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 9/4/18 LP, AP & IT Security's #1 News Source d-ddaily.net






Cook Count Regional Organized Crime Conference
Sept. 5-6

IAI Midwest Chapter Meeting
Sept. 12

New England LP Expo
Sept. 13

Q3 RAM LP Committee Meeting
Sept. 14 -
DCU Center
Worcester, MA

Genetec Retail Leadership Summit
Sept. 19-20

Global Security Exchange
Sept. 23-27

Retail Cyber Intelligence Summit
Oct. 2-3

CORCA Conference
Oct. 3-4

National Association of Bunco Investigators 2018 Conference
Oct. 17-18

Florida Law Enforcement Property Recovery Unit Annual Training Conference
Oct. 24-26

Q4 RAM LP Committee Meeting
Nov. 7th
BJ's Wholesale Inc Corp. Office - Westboro, MA

RLPSA Connect
Nov. 15

See More Events





'18 National Retail Security Survey

2017 NRSS Survey

2016 NRSS Survey

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'Live in Dallas' - Introduction with Gus Downing

Gus Downing, Publisher & Editor of the D&D Daily, introduces the Loss Prevention News Network's 10th LIVE Season - "Live in Dallas" at NRF Protect 2018. This only-one-of-its-kind Live LP Digital Conference brings you a host of LP/AP and Solution Provider Leaders discussing the hot topics, the ongoing issues and challenges, the programs, the latest technology, and the solutions these providers offer to the industry.

Stay tuned in the coming weeks as we re-broadcast our entire live shoot from start to finish.

MCs Joe LaRocca & Amber Bradley - Quick Take 1

MCs Joe LaRocca and Amber Bradley tell us what's in store for the day - from our upcoming agenda full of valuable LP insights and information to surprise guests, movie quotes, and lighting rounds. You never know what LPNN's dynamic duo will say or do! Tune in for their fun-filled, value-packed Quick Takes filmed LIVE between LPNN interviews at our "Live in Dallas" 2018 shoot.


Is this an LP Resurgence?

LP Payroll Gaining Traction For Q4

Start Your Engines - The Holiday Season is Coming

By Gus Downing, Publisher & Editor, D&D Daily

With three VP of LP jobs and seven Director jobs on the market it's a busy time for senior LP jobs heading into the fourth quarter.

Take this Q4 senior push and couple it with the 10% and 15% increase in job postings in June and July respectively, and we're seeing the strongest job market since before the great recession.

Obviously retailers are loosening payroll compared to last year's 21% and 15% drops in June and July. That's a huge swing of 30% and 31% respectively.

If we just took March's 39% drop in job postings out of the equation, which coincidently enough almost timed perfectly with the Macy's and Toys R Us impact, we'd have an extremely strong job market for 2018 and probably one of the best in over a decade.

Even with a 10% error ratio, the numbers we're seeing are still up 20% and 21% respectfully. Which is still extremely strong and quite frankly our numbers are fairly accurate given our search model and the fact that we don't include 30 day re-posted jobs.

This job growth reflects a number of things. From increased comp's, payrolls sliced to bare bones for years, fear of the retail apocalypse subsiding a little, or at least the media has calmed down about it with a few creditable journalist even labeling this a "retail renaissance". Read more here

Levi Strauss CEO: Why Business Leaders Need to Take a Stand on Gun Violence
In November 2016, I wrote an open letter requesting that gun owners not bring firearms into our stores, offices, or facilities, even in states where it's permitted by law. This was following an incident in one of our stores in which a customer accidentally shot and injured himself while trying on a pair of jeans. While that was bad, it could have been worse: The bullet could have killed him, another customer, or one of our employees.

In the days after I published that letter, I received threats to our stores, our business, and even on my life. It was unsettling. But these personal attacks pale in comparison to the threats that activists and survivors from Parkland, Sandy Hook, and daily incidents of gun violence face every time they speak up on this issue.

As president and CEO of a values-driven company that's known the world over as a pioneer of the American West and one of the great symbols of American freedom, I take the responsibility of speaking up on the important issues of our day very seriously. fortune.com


Update: Deadly NCCC Mall Fire, Davao City, Philippines 12/23/17
37 US Employees & 1 Security Guard Died

First Reported - Jan 2
Mall Security Guard "Hero" - Sacrificed His Life 
Trying to save 37 U.S. SSI workers

Update: 33 People Face Criminal Charges in Philippine 'Davao City Mall' Fire
Fire Exits Not Enclosed - Fire Alarm Defective - Sprinkler System Not Working - Graft Charges on Officials - SSI Executives Charged

Criminal and administrative charges have been filed against 33 people after a blaze at a Davao City mall claimed 38 lives. 37 working for US research firm that conducted polls for some retailers. The 38th victim was the security guard trying to save their lives.

Fire investigators have identified safety failings that might have contributed to the deaths of 38 people in the recent Davao mall blaze. A task force set up to investigate concluded that the building did not meet the requirements for the enclosure of fire exits. "If the fire exit was inside the building, the law requires that that must be enclosed to prevent the smoke from coming in."

Investigators also suspect that the fire alarm system of the top-floor 4th floor call centre SSI - where 37 of the victims perished - was "defective" and was not connected to the mall's main system.

The mall's owners have previously denied allegations of locked or nonexistent fire exits and insisted that fire alarms worked during the blaze.

