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2018 GLPS - Group LP Selfies 
Your Team - Your Pride - Our Industry 
Building Industry Pride -
One Team Selfie at a Time 
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CVS Health Division 3 
Asset Protection Team 
"Helping People On Their Path to 
Better Health"  | 
 
 
 
  
Seated Left to Right: 
District AP Leaders - Sandra Villanes, Lindsay Evans, Amy Ketchie, Megan Holstein, 
Laura Duke and Marian Naylor 
 
Middle Row Left to Right: District AP Leader - Mark Wolf, Region AP Manager 
- 
Steve Evans, Region AP Manager - Andy Zumbrum, Division AP Director - Raymond Sosa, 
Region AP Manager - Timothy Kneidel, District AP Leaders - Dwight Bennett and Jason Lotts 
 
Back Row Left to Right: District AP Leaders - Matthew Johnson, Daniel Tortoriello, John Ferrara, Jeffrey Fairchild, John Trusch, Bradley Zaretsky, 
James Gerwig and Linwood Byrd  
 
Submit Your Group LP 
Selfie Today! 
 
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RAM Loss Prevention Committee Announces 
Departure  
of Long Time Chairman, Kevin Plante 
 [Boston, 
MA] January 23, 2017-Retailers Association of Massachusetts (RAM) announced 
the resignation of its Loss Prevention Committee Board Chairman, Kevin 
Plante. A leader in the loss prevention community, Kevin is responsible for 
spearheading the creation of RAM's Loss Prevention Committee as a network 
for information sharing, educational efforts, partnership building and 
advocacy for retailers in Massachusetts and the New England region. Early in 
his chairmanship, Kevin served as the architect of the annual New England 
Loss Prevention Expo which, after celebrating its eleventh year in September 
of 2017, remains the region's premiere loss prevention event. He also 
authorized the creation of the New England Organized Retail Crime Alliance (NEORCA.org), 
an industry run web portal that provides real time case information, trend 
tracking and communication capabilities to the New England LP community and 
law enforcement partners. And through the committee's persistent advocacy 
efforts, Kevin's tenure as chair also saw the successful adoption of much 
needed Organized Retail Crime Statues in Massachusetts in 2014.  
  
"Kevin Plante's contributions to RAM and the LP Committee cannot be 
understated," said RAM President Jon Hurst, "His experience, expertise and 
relationships within the industry have proved essential to the ongoing success 
of our loss prevention efforts."  
 
The RAM LP Committee extends its thanks to Kevin for his many years of 
service to the Retail and LP community. 
Brendan Fitzgerald voted 
Committee Chair for  
Retailers Association of Massachusetts 
 In 
the wake of Plante's departure the LP Committee Board unanimously voted 
Brendan Fitzgerald, Vice President Asset Protection for BJ's Wholesale Club, 
to the position of Committee Chair. A long time RAM LP Committee Board 
member, Fitzgerald's career in retail spans almost two decades, with the 
past fifteen years specializing in the Asset Protection field. During that 
time Fitzgerald has worked in single store, multi-unit and corporate office 
roles primarily focusing on physical security, shrink reduction, internal 
and external investigations, ORC, staffing and development of teams and 
security management.  
 
"I have been fortunate enough to work alongside Kevin for nearly ten years 
on the RAM LP Committee Board, Kevin's passion for the industry and the 
people in it is unrivaled," said Fitzgerald, "Over the years Kevin has gone 
above and beyond providing the loss prevention community with quarterly 
meetings, our annual conference, NEORCA, ORC legislation enacted, stronger than 
ever public/private partnerships and most importantly a network that promotes 
career growth and development."  
 
The RAM LP Committee is scheduled to host its first quarterly meeting of 
2018 on Wednesday, February 21, 2018 from 9:30am to 12:00pm at the 
Burlington Wegmans, 53 3rd Ave, Burlington, MA 01803. Interested attendees 
are asked to kindly RSVP at 
info@retailersma.org. 
  
  
Donna Gudridge Named Client Program Manager - NAM  
for Sekura Global 
Donna has had 15 award winning-years working with top Loss Prevention 
professionals from across the USA. She has an expansive knowledge of retail and 
a history of helping retailers improve their ROI with time saving and effective 
processes. Donna is already well known throughout the industry for delivering 
innovative and effective programs, proven to help retailers reduce their shrink 
while maximizing their ROI; all values that Sekura Global champions.
Read more in today's Press Release column below. 
  
Submit Your New Corporate Hires/Promotions or New Position  | 
 
  
 
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The Impact of One Social Media Post 
Mattress Firm CEO defends company in statement as online conspiracy theorists 
question how it stays open 
Tuesday, Reddit comment that
suggested Mattress Firm was laundering money went viral before being 
removed. 
 
Mattress Firm is fighting back against online conspiracy theories that claim 
it's a money-laundering operation.  
The retailer received some unexpected attention this week after a wild 
conspiracy theory about why there are so many store locations went viral on
Reddit. 
 
"The idea that the proximity of Mattress Firm store locations is related to 
money laundering or any illegal activity is absolutely false," CEO Ken Murphy 
told Business Insider in a statement on Wednesday. 
 
The Reddit comment that sparked the theory suggested that Mattress Firm, the 
largest specialty mattress retailer in the US, is laundering money. The comment 
was later deleted, spurring even more speculation,  The 
Next Web reported.
businessinsider.com 
 
Amazon Go's New Cashier-Less Store Already Had Its First 
Shoplifting Incident Never Planned for Honest Shoppers 
Amazon Go's presumably foolproof armor are already starting to show. Reporting 
on the unveiling of Amazons Go's first outpost in Seattle, Deirdre Bosa of CNBC 
noticed that she wasn't charged for an item as she departed the store. This 
means, barring any late charges she accrues from the company, she's Amazon Go's 
first shoplifter, which is a huge milestone for petty theft! 
 
Her tweets and confusion point to an interesting gray area: What constitutes 
shop lifting in a store that essentially requires people to pick things off 
shelves, place them in their bags, and walk away? 
 
