in U.S. Economy

Our report illustrates that the meetings and events industry continues to grow across all segments as it contributes hundreds of billions of dollars in revenue to the U.S. economy and supports 5.9 million jobs," "Notably in 2016, meetings generated $325 billion of direct spending and $845 billion in business sales."

The report also showed that there were 1.9 million meetings in 2016, hosting 251 million attendees. In addition, direct spending on meetings increased 23 percent between 2009 and 2016, primarily due to increases in the number of meeting participants.

It also measured both direct and indirect levels of industry impact, revealing that meetings supported more direct jobs than many large manufacturing sectors, including machinery, food, auto, and chemicals. The long-term impact of face-to-face meetings is also compelling: Every dollar spent on face-to-face meetings and events generates an additional $1.60 in benefits for the U.S. economy.

"There's been a critical need for information quantifying the significance of face-to-face meetings and business events to the U.S. economy."

"This new research confirms that our industry plays a critical role in connecting people and bolstering crucial segments of our national economy." "The numbers reiterate what anecdotally we always knew to be true-no matter the industry, investing in face-to-face meetings is a smart choice."  associationsnow.com

Back to Reality in One Day
Phase Two Might be at the Door
Retail defaults in 2018 could outpace last year

Despite strong holiday sales across much of the industry, analysts with ratings agency S&P Global still have a negative view of the retail sector and cautioned that defaults could  "could match or exceed" those in 2017, when retail bankruptcies surpassed the recession period.

To date, S&P has issued 11 credit downgrades for retailers, with three defaults, and has negative outlooks for 34% of the sector it covers, according to a report emailed to Retail Dive. In all for 2017, S&P counted 75 downgrades and 11 defaults.

S&P also said that business liquidations in retail could pick up this year, with Bon-Ton (which filed for bankruptcy in February) being potentially "the first department store to liquidate in a number of years." retaildive.com

JC Penney to Cut 360 Jobs
The company said the job cuts were part of its efforts to get a handle on costs, and streamline the company's operations. Roughly 130 positions in the corporate headquarters were cut, and approximately 230 more were eliminated in regional offices and stores. J.C. Penney says that the cuts will lead to annual savings of roughly $20 million to $25 million.

J.C. Penney shuttered 141 stores last year, and more than 5,000 layoffs, as it tried to shrink its footprint and announced on Feb. 13th the closure this summer of their 2M sq.-ft. Wisconsin DC, cut 670 jobs.  Last month, the list of closures grew with the retailer announcing that it will shut roughly 8 stores this year, eliminating the jobs of roughly 480 employees. usatoday.com

Severance Tied to Tenure and Position as Formal Policies Decline
While almost all U.S. businesses (97 percent) say they offer some form of severance to workers, only 55 percent had formal, written severance policies last year, a decline from 2011, when 65 percent had formal severance policies.

2017-2018 Severance & Separation Benefits Benchmark Study report, released in February showed 88 percent of companies pay severance when termination is due to a reduction in force or corporate restructuring, only 13 percent do so when the termination is for cause and only 6 percent provide severance on retirement.

In exchange for severance, employees at 92 percent of companies are required to sign a written release that ends any legal liability between the employer and the employee, a figure virtually unchanged from 2011 (93 percent).

The number of companies with a process to appeal severance packages, however, is rising. Nearly one-quarter (24 percent) of companies had such a process in place last year, up from 15 percent in 2011.

"We're definitely seeing more companies moving away from formal, written policies in favor of more flexible terms" for severance, said Greg Simpson, Denver-based senior vice president and career transition practice leader at Lee Hecht Harrison, a talent development firm. "That having been said, severance and separation benefits remain among the best ways for a company to protect its brand." shrm.org

Retail CEOs discuss diversity and inclusion
Research has shown that diversity and inclusion in the workplace directly correlate to a better understanding of customers and higher earnings. At NRF 2018: Retail's Big Show, retail and consumer brand CEOs discussed why it's important to understand and combat unconscious bias in the workplace.

The panel discussion opened with a brief history of CEO Action for Diversity and Inclusion, which was founded in 2017 at the direction of PwC's U.S. senior partner and chairman. The movement began last June with 175 CEOs; since then, she said, more than 350 heads of companies have signed a pledge to make their employees understand unconscious bias and how they can work to combat it.

