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 10/12/18 LP, AP & IT Security's #1 News Source d-ddaily.net






National Association of Bunco Investigators 2018 Conference
Oct. 17-18

Florida Law Enforcement Property Recovery Unit Annual Training Conference
Oct. 24-26

Q4 RAM LP Committee Meeting
Nov. 7th
BJ's Wholesale Inc Corp. Office - Westboro, MA

RLPSA Connect
Nov. 15

NRF Big Show
Jan. 13-15

ISCPO 2019 Conference
March 6-7

CNP Expo 2019
May 21-24

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Captis Intelligence

Quick Take 9

How Reducing Theft Penalties Impacts Community Safety

Quick Take 8

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'18 National Retail Security Survey

2017 NRSS Survey

2016 NRSS Survey

2015 NRSS Survey





2018 GLPS - Group LP Selfies
Your Team - Your Pride - Our Industry
Building Industry Pride - One Team Selfie at a Time

Spartan Nash AP Team in Grand Rapids
for Annual Team Meeting

Featured in picture, left to right: Andrew Karl - AP Investigator, Brenda Stachowiak - Regional AP Mgr., Ed Hollenbach - Regional AP Mgr., Chad Rowe - AP Investigator, Cris Smith - AP Investigator, Jason Mann - AP Analyst, Ryan Shedd - AP Investigator, Jamie Mullin - Regional AP Mgr., Damon Cavasin - AP Director, Lora Walker - Admin. Asst., Bob Fairchild - Regional AP Mgr., Levi Davison - AP Investigator, Pat Daley - Regional AP Mgr., Kari Dorsher - AP Analyst, Josh Ellis - AP Investigator, Rob Labarr - AP Investigator, Bob Brill - Regional AP Mgr., Adam Moon - AP Investigator, Travis Hunt - AP Investigator

Submit Your Group LP Selfie and Group Vendor Selfie Today!



Jayson Sutton promoted to Vice President of Loss Prevention for Ross Stores, Inc.
Jayson was previously the AVP of Loss Prevention for the retailer, and has held various senior level leadership positions during his eight years there, including Sr. Director of Loss Prevention and Regional Loss Prevention Director. Jayson also held positions with Checkpoint Systems as National Account Manager, Target as Group Assets Protection Team Leader and Toys R Us as National Loss Prevention Manager. He earned his Bachelors of Science in Business Project Management from the University of Phoenix. Congratulations Jayson!

Submit Your New Corporate Hires/Promotions or New Position

Lowe's CEO Marvin Ellison Talks Emergency Preparedness
Retailer pledges $2M for Hurricane Michael relief efforts, doubling 2018 storm aid

To Lowe's CEO Marvin Ellison, the importance of surviving a storm like Michael is preparation and aid before such a destructive hurricane comes ashore. Lowe's Cos. Inc. supports evacuation centers and shelters by sending supplies such as blankets, hygiene kits, food and water as the storm nears.

The Mooresville, NC-based home-improvement chain also announced Thursday that it is donating $2 million in relief aid in the wake of Hurricane Michael, which includes that $250,000 for the American Red Cross. That brings Lowe's total relief support to $4 million for two storms within the last 30 days that have brought swaths of destruction to Southeastern states. The first was Hurricane Florence, which is still fresh in the minds of Carolinians.

"Even before a natural disaster strikes, our focus is on the safety and well-being of our associates, customers and communities," Ellison says. "Before, during and after a disaster, we are committed to helping residents of the communities we serve, and today's commitment starts by providing a safe shelter and critical supplies for our thousands of neighbors impacted by the devastation."

Before the storms strike, Lowe's ships plywood, generators, bottled water, chainsaws, tarps and gasoline cans to Lowe's centers in the path of the storms. Those orders for shipment - involving 400 truckloads of supplies - come from the Lowe's Emergency Command Center in Mooresville.

After the danger of the passing storms subsides, Lowe's employees are dispatched to the trouble spots.

"After any storm makes landfall, we transition to mobilizing our Employee Relief Teams who volunteer to be deployed to the hardest-hit areas so that impacted associates can focus on their families' needs," Ellison says. "More than 100 Lowe's associates stand poised to deploy to areas impacted most by Hurricane Michael."

Ellison also announced that Lowe's will double its commitment to the Lowe's Employee Relief Fund, which provides financial assistance to Lowe's associates during times of crisis. Established in 1999, the fund has so far delivered $35 million in financial aid to more than 30,000 employees. bizjournals.com

Editor's Note: Back in 2010, during a C-Level panel discussion at NRF Protect, Marvin Ellison - then EVP of Stores for Home Depot and a former LP executive himself - talked about how Hurricane Katrina in 2005 was a defining moment for Home Depot's Asset Protection team, as they took a huge leadership role in the organization's recovery efforts, making a huge impact that earned the respect of everyone at Home Depot at the time.

You can read more about Marvin's comments during that presentation and about his rise from LP executive to CEO in our Special Report from a few years ago here.

Hurricane Michael Death Toll Rises To 11 As Southeast Reels From Storm's Power
At least 11 people have died from Hurricane Michael, which slammed into Florida's Panhandle with 155-mph winds on Wednesday. The storm hacked a trail of catastrophic destruction in Georgia, the Carolinas and Virginia before finally heading back out over water. Five deaths were reported in Virginia, in addition to four in Florida, one in Georgia and one in North Carolina.

