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 8/23/18 LP, AP & IT Security's #1 News Source d-ddaily.net






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Sept. 6

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Sept. 23-27

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Oct. 17-18

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View all published episodes here



'18 National Retail Security Survey

2017 NRSS Survey

2016 NRSS Survey

2015 NRSS Survey

Academic LP Study:
International Trends in Retail Crime & Prevention Practices

Among the chapters by UK authors in the new Palgrave book 'Retail Crime - International Evidence and Prevention' is by the independent retail and loss prevention academic Prof Joshua Bamfield, pictured, of the Centre for Retail Research. Here's a digest of his chapter, 'International Trends in Retail Crime and Prevention Practices'. He's also the author of Shopping and Crime, also published by Palgrave. He suggests those trends include smaller loss prevention budgets; and growth in customer theft, Cybercrime, and organised retail crime.

Loss prevention is now treated by retailers as a more important element in corporate performance. Unfortunately this has come at a time when resources are tightly stretched. A new institutional loss prevention, NILP, is focused on: working with and through others; responsible for systems, procedures and compliance; and adopting a risk management approach. They also try to work in partnership with external organisations.

Several authors have pointed to a crime cycle in loss prevention. An increase in crime is met with higher budgets and additional resources resulting in a fall in crime: the fall in crime ultimately leads to budgets and personnel being cut. After some time, crime may then start to rise.

The growing use of analytics and artificial intelligence (AI) against employee theft at checkouts is important: AI software, CCTV and checkout audit trail are used to identify potentially criminal actions and errors that indicate crime or poor checkout practice


The aim of retail loss prevention is to minimise crime and loss, subject to the constraints of disproportionate spending on security or excessive sacrifice of sales and profits.

However monitoring the work of loss prevention is problematic: security outputs are hard to evaluate and the actual measurement of crime (and crime trends) either directly by crime detections and apprehensions or indirectly via shrinkage may be inaccurate. It is hard to determine, therefore, what should be the optimal level of loss prevention spending for a business and how this budget should be divided between projects. Loss prevention departments increasingly use data analysis including analytics to manage risks.

There is some evidence from national surveys of retail crime that crime losses suffered by retailers have been falling in the current decade, although recent figures indicate that the downward trend in losses may have reversed. The closure by large chains of many of their worst-performing stores will have reduced shrinkage losses as such stores are likely to suffer multiple trading issues including above-average levels of shrinkage and crime.

Loss prevention, like other functional departments in retailing, have suffered reductions in budgets resulting from the aftermath of the 2007-08 recession and by increased competition and lower margins of the industry in many countries. This has produced two main effects. Loss prevention has retained its focus on crime, but taken responsibility for other areas of loss such as waste and administrative error, become more involved in audit and operational compliance (including fire, health and safety) and developed competence in risk management. This new institutional loss prevention as it is called here is applied in different ways in each large retailer, but loss prevention has come a long way from its original concern primarily with arrests and asset protection. professionalsecurity.co.uk

You can access two free open chapters of 'Retail Crime' (eight and nine) here.

UK: Association of C-Stores Calls on Police to Take Retail Crime 'Seriously'
The Association of Convenience Stores (ACS) is urging retailers to put pressure on their local police and crime commissioner (PCC) to tackle the growing problem of shop theft and abuse of retail staff. The organisation is encouraging convenience store operators to write to their PCC calling on them to ensure the problem of retail crime is taken "seriously" by police forces.

It wants police to pledge to always respond promptly to theft where violence is involved or where a suspect is detained, and to confront re-offending, particularly when it is carried out by prolific thieves with drug dependencies and criminal gangs. The ACS is also urging the police to support retailer-led crime prevention and develop and share best practice with them. It has already received cross-party support from nine PCCs who share its views.

Figures from the 2018 ACS Crime Report show that theft alone costs each convenience store in the UK an average of more than £1,700 a year, with retailers fearing that incidents of theft are the main trigger for abuse of their staff. The Crime Report suggests the top trigger for violence and verbal abuse is when staff challenge shop thieves. talkingretail.com

Waco, TX: Woman sues Cabela's for a crossbow lesson
that ended with weapon recoiling into her eye

Tonya Kuykendall says in her lawsuit that she visited Cabela's in 2016 and asked to test out a crossbow equipped with a scope. The employee at the Waco, TX location where she visited, identified in the suit only as "Austin," took her to the store's shooting range. Kuykendall says she told him that it would be her first lesson.

"In the range, as Ms. Kuykendall shot the bow for the first time, the bow recoiled and the equipped scope hit her left eye, causing her to scream in pain," says the lawsuit. The suit alleges that Austin ignored Kuykendall as she screamed in pain. "In response to Ms. Kuykendall's screams, 'Austin' began to laugh and asked if Ms. Kuykendall would like to shoot the bow again," it says.