Joining the discuss were four signatories to the pledge: Sarah Alter, president and CEO of the Network for Executive Women, Benno Dorer, chairman and CEO of The Clorox Company, Marvin Ellison, chairman and CEO of J.C. Penney Company Inc., and Hubert Joly, chairman and CEO of Best Buy Co. Inc. stores.org

The Parkland Impact Continues

The families of Sandy Hook shooting victims beg Bass Pro Shops, Cabela's to stop selling 'weapons of war' as other retailers change their gun policies

L.L. Bean raises age to 21 for buying firearms, ammunition; Says they do not support the NRA

REI Suspends Contract With Outdoor Company Over Gun Sales
Membership Pushes REI to Drop Popular Supplier
The outdoor retailer REI has suspended its relationship with a company that supplies some of its most popular brands, including CamelBak and Giro, because the conglomerate also manufactures guns and ammunition. After thousands of it's members customers signed an online petition requesting they drop the company. huffingtonpost.com

232 illegal aliens arrested during ICE 4 day operation in Northern California
180 were either convicted criminals and 115 had prior felony convictions for serious or violent offenses or had past convictions for significant or multiple misdemeanors. ice.gov

ICE Sweeps California and Increases Enforcement Nationwide
ICE has not been constrained in its issuance of penalties to employers or in its deployment of agents to actively audit employers. Since September 2017, ICE assessed one of the largest fines in its history and has conducted raids nationwide. Asplundh Tree was assessed a $95 million penalty and ICE served audit notices on 98 7-Eleven franchises and conducted raids that led to more than 20 arrests.

California, of course, is not the only enforcement target. Here are ICE's own statistics for fiscal year 2017: Conducted 1,360 I-9 audits. Made 139 criminal arrests and 172 administrative arrests. Ordered businesses to pay $97.6 million in judicial forfeiture, fines, and restitution and $7.8 million in civil finesshrm.org

Asset Analytics & Insights Product Profitability Strategy Sr Director for CVS Health in Cumberland, RI
As the Asset Analytics & Insights Product Profitability Strategy Senior Director, you are an experienced leader with proven results for defining and implementing retail category profitability strategies, building business partnerships, and establishing a highly functioning team.

In this role, you will drive front store shrink strategy for product categories through innovation, analytics and partnerships with merchandising function leadership. You will lead and build a team to deliver results for a top enterprise priority through data-driven insights and category road map execution. This role also requires significant executive interaction and exposure. cvshealth.com

Farm Fresh Supermarkets may be closing or selling off stores, according to a story in the Virginian Pilot

Aldi to open 5 to 10 grocery stores next to Kohl's

Bachrach Closes Remaining 14 Stores

One of Charlotte's biggest malls rethinks $50M project amid retail woes

Quarterly Results
Gap Inc. Q4 comp's up 5%, net sales up 8%, full year comp's up 3%
     Old Navy Global Q4 comp's up 9%, full year comp's up 6%
     Gap Global Q4 comps flat, full year comp's up 1%
     Banana Republic Q4 comp's up 1%, full year comp's down 2%

JCPenney Q4 comp's up 2.6%, net sales up 1.8%, full year comp's up .1%, net sales down .3%

Nordstrom Q4 comp's up 2.6%, net sales up 8.4%, full year comp's up .8%, net sales up 4.4%

L Brands Q4 comp's (including direct sales) up 2%, total sales up 7.4%, full year comp's down 3%, total sales up .5%
     Bath & Body Works Q4 comp's up 6%, full year comp's up 5%
     Victoria's Secret Q4 comp's down 1%, full year comp's down 8%

Foot Locker Q4 comp's down 3.7%, sales up 4.6%, yearly comp's down 3.1%, net sales up .2%

All the News - One Place - One Source - One Time
The D&D Daily respects your time & doesn't filter retail's reality


LP/Security Industry Veteran Nick Puglin passes away

Nicholas Puglin Jr., a veteran of the Loss Prevention/Security industry, passed away on Wednesday, Feb. 28 in Houston, Texas. Nick has held various positions in the industry, most recently serving as the Director of Central Investigations and ORC for Macy's.

Nick was born on July 25, 1957 in Pittsburgh, Pennsylvania. Family: Laurie Puglin, Wife; Margaret Nikole Stefaniak, Niece; Anna Rose Puglin, Mother; Nicholas Michael Puglin, Father; Joseph Michael Puglin, Brother; Nicholas "Skippers" Puglin, Brother.

