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Redefining LP
Mike Lamb, Mark Stinde
& Kevin Colman

Quick Take #18

Organized Retail Crime
Lt. Tarik Sheppard, Jim Cosseboom and TJ Flynn,

Quick Take #17

View all published episodes here




ISC West
April 10-13

IROCC 5th ORC Symposium
April 13

IOBSE Spring Conference
Registration Open!
April 24-26

Miami-Dade Police Departments Global Cargo Theft Symposium
May 1-4

RLPSA Connect
May 3

CNP Expo
May 15-16

Q2 RAM LP Committee Meeting
June 13

Midwest Cargo Security Council One-Day Cargo Security Summit
June 20

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Aug. 5-8

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Sept. 13

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Sept. 14 -
DCU Center
Worcester, MA

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Oct. 3-4

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Nov. 7th
BJ's Wholesale Inc Corp. Office - Westboro, MA

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2018 Group LP Selfie Drawing and 'Live in NYC' Sendoff

In our finale episode, Gus Downing, Joe LaRocca and Amber Bradley draw three winners for the D&D Daily's "Group LP Selfie" competition (sponsored by NuTech National). See which three LP teams win free pizza parties!

Thank you to Hudson's Bay Co. and the team at Lord & Taylor's historic flagship store for hosting our LIVE shoot in NYC, all our sponsors for helping make this educational industry event possible, and all of you for tuning in!

Catch up on any episodes you may have missed here and stay tuned for our next live broadcast at NRF Protect in Dallas this June.

GLPS Sponsored By:

Solution Providers: Have a video or commercial you want to publish? Contact us 


Macy's ORC Infographic

This is an example of how we are driving the impact that ORC has on retail and Macy's. This goes back to our ORC interview on real cost of ORC and more global approach to types of ORC crimes.

- John Matas, Vice President Asset Protection | Investigations & ORC, Macy's, Inc.

YouTube shooting suspect Nasim Aghdam 'hated' the company, her father claims
Shooter opens fire at corporate office, injures 3, kills self

The woman who allegedly shot three people at YouTube's headquarters in California on Tuesday, before apparently taking her own life, held a grudge against the video-sharing company, according to her family and her own social media posts.

Authorities identified the suspect who wounded a man and two women at YouTube's campus in San Bruno as Nasim Aghdam, 39, a San Diego resident. Aghdam died of a gunshot wound that police said appears to have been self-inflicted.

Police said a motive for the attack has not been identified and no current evidence suggests Aghdam knew the victims or individuals were specifically targeted. However, Aghdam's father, Ismail Aghdam, said his daughter told her family just a few weeks ago that she was "angry" with YouTube because she thought it was censoring her videos and had stopped paying her for her content. usatoday.com

86,000 Gunfire Incidents Across the US in 2017
Most Shootings Occur Friday Thru Monday

ShotSpotter's National Gunfire Index (NGI) study reports that the western region of the U.S. saw the most significant decrease in gunfire activity in 2017.

The NGI also revealed that incidents with single rounds were on the rise during 2017 and a trend towards a longer "weekend" with increased activity on Mondays, as well as the traditional spike in gunfire seen during the period of Friday, Saturday and Sunday. Monday edged out Thursday to become the fourth busiest night after (in order of total gunfire incidents reported) Saturday, Friday, and Sunday. securitymagazine.com

Company builds unique sprinkler system to stop mass shooters
A company out of Minnesota is developing technology that it said could stop mass shooters. The idea is to use sprinklers against would-be gunmen. The Crotega Threat Suppression System uses high tech sensors to detect gunshots, and then uses a vinegar-based mixture from a sprinkler to irritate the eyes, nose, and mouth of the gunman. wsmv.com

Are You Prepared to Communicate Effectively During an Active Shooter Event?
To help local governments prepare for the possibility of an active shooter, it's important to have a proactive communication plan in place in the event of an active shooter event in your community.

In this article, Ryan Strait, Director of Public Safety at CivicPlus, provides tips and best practices for developing an active shooter communication plan, and explains how leveraging a mass notification system can help communities expedite life-saving information and instructions during a terror event. govtech.com

NRF's Active Shooter Resources

NRF and FMI Leaders Talk About Joining Forces for NRF PROTECT This Year

FMI's Doug Baker, Vice President, Industry Relations, had an opportunity to sit down for a conversation about NRF Protect 2018 with Bob Moraca, vice president of loss prevention for National Retail Federation (NRF), concerning their previously announced partnership to combine NRF and FMI's existing risk and safety signature events into one cross-industry gathering.

