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 8/29/18 LP, AP & IT Security's #1 News Source d-ddaily.net






Cook Count Regional Organized Crime Conference
Sept. 5-6

IAI Midwest Chapter Meeting
Sept. 12

New England LP Expo
Sept. 13

Q3 RAM LP Committee Meeting
Sept. 14 -
DCU Center
Worcester, MA

Genetec Retail Leadership Summit
Sept. 19-20

Global Security Exchange
Sept. 23-27

Retail Cyber Intelligence Summit
Oct. 2-3

CORCA Conference
Oct. 3-4

National Association of Bunco Investigators 2018 Conference
Oct. 17-18

Florida Law Enforcement Property Recovery Unit Annual Training Conference
Oct. 24-26

Q4 RAM LP Committee Meeting
Nov. 7th
BJ's Wholesale Inc Corp. Office - Westboro, MA

RLPSA Connect
Nov. 15

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'18 National Retail Security Survey

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Monica Trevino promoted to Director, Corporate Loss Prevention for GameStop
Monica previously held the role of Senior Manager, Corporate Asset Protection for GameStop for over five years, and before that she was the Shortage Control Manager since she started at the retailer in 2012. Monica has held other senior level loss prevention roles including Corporate Loss Prevention Manager for Sport Chalet and Corporate Loss Prevention Manager for The Disney Store. Congratulations Monica!

Adam Walker named Director of Safety and Physical Security for Paycom
Adam was previously the Manager of Loss Prevention and Security for APMEX before taking this new role. He's held other loss prevention/asset protection and safety related roles including Manager, Loss Prevention and Security for 9Fine Mint, Seasonal Area Manager - Supply Chain Asset Protection and Manager, Supply Chain Asset Protection for Macy's and Area Manager AP for Wal-Mart. He was a police officer for the City of Bartlesville and Chief of Police for Ramona Police Department. Adam earned his Bachelors of Science degree in Organizational Management and Ethics from Oklahoma Wesleyan University. Congratulations Adam!

Christian Placencia named Corporate Loss Prevention Manager for Estee Lauder
Christian previously held investigations positions for various retailers including JC Penney as Market Investigator an Mervyns as Regional Investigator. Congratulations Christian!

Submit Your New Corporate Hires/Promotions or New Position

On August 3, Governor Cuomo announced the launch of a new DMV pilot program using state-of-the-art technology to crack down on underage drinking and the use of fake IDs. The new technology, developed by New York-based company Intellicheck Inc., allows law enforcement to scan a license or ID using the Intellicheck "Law ID" app on the investigator's smartphone and match it against driving records from all 50 states. Within seconds, investigators know if an ID is authentic or not. New York's is the first DMV in the nation to pilot the Law ID app. Later this month, additional DMV investigators will begin using this technology in the field.

DMV Executive Deputy Commissioner and GTSC Acting Chair Terri Egan said, "With the help of new technology, our investigators can detect even the most sophisticated fake IDs."

On May 9, Governor Cuomo announced that during underage drinking sweeps conducted in April 2018, the State Liquor Authority charged 200 businesses with selling to a minor, and DMV made 48 arrests of persons under 21 attempting to use false identification to purchase alcohol.

NY will be conducting statewide sweeps of locations holding liquor licenses, including bars, restaurants, liquor stores and grocery stores, looking for fake IDs and illegal sales to minors.

"Underage drinking can lead to bad decisions that could have lifelong consequences, or worse, and this administration is committed to taking proactive measures to prevent young New Yorkers from purchasing and abusing alcohol," Governor Cuomo said. ny.gov

Check out the retail version of the app, Retail ID, here  

The Loss Prevention Foundation (LPF) Announces Profitect as Newest Bachelor Level Partner
The Loss Prevention Foundation (LPF) today announced that Profitect Inc., the leading prescriptive analytics provider for the retail and CPG industry, is its newest Bachelor level scholarship partner. As a Bachelor sponsor, Profitect is rewarding numerous certification course scholarships for retailers, universities, and internal associates. Profitect is also now able to provide complimentary LPF memberships to loss prevention practitioners. yourlpf.org

The Big Secret's Out
Barnes & Noble Says Former C.E.O. Demos Parneros Was Fired
for Sexual Harassment

When Barnes & Noble fired its chief executive, Demos Parneros last month, the bookseller was mysteriously quiet about why.

On Tuesday, the explanation came spilling out in a public exchange of accusations between Mr. Parneros and the company - including that Mr. Parneros had been fired in part because of claims of sexual harassment by an employee.

The fight began when Mr. Parneros filed a lawsuit claiming defamation and breach of contract. He said that he had been fired without warning after a deal to sell the company fell through. Casting himself as a "well-respected retail executive," he claimed that the bookseller had enabled rumors that he was let go because of "serious sexual misconduct."

He described Barnes & Noble as a "financially troubled business" that is in turmoil and disarray, with a "volatile" chairman who "refuses to relinquish control." He said he was owed severance of $4 million in cash, plus equity and damages.

In response, Barnes & Noble's board said in a statement that Mr. Parneros had been "terminated for sexual harassment, bullying behavior and other violations of company policies." Until Tuesday, the company had said only that he was terminated for violating policies, without further explanation except to say they were not related to financial matters.