A memorial service will be held for Nick on March 10 at 2:00 p.m. at Heights Funeral Home in Houston, Texas. On the same day, a memorial gathering will be held at 3:30 p.m. at Johnny McElroy's Irish Pub.

For more information, click here. Read below for thoughts submitted to us by those in the industry who knew and admired Nick.

Chad McIntosh - VP of LP & Risk Management, Bloomingdale's
I want to tell you about my dear friend Nick Puglin. Nick was a great practitioner in the industry we love and that's retail Asset Protection. I always found him to be innovative and a big thinker when addressing AP challenges. While he was an expert in our field, it was the way he lived his life that made him special. He lived life to the fullest, I never heard him complain the entire time he waged his heroic battle against cancer. He was a true foodie and an amazing cook. I don't think he and his wife Laurie ever took a vacation that wasn't built around food and finding out of the way places for a unique experience. Nick believed in all things Pittsburgh. A died in the wool Steelers fan - "Steeler Nation"! Nick leaves behind an amazing and patient women, Laurie Puglin. Nick's death leaves a hole in the hearts of those who know and love him.

Ed Wolfe - VP of Business Development, WG Security Products
I'm sure everyone is reciting all of Nick's professional qualities, the ones that helped him be the best in the business; but on a personal level Nick had all of the qualities a best friend could have. He was loyal, smart, funny and he not just a good cook, he was a Chef.

Kevin Colman - GVP of Asset Protection, Macy's
The thing about Nick was he was extremely funny. He never lost his sense of humor even when he was diagnosed and went through treatment several years back. He had me convinced that eating every kind of meat possible was a cure for cancer. He loved life and left you feeling happier every time you interacted with him. Going to miss him big time.

John Matas CFE, CFCI - Vice President Asset Protection/Investigations & ORC, Macy's
I can honestly say I loved this guy and I will truly miss him. Nick was a very warm and genuine person, with a heart of gold, incredible zest for life, and unique ability to make those around him...love him!. Nick had a personality and style that was larger than life and totally unique to him. The folks that were close to him will say they have never encountered anyone quite like him. Universally admired and respected, the AP community will miss this compassionate and dedicated crime fighter. Heartfelt sympathies to the Puglin family and Nick's loving wife Laurie.

Click here to read more thoughts from industry leaders.




Wicklander-Zulawski & Associates

He Said, She Said: How to Investigate Sexual Harassment

Sexual harassment claims have always been difficult to investigate. In light of the #MeToo movement, loss prevention and risk professionals need to know the right questions to ask in order to increase their chances of finding the truth. Learn these questions and tactics to effectively approach sexual harassment investigations.


Outsmart Crime: CAP Index - Regional QSR Crime
Statistics Update

Basia Pietrawska, Vice President of Crime Intelligence Analysis from CAP Index, will cover Denver's regional crime statistics and facilitate a discussion among attendees and RLPSA members.

David Donna
Hospitality Lawyer

DoorDash, GrubHub, UberEats...Oh My!

Are you thinking of the legal ramifications for both internal drivers and third-party delivery companies?

Today, restaurant delivery is more than just a 'pizza chain' challenge. With delivery becoming more popular, restaurants are facing challenges from both internal and third-party delivery services. This session will cover legal aspects that should be considered for both.

Donna has been a restaurant-specific attorney since 1990, and is currently national counsel for organizations collectively operating nearly 4,000 restaurants.

Other Presentations Include:

"Tackling the Opiate Epidemic: Actionable Strategies for Protecting your Restaurant"

"Brand Protection: Guarding Against the Viral YouTube Moment"

"Restaurant Roundtable: Discussion on Current Industry Challenges & Solutions"

"Burning Down the House: Employee Edition. Protecting Your Business, Brand, People, and Profits"

Date: Thursday, May 3, 2018

Costs: Restaurants attend this event for FREE.
*Only Solution Providers who are sponsoring this event may attend.

Location: Sheraton Downtown Denver

Register today by emailing your name, title, company and email address to Executive Director, Amber Bradley, at amber.bradley@rlpsa.com.


National data security standards are better than PIN
The National Retail Federation (NRF) has launched an ad campaign to advocate for "uniform national" data breach standards for "all affected industries."

Welcome to the cause. The financial services industry already is subject to uniform standards and continually has fought for national rules to cover all affected industries.