Now, the owners of the mall, officials of Survey Sampling International, city building and fire officials and officials of the Philippine Economic Zone Authority (Peza) are all facing cases at the city's prosecutor's office.

Fire Superintendent Anthony Figurasin, leader of the interagency task force investigating the tragedy, said charges of 'reckless imprudence resulting in multiple homicide' were filed against officials of LTS Malls, officials of the mall's contractor, and numerous Davo City building officials and fire protection officials.

Also charged with the same offence were Jose Antonio San Gabriel, SSI Philippines board chair; Riza Lyn Ocampo - SSI Dir. of Administration, Rey Roble - SSI Accountant, Christopher Fanning and David Ian Weatherseed.  philippineslifestyle.com

Editor's Note: Enterprise Risk Management - A perfect Example - Would this have ever happened in the states?

Good enough to outsource US work but not thoughtful enough for the US firm to ensure that safety standards were met. Three top Philippine SSI executives have been charged.

Telaid, Clinton Electronics Partner to Deliver New Public View Monitors
For Applications For LP & Beyond

In an effort to offer the latest, network-based public view monitors (PVMs) to customers to meet their objectives in loss prevention and beyond, Telaid, a trusted technology integrator specializing in complex enterprise deployments, today announced a strategic partnership with Clinton Electronics, a leading provider of innovative CCTV products, public view monitors, specialty displays, and custom designed solutions.

Able to accommodate multiple formats of content such as a static image, video, ticker tape messaging, slide show and presentations, the PVMs use an intuitive user interface to allow users to easily configure screen displays, change out content, specify triggers and manage monitors across disparate geographic locations. Also available in different sizes, the new PVMs can be used for applications far beyond loss prevention. itbusinessnet.com

Convergence of Anti-corruption Compliance Rules Presents Risks and Opportunities
The convergence of various initiatives aimed at fighting fraud, corruption, and other regulatory risks is spurring many companies to review their fraud and corruption risk programs. While complex to navigate, this convergence offers organizations an opportunity to bridge siloed gaps in critical information, streamline fraud and corruption risk management, and develop an enterprise-wide view of compliance.

"The confluence of these global initiatives - with both overlapping and discrete requirements - presents companies with the challenge and opportunity for organizational moves that can strengthen risk management, while considering the broader enterprise compliance program and initiatives they may have in place," says Rob Biskup, a Deloitte Risk and Financial Advisory managing director in the Forensic practice of Deloitte Financial Advisory Services LLP. Continued on page twowsj.com

Corporate Sabotage - "Mob-Like Behavior" - Is it happening to your brand?
Brands Paying Influencers $75K + To Trash Competitors

Inside the drama that's taking the beauty influencer industry by storm.

Over the last three years, the Federal Trade Commission (FTC) has cracked down on Instagram influencers, forcing users to disclose sponcon and brand partnerships with a simple hashtag (#ad or #paid are preferred) or built-in branded partner ID tools. Business is booming regardless, with even teens getting a piece of that that sweet sweet sponcon cash. However as the industry matures and companies grow more dependent on the insidious form of advertising, it seems like the real money, and shenanigans, might not be in glowing reviews, but brutal takedowns.

An Instagram post by Kevin James Bennett, an Emmy Award-winning makeup artist and cosmetics developer set the beauty influencer community aflame on Tuesday. In it, Bennett describes the "mob-like behavior" of high-profile beauty influencers and the management teams he was in touch with to reviews for beauty products he was releasing under his own name. Bennett claims the influencers offered to trash a competing product in comparison to Bennett's products in exchange for $75,000 to $85,000. Bennett also called out the all-too-common practice of skirting disclosure requirements and urged the FTC to start issuing fines. theoutline.com

LinkedIn - "It's the ultimate playground for collection"
Exclusive: U.S. accuses China of 'super aggressive' spy campaign on LinkedIn

The United States' top spy catcher said Chinese espionage agencies are using fake LinkedIn accounts to try to recruit Americans with access to government and commercial secrets, and the company should shut them down.

About 70 percent of China's overall espionage is aimed at the U.S. private sector, rather than the government, said Joshua Skule, the head of the FBI's intelligence branch. "They are conducting economic espionage at a rate that is unparalleled in our history," he said. reuters.com

Aurora, CO, Walmart APM Gets 22 months Fed Prison & $830,000 Restitution Order
A 40-year-old Aurora man who worked for Walmart has been sentenced to 22 months in federal prison for wire fraud and money laundering. He also has been ordered to pay $830,000 restitution.

Manning was employed as an asset protection manager and assistant store manager at a local Walmart between 2012 and 2015, according to an indictment in the case. Manning had access to blank checks in his job positions. He fraudulently filled out checks and had others fill out checks in the names of third parties to deceive Walmart employees that the checks were legitimate.

Manning used his management position to access the store's safe and take cash from deposit bundles, the news release stated. Manning created fake loans to one of the store's cash registers to conceal that cash was missing from the safe. Manning then placed in those cash registers fraudulent Money Network Checks totaling the same amount as the cash taken so the balance would look correct and other employees would not realize cash had been taken from the safe.  denverpost.com

One of the Most Expansive Rare Book Thefts in History
300 Rare Books Worth $8M - A Librarian Archivist & a Book Dealer

John Schulamm, a book dealer and Gregory Priore, a library archivist at Carnegie Library of Pittsburgh. The two carried out the theft over nearly two decades, the authorities said, stealing about 300 books and other artifacts that, in total, would cost more than $8 million to replace.
Their arrests last month sent a shudder across the rare books industry, a multimillion-dollar business in the United States, according to the Antiquarian Booksellers' Association of America.