"First and foremost, enjoy the yogurt on us," VP of Amazon Go Gianna Puerini 
told CNBC. "It happens so rarely that we didn't even bother building in a 
feature for customers to tell us it happened. So thanks for being honest and 
telling us. I've been doing this a year and I have yet to get an error." 
 
Peurini also said the company has no intention to introduce the cashier-less 
technology at Whole Foods at the moment.
thrillist.com 
 
Walmart rep says PD Calls are 'proof LP is doing its job' 
 
Johnson City, NY: JCPD called 458 times to Walmart last year 
Last year, there were 458 police calls to the Johnson City Walmart location, a 
majority having to do with theft. The more time spent at Walmart means fewer 
officers available for other calls.  
 
12 News reached out to Walmart for comment. Ragan Dickens, a spokesperson with 
Walmart, acknowledged there are a significant number of calls to the Johnson 
City store, but says that is proof the employees and the loss prevention 
staff at Walmart are doing their job to ensure a safe and enjoyable shopping 
experience.  
 
In recent years, Walmart has shifted its focus from detecting shoplifters to 
deterring them. The focus is threefold, focusing on people, technology and 
programs. "We want to harden the target and make it more difficult for 
people," Dickens said. New technologies and the shift in focus have helped 
Walmart cut down on the number of police calls according to Dickens. There are 
even plain-clothed employees in Walmart stores trying to catch shoplifters.  
 
In 2016, Walmart says it had a 30 percent reduction in police calls to its 
stores nationwide. In 2017, the store says it saw a 15 percent reduction. 
 
It's important to note, no one is blaming Walmart for the problems, but stating 
that criminals are targeting the store for their crimes.
wbng.com 
 
Intellicheck Signs Partnership Agreement with 5K Technical Services to Expand 
Retail ID Product Adoption in Key Market 
Intellicheck, a trusted industry leader in real time identification 
authentication and threat identification technology solutions, today announced 
the signing of a partnership agreement with 5K Technical Services, a leading 
full-service IT company in North Texas with a growing client base of online and 
brick and mortar vaping businesses.
businesswire.com 
 
C-Store Theft Up 10% in UK in 2017 - 2nd Yr in a 
Row 
Justice System & Cops Redirecting Resources 
The Crime Survey for England and Wales, which covers the year to September 2017, 
reveals that the number of shop thefts reached 383,178 last year. This marks the 
second consecutive year of increases, despite an overall decline in the level of 
crime. 
 
James Lowman, ACS chief executive, said: "The increase in shop theft reported by 
the ONS is extremely concerning for convenience retailers, but will not come as 
a surprise. Most retailers in the sector will have experienced some form of shop 
theft over the last year, with many dealing with persistent repeat offenders 
that aren't being dealt with properly by the justice system. 
 
"The figures released today also only refer to reported instances, and with 
police forces increasingly looking to redirect resources to other crimes, 
retailers could be dissuaded from reporting thefts committed against their 
business. We encourage all retailers that have been affected by theft to report 
those incidents, and will continue to encourage police forces to ensure that 
theft is taken seriously at a local level." 
 
ACS' 2017 Crime Report shows that last year, shop theft alone cost the 
convenience sector in excess of 131m UK pounds. talkingretail.com 
 
Fuel Theft: Mexican drug cartels are targeting a multibillion-dollar industry 
Fuel theft is fast becoming one of Mexico's most pressing economic and security 
dilemmas, sapping more than $1 billion in annual revenue from state coffers, 
terrorizing workers and deterring private investment in aging refineries that 
the government, following a 2014 energy reform, hoped instead would be thriving 
with foreign capital. 
 
Because of government offensives that toppled narco kingpins in recent years, 
Mexico's drug cartels have splintered and are eager for new sources of revenue. 
Now their increasingly dominant role as fuel thieves pits two of the country's 
biggest industries - narcotics and oil - against one another.
businessinsider.com 
 
Opioid Testing by Employers Is Becoming More 
Common 
The opioid epidemic-the growing problem of individuals abusing prescription 
painkillers-has resulted in more employers testing for these drugs in the 
workplace. But is such testing legal? It is, drug testing experts say, as long 
as certain procedures are followed. 
 
For companies with safety-sensitive positions that are not covered by the DOT 
regulations, testing for opioids is a prudent way to limit risks and 
liabilities, said Laura Shelton, executive director of the Drug & Alcohol 
Testing Industry Association in Washington, D.C. Safety-sensitive jobs might 
include construction workers, warehouse employees and machinery operators, she 
noted. 
 
Employees who abuse opioids might injure themselves or others on the job, 
damage property, steal from employers or customers, be late or absent 
more often, do work of poor quality or quantity, or create morale problems, said 
Eric Hobbs, an attorney with Ogletree Deakins in Milwaukee.
shrm.com 
 
Rite Aid To Pay $4M Over Improper Meth Ingredient Sales 
Rite Aid Corp. will pay $4 million to end a criminal investigation into its 
improper sales of pseudoephedrine, the Sudafed ingredient used to make 
methamphetamine, West Virginia federal prosecutors announced Wednesday. 
 
The pharmacy has already admitted to the improper sales and has instituted a 
series of steps to curtail future abuse, including only selling tamper-resistant 
single-ingredient PSE in West Virginia and training employees to recognize those 
buying PSE to make meth. The $4 million penalty will stay in the state, going 
toward treating addiction and compensating crime victims, prosecutors said.
law360.com 
 
Winn-Dixie Escapes Ex-Worker's FLSA Retaliation Suit 
Fired For Stealing After Reporting Alleged Labor Violations 
A Florida federal judge handed a quick win to Winn-Dixie Stores Inc. Wednesday 
in an ex-worker's suit claiming he was fired after reporting various Fair Labor 
Standards Act violations to the grocery store chain, saying he was suspected of 
stealing in between complaining about the alleged violations and the 
termination. 
 
U.S. District Judge Beth Bloom granted summary judgment to the supermarket chain 
in Anibal Antonio Aguilar Fernandez's suit, which claims he was canned after he 
reported FLSA violations to the company's hotline and management. The judge 
wrote that while Fernandez made the labor complaints in the first week of 
October 2014 and was terminated on Oct. 17, the company suspected of him of 
stealing store goods just a day before he was terminated. 
 
