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Jeweler's Security Alliance 40th Annual Security Seminar & Expo
Mar. 13-15, 2018

ISC West
April 10-13

IOBSE Spring Conference
Registration Open!
April 24-26

Miami-Dade Police Departments Global Cargo Theft Symposium
May 1-4

RLPSA Connect
May 3

CNP Expo
May 15-16

NRF Protect 2018
June 11-13

Q2 RAM LP Committee Meeting
June 13

Midwest Cargo Security Council One-Day Cargo Security Summit
June 20

RLPSA Annual Conference
Aug. 5-8

New England LP Expo
Sept. 13

Q3 RAM LP Committee Meeting
Sept. 14 -
DCU Center
Worcester, MA

LPRC Impact 2018
Oct. 1-3

CORCA Conference
Oct. 3-4

Q4 RAM LP Committee Meeting
Nov. 7th
BJ's Wholesale Inc Corp. Office - Westboro, MA

See More Events





Stuart Seidel &
Lance Weeden

Quick Take #9

NRF LP Effort & Value
Bob Moraca & Dan Faketty

Quick Take #8

View all published episodes here



'17 National Retail Security Survey

2016 NRSS Survey

2015 NRSS Survey


Check out the Daily's Exclusive Reports

Q4/2017 Robbery Report

Q4/2017 Violent Death Report

Q3 Internet Jobs Report

Q2/First Half Senior LP/AP Jobs Report

2016 ORC Report

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2018 GLPS - Group LP Selfies
Your Team - Your Pride - Our Industry
Building Industry Pride - One Team Selfie at a Time

Goodwill-Easter Seals Asset Protection team event at
Mall of America

Featured in Picture, Left to Right: Damon Burger - Director, Jen Farruggia - DAPBP, Chai Vang - DAPBP, Jamie Schlenvogt - AP/Safety Mgr., Erik Hansen - DAPBP, Brandon O'Hearn - AP Coordinator

Submit Your Group LP Selfie Today!


Coming March 12/13:


Retail Security Landscape
in 2018

ADT/P1 Perspective

ADT/Protection 1 is a national leader when it comes to delivering retail business security that does more for you. They've built their reputation by providing outstanding security, differentiated by careful attention to detail - from installation through ongoing services, including same day/next day service and its Tech Tracker program. Rex Gillette, Vice President of Retail Sales, tells us about the new technologies ADT/Protection 1 is bringing to the market, how their company merger is going, and what he sees for the future of retail.

How Retailers Can Save More With Source Tagging

Stuart Seidel, President, and Lance Weeden, Account Executive, of ALL-TAG join Amber and Joe to discuss EAS source tagging, travel tips, pets and more in this LPNN Quick Take.

Solution Providers: Have a video or commercial you want to publish? Contact us 




Mathew Schriner Named New Director of Operations for The Loss Prevention Foundation
The Loss Prevention Foundation announced that Mathew Schriner, LPC has been named as its Director of Operations, effective March 5, 2018. The appointment is to enhance the foundations ability to continue to deliver on its mission and passion is to advance the retail loss prevention and asset protection profession by providing relevant, convenient and challenging educational resources.

"I am extremely excited about having a talent like Mat join the Foundation. His experience and enthusiasm for the Foundation's mission will be a tremendous asset to our team and the industry," stated Terry Sullivan, LPC and LPF's President. Terry continued, "Schriner joins the Foundation after serving most recently as Safety Manager for Lowe's Companies, Inc. Mat has held numerous other positions at Lowe's to include Corporate Manager of Loss Prevention, Safety & Operations Support and Loss Prevention Core Business Manager (LP Process & Strategy), Loss Prevention Operations Technical Project Manager (LP Operations) along with 6 years of Area Manager experience. Prior to Lowe's, Mat served the soft-lines industry for 5 years with Kohl's, L.S. Ayers and K-Mart." Mat is a graduate of Indiana University with a bachelor's degree in criminal justice. "Go Hoosiers!" emphasized Mat.

"It's an honor and a privilege to be able to serve The Loss Prevention Foundation and the Loss Prevention/Asset Protection industry. I'm looking forward to being part of the organization's ongoing success." stated Schriner.

Schriner will be responsible for overseeing operations, marketing, strategy, industry outreach and all program enhancements of the organization.

Scott Peacock promoted to Director, Analytics & Insight - Global Investigations for Walmart
Scott was previously the Senior Intelligence Analyst II - Global Investigations for the retailer for over two years before earning this promotion. During his over five years at Walmart, he's held a variety of different analytics and investigations positions including Analyst II - Global Investigations, Manager of Analytics - Global Investigations, and Senior Intelligence Analyst - Global Investigations. He also held positions for the Scottsdale Police Department including Police Analyst and Crime Analysis Technician. Scott earned his Bachelor of Science in Administration of Justice from Arizona State University as well as his Masters in Public Administration, and earned a Masters in Education from The University of Georgia. Congratulations Scott!