Retailers opposed these efforts. Instead groups like the Retail Industry Leaders Association push lawmakers and regulators to instead adopt a government mandate that would cost billions to implement and do little to protect consumers.

Barclays of London introduced Personal Identification Numbers (PINs) in 1967, the year the Beatles and Monkees battled for the top of the charts. That music is timeless. PIN is not. Because PINs are a static data element, they don't protect against counterfeit or card not present (CNP) fraud, which together account for about 85 percent of total U.S. card fraud.

According to the Aite Group, it would cost retailers $4 billion to fully implement PIN. That expense would be worthy if it adequately protected consumers, but it wouldn't. In fact, an Aite analyst concluded mandating PIN would be "difficult to justify."

An Electronic Payments Coalition study also proved a PIN mandate would be ineffective. In plain English: it doesn't matter whether a consumer uses a signature or PIN to verify purchase. What matters is whether the card incorporates advanced technologies designed to stay ahead of criminals.

PINs also may not adequately defend against lost or stolen card fraud. France and Australia, early adopters of chip-and-PIN, saw an increase in lost or stolen card fraud over the last decade. One possible cause of this counterintuitive outcome is that counterfeiters can obtain a cardholder's PIN by pairing a skimming device with a pinhole camera near the numerical touchpad, rendering the static PIN ineffective. Something similar happened at Forever 21. Hackers used malware on the retailer's point of sale devices to copy credit card numbers, expiration dates, and PINs.

This is just one example that proves investing in technology is far more effective than relying on an idea introduced when The Andy Griffith Show topped TV ratings.

Smartcards still will not be enough. The Fed and EPC also found countries experienced increases in other types of fraud, including online fraud, after smartcards were adopted.

To stay ahead of criminals, the payments ecosystem must work together. The costs of retailer underinvestment in technology and other data security resources are socialized back through the system to financial institutions, networks and consumers. Fraud directed at financial institutions frequently has its origins in retailer data breaches. While our industry has successfully protected its customers post-breach, retailers' security gaps add substantial costs. Financial institutions are implementing new technologies like point-to-point encryption, tokenization, and biometrics to further protect consumers. 

Putting in place national data security and breach standards also will help, which is why the financial services industry has led the way here as well. Retailers, meanwhile, focused on mandating the use of a 51-year-old static data element.

We're pleased merchants are finally ready for an upgrade. thehill.com

Equifax Reveals 2.4M More Victims Of Breach
Equifax, the credit scoring company embroiled in a 2017 data breach scandal, disclosed news on Thursday (March 1) that has identified 2.4 million more consumers in the U.S. whose partial driver's license information was stolen.

In a press release, Equifax said it was able to pinpoint about 2.4 million consumers by referencing other information in proprietary company records that the hackers didn't steal and by tapping the resources of an outside data provider. According to the company the 2.4 million U.S. consumers were not previously identified as being impacted by the cyberattack. pymnts.com

Walmart Wants Blockchain to Make Shipping 'Smarter'


How Asics Combated Online Journey Hijacking
Online journey hijacking can hurt the customer experience, impacting not only conversion rates but brand equity. It works through malware that inserts unauthorized ads into a customer's web sessions, diverting them away from a merchant's site into the hands of a competitor.

Japanese sports apparel and footwear giant Asics was no exception to this problem. Nearly 12% of all Asics's web sessions were infected by various forms of injected ads throughout the customer journey in 2017. And nearly all of these unauthorized ads (97.8%) led to competitor sites.

Asics began working with Namogoo. Using its software, Asics gained visibility into the magnitude of the issue and fed data directly to Asics' Google Analytics platform.

Since working with Namogoo, Asics has seen a 14% increase in the conversion rate on Asics.com for infected users, a roughly 5% decrease in the cart abandonment rate, and a nearly 2% increase in overall conversions on its ecommerce website. This was all due to addressing the problem of online journey hijacking. multichannelmerchant.com

42% of Beauty Products Sold Online By Third Parties - Counterfeit & Toxic
New report released by the U.S. Government Accountability Office this week where investigators purchased
47 "new" beauty products from third-party sellers with ratings above 90% and all shipped from U.S. addresses - from Amazon, Walmart, eBay, Sears Marketplace and Newegg - showed that 20 proved to be counterfeit, or 42.4%.

Even more extreme, the U.S. Immigration and Customs Enforcement says that seized counterfeit cosmetics have been found to
"contain hazardous substances, including cyanide, arsenic, mercury, lead, urine, and rat droppings."