Fernandez had claimed in his suit that he was regularly instructed to 
continue working after punching out, which he brought up with the store 
director at the time, the judge said. The store director then allegedly told 
Fernandez to quit after he said he didn't want to work overtime without being 
paid for it.
law360.com 
 
NYC Leading the Way  
"For the moment, the retail apocalypse is on hold" 
 
"People are shopping, for sure." "It's the highest 
consumer confidence levels in almost 17 years." 
said Steven Soutendijik, executive managing director of retail services as 
Cushman & Wakefield, at a conference last week when the firm presented a report 
on retail in 2017. 
 
The firm reported that New York City experienced a "way stronger" than 
expected holiday shopping season in 2017, with sales up 5.5 percent 
year-over-year, exceeding many brokerages estimates by full percentage points. 
With Times Square outperforming every other submarket in 2017.
rew-online.com 
 
1st round of cuts hits Wal-Mart HQ in Arkansas 
 
Cuts 3,500 co-managers 
The jobs of an unspecified number of Wal-Mart employees in the retailer's 
marketing department in Bentonville were eliminated Wednesday, multiple sources 
said. 
 
It was the first round of a process expected to affect hundreds of corporate 
Wal-Mart workers by the end of the month. Wal-Mart would not reveal the number 
of job cuts, but one of the sources said a limited number of workers was 
affected. 
 
The cuts come nearly two weeks after the Wall Street Journal reported 
Wal-Mart is preparing for a large round of job cuts at the company's 
headquarters by next Wednesday, the end of the retailer's fiscal year. 
 
The marketing cuts Wednesday are among several actions the company has taken 
this month as it continues to cut costs and improve the efficiency of its 
operations to better compete with Amazon.com. 
 
Wal-Mart also is eliminating 3,500 co-manager positions in its stores, 
which can have as many as four employees in those positions. Some of the 
displaced co-managers will have opportunities to apply for other jobs, including 
1,700 lower-paying assistant store manager roles that are being created. 
 
Wal-Mart is closing 63 Sam's Clubs locations as well and the store closings are 
expected to affect about 10,000 workers. Sam's Club said it will convert as many 
as 12 of the closed stores into e-commerce fulfillment centers.
arkansasonline.com 
 
Private Equity Sharks Slaughtered the Retail 
Industry 
Who Bankrupted Toys 'R' Us? Blame Private Equity & Millennial Parents 
The first half of 2017 was among the
worst periods for retail stores on record, and the pain isn't nearly over. 
  
In the last four months, Sears and Kmart have
announced 63 imminent store closings (after shuttering 350 locations in 
2017), Gap
announced plans to close 200 locations in the next three years, and Walmart
announced that it would close 63 Sam's Club stores and lay off thousands of 
workers.  
 
But its collapse has been especially acute, due to terrible mismanagement by 
private-equity firms. After Toys "R" Us was taken private by KKR, Bain, and 
Vornado in 2005, it took on a lot of debt, leaving the company with 
repayments that have crippled it in a period of declining sales. Toys "R" Us has 
spent more than $250 million annually to pay back $5 billion in long-term debt. 
These repayments became unsustainable once revenue started to decline 
consistently, as it has each year since 2012. That left one option: for the 
company to declare bankruptcy and renegotiate the terms of its debt. 
 
Editor's Note: In article after article a number of analyst have 
pointed out that while certainly online and Amazon has brutally impacted retail 
sales the true underlying problem is that during the last two decades private 
equity sharks have circled and just slaughtered the retail industry. By taking a 
large number of them private, loading them up with cheap debt to generate 
returns and then dumping them in most cases in IPO's or mergers and leaving them 
with debt that now is just choking a number of them. Couple that with more 
expensive debt now and banks taking a harder stance and we have what we're 
facing now. Something most people aren't even talking about. theatlantic.com 
 
Store closings become the new retail normal 
This year is off to a difficult start for retailers, with a wave of closures 
from 2017 continuing into 2018. These closures follow the trend that began in 
2017 and set the record for the most store closings in a year, with about 7,000 
retailers shutting their doors. 
 
That's almost a thousand more than the previous record of 6,163 in 2008 during 
the Great Recession. Many of the 2017 closings came amid 662 bankruptcy filings, 
according to BankruptcyData.com.  
 
More than 100,000 job losses came with those closings, according to the U.S. 
Bureau of Labor Statistics, and about 140 million square feet of vacant retail 
space. 
 
Some stores were eager to move into those empty spaces, with 3,433 store 
openings announced last year. They were mostly discount retailers, such as 
Dollar General and Dollar Tree. 
 
Analysts expect a new wave of store closures and bankruptcies this year.
pennlive.com 
 
Flu Season Could Cost Employers $9.4 Billion 
 
Lowe's to hire 53,000 seasonal employees 
 
Toys 'R' Us combining Babies R Us & Paying retention bonuses' 
 
Report: Fashion Retailer Nine West close to filing for bankruptcy 
 
Burger King trolls net neutrality repeal with 
Whopper 'fast lane' ad 
 
7-Eleven Closes on Acquisition of 1,030 Sunoco 
Locations 
 
Big year for the Big Game: Consumers to spend 
$15.3 billion on 2018 Super Bowl  | 
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 All the News - One 
Place - One Source - One Time  
The D&D Daily respects your time & doesn't filter retail's reality 
 
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Co-Conspirator in large fencing operation involving 
eBay  
given prison sentence 
A Stratford man on 
Thursday was sentenced to 18 months in prison for his role in a large-scale 
fencing operation, according to a statement from the U.S. Attorney's office.
 
 
From January 2012 to December 2014, Matthew Harwood, 43, and his 
co-conspirator Andrew Sacco would buy stolen goods from "boosters," 
typically shoplifters with opioid addictions, and then resell the property 
at online websites such as Amazon and eBay, the statement reads.  
 
Harwood pleaded guilty to one count of conspiracy to commit the interstate 
transport of stolen property and one count of interstate transport of stolen 
property in November. 
Read more here.  
 