Submit Your New Corporate Hires/Promotions or New Position


The British Retail Consortium's Annual Retail Crime Report
Career Criminals Intentionally Use Violence & Abuse
Retail Violence Against Employees Doubles

The British Retail Consortium's (BRC) annual Retail Crime Survey reveals a concerning spike in violence against staff causing injury, with the number of incidents happening at twice the rate of last year's survey, the previous record.

Overall, this year's survey presents a mixed picture. There have been noticeable improvements in some areas, such as fraud, where the cost to retailers has fallen by nearly 30 million UK pounds, as a result of their significant investment in prevention.

The biggest concern comes from the growth in severe violent incidents against staff. BRC members report that career criminals intentionally use violence and abuse when challenged over stealing. The increasingly common requirements for retail colleagues to age-check and refuse sales, is also triggering increasing violence and threats. 

The rate of these incidents of violence with injury has doubled since the previous year to six per 1000 members of staff.

Commenting on the findings, Helen Dickinson OBE, Chief Executive of the BRC said:

"Retail directly employs nearly one in every 10 workers in the UK, and millions more indirectly. Retail already faces its own challenges, with margins shrinking, and against that backdrop the pressures that retail crime exerts are having a stronger impact. That is why we are working to build a new model for co-operation around tackling retail crime, and encourage decision-makers throughout the country to apply the priority these issues deserve.

"In particular, the figures on violence present a deeply concerning picture. Attacks on retail workers are intolerable, and our members are completely clear that keeping their staff safe and providing an environment in which they can work free of fear from threats and violence, is their first priority.

"Retailers are doing everything possible to ensure that staff members and customers are safe and protected. But they are now spending record amounts on crime prevention, which is a drag on the economic viability of shops and not infinitely sustainable.

"A new approach is required. Working with our key partners, we at the BRC are seeking to deliver an agreed strategy to halt violence and abuse in its tracks."


The BRC Retail Crime Survey covers the period from 1st April 2016 to 31st March 2017 and the experiences of 1.1 million employees- accounting for approximately one third of the retail industry).

The key results include that:

The total direct cost of retail crime has risen to just over 700 million UK pounds ($970M U.S.), a 6% increase on last year.

The rate of reported violence with injury has doubled in a year to 6 per 1,000 workers. At that rate, across all roles in retail 13 individuals were injured every day of the year.

The direct cost of customer theft has grown by 65 ($90M U.S.) million UK pounds, or nearly 15%.

The direct cost of fraud has reduced by 27 ($37M U.S.), million UK pounds, or just under 15%.

On average, retailers spent around the same on (non cyber-) crime prevention in 12 weeks as they did in the whole of the previous year.
Nearly half of respondents have seen an increase in the number of cyber-attacks in the last year.

Click here to learn more about our work on retail crime. Here, existing members can login to view the full report. You can download a snapshot of key findings from this page. Our members have access to fuller and deeper analyses of the data. To become a member of the BRC, please email membership@brc.org.uk brc.org.uk

Walmart, Palmer Recovery Attorneys PLLC Face Class Cert. In TCPA Suit
A consumer asked a Florida federal court Tuesday to certify a class of cellphone owners whom a Walmart-hired law firm allegedly bombarded with collection calls intended for other people, contending that the individuals are united by common questions regarding the Telephone Consumer Protection Act claims.

Amber Goins moved for class certification in her suit alleging that the calls Palmer Recovery Attorneys PLLC made through a vendor seeking to collect money from accused Walmart Inc. shoplifters violated the TCPA, asserting that class treatment is the best way to handle her claims.

Goins said Palmer placed calls to more than 20,000 telephone numbers on Walmart's behalf that turned out to be wrong, meaning there are more than enough potential class members, all of whom are united by common questions, like whether the firm used an autodialer and whether the retailer is liable for calls made on its behalf.

Goins first filed suit against Palmer in April, alleging that days after getting a new cellphone number, she started receiving calls from the civil recovery law firm. When she answered, she was greeted by an artificial or prerecorded voice informing her that the firm was trying to collect a debt from Kenya Johnson, someone Goins doesn't know, according to the complaint.

The consumer spoke to Palmer multiple times asking that the firm stop calling, but even though she was told she would be removed from the call list, the calls continued, the suit alleged.

