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Kenya's West Gate Mall Massacre
- Could it happen here?
In September 2013, armed gunmen attacked the Westgate shopping
mall in Nairobi, Kenya, resulting in 61 civilian deaths, six dead security
officers and over 175 injured.
Special Agent In-Charge Richard Frankel of the
FBI
deployed to Kenya with a Rapid Deployment Team and assisted the Kenyans in
the forensic and intelligence investigation related to the terrorist attack. In
this LPNN interview, Mr. Frankel talks about this high-profile investigation,
the odds of a similar attack occurring in the U.S., and the importance of
active-shooter programs for retailers. With the ultimate responsibility of
protecting your employees and customers, learn what LP executives can do to
prepare for and prevent such a catastrophic event.
Episode Sponsored By:
"Live in
NYC" Event Closing
LPNN
Quick Take #21
After a jam-packed day full of LP leaders, retailers, solution providers - and
all the valuable information and fun in between -
MCs Joe LaRocca and Amber Bradley
sign off from the D&D Daily's "Live in NYC" at the NRF Big Show 2015.
Re-live all the great moments here. Thanks for watching and we'll see you in
Long Beach!
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Solution Providers, have a video or commercial you want to publish?
Contact us.
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What The Military Can Teach Us About...Resilience
By David Shillingford
SVP, Supply Chain Solutions
Verisk Analytics
"Success is how high you bounce when you hit bottom." George S. Patton
On October 8th, 2014 a 26-year-old Staff Sergeant received a standing ovation
from a roomful of generals, admirals and captains of industry. The occasion was
the Business Executives for National Security Eisenhower Award Dinner; the Staff
Sergeant was Mike Malarsie, a US Air Force veteran who was blinded by an IED
attack while serving in Afghanistan. SSgt Malarsie described how, upon regaining
consciousness at Walter Reed hospital, he set about a life lived in gratitude
for what he still had rather than mourning what he had lost. And that is exactly
what he has done as he tours the country sharing hope and giving inspiration to
many.
Resilience is a Fundamental Competitive
Advantage
In nature, sport, business or war, and as individuals and organizations, the
difference between the weak and the strong becomes most apparent in challenging
and changing environments. It is therefore our ability as individuals and
organizations to persist through and recover from hardship where great potential
for long-term competitive advantage lies. Resilience is at the heart of this.
Different Types of Resilience
There are three types of resilience: material, personal and organizational.
Material resilience is scientifically defined as 'the capability of a strained
body to recover its size and shape after deformation caused especially by
compressive stress'. Resilience is also used more generally to describe the
ability of infrastructure to withstand, or recover from, physical damage.
Personal resilience may also have a physical component but more often, and more
importantly, refers to the mental ability to 'bounce back' from hardship,
misfortune and disappointment. Organizational resilience is a function of the
personal resilience of those in the organization, along with how they relate to
each other.
Personal Resilience
Unlike the object that 'recovers its size and shape after deformation', humans
have the capacity to more than simply recover from hardship; we can become more
resilient each time we overcome a challenge. And, as SSgt Malarsie was careful
to note, the hardship does not need to be extreme as it was for him, it is the
small daily challenges that, when met head on, steadily increase our resilience
and help prepare us for bigger challenges. Although we may feel physically and
mentally fatigued as we meet challenges, there is no 'pool' of resilience that
is being emptied, quite the opposite - we become stronger whenever we take on a
challenge. Just like physical strength and going to the gym, resilience is built
up through practice and repetition. And here's the magic, the more resilient you
think you are, the more resilient you actually are. Or, in the words of the
great Muhammad Ali:
"Only a man who knows what it is like to be defeated can reach down to the
bottom of his soul and come up with the extra ounce of power it takes to win
when the match is even."
Personal Resilience - The Foundation of
Organizational Resilience
Just as people are at the heart of organizations, personal resilience lies at
the heart of organizational resilience. Organizations that understand the
importance and drivers of personal resilience can take steps to enhance the
resilience of team members. There is a huge difference between the organization
that encourages individuals and teams to challenge themselves versus the
organization that causes people and teams to build cushions and safety nets for
fear of the consequences when things go off course. It's hard to see at first
glance but companies tend to fall either side of this line because the
difference is cultural and comes from the top.