Kuykendall says the injury required serious medical attention. She received a black eye, she alleges, and later needed to visit the emergency room to undergo a brain MRI and neurological exams. In addition to the eye injury, she says she also sustained nausea, headaches, and blurry vision, all symptoms of a concussion. The lawsuit says that Cabela's employees did not provide proper training and failed to render medical aid after the accident. Store managers told the Tribune-Herald that they could not comment and deferred the paper to corporate headquarters. consumeraffairs.com

Study: Retailers worried about keeping up with change
Global retailers of all sizes have significant concerns over their ability to keep pace with new technologies and shifts in consumer behavior.

That's according to a new report from Oracle Retail in which 60% of respondents said they believe that their organization will likely face disruption from more innovative, nimble and customer-centric organizations. While retailers believe their company embraces digital and mobile technology, 60% recognize that they are not investing quickly enough to keep pace with the speed of technology change and consumer expectations.

The trends identified in the "2018 Retail Mobility Insights Report" highlight that retailers have been slow to realize mobile's potential and question their logistical capabilities in the countdown to the busiest sales cycle of the year.

"Despite a strong improving sales performance, retailers continue to feel overwhelmed by their infrastructure limitations, decision paralysis has further prevented them from realizing their omnichannel potential," said Mike Webster, senior VP and general manager, Oracle Retail. "Having a single view of customer, inventory and order is no longer optional for retailers to deliver their brand promise. Organizations that complete this journey first will create stronger relationships with customers, create space for new innovation projects and make more strategic decisions that maximize their growth."

The study also found that retailers seem to have reached a general consensus around the role of mobile technology and opportunity for capturing sales and removing friction from the purchase experience. chainstoreage.com

North America Mobile POS Market Report 2018:
In Mid-2018 the Mobile POS Market is Among the Largest of Retailers
that Hit its Growth Strides

The "Mobile POS: Mainstream and Moving Up" report has been added to ResearchAndMarkets.com's offering.

For several years the Mobile POS (mPOS) market has taken off, but in a somewhat bifurcated manner. While among smaller retailers, mPOS has truly been transforming, replacing traditional POS for new retailers at a rapid pace, the use of mPOS as a standard everyday product in enterprise retailers was delayed due to EMV and the drive to Unified Commerce. But in mid-2018 the Mobile POS market among the largest of retailers has hit its growth strides and this has continued in 2018 as retailers update their customer experience due to declining foot traffic.

Without question, the opportunity is staggering as some retailers have seen upwards of 25% increase in sales per transaction when mobile is used.

The enterprise retailers who are deploying now have a much more mature view of the market than the early adopters. They have the systems in place to actually benefit from MPOS and are not as concerned with the WOW factor or cool factor of the technology but rather the functionality that increases sales. prnewswire.com

Rite Aid Counters $5.5M Tech Co. Suit With $16M Demand
Involving Nationwide POS System

Rite Aid lobbed a $16 million damages demand at a technology contractor late Tuesday, in a counterclaim to the contractor's filing of its own $5.5 million suit in Delaware Chancery Court accusing the drugstore chain of bungling and then breaching a major software contract.

The counterclaim filed by Rite Aid Corp. against PCMS Datafit Inc. was included in a challenge to PCMS' claims that Rite Aid abandoned the software deal after agreeing to be acquired by Albertsons in a $24 billion merger that was itself terminated this month.

According to Rite Aid's counterclaim, the pharmacy company spent millions of dollars in resources attempting to work with PCMS on a nationwide point-of-sale system, with only separate parts completed after three years for what was intended to be integrated companywide. law360.com

Another 46 Sears and Kmart stores closing in November
Sears Holdings' latest plan involves closing 13 Kmart locations and 33 Sears stores in November, all of which are losing money. The company has closed several hundred locations in recent years. Going-out-of-business sales will begin as soon as Aug. 30.

The company had 365 Kmart stores and 506 Sears full-line stores as of May 5, though some were in the midst of closing. Over the previous year, the company closed 379 full-line stores.

View the full list of store closures here: usatoday.com

Why One of the Biggest Mall Owners Is Doubling Down on Malls
While mall owners have faced record store closures and bankruptcy filings as more Americans shop online, Taubman Centers Inc. has doubled down. It is reinvesting in design, technology, big-data tools and new store mixes for its 24 malls. One of the biggest overhauls is a $500 million revamp of the Beverly Center in central Los Angeles.