Goins filed an amended complaint in December to add Walmart as a defendant. She alleged that Palmer made most, if not all, of its calls to her on Walmart's behalf, claiming that the retailer tapped the firm to try to collect civil recovery-related settlements from individuals who were involved in shoplifting incidents at one of its locations. law360.com

The European Association for Secure Transactions published its first European Fraud Update for 2018
This is based on country crime updates given by representatives of 18 countries in the Single Euro Payments Area (SEPA), and 4 non-SEPA countries, at the 44th EAST meeting held in Frankfurt on 7th February 2018. association-secure-transactions.eu

The Coming Decline of the Employment Drug Test
Struggling to hire, some companies are relaxing corporate drug policies

Employers are struggling to hire workers in the tightening U.S. job market. Marijuana is now legal in nine states and Washington, D.C., meaning more than one in five American adults can eat, drink, smoke or vape as they please. The result is the slow decline of pre-employment drug tests, which for decades had been a requirement for new recruits in industries ranging from manufacturing to finance. 

Last month, AutoNation Inc., the largest U.S. auto dealer, announced it would no longer refuse job applicants who tested positive for weed. The Denver Post, owned by Digital First Media, ended pre-employment drug testing for all non-safety sensitive positions in September 2016. 

So far, companies in states that have legalized either recreational or medicinal marijuana are leading the way on dropping drug tests.

Drug testing restricts the job pool, and in the current tight labor market, that's having an impact on productivity and growth. In surveys done by the Federal Reserve last year, employers cited an inability by applicants to pass drug tests among reasons for difficulties in hiring. Failed tests reached an all-time high in 2017, according to data from Quest Diagnostics Inc. That's likely to get worse as more people partake in state-legalized cannabis. bloomberg.com

Average Quarterly Comps Spike North 3% & Quarterly Sales Roar 5.6% in Q1
Obviously these are unofficial results tabulated by 'The Daily' in reporting quarterly results reported in the news.

With the vast majority representing Q4 results and the holidays, it certainly shows consumers were out in full force over the holidays but also up against some pretty poor numbers from last year. However even the retailers with negative numbers improved.

Now comes the hard part. Do consumers spend their tax refunds and how does Q1 results fair? And do the CFO's gain enough confidence to release their capital funds? Gus Downing

Quarterly Comps & Sales - 2017 vs. 2018
Year-to-Date Comparison

Average quarterly comps: Down 1.3%
Average quarterly sales:
Up 1.7%

Best quarterly comps numbers:
Canadian Tire Up 8.1%
Walmart Walmex Up 8%
The Home Depot
Up 6.3%

Worst quarterly comps numbers:
hhgregg Down 22.2%
Rent-A-Center Down 14.2%
GNC Down

(2017 numbers calculated through Feb. 28, 2017)
Average quarterly comps: Up 1.8%
Average quarterly sales:
Up 7.47%

Best quarterly comps numbers:
Sketchers Up 12%
Best Buy Up 9%
Abercrombie & Fitch
Up 9%

Worst quarterly comps numbers:
Ralph Lauren Down 10%
Barnes & Noble Down 5.8%
Toys R Us
Down 4.4%

(2018 numbers calculated through March 7, 2018)

The nation's favorite store is...
Supermarkets were one of the strongest retail industries in 2017, with 13 of 22 stores improving on their 2016 scores.

Publix ruled the roost, surging 2% to a top score of 86, which was the highest customer satisfaction score across all retail categories, including e-commerce. Trader Joe's was right behind, at 85, followed by Aldi and Wegmans (both at 84).

Costco led department stores and discount stores with a score of 83, followed by Nordstrom (81), Sam's Club (80) and BJ's (80). J.C. Penney, Kohl's and Meijer all scored 79. Target dropped two points to a score of 77, but still topped Sears (73) and Walmart, which had a score of 71.

Specialty retail stores: L Brands (Victoria's Secret, Bath & Body Works, Pink) led the category with a score of 85, and was among the most improved across all retail industries, jumping four points over last year. Cabela's was second in the specialty category, with a score of 82, followed by Barnes & Noble and O'Reilly Auto Parts (both 81), Bed, Bath & Beyond and TJX Cos. (both at 80).

Internet retail: Amazon topped all companies with a score of 85, one point off its 2016 score of 86. Newegg was second place at 83, followed by eBay, Overstock, and all others clustered at 81.

That's according to the annual American Customer Satisfaction Index (ACSI) Retail Report 2017, which shows the retail sector as a whole remains steady, with an ACSI score of 78.1. The ACSI Retail Report 2017, based on 50,186 customer surveys collected throughout 2017, is available for download here. chainstoreage.com

The running list of 2018 retail bankruptcies
By December, 2017 had seen 26 major retail bankruptcies (defined in this case as companies with more than $50 million in liabilities), according to data from AlixPartners. That surpassed the 20 bankruptcies posted in 2008, when a major recession ravaged the sector.