"I'm enthusiastic about the future of our working relationship and meeting the specialized needs of loss prevention, risk and safety, organized retail crime investigators, risk management and retail operations professionals," said Baker. "I see tremendous opportunities for our food retailers and wholesalers to learn and engage with NRF members." fmi.org

Early Bird Registration For IMPACT 2018 is Now Open!

Reserve your spot before MAY 15 for your chance to win a $200 VISA Gift Card!

About IMPACT 2018:
IMPACT 2018 will be hosted Oct 1 - 3, 2018 at the University of Florida. The LPRC has developed this conference to help retailers and their solutions partners better employ research tools to assess the real-world impact their LP efforts have on sales, crime, and loss levels.

Why attend the fastest growing industry conference?
350+ registered LP professionals at IMPACT 2017
97% of attendees would recommend IMPACT to others
3 Continents Represented

Join today to participate in exciting presentations, panel discussions, and exclusive Learning Labs!
Don't wait, register today.

CargoNet Honors Integro Transportation and Logistics Leader
Philip DiChiara for Cargo Risk Management Innovation

Integro Insurance Brokers' Philip DiChiara, global leader of the Transportation and Logistics practice, has received the CargoNet® "Best in Cargo Security" award. The award recognizes DiChiara's vision, leadership, and many contributions to risk and theft mitigation in the transportation, logistics, and insurance industries. CargoNet, a Verisk (Nasdaq:VRSK) business, is a leading source of information about supply chain risk.

"Phil had the foresight to see the value in the development of the CargoNet program, which is now used by carriers, freight intermediaries, and shippers around the globe," said CargoNet General Manager Ryan Shepherd. "Before many in the industry knew of CargoNet's existence, Phil was critical to its adoption. He recognized the challenges facing the transportation industry and understood the role CargoNet could play in helping to mitigate them." ajot.com

The Power of Safety Signage
By Mark R. Doyle, President & Owner, Jack L. Hayes International

In today's environment with so many distractions in the workplace, capturing and maintaining employees' attention can be a difficult proposition. However, attention and awareness are key components in keeping your workplace safe. So, how do you keep your employees' thoughts and attention on safety? One of the simplest, yet very effective methods is 'signage'. That's right, never underestimate the power of professional looking signage to keep safety awareness high throughout the workplace.

When is the last time you took a good look at your safety signage? I bet it has been awhile! So, take a look now, and what did you see? Was the signage missing, covered up, or old and faded and just blending in with the wall decor? Or did it 'pop' right out at you because it was highly visible, bright and grabbed your attention? In my opinion, it is rare that you can have too much safety signage, unless of course it is unprofessional, cluttered and/or confusing. Read more on Page 3 here.

Subscribe for free to the Hayes Report on Loss Prevention newsletter here.

OSHA Cracks Down on Failure to File Electronic Injury Reports
The Occupational Safety and Health Administration (OSHA) has ordered its inspectors to crack down on employers who failed to electronically file their 300A, 300 Log and 301 injury report forms. According to OSHA, a little more than a third of workplaces that were required to respond did not file the reports. As of Jan. 1, 2018, OSHA no longer accepted the 2016 data and it's now too late for those employers who did not do so to submit their 2016 Form 300A. ehstoday.com

Happy Valley, OR: Locking carts to prevent thefts at Fred Meyer
Local Fred Meyer stores are rolling out a new device to hopefully keep shoplifters from leaving with merchandise. At the Johnson Creek Fred Meyer, the grocery carts now have locking devices on the wheels. The system is designed to prevent shoplifters from loading up a cart and then heading out the doors without paying.

How it works is customers go through a checkout lane where there's a deactivator for the locking device -- including at self checkout. After paying, it'll deactivate the carts from locking, so customers can easily leave the store, according to Tabitha Shelton, the assistant manager at Fred Meyer.

"It does help prevent loss in our stores, definitely,"
Shelton said. "We would have certain incidents where things go out the door, so now we can be more aware of it and it sets off a camera, so our loss prevention can look at it and determine why it did go off."

The locking devices also help alleviate the store security's job as it's tough for them to detain someone inside the store suspected of shoplifting when the thief could say they were planning to pay. koin.com

Mississippi Sonic puts up sign telling customers to stop smoking weed in drive-thru
A Mississippi fast-food restaurant says people smoking marijuana in its drive-thru will not be served after a patron blew smoke in an employee's face. The Sun Herald of Biloxi reported Friday that a sign in the window of a Sonic in Gulfport says "If you are smoking weed in the drive thru you will not be served! Please show some common courtesy and smoke and air out before pulling up to order."