Organizations should also focus more on resilience when hiring. Job candidates
are often asked to cite a challenge that they have previously overcome and will
likely have a prepared answer. This is fine, at least in terms of showing
foresight and preparation but it misses the point of the question. More insight
can be achieved by explaining to the candidate the value of demonstrating
resilience and that a swift and successful resolution to a challenge does not
necessarily achieve this. More focus on personal resilience will also help
companies better appreciate one of the many qualities of candidates with
military service.
Read more here.
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CreditCards.Com Study: 39% of Fraud Alerts Are Triggered by Legitimate
Transactions A new report from CreditCards.com found that more than
half of customers who received fraud alerts had false positives. A polling of
1,000 adults founds that 38 percent had received fraud alerts at least once. Of
this group of consumers who had received fraud alerts, 39 percent said that all
the alerts were in error while 14 percent had mostly legitimate transactions
that triggered fraud alerts. Only one in five blocked transactions were actual
cases of fraud.
paymentweek.com
FBI - IC3 Issues Internet Crime Report for 2014
The Internet Crime Complaint Center (IC3) has released its Internet Crime Report
for 2014, indicating that scams relating to social media-including doxing,
click-jacking, and pharming-have increased substantially over the past five
years. With median dollar loss for complaints reporting loss of $530.00. Average
dollar loss overall being $2,971.00. The average dollar loss for complaints
reporting loss being $6,472.00. Total complaints received in 2014 being 269,422.
The mission of the Internet Crime Complaint Center (IC3) is to provide the
public with a reliable and convenient reporting mechanism to submit information
to the FBI concerning suspected Internet-facilitated criminal activity and to
develop effective alliances with industry partners.
ic3.gov.com
Online retail giant Amazon starts paying
corporation tax in the UK
How a luxury e-retailer reduces fraud
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"Fraud is not a person - it is a dynamic grouping of statistics
that deviate from the norm."
Stuart B. Levine, CFI, CFCI
CEO, The Zellman Group & Zelligent |
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 Lego
Thieves lead to High Speed Police Chase on
NY Thruway What
started as an investigation into an
attempted shoplifting incident involving
more than $1,000 worth of LEGO sets in
Ontario County Saturday turned into a
high-speed police chase that caused several
crashes, including one that injured a New
York State Trooper. Employees at the Walmart
in Hopewell called 911 about 3:50 p.m. to
report three people trying to leave the
store with unpaid LEGO sets. The three
people identified by the employees left the
store but left the LEGO sets behind.
Deputies said the three left in a car, which
allegedly matched a description of a vehicle
used in a shoplifting incident from the same
Walmart store on Friday. Rochester residents
Darrel D. Hughes, 23, and Ella M. Cotton,
26, were charged with fourth-degree grand
larceny, a felony, for allegedly stealing
electronic equipment from the store on
Friday. Hughes, who was allegedly driving
the car, is also facing numerous vehicle and
traffic charges. William D. Johnson, 22,
also of Rochester, was charged with
attempted fourth-degree grand larceny in the
attempted theft of the Lego sets on
Saturday. During the chase, the suspects'
car allegedly hit one vehicle in Canandaigua
and a New York State Police vehicle on the
Thruway, causing that vehicle to collide
with a Monroe County Sheriff's Office
vehicle. Police
apprehended the suspects after a short foot
chase in a wooded area along the side of the
Thruway, deputies said.
democratandchronicle.com |
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 Couple
accused of pawning 112 gift cards obtained from returning stolen merchandise
Royal Palm Beach couple pawned 112 gift cards they obtained by returning
merchandise they stole from retail stores that they claimed they had purchased,
deputies said. The Palm Beach County Sheriff's Office arrested Laura Ticehurst,
38, on Wednesday. Her boyfriend, Hector Gonzalez is still at large. Deputies
said they were investigating Ticehurst for another crime when they became aware
of a large amount of pawn transactions involving her and her boyfriend,
Gonzalez. In four months, the pair had pawned 112 gift cards for 50 cents on the
dollar, according to the arrest report. Ticehurst told deputies she, along with
a man identified as Luis Reyes, would steal items from various stores, such as
Target and Marshalls, go to a different store location and return the stolen
items. Because they didn't have receipts, they would get gift cards for the
items instead of cash. There, Gonzalez and Ticehurst would pawn the gift cards,
she said. According to the arrest report, Reyes confirmed Ticehurst's story,
saying that he couldn't pawn the gift cards himself because he has no photo I.D.
