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2018 GLPS - Group LP Selfies
Your Team - Your Pride - Our Industry
Building Industry Pride -
One Team Selfie at a Time
At Home "Gets LP Social" |
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Play Ball! At Home's LP
Team Takes In A Rangers Game After Enjoying A Free Jimmy John's
Party!
Winner of D&D Daily's
'Group LP Selfie' Competition
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Pictured (from the foreground
back): Rick Beardsley, Bob Burns, Heather
Muscanere, Jen Zervas & Todd Egan |
At Home's Winning
Photo!
Click to see image above enlarged |
At Home's Loss Prevention Team took in a Texas Rangers game last
Thursday following their free Jimmy John's Party courtesy of the D&D
Daily, as one of three winners selected in a random drawing at our "Live
in Dallas" at NRF Protect 2018 live broadcast last month.
The
winning photo was submitted back in February by Rick Beardsley,
Director of Loss Prevention and Safety, At Home. Thanks again to the
At Home Loss Prevention Team for their participation!
Submit Your Group LP Selfie and Group Vendor
Selfies Today!
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Jochen Koedijk named Chief Marketing Officer for ADT
 ADT
Inc., a leading provider of security and automation solutions for homes and
businesses, today announced that Jochen Koedijk has joined the company as its
Chief Marketing Officer. Koedijk joins ADT from Chewy.com where he served as the
Vice President, Marketing. Reporting directly to ADT President Jim DeVries,
Koedijk will be responsible for delivering innovative digital and brand
marketing strategies and initiatives that drive profitable business growth.
Previous to Chewy.com, Jochen held roles at Amazon and Electronic Arts. During
his time at Amazon, he led worldwide Social Media and New Channel Advertising,
overseeing a cross-functional team of more than 70 people and achieving triple
digit year-over-year growth. As a member of Electronic Arts' digital business
unit leadership team, Jochen led in-house global performance marketing
operations for the company's Console, PC, and Mobile games business lines.
Congratulations Jochen! Read more in today's Vendor
Spotlight column below
 Brent
Smerczynski promoted to Corporate Asset Protection Manager - Operations, Safety
& Regulatory Compliance for 7-Eleven
Brent was previously the Corporate Asset Protection Manager - Operations &
Investigations for the retailer for over two years before this promotion. He's
been with 7-Eleven since 2013 when he started as a Corporate AP Manager -
Operations. He's held other asset protection, operations and safety positions
with Home Depot such as District Operations Manager, District AP Manager and
District Safety Manager. Brent earned his Bachelors of Science in Industrial
Safety and his Masters in Safety Education from University of Central Oklahoma.
Congratulations Brent! |
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Submit Your New Corporate Hires/Promotions or New Position |
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How a warehouse fire sparked company-wide innovation at Gap
With 1.3 million square feet of warehouse
reduced to rubble, executives had to problem-solve on the fly, transforming the
50-year-old company's culture.
 At
10:30 p.m. on Monday, August 29, 2016, Jim Young had just gotten home after a
long day on the factory floor when he received the call he had been dreading his
entire life.
Gap's largest distribution center in Fishkill, New York, was engulfed in flames.
As regional general manager, Young was the first person to hear the news from a
staffer on duty. In his three decades at Gap - which owns Banana Republic,
Athleta, and Old Navy in addition to its namesake brand - Young had led
employees through hundreds of fire drills. But no amount of disaster training
could prepare him for the photo that popped up on his phone showing his
workplace ablaze.
Miraculously, although half a million square feet burned down that night and
another half a million was damaged by smoke, no one was reported missing or
hurt. Young didn't believe it. He asked four separate people to do head
counts. "I heard the same thing from loss prevention, our maintenance team, and
our operations team," Young says. "The fire was in a far part of the facility
and everyone was out of there in five minutes. I'm glad we've taken disaster
training so seriously, because this could have very easily led to fatalities."
The cause of the fire is still a mystery. The investigation is ongoing, but
early police reports suggest the fire was set intentionally. Gap Inc.
and the Bureau of Alcohol, Tobacco, Firearms, and Explosives recently raised
their joint reward to
$25,000 for anybody who comes forward with information connected to the
incident.
 The
night of the fire was harrowing for Young. When he drove back to the warehouse,
more than a 100 firefighters from 20 departments across three counties had been
dispatched to battle the flames. But it was only the beginning of a
two-year-long odyssey to get Gap back on track after the disaster. With
Black Friday and the holiday season around the corner, Gap's senior leadership -
Young, along with his direct boss, supply chain head Shawn Curran, and CEO Art
Peck - had to figure out how to cope with the lost merchandise and get orders
out to customers. They had to respond to the 1,300 Fishkill workers who worried
they would be jobless for months. Then there was the work of rebuilding the
facility.