More than a million people are without electricity, and areas along the Gulf Coast and elsewhere report severe outages of cellphone service and other communications. As Michael moved through the Mid-Atlantic Thursday and overnight, flash flood warnings were sent to people in towns from the coast to the slopes of the Appalachian Mountains. npr.org

Florida Retailers Take a Hit as Hurricane Michael Makes Landfall

Hurricane Michael Damages Are Projected at $30 Billion as Relief Efforts Ramp Up

Waffle House - known for staying open during some of the worst natural disasters - has closed 30 restaurants due to Hurricane Michael

Walmart, Sam's Club announce $2.5 million for Hurricane Michael relief

Publix Charities Donates $250,000 for Hurricane Michael Recovery


Los Angeles, CA: Family of 'Penny Pincher Bandit' suspect fatally shot by LAPD detectives files lawsuit
Family members of a robbery suspect who was fatally shot by undercover Los Angeles police detectives in North Hollywood last year have filed a federal lawsuit alleging constitutional and civil rights violations, excessive force and negligence. Juan A. Barillas, 37, was shot multiple times on Nov. 30 following a short vehicle pursuit by Los Angeles Police Department Metropolitan Division officers and undercover detectives, according to authorities. LAPD Robbery-Homicide Division detectives had been investigating a series of recent robberies in the San Fernando Valley at the time. dailybreeze.com

Evidence based forensic tool to help solve violent crime:
Justice Department & ATF Name 22 Sites to Receive New National Integrated Ballistic Information Network Equipment
Helping to Connect Shooting Incidents & Identify Shooters

As the only crime gun ballistic network in the United States, NIBIN compares images of cartridge casings recovered at crime scenes and firearms recovered by law enforcement to connect shooting incidents and identify shooters. ATF's broader Crime Gun Intelligence strategy involves multiple technologies to identify criminal shooters and uses NIBIN as a leads-generator in support of this comprehensive approach. The deployments of this NIBIN equipment will help fill gaps in the intelligence and investigative networks and allow for a more efficient processing of firearm related violent crime evidence.

"Under President Donald Trump, the Department of Justice is prosecuting more firearm offenders than ever before," Attorney General Sessions said. "Ballistics technology has given law enforcement an unprecedented ability to make connections between cases and track down dangerous criminals. Today this Department of Justice is once again investing in the 85 percent of law enforcement officers who serve at the state and local levels and we are equipping them with cutting edge technology that will lead to smarter, targeted prosecutions of the most dangerous people in their communities. I have no doubt that this equipment will help to reduce crime in America."

NIBIN is helping cities solve crimes every day.

There are 16 agencies receiving NIBIN equipment for the first time:

Anchorage, AK PD Glendale, AZ PD
Aurora, IL PD Nassau County, NY Public Safety Center
Berks County, PA Lexington, KY PD
Charleston, WV PD Miami Gardens, FL PD
Cheney, WA State Patrol Orange County, NY Intelligence Center
Des Moines, IA PD Pensacola, FL Escambia Co Sheriff
Frederick County, MD Sheriff's Office Richmond, VA PD
Ft. Myers, FL PD San Bernardino, CA PD  justice.gov

NJFC Hosts Timely Loss Prevention Conference
Scott Dougherty, VP of LP, Saker ShopRites, and others to be honored

The New Jersey Food Council (NJFC), in partnership with the New Jersey Retail Merchants Association (NJRMA), will host the 2018 Loss Prevention Conference and Exhibition at Forsgate Country Club in Monroe Township on Thursday, November 1.

Linda Doherty, President & CEO of NJFC, explains the event tackles all aspects of loss prevention, ensuring security professionals understand all the latest trends in asset protection to preserve and protect company resources. In addition, awards will be presented to individuals and law enforcement officials committed to the field of loss prevention.

Doherty said, "With the overwhelming amount of dark threats targeting the retail community, loss prevention professionals will find this year's conference to be insightful and full of new information that will greatly benefit their businesses."

The event offers a number of compelling presentations, including an eye opening account of the significant threats of organized retail crime, emerging technologies, asset protection, active shooter scenarios, and the impact of the Regional Automated Property Information Database (RAPID) on the retail community.

Scott Dougherty, Vice President of Loss Prevention for Saker ShopRites, Inc. will accept the "NJFC Loss Prevention Professional Award." David Wallace, LP Analyst for Staples, Inc. will accept the "NJRMA Loss Prevention Professional Award". "Retail Law Enforcement Achievement Awards" will be given to FBI Special Agent Csapo and Somerset County Detective Jeff VanderGoot.