For further information on PROACT, email inquiries to
 
PROACT@eBay.com. 
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Sekura Welcomes New Client Program Manager 
- NAM 
 Sekura Global is pleased to announce the appointment of Donna Gudridge as the 
company's new Client Program Manager - NAM.  
 
Donna has had 15 award winning-years working with top Loss Prevention 
professionals from across the USA. She has an expansive knowledge of retail and 
a history of helping retailers improve their ROI with time saving and effective 
processes.  
 
Carina Lewis, Sekura's VP of Global Sales, said: "I am extremely happy to have 
Donna on our team, and look forward to working with her to develop new 
complimentary training services for our customers that will have notable 
benefits for their businesses."  
 
When asked about her new position, Donna said: "I am very excited to be a part 
of Sekura Global's expansion in the US. My focus will be on supporting that 
effort, and doing what I do best: enhancing training practices, designing 
programs that build efficiencies and ensure compliance, while helping reduce our 
customers' labor costs." 
 
Donna is already well known throughout the industry for delivering innovative 
and effective programs, proven to help retailers reduce their shrink while 
maximizing their ROI; all values that Sekura Global champions.  
 
 Donna said: 
"One thing that enticed me to make this move to Sekura was the 
company's reputation for really listening to customers and reacting quickly for 
them. We can turn around a prototype in less than three weeks - that's 
practically unheard of in this business!" 
 
"Sekura's product line is also very exciting; the 
Self Retracting BoxGrip is one 
of the most effective and efficient products I have ever seen - it's a real 
labor time saver!"  
 
Russell Napthine, Director of Sekura Global, said: "At Sekura we are always 
focused on helping our customers save loss and save time; Donna is well 
qualified to help us keep achieving this goal. We are certain that she will add 
value, both for Sekura and for our customers, and we are very glad to have her 
on board." 
 
Sekura Global will next be appearing at RILA Asset Protection Conference, April 
29 to May 2 2018, at Gaylord Palms Resort in Orlando FL - you can meet Donna and 
the rest of the team at Booth #309!   | 
 
  
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2017 Cyber Crime Results Are In 
Three Reports/Surveys Prove It's a Worldwide Wild Wild West 
 
"'Worst Year Ever' in Data Breaches & Cyber 
Incidents Around the World" 
Online Trust Alliance Reports Doubling of Cyber Incidents in 2017 
An annual analysis by the Online 
Trust Alliance (OTA) found that cyber incidents targeting 
businesses nearly doubled over the last year from 82,000 in 2016 to 159,700 in 
2017. Since the majority of cyber incidents are never reported, OTA believes the 
actual number in 2017 could easily exceed 350,000. 
 
In the report, OTA analyzes data breaches, ransomware targeting businesses, 
business email compromise (BEC), distributed denial of service attacks (DDoS), 
and takeover of critical infrastructure and physical systems over the course of 
a year. It highlights the Internet Society's concerns around how large-scale 
data breaches, uncertainties about how data is being used, cybercrime and other 
online threats are impacting Internet users' trust in the Internet. 
 
OTA found that in 2017 there were 134,000 ransomware attacks on businesses, 
nearly doubling that of 2016. In mid-2017 another type of ransomware attack 
emerged-the ransom denial-of-service attack (RDoS). In this attack, criminals 
send an email to domain owners threatening a DDoS attack that will make a 
website inoperable unless a ransom (usually via Bitcoin) is paid. OTA recommends 
proactive planning for crisis management, forensics specialists and law 
enforcement, and suggests that organizations be prepared by setting up a Bitcoin 
wallet in the event ransom payment is deemed necessary for a given incident.  securitymanagement.com 
 
Businesses Report All-time High Levels of Fraud, 
Cyber and Security Incidents in 2017 
Fraud, cyber, and security risks are at an all-time high, according to senior 
corporate executives surveyed worldwide for the 
2017/18 Kroll Annual Global Fraud & Risk Report. 
 
The proportion of executives reporting that their companies fell victim to at 
least one instance of fraud over the past 12 months increased to 84%, from 82% 
in the previous survey. Levels of reported fraud have steadily risen every year 
since 2012, when the reported occurrence was just 61%. 
 
An even greater percentage of executives surveyed (86%) said their companies had 
experienced a cyber incident or information theft, loss, or attack over the past 
12 months, slightly up from 85% in 2016. Seven in 10 respondents (70%) reported 
the occurrence of at least one security incident during the past year, compared 
to 68% in the previous survey. 
 
The report reveals that respondents are experiencing a heightened sense of 
vulnerability to fraud, cyber, and security risks, with information-related 
risks now being the area of greatest concern. As criminals and other threat 
actors continue to find new ways to monetize confidential data, including 
personal data, data assets are becoming increasingly valuable and attractive 
targets. 
 
For the first time in the report's 10-year history, information theft, loss, or 
attack was the most prevalent type of fraud experienced, cited by 29% of 
respondents, up 5 percentage points from the previous year. This edged out theft 
of physical assets or stock, long the most common type of organizational loss, 
which this year was the second most frequently cited incident (27%). 
 
Cyber attacks represent one of the most persistent threats to confidential 
information. The reported level of occurrence for every type of cyber incident 
included in the survey increased in the last 12 months. securitymagazine.com 
 
Over a Third of Global Firms Breached in 2017 
Over a third (36%) of global organizations were breached last year, a 10% 
increase from 2016, according to new figures from 
Thales. 
 
The security and defense contractor polled 1200 senior IT executives in Germany, 
Japan, India, the Netherlands, Sweden, South Korea, the UK and the US to compile 
its 
2018 Thales Data Threat Report. 
 
It claimed that a staggering 67% of firms have now been breached, with more than 
two-fifths (44%) of IT leaders claiming to feel "very" or "extremely" vulnerable 
to data threats. 
 
The report detailed a growing reliance on the cloud, with 42% of organizations 
using more than 50 SaaS applications, 57% using three or more IaaS vendors, and 
53% using three or more PaaS environments. 
 