"The main danger posed by counterfeit beauty products is the heightened potential to put harmful ingredients on or in your body," Consumers should avoid third-party sellers or unauthorized retailers when they're buying beauty products. newbeauty.com

Etsy's sales grow 14% in 2017

Mastercard partners Flipkart to secure payments for online buyers

Here's why Visa is changing its chargeback resolution model

PayPal Says It's Ending Two Mobile In-Store Payment Services

eBay Launches New Shop with Dollar Store Vibe

Amazon Raises FBA Fees and Introduces Storage Limits Policy

Snellville, GA: Warehouse raid nets $500,000 of stolen property
Gwinnett Sheriff's investigators recovered almost a half-million dollars in stolen merchandise in a Snellville warehouse on Friday. The probe began when the Sheriff's Office in Gwinnett got word from a microscope manufacturer in California that an order of 40 microscopes it had shipped to the Snellville warehouse appeared to be fraudulent. The microscopes, which had a value of $11,555.20, were shipped to Alpha and Omega Shipping Auto Broker. Sheriff's investigators executed a search warrant at the warehouse and located the microscopes, along with a variety of stolen items, including medical equipment, construction equipment and electronics. All told, it is believed the items found at the warehouse had a value of approximately $500,000. The Gwinnett Sheriff's Office says the case is also being investigated by the Federal Bureau of Investigations, Homeland Security and the United States Postal Inspection Service. 11alive.com

Houston, TX: Man wanted on over 20 Identity Theft charges, $45,000 of merchandise stolen from The Home Depot
Police in Memorial Villages are investigating nearly two dozen cases of identity theft, each believed to have been committed by the same man, police confirmed Thursday. Police said the man stole personal information to open credit card accounts at Home Depot locations throughout Houston, Pearland, Stafford and Webster. So far, police said the man has purchased $45,000 worth of merchandise from Home Depot. Police suspect he may have targeted other communities outside of the Villages. click2houston.com

Alliance, OH: Alliance Police Investigating Career Shoplifters hitting Lowe's, Walmart and Target
Alliance Police are currently on the lookout for Brenda Haywood and Dodie Bender-Maris. Both are said to have an extensive history of theft and are currently wanted by multiple agencies across northeast Ohio. Brenda Haywood has 8 arrest warrants and approximately 66 prior theft convictions. Police say Haywood has a number of aliases including Brenda Tibbles, Bonnie Baker, and Lee Haywood. Bender-Maris allegedly has 5 warrants for her arrest and 15 prior convictions for theft. Bender-Maris is wanted by the Portage County Sheriff's Office, the Summit County Sheriff's Office, Bath Township, Copley Police, and Wadsworth Police. Haywood is wanted by North Olmstead Police, Norwalk Police, Wayne County, Stow Police, the Summit County Sheriff''s Office, Ontario Police, Parma Police, and Red Center. Authorities say the women have been hitting stores like Lowe's, Walmart and Target. wfmj.com

Dickson, TN: Police seeking Baby formula Theft Ring Suspects
Dickson Police are searching for two Nashville residents wanted in a black market baby formula theft ring. According to police, Shydericka Turner (20), and Jabastian Gordon (21), of Nashville, worked with a 17-year-old stealing baby formula and other baby items from Kroger and Walmart stores. The trio then allegedly sold the items online. Police say they arrested the teen last month after setting up a controlled buy in a Walmart parking lot. Officers purchased 10 cans of Similac stolen from a Dickson Kroger store for $7 a piece. Police say during the Kroger theft, the teen and Turner loaded a shopping cart with 72 cans of Similac (totaling $1,300) and walked out without paying. Police investigating the theft found the suspects were advertising the stolen merchandise online. The suspects then flaunted the sale of the merchandise, posting pictures of themselves with money on Facebook. fox17.com

Portland, OR: Safeway's ORC Team hires 2 former FBI Agents as private investigators
A man who told authorities he was a daily heroin user was arrested after an investigation into an ongoing shoplifting-and-resale effort that included "high theft items" such as Tide Pods, batteries and razor blade cartridges. Jesse Starns was taken into custody after an investigation that began January 29 when an ad on Offer Up was spotted. In that ad, court documents revealed, Starns offered those items for a total of $80, though the retail price was $263. The probable cause statement showed Safeway previously hired 2 retired FBI agents now working as private investigators to work undercover and find people selling stolen Safeway merchandise through Offer Up. They found the ad Starns posted, and over the course of a few weeks made a total of 9 purchases from Starns. The retail value of the merchandise Starns sold the undercover officers was $8,000, but according to court documents he sold it for $3,000. koin.com