Records show Ticehurst pawned 37 of the cards over nine transactions. Gonzalez
pawned 73 cards over 20 transactions. All three face charges of organized scheme
to defraud, dealing in stolen property, false verification of ownership and
dealing in stolen property.
sun-sentinel.com
 Fencing
Operation: Kroger's ORC Unit working with Police to bust Kansas C-store owner
selling stolen goods Law enforcement authorities in Hutchinson, KS
conducted search warrants at three locations on Friday as part of an
investigation conducted with the cooperation of Kroger Corporation according to
a media release. The investigation revealed that Chetankumar Parvinkumar Patel
otherwise known as Chris Patel, the owner of the Zip Trip in Hutchinson was
purchasing what he believed to be stolen goods from a member of Kroger's
organized retail crime unit. The stolen goods, some of which were for human
consumption were then placed on the stores shelves for retail sale. During the
execution of the search warrants 162 grams of K-2, 14 grams of marijuana and
some of the goods Patel purchased were recovered. Patel was arrested for
possession of marijuana, possession of K-2 with intent to sell within 1000′ of a
school, no drug tax stamp, four counts of felony theft / possession of stolen
property and one count misdemeanor theft/ possession of stolen property.
ksn.com
Austin, TX Police look for men accused of stealing GoPros from multiple Target
stores in Central Texas According to police, one of the men usually
distracts store employees or removes security devices while the other man walks
out of the store with the GoPro cameras. The men do not usually try to conceal
the cameras, walking out with them in hand. The 11 robberies happened at various
Target stores in the Austin metropolitan area, including Buda, Kyle, Bee Cave,
San Marcos, Round Rock, Pflugerville and Georgetown between March 31 and April
27, police said. Police said in one of the robberies at a Target in San Marcos
on April 22, a store employee approached one of the men and reached in his
waistband for something, and the man threatened physical violence and ran to his
vehicle.
kvue.com
 Pair
attempt to steal $3,000 worth of merchandise from Walmart in N. Huntingdon, PA,
fight loss prevention Police in North Huntingdon are searching for the
man and woman they said loaded up two shopping carts with merchandise and fought
loss prevention workers who stopped the attempted theft. The incident happened
Sunday at the Walmart on Mills Lane in North Huntingdon Township. Lt. Rod
Mahinske said the man and woman each shopped for high-ticket items around the
store, like razors and air compressors, and had $1,800 and $1,300 worth of items
in their carts, respectively. Mahinske said the couple then tried to push the
full carts out of the store without paying for the items. At that point, they
were stopped by a loss prevention officer. "I guess they tried to stop them. The
white male pushed the security guard. Once he pushed the security guard, that
took it from a retail theft to a robbery," Mahinske said. The security guard
wasn't seriously hurt.
wtae.com
Macy's shoplifter arrested in Wayne on drug charges
Police seized 238 prescription pills and arrested a 37-year-old Bloomfield woman
Friday afternoon following two shoplifting incidents at the Willowbrook Mall.
Adrianne Devries is charged with theft of movable property, distribution of
prescription legend drugs, possession of controlled dangerous substances,
possession of a hypodermic needle and shoplifting over $200 in property, Wayne
Detective Capt. Laurence W. Martin said in a statement. She was released with a
court date. Devries allegedly shoplifted $1,104 worth of handbags from the
Macy's around 2 p.m. and store security guards detained her. When Wayne Police
Officers Mark Ciavirella and Robert Franciose arrived, they found scores of
pills in her possession, as well as several pieces of jewelry that wasn't from
Macy's.