The Bloomfield Hills, Mich., company is adding natural light, a chef-curated food hall and new luxury tenants. Taubman is also bringing in services for high-end clients through an armada of personal shoppers and the London-based concierge service Quintessentially, as well as analyzing consumer data with OneMarket , a retail-technology network. wsj.com

Walmart Hires More Than 206,000 U.S. Military Veterans and Promotes More Than 30,000 since the Launch of the Veterans Welcome Home Commitment
Today, Walmart announced that the company has hired more than 206,000 veterans and promoted more than 30,000 to roles with higher pay and greater responsibility since launching its Veterans Welcome Home Commitment in May 2013. The commitment guarantees a job offer to any eligible, honorably discharged U.S. veteran who has separated from service since the commitment was announced on Memorial Day 2013. Walmart is now more than 80 percent of the way to reaching its goal to hire 250,000 veterans by 2020.

Approximately 1,300 veterans and their families return to civilian life every day, according to the U.S. Department of Defense. Veterans possess important skills and leadership abilities that make them highly sought-after job candidates. The Veterans Welcome Home Commitment helps veterans find career opportunities at Walmart and aims to ease the sometimes-difficult transition from active duty to civilian life. businesswire.com

US Trustee Objects To Concealing Brookstone Ch. 11 Bonuses
The Office of the U.S. Trustee in Delaware objected Wednesday to a proposal by bankrupt retailer Brookstone Holdings Corp. to keep under wraps details of its Chapter 11 key employee incentive and retention plan for 30 employees, saying Brookstone failed to justify sealing details on bonuses for its Chapter 11, which calls for closing 101 retail stores and selling its remaining airport and online businesses.

According to a company filing, 25 employees who earn an average $118,841 would be paid an average $15,681 in retention bonuses under the plan, or an average 13.4 percent of their base salaries. Details on payments for the five top-level employees eligible for the incentive program were unclear, although the company's motion said they could receive from 25 percent to 100 percent of their salaries under calculations that vary strictly according to the amount of sale proceeds. law360.com

Tailored Brands - Men's Wearhouse - Vice President of Loss Prevention in Houston, TX - Job Posted Today
This pyramid head position is responsible for developing and leading this company's shrinkage reduction efforts and integrating these efforts throughout the entire organization. To succeed, the executive must define, administer, and manage the Loss Prevention methodologies and efforts, ensuring that they match or exceed the industry's current "best practices" while emulating this retailer's specific corporate culture. he VP of Loss Prevention partners with, and reports to, the VP of Risk Management and the Brand's heads of stores to develop, communicate, implement and measure loss prevention programs Enterprise wide. The VP of Loss Prevention will directly manage the day to day activities of the Sr. Regional Loss Prevention Manager and Sr. Loss Prevention Manager (back office) and provide continued training / support to the entire Loss Prevention Team. tailoredbrands.com

Men's Warehouse has over 700 locations nationwide. Jos. A. Bank operates 500+ stores nationwide. K&G Has 85 locations. Moores, their Canadian brand has 100 stores across Canada. Joseph Abboud has one store in NYC. Twinhill division services large scale uniform programs. Alexandra, it's UK division offers the same as Twinhill. As does the division 'dimensions', in the UK. Yaffy offers services to UK Police Forces. tailoredbrands.com

Best Buy to purchase health technology company GreatCall for $800M

Fired Workers Find No Friends in Toys 'R' Us Bankruptcy Lenders

REI doubles down on used gear sales

Kroger to ban plastic bags by 2025

Papa John's founder to employees: 'I miss you'

Quarterly Results
The Children's Place Q2 comp's up 13.2%, net sales up 20.1% - highest ever comp gain
Williams-Sonoma Q2 comp's up 4.6%, net revenue up 6.1%
Cato Q2 comp's up 4%, sales up 1%
Ace Hardware Q2 comp's up 3.3%, revenue up 6.4%
La-Z-Boy Q1 comp's up 3.1%, sales up 7.7%
Stage Stores Q2 comp's down 0.2%, net sales down 2.1%
Barnes & Noble Q1 comp's down 4.9%, total sales down 5.1%

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An insider's look into the dark web
Most cyber attacks against businesses are opportunistic
Hackers cast a wide net looking for companies with 'low bar on security'

That most cyber security attacks and malware begin and end somewhere on the dark web makes this labyrinth of dark underground networks fascinating to researchers such as Wisniewski and his peers at other cyber security firms.

Much of the dark web's activities are focused on open marketplaces peddling drugs, pornography and guns, as well as malware that have been commoditised from leaked exploits built by nation-state actors. Getting access to those marketplaces is easy, says Chester Wisniewski, a principal research scientist at Sophos.

"Anyone can sign up and gain access once you get a referral and start buying illegal drugs or malware toolkits," he adds.