Wheaton, IL: One suspect arrested in $2,300 Victoria's Secret theft in Bloomingdales

Omaha, NE: Man Charged With Felony Theft After Failed Attempt To Steal $2,500 Of Merchandise Inside a Fish Tank from Walmart

Decatur, AL: Suspect charged in $1,500 theft from Target

Pasco County, FL: Restaurant Owner says Sam's Club register scanner didn't work; charged with theft of $860 worth of Bacon

Charlotte, NC: Man runs out of Northern Tool & Supply with a 100 pound gas Engine

Submit your ORC Association News

Visit the ORC Resource Center



Shootings & Deaths

Update: Citrus Heights, CA: Man faces Murder charge in Rite Aid heist that led to 87-year-old woman's death
Sacramento County District Attorney's prosecutors announced the new charge at a Thursday morning court hearing as 21-year-old Kimani Randolph stared straight ahead from his courtroom holding cell and onlookers from the gallery gasped in recognition of the case. sacbee.com


Robberies & Thefts

Seattle, WA: Two teens, a sawed off shotgun and an assault
of a Safeway Security Guard

Seattle police officers busted two teens and confiscated a sawed-off shotgun after they allegedly assaulted a grocery store security guard in the Mount Baker neighborhood Wednesday afternoon. Police said employees of a grocery store in the 3800 block Rainier Avenue South called 911 Wednesday at 4:15 pm to report a shoplifting incident where the suspects had also assaulted store security. The employees said the two suspects "slapped the security guard before running away on foot." skyvalleychronicle.com

Walton County, FL: Suspect arrested in Knoxville, TN for Oxycodone Theft from CVS in Miramar, FL
An entire supply of oxycodone was wiped out during a robbery at the CVS/pharmacy in Miramar Beach on December 11, 2017. The investigation led police to Knoxville, TN where they were able to identify 44-year-old Bryan Victor Lemons as the suspect seen on camera committing the robbery. The Walton County Sheriff's Office issued a warrant for his arrest, and Lemons is currently awaiting extradition back to Florida. dothanfirst.com

Prince George County, MD: Prince George's police, FBI team up
to solve robberies faster

The man in the Cincinnati Reds baseball cap and orange-trimmed shoes had kept police busy. On the night of Feb. 12, 2015, he robbed a laundromat, a 7-Eleven, a fried chicken shop in Prince George's County before hitting a second laundromat and another convenience store the same week. Worried the robber would strike again, police set up a surveillance operation, successfully nabbing him during a traffic stop wearing the distinctive shoes and baseball cap.

With a single arrest, detectives solved five robberies in one night. The "Cincinnati Reds String" is one in a growing list of cases Prince George's has solved since redoubling its efforts to drive down robbery rates starting in 2015. Three years later, police say the strategy is working. By targeting serial robbers, leaning on a partnership with the FBI and improved intelligence sharing with neighboring departments, the county solved 74 percent of its commercial robberies in 2017, a 20 percentage-point leap compared with the year before and more than double the success for police departments on average nationwide. The collaborative effort has led to more than one very swift result. washingtonpost.com

San Antonio, TX: JC Penney Loss Prevention threatened by shoplifter with a knife

Studio Collections Jewelry in Sonoma, CA reported an Armed Robbery on 3/1, no injuries reported

Piercing Pagoda in the Fashion Square Mall, Orlando, FL reported a Distraction Theft on 2/28, item valued at $2,500

JC Penney in Gaithersburg, MD reported a Grab & Run on 2/28, items valued at over $9,000


Buffalo, NY: Banks lose $860,000 as Credit Card Scammer takes Plea;
facing 19 years

Ricky Butler, as part of a plea agreement Wednesday, admitted using fraudulently obtained credit cards to buy store gift cards at Walmart and other retailers across Western New York and then reselling them at a discount. Butler also admitted working with others to obtain dozens of fraudulent credit cards and taking part in more than 1,100 fraudulent transactions involving Citibank, JP Morgan Chase, Bank of America and others. Butler was prosecuted by and pleaded guilty to conspiracy to commit bank fraud and aggravated identity theft. He faces a recommended sentence of up to 19 years in prison. buffalonews.com