northjersey.com
Sunglass Hut employee 'bear hugs' shoplifter till Portland, OR Police arrive
An employee who recognized a man as a potential repeat shoplifter put the
accused into a hold and was "bear-hugging" him until help arrived, prosecutors
said. Benjamin N. Flayton, 25, appeared in court Friday on charges of
third-degree robbery and first-degree theft. Flayton walked into the Sunglass
Hut store inside Lloyd Center last Wednesday around 11:15 a.m. and stole about
$2,000 worth of sunglasses. That same day, around 6 p.m., Flayton tried to enter
the store for a second time. An employee recognized him and tries to stop him
from entering. Flayton pushed the employee and continued walking toward the
sunglasses. The employee grabbed Flayton as he was taking $1,500 worth of
sunglasses. Flayton struggled with the employee but was tripped by another mall
employee and taken into custody outside the store.
koin.com
Man Tries To Steal 3 Air Conditioners from Home Depot In Somerville, MA
Police report that at about 2 p.m., Robert Scafidi, 43, of Newton, was spotted
at Home Depot exiting the store with three air conditioners, an eight-pack of
PowerAde, and a Dewalt Power Washer on a flatbed cart without paying for any of
the items. Asked by store security what was happening, Scafidi allegedly said he
had paid for the items, and his friend in a nearby U-Haul had the receipt. The
aforementioned U-Haul was locked, and the friend was nowhere to be found.
patch.com
Organized Retail Crime News Report by U.S. World News
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Do you have an ORC case to share?
Publishing it educates the LP & retail community
which might fuel
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 2
dead, several hurt in North Dakota Walmart Shooting Two people,
including the gunman, died and another person was injured in a shooting early
Tuesday at a Walmart Supercenter store in Grand Forks, North Dakota, police
said. The shooter was the only person with a gun, and no police officers fired a
weapon, according to Lt. Derik Zimmel. "We do not believe there is any further
risk to the public," Zimmel said. He would not go as far as to say the gunman
shot himself and provided no details of what led to the shooter's death. One
other person was taken to a hospital with gunshot wounds that were not believed
to be life-threatening, Zimmel said. Altru Hospital in Grand Forks did not
immediately release any information. Police did not provide information about
the gunman or victims. Grand Forks Air Force Base issued a statement saying an
airman was involved in the shooting, but did not elaborate. Officers responded
to reports of gunshots a few minutes after 1 a.m. When police later them from
the building, they passed a Walmart employee lying on the ground, covered in
blood. A SWAT team that responded to the scene searched a car in the parking lot
but found no threats.
wdaz.com
 Teenager
arrested following Quincy Mall Gun Scare Incident
Sgt. Adam Yates said William E. Erickson, 18, of Quincy, Illinois, was arrested
after being discovered in the Quincy Mall with an Airsoft pistol and stolen
property. Police say mall security called 911 after a Bergner's employee
reported seeing a suspicious man with a handgun outside of the store. Yates said
when officers arrived, they found Erickson in the mall on a bench in the
fountain court area. Officers then searched Erickson and discovered the Airsoft
pistol in his waistband. Police then arrested Erickson and say they found items
on him stolen from Walmart, Hy-Vee and Shopko.
wgem.com
 Ocoee,
FL Police Officer forced to shoot Armed Woman inside a Burger King A
police officer shot a woman who was pointing a gun at him inside a Burger King,
Friday night. Police said it began as a fight between the woman and her brother,
who works at the restaurant. "It got to the point she got so impatient she
grabbed him at a counter where he was working," said Lt. Mike Bryant, a police
department spokesman. "She grabbed ahold of him and a push and shove match went
on." Employees said the woman locked the restaurant's doors. No customers were
in the building during the incident. But police said there were three employees
in the store, one of whom noticed the woman was armed with a gun. Officers said
that upon forcing their way in to the store, they witnessed a fight and told the
woman to drop the gun, but she didn't. Ocoee police said the officer, who hasn't
been publicly identified, was forced to shoot the woman. "She lifted a gun in
his direction and the officer defended himself," Bryant said. The woman, whose
name has not been released, is expected to survive her injuries.