In this niche world based on trust, where confidants are currency and handshake deals are commonplace, the arrest of a prominent dealer is a shocking suggestion of deceit.

Mr. Schulman had served on the association's board of governors and had even led its ethics committee, the organization said. His clients included some of the biggest names in the business. Prominent bookshops from New York to London bought stolen books, an affidavit shows.

"It was an amazing setup that was close to foolproof," Mr. McDade said, noting that most rare book thieves get caught trying to sell their goods.

In a scheme that dated back to the late 1990s, Mr. Priore told the authorities, he would remove items from the library and drop them off at Mr. Schulman's bookshop, just a block away, on his way home from work. nytimes.com

New Orleans, LA: Security Guard replaced after complaint of Racial Profiling
A security guard at the Breaux Mart on Magazine Street has been replaced after a confrontation with a black shopper that the shopper says was racially motivated. The unnamed security guard approached Branson Morgan and his two friends on September 1 as the trio were shopping at the popular locally owned grocery store. Morgan outlined what happened next in a Facebook post with an accompanying video showing the security guard closely following him through the store. wgno.com

Employers are slowly turning to ex-offenders to fill open jobs in a worker-hungry economy
As the job market gets tighter, employers are slowly turning to nonprofits such as Rise, Emerge, Building Better Futures, Summit Academy, Genesys Works, Goodwill Easter Seals and others that help former felons build skills and land decent jobs.

"We are safer when these guys have jobs and housing," said CEO Dan Pfarr of 180 Degrees. "We are their step from prison to the civilian world." The good news is that the low unemployment rate is prompting employers to warm to hiring former inmates.

It's been embraced by large employers including Google, Total Wine, the Ford Foundation, the Open Society Foundation, Koch Industries, Walmart and other companies. Locally, Quality Ingredients, Target, Bremer Bank and numerous small businesses are on board.

A groundbreaking report last year by the American Civil Liberties Union (ACLU) provides a road map into the "successes of corporate policies giving formerly incarcerated Americans a fair chance at re-entry."

And Rise and its national partner, Root & Rebound, which advocates for former inmates, have received great response from local employers for their "Minnesota Employers' Fair Chance Hiring Guide."

The guide takes employers through legal compliance and risk minimization, background checks, the rewards of hiring a second-chance worker, best practices for "onboarding" former inmates and strategies for helping them integrate into the workforce. startribune.com

The HR Perspective
Investigators' Notes Play Pivotal Role in Cases

A recent case from the British Columbia Human Rights Tribunal provides an example of a complaint that took a turn no one saw coming, and one where the notes could have played a critical role.

In the early stages of an investigation, it's often impossible to say what information is going to be critical to the decision-making process. What seemed at first like an innocuous, offhand comment from a complainant could end up cementing, or tarnishing, his or her credibility once the respondent and witnesses are interviewed.

So what's an investigator to do, in the absence of a crystal ball? Document, document, document. Detailed notes of everything a party says are the best way to ensure you are prepared for any unexpected twist or turn that an investigation may take. Below descriptions are abbreviated.

Best Practices for Note-Taking

Memory is fallible. It's impossible for any of us to remember all the details from our interviews.

Consider your medium. Are you going to take notes on your laptop? By hand? Some people can capture more information by typing. There is no right or wrong answer here. What's important is that you give some thought to how you are best able to capture complete and accurate information.

Remember the basics. Before getting into the substance of the interview, your notes should cover the basics.

The more detail, the better. As the McIntosh case demonstrates, you often don't know what details from your interview are going to end up being important. So, err on the side of capturing everything.

More than words. Good notes cover more than just what the interviewee says. Your notes should include any nonverbal cues the interviewee displays.

Remember follow-up. Rather than leaving an interview and trying to remember what steps you have to take to follow-up, include these steps in your interview notes.

Keep the notes. Don't shred your notes once you've drafted your report. Your notes are a contemporaneous record of your interviews and probably contain details that didn't make it into the final report. shrm.org

Pennsylvania Fights Back Against Skimming With New Law

Lowe's CEO Needs to Begin Making the Hard Decisions

lululemon to open 40 stores by year's end

Walmart Expanding Toys Dept. 30% in stores & 40% online - Big Surprise There

Tops Markets to shut 10 stores

Quarterly Results
Build-a-Bear Q2 comp's up, e-commerce up 14.4%, sales up 5%

Last week's #1 article --

Marvin Ellison's new playbook for Lowe's
There Will Be Change

In his first week on the job, Lowe's CEO Marvin Ellison unveiled a major restructuring of executive staff. And in the company's first quarterly report under Ellison, Lowe's unveiled a bombshell decision to close all 99 Orchard Supply Hardware stores.

So what else is new at Mooresville, N.C.-based Lowe's? There's a lot.

Room for improvement. Ellison was direct in his assessment of where Lowe's can improve. "Specifically, we are significantly behind in our supply chain strategy, our in-store technology is dated, overall execution is impaired by complexity, we have a large number of out-of-stocks in our stores that must be addressed, and we need to increase the rigor with which we evaluate capital investments." chainstoreage.com


LPRC Impact 2018 - Science. Practice. Results.