Some expect a slowdown in bankrutpcies and store closures this year, but by the first week of February, three major retailers had filed for Chapter 11, including Bon-Ton Stores, which does nearly $3 billion in sales. Whatever the tally, 2018 could be a bellwether year in telling us how much more retail consolidation might be left for the industry before things stabilize.

Mar. 6 The Walking Company
Feb. 4 Bon-Ton
Jan. 11 Kiko USA
Jan. 9 A'gaci  retaildive.com

Rent-A-Center eliminates 25 percent of corporate staff, 250 jobs, in cost-cutting measure
Its board is continuing to look at "strategic alternatives." Rent-A-Center has received bids to acquire the company and is engaged with potential buyers. bizjournals.com

Announcing February's LPC and LPQ professionals!
The Loss Prevention Foundation would like to recognize and congratulate the following individuals who successfully completed all of the requirements set forth by the board of directors to be LPQualified (LPQ) and/or LPCertified (LPC):

Lucio Amicci, LPC - Sears Holdings Corp.
● Darlene De Francesco, LPC - FedEx Office
● Tyler Grandy, LPC
- Dicks Sporting Goods
● Michael Hawkins, LPC
- Lowes Companies, Inc.
● Bruce Herritt, LPC - Walmart Stores, Inc.
● Slade Jordan, LPC - Walmart Stores, Inc.
● Arron Knight, LPC
- FleetPride
● Alan Lott, LPC
- 7-Eleven, Inc.
● R. Bryant Price, LPC - Gabriel Brothers, Inc.
● Steven Smith, LPC - ULTA Beauty
● David Chartrand, LPQ - Goodwill Industries of Seattle
● Nathan Dowling, LPQ
- Buffalo Run Casino
● Erin Koons, LPQ
- Walmart Stores, Inc.
● Kate McGorty, LPQ
- No company listed
● Brian Naughton, LPQ
- Nordstrom, Inc
● Danielle Palentino-Dederick, LPQ
- No company listed
● Pankaj Patel, LPQ
- Indigo Books and Music Inc.
● Kelley Portner, LPQ
- Rite Aid Corporation

UK Doesn't Take Mildly to Looters - Man Refused Bail For Looting Lidl Store in UK
During last week's snow storm, the shop at Fortunestown Lane in Tallaght was extensively damaged after it was raided. A man has been refused bail after he was charged with handling 1,400 euros of stolen goods taken during looting at a Lidl supermarket in Dublin. The garda said it was his belief the accused intended to sell the stolen good. irishtimes.com

Free EXPO Hall Pass for NRF PROTECT 2018
Retail, restaurant and law enforcement professionals get a free EXPO Hall Pass at NRF PROTECT 2018. The exhibit hall features more than 35,000 square feet of innovation technology, over 200 loss prevention solution providers and much more. Retailers, restaurants, drug and convenience retailers, grocers, consumer services and CPGs are eligible to attend the EXPO. Get your free pass here

Target raising minimum hourly wage to $12

Ikea adding city showroom-formats; developing online services

Meijer to open 6 small urban stores by 2021

Supervalu to debut urban store format

Penney to rely mostly on part-timers

Quarterly Results

American Eagle Outfitters Q4 comp's up 8%, online sales up 20%, sales up 12%, full yr comp's up 4%, sales up 5.2%
Kroger Q4 comp's up 2.7%, sales up 12.4%, full yr comp's up 1.9%, sales up 6.4%

All the News - One Place - One Source - One Time
The D&D Daily respects your time & doesn't filter retail's reality



High Security Locks: A Solution for High-Risk Businesses

Large quantities of high-value items on the premises brand a business as a target for both opportunistic and sophisticated criminals. And don't forget to include employees in that group.

Higher-risk businesses include pharmacies, medical facilities, firearms and cannabis dealers and many other organizations. Each day brings news reports of successful break-ins into these businesses. Each theft costs money, not only from the loss of assets, but due to the resulting disruption.

No matter how many cameras and/or intrusion sensors are installed, the place to stop criminals is at the front door and other building entries. That same attention to security also should apply to inside doors where targeted items are likely to be stored.

Locksets with high-security cylinders (HSEC) or high security locks are another part of the solution. High security locks incorporate multiple security features, such as angled key cuts, restricted keyways and drill-resistant housings. And there's no need to replace existing Class 1 or 2 locksets and housings. We have HSEC cylinders designed to retrofit locksets from major providers such as Corbin-Russwin, Falcon, Medeco, Sargent, Schlage, Yale and more.

There's much more to a total InstaKey Security Systems' solution. We have keys that can't be duplicated by anyone but us or your approved security dealer. When keys are lost, you can rekey our lock cylinders in seconds and save the cost of a locksmith.

Operating a higher-risk business is complicated enough. You don't need to worry about door security too. InstaKey can help with high security locks.