In his lawsuit, Mr. Parneros referenced the alleged misconduct, revealing details that Barnes & Noble had not disclosed.

The allegations lobbed in the suit are likely to make it even more difficult for Barnes & Noble to recruit its next chief executive, at a moment when the company desperately needs stable leadership.  nytimes.com

Former CEO Extortion
Barnes & Noble Issues Statement in Response to Lawsuit by Terminated CEO

The Board of Directors Issued the following statement:

The lawsuit filed by Demos Parneros is nothing but an attempt to extort money from the Company by a CEO who was terminated for sexual harassment, bullying behavior and other violations of company policies after being in the role for approximately one year. The allegations contained in the complaint about Len Riggio are replete with lies and mischaracterizations. They are an example of someone who, instead of accepting responsibility for blatantly inappropriate behavior, is lashing out against a former employer. The Board, advised by legal counsel at Paul, Weiss, Rifkind, Wharton & Garrison LLP, unanimously terminated Mr. Parneros' employment following a thorough investigation that revealed multiple examples of significant misconduct. Mr. Parneros not only violated his employment agreement, but also compromised the trust and respect that we strive to foster throughout our organization. businesswire.com

Payless Shoe Architect Sentenced For $425,000 Fraud
3rd Party's Billing Fake Co. at His Mom's House

Manuel Francisco Ruiz-Lacayo, 38, Lawrence, Kan, was sentenced today to 21 months in federal prison and ordered to pay more than $425,000 in restitution.

He worked for Payless as a project manager for store planning which included designing exteriors and interior floor plans for new stores in Central and South America.

Without the knowledge of his employer, Ruiz-Lacayo told the contractors that 3D renderings of storefronts were required for all projects. He told them to use a firm he said was located in Costa Rica. In fact, the address he gave them was his mother's and no renderings were produced. Ruiz-Lacayo submitted invoices from the fictitious firm to Payless for payment. justice.gov

Virginia: The Threshold for Felony Larceny Just Increased in Virginia -
But Is It Enough?

Both Virginia's Democratic Governor Ralph Northam and Republican Speaker of the House of Delegates, Kirk Cox, have recently changed that though. Beginning on July 1, 2018, through a bipartisan agreement, the threshold for felony larceny charges increased to $500, ( Previously, that was over $200). While the new law is a good step towards justice, many are wondering if it is enough. "Even with the new law, the threshold in Virginia is still just half that of most states," says Patrick Woolley of Price Benowitz LLP. "Most states have a threshold of $1,000 for felony larceny charges. Other states, such as Wisconsin, set their threshold as high as $2,500. The new law will not actually help many people, as theft of something as small as a cellphone could still be considered a felony larceny charge." bluevirginia.us

Chicago, IL: Judge Tosses Suit Against Southwest Airlines on Fingerprints,
Rights to Privacy

A Chicago federal judge has tossed a proposed class-action lawsuit alleging Southwest Airlines violated the law by requiring that certain employees use fingerprints to sign into and out of work. Judge Marvin Aspen concluded a courtroom wasn't the proper venue to resolve what he deemed a relatively minor dispute between unionized workers and a company with a collective bargaining agreement. He said in a decision posted last week that the right place was arbitration. Several Southwest agents filed the lawsuit in federal court this year. They argued that the use of fingerprints violated the Illinois Biometric Information Privacy Act. It sought both an injunction halting the practice and an order forcing the airline to destroy any biometric data it gathered. ktvn.com

Labor Day Holiday Awareness 2018
Holiday weekends are of notoriously high risk for manufacturers and logistics-related organizations. Organized cargo theft rings will be extremely active in the coming days, as more shipments are left unattended for extended periods of time due to the upcoming holiday. During Labor Day weekends between 2013-2017, the SensiGuard Supply Chain Intelligence Center (SCIC) recorded just under three thefts per day, a 28% higher rate than throughout the year. *Registration required intelligence.sensitech.com

Director of Loss Prevention for Tilly's in Irvine, CA Listed Today
The Director of Loss Prevention at Tillys builds and implements policies, programs, and procedures that control risk, reduce shrink and protect the employees and assets. The director is responsible for leading and developing LP team members in the corporate, retail, and distribution centers. He/she will have a proven track record of building strong working relationships throughout organizations (Store Operations, Finance/Accounting, Human Resources, etc.).  taleo.net

Tillys is a leading specialty retailer of casual apparel, footwear and accessories for young men, young women, boys and girls with an extensive assortment of iconic global, emerging, and proprietary brands rooted in an active and social lifestyle. Tillys is headquartered in Irvine, California and currently operates 222 total stores, including three RSQ pop-up stores, across 31 states. tillys.com

Director of Loss Prevention, Inventory Control, & Fraud posted for Conn's HomePlus in Woodlands, TX
The Director, Loss Prevention, Inventory Control, & Fraud develops and implements policies, programs and procedures designed to control risk, prevent losses (i.e., shrink) and protect the personnel and assets throughout the organization.