wftv.com
PA State Trooper kills Save-A-Lot Burglary suspect who pointed BB gun at him
A Pennsylvania State Trooper investigating a burglary at a western Pennsylvania
grocery store Friday fatally shot the suspect when he pointed what turned out to
be a BB gun at him, police said. The suspect, identified as Michael Lowrey, 40,
of Somerset, died at the scene, police said. Two troopers responded to a burglar
alarm at the Save-A-Lot grocery store in Somerset around 4 a.m. and found the
rear door pried open, state police said. While searching the store, one trooper
heard a noise in a dark storage area and confronted Lowrey, who was wearing dark
clothing and holding a black handgun, police said. Lowrey was ordered to drop
the weapon, but instead he pointed it at the trooper, police said. The trooper
fired, hitting Lowrey in the torso, state police said. It was only after the
shooting that troopers realized the weapon was a BB gun, police said. State
police said their investigation is continuing.
indianagazette.com
RCMP probing shooting near Coquitlam Centre Mall in British Columbia
A suspect is on the loose and at least two areas of the Coquitlam Centre parking
lot are behind tape following a brazen daylight shooting near the busy mall
Friday. While details have not been confirmed, Mounties descended on the mall
before 3 p.m. after an SUV was shot at and its driver hit by bullets. The
specific location of the shooting has not been confirmed, but witnesses said the
driver pulled into the south side of parking lot to get medical attention.
vancouversun.com
2 men shot near EZ Pawn in East Houston, TX Police are investigating a
shooting that left two men wounded late Sunday in east Houston. According to the
Houston Police Department, it happened around 9:30 p.m. at Federal and Maxey
near Interstate 10. At that time, police responded to a call of a shooting near
an EZ Pawn store. When police arrived at the scene, they found two male with
gunshot wounds - one shot in the chest and the other with a wound in his hand.
khou.com
Indianapolis Police arrest suspected Serial Robber
A suspected serial robber was arrested Monday by the Indianapolis Metropolitan
Police Department. IMPD arrested 33-year-old Roger Bell of Indianapolis on
multiple robbery and burglary warrants. Bell is alleged to have robbed several
locations on the northeast side of the city. Those locations included (2) Family
Dollars, (4) Dollar Generals, (1) Dollar Tree and (1) Little Caesars.
cbs4indy.com
 Man
fires gun at Cash Room door in failed Burglary attempt at Marrero, LA Walmart
A gun-wielding man is being sought after he attempted to burglarize the Walmart
early Saturday morning in Marrero. According to the Jefferson Parish Sheriff's
Office, the incident happened around 1 a.m. at the store near Barataria and
Lapalco boulevards. While few details have been released, the JPSO said the
unidentified man made his way into the business, which was closed, and went
straight for the cash vault room. The suspect attempted to access the cash vault
room, but was unsuccessful. He pulled out his gun and shot at the door in
attempt to gain entry, the JPSO said. Officials said the man was unsuccessful
and left the store shortly afterward. Only overnight employees were inside
during the incident. No injuries were reported.
wdsu.com
Burglary reported at Dick's Sporting Goods in DeWitt, NY
DeWitt police are investigating a burglary occurring at 7:38 p.m. Sunday at
Dick's Sporting Goods in ShoppingTown Mall. According to video surveillance, the
suspects forced open the main entrance gate shortly after the store closed for
the evening, police said. Police said various Airsoft products were taken.
The investigation is
continuing. No arrests have been made at this time.
syracuse.com
Goody's employee injured during Armed Robbery in Whiteville, NC
Police in Whiteville are investigating an armed robbery of a department store.