The LPRC has developed the IMPACT Conference to help retailers and their solutions partners better employ research tools to assess the real-world impact their LP efforts have on sales, crime, and loss levels. This year's theme is Science. Practice. Results. Our aim for this year's conference is to deliver practical research, rooted in rigorous scientific research methods, to help your team succeed.

View the full research agenda. Register here for LPRC Impact 2018.

For more information, please visit lpresearch.org/IMPACT

All the News - One Place - One Source - One Time
The D&D Daily respects your time & doesn't filter retail's reality



InstaKey Launches New Website

InstaKey is proud to tell you that we have launched a new website!

We've re-arranged navigation menus and made the site faster so you can get in and get out and on with your day.

Here's a few of our favorite new features:

Resources pages organized by what you'd like to accomplish.

Training & Education and Let Us Help pages where you can quickly access video tutorials and documents on how to conduct rekeys and core swaps. If you don't find what you're looking for, the Let Us Help page is your direct line to Client Support.

The Meet the Team Page where you can get to know the people of InstaKey.

This website is brought to you by user feedback. If you would like provide your feedback, we'd love to hear from you! Click here to tell us what you think!


The Fight Over California's Privacy Bill Has Only Just Begun
Lobbying groups and trade associations, including several representing the tech industry, immediately started pushing for a litany of deep changes that they say would make the law easier to implement before it goes into effect in January 2020. But privacy advocates worry that pressure from powerful businesses could end up gutting the law completely.

Over the last few weeks, groups like the Chamber of Commerce and the Internet Association, which represents companies like Google and Facebook, have pushed for significant alterations, even as the tech industry works to develop a federal privacy bill that would, if passed, override California's law.

In early August, a coalition of nearly 40 organizations, ranging from the banking industry to the film industry to the tech industry's leading lobbying groups, sent a 20-page letter to the lawmakers behind SB-1121, effectively a wish list of changes.

For now, all sides at least agree that SB-1121 is effectively a stopgap. The fact that big businesses didn't get their way this time hardly signals a resounding victory for privacy. Next year's legislative session will likely see new bills with even more serious changes proposed by influential industries. "They've got another chance to succeed, and they'll be back for sure," Baker says. wired.com

Cybercrime expected to hit $6 trillion in damage annually by 2021
Hackers and computer viruses continue to cause issues as online shopping grows, with estimates that cybercrimes will cause $6 trillion in damage annually by 2021.

That cost is double the $3 trillion in damages that occurred in 2017, according to a Cybersecurity Ventures report. The costs grow as new cyber thief tactics continue popping up and old ones re-surface. daytondailynews.com

Breach Reporting Landscape Becoming Global Minefield
The Equifax Impact - 30 Day Rule - Fed. Law Coming?
US - Canada Nov. 1st - EU - Australia

The past year has ushered in big changes to how companies around the world must report data breaches, with jurisdictions from Colorado to Canada establishing new requirements that further complicate an already fragmented global regime. 

But while these laws all have the same general purpose, their requirements for disseminating alerts vary greatly, leaving companies that operate globally with the tricky task of figuring out how to navigate nuances in breach reporting triggers, timelines and methods.

U.S. Reporting Requirements Hit All 50 States

"If you track the state laws that have been amended recently, a lot of the talk revolves around the Equifax breach," While the massive Equifax breach wasn't enough to get federal data breach notification and security notification legislation across the finish line.

"The U.S. has a very mature framework around breach notification, as we were first out of the box, and since then breach notification has come to be recognized as an integral part of any comprehensive data protection regime.

The amended Colorado law, which takes effect Sept. 1, is particularly notable for its tight breach reporting window and broad scope, according to attorneys.

With the new law, Colorado joins Florida as the only states to require reporting of a breach to consumers and the state attorney general within 30 days, the shortest time frame currently on the books in the U.S.

"Other states may look at some decisions made by the Colorado Legislature, such as the 30-day notification window and the decision not to exempt companies covered by federal health and banking laws, and those may serve as a tipping point on those issues."

With breach laws now live in all 50 states, along with four U.S. territories, attention is likely to shift again to the federal level, where several attempts to enact not only a national breach reporting standard but also uniform data security rules - which are on the books in 20 states and counting - have fallen short during the past decade. 

Canada's Breach Reporting Goes Nationwide Coming Nov. 1st.

Becoming more common and proscriptive worldwide
- Read the whole story Continued on page two law360.com

This is Google's Titan security key
"No account takeovers since implementing security keys at Google"

And it's probably true. Think of a security key as like a two-factor authentication code that's sent to your phone - but instead a USB stick in your pocket. Two-factor authentication is stronger than just a username and password, but text message codes can be intercepted and many sites and services don't yet support the stronger authenticator codes. Security keys are one of the strongest lines of defense against account breaches. That's because a hacker on the other side of the world trying to break into your account needs not only your password but also your physical key - and that's not something a hacker can easily or covertly steal.

Although there are a handful of security key brands out there - Yubikey and Feitian to name two - Google thinks it can do better with its own Titan security keys.

Out Thursday, the company's own branded and in house-developed security keys are now available to buy. One is a USB key, and the other supports Bluetooth and NFC for mobile devices. You need to enroll both keys - one stays in a safe space, and the other stays with you. techcrunch.com


Not all security service providers are created equal
There is no specific "starting point" for using managed security services. Whether it's staffing issues, budget restrictions, end-of-life software or an identified particular risk and the only way of providing at least some of the required security controls is via a service provider.