Conn's is a 128-year old consumer goods retailer with over $1 billion in revenue and over 4,000 employees. The company, headquartered in The Woodlands, TX, is publicly-traded and operates more than 115 retail locations in fourteen states and expanding into new markets. peopleanswers.com

Loss Prevention Director posted for Jimmy Jazz in Secaucus, NJ
Reports to EVP Store Operations. Direct, support and train Regional, District and Store Sales Management in the design, development, administration, monitoring and implementation of procedures relating to the protection of Company assets. Establish and maintain strong communication and working relationship with District Sales Managers. Monitor the daily routines, investigations, shrink control programs, and report findings to EVP of Store Operations and Director of Human Resources. Maintain timely and accurate reporting of all significant incidents to SVP of Store Operations and other key executive members as necessary. indeed.com

Today, Jimmy Jazz and subsidiaries have over 170 stores on major streets and malls in the United States, which includes over 30 in the New York Metro area. Stores feature premier lifestyle, streetwear and footwear brands including Nike, Jordan, Adidas, Polo Footwear, Levi's, and Decibel, just to name a few. Named after the owner's favorite song from The Clash, a punk rock group from the late seventies. jimmyjazz.com

Fred's Pharmacy VP of LP Job Removed From Co. Website

Eagle Eye Networks Announces Arecont Vision MegaIP Camera Partnership

Axis Communications And Others Collaborate To Bring Greater Security To The 2018 LLBWS

Victoria's Secret Is Closing 20 Stores Around The Country

Quarterly Results
American Eagle Q2 comp's up 9%, revenue up 14%
Shoe Carnival Q2 comp's up 6.7%, net sales up 14.2%
J Crew Q2 comps up 5%, revenue up 3%
Dick's Sporting Goods Q2 comp's down 1.9%, eCommerce sales up 12%, net sales up 1%
Chico's Q2 comp's down 3.2%, sales down 5.9% (42 net store closings)


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NIST Calls For Comment of Ecommerce Security
In an effort to reduce online fraud, the National Cybersecurity Center of Excellence (NCCoE), a subdivision of the National Institute of Standards and Technology (NIST), announced it is now accepting feedback on its draft exploring the ways in which multi-factor authentication can help to mitigate fraudulent online purchases.
 As was the case in Europe after retailers adopted chip-and-pin technologies, retailers in the US have seen a spike in ecommerce fraud. In fact, the US saw a 30% increase in online fraud and credit card theft during 2017.

The technology partners that collaborated on the project signed a cooperative research-and-development agreement and worked in a consortium with NIST to build the draft, NIST Special Publication 1800-17, Multifactor Authentication for E-Commerce. With the draft, retailers will able to successfully implement the example solutions by following the step-by-step guide. 

Collaborating with stakeholders in the retail sector, NCCoE has developed a draft that explores the use of multifactor authentication in a variety of risk-based scenarios. "In the project's example implementations, if certain risk elements (contextual data related to the transaction) are exceeded that could indicate an increased likelihood of fraudulent activity during the online shopping session, the purchaser will be prompted to present another distinct authentication factor - something the purchaser has - in addition to the username and password," NIST wrote.

The guide has been divided into three volumes for greater ease of use. Comments are currently open and can be submitted to NIST by 22 October 2018 by using this online form. infosecurity-magazine.com

R-CISC: Targeting the Supply Chain
Threat actors are increasingly targeting supply chain organizations to get around ever more hardened corporate perimeters, modifying their products to achieve a range of potential effects, such as cyber espionage, organizational disruption or demonstrable financial impact.

According to a recent report by the National Counterintelligence and Security Center (NCSC), software supply chain infiltration has already threatened critical infrastructure and is poised to imperil other sectors. China, Russia and Iran were cited as the most capable and active states involved in such economic subterfuge.
As attackers look for new ways to exploit computer networks via the privileged access given to technology providers, software supply chain vendors are increasingly becoming attractive targets. As such, software supply chain infiltration is one of the key threats that corporations must consider, and in particular, how software vulnerabilities are exploited.

In July 2018, hackers compromised a font package installed by a PDF editor app and used it to deploy a cryptocurrency miner on users' computers. Hackers breached the cloud server infrastructure of a software company providing font packages as MSI files, which were offered to other software companies and ultimately downloaded by the PDF editor app. Because the PDF editor app was installed under system privileges, the malicious coinminer code hidden inside received full access to a user's system.

In September 2017, a booby-trapped version of CCleaner, a computer-cleaning program, was used to infect millions of machines, to specifically target 18 companies to conduct espionage including Samsung, Asus, Intel, VMware, O2 and Fujitsu.

According to a recent report from CrowdStrike which surveyed 1,300 senior IT decision makers and security professionals in the U.S., Canada, Mexico, the U.K., Australia, Japan, Germany and Singapore in April and May, two-thirds (66%) of respondents' organizations have experienced some form of a software supply chain attack.

Supply Chain attacks are becoming increasingly common, and as such, organizations must pay close attention to the supply chain. Along with rigorously assessing the software supply chain suppliers they use, organizations must close the security gaps that are making them vulnerable to attack. This requires employing effective prevention, detection and response technologies. r-cisc.org

MSSP Benchmark Survey: 90% of Retailers Use Event Monitoring Services
Retail organizations are increasingly outsourcing their security functions to MSSPs, a trend that appears likely to continue in the foreseeable future, according to the "2018 MSSP Benchmark Survey" from the Retail Cyber Intelligence Sharing Center (R-CISC).