But through this process of solving one problem after another, something
interesting happened: A wave of innovation began to sweep through the entire
corporation. On the fly, managers like Young were forced to invent more
efficient ways of running the business. The company quickly piloted more
powerful technology that would speed up operations and make up for the lost
productivity, and then implemented this new machinery in other distribution
centers. Today, two years later, Gap is able to get a higher volume of clothes
to customers more efficiently than ever before.
fastcompany.com
Rising Risks: More intense flash floods hit overdeveloped real estate,
destroying Main Street USA
Flash floods are getting worse, due in large part to real estate development
covering natural vegetation and replacing it with impervious surfaces such as
concrete and asphalt. One historic town in Maryland is struggling to adapt to
its wet new reality after two 1,000-year floods in a three-year period.
cnbc.com
Vector Security Debuts Storefront Concept in Canfield, Ohio
 Customers
can demo and experience the protection and convenience of security and home
automation solutions.
Vector Security, Inc.,
the leading provider of intelligent mobile security and home automation
solutions, and the nation's fourth largest security company, recently debuted
its new storefront concept in Canfield, Ohio. The location is home to the
company's largest installed customer base in that state.
The storefront offers customers the opportunity to touch, feel and demo security
and home automation solutions offered by Vector Security via a Customer
Experience Area that features products such as security control panels, indoor
and outdoor video cameras, doorbell cameras, lights, thermostats, and other
smart home devices. Real windows and doors show how sensors and contacts work
and how alarms can be triggered.
Read more here.
Massachusetts Package Stores Association Partners with Intellicheck
to Offer Age ID
Intellicheck (NYSE
AMERICAN: IDN), an industry leader in identification authentication solutions,
today announced a partnership with the Massachusetts Package Stores Association.
The not-for-profit trade organization will be partnering with Intellicheck to
make Age ID
available to its hundreds of members throughout the state. Age ID authenticates
driver licenses and other forms of identification to prevent the use of altered
and fake IDs when making age restricted product purchases.
Massachusetts Package Stores Association Executive Director and General Counsel
Robert Mellion said fraudulent IDs are a serious problem.
Read more here.
Nomination Request for N.E. Loss Prevention Awards
Submission Deadline Aug. 17th
 We
are currently requesting nominations for the 2018 Loss Prevention Awards which
are to be presented at this year's New England Loss Prevention Expo scheduled
for Thursday, September 13th at the DCU Center in Worcester. The awards
are designed to recognize individuals in the loss prevention industry and within
law enforcement who go above and beyond in their efforts to curb retail crime.
Please click
here for this year's nomination form which includes the names and
descriptions of the three award categories. If you know of a LP staffer or LE
officer that should be considered for this honor, please let us know by
completing the nomination form and submitting it via email to
info@retailersma.org or via
fax at 617-523-4321. The deadline for submission is Friday, August 17th.
Please direct any questions or concerns to RAM General Counsel, Ryan
Kearney, at
rkearney@retailersma.org or 617-523-1900.
Retail Fraud Volume and Cost Increase Sharply Year-On-Year
Retailers say successful fraudulent transactions are up nearly 30% over 2017
Today, LexisNexis® Risk Solutions released its comprehensive
2018 True Cost of Fraud report, for the retail sector. Findings show
fraud is escalating at an unprecedented pace in an industry already
operating on very thin margins.
The LexisNexis Fraud Multiplier, which measures the cost for each dollar of
fraud loss, found that this year, every dollar of fraud cost merchants
$2.94, up from $2.77 a year ago, a 6 percent increase. The report also
found the volume of successful and thwarted fraudulent attempts rising
steeply at the companies surveyed - from a monthly average of 238 to 306
successful fraudulent transactions, year-on-year, and from 257 to 313
prevented fraudulent transactions.
Mobile commerce continues to be the sector most susceptible to fraud,
particularly with identity fraud. Mid- to large-size mobile commerce
merchants that sell digital goods see 39 percent of the fraud losses from
identity theft, including synthetic identities. Though these merchants
appear to have shown signs of investing in fraud prevention solutions in the
past year, many still struggle with identity fraud. This is likely due to
the types of solutions that these merchants are implementing.
prnewswire.com
Five-Finger Discount: A
Look at
Pennsylvania's 3-Strikes Law for Retail Theft
Rep. Dan Miller, D-Allegheny County, and Rep. Madeleine Dean,
D-Montgomery County, have introduced a bill that would eliminate the
three strikes provision for retail theft. Under the bill introduced by
Miller and Dean, retail theft would only be graded as a felony if the
value of the items stolen exceeded $1,000 or involved the theft of a
firearm or a motor vehicle. The highest a retail theft incident could be
graded otherwise would be a misdemeanor. "It is our belief that the
goals of public safety, accountability and restitution can be served
under existing retail theft misdemeanor grading," Miller and Dean wrote
in a co-sponsorship letter for House Bill 2098. The two wrote that many
retail thefts are committed by people dealing with substance use issues
and many are committed by women. Between 2010 and 2016, the number of
women charged with retail theft in Cumberland County more than doubled,
according to court records.
 In 2015, there were more than 350 retail theft charges in Cumberland
County, according to court records. Nearly half of those cases were
graded as a felony, court records show. "[T]he impact of felony charge
can severely impede our shared goals of long-term sobriety,
reintegration and independence," Miller and Dean wrote. "Simply put, a
third degree felony for a tube of toothpaste while in the midst of drug
addiction is an unwarranted and unhelpful barrier to a productive life."