Security service providers are not all made equal. Security is not a product and organizations should steer clear of service providers offering one or a combination of products.

Instead, focus on those providers with expertise in your particular area - perhaps vertical, and/or company size - that understand your business. Look for providers that deliver integrated managed security services, giving your organization the option to expand its use of managed services if required.

Invariably, service providers will offer a series of certifications to demonstrate their capabilities around security - when choosing a provider, decide which are applicable to your enterprise and have these as table stakes. Additionally, ensure contractual service level agreements (SLAs) are available so your organization receives the service it is expecting.

It is also key to have an agreement about who is responsible for what, and when - for example, how frequently will the service provider undertake scanning and patching, how will your organization be informed, how quickly can a change to a firewall be applied? These are all part of the regular interactions with a managed security services provider.

Regular reporting against SLAs and other metrics on a security scorecard can help customers of security service providers have a level of assurance that requirements are being met. As with any contract, the power lies with the customer before the agreement is signed, so decide what you want up front and stick out for it. computerweekly.com

Automation Will Free Security Pros to Do What They Do Best
People are and will always be the most critical cybersecurity resource. Right now, the talent pool with the unique skills and training to respond to cyber threats is unfortunately all too limited, and the way we are making use of this scarce resource is neither scalable nor effective in addressing the rapid evolution of cyberattacks.

The lack of analysts dedicated to advanced malware forensics and the high cost to recruit and retain such human resources, force organizations to build security operations centers (SOCs) and incident response teams in a tiered analyst structure. darkreading.com

50% of Data Loss Incidents in 2016 Linked to Printer
How Hackers Hit Printers

A new study cited by Booz Allen Hamilton found that of 61% of survey respondents who reported a data loss incident in 2016, at least 50% had at least one such incident linked to a printer. The 2017 survey by Quocirca included 200 companies with more than 1,000 employees.

The security incidents included digitally intercepted print jobs (50%), loss of data from printer hard disks (48%), mailing of documents via multifunction printers to external sources (44%), and printers getting hacked to gain network access (18%).

Some of the most common types of cyberattacks on printers include disabling printers for ransom and abusing insecure printers for vandalism or vigilantism. darkreading.com

Managing your CEO's social media habits

Vector Security Debuts Storefront Concept in Canfield, Ohio

Customers can demo and experience the protection and convenience of security and home automation solutions.  Read More Here


What's the Pocket App?

If you love to keep up with the latest news and trends via your smartphone, the Pocket app may be for you. Pocket is a quick save-it-for-later app which allows you to easily save stores in a text only format. You can read those stories later while on the go. It even has a text-to-speak option. The app is available on Android, iOS, Windows and Mac.



Machine Learning and Manual Review:
Validate Identities and Verify Good Orders Faster

In recent years, the popularity and utilization of machine learning has grown exponentially. Many e-commerce and retail companies have started using machine learning to optimize their fraud workflow management and automate their processes. Even though machine learning is slowly becoming the standard as it further amasses computational power and improves the quality of its training datasets, merchants still need humans to help catch fraud in the manual review process.

The overarching goal of manual review is to balance accuracy and efficiency and, these days, manual review is becoming more and more optimized. The challenges for e-com businesses and review agents in the world of e-commerce, however, still remain. Review agents must help merchants prevent fraud, verify good orders faster, and increase revenue.

First, a big challenge for merchants is keeping up with increasing customer expectations of mobile commerce. In other words, preventing customer friction is now an even bigger essential as online shopping is the top activity performed on a mobile device for consumers- they expect instant results wherever, whenever.

Second, merchants face increasingly sophisticated online fraud attacks. For example, credit card chargebacks are a costly problem for online merchants. Hefty fines from credit card companies should be a thing of the past; e-com businesses need to determine the good customers quickly and find potentially fraudulent orders that really need review.

Lastly, e-com businesses with a manual review process will not scale effectively due to how much the process costs and how long it takes. More orders as the digital side of business takes off means more time spent, more agents required, and more money spent on manual review.

There are so many tools that can be used during manual review, from regulatory and compliance-related tools to ones that help with workflow. Before spending money on expensive data queries, companies should research and learn more about manual review solutions, and at the basic level of manual review sits identity data. cardnotpresent.com

Black Diamond demands Walmart remove gear from website
Premium outdoor brand Black Diamond sent Walmart a cease and desist letter asking to be removed from the retailer's "Premium Outdoor Store curated by Moosejaw," a dedicated page on walmart.com the retailer launched Monday featuring an assortment of outdoor gear. On Tuesday, Black Diamond sent Walmart a notice directing the retail giant to stop using its name and trademarks "in a manner likely to confuse consumers into believing that Walmart is an authorized dealer of Black Diamond or that the new outdoor Walmart.com site is otherwise associated with or sponsored by Black Diamond." retaildive.com

Supreme Court rules ISPs entitled to recover costs of blocking websites selling counterfeit goods