The closed forums, mostly in Russian, on the dark web are much harder to access. According to Wisniewski, references are needed to get an account, and depending on the forum, there are usually more barriers to entry, such as proving that one has committed a crime, in a bid to keep the authorities out.

"Most of the time, we spend six to 12 months getting an account approved, and even then, it's hard to maintain access because there's so much Russian slang going on in those forums," Wisniewski says.

Although Sophos employs Russian speakers, Wisniewski admits it's hard to fathom terms such as "potato" in Russian, which is being used by underground criminals to refer to stolen credit cards. "Native speakers won't know the slang used by these criminals. To fit in, you need to know what they're communicating," he says.

Being underground, the dark web could potentially be used by cyber criminals to coordinate and plan targeted attacks against specific businesses. But Wisniewski does not see that in the forums he has access to, noting that most targeted attacks are opportunistic attempts arising out stolen digital loot being peddled by someone who happened to find unsecured information belonging to an organisation.

"In most cases, it doesn't look like they went after a target - it's more like they're casting a wide net to look for a company with a low bar on security, broke into it, and stole data such as passwords and personal information to a crook who knows what to do with it," he says.

Wisniewski says businesses can guard against these attacks by observing good cyber hygiene such as patching, given that opportunistic attackers - as opposed to nation-state actors with a clear mission to compromise specific targets - are often too lazy to try hard enough to break into a system. "They're just going to go after the next vulnerable target and you just got to hope it's not you," he adds. computerweekly.com

Darden Restaurants says hack may have exposed 567,000 payment cards
Darden Restaurants is warning that a cyberattack on one of its eateries exposed payment data for hundreds of thousands of customers.

The company, whose brands include Olive Garden, Longhorn Steakhouse and Capital Grille, said Wednesday that a breach of Cheddar's Scratch Kitchen restaurants in 23 states exposed customer data for 567,000 payment cards.

The breach potentially affects consumers who ate at the affected restaurants between Nov. 3, 2017, and Jan. 2, 2018, Darden said, citing information from federal authorities. The data stolen in the hack includes card numbers and other information.

Darden, which bought Cheddar's last year, said it was notified of the incident on August 16. The attack involving an older computer system that Darden said it replaced in April. cbsnews.com

Most US Firms Have Cybersecurity Insurance
But Only 1 in 3 Say it is Full Coverage

The number of U.S. firms with cybersecurity insurance has risen in the past year - but less than a third say their cyber insurance covers all risks. The second annual cybersecurity survey from research and consultancy firm Ovum, for Silicon Valley analytics firm FICO, found that the number of U.S. firms reporting they have no cybersecurity insurance dropped from 50 percent in 2017 to 24 percent in 2018. This places the U.S. at the exact average reported across all 11 countries surveyed, but lagging behind Canada, India and the UK. Further, only 32 percent of U.S. firms said their cybersecurity insurance covers all risks.

  ● 24% of U.S. executives surveyed say their firm has no cybersecurity insurance
  ● Only 26% of U.S. firms said their insurer based their premiums on an accurate analysis of their risk profile

Alleged SIM Swapper Arrested in California
Authorities in Santa Clara, Calif. have arrested and charged a 19-year-old area man on suspicion hijacking mobile phone numbers as part of a scheme to steal large sums of bitcoin and other cryptocurrencies. The arrest is the third known law enforcement action this month targeting "SIM swappers," individuals who specialize in stealing wireless phone numbers and hijacking online financial and social media accounts tied to those numbers. krebsonsecurity.com

Men's Wearhouse Agrees To Settle Robotext Suit For $1.8M
Men's Wearhouse Inc. has agreed to pay $1.8 million to settle class action allegations that it violated the Telephone Consumer Protection Act by texting customers too many advertisements, according to a bid for settlement approval filed in California federal court Tuesday. A shopper named Anthony Oliver had accused the company of TCPA violations after signing up to receive no more than three text messages per week, only to receive more than that amount. law360.com

10 Threats Lurking on the Dark Web

It Takes an Average 38 Days to Patch a Vulnerability




Affiliate Malware Makes Online Customers Disappear
Here's How To Make It Go Away

It's not magic hackers are using to scam online retailers, but a clever strategy called affiliate injected malware. Utilizing the malware, hackers inundate the computers and devices of potential customers with pop-up ads, banner ads, and toolbars designed to convince them to shop at alternative sites - in some cases even rerouting them to these affiliate sites, without the customer even realizing what is going on. For retail sites, it's tantamount to outright theft - resulting in the loss of huge numbers of customers.

The sheer volume of pop-ups and toolbars makes for a very poor user experience. Every page is inundated with unwanted junk, interfering with the customer's experience and it is likely they will remember it and think twice before going back to the site - if they even go back to the site. So the loss essentially becomes twofold: stores lose out on customers who are stolen away, and those that aren't have their user experience ruined.