Amazon tops up pay for longtime staff after disgruntled workers
email Jeff Bezos directly

Amazon announced that it would boost the pay of longtime workers to counter fears that a new minimum wage increase would actually leave them out of pocket. That's after Amazon last week said it would up its minimum wage to $15 an hour starting November 1, including for part-time and temp workers, but also said it would phase out monthly bonuses and stock options for its hourly employees. Amazon is giving workers that already make $15 an increase of $1.25, and announced it will be introducing a direct stock purchase plan in 2019. businessinsider.com

Walmart to pay $65 million to settle lawsuit over seating for cashiers
Will begin providing seating to cashiers in California

Walmart Inc has agreed to pay $65 million to nearly 100,000 current and former cashiers in California who accused the retailer of violating state law by refusing to provide them with seating while they worked. Walmart denied any wrongdoing in the nine-year-old case, which was scheduled to go to trial later this year, in a filing in federal court in San Francisco on Wednesday. The settlement must be approved by a federal judge. In addition to the payout, the company said it would begin providing seating to its cashiers in California. reuters.com

California Employers: Be Prepared for These New Workplace Laws
California lawmakers considered a number of workplace-related bills this session addressing sexual-harassment prevention, lactation accommodations, pay equity and more. Gov. Jerry Brown had until the end of September to sign or veto bills. Here's what employers need to know about new laws that will take effect in 2019 and vetoed bills that may resurface. shrm.org

Don't Just Tell Employees Organizational Changes Are Coming - Explain Why
From leadership transitions and restructurings, to mergers and acquisitions, to regulatory changes, there seems to be constant unrest in the workforce. But according to one survey of more than half a million U.S. employees, almost one-third don't understand why these changes are happening.

This can be detrimental for any company trying to implement change. When employees don't understand why changes are happening, it can be a barrier to driving ownership and commitment and can even result in resistance or push back. And employees' resistance to change is a leading factor for why so many change transformations fail.

Executives and those responsible for leading change cannot assume that employees understand the reasoning behind them. You must spend time explaining the changes and why they are important. Based on my experience supporting organizational change initiatives, there are four key aspects to helping employees understand change, to drive commitment, and to ultimately contribute to your success.

  ● Inspire people by presenting a compelling vision for the future.
  ● Keep employees informed by providing regular communications.
  ● Empower leaders and managers to lead through change.
  ● Find creative ways to involve employees in the change.

Assuming employees understand the changes your company is going through will jeopardize your change initiative. So the next time you're approaching a change project, be sure to think about how you can inspire, inform, empower, and engage your most powerful ambassadors - and successfully lead your company into the future. hbr.org

EPLI: Protection Against Bad Actors at Work
Employment practices liability insurance (EPLI) can offset the cost of defending claims of sexual harassment and other bad behavior in the workplace.

Fearing lawsuits alleging wrongful employment practices, a growing number of business leaders are girding themselves with EPLI. After all, a big judgment for an aggrieved employee, not to mention the cost of litigation, could be devastating. But the right insurance policy could soften the blow. It might even save your business.

"A company can do everything right to follow best practices and policies, but that doesn't stop employees from filing lawsuits. And the cost of defending against those claims and paying them can be very expensive."
The average cost for defending and settling employment law cases is $160,000, according to business insurance company Hiscox.

EPLI "is a good way to mitigate risk to a company, and it's unfortunate that many small and midsize companies don't carry it."

Standard EPLI policies generally don't include wage and hour claims, like allegations of shortchanging employees on tips or failing to pay for time spent putting on protective clothing. Other types of claims that typically are excluded relate to the Worker Adjustment and Retraining Notification Act, COBRA, the National Labor Relations Act, the Occupational Safety and Health Act, and the Americans with Disabilities Act. shrm.org

Top 50 Mall Owners "Dying to Get Sears Out of Mall - They're Thrilled"
In malls where leases were signed decades ago, Sears rents could be as low as $4 a square foot. New tenants in the same space could bring as much as six times that amount.

But for mall landlords in more economically depressed areas, where there is often still a glut of run-of-the-mill retail and much of the former foot traffic has migrated to online shopping, the loss of Sears as anchor tenant could be troubling.

Either way, mall owners seem prepared for Sears to go. wsj.com

MedMen Become U.S.'s Largest Weed Retailer & Cultivator - Purchases PharmaCann for $682M
The combined company will have licenses in 12 U.S. states that will allow it to operate 79 cannabis facilities. Dubbed the Apple Store Of Weed due to its trendy retail outlets, L.A.-based MedMen began trading on the Canadian Securities Exchange in May.

"This is a transformative acquisition that will create the largest U.S. cannabis company in the world's largest cannabis market," MedMen CEO said in a news release.

Editor's Note: They've been picking up executives and building an LP program as well. investors.com

Will Amazon enter the insurance business?
Travelers Cos. Selling Home-Security Gear via Amazon

Travelers Cos. began selling discounted home-security and sensor devices to its home-insurance customers on Amazon.com Inc. on Wednesday, the first time an insurer has had a retail presence on the online retail giant. wsj.com

SEC Chair Says Quarterly Reporting Won't Change 'Anytime Soon'
In the near term, public companies won't get a break from quarterly earnings reporting, an idea that President Trump asked U.S. regulators to study. The Securities and Exchange Commission may weigh the idea of moving to six-month reporting for smaller firms, but "I don't think quarterly reporting is going to change for our top names anytime soon," SEC Chairman Jay Clayton said Thursday. wsj.com

Macy's Opening Thanksgiving at 5 pm

Dollar Tree and Family Dollar to hire 25,000 at Oct. 17 jobs event

UK: Karen Millen buys Coast's UK operations out of administration; Coast was owned by Aurora Fashions, which also owns retailers Oasis and Warehouse

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The D&D Daily respects your time & doesn't filter retail's reality



Nation's Leading Kentucky Bourbon Distillers
Give High Marks to Age ID

The Kentucky Distillers' Association (KDA) takes its commitment to the responsible consumption of bourbon and distilled spirits very seriously. For many years, the legendary organization has been engaged in programs ranging from events to the production of PSAs to keep alcoholic beverages from being sold to or sampled by young people.