Burlingame, CA: Apple store hit for 4th time amid epidemic of grab & run thefts
Four young thieves went into Burlingame's Apple store Sunday, snatched up $50,000 worth of iPhones and laptops, and were out the door and running for their getaway car inside of 30 seconds, police said. The late-morning grab-and-go, which netted more than 30 iPhones and about six laptops, was at least the fourth such crime to hit the same store, said Burlingame Police Lt. Robert Boll. The four who hit the Burlingame store Sunday, and the getaway driver, were described as men in their late teens or early 20s, wearing hoodies. abc7news.com

Update: Dallas, TX: One of four Robbers arrested in $60,000 Costco Jewelry
Smash & Grab

Police have arrested one of four robbery suspects believed to be behind a July smash-and-grab jewelry heist at the North Dallas Costco. Demarcus Dametreion Coleman, 18, is charged with aggravated robbery in the July 1 hold-up and was arrested last week. Police say Coleman was one of three men who on July 1 entered the Costco store on Churchill Way and went straight for the jewelry counter. "Open it up," said one of the robbers, who was armed with a black handgun and wore a red bandanna, a hoodie and possibly a wig. The employee made a run for it, fearing for her life, so Coleman put his black-and-yellow pickax to use, smashing open the jewelry case, according to his arrest warrant affidavit. He and a third suspect, who remains at large, grabbed almost $60,000 worth of jewelry from the case and threw it all in a small black bag before fleeing the store. dallasnews.com

Gretna, NE: Team of thieves hit Ulta Beauty in Nebraska Crossing Outlet Mall; $700 theft
Store security camera video showed two young couples working together to rob the store at the same time. Over $700 in cosmetics was taken by the couples, including lipstick, rouge, highlighters, perfume and primer. The males blocked the view of the workers while the females stuffed their purses. wowt.com

St. Louis: Two Foreign Nationals Producing Counterfeit Cards in Hotel Room Charged

Corbin, KY: Woman charged with shoplifting of $2,600 of merchandise at Belk with children

Memphis, TN: Mother tries to steal more than $1,300 from Target with two small children; left purse behind

Morris Plains, NJ: Kohl's shoplifter struggles with Loss Prevention; theft of $1,300 in electronics

Elizabethtown, KY: Man charged with $500 theft from Kohl's; threatened Loss Prevention

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Shootings & Deaths

Covington, GA: Officer 'fighting for his life' after he's shot responding to shoplifting report at Georgia Walmart
A Georgia police officer is "fighting for his life" after he was shot while responding to a shoplifting report at a Walmart Monday afternoon, according to local police. When a suspect exited the Walmart in Covington -- about 35 miles east of Atlanta -- and started to flee, officer Matt Cooper ran after him, according to the Georgia Bureau of Investigation (GBI) and the Covington Police Department. The suspect, 21-year-old Aaron Fleming, "ran across the street behind another shopping center where several gunshots were fired," the GBI said in a statement. Cooper, a 34-year-old military veteran who has been with the Covington police for six years, was shot and hospitalized in serious condition, said Covington police spokesman Justin Stott. A second gunshot was then heard, and Fleming was found shot dead, authorities said. "Early information indicates that the wound was self-inflicted," said a statement from the GBI. The state agency is handling the investigation. abcnews.go.com

Kansas City, MO: Teen, man wounded in Shooting inside Sun Fresh Market
Shoppers at a Kansas City grocery store spent Monday in shows after a shooting inside the store injured two people, including a teenager. The shooting happened just after 5 p.m. at the Lipardi Brothers Sun Fresh Market at 31st Street and Prospect Avenue. Two people were shot. Police said the victims are a man and a teen girl. Their injuries were originally reported as life-threatening but both victims have been declared in stable condition. KCTV5 News covered the store's opening earlier in the summer and Monday's violence was exactly what employees and new customers did not want to see. One employee who works at the store told KCTV5 News that a man was pacing in the front of the store when another man walked in with a gun and started shooting. She said both employees and shoppers, were ducking and trying to run to safety. Many people tried to rush children away from the gunfire. kctv5.com

Macon, GA: Teen Shot & Killed inside Chick-fil-A
An 18-year-old was charged with murder Monday in connection with the fatal shooting of another teen at Chick-fil-A on Bloomfield Road in Macon. Bibb County Coroner Leon Jones identified the victim as Leonard Spivey Jr., 18. Sheriff David Davis said there were several males fighting outside the restaurant. An employee happened to open the back door and Spivey ran inside, chased by another man who shot him in front of restaurant workers. The shooter immediately fled the scene. Later in the day Julian Charles Kongquee, 18, of Macon was charged with murder in connection with the shooting. macon.com

Upper Darby, PA: Illegal Immigrant arrested in shooting of Upper Darby beer distributor owner
Upper Darby police say they've arrested a suspect accused of shooting the owner of a beer distributor. Pablo Quintanilla, 24, was arrested Monday morning and is being charged with attempted murder. 6abc.com


Robberies, Incidents & Thefts

Apple Store theft crew caught, but robberies continue in California
A crew was arrested in Thousand Oaks, Calif., August 20 and suspected of responsibility for several of the thefts at Apple Stores throughout this year. Several more Apple Store thefts took place in California in the ensuing days. appleinsider.com

Brentwood, CA: Fleeing Shopliftings hit Police Officer with the get-a-way car
A Brentwood Police officer who came to help Home Depot security staff collar a pair of theft suspects Monday was hit and knocked down by the suspects' vehicle, police said. Police on Monday night were hunting a man and woman in their 30s who were the driver and passenger in the car that struck the officer who was on foot outside the Home Depot store around 12:30 p.m., said Brentwood Police Lt. Walter O'Grodnick. Security officers and police had intended to arrest the pair on suspicion of grand theft, O'Grodnick said. The police officer struck by the vehicle was not seriously injured. mercurynews.com