If you have questions, contact us and we'll be happy to demonstrate how it all works.

Learn more about how InstaKey's high security locks can protect your business


Why Security-Driven Companies Are More Successful
Strong revenue streams, adoring customers, and inspiring leaders are the usual hallmarks of a well-run business. When investors look to new companies to support, these factors are the ones that show whether a business will succeed or fail. Recently released research shows that business analysts should add one more: secure software.

A Freeform Dynamics survey (commissioned by CA Technologies) discovered an elite class of businesses that have ingrained security into their operations - deemed "Software Security Masters." They make up approximately one-third of the enterprises surveyed and include those that are better at handling application development security.

The trick is to make security a part of the DNA of the business and its operations. When businesses fall on hard times, executives turn to cut budgets on apparent luxuries, which they may imagine include security. This approach only helps in the short term as it creates a debt of security problems that will need to be fixed later.

Organizational culture has an influence on how priorities - which are driven by executives who dictate what matters to them - are executed. If executives see security as a core part of their business, they will avoid accruing this debt and instead look for ways to speed up application development processes because of, not despite, security. darkreading.com

Investors Put Cybersecurity Top of the Business Threat List
Cyber attacks are the now the biggest threat to business in the eyes of investors, mirroring growing global concern from business leaders, according to a new study by PwC.

In the PwC Global Investor Survey 2018 the views of investors and analysts are compared with those of business leaders. The study found that 41% of investors and analysts are now extremely concerned about cyber threats, seeing it as the largest threat to business, rising to first from fifth place in 2017. A similar amount (40%) of business leaders see it as a top three threat, but business leaders rank over-regulation and terrorism higher in the global study.

To improve trust with consumers, investors believe businesses should prioritize investment in cyber security protection (64% investors; 47% CEOs).

"The top concerns of investors and CEOs emphasise the different internal and external perspectives on, and day to day experiences of, businesses. While on-the-ground challenges such as finding the right skills are high on business leaders' agendas, investors are preoccupied with the impact that wider societal trends, such as geopolitical uncertainty, populism and protectionism, have on businesses generally." securitymagazine.com

Identity Management: Where It's Going
75% of Millennials (ages 20-36) are comfortable using biometrics
The primary way businesses get compromised is through poorly managed usernames & passwords

and cybercriminals can use stolen credentials to compromise a VPN and move throughout a network. Many companies address the problem with multi-factor authentication, and most people choose to confirm their identity with a phone call or text.

He points to FIDO2, a new Web authentication protocol, as an example of a transformational change in the IAM space. The newest standard from the FIDO Alliance was developed with tech companies including Google, Microsoft, Mozilla, and PayPal, to change authentication.

FIDO authenticates using asymmetric challenge-response. Each user has a private key and a public key. The former is stored securely; the latter is given to websites for authentication. A website with your public key sends you a challenge, which you sign with your private key. The site verifies your signature and if it's correct, logs you in.

Simons explains how the FIDO2 set of specifications lets users securely log in with biometrics. Smartphones, watches, badges, buttons, and other "smart" objects will be able to authenticate in a way that doesn't require a username and password. Microsoft is bringing this type of login to Windows 10 in the spring; companies like Google and Mozilla have similar initiatives.

"The philosophy is biometric data should never be centrally managed," he says, adding how companies are adverse to large stores of biometric data. "FIDO standards assume biometric data is locally managed on whatever the hardware device is."

More websites let users authenticate with multiple identities; for example, using your Facebook identity to authenticate into an Airbnb account.

However, Pepin notes, it's imperative to trust providers before adopting social media logins. "The flipside is now we rely on whatever controls those social companies have put in place," she says. "If you can trust them to have good processes, that's a fantastic option ... if you can't trust them, it's not a fantastic option."

"Increasingly, you have the ability to go to a website or app and log in using whatever identity you want," says Simons. "Those standards now are at the place where it's becoming increasingly easy to integrate those into your applications."

Alex Simons, director of program management for Microsoft's Identity Division, says "every major organization in the world" is going through a transition from on-prem only environments to "individual nodes of compute." Each business will have an on-prem node but still work in Salesforce, Amazon, and Microsoft, juggling their identities across each service.

"You're going to have this whole web of interconnected nodes of compute," he says. A similar shift is happening among consumers, who use more devices and services from more locations. darkreading.com

Dark Web Price Index reveals vast scale of online fraud
Top10VPN.com's team of security experts reviewed tens of thousands of listings on three of the most popular dark web markets, Dream, Point and Wall Street Market.

The research found that while bank details will fetch in the vicinity of $232 and Paypal logins with a healthy credit balance around $386, many important personal details are changing hands at a much lower price point.