The KDA built on that commitment when members deployed Age ID at multiple distilleries on the iconic Kentucky Bourbon Trail® and Kentucky Bourbon Trail Craft Tour® experience including Jim Beam, Four Roses, Evan Williams, Bulleit, Town Branch, Maker's Mark, Woodford Reserve, Angel's Envy, Willett Distillery and Boone County Distilling Co. Additional members are coming online soon.

Age ID is being used on mobile devices at visitor centers to authenticate drivers' licenses and other forms of identification to catch altered and fake IDs, which prevents underage access to alcoholic beverage sales and samples.

To celebrate the partnership and educate guests along the Kentucky Bourbon Trail® and Kentucky Bourbon Trail Craft Tour® about the initiative, Intellicheck and KDA released a public service announcement featuring prominent Master Distillers. You can see that video, here.

Why Age ID? KDA President Eric Gregory said Age ID's performance exceeded all competitors in a head-to-head technology comparison using IDs confiscated by Kentucky's Department of Alcoholic Beverage Control. "Age ID caught them all," he said. "It wasn't even close."

Read more here.

Every season brings its challenges for responsible business owners and operators like you and you don't have time to waste. High-tech fraudulent IDs are flooding the market and old school methods just don't work with these sophisticated fake IDs.

Whether your business is a restaurant, bar, lounge, or retail outlet, when you're selling age-restricted products like alcohol, e-cigarettes or tobacco, you need the right ID authentication and age verification solution working for you.

We're ready to give you a personal introduction to the budget friendly, high-tech app that is easy to implement and use online, mobile and at the point of sale.

Find out more at www.intellicheck.com or call 516-992-1900.


Terrorists likely to attack U.S. with drones, says FBI director
The FBI is convinced that terror groups will use drones to carry out attacks on American soil, director Christopher Wray said Wednesday. Wray told a Senate committee hearing the threat of drones and other unmanned aircrafts is "steadily escalating" due to their widespread availability and ease of use.

"The FBI assesses that, given their retail availability, lack of verified identification requirement to procure, general ease of use, and prior use overseas, UAS will be used to facilitate an attack in the United States against a vulnerable target, such as a mass gathering," Wray said in written testimony to the Senate Homeland Security and Governmental Affairs Committee, using an acronym for unmanned aircraft systems.

Wray noted that the U.S. has yet to face a drone attack by terrorists.

But he said the widespread use of the devices in overseas conflict areas suggests that it's only a matter of time before a terror organization or drug cartel employs them in an attack inside the U.S. nbcnews.com

Walmart sued for sharing customer purchase data with Facebook
Two Walmart customers are suing the retail giant over allegations that it knowingly disclosed their personal information, including their Facebook accounts and purchase information, without their consent when they bought video content on walmart.com, according to California Superior Court documents shared by Bloomberg Law.

Alicia Cappello and Catherine Mosqueda filed a class action suit alleging violations of U.S. and California codes pertaining to privacy around obtaining video materials, according to the filing. Walmart supplied their data to Facebook using "an advertising tool called a Facebook pixel on its retail website," according to their complaint. retaildive.com

Hardee's franchiser improves data usability to help with LP and more
Boddie-Noell Enterprises, the largest Hardee's franchise operator in the country, with more than 340 stores in four states, selected SAS Viya, a cloud-enabled, in-memory analytics engine that offers scalable processing to address the analytical challenges of today's growing organizations. Viya helps organizations better process data and gather insight across all departments with an intuitive analytics system that does it all under one platform.

BNE decided at the outset that the new enterprise data system would be designed to serve multiple departments and functions. Once marketing was up to speed, loss prevention began exploring it to spot exceptions, something it found was easier to do with visual capabilities, Haley says. Loss prevention can now modify reports and quickly and easily put specific pools of data into a visual format. As a result, the department can better identify things such as overuse of expired or non-applicable coupons, credit card fraud, abuse of the employee meal program and instances of cashiers putting money straight in their pockets.

Before, it was very hard to detect some of these things," says BNE software developer Will Haley. "Instead of having to use the same reports again, they can go down and modify them, change them. We put a tool in place called Decision Maker that easily allows them to change the criteria on the reports that we run for them daily."

BNE may soon find other applications in finance, supply chain management, human resources, training and compliance, Haley says. The POS system is now integrating all employee information on hours and training so requirements can be consolidated. stores.org

Most Malware Arrives Via Email
Watch out for messages with the word "invoice" in the subject line

A new report finds malware, malice, and email messages inextricably bound together in employee inboxes. The tie is so strong that more than 90% of all malware is delivered via email - and that's not the end of the bad news for system managers.