House Bill 2098 was introduced in February and sent to the House
Judiciary Committee where it has not been brought up for a vote. If the
bill is not approved and signed into law by the end of the year, it will
have to be reintroduced during the next legislative session. The bill
has nine co-sponsors excluding Miller and Dean. All of the bill's
co-sponsors are Democrats, according to legislative records.
cumberlink.com
UK: Gig economy behind retail staff theft?
Britain's 'gig economy' could be a reason for a new wave of internal
dishonesty in the retail sector, it's suggested. Financial pressures on
workers and the perceived low risk of getting caught have been
highlighted as tell-tale trigger points for theft by staff, according to
research among loss prevention and HR people who interviewed a growing
number of employees in relation to internal theft and fraud during 2017.
Research by Wicklander-Zulawski EU (WZ), the trainers of loss prevention
(LP) and HR people in non-confrontational interview techniques, points
to 85 per cent of cases financial pressures as the catalyst to staff
dishonesty. Meanwhile according to the latest figures from the trade
body the British Retail Consortium (BRC), internal theft has risen by
more than a third in the last 12 months.
In the WZ study, around 40 per cent of those dismissed said that the
lower risk of getting caught was a motivation, another symptom of the
so-called gig economy where high staff turnover is the norm. A
quarter of those interviewed said peer pressure led them astray, but in
one instance, external gang pressure was cited, which echoes growing
concerns over violence and aggression against retail staff, as reported
by the BRC, the Association of Convenience Stores (ACS) and shop workers
union USDAW alike.
Although external theft - shoplifting - is perceived to be the main
reason for store losses, internal dishonesty by those in positions of
trust often involves greater values of loss over a longer time. In 16
per cent of cases it was assistant managers who were dismissed for
theft/fraud, while the research found that 13 per cent of store managers
left under a cloud. Those surveyed also said that there were other
motivations to steal including 25 per cent of retail staff that felt a
sense of entitlement and a further 20 per cent said they stole 'in lieu
of a pay rise or promotion.' Others believed there were 'no real
consequences' for stealing before they were caught by the increasing use
of retail technologies.
professionalsecurity.co.uk
UK: Police spark outrage for advising shop workers
to arrest 'dangerous' thieves themselves
Several police forces have outlined out how employees can take the law
into their own hands if they "reasonably suspect" somebody of committing
a crime. It comes after figures revealed shoplifting had risen by almost
a third in the past decade, yet the majority of police forces refuse to
attend incidents if the goods stolen are worth less than £200 ($262 USD).
Victims are instead told to report the crime online via the
non-emergency number 101 for "intelligence" only, which means it
probably won't be investigated. But Chief Executive of the Association
of Convenience Stores, James Lowman, warns that many retailers are at
"risk of abuse and violence" for challenging offenders. The British
Retail Consortium said it was "plainly unacceptable" that more than 50
workers were injured every day.
express.co.uk
Retail exec bonuses on the rise, reversing five-year trend
Improved year-over-year retail growth in 2017 has contributed to a
dramatic reversal in payouts for retail executives.
The percentage of retail executives who received targeted bonus amounts
nearly doubled in 2018, according to new research from Korn Ferry. The
study found that in 2018, 29% of retail corporate executives had bonus
payouts of at least 100% of their targeted bonuses. In 2017, only 15% of
retail executives received at least 100% of their target bonus.
Conversely, the percentage of retail executives who received no bonuses
took a fairly dramatic drop year-over-year, with only 5% receiving no
bonus in 2018, compared to 29% receiving no bonus in 2017.
Korn Ferry conducted an analysis of 65 North American retailers, with
median annual sales of approximately $5.2 billion representing
approximately 5.5 million employees.
chainstoreage.com
Only three retailers make the cut in annual workplace survey
A wholesale club giant, a well-regarded regional supermarket chain and a
coffee giant rank among the nation's highest-rated workplaces. Costco
Wholesale Club and Publix Super Markets nabbed the No. 5 and
No. 19 spots respectively on the annual
Top-Rated Workplaces: The 50 Best ranking by job site Indeed. The
top spot was taken by Facebook. Starbucks was No. 23. (The
ranking is based on overall ratings and reviews on Indeed of the
companies featured on this year's Fortune 500 list.)
chainstoreage.com
"I can't thank you enough"
5-year-old gets new arm at the Home Depot
 The
prosthesis is one of about 120 that John "Jack" Longo, a Home Depot
hardware sales associate who lives in Crownsville, has fabricated and
donated to children and adults with missing hands and limbs over the
past year and a half.
When Longo heard about E-NABLE, an online community that connects
volunteers with 3-D printers to people in need of prostheses, he was
fascinated. He got permission from Dremel and the Home Depot store
manager, downloaded the additional technology required and sent a test
prosthetic pros to E-NABLE for the organization to review for quality.