Houston Robbery Crew of 8 Men Indicted for Violent Takeover Robberies
of 3 MetroPCS Stores, 4 Cash America Pawn Stores, 1 Subway, 1 Cricket Wireless

Jackson, TN: Murder trial begins for man accused of killing c-store clerk

Two Omaha Men Sentenced (62 yrs - 10 yrs) for Two Omaha Retail Robberies - Walgreens & No Frills

Detroit Lakes, MN: Walmart Thief sentenced to 65 days for $2,100 theft; 5 years probation

Santa Fe, NM: "Frequent Flier for Law Enforcement" arrested again, Adrian Bleamer has been in and out of jail for years, and he has faced numerous charges of burglary and receiving stolen property

Lima, OH: Woman sentenced to 4 Years for Liquor Store Armed Robbery; threat of physical harm by boyfriend if she failed to do the robbery


More than 3 dozen people indicted in Northeast Ohio fraud ring
A grand jury has indicted 37 people in connection with a counterfeit check ring that spanned four different counties, Cuyahoga County Prosecutor Michael O'Malley announced Friday.

The 95-count indictment accuses 42-year-old Montrea Donaldson of directing the ring and emlpoying numerous individuals to cash the fraudulent checks at multiple locations until the accounts were flagged for fraud. Investigators say over 75 fake checks were produced for over $156,000, while around 56 were cashed for a total of $83,224.

"These crimes disrupted the lives and businesses of dozens of victims," Prosecutor O'Malley said. "It is my intent to disrupt Donaldson's life with a lengthy prison sentence as I believe we are just scratching the surface of this scam." wkyc.com


AT&T - Pueblo, CO - Armed Robbery
C-Store - Lawton, OK - Armed Robbery
C-Store - Binghamton, NY - Burglary
C-Store - Wichita Falls, TX - Burglary
C-Store - Bakersfield, CA - Armed Robbery
C-Store - Ocean Shores, WA - Robbery
Dollar General - Wichita Falls, TX - Burglary
Dollar General - Lakeland, FL - Armed Robbery
Electronics - Naperville, IL - Burglary
JC Penney - San Antonio, TX - Armed Robbery
Jewelry Store - Sonoma, CA - Armed Robbery
McDonald's - Warren, OH - Armed Robbery
Restaurant - Bridgeport, CT - Armed Robbery
Restaurant - Neptune City, NJ - Armed Robbery
Safeway - Seattle, WA - Armed Robbery
Sprint - Leawood, KS - Burglary
Sprint - Overland Park, KS - Burglary
Smoke Shop - Las Vegas, NV - Robbery
Tire shop - Pasadena, CA - Burglary
7-Eleven - Bakersfield, CA - Armed Robbery


Daily Totals:
13 robberies
7 burglaries
0 shootings
0 killings


Weekly Totals:
71 robberies
24 burglaries
3 shootings
2 killings



Jessica Censoplano named Loss Prevention Leader for RH

In her new role with RH Jessica will support all Loss Prevention initiatives for all of RH, including home office, retail, distribution, and hospitability. Prior to joining RH Jessica worked in various LP/AP roles with Target, Amazon, Blue Apron, and BevMo. Congratulations Jessica!

Submit Your New Hires/Promotions or New Position



Featured Job Spotlights


VP of Loss Prevention
Anaheim, CA

The Vice President is responsible for the strategic planning and execution of the company's Loss Prevention program across more than 400 stores nationwide, and ecommerce. Reporting to the CFO, this position has overall leadership responsibility for leading the charge in driving shrink reduction...

Director of Loss Prevention
Harrisburg, PA

The Director of Loss Prevention assesses and mitigates both external and internal security related risks for the organization through the development and management of policies, procedures, programs, systems, and to conduct internal investigations into, fraud, abuse, or other misconduct...

Sr. Director Asset Protection Operations
Plano, TX

The Sr. Director of Asset Protection Operations leads the AP operations team and ensures AP program is efficient, productive and impactful...

Director AP - Shortage Operations
Minneapolis, MN

In this role you will provide strategic leadership for end to end process shortage initiatives across Merchandising, Distribution and Store Operations. As an Assets Protection Director, you will develop and maintain HQ, Merchant, Stores, Distribution, Store Operations, and Inventory Accounting partnerships to implement programs and projects that drive continuous improvement...