The worst part of all this? The retailer has no way to halt this malware at the source. The malware is installed, and operates, on the customer's device. That is not something the retailer can control; even the most sophisticated cybersecurity systems won't prevent affiliate malware from pulling off its annoying tricks on customers' remote devices.

So if traditional cybersecurity measures have no response for this tactic, how can retailers defend themselves against malware they can't directly battle? The best solution is preventing the malware from interacting with their site before it can even load. Sophisticated systems that can identify code that engages with a site can halt affiliate malware in its tracks before they have the chance to activate. retailtouchpoints.com

EBOOK - Making Sense of Mismatches:
How Online Merchants Can Reduce False Declines

Merchants reviewing online orders for card not present (CNP) fraud often rely on strict rules-based systems to decline transactions based on "risky" indicators. Although these types of processes can help reduce chargebacks, they also lead to high false decline rates and a less-than-ideal shopping experience for customers. Mismatches are not necessarily red flags - there are many cases where mismatches make sense. Relying on discrete order elements to reject customers will only lead to a loss of revenue.

This eBook provides insight into the most common mismatches found in good orders, including industry-specific patters. Download it now to learn:

● Legitimate reasons behind mismatches;
● Tips on managing mismatches to increase approval rates and minimize false declines;
● The type of loss to expect from rejecting orders due to data mismatches. bankinfosecurity.com




Register for the 2018 CLEAR Conference

Join the Coalition of Law Enforcement and Retail as they host their ninth annual training conference in Myrtle Beach, SC. The event will take place from Oct. 8 through Oct 11 and cover a range of topics and speakers, including: ORC Case Building/Trends/Resources/Tools with Patrick Fairley, Home Depot; Advancements in Credit Card Fraud/Identity Theft - D&D Daily ORC Statistics with Gus Downing, D&D Daily; Product Diversion - The Cycle and Flow of Large Scale Product Theft with Tony Sheppard, CVS and many more!

Come join us for the training, the networking, and the fun. View flyers for both the Topic schedule and Registration for Sponsors/Exhibitors.


Cleveland, TN: $700 Violent Kohl's shoplifting end with shooting and fiery crash
Two people suspected of shoplifting were in custody Wednesday evening after a multi-agency chase down Interstate 75 from Cleveland, TN, ended in a fiery crash in Dalton, GA, and an officer-involved shooting. The episode started at around 5:05 p.m. in Cleveland, when a man and a woman reportedly shoplifted $600-$700 worth of merchandise from the Kohl's department store on Frontage Road. The woman pepper-sprayed a loss prevention employee, and the man pulled out a gun and told the employee, "I'm going to shoot and kill you," Cleveland Police said.

The suspects then fled south on Interstate 75. Georgia Highway Patrol troopers conducted a pursuit intervention technique to stop the vehicle. The man, who was driving, surrendered, but the woman fled in the vehicle. The vehicle was stopped again by police. When the woman got out of the vehicle, she had two handguns, police said. Multiple officers fired at the woman, who was struck by gunfire. Her condition was not released late Wednesday night. newschannel9.com

Denton, TX: Freight Company Employee stealing shipments of Opiate-based Prescriptions from Pharmaceutical Distributor
120,000 pills valued at over $1.5 million during a seizure

Two arrests have been made in a months-long undercover operation in Denton earlier this month. Authorities recovered more than 120,000 pills valued at more than $1.5 million during a seizure carried out on Aug. 2 by Denton police and agents with the Drug Enforcement Agency. A search warrant executed at a residence in the 3500 block of Mustang Drive and a storage facility in the 1200 block of Fort Worth Drive in Denton yielded a large cache of weapons, drugs and stolen goods, according to authorities. "We got almost enough pills to give everybody in the city one," said Bryan Cose, Denton police spokesman.

The investigation was originally triggered by a report that a freight company employee was stealing merchandise, Cose said. When detectives began investigating they learned that one of the freight company's employees, Fred Wagner, was stealing packages of bulk shipments of opiate-based prescription medications being sent to pharmaceutical distributors in the area. star-telegram.com

Oklahoma City, OK: Women accused of Shoplifting $80,000 in merchandise
in last 90 days

Three women have been arrested in connection to a large-scale shoplifting ring that police say has been responsible for the theft of $80,000-worth of merchandise. The Oklahoma City Police Department confirms that three women have been arrested as part of an investigation by the Organized Retail Crime Unit into a shoplifting ring that has stolen $80,000-worth of merchandise in the past 90 days.