The Home Depot, which sells Dremel tools, started stocking Dremel 3-D
printers about 2½ years ago.
Most of the donations were sent off to E-NABLE for distribution, so
Longo and his Home Depot colleagues didn't get to see the reactions of
the recipients. Getting to watch five-year-old Bradley Goloski try on
the arm was special, store manager Laura Gibson said.
"I can't thank you enough," Bradley's grandfather said.
washingtonpost.com
Just Released: NRF PROTECT 2018 Official Recap Video
Columbus, Ohio area Chipotle closes after 170 customers get sick
Furniture seller Heritage Home files for bankruptcy
Credit-Card Backlash Mounts as Kroger Weighs Expanding Visa Ban
TGS Management Director of Asset
Protection job posting was removed from website
Nordstrom - National Director,
Investigations (Loss Prevention) job is no longer available according to
website
Quarterly Results
Rent-A-Center Q2 comp's up 3.7%, revenue down 3.2%
Steve Madden Q2 comp's up 1.6%, net sales up 8.5%
Ralph Lauren Q1 North American comp's down 3%, revenue down 2%
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All the News - One
Place - One Source - One Time The D&D Daily respects your time & doesn't
filter retail's reality
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ADT Names Jochen Koedijk as New Chief Marketing Officer
Former Amazon and Chewy.com Executive Brings Deep Digital
Marketing Experience and Innovative Approaches To Help Drive ADT's Continued
Growth
 BOCA
RATON, Fla., July 30, 2018 - ADT
Inc. (NYSE: ADT), a leading provider of security and automation solutions
for homes and businesses, today announced that Jochen Koedijk has joined the
company as its Chief Marketing Officer. Koedijk joins ADT from Chewy.com where
he served as the Vice President, Marketing. Reporting directly to ADT President
Jim DeVries, Koedijk will be responsible for delivering innovative digital and
brand marketing strategies and initiatives that drive profitable business
growth.
Previous to Chewy.com, Jochen held roles at Amazon and Electronic Arts. During
his time at Amazon, he led worldwide Social Media and New Channel Advertising,
overseeing a cross-functional team of more than 70 people and achieving triple
digit year-over-year growth. As a member of Electronic Arts' digital business
unit leadership team, Jochen led in-house global performance marketing
operations for the company's Console, PC, and Mobile games business lines.
"Customer retention and lead-generation is significantly driven by digital
engagement, and Jochen's leadership experience with world-class organizations
such as Amazon, Chewy, and Electronic Arts is an immediate asset to our
organization," said DeVries. "Jochen is a marketing innovator, and we're excited
for him to build upon the ADT brand for our next generation of customers."
"Given the tremendous innovation in the home security and automation space, I
couldn't think of a better time to join ADT, North America's most recognizable
security leader," said Koedijk. "I look forward to collaborating with my
colleagues to continue providing world-class customer service and scaling our
business through new
and disruptive channels."
Koedijk holds his degrees in Business Administration and Social Sciences from
the VU University in Amsterdam, NL.
Read more here. |
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Retail Cyber Intelligence Sharing Center (R-CISC)
Forms Advisory Council
The council brings together
members of the merchant community
to provide education on cybersecurity issues facing the industries.
 Washington,
DC - The Retail Cyber Intelligence Sharing Center (R-CISC), home of the
Retail ISAC, has formed its Advisory Council. The R-CISC Advisory Council
gathers together leading trade associations representing merchant industries,
key R-CISC Associate members including industry stakeholders and government
agencies, to provide a broader perspective across priorities and visibility on
key cybersecurity issues.
The Advisory Council comes together with the joint goal of having a unified
voice for merchants in the cybersecurity space. The organizations will
collaborate on educational resources, building trust in the community and other
initiatives.
The group hosted its inaugural meeting in Washington, DC last month.
Organizations in attendance included a few of the members, the Food Marketing
Institute (FMI), Deloitte, National Restaurant Association, National Retail
Federation (NRF), and the Retail Industry Leaders Association (RILA). The
Advisory Council is continuing to grow to include other members from government
agencies, cybersecurity experts and other merchant trade associations.
Read more here
Russian National Sentenced to 70 Months For $4 Million Debit Card Fraud
Crew of 5 Bought Hundreds of Thousands of
Dollars of Goods from Calif. Retail Stores,
Then Returned Them for Cash and Gift Cards
A Russian national responsible for a debit card fraud scheme that cost his
victims over $4.1 million in losses and drove one company out of business has
been
sentenced to 70 months in federal prison.
Mikhail Malykhin, 36, will also forfeit about $1.3 million in cash, more than
$22,000 in gift cards, several gold bars, and a 1966 Ford Mustang that the FBI
previously seized from him.
Five associates of Malykhin - four Russian and one identified only as East
European - used the fraudulent cards to buy hundreds of thousands of dollars
worth of electronic goods, expensive furniture, and other big-ticket items from
retail stores in California.
In several cases, the associates then
returned the fraudulently purchased goods for cash or for gift cards.
Malykhin himself, who was the head of what prosecutors have described as a
Russian organized crime syndicate, got to keep his share of the luxury goods,
cash, and debit cards.