Dark web bidders can get hold of your passport details for as little as $55, while access to online shopping accounts such as Amazon and Tesco are rarely worth as much as a $7 lunchtime meal-deal. finextra.com

AlphaBay spokesperson Ronald L. Wheeler III a/k/a "Trappy" pleads guilty to conspiracy
Ronald L. Wheeler, III, a/k/a Trappy, has pleaded guilty to conspiracy to commit access device fraud for working as a public relations specialist for the Dark Web Marketplace AlphaBay. justice.gov

The CSO guide to top security conferences
CSO Online's calendar of upcoming security conferences makes it easy to find the events that matter the most to you. From major events to those that are more narrowly focused, this list from the editors of CSO, will help you find the security conferences that matter the most to you. csoonline.com

'Flippy', the World's First Autonomous Robotic Kitchen Assistant
Now Cooks Burgers at CaliBurger in Pasadena, California
After months of practice in the art of fast food preparation, "Flippy," has finally taken up a position as grill cook on the line at Caliburger's Pasadena, Calif., restaurant.

It certainly helps that Flippy, a burger-flipping robot developed by Miso Robotics, shows no concern about the low wages, meager benefits or long hours that plague the industry. The robot is reportedly capable of grilling 150 burgers per hour. npr.org

Chief Information Security Officer for Forever 21 in Los Angeles, CA Posted

Vice President, Information Security for The Walt Disney Company, New York, NY Posted

Apple ID logins sell for $15 on the dark web, the most valuable non-financial credentials


CBP outlines 4-step plan to crack down on counterfeits
U.S. Customs and Border Protection and U.S. Immigration and Customs Enforcement seized 34,143 shipments of goods violating Intellectual Property Rights (IPR) in 2017, according to a press release.
The seizure is an 8% increase from 2016 and the second year in row that CBP and ICE seized more than 30,000 shipments of counterfeits.

According to a recent study from the U.S. Government Accountability Office (GAO), the circulation of counterfeit products has exploded with the e-commerce boom, which coincides with CBP's new effort to mitigate the influx of counterfeits sold on e-commerce sites.

But CBP's new initiative to stem the influx of counterfeits may not be as easy as one agency stepping up to assume some responsibility for the crisis.

Its new e-commerce strategy to crack down on counterfeits consists of four goals:

1. Educate regulatory authorities along the supply chain on the issues, incentivize companies and shippers to comply with IPR laws and target small shipments (which often carry counterfeit goods).

2. Restructure CBP and CBP processes to better mitigate counterfeit risk.

3. "Incentivize compliance through an e-commerce known shipper program."

4. "Explore technology options to increase the exchange of e-commerce information and educate the e-commerce community to promote an understanding of applicable cross-border trade rights and responsibilities."

The undertaking is significant, and it could be a while before implementation of those four goals even begins. But after record seizures of counterfeit shipments and recent research on the effects of e-commerce, CBP is addressing the problem - a positive sign - especially since there's so much at stake.

If not CBP, are post offices and 3PLs responsible for examining packages or tracing them back to their origin? Are supply chain managers responsible for implementing more end-to-end supply chain visibility through new AI tracking tools or blockchain?

CBP's move to take responsibility for its role in the supply chain will certainly help, but ultimately, the crackdown on counterfeits will require an industry-wide effort. supplychaindive.com

Unintended Consequences of Amazon Automated Returns
Zu Adams sells apparel on Amazon and explained in a recent blog post how the change to the returns process impacted her business, and why she has stopped offering the ability for customers to exchange products for a different size - a decision she doesn't take lightly.

According to her post, a few months ago, Amazon.com made it mandatory for apparel sellers to participate in its automated returns process, which provides buyers with a pre-paid mailing label. "We were assured we could deduct the price of the label from a customer's refund, so we viewed this as a positive change," she wrote.

But Amazon gives sellers only 48 hours to issue a refund after receiving a return - otherwise, Amazon issues a full refund on the seller's behalf.

What proves especially costly is when a buyer returns a single item from a multi-quantity order looking to exchange it for a different size. If she doesn't process the return within 48 hours, Amazon refunds the entire amount to the buyer - including the cost of items the buyer had not returned. ecommercebytes.com


Upcoming San Diego ORC Alliance Event

March 20, 2018
To be more consistent and respectful to member's busy schedules, the SDORCA Board will continue to strive to hold meetings on the third Tuesday of the month on a bi-monthly basis. The next SDORCA Membership Meeting will be held on March 20th, 2018 from 10AM to 12PM at the Escondido Police Department. Any changes will be communicated through the website as soon as possible. Registration for the meeting will open through the website and you will be notified via email reminder.