Suspect in Siegel's Jewelry burglary caught at LAX trying to flee country
Officers from the Santa Cruz Police Department and Los Angeles Police Department assisted the Paso Robles Police Department in arresting 28-year-old Roman Petre in Los Angeles on Friday, Aug. 24. Petre was currently out on bail for another jewelry store burglary in Northern California and was arrested at the Los Angeles Airport (LAX) while trying to flee the country to his native Romania. Petre was arrested on a $1 million warrant stemming from his part in the Siegel's Jewelry store burglary from March in Paso Robles. pasoroblespress.com

Santa Ana, CA: Good Samaritan takes out Stater Bros. shoplifter with 1 punch
Santa Ana Police said on June 17, suspect Jose Prado was loading up his truck with items he did not pay for when store employees confronted him. Prado responded aggressively. As employees appeared intimidated by the suspect's size, a man in shorts and a brown shirt walked up and laid Prado out with one punch. abc7chicago.com

Pittsburgh, PA: Store Clerk Stabbed During Downtown C-Store Robbery

Nashville, TN: Woman attacked and knocked to the ground in Target parking lot; struggled for her purse


Little Rock, AR: 4 Online Merchants to pay $200,000 in damages to University of Arkansas
A federal judge has ordered more than 40 online merchants to each pay $200,000 in damages in a University of Arkansas System lawsuit alleging the sale of counterfeit Razorback merchandise. kait8.com

Noel, MO: Police seize $1,300 in counterfeit bills with some illegal drugs & firearms

Sentencings, Indictments, & Charges

Newark, DE: Serial robbers sentenced for three-state 'reign of terror'
Two men are facing at least 15 years in federal prison for a three-state robbery spree in 2016. Brian Branch and Michael Kolmonen and engaged in a "reign of terror" over several months as they robbed 20 stores in Delaware, Pennsylvania and Maryland, Chief U.S. District Court Judge Leonard P. Stark remarked last week while sentencing them to 16.5 and 15 years, respectively. Robberies in the Newark area included the Walgreens in Harmony Plaza, the Walgreens in Brookside Shopping Center, the Walgreens on Possum Park Road, the CVS in Brookside, the Rite Aid in Omega Shopping Center and the Valero Shore Stop on Old Baltimore Pike. newarkpostonline.com

Update: Las Vegas, NV: Ross Dress for Less Employee Indicted on Attempted Murder charges
A security guard at a Las Vegas retail store was indicted Friday on multiple counts of attempted murder after authorities accused him of firing a gun at his manager and others. The 37-year-old guard, Mohamed Mahmoud, was shot by Las Vegas police during the incident. The indictment charges him with six counts of attempted murder with a deadly weapon, two counts of assault on a protected person with a deadly weapon, four counts of assault with a deadly weapon, one count of burglary while in possession of a firearm, and five counts of discharging a firearm from or within a structure. MetroPolice received calls on Aug. 11 about an active shooter inside Ross Dress for Less. Police said an officer arrived within minutes, and the gunman began shooting outside the store at the police vehicle. Another Metro officer arrived and also took gunfire. He returned five shots, hitting Mahmoud once near his hip. Mahmoud was the only person hurt in the shooting. He was booked in absentia while hospitalized. reviewjournal.com

North Hollywood, CA: 2 Women Convicted in Killing of Store Clerk During Robbery

Delaware, Pennsylvania & Maryland: Two men sentenced for robbing 20 stores in three states

McComb, MS: Man gets 10 years for Walmart armed robbery

Fresno, CA: Police arrest man allegedly responsible for string of fast food robberies

Dallas: Federal Grand Jury Indicts Five MS-13 Members for Violent Retail Robbery

Tuscaloosa, AL: Federal Grand Jury Indicts Two Men for 4 retail armed robberies

Mohave County, AZ: Suspects in Dollar General Armed Robbery in Kingman indicted on 7 new charges


Aldi - Macon, GA - Armed Robbery
Apple - Burlingame, CA - Robbery
Boost Mobile - Albuquerque, NM - Burglary
C-Store - Pittsburgh, PA - Armed Robbery
C-Store - Denton, TX - Armed Robbery
C-Store - Latta, SC - Armed Robbery
C-Store - Santa Barbara County, CA - Armed Robbery
C- Store - Columbus County, NC - Armed Robbery
C-Store - Bryan, TX - Armed Robbery
C-Store - Licking County, OH - Armed Robbery
C-Store - Dunkirk, MD - Armed Robbery
C-Store - Fort Myers, FL - Armed Robbery
C- Store - Little Rock, AR - Armed Robbery
CVS - Novato, CA - Robbery
CVS - Simpsonville, SC - Armed Robbery
Cash America - Riverdale, GA - Burglary
Coin Store - Santa Rosa, CA - Armed Robbery
Domino's - Pompano Beach, FL - Armed Robbery
Family Dollar - Middle Township, NJ - Robbery
Family Dollar - Jackson, MS - Robbery
Fashion World - Rayville, LA - Armed Robbery/ Assault
Gas Station - Madison, WI - Armed Robbery
Liquor Store - St Peters, MO - Armed Robbery
Metro PCS - Muncie, IN - Armed Robbery
Pawn Shop - Clayton County, GA - Burglary
Pawn Shop - Las Vegas, NV - Armed Robbery
Pharmacy - Gastonia, NC - Armed Robbery
Restaurant - Royersford, PA - Burglary
Tire Store - Livingston, CA - Robbery
Walmart - Ashland, VA - Robbery
7-Eleven - Sterling, VA - Armed Robbery
7-Eleven - Sandy, UT - Armed Robbery
7-Eleven - Oakland Park, FL - Armed Robbery
7- Eleven - West Bountiful, UT - Armed Robbery


Daily Totals:
30 robberies
4 burglaries
0 shootings
0 killings




None to report.