Key findings from the R-CISC survey of chief information security officers (CISOs) across 45 retail organizations included:

● Quality of service/service-level agreements (SLAs) was the top MSSP decision-making factor, followed by price/value.
● 92 percent of respondents said the cost of developing and maintaining in-house talent and/or talent engagement and retention challenges were the top reasons for leveraging MSSP services.
● 90 percent choose MSSPs to provide event monitoring for IT infrastructure logs, firewalls and intrusion detection systems (IDS)/intrusion prevention systems (IPS).
● 36 percent expect their MSSP spending to increase, and 15 percent anticipate their MSSP spending will decrease.
● 23 percent expect to use an MSSP for threat intelligence and dark web monitoring services next year.

Cyber risks are evolving, and retail organizations cannot remain static, R-CISC indicated. However, annual managed security services investments can help these organizations keep pace with cyber risks. msspalert.com

Don't Be So Sure AI Is Cybersecurity's Silver Bullet
"To be fair, AI definitely has a few clear advantages for cybersecurity," wrote Tomas Honzak, director of security and compliance at Good Data, in a recent Dark Reading post. "In reality, like any technology, AI has its limitations."

One of these limitations is our reliance on information the AI has learned. It is clear that an AI has the same learning curve as a human intelligence: Both have to see something or make a mistake before it can learn. "Even when the malware is detected, security already has been compromised and damage might already have been done," Honzak pointed out.

Another important limitation of AI is that we view it only from the defenders' side, when in fact the same tools are available to the attackers.

"If you're using AI to better detect threats, there's an attacker out there who had the exact same thought," Honzak cautioned. "Where a company is using AI to detect attacks with greater accuracy, an attacker is using AI to develop malware that's smarter and evolves to avoid detection."

"Once attackers make it past the company's AI, it's easy for them to remain unnoticed while mapping the environment, behavior that a company's AI would rule out as a statistical error," Honzak said.

While the limitations detailed above may suggest a death knell for cybersecurity AI, that is not the final conclusion to draw. Just as AI needed IBM's Watson to make AI accessible, the development of AI for cybersecurity purposes continues.

We currently use humans for detection. If AI can realize its goal of mimicking human intelligence, then it will equal or surpass the human ability to detect threats. technewsworld.com


Canadian Security's Director of the Year winners share lessons learned
Canadian Tire's Tom Rousseau on the evolving nature of LP

Tom Rousseau, VP, Enterprise Corporate Security & Loss Prevention, Canadian Tire

I am hard pressed to come up with the "most important" lesson, as I feel that within our own ecosystem we constantly deal with new risks and are constantly learning new important lessons from those new risks. As most of you know, we are now living in a world where things are becoming more intricate and are moving at a much faster speed. Although technology is helping us to keep up, it is also helping the criminal minds and allowing them to move faster and hide in better places. It seems that not only are we dealing with better scams, we are also seeing more of them.

Complacency is one of our worst enemies and I think if I was asked to pick my most important lesson it would be to never become complacent. Always be open to new ideas and new ways of doing things and always update yourself on trending or new technology. I guess it sounds like I am stating the obvious here but you would be surprised how many folks fall into this trap and learn the hard way. I would also add that sharing information amongst colleagues/police agencies, etc. is one of the most valuable tools we have as security professionals and is one of the best ways to help all of us stay ahead of the game. The old days of not wanting to share data or information because of fears of divulging "company secrets" are long gone. I strongly believe that there are multiple ways to achieve this without hurting the integrity of your company's brands. canadiansecuritymag.com

Businesses in Surrey believe area is still not safe, according to survey;
89% of businesses have been victimized, but only 33% report it
The Downtown Surrey BIA's annual safety audit shows 61 per cent of business owners feel no safer than they did last year in the area, while 23 per cent feel less safe, a noticeable increase from the previous year. The survey was based on 192 responses.

In spite of the bars on Taste of Africa's storefront and their alarm system, they have had four break-ins over the years, and the trash, drug activity, fighting and people loitering in the lot next to their business have driven customers away.

Almost 89 per cent of businesses reported they had been victimized in some way. However, less than 33 per cent reported those crimes to police, believing that police were too busy or the crime was not serious enough. vancouversun.com

Canadian Security to recognize CS@40 award winners
Canadian Security is pleased to announce the winners of its CS@40 Awards. The awards will mark the occasion of Canadian Security's 40th anniversary and recognize the accomplishments of three outstanding security professionals who have given back to their industry.

Lifetime Achievement Award: Don MacAlister, Paladin Security
Community Leader Award: Silvia Fraser, City of Mississauga
Emerging Leader Award: Michael Brzozowski, Symcor

All three honourees will receive their awards at a lunch reception on Oct. 4 at the Sandman Toronto Airport Hotel in Mississauga. The event will open with a keynote address followed by lunch, award presentations and speeches. For more details on purchasing tickets and attending the luncheon, visit www.canadiansecuritymag.com/cs40.