Just before 11 a.m. Tuesday police were called to Penn Square Mall after three women had stolen items from Victoria's Secret. Security followed the women out of the mall and into the parking lot, where they got into different vehicles. Officers were able to stop the vehicles and arrested Shatori McNack, Chamiah Daniels and Kernisha Meadows. In one of the vehicles police reportedly found a Victoria's Secret bag that contained items with tags and security devices. Police also found clothing items with tags from Kids Foot Locker. All three now face complaints of grand larceny, conspiracy to commit grand larceny and continuing a pattern of criminal offenses. okcfox.com

Plainville, CT: Kohl's associate stole almost $35,000 in merchandise
Paul Larochelle, 41, was charged on Aug. 14 with first-degree larceny. On June 11, police responded to Kohl's on New Britain Ave., for a report of an employee that was caught stealing, according to Larochelle's arrest warrant. Police met with security staff, who said Larochelle was seen on security video taking merchandise from the sales floor and hiding them outside under a trailer. After he finished his shift, Larochelle drove to the dock area, and store security witnessed him attempt to retrieve the items. Larochelle told police he had been stealing items from the store for months and selling them to a Newington pawn shop, the warrant said. myrecordjournal.com

Sugar Land, TX: $9,000 worth of high-end eyeglasses stolen from Lenscrafters at First Colony Mall
A heist of high-end eyeglasses resulted in the swiping of 62 frames valued at $9,000 at a Lenscrafters store at First Colony Mall. Sugar Land Police Department released a video that captures one of three wanted people stuffing frames into her large bag. The theft happened Aug. 3 around 11:45 a.m. According to police, workers noticed during routine inventory that Versace, Tiffany & Co. and Bvlgari frames were taken. Police and the store reviewed surveillance video, showing the three suspects. abc13.com

Fayette County, KY: Man and Woman charged on multiple warrants for Shoe Thefts at Rack Room, Off Broadway and DSW; over $1,200
A woman is facing two counts of theft, and a man is facing three counts of theft after they both tried to steal from shoe stores in Fayette County. Madison County deputies arrested 40-year-old Nicole Blackford and 36-year-old Billy Jones, both of Richmond, Wednesday morning on Fayette County warrants. richmondregister.com

Cape Coral, FL: Ulta Beauty thieves steal nearly $900 worth of perfume and cologne
Cape Coral police are hoping the public can help them sniff out a pair of perfume and cologne thieves. Cape Coral police are searching for two men who walked into the Ulta Beauty store, 2301 Del Prado Blvd. S., on Aug. 9 and walked out with nearly $900 in merchandise. news-press.com

St Mary's County, MD: Auto Parts Employee charged with theft of $5,282 theft of merchandise

Clarence, NY: Women charged with stealing $2,000 in Victoria's Secret merchandise at Eastern Hills Mall

Lakeland, FL: 1 Woman arrested, second woman at large in $1,000 Baby Formula theft

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Shootings & Deaths

Macon, GA: C-Store Employee shot and killed in Armed Robbery
A store clerk shot during an armed robbery at the Market Place #5 convenience store in Macon Tuesday night died early Wednesday from his injuries. Bibb Sheriff's investigators responded to the scene of an armed robbery at the store on Vineville Avenue just before 11 p.m. Deputies say a suspect with his face covered approached the clerk, 21-year-old Waqar Ali, as he was leaving the store. During the incident, that suspect shot Ali in the chest. wgxa.tv

Philadelphia, PA: 2 men shot to death outside a C-Store in the Kensington area;
30 rounds fired

Police say they are searching for two suspects. "The victims didn't stand a chance based on what you see in the video. It's amazing more people weren't hit," said Philadelphia Police Commissioner Richard Ross. Around 30 shell casings were outside a corner store at H and Thayer streets Wednesday night.

A witness said she saw a 22-year-old store clerk and a 37-year-old man outside of the store about to walk in when a gold van rolled up to the intersection. Police say two suspects, one carrying an assault rifle and the other holding a semi-automatic handgun, unleashed a flurry of bullets. 6abc.com

Phoenix, AZ: U-Haul truck used in cell phone store burglary kills pedestrian
Phoenix police say a pedestrian has died after being struck by a fleeing burglary suspect in a U-Haul truck. The incident took place around 2:30 a.m. Wednesday. Police say they received a call of a burglary alarm at a phone store. The suspects fled the scene in a stolen U-Haul truck, hitting a police car in the process. The truck then hit a semi truck after continuing northbound before hitting a pedestrian. The pedestrian, 45-year-old Dawn Bestenlehner, suffered serious injuries and was taken to the hospital where she died from her injuries. Police say the suspect, only identified as a 39-year-old man, was taken into custody a short distance away. abc15.com