In total, 94% store or use sensitive data in cloud, big data, IoT, container, 
blockchain and/or mobile environments - a trend seemingly exposing them to 
greater risk.
infosecurity-magazine.com 
  
Meet Chronicle: Alphabet's New Cybersecurity 
Business 
Google parent company Alphabet introduces Chronicle, which will combine a 
security analytics platform and VirusTotal. 
  
Alphabet, parent company of Google, Nest, and other ventures, today announced a 
new independent business focused on cybersecurity. Chronicle is the latest 
project to graduate from X, the internal research lab where Alphabet develops 
new technologies. 
 
Chronicle was built to help security and IT professionals detect and prevent 
cyberattacks before they cause damage. The businesses will be split in two 
parts: an intelligence and analytics platform to handle security-related data, 
and VirusTotal, which Google acquired in 2012. 
 
Part of the intent behind Chronicle is to help businesses deal with an increase 
of data amid the security talent shortage,
writes Chronicle cofounder and CEO Stephen Gillett in a blog post.
darkreading.com 
 
Biometric identification to be made available for all Mastercard users by April 
2019 
Mastercard has announced that all consumers will be able to identify themselves 
with biometrics such as fingerprints or facial recognition, when they shop and 
pay with Mastercard by April next year. 
 
In practice it means that banks issuing Mastercard-branded cards will have to be 
able to offer biometric authentication for remote transactions, alongside 
existing PIN and password verification. It will also apply to all contactless 
transactions made at terminals with a mobile device. 
 
This shift to biometrics is part of Mastercard's new action plan to help 
banks and retailers to prevent fraud and improve the consumer experience in 
the new digital environment.
retailtimes.co.uk 
 
PCI Council publishes security requirements for MPIN entry standard 
 
Tackling the IoT Security Challenge: A 
Business-Minded Approach 
 
Facebook, Amazon Snap Up Boston Cybersecurity Startups Confirm, Sqrrl 
 
Can Robot-Run Warehouses Change The Landscape Of Urban Grocery Delivery? 
 
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LPNN Special 
Series - Top LP Leaders Week 
Delivering LP Services 
in Different Brands 
Mark Stinde, 
VP of AP, 7-Eleven 
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Originally Published 4-10-17 
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With the retail market 
shrinking and e-commerce continuing to impact brick and mortar stores, the 
likelihood of having to face a major career decision is higher now than ever 
before.  
 
As someone who successfully made the change from specialty to big box to 
c-stores, Mark Stinde, 
Vice President of Asset Protection for 7-Eleven, shares the experience and 
advice that helped him at every step along the way.  
 
Learn why going outside your 
comfort zone is essential and why LP is LP regardless of the box.  | 
 
 
Episode Sponsored By: 
   
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Solution Providers: Have a video or commercial you want to publish? Contact 
us 
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Retailers Are So Wary of Fraud They're 
Rejecting Real Customers 
Retailers are so worried about fraudulent purchases online, many say they're 
rejecting legitimate transactions out of fear that they may be fake. 
 
Sixty-seven percent of retailers have online security measures that are 
quick to cancel any transaction that raises suspicion, according to a survey 
by Experian, a 
global information-services company. When gauging all businesses -- a group 
that also includes banks and telecommunications companies -- that figure 
rises to 71 percent. 
 
The concerns are causing them to leave money on the table, as companies go 
to ever-greater lengths to prevent hacking attacks and internet security 
breaches. 
 
Companies have a strong incentive to err on the side of caution: Shares of 
Chipotle Mexican Grill Inc. plummeted last year after it disclosed a data 
breach, while the news that hackers stole the personal information of 
millions from Equifax Inc. sparked a class action
lawsuit and outrage across the U.S. 
 
"There is no silver bullet when it comes to stopping fraud," said 
Kathleen Peters, senior vice president of global fraud and identity at Experian. 
"Retailers really have to find this way to show consumers that they're 
protecting them and balance that with an online experience that's not too 
heavy-handed." 
 
While only 5 percent of data breach incidents involve the retail sector, 
according to a Verizon
report last year, the incidents are highly visible since they generally 
involve well-known brands.  
 
Companies are contending with criminals who are becoming more organized and 
creative in the ways they impersonate legitimate customers online, Peters 
said. The best way to counter this is to develop technology that lets them 
better identify legitimate customers. Creating layered security that 
protects customers without making transactions more cumbersome is still no 
easy task, she said.
bloomberg.com 
 
Online Advertising: Hackers' Little Helper 
Network of Fake Ad Agencies Distributed 1 Billion Bad Ads 
The web is funded in large part through advertisements, but website users face 
an increasing security risk: malicious advertisements. 
 
Cybercriminals realized long ago that the online advertising industry, if 
properly subverted, could be a near-perfect platform for distributing malware. 
While the ad industry has clocked these threats and taken steps to improve its 
defenses, their platforms continue to be manipulated by criminals, to the 
detriment of users. 
 
The latest evidence of this malicious push comes via advertising security 
company Confiant. Late 
last year, it began to notice patterns within the malicious advertising it was 
blocking that pointed to a massive social engineering campaign. 
 
"No one has ever gone to jail for ad fraud. It's an incredibly lucrative avenue 
that is relatively safe for them to practice." -Louis-David Mangin, Confiant. govinfosecurity.com 
 
Amazon To Give Massachusetts 3rd-Party Seller Tax 
Data 
 
To battle Amazon, Kroger eyes Alibaba alliance 
 
Report: Sellers in two of Amazon's 
high-growth categories get hit with new fees 
 
FedEx Reorganizes Units to Focus on 
Cross-Border Ecommerce  | 
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MARK YOUR CALENDARS 
Upcoming San Diego ORC Alliance Events
 
January 26, 2018 
 The 
SDORCA Board, in partnership wit the Escondido Police Department and the San 
Diego Police Department, intend to conduct the next plainclothes detail on 
Friday, January 26th from 3PM to 8PM, with partners from San Diego PD and 
various retailers working the same location from 1PM to 9PM. 
 
February 28, 
2018 
The SDORCA Board, in partnership with 3SI, is 
excited to sponsor a Credit card / gift card fraud course 
facilitated by 
Detectives from the Escondido Police Department. The training will be held on 
February 28th 2018, from 10AM-12PM at the Escondido Police Department, and 
includes lunch. Registration will be conducted through the
SDORCA site, so please 
register.
 