Salesforce Partners with Deloitte on Report Re: How Leading Brands
Utilize Data
The report - Consumer Experience in the Retail Renaissance: How Leading Brands Build a Bedrock with Data - says that the formula for success includes embedding data into organizational principles, turning data into intelligence, and adopting a unified consumer engagement platform. [Download the full report here]

The report was based on a survey of more than 500 traditional retail, pure play, consumer goods, and branded manufacturing leaders from around the world.

It says rumours of the retail apocalypse are everywhere these days but the reality is that winners and losers in this landscape have emerged.

"Today, we find ourselves not in the midst of a retail apocalypse, but a retail renaissance. This renaissance means that brands must rethink consumer experience - and how to invest in it - to thrive." retail-insider.com

'The old plan wasn't much of a plan'
How Ontario's new pot plan targets the black market

Postmedia columnist Chris Selley speaks with Larysa Harapyn about Ontario's new cannabis retail plan and how it may be better suited to eliminate the cannabis black market. leaderpost.com

RCC Plans Half Day Special Cannabis Forum
From Provinces struggling with licenses, locations, amounts, organized crime, and security. Not a day goes by without articles appearing across Canada. Even the Retail Council of Canada is planning a special half day session the day after their upcoming Retail Secure Conference devoted to the subject.

Check out the Daily's exclusive Special Report on Canada's Cannabis Roll-Out

If you buy pot online in Alberta, the gov't wants to check your photo ID - twice

Nova Scotia orders millions of grams of cannabis ahead of October legalization

Calgary's Adult Source stores branching out into weed industry

Canada Store Openings
Hudson's Bay Opens First New Store in Canada in 15 Years
Hundreds line up for opening of IKEA store in Quebec City
Massive Crowds at the Opening of T&T Supermarket's Largest Store
Costco's 100th Canadian store opens in Leduc County
Mountain Equipment Co-op opens 2nd store in Calgary

Home Depot Canada attacked on social media for using hijabs in advertising; Some threaten to boycott store

'We Are Open': Social media, millennials driving success of Toys 'R' Us Canada

Nearly half of Canadian grocery store seafood is mislabeled

Nordstrom builds on Canadian focus with first national ad campaign

Canadian Retail Sales Growth Slows for Third Consecutive Quarter

Amazon launches new monthly Prime membership option in Canada

Uber Eats Launches in 30 New Canadian Cities

Peterborough, ON: Woman fatally shot by husband in Home Depot parking lot
Police say a 73-year-old man faces a murder charge after allegedly shooting his 70-year-old wife in a parking lot in Peterborough, Ont. Local police say they were called to a Home Depot on Wednesday to investigate a report of gunshots in the parking lot. They say officers found the woman in a vehicle and she was initially taken to a local hospital with life-threatening injuries. She was then airlifted to a Toronto hospital where she later died. Investigators say a man who was near the vehicle was arrested and has now been charged with first-degree murder. ctvnews.ca

Edmonton, AB: Pharmacy employee charged with stealing $2M worth of
Percocet tablets
An Edmonton woman has been charged with stealing more than 400,000 Percocet tablets from the pharmacy where she worked. The tablets have an estimated street value of $2 million, Edmonton police said Tuesday in a news release. The police investigation found that a total of 401,500 Percocet tablets were stolen from a pharmacy the woman worked at in the Beverly neighbourhood between January 2017 and April 2018. That amounts to an average of more than 26,000 stolen pills each month. cbc.ca

Salmon Arm, BC: Man arrested after driving car into 7-Eleven, lighting it on fire
A 37-year-old man is facing multiple charges in relation to the Friday afternoon fire at the downtown Salmon Arm 7-Eleven. Laforge was arrested at the scene of the blaze where a vehicle had been driven into the front of the convenience store on Highway 1. "Upon police arrival it appeared as if the suspect, the driver of the vehicle, allegedly poured gasoline inside the store and lit the store on fire," said Salmon Arm RCMP Staff Sgt. Scott West in a Monday, Aug. 27 release. "The store became fully engulfed with fire." saobserver.net

Stratford, ON: Canadian Tire saves customer from $5,000 fraud attempt

Blackfalds, AB: Police seek man in $1,000 lottery ticket theft

Hawkesbury, ON: Trio of shoplifters sought after hitting store

Robberies & Burglaries

Liquor Store - Leduc, AB - Armed Robbery

Undisclosed Store - Peterborough, ON - Robbery/Smash & Grab
Walmart - Quesnel, BC - Robbery




New Cyberfraud: Online Retailers Warned as Digital Skimmers Infest 800+ eCommerce Sites
A Ticketmaster data breach announced in late June was subsequently discovered to be part of a widespread digital card-skimming campaign by cybercriminals known as Magecart, whose malignant code has infiltrated more than 800 eCommerce sites worldwide. The new cyberfraud threat is particularly concerning in light of a new study that found the average cost per data breach has risen to $3.86 million. Chargebacks911, a leading dispute mitigation and loss prevention firm, advises eCommerce merchants to stay abreast of Magecart-related activity and other emerging cyberfraud risks, and to take proactive measures to combat these threats.