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Featured Job Spotlights


Director Loss Prevention
Irvine, CA

The Director of Loss Prevention at Tillys builds and implements policies, programs, and procedures that control risk, reduce shrink and protect the employees and assets. The director is responsible for leading and developing LP team members in the corporate, retail, and distribution centers...

Vice President, Asset Protection
Columbus, OH

Oversees and directs all Asset Protection related functions for a Corporate Office, multi-state distribution centers and large retail store network. Responsible for enterprise direction and strategy as it pertains to Asset Protection with a goal of minimizing shrink, reducing loss and maximizing security and associate safety...
Vice President, Loss Prevention
Houston, TX

This pyramid head position is responsible for developing and leading this company's shrinkage reduction efforts and integrating these efforts throughout the entire organization...

Vice President, Asset Protection
New York, NY

The Vice President (VP) of Asset Protection is responsible for developing, coordinating, and leading the execution of all asset protection and risk management programs. Included in these responsibilities is the leadership of investigations and fraud mitigation teams to improve bottom line results...

Asset Protection & Fraud Manager
Westchester, IL

We offer you the challenging opportunity of Asset Protection and Fraud Manager. This position will support Corporate and Field Asset Protection functions including protective systems, vendor management, Incident Call Center; commerce and point of sale fraud systems; as well as other investigative/ administrative duties as needed...

Project Coordinator (LP Technology)
Dublin, CA

Provides support for all types of LP technology installation projects, (e.g. new stores, upgrades, remodels, maintenance/repair, etc.). Serves as the point of contact on all projects as assigned, interfacing with vendors, field management, and various corporate teams...

Project Lead (LP Technology)
Dublin, CA

The Lead, Project Coordinator facilitates the development, implementation, and ongoing execution of multiple Loss Prevention technology projects, programs and systems. This is accomplished by leading projects from concept to completion, acting as a subject matter expert, and working effectively with internal partners (i.e. Store Operations, Store Planning, IT, HR, Logistics, Purchasing, etc.) and external resources (i.e. vendors, service providers, etc.) to drive results, and monitoring to ensure all projects meet scope, timeline, and budget needs...
Loss Prevention/Asset Protection Investigator
Boston, MA

Responsibilities will include but are not limited to:
● Protect the assets of the distribution center as well as the associates and visitors.
● Maintain surveillance of the property via CCTV and physical inspections including perimeter checks...

Asset Protection Analyst
Norcross, GA

AP Analyst based in Norcross, GA reporting to the Director of Asset Protection. This high-visibility role will be responsible for business-wide security administration, multiple fraud detection programs and functional communication...

Regional Loss Prevention Manager
Sacramento, CA
● Develops and implements shrink reduction strategies and action plans for their coverage region and for individual stores as needed
● Creates and conducts training sessions at the regional, district, and store level to educate and bring awareness to loss prevention and shrink related topics...

Regional Loss Prevention Manager
Atlanta, GA

● Develops and implements shrink reduction strategies and action plans for their coverage region and for individual stores as needed
● Creates and conducts training sessions at the regional, district, and store level to educate and bring awareness to loss prevention and shrink related topics...

Asset Protection District Manager
Chicago, IL

The Asset Protection District Manager will lead the District in shrink reduction and profit maximization efforts. The position will proactively seek to bring economic value to the company, promoting profitable sales and world class customer service while ensuring a safe place to work and shop...

Regional Loss Prevention Manager
Pacific Northwest
Job responsibilities include, but are not limited to the following:
● Conducts internal investigations related to theft, business abuse, and safety violations by conducting interviews, determining course of action, and writing reports.
● Formal interview training, i.e. Wicklander-Zulawski or Reid Techniques...

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Stepping Into Big Leadership Shoes? 3 Ways to Bring Your Own Pair
While filling old shoes and changing the guard on leadership is a way of the business world, sometimes it's better if you don't try to fit into their shoes, and instead bring your own. Here's how you can make the transition an easier one and pave the path for your own leadership legacy. Get dirty

Five Benefits of Enlisting Help During a Career Transition
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Every industry, every company has its core objectives of adding value and impacting the whole. In theory, all of us are are on a mission to make a difference and create change that ultimately benefits the industry, the company we're with, and ourselves. At the end of the day, it's all about the people that are feeding this evolution and while that's our strength, it's also our weakness. Regardless of how strong our product, service or LP model is, it always comes down to the people and the relationships. And with those two variables constantly changing, sometimes for the better and at times for the worst, it's how you deal with the worst that determines how far you'll go and who you are. Facing it is the key and denial is the lock.

Just a Thought,
Gus Downing


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