Manager Yasman Freeman says the sign was posted roughly two weeks ago, after the employee had smoke blown in their face. She also says employees were tired of smelling pot when taking orders. cbs17.com

Report: Despite Trump's attack, Amazon unlikely to pay higher Postal Service fees
President Trump on Tuesday continued to attack Amazon, tweeting that the online giant was "costing the United States Post Office massive amounts of money for being their Delivery Boy."

For almost the past week, Trump has been calling out Amazon's package-shipping deal with the postal service, insisting that the post office is losing money big time and that Amazon should pay more. Despite his attacks, however, it is doubtful that the criticism will result in higher shipping rates for Amazon from the U.S. Postal Service, reported MarketWatch, citing a note by PiperJaffray.

"[W]e find it unlikely that the Post Office will materially raise rates for Amazon deliveries, given Amazon would likely shift to alternative shipping options (perhaps both internal and external)," PiperJaffray wrote. chainstoreage.com

Trade War Fears Rise: China Hits Back with Tariffs on $50 Billion in U.S. Goods

Retailers Respond to Tariff List

Walmart debuts small format store in China

Bed Bath & Beyond offers to exchange Toys "R" Us gift cards

Jewelry Merchant Charming Charlie Confirms Ch. 11 Plan


Register Now!

IAI Midwest Chapter Meeting - April 10

The next IAI MIDWEST CHAPTER meeting will be held on April 10, 2018 from 1pm to 5pm at Axis Experience Center in Chicago, IL.

Guest Speakers will include:

John Diedrich, COO of Rush Copley Medical Center.
John's presentation is entitled Active Shooter - From Training to Survival:
a COO's Story. He'll detail his firsthand account of the 2017 Las Vegas Mass Shooting during the Route 91 Music Festival and how his training saved lives that day.

Dave Thompson, CFI, VP of Operations, Wicklander-Zulawski and Associates. Throughout their careers, many interviewers gradually modify their techniques based on what has proven successful. As experience level grows, interviewers stray further and further away from their training and revert to favored habits that produce quick results. What are the risks of wavering from the training? Preparation, strategic planning and substantiation of a confession are all elements which experienced interviewers tend to shortcut - but are essential. In this session, Dave will discuss the importance of getting back to basics.

If you are interested in attending the meeting please register with password: Midwest

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The D&D Daily respects your time & doesn't filter retail's reality




Magnet Detection Pioneer Alert Systems Selects CONTROLTEK as Exclusive Regional Partner for North America

SAN FRANCISCO, Calif. - CONTROLTEK, the second-largest RF EAS company in the U.S., has partnered with Danish technology innovator Alert Systems, to expand the availability of magnet detectors to U.S. retailers.

"Professional shoplifters, and especially organized retail crime (ORC) groups, have learned to use magnetic detachers to remove EAS tags," said Tom Meehan, CONTROLTEK's Chief Strategy Officer and Chief Information Security Officer. "Probably the best magnet detectors in the world made specifically for retail loss prevention are the Hyperguard and Apparelguard made by Alert Systems, which is why we are especially excited about this new partnership."

Meehan emphasized that the most appealing quality of Alert Systems booster bag and magnet detectors is that they allow store personnel to prevent theft before the attempt is even made, which is different from EAS systems which detect shoplifters on the way out. He also added that the detectors come in three flavors: as standalone pedestals at the store entrance, as add-on hardware built into EAS pedestals, and as wall-mounted detectors for fitting rooms (in Apparelguard's case).

"CONTROLTEK has a unique program for systems installations, called First Time Right," said Troels Garibaldi Falkenberg, CEO of Alert Systems. "Its success rate has been impressive, which is why we believe CONTROLTEK is an ideal partner to bring our technology to the wider audience in North America."

More information about Alert Systems' booster bag and magnet detectors is available on CONTROLTEK's website.


Retail Merchandiser Inadvertently Sent Worker W-2s To Identity Thieves
Employees Now Suing Company Over Phishing Scam

A Texas-based retail merchandising company was hit with a proposed class action in Illinois federal court Monday by employees saying the company sent copies of their information-laden W-2s to identity thieves in a "phishing" scam.

The suit claims that the Social Security numbers and other identifying information of Driveline Retail Merchandising Inc. employees were inadvertently disclosed last year after a Driveline worker sent workers' W-2s in response to an email that looked like it came from within the company.

The proposed class, which the suit claims could include around 10,000 Driveline employees, says the company is liable for failing to heed FBI warnings and news reports about the phishing scam seeking employee data. The suit requests an injunction requiring Driveline to implement new cybersecurity procedures and disclose the full extent of the breach to each employee, as well as damages and attorneys' fees.