"Merchants have become almost numb to cyberfraud, but they cannot afford to ignore it. Cybercriminals are always finding new vulnerabilities to exploit," asserted Monica Eaton-Cardone, co-founder and Chief Operating Officer (COO) of Chargebacks911. "eCommerce businesses need to stay abreast of new threats and continue to fight fraud on multiple fronts."

Eaton-Cardone emphasizes that it's not enough to focus solely on the security of internal servers-merchants need to keep an eye on all potential access points and guard against many types of losses. Below, she outlines five essential steps to mitigate the risks and potential losses from the latest Magecart data-skimming threat:

1. ENCRYPTION: Encryption renders data useless to thieves, protecting customers and reducing the overall cost per breach.

2. 3P NETWORK CONNECTION TRACKING: it's critical to control website access and permissions for outside entities.

3. VULNERABILITY ASSESSMENTS: To pinpoint potential access points for digital skimmers, Eaton-Cardone advises merchants to run scans on external-facing hosts and cloud environments to identify services "listening" for inbound connections.

4. INDICATORS OF COMPROMISE (IOCs): As soon as a breach is made public, Eaton-Cardone urges merchants to scan all code for cybercriminals' domains/IP addresses.

5. COMPREHENSIVE LOSS PREVENTION: To minimize losses, Eaton-Cardone says it's vital to implement solutions that address both intentional and accidental data breaches as well as chargebacks and other financial hits. businessinsider.com

Some Amazon sellers are outraged over a new payment policy designed to attract more corporate buyers

Best Buy's online sales increase 10% in Q2



Defendants in $1.3M ticket-switching scam hitting Home Depot & Lowe's sentenced
ATLANTA: Charles Blackman, a/k/a Ralph Jones, and Quinton Williams were sentenced to federal prison by U.S. District Judge Amy Totenberg for altering the prices of merchandise, through an elaborate "ticket-switching scheme" at The Home Depot and Lowe's on August 27, 2018.

"These defendants defrauded Home Depot and Lowe's of merchandise valued in excess of $300,000 and $1 million, respectively," said U.S. Attorney Byung J. "BJay" Pak. "Security measures at The Home Depot helped uncover and stop this scheme before they could steal more. It is unfortunate that the consumer pays the cost of these elaborate schemes in a higher cost of goods."

According to U.S. Attorney Pak, the charges, and other information presented in court: Blackman and his associates allegedly switched or altered the prices of merchandise by changing the Universal Product Code (UPC), so the items could be purchased at a lower price and then returned for the actual, higher retail price. They used false information and fake identifications to further their fraud. Their alleged scheme was to cheat The Home Depot and Lowe's out of the hundreds of thousands of dollars to be made on the price difference after returning the merchandise.

Charles Blackman, a/k/a Ralph Jones, 58, of Atlanta, Georgia was sentenced to three years, one month in prison, to be followed by two years of supervised release. He was also ordered to pay restitution in the amount of $1,269,621.00 to The Home Depot and Lowe's.

Quinton Williams, 52, of Atlanta, Georgia, was sentenced to time served in prison, to be followed by two years of supervised release. He was also ordered to pay restitution in the amount of $269,515.00 to The Home Depot. justice.gov

Tenn: Amaurys Mendez Campanon, of Miami, Sentenced to Serve 57 Months for $21K CC & Gift Card Fraud
Campanon and Odemnis Prats Leiva purchased credit and debit card account information pertaining to numerous persons without their knowledge. They used the fraudulently obtained information to re-encode unloaded gift cards, which they shoplifted from various retail establishments. The re-encoded cards were then used to purchase loaded gift cards and other consumer items at various retail establishments across east Tennessee and elsewhere. justice.gov

Detroit, MI: CVS robbery may be linked to Detroit theft ring;
targeting Retailers and Pharmacies in 5 States

The two suspects who stole prescription medication last Saturday afternoon from the CVS Pharmacy in Coldwater and the Family Fare Pharmacy in Albion maybe part of a crime crew based in Detroit. The Detroit News reported nearly three weeks ago that a $1,000 reward was being offered by Crime Stoppers of Michigan for 24-year-old Deaire Deshawn Brown, who is accused of leading a crime crew that has targeted pharmacies and other businesses in five states. According to the News, investigators think Brown leads a group that has been linked to 78 thefts. Crime Stoppers says they have no weapons and use minimal force. They also switch up vehicles on almost every theft. wtvbam.com

Sonora, CA: Traffic Stop leads to Walmart merchandise, Counterfeit Money, Fake Credit cards and stolen ID info

Chico, CA: Three arrested for shoplifting from Chico T.J. Maxx; 'zip gun' found in get-a-way car

Baytown, TX: Police are looking for three women that stole 57 cans of Similac brand baby formula

Black Mountain, NC: Man arrested with $1,300 of counterfeit currency, tied to stolen goods and methamphetamines

Bloomington, IL: 2 suspects involved in theft, credit card fraud over $1,000

Las Cruces, NM: Man accused of stealing Dallas Cowboys jerseys, $900 of merchandise from Sears