All five of his associates were subsequently arrested and sentenced to periods
ranging from one year to three years in federal prison.
darkreading.com
Hackers targeting software supply chains, US report warns
Cyber espionage by China, Russia and Iran
Software supply chain infiltration has already threatened the critical
infrastructure sector and could threaten other sectors as well, according to a
report by the
US National Counterintelligence and Security Center (NCSC).
"Foreign intelligence services - and threat actors working on their behalf -
continue to represent the most persistent and pervasive cyber intelligence
threat," said the Foreign economic espionage in cyberspace report.
The report said China, Russia and Iran "stand out as three of the most capable
and active cyber actors tied to economic espionage", highlighting several cyber
operations based in the three countries that have threatened US firms and
interests.
computerweekly.com
1.3M online fashion shoppers exposed after breach at UK ecommerce provider
Customers of a number of UK clothing and accessories websites have had their
personal information exposed following a security breach at an IT services
provider that they were sharing.
 Brands such as Jaded London, AX Paris, Elle Belle Attire, Perfect Handbags, DLSB
(Dirty Little Style Bitch), and Traffic People entrusted web development and
ecommerce company Fashion Nexus to help them build an online store.
Unfortunately, something went wrong (Fashion Nexus, and its sister company White
Room Solutions, refuses to say what), and white hat hacker Taylor Ralston was
able to access a server containing a shared database containing personal details
of the online clothing stores' customers.
In all, the exposed information contains personal information of approximately
1.3 million users, including MD5-hashed passwords, password, salts, names, dates
of birth, email addresses, phone numbers, and other data. There is no indication
that payment card information was put at risk.
grahamcluley.com
Homeland Security creates anti-hacking center to protect industries
UnityPoint Health warns of potential data breach impacting 1.4M patients
Poll: 20% of US Adults Have Considered Infosec Careers
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Tired of Scrolling?
When you're on the web and you want to
scroll down, you don't have to click on the little arrows or use your mouse's
scroll wheel. Just use the space bar. Hitting the spacebar will scroll down one
full page in any web browser. To scroll up, just hit shift + space bar. This is
an easy time saver. |
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Digital Loss Prevention
Harnessing the Power
of Social Media
Bob Oberosler, Group VP of AP,
Rite Aid
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As retailers cope with limited budgets in this digital age, how is LP evolving
and how do we continue to improve performance with what appears to be decreasing
resources?
Bob Oberosler, Group Vice President of Asset Protection for Rite Aid, shares
where he thinks the industry is going and how LP/AP teams can harness the power
of social media, crowd sourcing, and artificial intelligence to fight retail
crime and reduce shrink. |
Episode Sponsored By
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What's New with the RLPSA?
Van Carney, National Director of Safety and Loss Prevention for Domino's,
and board member for the RLPSA,
tells us what's new at this year's annual conference in Dallas, how RLPSA's
regional CONNECT events developed, and why retailers should get involved. |
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On Amazon, Fake Products Plague Smaller
Brands
Counterfeiters hijack companies' own listings
with low-quality products and cut-rate prices
Amazon.com Inc. has made it easy for small brands to sell their products to
large numbers of customers, but that has also enabled some counterfeiters to
cut into their business.
Amazon said it prohibits the sale of counterfeit products. "We invest
heavily to protect the integrity of our stores," a spokeswoman said in a
statement, and "will continue to aggressively pursue those who harm our customer
and seller experience."
Counterfeiters, though, have been able to exploit Amazon's drive to increase
the site's selection and offer lower prices. The company has made the
process to list products on its website simple-sellers can register with
little more than a business name, email and address, phone number, credit
card, ID and bank account-but that also has allowed impostors to create
ersatz versions of hot-selling items, according to small brands and seller
consultants.
When retailers log into Amazon's website for sellers, most product pages
have a button next to the item that makes it easy for someone to list the
same product. That strategy works well for consumers and Amazon on widely
distributed items like shampoo and sneakers because it increases competition
and that usually leads to lower prices for consumers.
Most small brands, however, are closely held and harder to get access to
outside of authorized distribution. So, in some cases, counterfeiters are
listing their versions of hot-selling items on the same page and at lower
prices.
Amazon's pricing algorithms see the lower
price and then assigns the default "add to cart" option to the
counterfeiter, elbowing brands out of selling their own goods.
"The reality is this is a cat-and-mouse game," said James Thomson, a brand
consultant with Buy Box Experts. "You have to find a way to remove more and more
of the cheaters. As soon as [Amazon] closes one loophole, somebody else finds
another loophole."
The surge in successful new brands on Amazon has helped fuel the
counterfeiter problems, consultants say. While the problem is hard to
quantify, sellers and consultants who work with them say it has become
common.
Amazon has said its platform has helped millions of small businesses start
new products. More than half of sales on its site, by unit, now are from
independent merchants, including those who sell their own brands. Those
transactions typically are more profitable to Amazon than selling its own
stock, because it takes a roughly 15% cut and avoids inventory costs.