According to the "Cofense State of Phishing Defense 2018" report, the average employee doesn't go two full days between phishing messages, and more than half of those messages come with the word "invoice" in the subject line. Phishing isn't the only danger packaged with the malicious email, either: Twenty-one percent of the email messages flagged as criminal in intent carried malicious attachments along with any phishing or other behavioral malware. darkreading.com

Hackers Are Using Stolen Apple IDs to Swipe Cash in China
Ant Financial's Alipay and Tencent Holdings Ltd. warned that cyber-attackers employed stolen Apple IDs to break into customers' accounts and made off with an unknown amount of cash, in a rare security breach for China's top digital payments providers. It's unclear how the attackers may have gotten their hands on the Apple IDs, which are required for iPhone users that buy content such as music from iTunes or the app store. bloomberg.com

iPhones may soon be able to automatically detect spam calls
Apple feels your spam call pain. The company apparently filed a patent called "Detection of spoofed call information" that would enable an iPhone to check whether a call is legitimate. If it's not, the phone would automatically either display a warning to the user or prevent call alerts, such as ringing and vibration. engadget.com

One-Third of US Adults Hit with Identity Theft

Cyber Security Market Expected to be US$ 170 Billion by 2022



Intellicheck is an industry leader in fraud prevention. The company's Retail ID solution stops fraud before it starts on mobile devices, online and at the point of sale. Intellicheck's state-of-the-art technology tackles retail's most costly and challenging fraud issues including fraudulent account openings, account takeovers, card-not-present fraud, gift card fraud, fraudulent check transactions, and more.

With retail loss prevention facing exceptional, costly challenges with skyrocketing incidents of fraud, Bryan Lewis, President & CEO, explains what makes Intellicheck uniquely qualified to handle those challenges.

Dan Santell - Captis Intelligence - Quick Take 10

Dan Santell walks Joe and Amber through the process of how Captis Intelligence's solution works for retail LP - from incident to offender identification to apprehension. Learn how Captis can easily integrate with a retailer's existing technology infrastructure and what the challenges and opportunities are for facial recognition.



Magecart strikes again: targets Shopper Approved eCommerce websites
The notorious hacker group Magecart organized a new malware attack, this time targeting an online web company Shopper Approved which specializes in providing rating seals for online shops for customers to vote.

RiskIQ security researchers, who have been following Magecart's actions for the past few months, issued a report providing details of the attack.[1] As it turns out, the hack did not affect the website of Shopper Approved itself, but instead targeted eCommerce partners. Cybercriminals used the same method when targeting Ticketmaster, British Airways[2] and NewEgg:

Similar to the attack against Ticketmaster, this attack did not impact a single store directly. Instead, it attempted to skim payment information from multiple online stores at once by compromising a widely used third party.

The overall impact of the attack was relatively small, as the skimmer was detected and removed quickly. Additionally, while the widget is active on many shopping sites, only a small fraction of those was affected. The exact number of affected customers is unknown, but experts believe data of around a few hundred people was stolen.

However, the main reason why the attack was such a low scale is that most of high profile shopping carts block external scrips from running on the checkout page, which is a good practice. Additionally, the skimmer was only triggered on pages that contained specific keywords within the website address. 2-spyware.com

For Finish Line, higher tech yields lower fraud
While fraud is a risk assumed by merchants of all shapes and sizes, the nature of ecommerce adds a dimension of intrigue.

The problem will only become more urgent. According to the U.S. Commerce Department, ecommerce represented 9.6 percent of all retail sales in the United States as of the second quarter this year. Online retail spending for all of 2017 totaled $448 billion, a 16 percent increase over 2016.

Taking note of the trend and with 20 percent of its total revenue coming from digital sales, in 2016 Finish Line decided to reevaluate and upgrade its ecommerce protocols and began working with fraud detection technology from Riskified.

"Previously, Finish Line was using a rule-based fraud screening tool in combination with an in-house manual review team," says Dajana Gajic-Fisic, head of ecommerce risk management at the athletic footwear and apparel chain.

Riskified's system uses different types of integration depending on which ecommerce platform a merchant uses. Mineault says Riskified also aggregates data to build models of legitimate customers versus fraudsters that are specific to particular merchants and even to distinct product lines, such as sneakers - Finish Line's mainstay product.

"Since sneakers have a strong secondary market, the sneaker model is very adept at locating this particular type of fraud," Mineault says, "and steps up its game when new products are introduced."

Machine learning can respond to threats of that nature instinctively and in less time than conventional methods. Riskified's research indicates that trends affecting one merchant tend to occur across an entire industry or even beyond one industry. Since Riskified works with clients over a wide range of verticals, variations of data over different industries can be analyzed. The insights gained working with one client are then used to enrich the entire system, making it more effective. Read more at stores.org

Online sales of e-cigarettes and vape: What FDA regulations could mean

Travelers Cos. Selling Home-Security Gear via Amazon

Warehouse Space Growing Tighter on Rising E-Commerce Demands

Americans Comfortable Buying From Small Online Merchants During Holiday Season

Halloween season e-commerce sales will top $3 billion



Middletown, OH: Walmart associate steals $9,000 worth of cellphones
A Walmart Associate told Middletown Police that he stole about $9,000 in cellphones because he was "in need of funds," according to a police report. Austin Fink, 25, was charged with theft, a fourth-degree felony. Police were called to Walmart on Sunday evening by a loss prevention employee who said Fink admitted to stealing cell phones over the past few months. journal-news.com

Albuquerque, NM: Thieves offload loot via social media as repeat offenders become more dangerous
Thieves targeting your favorite stores are getting bolder, but they're also getting more tech savvy when it comes to how they're offloading the loot. All over New Mexico, thieves are snatching whatever is on the shelves before heading online and selling those stolen goods straight to you.