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Shootings & Deaths

Update: West Memphis, AR: Dash Cam Video shows deadly Police chase;
Walmart shoplifter killed

Newly released dash cam video shows the police chase on Interstate 40 that turned deadly. Arkansas State Police said its officers completed their investigation and turned the findings over to prosecutors. Around 5 p.m. on May 21, Ronald Clinton, 46, was seen shoplifting from a Mid-South Walmart, according to police. Clinton left the Walmart in a black Altima and started driving on I-40. When police spotted him, they tried to pull him over. Clinton hit several patrol cars before West Memphis police officers were able to box him in. At this point, one officer fired off five shots. The officer said he opened fire because Clinton tried to run into him. Clinton was able to escape out of the box of police cruisers. He drove a short distance down I-40, traveling in the wrong direction before he crashed into a truck. A coroner determined Clinton died from a single gunshot to the chest. No officers were injured in the chase. fox13memphis.com

Oceanside, CA: Three Gang Members in custody connected to Strip Mall Shooting
The victims, two of whom are 20 years old and the other 38, were in front of a clothing store at the shopping center on Mission Avenue when the gunfire erupted at 5:15 p.m. Sunday. The women were treated at a hospital for non-life-threatening wounds. patch.com

Bergville‚ KwaZulu-Natal, South Africa: Heavily Armed Gang shoots and kills 3 in Supermarket Armed Robbery; Security Guard and 13 year old boy among victims

Santa Fe, NM: One person wounded in shooting near Santa Fe Place Mall

Tulsa, OK: Man shot in the head outside QT convenience store; Police search for suspect

Robberies, Incidents & Thefts

Santa Clarita, CA: Valencia Apple Store hit for a 3rd time in the last month

West Palm Beach, FL: Man arrested after trying to sell $20,000 of stolen tools on Facebook

Huber Heights, OH: Teenager indicted as an adult in AT&T store Armed Robbery

Marietta, GA: Man steals cash, assaults Armored Truck driver; $10K reward offered

Yuba City, CA: Home Depot Shoplifting Suspect Took Yuba City Patrol Car

Simi Valley, CA: Shoplifter pulls knife on Albertson's Loss Prevention; suspect arrested, no injuries

Studio City, CA: Two Hurt After Street Race Sends Lexus Careening Into FedEx Store

Wilkes-Barre, PA: Alligators stolen in burglary at pet store

Jared Vault in the Arizona Mills, Tempe, AZ reported a Grab & Run on 8/23, item valued at $2,190

Jared in the Hulen Mall, Ft Worth, TX reported an Attempted Credit Fraud on 8/28, no loss reported


Arson & Fire

Seaford, DE: Arson the cause of $3 Million in damages to Family Dollar
Officials have determined the cause of a Monday fire that did an estimated $3 million in damage to a Family Dollar store in Seaford was arson. One store employee was treated for minor smoke inhalation and released, according to the fire marshal's office, and no other injuries were reported. delmarvanow.com


Credit Card Fraud

Rockville, MD: Man Uses Credit Card Stolen from Country Club To Buy Jewelry/ Wedding band valued at $15,000

Bomb Threats

Miami, FL: Man Arrested for Making Multiple Bomb Threats; Mall and White House Targeted

El Mirage, AZ: Walmart employee arrested in bomb threat to store

Sentencings & Charges

Hackettstown, NJ: Lowe's Associate charged with $14,000 theft

Los Angeles, CA: Dine and Dash Dater arraigned on Grand Theft Charges, could face 10 years

Man pleads guilty in 2017 Clinton Walmart murder


Albertson's - Simi Valley, CA - Armed Robbery
Apple Store - Santa Clarita, CA - Robbery
C- Store - Marco Island, FL - Burglary
C-Store - Sterling, VA - Burglary
C-Store - Boothbay, ME - Burglary
C-Store - Wichita, KS - Armed Robbery
C-Store - Kernersville, NC - Armed Robbery
C-Store - Detroit, MI - Burglary
Cricket Wireless - Milwaukee, WI - Armed Robbery
Dollar General - Columbus, OH - Armed Robbery
Gas Station - Toledo, OH - Burglary
Ice Cream Shop - Libertyville, IL - Burglary
Pet Store - Wilkes-Barre, PA - Burglary
Restaurant - Springfield Township, PA - Burglary
Sally Beauty - Downers Grove, IL - Burglary
Valero - Floresville, TX - Burglary


Daily Totals:
6 robberies
10 burglaries
0 shootings
0 killings




Kimberly Johnson
named Asset Protection Data Analyst for Luxottica

Submit Your New Hires/Promotions or New Position




Featured Job Spotlights


Vice President, Asset Protection
Columbus, OH

Oversees and directs all Asset Protection related functions for a Corporate Office, multi-state distribution centers and large retail store network. Responsible for enterprise direction and strategy as it pertains to Asset Protection with a goal of minimizing shrink, reducing loss and maximizing security and associate safety...
Vice President, Loss Prevention
Houston, TX

This pyramid head position is responsible for developing and leading this company's shrinkage reduction efforts and integrating these efforts throughout the entire organization...