The Amazon spokeswoman said that less than 0.1% of site page views were
flagged for potential infringements, and that the company investigated and
takes action on 95% of brand-registered products within eight hours. The
company also has developed algorithms and other systems to identify fraud.
Still, fakes continue to pop up.
wsj.com
WHITE PAPER: Insider Hacks: How to Catch and
Prosecute Fraudsters
Retailers using sophisticated fraud fighting tools keep fraud losses to a
minimum but are often reluctant to pursue criminal charges. In fact, only 20
percent of professionals in the fraud prevention space are actively
prosecuting those that steal from them online. Because the majority of
hackers link to organized crime-rings, law enforcement is highly interested
in prosecuting cybercrime. Retailers can provide evidence to bring
fraudsters to justice and send a message to underground fraud rings.
Read this white paper to learn about:
● Why it is important to prosecute
● How to investigate and build a case
● Determining jurisdiction and how to approach law enforcement
● First-hand success stories with catching and prosecuting fraudsters
kount.com |
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Oxford, MS: 2 more people have pleaded Guilty in
a Federal Investigation into stolen trailers full of merchandise in Mississippi
Two more people have pleaded guilty in a federal investigation into stolen
trailers full of merchandise in Mississippi. Bryan Lucas, 31, and Demetrius
Nelms, 46, both of Memphis, entered the guilty pleas in U.S. District Court.
They are among six people accused in a conspiracy to steal trailers at truck
stops in Mississippi, Tennessee and other states. Among locations where trailers
were stolen in Mississippi included Fulton, Oakland, Hickory Flat, Baldwyn and
Okolona. The merchandise was driven to a warehouse in Nashville and unloaded
before being transported to Michigan. The items taken included personal hygiene
products, food, motor oil and antifreeze.
wtva.com
 Update:
Vail, CO: Vail shoplifters back in court; pair allegedly stashed $20,000 of
stolen stuff in their rented economy car
Alan Badasack Phongboupha, 27, of Thornton, made his first appearance Monday,
July 30, before District Court Judge Russell Granger. He is charged with
second-degree burglary, theft, criminal impersonation and criminal possession of
identification. He did not enter a plea and is scheduled to be back before
Granger for a Monday, Aug. 27, hearing. Bounkhong Phongboupha, 39, of Pinole,
California, was with Alan during the alleged crime spree and is scheduled to
appear Wednesday, Aug. 8, before District Court Judge Paul Dunkelman on
identical charges.
vailydaily.com
Auburn, MA: 3 indicted in $1,500 theft of tools
from Home Depot
 Three
people have been indicted in connection with the theft of nearly $1,500 worth of
tools and batteries June 25 from the Home Depot store in Auburn. A Worcester
County grand jury handed up indictments Friday in Worcester Superior Court
against Casey Queenan, 38, of 85 Day St., Fitchburg; Carlos Toledo, 44, of
Springfield; and Kayla Ptak, 28, of 29 Sunrise Drive in the Baldwinville section
of Templeton. Investigators said the three were arrested June 25 after loss
prevention employees at the Home Depot on Washington Street in Auburn called
Auburn police to report that they were watching two men, later identified as Mr.
Queenan and Mr. Toledo, who were known to them from past thefts of power tools.
telegram.com
South Brunswick, NJ: Police arrested a
51-year-old man involved with a trio
of teen shoplifters
South Brunswick Police arrested a 51-year-old Monmouth Junction man who they say
was involved with a trio of teen juveniles who were shoplifting from local
businesses in the area. The three teens are all from Monmouth Junction, as well.
The shoplifting has been going on for the past three months, police said. The
local businesses estimated the value of the stolen property was over $1,000 over
that time period.
patch.com
Dayton, OH: Robbery suspect flees with $4,000 of
prescription drugs from Rite Aid
Richland County, SC: Pressure Washer and Drills among the
$1,300 of merchandise stolen from Lowe's
Freehold Township, NJ: Two women charged with $800
Burglary of Plants and Lawn Ornaments from Brock Farms
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Shootings & Deaths
 Kern
County, CA: Deadly shooting outside East Bakersfield FoodMaxx
Adam Malik Cook, 21, of Bakersfield, was shot in the 6000 block of Niles Street,
according to Kern County coroner. The shooting happened near the FoodMaxx
located on the corner of Niles Street and Fairfax Road around midnight. Cook and
two other victims were taken to the hospital by private vehicle before deputies
arrived. Cook died at the hospital. The other two victims are being treated for
non life-threatening injuries, according to KCSO. Officials have not released
suspect information.
kget.com
Eldorado, GA: C- Store owner shot and killed in
Tift County
The Georgia Bureau of Investigation has confirmed one person was found dead
after a shooting in Tift County Monday afternoon. According to the GBI, the
store owner was found dead inside the store after what appears to be a robbery
at the Eldorado Food Mart at US 41 South and Omega-Eldorado Road.
tucsonnewsnow.com
Richland, WA: Gunman fired one shot in crowded WinCo
grocery store; woman seriously hurt
At about 7:30 Monday night, authorities received multiple calls for a shooting
at the crowded store. Richland Police confirmed there was a shooting inside the
store and they have arrested a 45 year-old man from Umatilla County. Police say
the gunman put his gun down and waited for police to arrive and arrest him.