Lt. Clay Hagood said a man entered Goody's Saturday around 7:30 p.m., showed a
handgun and demanded money. A man working at the store on Columbus Corners Drive
was injured in the robbery, but Hagood would not provide details about the
altercation.
wbtv.com
Homosassa, FL Man faces Grand Theft charges; third strike rule
A Saturday afternoon trip to a Wal-Mart in Ocala ended in a trip to the Marion
County Jail for a Homosassa man. According to a Marion County Sheriff's Office
report, William D. Dicks, 42, was seen putting items into a backpack by a loss
prevention officer. When Dicks realized he was being watched, the report added,
he began putting the items back on store shelves. But he may have forgotten
about two pair of $10 sunglasses he was seen putting on the brim of a cap he was
wearing; he tried to leave still wearing them, but was stopped by a Wal-Mart
employee. After Police discovered Dicks had three grand theft convictions in
2012 he was taken to the jail and booked on a charge of grand theft. Florida law
allows any offender previously convicted of two or more thefts to be charged
with a felony, regardless the value of the item in the new offense.
ocala.com
J.C Penney employee arrested for $4,200 cash theft in Trenton, NJ
A 17-year-old male from Trenton who was employed by J.C. Penney in Quaker Bridge
Mall was arrested Saturday for allegedly stealing approximately $4,200 from the
cash register. Police say the money was stolen over the course of several weeks
beginning on March 1.
trentonian.com
Milwaukee, WI Police say man dressed as woman robbed Target
Milwaukee police said they are looking for the man who held up a Target store on
Chase Avenue while dressed as a woman. Police said the man pulled a handgun out
of his purse and demanded goods. Authorities said a clerk filled a bag with
several iPads and the man ran off.
wisn.com
UK: Cargo Theft Gang jailed for stealing $309,000 worth of Toblerone Chocolate
A gang who stole $309,000 worth of Toblerone chocolate and $35,000 of whisky
from semi trucks have been sentenced to more than 25 years in prison. The six
thieves were jailed today for their individual roles in three thefts which took
place in the Dover area in April 2013. A pallet containing boxes of high value
whisky worth $35,000 was stolen from the trailer of a distribution center yard
in Lydden, Kent. Then on April 20, 2013, a $61,000 DAF semi tractor unit without
a trailer was taken from a haulage yard in Whitfield. A third theft took place
six days later when the distribution center in Lydden was targeted again.
Thieves broke into the premises and stole the keys to a truck and its
refrigerated trailer containing Toblerone chocolate worth $309,000.
dailymail.co.uk
Jared The Galleria of
Jewelry in the Maplewood Mall, Maplewood, MN was the victim of a Grab and Run on
Saturday evening: merchandise valued at $2,400
Kay Jewelers in the
Houston Premium Outlets, Cypress Texas the victim of an Armed Robbery Saturday
morning; Fifteen Rolex Watches were stolen with a total value of $179,750
Murray Jewelry in Longview, TX hit by a 5 person overnight Burglary team
Brooklyn, NY man caught at Jersey City ShopRite with 7 fraudulent credit cards
Alleged Shoppers' Drug Mart shoplifter linked to Factory Direct $1,500
electronics theft
Pittsburgh Family Accused Of Shoplifting At Walmart Together, Children Involved
Men threatened to stab Bellingham, WA Macy's employee with syringe during
shoplifting attempt
Thieves cut through roof of Burlington, ON pawn shop, steal $15,000 in items
Two arrested in string of recent C-store burglaries in Roanoke City and Bedford,
Botetourt, Montgomery and Roanoke Counties
Surveillance Video Captures Arson at Uptown Gas
Station in Dallas, TX
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AT&T - Pleasant Hill, CA - Burglary
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Azusa Pawn - Azusa, CA - Armed Robbery
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Bee Line Snack Shop - Jefferson City, MO - Armed Robbery
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Buy N Sell City - Burlington, ON - Burglary
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Cricket Wireless - Portsmouth, VA - Armed Robbery
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CVS - Goose Creek. SC - Armed Robbery
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CVS - Lafayette, IN - Robbery
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CVS - Lafayette, LA - Robbery
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CVS - Reno, NV - Robbery
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CVS - Flagstaff, AZ - Robbery
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Dick's - DeWitt, NY - Burglary
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Dollar General - Indianapolis, IN - Armed Robbery
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Dollar General - Shreveport, LA - Armed Robbery
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Dollar General - Savannah, GA - Armed Robbery
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Domino's - Tulsa, OK - Armed Robbery
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Domino's - Lubbock, TX - Armed Robbery
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Family Dollar - Charlotte, NC - Armed Robbery
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Mac's - Kelowna, BC - Robbery
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McDonalds - Chicopee, MA - Armed Robbery
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More for Less - Dayton, OH - Robbery
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Papa John's - Fort Wayne, IN - Armed Robbery
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Payless Shoe - West Valley City, UT - Armed Robbery
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Pilot - Knoxville, TN - Robbery
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Ramey's Grocery - Crystal Springs, MS - Armed Robbery
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Rite Aid - Livermore Falls, ME - Armed Robbery
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Rite Aid - Redding, CA - Robbery
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Stripes - Corpus Christi, TX - Burglary
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Subway - Crosby, TX - Burglary
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Turkey Hill - Lancaster Co, PA - Robbery
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Verizon Wireless - Knoxville, TN - Armed Robbery
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Walgreens - Sulphur, LA - Robbery
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Walgreens - Hurricane, WV- Robbery
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7-Eleven - Pueblo, AZ - Armed Robbery
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7-Eleven - Forked River, NJ - Robbery/ Employee Theft
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7-Eleven - Ranson, WV - Armed Robbery
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Brian Broadus
was named Vice President of Loss Prevention for
Mattress Firm.