"Despite all the publicly available knowledge of the continued compromises of PII, and alerts regarding the actual W-2 phishing email scam perpetrated, Driveline's approach to maintaining the privacy of its employees' [personally identifying information] was lackadaisical, cavalier, reckless, or in the very least, negligent," the suit says.

The suit doesn't say who sent the email or who they believed was requesting the W-2s from Driveline, which sets up product displays and shelves products at big box stores across the country.

The incident was revealed to employees in a letter in February 2017 that said the information sent out included employee names, addresses, wage information and Social Security numbers. law360.com

How Fake News Drives Corporates To Redirect Their Security Strategies
Mounting concerns over "fake news," are, in many ways, pushing corporate cybersecurity in a new direction.

"What's happened over the years is that the internet landscape has fundamentally changed," he said. "People are putting more of their digital identities online, and as a result, we've been hearing from companies that say, 'We have our chargebacks under control. However, we're now dealing with account takeovers, affiliate fraud and content abuse.' Fake news and misinformation are top of mind right now, especially in the U.S."

The multibillion-dollar losses incurred by Facebook "because of that breach in trust" are proof that content abuse and data breaches have clear financial impacts. But because those financial implications are difficult to precisely calculate, corporates today are struggling with their cybersecurity strategies. Fewer than half of companies surveyed by Marsh and Microsoft earlier this year say they estimate financial losses from cyberattacks.

"When it comes to content abuse and account takeovers, those affect your top line. They're attacking your customers directly. Eventually, that will get down to the bottom line, but it's not a one-to-one correlation, and therefore is not as easily assessed."

Compromise Security For Customer Experience

"Customers demand instant gratification and ease - thank you, Amazon, for delivering that customer experience," he said. "As a result of that really frictionless experience, there is more risk in terms of companies not wanting to turn away good users. It does expose them to more risk."

"Essentially," he continued, "the world has changed to where we have to up our game, up our customer service levels and experience. Sometimes that comes as a tradeoff with security."

The checkout experience, for example, can come riddled with hurdles for a customer passing through multiple layers of authentication and security. It creates additional friction for the end-user, Lee said, so as larger companies like Amazon offer a more streamlined and faster experience, smaller businesses are forced to play catch-up.

"If they don't," said Lee, "they're going to become dinosaurs."

Machine Learning Steps In

Sophisticated data analytics technologies like machine learning and artificial intelligence can help SMBs and large enterprises alike in maintaining a positive customer experience without compromising security, according to Lee.

For example, instead of adding multiple data entry fields and authentication measures at the time of checkout, integrated machine learning and analytics solutions can pre-assess a customer's risk level to the seller based on behavior.

These technologies can address issues of "fake news," too, said Lee, offering early warning signs to customers or highlighting questionable email addresses and URLs in the back-office - tactics that can help address fraud like the Business Email Compromise.

"Because of data breaches and other missteps, security is more at the forefront," he said. "In Silicon Valley, you're seeing the departure of high-profile folks because of security issues. Perception and mindset are slowly shifting, and there is a lot of inertia." pymnts.com

Over 1,000 Stores Using Magento E-Commerce Platform Have Been Hacked
Cybercriminals are using brute-force password attacks to gain administrative access to sites using Magento's open source e-commerce platform in order to steal credit card numbers and distribute cryptocurrency mining malware, Flashpoint warned this week.

In a report Monday, the security vendor said it is aware of at least 1,000 Magento sites that appear to have been recently compromised by attackers using common and default credentials to brute force their way into the content management system (CMS) admin panel. In many cases, their task appears to have been simplified by admins who had failed to change default credentials to the platform, Flashpoint said. According to the vendor, it is quite likely the 1,000 compromised panels that it is aware of are only a subset of a larger body of compromised Magento websites. darkreading.com

Dot-cm Typosquatting Sites Visited 12M Times So Far in 2018
A story published here last week warned readers about a vast network of potentially malicious Web sites ending in ".cm" that mimic some of the world's most popular Internet destinations (e.g. espn[dot]cm, aol[dot]cm and itunes[dot].cm) in a bid to bombard visitors with fake security alerts that can lock up one's computer. If that piece lacked one key detail it was insight into just how many people were mistyping .com and ending up at one of these so-called "typosquatting" domains. krebsonsecurity.com

Vitamin Shoppe - Director, IT Security & Compliance - job removed from website

Convenient Cardless Access to Cash Available at More Retail ATMs


Retail Council of Canada survey shows how businesses are preventing loss
ShopInsightsTM is a research initiative to survey the independent retailer community in Canada about various issues that affect your business and offer insights about how what you are doing and feeling compares to other independent retailers across the country.