Corporate Asset Protection Manager
Franklin, TN

The Corporate Asset Protection Manager (APM) is responsible for preventing, identifying, and investigating losses. The APM develops and administers training programs to reduce losses and ensures the protection of our assets...

Senior Market AP Manager- Southern California
Burbank, CA

This Senior Market Asset Protection Manager contributes to REI's success by supporting improved profitability for the co-op through reduced inventory shrinkage, improved margin, reduced Workers Comp and GL claims and premiums, retail and supply chain management...

Regional LP Investigator - 10 Positions Nationwide
LA/San Diego/Northern CA/Central CA/Phoenix

The Regional Loss Prevention Investigator is responsible for analyzing internal & external theft trends in assigned market and to develop strategies to identify and resolve theft cases. The Regional Loss Prevention Investigator will work with the Investigative Risk and Fraud Analyst in the identification of internal theft cases, and ensure that all cases are brought to a successful resolution...

Regional LP Investigator - 10 Positions Nationwide
Houston/Texas Border/Chicago/Boston/Miami

The Regional Loss Prevention Investigator is responsible for analyzing internal & external theft trends in assigned market and to develop strategies to identify and resolve theft cases. The Regional Loss Prevention Investigator will work with the Investigative Risk and Fraud Analyst in the identification of internal theft cases, and ensure that all cases are brought to a successful resolution...

Manager, Asset Protection Data and Analytics
Raleigh, NC

Victra is the leading exclusive, premium retailer for Verizon with a mission of connecting technology to life in the most trusting and profitable way. As the Asset Protection Data & Analytics Manager, you will direct teams to identify, develop, implement, and maintain programs, processes, and training related to our AP structure including Field and Store Point-of-sale exception reporting, Inventory Adjustments, Investigations, and Store Assessments...

District Loss Prevention Manager
Portland, OR

DICK'S Sporting Goods is seeking an experienced multi-unit Loss Prevention manager for our Portland, OR district. Leaders in our organization are passionate about supporting the True Athlete in everything we do!

Market Asset Protection Manager - Northern WI
St. Charles, IL

The individual selected for this position works collaboratively with Market Directors and Store Directors to support a Culture of Safety and 200% accountability. This position ensures the execution of programs surrounding the safety of people, the security of assets, compliance with internal and regulatory standards and the prevention of shrink within the assigned market, thru root cause analysis, deployment of solutions that protect the assets of the organization and audit to determine the effectiveness of the initiatives as designed...

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Boost Productivity By Collecting Crumbs, Recognizing Yourself, Cleaning

The Brilliant Way to Boost Productivity (by Reusing Your Leftover Work)
Any project ends with something being created. A tangible end product that reflects your ideas and effort you invested into turning that idea into a reality. The process behind having turned such a dream into reality generates crumbs, too. Boost productivity by turning those crumbs into other projects. Smaller pieces

Ten Ways to Be 10x More Productive at Work
The biggest problem with workplace productivity is mental. We think about it all wrong: praising people who work the fastest instead of the smartest, and thinking that if we check off more items we're doing a great job. Here's how to really be productive and see results. Acknowledge yourself for hard work

Take This Challenge to Reclaim 6% of Your Productivity
As life speeds ahead, we sometimes find that time has started telling us what to do instead of the other way around. We're over-scheduled and we cram our days with all sorts of activities, leaving us sometimes feeling less than productive. Here's how you can get back 6% of your time and help you reclaim your productivity. First, find the culprit

7 Simple Ways to Boost Productivity
We all want to be more productive, but living in a fast-paced and multitasking world can easily make us feel flustered and frazzled. This only impacts your ability to focus and properly manage our time and our productivity. Here's 7 simple ways you can regain control over your workday and boost productivity. Clean your workspace


Submit Your Group LP Selfie Today!


As many of us speed through our days and work hard to accomplish our objectives, oftentimes the one thing that suffers is our active listening skills. These skills are important if we expect to truly change behavior or direction as quickly as today's pace requires. Active listening is difficult for some and requires an individual to hear things they may not be open to hearing or just hearing things that aren't said because oftentimes it isn't what's said that's important, it's what isn't said that can mean the most. Hearing that usually takes place upon reflection because most of us aren't intellectually fast enough to respond instantaneously. Active listening is a tool and a skill that can help an executive every day. It merely requires the thought and the practice.

Just a Thought,
Gus Downing

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