 
March 20, 2018 
To be more consistent and respectful to member's busy schedules, the 
SDORCA Board will continue to strive to hold meetings on the third Tuesday of 
the month on a bi-monthly basis. The next SDORCA Membership Meeting will be held 
on March 20th, 2018 from 10AM to 12PM at the Escondido Police Department. Any 
changes will be communicated through the website as soon as possible. 
Registration for the meeting will open through the website and you will be 
notified via email reminder. 
 
For more information visit 
https://sdorca.org  | 
 
 
 
North Brunswick, NJ: Two arrested in Credit Card 
Fraud Ring and Aggravated Identity Theft conspiracy 
Henry Abdul, 30, and Alexus Omowole, 22, are each charged by complaint with one 
count of bank fraud conspiracy and one count of aggravated identity theft. 
According to the complaint, between October 2015 and the present, Abdul and 
Omowole participated in a "credit card takeover" scheme. A person who is not the 
account owner or authorized user of a credit card account contacts the financial 
institution and poses as the account owner in order to change the personal 
information associated with the account. In this case, Abdul's home address in 
North Brunswick was used as part of the takeover conspiracy, and both Abdul and 
Omowole profited from the conspiracy by using several compromised credit cards 
at various retail locations in New Jersey and elsewhere. The bank fraud 
conspiracy charge carries a maximum potential penalty of 30 years in prison and 
a fine of up to $1 million.
patch.com 
 
Franklin, TN: Fragrance thieves struck repeatedly 
at Macy's at CoolSprings Galleria 
  Two 
Franklin suspects are facing felony charges after repeatedly stealing armfuls of 
designer fragrances at the CoolSprings Galleria. Working with Loss Prevention 
forces, FPD Flex Officers identified Jonathan Bass and Lindsay King as the 
suspects captured on video stealing more than $1,500 in fine fragrances from 
Macy's on Jan. 15 - and then again on Jan. 17. Bass was captured on video 
stealing fine fragrances, again, on Jan. 18 - that time to the tune of $566. 
Bass returned on Jan. 19, stealing another $110 in fragrances while King waited 
in their getaway car in the parking lot.
brentwoodhomepage.com 
 
Lexington, KY: Kroger Employee arrested for theft 
of $14,000 worth of Meat 
 Andron 
Burns, 35, smiled for his mugshot after Lexington Police arrested him for 
allegedly stealing more than $10,000 of meat and merchandise from the Leestown 
Kroger, where he worked. According to the police citation, Kroger's Loss 
Prevention officials told police they have "surveillance footage" of Burns 
stealing from the store. The report states Burns "admitted to taking over 
$14,000 of merchandise over a four-month period" dating to October 2017. Police 
say Burns admitted to selling the merchandise to three different individuals, 
but would not divulge any names. The report says he received only $30 for the 
merchandise.
lex18.com 
 
  
West Whitehead, PA: Police seeking 2 in $900 Macy's Exton 
Mall theft 
West Whiteland police announced on Wednesday that they are investigating the 
alleged theft that occurred on Tuesday at approximately 12:45 p.m. at the Macy's 
store located in the Exton Square Mall. Police said the two suspects allegedly 
sprayed a loss prevention officer with pepper spray. Po lice recovered the bag 
that contained more than $900 worth of merchandise. The bag was determined to be 
a homemade booster bag.
dailylocal.com 
 
 
Bainbridge, GA: 3 Arrested in Ag-Pro (John Deere) Burglary 
/ theft of $85,000 
 
Springfield, PA: Man arrested following $1,000 Theft of 
Baby Formula from Babies R US 
 
 
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Shootings & Deaths 
 Gwinnett 
County, GA: Armed gunman shot and killed by Police at Strip Mall 
It happened at a strip mall on Peachtree Industrial Boulevard in Buford before 4 
a.m. Thursday. Investigators said a 911 call came in about a suspicious man who 
was armed with a gun. Officers responded to the location and found the suspect 
with a black handgun on his waist. Investigators said the officers tried to talk 
with the man, but one officer was forced to fire multiple rounds when the 
suspect raised his weapon and pointed it at them. The suspect was shot and 
killed at the scene.
fox5atlanta.com 
 
 Update 
- Fort Mill, SC: Man charged with 19-year-old's Murder at C-Store; Police say 
'random act of violence' 
Karson Bailey Whitesell was an employee at the store, officials later confirmed. 
Mendez was taken into custody following the shooting. On Wednesday, he was 
charged with murder and possession of a firearm during the commission of a 
violent crime and denied bond. "I want to take the opportunity to clarify that 
this incident was not domestic violence related, nor was it the result of an 
armed robbery attempt," Fort Mill Police said.
wcnc.com 
 
 Update 
- Vernon Township, PA: Suspect in GNC Store Employee's Murder, Robbery, and 
Theft heads to trial 
A man charged with fatally stabbing another man is headed to trial. A Mercer 
County man is heading to trial facing murder, robbery, and theft charges. The 
crime happening at a GNC store in Vernon Township. Adam Greenlee is accused of 
killing 21-year-old Patrick Kozminski on November 30th. The incident happened at 
the GNC Store in Vernon Township. Investigators saying Greenlee was a former 
employee of the store, working there in 2015. Investigators allege Greenlee 
killed Kozminski while robbing the store of about $250 from the cash register 
and safe.
yourerie.com 
 
Roseville, MN: No injuries reported in shooting 
in parking lot of Rosedale Center Mall 
Police investigated a report of possible shots fired Wednesday night at the 
Rosedale Center's parking lot. Officers responded just before 8:40 p.m. on a 
call of possible shots fired. Police found a vehicle that appeared to have been 
hit by bullets. But officers say they did not find any victims or suspects. 
Police do not believe that there is any risk to the public.
kare11.com 
 