Nashville, TN: Update: Judge rules Waffle House shooter who killed 4 is not fit to stand trial
A judge ruled accused Waffle House shooter Travis Reinking is not fit to stand trial and will be transferred to a mental health facility. On Wednesday, a judge said Reinking suffered from a mental illness, which a physiologist identified as Schizophrenia. Reinking, who is facing four counts of murder, will be transferred to Middle Tennessee Health Institute. The transfer to a mental hospital does not mean Reinking won't have to stand trial, but it's likely cause a delay for months. newschannel9.com

Robberies, Incidents & Thefts

Houston, TX: Intense Video of Store Owner attempting to push a boy
accused of stealing into a car

Disturbing video showing a Houston man's attempt to pull a young boy into his car is sure to have people talking. Jerry Canto says he couldn't believe what he saw in southwest Houston: three children running and a white Camry nearby. "They started running really quick and then a white Camry almost run over them," Canto said. That's when Canto said he pulled out his phone and started recording. Canto said two kids ran off, but the youngest was near the Camry. The Camry had stopped, had its door open and it appeared the man was pushing the boy inside of it. That is when Canto grabbed a hammer. In the video you hear the man say, "He stole from my store!" Canto says the man was talking about Amigos Food Mart on Glenmont, just down the road. "Leave him alone. It's a kid!" Canto can be heard shouting to the irate shop owner. abc13.com

San Mateo County, CA: Two arrested in string of over 50 Sherwin-Williams store Burglaries in California last year
A man suspected of burglarizing more than 50 Sherwin-Williams paint stores across California in the last year was arrested during an alleged attempt to take more than $10,000 in cash and property from a Belmont location Monday. Following a reported break-in just after 3 a.m. Monday at the Sherwin-Williams paint store at 2240 S. El Camino Real, Jorge Rodriguez, 42, and his accomplice, Victor Montoya, were arrested near the company's Belmont location in the midst of what appeared to be a second burglary. A Belmont police officer who heard reports of the San Mateo burglary allegedly checked on the store in Belmont to find the rear door open and Montoya driving a car at a high speed out of the parking lot. When Montoya was stopped, a pry bar and a meth pipe were found in the car, the latter of which he allegedly said belonged to Rodriguez's girlfriend, according to prosecutors.

A warrant was already out for Rodriguez's arrest after he allegedly broke into the Sherwin-Williams store in Millbrae Aug. 2. Rodriguez and Montoya pleaded not guilty Tuesday to three felony charges, including commercial burglary and attempted grand theft, for the Aug. 20 crimes. Because a warrant was out for Rodriguez's arrest for some 50 alleged burglaries of Sherwin-Williams stores across the state, he appeared in court Monday following his arrest and pleaded not guilty to an additional count of felony commercial burglary related to the Millbrae incident, according to prosecutors. smdailyjournal.com

San Luis, AZ: Suspected Drug tunnel found in old KFC restaurant kitchen
Authorities made a stunning find along the U.S.-Mexico border in Arizona. Homeland Security investigations and the Border Patrol obtained a search warrant at a former KFC in San Luis, Arizona. When they got inside, they found a tunnel in the kitchen area of the fast food restaurant. That tunnel was only eight inches in diameter, but was 22 feet deep and nearly 600 feet long, ending at a home in Mexico. Authorities say the tunnel was used to smuggle illegal drugs across the border. abc13.com

Sydney, AU: Baby formula 'kingpin' charged, more arrests expected
4,000 baby formula cans, $215k in cash seized

Police have put a dent in the black market for baby formula with the overnight arrest of a couple and subsequent seizure of 4000 tins of allegedly stolen formula, along with more than $215,000 in cash, in Sydney's north-west. A NSW Police spokeswoman said the pair were allegedly sprung "red handed" by police in a car park on Lloyds Avenue, Carlingford, at about 10pm on Wednesday night. The 48-year-old woman and 53-year-old man were taken to Ryde Police Station for questioning.

Shortly after making the arrests, investigators executed two search warrants at homes at Carlingford, where they located more than 4000 tins of baby formula, along with large quantities of vitamins, Manuka honey, and various other items, all of which are believed to be stolen.