Albuquerque Police Sgt. Jeffrey Barnard told 4 Investigates that it's getting harder to track thieves as repeat offenders become more elusive, operating, in some cases, almost entirely online. APD tells 4 Investigates that while websites like Craigslist were often used to offload stolen goods, thieves are now changing up their tactics. Facebook Marketplace and smartphone apps like Offer Up and Let Go are now the go-to dumping sites for those products.

According to the National Retail Federation, the top stolen items nationwide include: designer clothing, denim pants, razors, infant formula, designer handbags, laundry detergent, cigarettes, high-end liquor, jewelry and teeth whitening strips. In Albuquerque, electronics and power tools are especially popular targets, according to APD. Shoplifting cases are usually committed by repeat offenders. For example, 26-year-old Cathy Hildebrand is what investigators in APD's Organized Crime Unit call an "alert offender." She has been in and out of jail at least 15 times in the past five years, according to police records.

Just last month, police say surveillance video captured Hildebrand and an accomplice at a Home Depot stealing power drills. Hildebrand would sell stolen items online using the app called Offer Up, according to police. She has posted at least 50 items for sale on the app - mostly power tools - selling them off for about $10,000, according to a review of her Offer Up account. kob.com

The Hot New Millennial Trend Is Scamming Amazon for Big Money
Florida man charged with $230,000 fraud

A small cottage industry of online criminal entrepreneurs have been making bank abusing Amazon's super customer-friendly return and merchandise replacement policy, according to court documents in two recent federal cases and conversations with cyber crime experts.

Last week in Tallahassee, Florida, Joseph Sides was arraigned on federal charges of wire fraud, mail fraud, and conspiracy to commit mail fraud. The 24-year-old from Boca Raton, who pleaded not guilty, was accused of masterminding a scheme to obtain compensation for items he falsely claimed were either damaged, defective, or not delivered.

Specifically, the feds alleged Sides scammed Amazon out of about $230,000 worth of electronics-including gaming consoles, accessories and a GoPro camera-by using false names with corresponding email addresses, altered street addresses for the deliveries, and unnamed co-conspirators. He created some 501 fake Amazon accounts that were used to make 821 successful requests for replacement merchandise, refunds, or other concessions on a total of over 1,200 orders between March 1, 2016, and June 15, according to the indictment.

The prosecution against Sides came on the heels of another case involving Erin and Leah Finan, a couple from Indiana. Last year, the pair pleaded guilty to scamming $1.2 million from Amazon by fraudulently obtaining 2,700 replacement items, mostly electronic goods. On May 29, Erin was sentenced to 71 months in prison and Leah was sentenced to 68 months in prison. Meanwhile, Sides was facing up to 20 years behind bars for each charge. vice.com

Michigan man indicted for having 36 counterfeit credit cards, nearly 500 credit card account numbers and a machine for making counterfeit cards
Edris Alim Sherrieff, 24, of Roseville, Michigan, was indicted on one count of possession of counterfeit credit cards and one count of illegal possession of device-making equipment. Sherrieff was found on July 21, 2017, in possession of 36 counterfeit credit cards, 490 unique credit card account numbers and a credit card encoder, according to the indictment. This case is being prosecuted by Assistant U.S. Attorney Brian Deckert following an investigation by the U.S. Secret Service and Ohio State Highway Patrol. justice.gov

Springfield, MA: Shoplifting suspect threw drill bits and saw at Lowe's employee

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Shootings & Deaths

Lehigh Acres, FL: Man allegedly fired gun at Family Dollar
after being denied tobacco

A woman in Lehigh Acres said a quick trip to Family Dollar on Bell Boulevard South and Switchboard Lane nearly turned into a life or death situation Thursday afternoon. "The gentleman opened the door and saw the kid in his garage with his gun," Susan Crosley said. Crime scene tape and cop cars surrounded a house across the street and the Family Dollar store. Crosley said her daughter was in the checkout line when the customer in front of her screamed for everyone to get down. She said that her daughter told her the man was shooting from across the street inside his garage, balancing his gun on a pool table. She said a store manager told her that the shooter had tried to buy tobacco products in the store but was asked to leave. nbc-2.com

O'Brien County, IA: Woman in fatal crash arrested for JC Penney's Shoplifting
The O'Brien County Sheriff's Department reported the arrest of Kari Irene Buckley, 32, Sheldon, about 7 a.m. Wednesday, Oct. 10, on a warrant on a charge of fourth-degree theft. The arrest stems from Buckley's involvement in a fatal collision on July 16. She was a passenger in a pickup driven by Dustin Michael Engelkes, 29, Sheldon, that collided with a car driven by Benjamin "Benji" Paul Gruis, 30, Melvin, of a gravel road intersection southwest of Sanborn. Gruis was killed in the crash.