 
Robberies & Thefts 
Feds, gun industry trade group launch Operation 
Secure Store 
The gun industry's biggest trade association launched a new initiative this week 
aimed at curbing firearm thefts from licensed dealers. Operation Secure Store - 
a partnership with the Bureau of Alcohol, Tobacco, Firearms and Explosives - 
will help federally licensed firearms dealers "make well informed 
security-related decisions to deter and prevent theft." "No one wants to prevent 
the theft of firearms more than the licensed retailers that sell them," said 
Stephen L. Sanetti, NSSF president and chief executive officer. "There is no 
one-size fits all solution to helping prevent thefts from firearms retailers, 
which is why Operation Safe Store will provide access to information and 
training to allow retailers to make the decisions that are right for them." Gun 
store thefts rose across the country in 2016, according to a report from the 
Center for American Progress. The ATF recorded more than 8,000 guns taken from 
dealers in burglaries and robberies in 2017 - a 3 percent increase over 2016 and 
more than double the amount stolen in 2013.
guns.com 
  
Broken Arrow, OK: Man presents handgun when asked 
for receipt during Walmart robbery 
A Tulsa man pulled a handgun on a Walmart employee Tuesday after the worker 
requested a receipt for merchandise in his possession, Broken Arrow police said. 
The man was pushing a cart past registers out of the store, in an effort to 
avoid paying. Jack Allen Campbell, 68, was arrested later after police tracked 
him to his residence. The employee told police that after Campbell was asked for 
the receipt, Campbell pulled a handgun and said "here's your receipt, now shut 
up," according to an affidavit.
tulsaworld.com 
 
Houston, TX: Police say convicted felon who once 
fired at officers arrested at Pawn Shop smash and grab  
Police say a convicted felon was one of four men who attempted a smash and grab 
at a Houston pawn shop. Investigators say neighbors called police when they saw 
several men using a truck and chains to pull the cage off the front of Spring 
Branch Jewelry & Loan pawn shop.
abc13.com 
 
  
 
Stockton, CA: Police in California are searching for a 
robbery suspect they believe is 11 years old 
The child rolled up to a convenience store on his skateboard, before entering 
the store with a bandana over his face, armed with a pistol and demanding money. 
The clerk refused to open the cash register and she yelled for a fellow 
employee. The young suspect then fled the scene.
abc13.com 
 
 
 
Winchester, VA: Two men Arrested in Lowe's store Robbery
 
in Rutherford Crossing Mall 
Jeremy A. Tasker, 27 and George S. Schoppert were arrested by West Virginia 
Authorities and are awaiting extradition back to Virginia. Schoppert is believed 
to be the robbery suspect, and Tasker is believed to have been the driver of the 
getaway vehicle. The robbery occurred at 11:34 a.m. Monday. No one was injured 
during the robbery.
journal-news.net 
 
Plymouth, PA: Five Guys Burgers Employee arrested for 
theft of $3,000 in cash 
 
Fort Myers, FL: Winn Dixie Employee attempts to cheat 
customer out of $595 in Lottery Winnings; he was an Agent with FL Lottery 
Commission 
 
Sentencings & Arrests 
 
Jefferson City, MO: Former Cricket Wireless Employee 
pleads guilty to 3 Cricket store Burglaries; 5 years' Probation 
 
Bentonville, AR: Man sentenced to 24 years for 2 Dollar 
General Armed Robberies 
 
Fort Worth: Haltom's Jeweler Robber Sentenced to 262 
Months in Federal Prison 
 
Providence: Identity Thief Opens Credit Card Accounts - 
Purchases $38,126.62 - Gets 48 Months in Prison 
 
Counterfeit 
Secret showroom appeared to hold $9.6 million in 
luxury fashion 
None of it was real 
 At 
first glance, the West Miami store called U.A. Exclusive sold generic clothes 
and perfumes. But in a secret back room was a fashion-lover's dream: Row after 
row of Gucci purses, Prada shoes and Dolce & Gabana watches. The staggering 
amount of merchandise would have been worth nearly $10 million - if any of it 
was real. 
 
Miami-Dade Police on Wednesday announced the arrest of the store's owner, Ulisis 
Valencia, who was charged with selling counterfeit goods out of the modest store 
on the 6400 block of Southwest Eighth Street. Federal agents tipped off county 
police about the goods being sold from the back of the business. Last week, a 
group of Miami-Dade police detectives visited the store and saw the door to the 
back room open, according to an arrest report. The inspection ended with drama. 
One employee rushed to shut the door. Two customers suspected of trying to buy 
counterfeit goods took off running. Valencia's stepmother even "attempted to 
take flight out of the rear door, but was detained by the detectives in the rear 
of the business," according to a report by Miami-Dade Detective Michael Hufnagel.
miamiherald.com 
 
Sandusky, OH: Sandusky police seize counterfeit $100 bill  
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C- Store - Sioux Falls, SD - Armed Robbery 
•
C-Store - Jones Creek, TX - Armed Robbery 
•
C-Store - Idaho City, ID - Armed Robbery/Shooting 
•
C-Store - Stockton, CA - Armed Robbery 
•
C-Store - Tulsa, OK - Armed Robbery/ clerk shot & wounded 
•
C-Store - Washington, DC - Armed Robbery 
•
C-Store - Hillsborough County, FL - Armed Robbery 
•
C-Store - Nashville, TN - Armed Robbery 
•
Currency Exchange - Chicago, IL - Armed Robbery / Store 
Owner shot and killed 
•
Dollar General - Lumberton, NC - Armed Robbery 
•
Dollar General - Canton Township, PA - Armed Robbery 
•
Game Store - Newport, TN - Burglary 
•
Grocery Store - Alton, IL - Burglary 
•
Liquor Store - Muncie, IN - Armed Robbery 
•
Lowe's - Winchester, VA - Armed Robbery 
•
Metro PCS - Huntington Station, NY - Armed Robbery 
•
Pawn Shop - Houston, TX - Burglary 
•
Pizza Hut - Elizabeth City, NC - Robbery 
•
Restaurant - Idaho Falls, ID - Burglary/Shooting 
•
Rite Aid - Fresno, CA - Armed Robbery 
•
Sheetz - Greenville, NC - Armed Robbery 
•
Walgreen's - Las Cruces, NM - Armed Robbery 
•
7-Eleven - Madison Height, MI - Armed Robbery 
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Daily Totals: 
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19 robberies 
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4 burglaries 
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4 shootings 
●
1 killing 
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Roy Greto promoted to Manager of Physical Security and LP Support for 
Goodwill Manasota | 
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Submit Your New Hires/Promotions or New Position  | 
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Featured Job 
Spotlights 
 