See the full survey here

Special Alert
Jeweler associations issue warning after string of robberies

In response to a string of recent armed robberies, the Canadian Jewellers Association's (CJA's) Crime Prevention Program (CPP) and Jewelers Mutual Insurance Group have teamed up to inform retail jewellers about the threat. The organizations have released an alert written by insurance expert and frequent JB contributor David Sexton, offering tips to help jewellers prepare for, prevent, and safely endure such attacks.

According to the alert, Canadian retail jewellers have suffered seven armed robbery attacks since the beginning of 2018. Of these, five took place in the Greater Toronto Area (GTA), with the other two split between Windsor, Ont., and Québec.

The alert begins by covering precautions jewellers can take to help deter criminals from targeting their businesses. For instance, Sexton recommends following observable security procedures, personally greeting each visitor to the store, and creating a 'suspicious incidents log' to help ward off robbers and keep staff aware.

To read the full alert and get more details on protecting against armed robberies, click here.

Nanaimo, BC: Shoppers Drug Mart staff stop elderly woman from being scammed out of $4,000
According to police, on March 8, an 82-year-old woman went into a Shoppers Drug Mart asking if she could buy $4,000 in gaming cards. Given the amount asked for, the employee thought the woman was being duped and asked her why she needed so many cards. The woman told the employee she had just received a phone call from her son who told her he was in financial trouble and the only way out of his mess was to buy $4,000 in gaming cards, called Steam Cards.

According to police, the employee told the woman it was a scam. However, the woman said she knew of the iTunes scam but this was real. Over the next few minutes, four different employees tried to tell her it was a scam but she wasn't convinced. Eventually, the woman said if they would not sell her the cards, she would buy them at Walmart.

The Shoppers Drug Mart employees immediately reported the incident to police and told them the woman would be driving to Walmart. The dispatch operator called Walmart and when the woman arrived, she was again prevented from making the purchase.

The dispatch centre and a Nanaimo RCMP officer followed up with the woman by phone. Police said it was only then that she realized it was a scam. cheknews.ca

Saks Fifth Avenue Credit Card Breach Likely Affected Stores In Canada
Hudson's Bay Co. is the latest Canadian company to be hit with a data breach, saying that customer payment card information may have been stolen from shoppers at certain Saks Fifth Avenue, Saks Off Fifth and Lord & Taylor stores in North America.

HBC released little information on the breach itself on Sunday, but a New York-based cybersecurity firm said it had analyzed the available data and found that information from five-million credit cards had been compromised.

The firm found that three Canadian Saks locations were exposed to the breach: Sherway Gardens in Toronto, Bramalea City Centre in Brampton, Ont. and Pickering Town Centre in Pickering, Ont. huffingtonpost.ca

Security Insider: Security in sports venues
Kevin Kempcke, director of security for Maple Leaf Sports and Entertainment, talks about some of the precautions facilities like Toronto's Air Canada Centre are taking to help mitigate security concerns while still maintaining a positive fan experience. canadiansecuritymag.com

Store Openings in Canada
Hundreds flock to opening of H&M at Regina's Cornwall mall
Muti Kitchen & Bath opens their new Flagship store in Toronto's Castlefield Design District
Olive Garden and Starbucks set to open in Regina's Harbour Landing
Farm Boy Fresh Market opens in Hamilton
New grocery store in the works in North Bay, Ont.

Swedish retailer Lindex coming to Canada

Whole Foods hints at 10% discount for Amazon Prime members

Canadian producers fear U.S. will flood market after Chinese tariffs

26 arrested in Richmond, BC., RCMP loss prevention blitz
Earlier this month, Richmond RCMP and loss prevention officers teamed up to conduct a coordinated blitz in some of the cities retail centres leading to 26 arrests over a two-day period.

"This latest operation pleasantly surprised us with the wide cross-section of offences and offenders," said Sgt. Simon Lee in a press release. Items stolen during the blitz on March 14 and 15 were very diverse and included bed sheets, toothbrushes, a coffee maker and pregnancy tests.

"Local loss prevention officers (LPOs) and the Richmond RCMP Crime Reduction Unit work closely with one other on a regular basis. LPOs work to protect their employer's assets while the Richmond RCMP works tirelessly to reduce property crime in the City of Richmond," Lee said.

Those who were arrested weren't just from Richmond, but also Vancouver, Burnaby, Surrey, Coquitlam and Edmonton.