For more information visit https://sdorca.org

Bethlehem Township, PA: Woman arrested in connection to Walmart theft ring: $57,000
Authorities in Northampton County have arrested a Bethlehem woman for her role five years ago in a retail theft scheme that netted more than $57,000 in stolen merchandise over a three-month span. Bethlehem Township police charged Jatmarie Merced with felony counts of conspiracy and theft in connection to the alleged plot to steal electronics from the Walmart at 3926 Route 191 from November 2012 through February 2013. District Judge Robert Hawke arraigned the 36-year-old Monday night, setting bail at $50,000. Investigators filed charges against Merced in April 2013, and it's not clear from court records why it took authorities nearly five years to arrest her. Police said six people were involved in the theft ring and stole items such as iPads, televisions, iPods, laptops, headphones, video games, DVDs, cell phones notebooks and PS3, Wii and Xbox gaming systems. wfmz.com

Milwaukee, WI: Serial thief charged in 18 cases in 8 counties; Meijer and Walmart
Besides the Waukesha Walmart, new charges include stealing fragrances from the Meijer in Sussex. According to the complaint, when store security checked surveillance video they immediately recognized Bobby Neal, probably because he's been caught 27 times stealing things from a Meijer store in the Milwaukee area since 2016. The Meijer cases alone total more than $6,000 in losses. He was identified and arrested in West Bend and is now in the Milwaukee County Jail awaiting trial on four cases there. " According to the charging documents in Waukesha, Neal told police he was selling the stolen items to get a new apartment. He also said he "spent too much money" at the casino. wisn.com

Wichita Falls, TX: Man arrested in connection with $40,000 Tire Theft Ring
A San Antonio man was arrested in connection with an alleged tire theft ring after about $40,000 worth of tires were stolen in Wichita Falls. Alfonso Escobar Sosa is charged with engaging in organized criminal activity involving theft over $30,000. Police say T & W Tire on Jacksboro Highway reported a burglary on Jan. 15 and when surveillance video was reviewed a U-Haul truck is seen backing up to the warehouse about midnight and then leaving after 20 minutes. texomashomepage.com

Rochester, NY: 3 charged after $1,000 theft at Eastview Mall
A man and 2 women were charged Tuesday with fourth-degree grand larceny, an E felony, Ontario County sheriff's deputies said. Three Rochester residents are facing charges after Ontario County sheriff's deputies said they stole more than $1,000 worth of merchandise from a store at Eastview Mall. mpnnow.com

Danville, IL: Burglars cut through a wall to steal $13,000 of booze from Liquor Store

Yakima, WA: Shopko Shoplifter charged with $1,600 of stolen merchandise; had multiple outstanding warrants

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Shootings & Deaths

Nashville, TN: Family Dollar Employee Arrested For Shooting Shoplifter; Clerk Shot Man Who Took Two Lighters
A Family Dollar clerk was charged with shooting a shoplifter Wednesday night. According to an arrest report, a man was caught stealing two lighters from the Family Dollar Store on North Jefferson Street Wednesday afternoon. An employee chased the shoplifter out of the store, where he shot the man in the foot. Investigators said Devereaux Evans admitted to the shooting after they reviewed surveillance video that showed him hiding the gun inside the store. Under Tennessee law, there is no self-defense argument that can be made for chasing an unarmed thief from a store and opening fire. Evans was charged with felony aggravated assault. The shoplifter was taken to the hospital, and was expected to be charged with misdemeanor theft. wkrn.com

3 arrested in shooting and woman's kidnapping at First Colony Mall
Detectives in Sugar Land have arrested three people they say were involved in a shooting and a woman's kidnapping at First Colony Mall. The man and two women have been charged with aggravated kidnapping in the Feb. 26 incident. Investigators say a driver flagged down a Fort Bend County deputy that afternoon. He told police he was with a friend in the parking lot of the mall when he was confronted by another group of people. The man claimed someone pulled out a pistol and shot at him at least twice. Authorities say the man then jumped back into his vehicle and drove off, leaving behind his friend who ran into the mall. Sugar Land Detectives realized during the investigation that both the alleged victims and the other group knew each other. They had allegedly gotten into an altercation earlier that day in Rosenberg over theft of drugs and money. abc13.com

St Louis County, MO: Off-duty Officer arresting Costco Shoplifting suspects shoots at driver who hit him
An off-duty officer was arresting two suspected shoplifters when a hidden occupant of their cargo van drove off, hitting the officer, who shot at the driver, police say. It was unknown if the officer's gunfire hit the driver. The van was found abandoned about 9 miles away in St. Louis shortly after the incident. The officer was taken to a hospital with non-life-threatening injuries including cuts to his hand and a "lower body injury" from when he was hit by the van. The officer, a 20-year veteran with the department, remained at the hospital Wednesday night. stltoday.com