Medics rushed a woman to a nearby hospital with serious injuries and confirmed
there was only one injured person in the shooting.
komonews.com
Dickson County, TN: 3 of 4 men Arrest in Dollar
General shooting in Tennessee City
A massive search is still underway for a man suspected in a shooting at Dollar
General who led police on a chase and fled. The Dickson County Sheriff's Office
said one person was injured in the shooting at Dollar General at 4610 Highway 70
late Monday afternoon. The suspects have been identified by the Dickson County
Sheriff's Office. Damario Davis, Derrick Watson, and Tiara Long were taken into
custody, charged with facilitation of especially aggravated robbery, and
currently held in the Dickson County Jail. The shooter was identified as Sean
Caldwell,19, and has warrants obtained for attempted first degree murder, he
remains at large.
fox17.com
Robberies & Thefts
 Orange
County, FL: 17 Weapons recovered following Gun Shop Burglary, 5 Teens Arrested
Orange County deputies arrested five men Saturday morning after the group stole
18 firearms from SWUB Tactical, a gun store in DeBary. The suspects were all
from Orange County, including 19-year old Jaquez Tuijay Smith. The other four
suspects ranged in ages between 15 to 17-years old. At 3 a.m. on Saturday, the
group used bricks to break into the store and smash locked cases containing
handguns, shotguns as well as AR-10 and AR-15 rifles, totaling a combined value
of nearly $15,000.
orlandosentinel.com
Columbia, MD: 11 year old Boy charged in C-Store
Burglary
An 11-year-old boy was arrested after allegedly trying to break into Cradlerock
Food Mart, on Cradlerock Way, at 12:35 a.m. on July 28, according to police
reports. The boy was charged with burglary. No entry was gained to the store and
nothing was stolen.
foxbaltimore.com
Tysons, VA: Police Officer Kicked In Face By
Fleeing Tysons Corner Shoplifter
A shoplifters' attempt to flee led to an officer getting kicked in the face at
Tysons Corner Center Friday evening, police say. After stopping the group, one
of them tried to run away. As officers took her into custody, she kicked one
officer. Kareemah Samuels, 18, of Washington D.C., was charged with petit
larceny and obstruction of justice, while an assault on law enforcement charge
is pending.
patch.com
 San
Antonio, TX: Man arrested for stealing a Shark from the San Antonio Aquarium;
wrapped in a blanket in a baby carriage
The almost cartoon-like heist, which the local police initially thought was a
hoax, played out on Saturday afternoon in San Antonio Aquarium, as it was packed
with unsuspecting visitors. CCTV footage shows a man pulling the small shark out
of the basin, carrying it to the back room and returning with something,
apparently the said shark, covered in a thick blanket in a bucket. The man is
then seen putting the bucket inside a baby stroller and leaving the aquarium,
accompanied by a man and a woman, thought to be his accomplices.
rt.com
UK: Kidderminster, England: Escaped Shoplifter crashes
through the ceiling at Aldi
Police were called to the supermarket in Kidderminster on Sunday morning after
staff members detained the suspect following his painful fall. The man had
earlier been caught stealing but tried to make his daring escape after asking to
use the store's toilet. Security cameras then captured the moment he plummeted
around 10ft to the shop floor just as one worker moves a shocked customer out of
the way.
dailystar.co.uk
Hesperia, CA: Suspected shoplifter pulls gun on Target
Loss Prevention staff
Fayetteville, NC: 7 charged in robbery spree at 5
Cellphone stores
Santa Fe, NM: Grocery Store Butcher BODY SLAMS Armed
Robbery suspect
Dan's Discount Pawn reported a Distraction Theft on
7/24, item valued at $800
Kay Jewelers in the Tanglewood Pavillion, Elizabeth City, NC reported an Armed
Robbery on 7/28, items valued at over $250,000
Kay Jewelers in the Charleston Town Center, Charleston, WV reported a Grab & Run
on 7/27, item valued at $2,299
Jared on 14 Mile in Madison Heights, MI reported a Grab & Run on 7/29, item
valued at $8,699
Peoples Jewellers in the Village Green Mall, Vernon BC CN reported a Burglary on
7/27
Piercing Pagoda in the Tacoma Mall, Tacoma, WA reported a Grab & Run on 7/27,
item valued at $1,119
Piercing Pagoda in the Woodland Hills Mall, Tulsa, OK reported a Grab & Run on
7/26, item valued at $2,316
Kay Outlet in the Napa Premium Outlets, Napa, CA reported an Attempted Burglary
on 7/28, store damage only
Zales Outlet in the Sunset Valley Village, Austin, TX reported an Attempted
Burglary on 7/29, no loss
Sentencings & Charges
Washoe County, NV: Reno Man Sentenced To 48 Years In
Prison After String Of Armed C-Store Robberies |
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Auto Parts - Anchorage, AK - Burglary
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C-Store - Hermiston, OR - Armed Robbery
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C-Store - Waterloo, IA - Burglary
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CVS - Atlanta, GA - Burglary
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Dollar General - Janesville, WI - Burglary
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Grocery Store - Corinth, MS - Burglary
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Grocery Store - Santa Fe, NM - Armed Robbery
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Gun Shop - Verona, NY - Burglary
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Gun Shop - DeBary, FL - Burglary
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Home Center - Freehold Township, NJ - Burglary
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Ice Cream Store - Trenton, MI - Burglary
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Kay Jewelers - Napa, CA - Burglary
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Kay Jewelers - Elizabeth City, NC - Armed Robbery
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Lowe's - Richland County, SC - Burglary
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Meat Market - Seymour, IN - Burglary
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Popeye's - Nashville, TN - Burglary
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Restaurant - Warner Robins, GA - Armed Robbery