Police also located more than $215,000 cash hidden throughout one of the homes, which was seized as alleged proceeds of crime. The woman was charged with a string of offences related to the theft, including knowingly directing the activities of a criminal group. The arrests and charges followed extensive investigations sparked by a February tip-off from retailers relating to the coordinated theft of baby formula and vitamins across Sydney. 9news.com

Houston, TX: Burglars arrested hiding in southeast Houston Target

Dunkin Donuts employee terminated for theft goes viral with posting of unsanitary restaurant conditions

Fresno, CA: Rash of robberies, 10 robberies in Fresno within a month - Taco Bell, Baskin Robbins, KFC, Little Caesars and others

Roseville, MI: Pawn Shop Employee fires a shot during attempted Smash & Grab

Zales in the Coronado Center, Albuquerque, NM reported a Grab & Run on 8/22, item valued at $995

Credit Card Fraud

New Brunswick, NJ: 8 Rutgers University football players charged
with credit card fraud

Eight Rutgers University football players have been charged with taking part in a credit card fraud scheme. Four of the players previously left the team during the course of the ongoing investigation. The status of the other four will be determined by the program. The charges stem from an investigation by the Middlesex County Prosecutor's Office and the Rutgers University Police Department that began this spring. Authorities say the defendants obtained credit card numbers belonging to others and transferred funds to various RU (Rutgers's University) Express Accounts for personal use. The defendants were each charged with conspiracy to commit theft by deception in the third degree. abc7ny.com

Mason City, IA: Man pleads Not Guilty to Credit Card Fraud;
$4,400 in charges at Menard's

Eric Jon Scheff, 39, is charged with credit card fraud. Authorities say he used a credit card from a former employer to spend $4,433.75 during five trips to Menards in Mason City in June. Because of the amount of money, Scheff is being prosecuted for a class "D" felony punishable by up to five years in prison. kimt.com

Fire & Arson

Oakdale, CA: Fires force evacuation of Kmart store, Arson is suspected
Customers and employees evacuated the Kmart store in Oakdale on Tuesday evening because of small fires believed to be arson. he fires were promptly put out by the Stanislaus Consolidated Fire Protection District after the 7:48 p.m. call to the South Maag Avenue store. One employee was evaluated for smoke inhalation, but no other injuries were reported. modbee.com

Skimming Thefts

Baton Rouge, LA: Romanian Nationals Plead Guilty in ATM Skimming Conspiracy
From November to late December 2017, NITA and IANEV conspired with others to commit bank fraud. Nita and Ianev installed ATM skimming devices on ATM machines at several financial institutions around the Baton Rouge area, among other locations in Louisiana. These ATM skimming devices captured the financial information of hundreds of customers using the ATM machines. The two also installed overhead cameras on these ATM machines to capture the personal identification numbers of the customers. The debit cards and gift cards were used by others, in combination with the corresponding PIN access codes, to make unauthorized withdrawals from the victims' bank accounts, including at financial institutions in the Baton Rouge area. justice.gov


Adult Store - Houston, TX - Armed Robbery
C-Store - Macon, GA - Armed Robbery
C-Store - La Verne, CA - Burglary
Cellphone store - Phoenix, AZ - Burglary
CVS -Cleveland, OH - Armed Robbery
Dick's Sporting Goods - Baltimore, MD - Robbery
Dollar Tree - Louisville, KY - Armed Robbery
Family Dollar - Salt Lake City, UT - Armed Robbery
Gun Store - Rapid City, SD - Burglary
Hardware - Cedar City, UT - Burglary
Harley Davidson Dealer - Lindon, UT - Burglary
Laundromat - Bend, WA - Burglary
Pawn Shop - Roseville, MI - Armed Robbery
Sherwin-Williams - San Mateo, CA - Burglary
Sherwin-Williams - Belmont, CA - Burglary
T-Mobile - Baltimore, MD - Robbery
Target - Houston, TX - Burglary
Verizon - Pontiac, MI - Armed Robbery


Daily Totals:
9 robberies
9 burglaries
0 shootings
0 killings




None to report

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A Leader's Two Most Effective Tools: Ears and Mouths
How to Be a Better Leader Through Communication and Listening


5 Ways to Help Managers Communicate With Their Teams
Communications is a leader's most effective tool to help their organization and team be successful. However, there are many ways to get this wrong like misinformation or lack of listening. Here are some ways leaders can boost their communications skills. Be specific and clear

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As a leader, one of the most critical skills to develop is the ability to adapt your communication style to best fit the situation at hand. When you're able to use the right communication style, you're able to ensure your team is performing at their peak and everyone is on the same page. Sometimes you'll listen, sometimes you'll encourage

Listening is an Underrated Leadership Tool
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Gary Ludgood, President of Field Operations for AT&T, knows a thing or two about leading large teams, and how impactful a leader's communication strategy can be. He shares his advice in this interview on how other senior leaders can help their teams thrive through effective communication. Inform, educate, share




A lot of articles talk about "How to impress your boss" and give you tips on how to accomplish this. But at the end of the day, it's all about supporting them, helping them reach their objectives and not trying to merely impress them. Impressing a person is great, but usually short lived. Supporting and helping them reach their goals requires a long-term effort that at times can truly test your resolve and stamina.

The thought has always been if your boss gets promoted, then you might as well -- as long as you are the one helping them get ahead.

Just a Thought,
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