Offences weren't just limited to theft, but commission of fraud and breach of undertaking. Some suspects were arrested for outstanding warrants both within and outside of Richmond. richmond-news.com

Kanata, ON: 2 men injured in 'targeted' shooting near shopping centre
Two men were injured after a targeted shooting Friday night east of the Kanata Centrum Shopping Centre, police say. The men, both in their 20s, were found at the west Ottawa mall suffering from gunshot wounds, according to a Saturday media release from the Ottawa Police Service. Police said the men had been driving on Highway 417 and had just taken the westbound off-ramp at Eagleson Road when they were approached from behind by an unknown vehicle with LED headlights. Multiple shots were fired from the vehicle into the victims' car, striking two of the three passengers, police said. cbc.ca

Brampton, ON: Man with syringe goes on retail robbery spree
A Brampton man is facing four robbery charges in connection with a string of heists at retail stores by a man armed with a syringe. The arrest was announced Thursday (March 29) by York Regional Police after a three-month investigation into several robberies that occurred in Richmond Hill, Vaughan and Toronto.

In each of the robberies, a man entered retail stores and asked an employee for high-value items including laptop computers and high-priced winter jackets, police said. He then "produced a syringe and threatened the employee,' police said in a release, noting the employees were never physically-injured. bramptonguardian.com

(Update) La Ronge, SK: Boy receives maximum youth sentence in restaurant killing

Windsor, ON: Man wanted for six Toronto robberies arrested

Surrey, BC: Woman facing charges for $64,000 in alleged credit card fraud

Calgary, AB: Shooting threat at Southcentre Mall a false alarm

Orleans, ON: Two-alarm strip mall fire causes millions in damage

Robberies and Burglaries

Governor's Variety - Dundas, ON - Burglary (Smash & Grab)
Undisclosed Business - Regina, SK - Armed Robbery
Undisclosed Business - Saskatoon, SK - Armed Robbery


A New Pat for Chargeback and Disputes Processing... Deadline April 2018
Rising e-commerce transactions, though definitely a boon for issuers and merchants is also turning out be a cause of great anxiety, due to the increasing number of chargebacks and online fraud incidences. Global Card Fraud losses have been skyrocketing and is expected to reach $50 billion by 2025 with 'Friendly Fraud' or 'Chargeback Fraud' accounting for the largest category of fraud losses (Source: The Nilson Report)

Chargebacks have always been a time consuming and costly affair for Merchant Acquirers and Issuers, and significantly affects the bottom line negatively, if not resolved in time.

Come April 2018, a rescuer, in the form of Visa Claims Resolution Rule (VCR), comes into effect with the aim of simplifying the dispute resolution processes and improving the efficiency of the Chargeback process.

One major change is the use of Visa's dispute platform Visa Resolve Online (VROL) to upfront categorize and submit disputes. VCR will definitely bring down the number of disputes but Acquirers and Merchants will need to start preparing to adapt to some of the new changes that VCR brings along with it. paymentsjournal.com

Facebook's Data Scandal Affects Ecommerce Companies
A Cambridge professor used a Facebook survey app to obtain profile information from the 300,000 people who participated. He also was able to gather profile information of an additional 49 million users because Facebook had a setting to pull friends' information, too. That got into the hands of a marketing company called Cambridge Analytica, which famously helped Donald Trump with online advertising during the presidential campaign.

This has created much discussion about how much data is being collected by websites and online services and how marketers use that data. It's also causing many internet users to consider the cost of "free" services, such as Facebook.

But how is this affecting advertising for ecommerce companies?

The biggest impact so far is the announcement from Facebook that it will shut down "Partner Categories," which enable third-party data providers to offer targeting directly on Facebook. The announcement is quite broad. Since 2012, Facebook, to improve its targeting, has been integrating data from major information providers.

Which targeting criteria will Facebook eliminate?

● In-market audiences, such as someone looking to buy a new car.
● Automobile ownership.
● Credit card holders.
● Likely investors.
● Buyers of certain brands.
● Buyers of certain product categories, such as hair car or cleaning supplies.
● Household income.

Facebook is moving quickly to simplify privacy settings and data collection. What most affects advertisers is the area Facebook has named "Your ad preferences." Any Facebook user can go to this page while logged in and identify what influences the ads she sees. practicalecommerce.com

Amazon's Impact On Small Biz More Beneficial Than Harmful, Survey Suggests

Etsy to Collect Sales Tax for Washington and Pennsylvania


West Chester, OH: Police dept. hosting local ORC meeting
West Chester Police Department is hosting their monthly local ORC meeting on Friday April 20th, 2018 at 9:30AM. All local retailers and Law Enforcement agencies are welcome to attend. The meeting will be held every 3rd Friday of the month at 9:30AM at West Chester Police Department. The meeting will be led by Detective Burger of West Chester Police. Please bring printed copies or USB to share information and/or pictures. Click here for more information.