Mark Robinson
was promoted to Executive Director, Asset Protection for Toys "R" Us.
Theresa Rowsell
was named Director Asset Integrity for Kit and Ace.
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Why You Should Make your Goodbyes as Warm as Your Welcome When your
employees rave and get excited about working for your organization, not only
does it attract other prospective employees, but they also raise your own
profile. The key is, though, it's just as important to make their goodbye as
important as their entrance.
Show warmth
5 Simple Steps to Setting Up a New Manager for Success New managers
are hired on or assigned to new teams all the time. To make the transition
easier, and to get everyone started off on the right foot, it's critical to go
through a New Manager Assimilation Process. This way everyone gets to know him
or her and it sets the groundwork for a working relationship.
5 phases to connect
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Last week's most popular articles--
5 Reasons Your To-Do Lists Aren't Working for You According to a study
by the Family and Work Institute, over half of all Americans admit to feeling
overwhelmed. Most of us feel like there's too much to do in the time we are
given in a single day. However, there is a secret to reducing the stress that
comes with productivity, and it lies with your list-making skills. Here are
mistakes you want to avoid.
Find a safe place
4 Ways to Reignite the Flame with Burned Out Employees Sometimes,
especially if employees have been with an organization for quite a while, the
enthusiasm fades. Maybe they get a little too comfortable in their position. The
key for employers is to reignite that flame, and here are some ways to do just
that.
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"Speed Kills" As we all sprint virtually every day
to accomplish our tasks, one must remember that, without stepping back and
getting out of your box to see exactly where you're going or where you've been,
you won't ever be able to see where you really need to go. And in that case
speed really does kill and you may never even see it coming because you're
moving too fast. That's why three-day-weekends are so great; they make you stop
and listen. You've just got to make sure you hear it.
Just a
Thought,
Gus Downing
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Mark
Robinson was
promoted to Executive Director, Asset Protection for Toys "R" Us.
Mark was previously the Regional Asset Protection Director, West
for the retailer, and has been with Toys "R" Us for over six years. He started
as a Regional Asset Protection Manager, Pacific Region. Mark has been in the
loss prevention industry since 1998 where he started at Target as a District
Assets Protection Team Leader. He earned his Bachelors degree in Political
Science from University of Central Florida and then went on to acquire his
Masters in Criminal Justice - Security Management from Michigan State
University. Congratulations Mark!
Theresa
Rowsell was
named Director Asset Integrity for Kit and Ace.
Theresa was previously the Group AP Team Leader - Stores, Western Canada for
Target and had been with Target since 2013 where she started as an Assets
Protection Business Partner. Theresa was also the Director, Business
Development, International for Verisk Crime Analytics, a division of Verisk
Analytics. She has also been on the Retail Council of Canada as a Director of
Training, Education and Loss Prevention and as an Associate Vice President,
Operations. Theresa has also worked at lululemon athletica as a Regional Asset
Protection Manager and at Gap Inc as a Loss Prevention Supervisor.
Congratulations Theresa!
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