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Digital Loss Prevention
Bob Oberosler

Quick Take #15

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2018 GLPS - Group LP Selfies
Your Team - Your Pride - Our Industry
Building Industry Pride - One Team Selfie at a Time

Meet Victra's Brand New
Asset Protection Team!


Pictured, left to right: Mike Flanagan, Dave Patel, Steve Mesrey, BJ Day, Steve Mick, Cristina Hanson, Mark Robinson, Ashley Fernando, Ed Fuentes, and Jay Tubaugh

See more below in our Moving Up & News columns

Submit Your Group LP Selfie Today!



Victra's Re-Branded & Re-Built Asset Protection Team

Mark Robinson
Area Director of Asset Protection West

Jay Tubaugh
Regional Asset Protection Manager (Midwest)

Ed Fuentes
Area Director of Asset Protection East

BJ Day
Regional Asset Protection Manager (Southeast)

Cristina Hanson
Director of Asset Protection Operations

Ashley Fernando
Regional Asset Protection Manager (West)

Mike Flanagan
Regional Asset Protection Manager (Northeast)

About Victra
Victra is the leading exclusive premium retailer for Verizon, including being honored as Agent of the Year in 2016. We don't just consider you as a customer - we strive to treat you as our "guest" when you join us in any of our 1,145 convenient locations. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories and product insurance.

Read more about Victra's new Asset Protection program in the news below.

Submit Your New Corporate Hires/Promotions or New Position

Victra Builds New Asset Protection Team
Incorporated as ABC Phones of North Carolina, Inc. in 1999. Today, Victra is independently owned and operated in Raleigh, North Carolina, employing over 5,500 people with 1,175 locations across 46 states. One of the largest agents for Verizon in the country.

Rebranded this past September the company made Asset Protection a significant priority and staffed a Vice Presidents position in October by hiring Steve Mick, MBA, and formerly the Director of Asset Protection Operations and Investigations for Toys R Us.

After an exhaustive review of the entire organization and the existing Loss Prevention program Steve, along with the "incredible support" from his senior management team, was successful in rebranding the effort and building a new proactive Asset Protection team that literally just came together this past Monday for the first time.

With seven new executives listed above in the Moving Up column, and the entire team in today's GLPS, this team now has the opportunity to truly make an impact on an organization and show how an Asset Protection team can become a profit center for Victra. The teams true goal. Congratulations to each executive and good luck in achieving your goals.

In a time when the news is filled with store closures and job cuts it's great to see a new program and new jobs in the industry. Congrats!

Active Assailant, Unarmed Officer
The level of awareness exhibited by security personnel can have a butterfly effect on an active assailant's perception of risk. Active shooter attacks often end when the perpetrator is apprehended or killed by law enforcement, or when the attacker commits suicide-rarely do assailants run or escape. Having security guards onsite may mitigate the chances of an attack, but this type of embedded response is no guarantee that the attacker will be deterred or stopped.

Security officers can also focus on the events that occur before an attack. People who intend to commit violence often give themselves away by their physical appearance or behavior. By engaging people with simple hospitality principles, a security officer is more likely to observe warning signs. This enhanced awareness allows the guard to implement security methods that may deter the attacker.

Even when the worst-case scenario occurs, a security officer's situational awareness is critical. Early detection enables officers to respond more quickly and help others by providing instructions that can mitigate the attack. By observing physical and behavioral cues, acting upon concerns, and implementing effective response methods, unarmed guards can help prevent or mitigate active assailant attacks.​

Preattack Indicators

Because most attacks represent the killer's first and last act of violence, the assailant often exhibits telltale signs of the incident to come. With little to no prior criminal record or experience in extreme violence, they may show behavioral and physical indicators that give their bad intentions away. Looking out for these early warning signs, or preattack indicators (PAINs), can alert the security practitioner to potential trouble and possibly thwart attacks. asisonline.org

More Than $11 Billion in Fines Fails to Deter Global Corruption
The scale of bribery and corruption has shown no improvement globally since 2012, despite the unprecedented level of enforcement activity and introduction of new corporate criminal liability laws in that time. This is according to the 15th EY Global Fraud Survey.

This year's survey found that despite regulators and law enforcement agencies around the world imposing more than $11 billion of financial penalties since 2012, 38% of global executives still believe bribery and corrupt practices remain prevalent in business.

The difference in levels of corruption between countries remains significant, with 20% of respondents in developed markets indicating that bribery and corruption occurs widely in business, compared with more than half (52%) of those in emerging markets.

Integrity sits high on the board agenda, the survey finds, with 97% recognizing the importance of their organization being seen to operate with integrity. Although improved customer perception, staff retention and business performance were all seen as benefits of demonstrating integrity, there remains a mismatch between intentions and actual behavior. Thirteen percent of respondents say they would justify making cash payments to win or retain business. Interestingly, this rises to 20% among those that are under the age of 35 years old.