Moreno Valley, CA: 2 men found shot outside Jack in the Box
A double homicide investigation was underway after two men were found shot to death Wednesday evening in the parking lot of a Moreno Valley fast-food restaurant. Sheriff's deputies responded about 8:20 p.m. to a report of a possibly deceased person. At least one of the shooting victims was discovered in a car parked outside a Jack in the Box. abc7.com

Metairie, LA: Police Chase ends in death, Armed Robber leaps from bridge
One man being chased by deputies investigating the armed robbery of an upscale menswear store in Metairie on Wednesday morning died later in the day after jumping off a bridge in St. John the Baptist Parish, according to authorities. Two other people - a suspect in the robbery of Jeff's Haberdashery and another person who survived the jump off the bridge - are in custody. theadvocate.com

Fairborn, OH: Hampton Inn Front Desk Clerk shot and killed
A Hampton Inn hotel employee who was shot tonight while working behind the counter succumbed to his injuries at Soin Medical Center in Beavercreek. Police were called around 7:20 p.m. to the hotel, 2550 Paramount Place, on a report of a shooting. The victim's name, age and hometown were not released. The motive for the shooting remains under investigation. whio.com

Merriville, IN: Man in jail after making perceived shooting threat on Facebook linked to Southlake Mall

Robberies & Thefts

Houston, TX: Jewelry store robbery at Greenpoint Mall caught on camera
Police say the three men wearing masks and gloves walked into Paul's Jewelry in the north Houston mall on January 24 just after 7pm. The men saw a store employee, and motioned for her to stay back as they began to smash the glass displays with hammers, and grab the jewelry. A security guard tried to tackle one of the robbers, but ended up falling on one of the display cases. khou.com

Dubai, UAE: Kenyan man on the run in Dubai after stealing $1.3 Million from Cash Transport at the Mall
Police in the United Arab Emirates (UAE) have launched a massive manhunt for a Kenyan man after he allegedly stole Sh137 million (Dh5 million) in Dubai. According to Khaleej Times, the unnamed security guard disappeared after stealing the money from a vehicle that was transporting the cash to an ATM at a popular shopping mall in the city. news1130.com

Prince George's County, MD: Terminated Liquor Store employee returns to store in Armed Robbery; shotgun blast missed owner

San Jose, CA: BB gun vandals breaking glass at 12 different locations

Memphis, TN: C-Store closed as a Public Nuisance; nearly 500 Police dispatch calls in 2 years, a haven for drug trafficking and other criminal activity

Florida: Man shoplifts from Target because it was on his 'Bucket List'

Oakville, ON, Canada: Mariani Jewellers & Watch Boutique the victim of an Armed Robbery in Oakville Place Mall

Bomb Threat

Corpus Christi, TX: CVS Store evacuated after Bomb Threat


Spain: Police seize $380,000 worth of fake Harry Potter merchandise in Toy Shop raid

San Juan, PR: Four Individuals Indicted For Trafficking In Counterfeit Goods, Face forfeiture allegation of $3.7 million


Cleveland, OH: Man sentenced to 15 years for shooting Dollar General clerk during robbery

Tampa Man Sentenced To Forty-Five Months' Imprisonment For Identity Theft And Fraud Schemes

Detroit, MI: Man charged as accessory in O'Reilly store murder gets probation; assisted 1 suspect with get-a-way

Louisville, KY: 19-year-old woman charged with murder of man in Walmart parking lot

Merrillville, IN: Man in jail after making perceived shooting threat on Facebook linked
to Southlake Mall


America Cash Exchange - Manhattan, KS - Armed Robbery
AT&T - Middletown, OH - Robbery
Bike Shop - Golden, CO - Burglary
C-Store - Washington, DC - Burglary (ATM)
C-Store - Ouachita Parish, LA - Armed Robbery
C-Store - Las Vegas, NV - Armed Robbery
C-Store - Menifee, CA - Armed Robbery
C-Store - Desert Aire, WA - Armed Robbery
Clothing Store - Metairie, LA - Armed Robbery
CVS - Corpus Christi, TX - Robbery (Bomb Threat)
Gas Station - Spokane, WA - Armed Robbery
Liquor Store - Goleta, CA - Burglary
Liquor Store - Danville, IL - Burglary
Metro PCS - Gwinnett County, GA - Armed Robbery
Pharmacy - Detroit, MI - Burglary
Tanning Salon - Trenton, OH - Burglary
Tractor Supply - Oroville, CA - Burglary
Verizon - Brentwood, CA - Armed Robbery
Von's - Thousand Oaks, CA - Robbery
Walmart - Greenville, OH - Armed Robbery
Wine Rack - Ocean City, MD - Armed Robbery
7-Eleven - Oklahoma City, OK - Armed Robbery


Daily Totals:
15 robberies
7 burglaries
0 shootings
0 killings




None to report.

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