According to court documents, authorities found clothing in the vehicle that Buckley was riding in belonging to J.C. Penney's Co. in Spencer that had not been purchased by Buckley, who stated she had been shopping earlier in the day. The clothing had a total value of about $245. The security scan buttons still were attached to the clothing. nwestiowa.com

Cleveland, OH: 1 Woman killed outside C- Store in Drive-by shooting

Robberies, Incidents & Thefts

Duluth, GA: Man uses device to block Duluth cop's radio signals during robbery
A routine burglary arrest in Duluth became not-so routine when an officer tried to call for backup - and couldn't. Duluth Police said David Hannan had a device on his belt that was jamming radio signals, preventing the officer to use his radio. Hannan is accused of using a crowbar to break into a diner near a pharmacy, which police said might have been the real target. While he was being arrested, police said they found a device with six antennas sticking out on his hip, which they said was a signal jammer. ajc.com

Kensington, MD: Police release Video of Attempted Armed Robbery at 7-Eleven
Montgomery County police released Thursday surveillance video showing a woman attempting to rob a Kensington 7-Eleven at gunpoint shortly before 3:45 a.m. Oct. 9. The one-minute video shows a woman wearing a red dress, white sneakers and what appears to be a green camouflage hat entering the 7-Eleven at 3507 University Blvd. West. The woman then walks immediately over to the checkout counter and takes a handgun out of a clear, plastic bag that she is carrying. She then points the gun at the store clerk who is standing behind the checkout counter, announces the robbery and demands cash, according to a police press release. bethesdamagazine.com

Benton Township, MI: Pharmaceutical Delivery driver robbed outside Walgreens; beaten with baseball bats
Police are looking for two suspects who robbed a pharmaceutical delivery driver in Benton Township on Thursday morning. The Benton Township Police Department tells us it happened outside of the Walgreen's store on Napier Avenue around 9:30. The pharmaceutical delivery driver had been loading some medications into the store when he was attacked by two men with baseball bats. They hit him on the head and legs and made off with an undisclosed amount of prescription drugs. wsjm.com

Stafford, VA: Juvenile Arrested for knifepoint Armed Robbery of a Walmart Cashier

Virginia Beach, VA: Shots fired between Police Officer, suspect after 7-Eleven robbery

Cheyenne, WY: Woman who threatened Bomb in attempted C-Store Robbery bound over for trial

Huntington Beach, CA: Police chase ends when suspect smashes into a Jack in the Box

Houston, TX: Woman says she caught man filming her in dressing room at Academy Sports

Beaumont, TX: 4 Juveniles and 1 adult arrested for C-store Armed Robbery

Kay Jewelers in the Off Mall, Garner, NC reported an Armed Robbery on 10/11 at 4:10pm, items valued at over $200,000

Kay Jewelers in the Jackson Plaza, Cookeville, TN reported a Grab & Run on 10/11, items valued at $1,188

Piercing Pagoda in the Santa Fe Place Mall, Santa Fe, NM reported a Grab & Run, item valued at $50

Zales in the San Jacinto Mall, Baytown, TX reported a Grab & Run on 10/11, items valued at $1,199

Credit Card Fraud

2 Florida Men Plead Guilty To Multimillion-Dollar Credit Card Fraud Scheme
Between 2013 and 2017, BECKISH, DEMARIA and others, created and operated dozens of sham online companies that purported to sell dietary supplements and similar products called "nutraceuticals" over the internet. The websites of the defendants' companies purported to sell products like dietary supplements but, in reality, were primarily used to repeatedly bill consumers who never ordered their products, or even if they did, almost never received them. The defendants used these websites as a cover for unauthorized and recurring charges that were placed on thousands of credit card numbers that the defendants had purchased or obtained, or had acquired from consumers who had attempted to order the products in question. For example, in one email, DEMARIA asked BECKISH: "Are we shipping these guys actual nutra products? Lol." To which BECKISH responded:  "Nope." 

Credit card processors paid millions of dollars in refunds for fraudulent charges associated with the defendants' companies between 2013 and 2017 in attempts to refund affected consumers. justice.gov

Sentencings & Charges

Pettis County, MO: Man gets 30 years for Armed Robbery of Gold Buyers; shot and violently beat 75 year old Owner

Taylorville, IL: Man faces federal charges in Cash Store robbery; up to 25 years in federal prison

St Thomas, VI, US: 2 indicted for 2 Jewelry store Armed Robberies and Money Laundering; Hobbs Act facing 20 years


C-Store - Moiliili, HI - Armed Robbery
C-Store - Louisville, KY - Armed Robbery/Store clerk shot, killed
C-Store - Beaumont, TX - Armed Robbery
C-Store - Hertford County, NC - Robbery/ Assault
C-Store - Cheyenne, WY - Armed Robbery (Bomb Threat)
C- Store - Logan, UT - Robbery
Cellphone store - Weston, FL - Armed Robbery
Circle K - Greenville, NC - Armed Robbery
Cricket Wireless - Houston, TX - Armed Robbery
Dollar General - Fairview Heights, IL - Armed Robbery
Dollar General - Tulsa, OK - Armed Robbery
Hibbett Sporting Goods - Carlsbad, CA - Robbery
Famous Footwear - Carlsbad, CA - Robbery
Gas Station - Nashville, TN - Armed Robbery
Gas station - Richmond, IN - Armed Robbery
• Jewelers - Garner, NC - Armed Robbery
Liquor store - San Antonio, TX - Robbery
Liquor store - North Little Rock, AR - Burglary
Restaurant - Duluth, GA - Burglary
Restaurant - Portland, OR - Armed Robbery
Walgreens - Benton Township, MI - Armed Robbery
Walmart - Stafford, VA - Armed Robbery
7-Eleven - Virginia Beach, VA - Armed Robbery/Shooting between suspect and officers