Vice President, Asset Protection
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The Vice President (VP) of Asset Protection is responsible for developing, coordinating, and leading the execution of all asset protection and risk management programs. Included in these responsibilities is the leadership of investigations and fraud mitigation teams to improve bottom line results...

Director Loss Prevention
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The Director of Loss Prevention at Tillys builds and implements policies, programs, and procedures that control risk, reduce shrink and protect the employees and assets. The director is responsible for leading and developing LP team members in the corporate, retail, and distribution centers...

Asset Protection & Fraud Manager
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We offer you the challenging opportunity of Asset Protection and Fraud Manager. This position will support Corporate and Field Asset Protection functions including protective systems, vendor management, Incident Call Center; commerce and point of sale fraud systems; as well as other investigative/ administrative duties as needed...

Project Coordinator (LP Technology)
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Provides support for all types of LP technology installation projects, (e.g. new stores, upgrades, remodels, maintenance/repair, etc.). Serves as the point of contact on all projects as assigned, interfacing with vendors, field management, and various corporate teams...

Project Lead (LP Technology)
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The Lead, Project Coordinator facilitates the development, implementation, and ongoing execution of multiple Loss Prevention technology projects, programs and systems. This is accomplished by leading projects from concept to completion, acting as a subject matter expert, and working effectively with internal partners (i.e. Store Operations, Store Planning, IT, HR, Logistics, Purchasing, etc.) and external resources (i.e. vendors, service providers, etc.) to drive results, and monitoring to ensure all projects meet scope, timeline, and budget needs...

Financial Analyst (Internal Fraud)
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This role is responsible for investigating internal fraud and Cast Privilege abuse at the Disneyland Resort, across all lines of business including but not limited to: merchandise, food & beverage, rooms, ticketing, and employee privileges. Specific investigative tasks will vary but may include: reviewing exception reporting to identify potential fraud trends, conducting in-depth point-of-sale research, reviewing camera surveillance, performing integrity shops and observations, interviewing employees, representing the Company at grievances and unemployment hearings, and partnering with law enforcement as needed...

Asset Protection Analyst
Norcross, GA

AP Analyst based in Norcross, GA reporting to the Director of Asset Protection. This high-visibility role will be responsible for business-wide security administration, multiple fraud detection programs and functional communication...

Regional Loss Prevention Manager
Sacramento, CA
● Develops and implements shrink reduction strategies and action plans for their coverage region and for individual stores as needed
● Creates and conducts training sessions at the regional, district, and store level to educate and bring awareness to loss prevention and shrink related topics...

Regional Loss Prevention Manager
Atlanta, GA

● Develops and implements shrink reduction strategies and action plans for their coverage region and for individual stores as needed
● Creates and conducts training sessions at the regional, district, and store level to educate and bring awareness to loss prevention and shrink related topics...

Asset Protection District Manager
Chicago, IL

The Asset Protection District Manager will lead the District in shrink reduction and profit maximization efforts. The position will proactively seek to bring economic value to the company, promoting profitable sales and world class customer service while ensuring a safe place to work and shop...

Regional Loss Prevention Manager
Pacific Northwest
Job responsibilities include, but are not limited to the following:
● Conducts internal investigations related to theft, business abuse, and safety violations by conducting interviews, determining course of action, and writing reports.
● Formal interview training, i.e. Wicklander-Zulawski or Reid Techniques...

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Mentorship Tips: Get As Much FaceTime As Possible,
How to Find a Free Mentor, Do Your Research


4 Ways to Make the Most Out of a Mentorship
Getting a mentor is one thing, but making the most out the relationship is another. Mentors are a wealth of knowledge, valuable advice and knowing how to take advantage of all they have to offer will help you in your career. Here's some tips on how to make the most out of your mentorship. Carve out time to talk

You Need a Mentor. Here's Where to Find One for Free
While we all know that working with a mentor can increase your chances of success during your career journey, we might not know the reasons why. Here's why everyone should have a mentor, and how you can find one for free. Use social media to your advantage

4 Tips For A Successful Mentor-Mentee Relationship
Like any other relationship, a mentor-mentee relationship has to work from both sides. The mentor 's role is to provide guidance and the mentee is to learn and maintain contact. There are three key factors that will ensure the success of the mentor-mentee relationship for both parties. Research first

4 Rules to Keep In Mind When Looking for a Mentor
Finding the right mentor can be quite the confusing avenue to navigate. Who should you reach out to? How do you make that first connection? In this video, you'll find all the answers you need to help you find the right mentor for you and how to build the mentorship. Never ask "Can I pick your brain?"




"Something just told me it was the wrong thing to do -- it didn't feel right -- I didn't have a good feeling about it." The subconscious is a very strong silent partner we all have and oftentimes it speaks to us in these phrases. The problem becomes when we over-think things and muffle the most powerful partner we have -- our own minds. Or we allow our closest confidant, our closest friend, or even at times our mentor to change or alter our true feelings. Coming to the right decision with any big issue is difficult and certainly we need the input of our trusted inner circle, and our spouse, but at the end of the day you're the one living with the consequence of your decision and you alone are responsible for it. When the bird on your shoulder is talking, make sure you listen because most mistakes are made when that voice has been muffled.

Just a Thought,
Gus Downing


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