  
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VP of Loss Prevention 
Anaheim, CA 
The Vice President is responsible for the strategic planning and execution of 
the company's Loss Prevention program across more than 400 stores nationwide, 
and ecommerce. Reporting to the CFO, this position has overall leadership 
responsibility for leading the charge in driving shrink reduction... 
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Senior Financial Analyst 
Lake Buena Vista, FL; Orlando, FL 
This role is responsible for identifying potential fraud and privilege abuse at 
the Walt Disney World Resort, across all lines of business including but not 
limited to: merchandise, food & beverage, rooms, ticketing, and employee 
privileges. Fraud is identified through exception reporting by using in house 
systems and databases to establish trends for investigations...
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Senior Market AP Manager- Southern California 
Burbank, CA 
This Senior Market Asset Protection Manager contributes to REI's 
success by supporting improved profitability for the co-op through reduced 
inventory shrinkage, improved margin, reduced Workers Comp and GL claims and 
premiums, retail and supply chain management... 
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Regional Asset Protection Director 
Seattle, WA 
The Regional Loss Prevention Director will lead Loss Prevention programs for 
designated Districts and Stores within assigned Region. Reviews Loss Prevention 
program processes in stores to drive shrink reduction and bottom line profits. 
Provides leadership to LP teams and stores in the management of critical 
incidents... 
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District Loss Prevention Manager 
Portland, OR 
DICK'S Sporting Goods is seeking an experienced multi-unit Loss Prevention 
manager for our Portland, OR district. Leaders in our organization are 
passionate about supporting the True Athlete in everything we do! 
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Regional Manager Loss Prevention, Audit & Firearms 
Compliance 
Nashville, TN 
The Regional Loss Prevention Manager is responsible for the control and 
reduction of shrinkage at the stores in their Territory. Investigates and 
resolves all matters that jeopardize or cause a loss to the company's assets... 
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Regional Loss Prevention Manager - Pacific Northwest 
Sacramento, CA 
● Conducts internal investigations related to theft, business abuse, and safety 
violations by conducting interviews, determining course of action, and writing 
reports. 
● Monitors compliance with loss prevention policies and 
programs including routine audits/checklists for internal/external controls... 
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Market Asset Protection Manager - Northern WI 
St. Charles, IL 
The individual selected for this position works collaboratively with Market 
Directors and Store Directors to support a Culture of Safety and 200% 
accountability. This position ensures the execution of programs surrounding the 
safety of people, the security of assets, compliance with internal and 
regulatory standards and the prevention of shrink within the assigned market, 
thru root cause analysis, deployment of solutions that protect the assets of the 
organization and audit to determine the effectiveness of the initiatives as 
designed... 
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Retail Asset Protection Team Leader 
Cadillac, MI 
Collaborates with the Market Asset Protection Team leader and Store Leadership 
to support a Culture of Safety and 200% accountability. Oversees and ensures the 
effectiveness of the asset-protection, safety and fire-protection efforts and 
stock loss reduction... 
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Regional Manager Loss Prevention - Los Angeles 
Los Angeles, CA 
The Regional Asset Protection Manager is responsible for the management of the 
Asset Protection function to a group of the 1,200 campus stores Follett 
operates. The RAPM guides the implementation and training of Asset Protection 
programs, enforcement of policies and procedures, auditing, investigations and 
directing of shrink reduction efforts... 
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Featured Jobs 
 
To 
apply to any of today's Featured Jobs, Click Here 
 
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Today's Daily Job 
Postings from all around the net - Appearing today only 
 
To apply to today's Internet Jobs, Click Here 
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Sponsor Today's Internet Jobs  
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Build the Team of Your 
Dreams 
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How to Build Engaged and Resilient Teams 
As a leader, you've probably heard you're only as good as your team. Your team 
has a direct effect on your organization's success so it's key that you have an 
engaged and resilient group of employees on your team. Here's how you can build 
both of these traits in your workplace.
Get on board 
 
The Four Fundamentals of Building a 
High-Performance Team 
A team is more than just a group of people. The task of turning individuals into 
a high-performing team is a specialized task that largely falls on the leader's 
shoulders. It's a strategy that can be broken down into four key fundamentals 
that are important when keeping your team at the top of their game.
'Maverick status' 
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How to Build the Amazing Team of Your Dreams 
Building a great team isn't a matter of luck, it's all about hiring the right 
people who have a great chemistry together, or even just good timing. The most 
productive teams are built intentionally. Here's how any leader can build a 
great team, and what to look for when doing so.
Look for loyalists 
 
This Perceived Weakness is One of the Best Ways 
to  Build an All-Star Team 
At work, the fear of looking vulnerable will cause people to go to great lengths 
to hide their weaknesses and that restricts their ability to connect with 
employees, or fellow staff. Intuit CEO, Brad Smith, says that connection is what 
helps build an All-Star team. Being open about weaknesses could be the key to 
unlocking potential.
Vulnerability takes courage  | 
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As all of us 
progress in our careers, we carry our past with us. And as one pointed out 
yesterday in response to our tip, that past is written in "indelible ink" 
that can't be simply erased in the process of attempting to reinventing 
ourselves. On the contrary, it must be recognized, accepted, and critically 
reviewed for any of us to successfully reinvent ourselves. Self-reflection 
and self-assessment is a difficult task for all of us, however, without it 
how are we to truly grow. Reinventing one's self is not a transaction, it's 
a process that continues through life and can only happen if we're honest 
with ourselves and truly willing to make changes. But in paraphrasing a 
famous 20th century philosopher, Joseph Campbell, he said we are today what 
our yesterdays made us, but we can be tomorrow whoever we wish to be as long 
as we start being it today. It may not be simple, but it does start with a 
first step. 
 
Just a Thought, 
Gus 
  
 
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