Daily Totals:
21 robberies
2 burglaries
2 shootings
1 killing



Weekly Totals:
99 robberies
25 burglaries
4 shooting
1 killings



Katherine Board
named Multi Unit Loss Prevention Manager for Delaware North


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Featured Job Spotlights


Divisional Loss Prevention Director

Provides strategic loss prevention management for a division of 2,000+ stores with sales volumes totaling +/- $4B. Maximizes profits by developing and executing programs to reduce and prevent the loss of company inventory/assets and managing Regional Loss Prevention Managers within an assigned geographical area...

Director Loss Prevention
Irvine, CA

The Director of Loss Prevention at Tillys builds and implements policies, programs, and procedures that control risk, reduce shrink and protect the employees and assets. The director is responsible for leading and developing LP team members in the corporate, retail, and distribution centers...
Global Manager of Environmental Health and Safety
Austin, TX

● Establish goals for EHS performance and implement effective EHS systems to ensure continuous improvement
● Provide oversite to Regional Environmental Health and Safety Administrators and Global Risk Leadership on EHS matters with a focus on environmental issues...

Regional Asset Protection & Safety Manager
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The Regional Asset Protection and Safety Manager will lead the Region in shrink reduction and profit maximization efforts. The position will proactively seek to bring economic value to the company, promoting profitable sales and world class customer service while ensuring a safe place to work and shop...

Regional Loss Prevention Manager
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This position is responsible for managing all aspects of loss prevention for a geographic area to reduce and control shortage and other financial losses in 120 to 140 company stores. The coverage areas average $550 million in sales revenue and $3.5 million in shrink losses annually...

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The Loss Prevention Investigator is responsible for utilizing proper investigative techniques and act as the primary liaison with field operations management. Conducts investigations into cash losses, deposit shortages, associate theft, overall shrinkage, and other matters...

Regional Asset Protection Manager
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The Regional Asset Protection Manager will lead their region in Shrink Reduction, Asset Protection and Safety efforts through an in-depth understanding of the overall business, effective partnerships and by directing the region with integrity and professionalism...

Loss Prevention Market Specialist
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To monitor store locations to detect, investigate and resolve internal and external situations and circumstances that could lead to or result in losses to the company. All actions and conduct within the scope of the position must be performed according to performance standards set by Burke's policies, procedures and Code of Ethics...

Loss Prevention/Asset Protection Investigator
Boston, MA

Responsibilities will include but are not limited to:
● Protect the assets of the store as well as the associates and visitors.
● Maintain surveillance of the store via CCTV and conduct physical inspections including perimeter checks...

Asset Protection Analyst
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AP Analyst based in Norcross, GA reporting to the Director of Asset Protection. This high-visibility role will be responsible for business-wide security administration, multiple fraud detection programs and functional communication...

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Give Feedback Like a Traffic Light, Be a "Mirror Holder" and Spot & Freeze

How to Give Feedback Like a Traffic Light
Getting feedback can be difficult for so many of us. We may get defensive or brace ourselves for what we're about to hear, but there's a simple model to help give feedback in a way that encourages people to listen and follow your advice. Red, Yellow, Green

This Common Feedback Technique is Hurting Your Best Employees. Here's What to Do Instead
Pointing out an employees flaws and what they could improve upon can wear down a talented team member and may lead to poor performance and self-doubt. Instead of pointing out areas of improvement, use the spot and freeze method. Spot growth, freeze victories

Want Others to Take Your Feedback Seriously? Try This Simple Approach
Getting others to accept our feedback is a challenge. If you want your feedback to produce a positive and meaningful results, change your mindset and become a "mirror holder". Let them see it for themselves

Your Feedback Isn't Working. Try These 3 Strategies to Boost Your Team's Morale and Performance
Motivating your team can be an uphill battle for many companies. While not everyone can be inspired or motivated in the same ways, you can help your staff reach their full potential just by framing your feedback and phrase in a certain way. Growth mindset cultures



At first your career is comprised of daily achievements and struggles all pointing towards an annual review and hopefully an increase or a promotion that can be celebrated at home and shared with family and friends. Mid way thru, your career takes on a life in and of itself and the world becomes smaller with everything shared good, bad, and even non-truths with everyone. It's at this point that lights go on in your mind and the world appears right outside your door waiting and watching. What use to be instant responses now become hesitations. Decisions and actions, while influenced with experience, now become thought out critical moves open to instant interpretations and criticisms. At this point one must rely on your instinct and what you know to be true and right because indecision and hesitation is what gives birth to mistakes and failure. Every seasoned executive knows the path of failure and losing battles and they know as well that instinct, knowledge, effort, and doing what's right will ultimately rule the day.

Just a Thought,
Gus Downing


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