West Palm Beach, FL: Police track down $500,000 worth of Stolen Goods
at a Pawn Shop

More than $500,000 worth of rare guitars, watches and firearms were burglarized from a West Palm Beach home in March 2016. The homeowner was out of town at the time of the break-in. Detectives came across advertisements showing more than three dozen of the stolen instruments for sale at a Weston guitar shop. The store's owner told police two men from Delray Beach had come in with about 40 guitars for sale and he bought them for more than $29,000, according to Police. sun-sentinel.com

Sarasota, FL: Jewelry heist: $100K in jewelry, coins stolen in 60 seconds
Sarasota Police need your help to catch two thieves who took off with nearly $100,000 in jewelry and rare coins. On Thursday, March 29 at 1:30 a.m., two people broke into the back door of Estate Coin & Jewelry Galleria at 1650 Main Street. "We do believe these two people knew exactly what they were going for. We believe they are professionals," said Sarasota police spokeswoman Genevieve Judge. They entered the store wearing hooded sweatshirts and within 60 seconds they smashed the glass jewelry cabinets with a crowbar and swiped the jewelry and coins into bags. Employees at nearby Milan's Jewelry recognized the suspect. wfla.com

Chandler, AZ: Man arrested in $86,000 Home Depot scheme
Antoine Elkik, 57 was arrested on suspicion of stealing $86,000 worth of merchandise from Home Depot stores around the Phoenix area in a scheme involving duplicate store items. According to Chandler Police, Elkik conducted his scheme between February 2012 to February of this year, the documents say. He would make legitimate purchases of items with his credit card, put the items in his car, then return to the store with his receipt, grab the same products, and exit the store without paying, the records state. "(He) was identified through analytical reporting in which he was showing a high amount of refunds." Elkik is facing 30 counts of retail theft, according to court records. azcentral.com

Holton, KS: Two Missouri men arrested for theft of TV's from Walmart; one suspect wearing Ankle Monitor
Two men have been arrested on charges they stole televisions from the Walmart in Holton, said Jackson County Sheriff Tim Morse. Morse said Jason Allen Aubrey, 30, and Kevin Lee Parker, 31, were arrested Monday night east of Holton after a traffic stop by deputies. Morse said three TVs were recovered and a sound bar believed to have been stolen from the store was found in Atchison County. Theft detection devices had been removed from the products when they were stolen from the store. Parker was wearing an ankle monitoring device when he was arrested. cjonline.com

Lehigh Acres, FL: Three women take off with $1,500 worth of Baby Formula from Winn Dixie and Walgreens
Deputies said the three hit two Winn Dixies and a Walgreens in Lehigh Acres on Saturday. The three are seen in surveillance video putting baby formula in a cart, taking the cart to the end of the aisle, and stuffing the formula in their purses. nbc-2.com

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Shootings, Standoff & Deaths

Update: Memphis, TN: Clerk charged with shooting, killing teen shoplifter
Police in Tennessee say a convenience store clerk has been charged in the fatal shooting of a suspected shoplifter whose body was found near the store. The Commercial Appeal reports Memphis police charged 28-year-old Anwar Ghazali with first-degree murder on Saturday. The shooting happened Thursday, but police said Ghazali never reported the incident. According to WMC-TV, the body of 17-year-old Dorian Harris was found beside a home near the store Saturday. Police spokesman Louis Brownlee said the teen was suspected of leaving the store without paying for a beer, and Ghazali followed him and allegedly shot him. cbs17.com

Gwinnett, GA: SWAT activated after man barricades self in McDonald's bathroom with knife; ends peacefully
A SWAT call-out to a Lawrenceville McDonald's ended peacefully Tuesday morning with a man in custody. Around 4:30 a.m., Gwinnett police received reports that the suspect, later identified as Derrick Hall, had barricaded himself inside a restroom with a knife at the Sugarloaf Parkway McDonald's after being asked to leave the restaurant. The 911 caller told dispatch that they believed Hall was doing drugs and that when he was asked to leave, he fled into the men's restroom. gwinnettdailypost.com

Robberies & Thefts

Chico, CA: Kmart reports $12,000 jewelry Armed Robbery, suspect arrested
According to Chico Police, Monday April 2nd around 5:30 p.m. they received a report from K-Mart that there had been a robbery. K-Mart Loss Prevention employees confronted a suspect they said shoplifted $12,000 in jewelry. When confronted the suspect who was later identified as Philip Walton, 29 years old from Magalia took out a gun and fled the store. Butte County Deputies later arrested Walton at his home in Magalia. A Chico Police Officer locate the handgun used in the robbery, and determined that it was a replica bb gun. actionnewsnow.com