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Rite Aid - Dayton, OH - Robbery
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Zales - Austin, TX - Burglary
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7-Eleven - Chesterfield, VA - Armed Robbery
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Daily Totals:
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6 robberies
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14 burglaries
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0 shootings
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0 killings
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Nate Pearson named Manager,
Global Security for General Mills |
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Nicole Garcea, CFI named
District Loss Prevention Manager for TJX Companies |
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Lisa McCarrick named Loss
Prevention for Amazon |
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Submit Your New Hires/Promotions or New Position
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Featured Job Spotlights
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Vice President, Asset Protection
Columbus,
OH
Oversees and directs all Asset Protection
related functions for a Corporate Office, multi-state distribution centers and
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and maximizing security and associate safety...
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Vice President Loss Prevention
Memphis, TN
The Vice President Loss Prevention is responsible for providing
direction, development and leadership to Loss Prevention, Safety, Security and
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Beaverton, OR
As the Director of North America Digital Risk & Control, you will
provide leadership for payment risk mitigation in our digital business including
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develop and implement ecommerce risk management strategies to appropriate
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Director of Data Privacy and Security, Legal
Los Angeles, California
As Netflix continues to grow and expand, we are looking for a talented team
member to join the Data Privacy and Security Legal team to provide support on
privacy and data security compliance matters. The position will report to the
Global Director of Data Privacy and Security, and will work in an ongoing and
collaborative way with relevant Legal, Security and Public Policy groups in
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Director, Risk Management and Safety
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To protect the company's global assets and property from risk of
loss via the purchase of insurance and by implementing a global risk management
program in the most cost efficient and effective manner...
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Financial Analyst (Internal Fraud)
Anaheim, CA
This role is responsible for investigating internal
fraud and Cast Privilege abuse at the Disneyland Resort, across all lines of
business including but not limited to: merchandise, food & beverage, rooms,
ticketing, and employee privileges. Specific investigative tasks will vary but
may include: reviewing exception reporting to identify potential fraud trends,
conducting in-depth point-of-sale research, reviewing camera surveillance,
performing integrity shops and observations, interviewing employees,
representing the Company at grievances and unemployment hearings, and partnering
with law enforcement as needed...
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Regional Loss Prevention Manager
Pacific Northwest
Job responsibilities include, but are not limited to the following:
● Conducts internal investigations related to theft, business abuse, and safety
violations by conducting interviews, determining course of action, and writing
reports.
● Formal interview training, i.e. Wicklander-Zulawski or Reid Techniques...
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Regional Safety & Loss Prevention Specialist
Baltimore, MD
The Safety and Loss Prevention Specialist is a subject
matter expert responsible for partnering with both our corporate TUSA stores and
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Area Loss Prevention Specialist
Boston/Springfield
We are currently
looking for an Area Loss Prevention Specialist to join our team in the Boston /
Springfield area. This position is responsible for conducting employee
investigations, responding to and providing guidance during critical incidents,
and assessing new/current retail store locations...
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Area Loss Prevention Specialist
Jacksonville, FL
We are currently looking for an
Area Loss Prevention Specialist to join our team in Jacksonville, FL. This
position is responsible for conducting employee investigations, responding to
and providing guidance during critical incidents, and assessing new retail store
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Area Loss Prevention Specialist
San Francisco Bay Area
We are currently looking for an
Area Loss Prevention Specialist to join our team in San Francisco Bay Area. This
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Learn from "The Greatest
Showman", Elon Musk and the
Trapped Thai Soccer Coach on How to Be a Great Leader
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Getting advice from trusted friends, family members, co-workers
and former bosses is always a great thing to do and, quite frankly, it can help
you to see more clearly. But remember, at the end of the day it's your decision
to make and it's your decision that you have to live with. Your friends,
co-workers, and former bosses won't be living with the consequences, but your
family will be. So you've got to be more sensitive to their advice. Advice is
easy to give, hard to follow and almost impossible to live up to. And everyone
has a lot of advice to give; it's the easiest thing to give. Just remember, at 5
a.m. after all the advice has been given, the mirror may be where the answer
lies.
Just a Thought,
Gus
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