NY /NJ: Masked Men Linked to String of Pharmacy Robberies Across Tri-State
Police said they're looking for three masked gunmen linked to at least seven robberies at pharmacies in New York City, New Jersey and Long Island in the last few months. Suffolk County Police said this robbers have hit stores across the region since mid-February, and nearly all of them involved three armed men, striking before dawn and taking drugs and money. Most recently, the robbers hit a CVS pharmacy in Port Jefferson Station early Tuesday. The gunmen made off with drugs and money after tying up one of the four employees that were inside. nbcnewyork.com

Allentown, PA: Police allege Popeyes employee in on stickup; gunman fled with $2,000
Authorities charged Eduardo Caban with robbery, conspiracy and theft by deception in connection to the Monday morning robbery of a Popeyes Louisiana Kitchen. Police were dispatched to the Popeyes about 8:30 a.m. Monday to investigate a reported armed robbery. After heading outside to smoke a cigarette, Caban was accompanied back into the store by a man wearing a bandana and brandishing a handgun. wfmz.com

Wilkesboro, NC: Dollar General Employee and 3 others charged with Burglary and Safe Cracking
The Wilkes Sheriff's Office charged four people in connection with a break-in and theft of $1,500 in cash from the Dollar General store in Ronda early Tuesday morning. A listing of specific charges filed against Krystal Mari Wood wasn't immediately available. She is an employee of the Dollar General that was broken into, The Deputy reported that confessions were obtained from each of the suspects and that cash register tills (trays) and part of the cash taken from the Dollar General were recovered. journalpatriot.com

Pelzer, SC: Power of social media helps deputies in Anderson County Burglary
Deputies in three separate counties are now looking for a man involved in an Easter Sunday burglary in Pelzer. Surveillance video captured images of this suspect cutting the lock at Rogers Feed and stealing dog kennels and plants. The store posted images to their Facebook page and within hours, the suspect was identified and spotted in Greenville County. But deputies were unable to arrest him that day and a warrant is now out for his arrest in Anderson County. wspa.com

Nigerian gangs make millions from stolen phones in UK
Nigerian crime lords are making millions from mobile phones stolen on the streets of Britain by gangs. Mobile phones snatched from pedestrians are advertised as 'UK used' iPhones for sale in Lagos, where they are sold at knockdown prices. Nigeria has not signed up to a global deal blacklisting stolen phones so gangs are continuing to supply tens of thousands of phones to crime bosses in Nigeria. guardian.ng

Petersburg, AK: Electronic Store Employee charged with Burglary; Criminal record of 12 arrests in last year

Medford, OR: Pawn Shop Burglary, $260,000 in Diamonds and colored stones


Raleigh, NC: Getaway driver sentenced to Life in Johnston County store clerk's 2016 murder
Raleigh resident Julien Allen, who was 19 when Esmail Al-Shami, 29, was shot to death inside a Zebulon convenience store on Oct. 27, 2016, was found guilty of murder March 29 and sentenced to life in prison without parole. cbs17.com

Madison, WI: Florida man who planted gas pump skimmers gets 9 years in Federal Prison
In all, federal authorities said, Arias-Perez, 29, of Miami, had gathered about 50,000 stolen credit card numbers from which he created cards that were used to methodically make fraudulent purchases at stores in a number of states of items that were eventually sold for cash. madison.com


C-Store - Sylacauga, AL - Armed Robbery
C-Store - Winston-Salem, NC - Armed Robbery/ clerk shot and wounded, critical
Clothing store - Las Vegas, NV - Armed Robbery
Dollar General - Bright, IN - Armed Robbery
Dollar General - Duncanville, AL - Armed Robbery
Feed Store - Pelzer, SC - Burglary
GameStop - West Hills, CA - Robbery
Grocery - Syracuse, NY - Burglary
Gun Store - Tacoma, WA - Burglary
Jewelry store- Rollingwood, TX - Burglary
Kmart - Chico, CA - Robbery
Pawn Shop - Medford, OR - Burglary
Pharmacy - Nashville, TN - Burglary
Popeyes - Allentown, PA - Armed Robbery
7-Eleven - Colorado Springs, CO - Robbery
7-Eleven - Norfolk, VA - Armed Robbery


Daily Totals:
10 robberies
6 burglaries
1 shooting
0 killings



Jason Alexander
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