Ensuring that ethical conduct is managed effectively is not only an issue that needs to be dealt with internally, but also with third parties and those acting on behalf of the organization, according to the report. Yet third-party due diligence also seems to be a low priority, with only 59% of respondents indicating they have a tailored risk-based approach to due diligence on third parties. securitymagazine.com

New York Employers Must Provide Sexual-Harassment Training
Training requirements are part of sweeping anti-harassment legislation

The training requirement is standard, so employers that are already conducting comprehensive harassment training are probably covering the main points.

By Oct. 9, New York employers must implement annual sexual-harassment training. They can use a model program, which will be created by state agencies, or they can implement their own sexual-harassment training programs that meet or exceed state standards. shrm.org

Employers Increasingly Drop Marijuana Testing of Job Applicants
Workers' state-law rights for marijuana use are quickly on the rise

Employers should think twice before drug-testing every job applicant, according to Secretary of Labor Alexander Acosta-advice many companies already are following in light of the patchwork of state laws affording rights to medical marijuana users and increased use of pot, experts say. Acosta made his remark at a House Ways and Means Committee hearing April 17.

Despite Acosta's statement, marijuana use remains illegal under federal law, but there is a "march toward legality" across the country under state law, a conflict that is "confusing to employers," Clarkson noted.

Safety First, a drug-testing division of Behavioral Health Systems, has had clients remove marijuana from their testing panels as a direct result of changes in state law, said Judi Braswell, vice president of business development with the parent company, headquartered in Birmingham, Ala. She added that some in certain industries, such as hotel and hospitality, don't implement marijuana-testing programs due to concerns that firing those who test positive would cause significant staffing issues.

Many employers in or near states where marijuana has been legalized increasingly are dropping marijuana from drug-test panels.

In several states-including Connecticut, Maine and Massachusetts-courts have ruled that an employee testing positive for marijuana has a viable claim against an employer for enforcing drug-free workplace policies, Clarkson said.

Nine states and Washington, D.C., have legalized the use of marijuana use for any reason, but so far Maine is the only state protecting recreational marijuana users in the workplace, he added. Utah and Oklahoma are considering legalizing medical marijuana, and Michigan has a ballot initiative to make marijuana use legal for any reason, notes The New York Times.

In 12 states-Arkansas, Arizona, Connecticut, Delaware, Illinois, Maine, Massachusetts, Minnesota, Nevada, New York, Pennsylvania and Rhode Island-medical marijuana users have certain job protections, so pre-employment screens or random screens could trigger job protections in those states. shrm.org

Pharmacy Owner of Six Stores Gets 15 Years For Role In $100M Scheme
The owner of a group of Florida pharmacies was sentenced on Thursday to 15 years in prison and ordered to give up $54.5 million in restitution after he pled guilty to his role in a $100 million scheme involving bogus insurance reimbursements for prescription drugs.

"Borgesano and his co-conspirators also paid kickbacks and bribes in exchange for prescriptions and patient identifying information used to further the scheme, including to a physician in exchange for the physician signing prescriptions for patients he never saw," the U.S. Department of Justice said in a statement about the sentencing on Thursday.

Prosecutors had placed Borgesano at the center of an alleged scheme in which the pharmacy owner used his six stores to peddle prescription compound medications, including pain creams and scar creams, then submit fraudulent reimbursement claims to Medicare, Tricare and private insurance companies, according to the government. law360.com

Talking about the future of retail robots
What's the next major growth area for robotics?
Radio frequency identification. The technology has been around forever, but retailers are now starting to adopt it in a major way. Macy's recently did a 15-month test. Some 80 percent of its inventory was RFID-tagged. The benefits are phenomenal. With RFID, you can go from a once-a-year physical count of inventory to monthly, daily or even hourly. The benefits of inventory accuracy are huge. That way you're not ordering stuff that isn't selling.

You are ordering stuff that is selling. And you're able to find your merchandise down to a single item in a single store.

Are robots going to take over retail?

"Take over" is an amorphous term. It's not one I would use. I don't see a totally robotized store for a while. In retail, I think of it more like car manufacturing, where people and automation are working side by side, complementing each other. With robots, there's a labor cost savings, productivity enhancement and accuracy enhancement. Robots don't make mistakes like humans.

Will retailers be able to replace all their cashiers with robotics?

Frictionless checkout won't be about robot cashiers. I could see robots roaming stores and helping to load and pack groceries and assist with checkout, but that's a while out. But a different form of frictionless checkout is coming quickly, where the customer simply waves a wand to scan their merchandise. stores.org

Why We Should Be Optimistic About Retail
Retail has been in a constant state of renewal since the earliest days of commerce. Artisans were disrupted by merchants, who were disrupted by bazaars and spice-route traders. Pushcarts disrupted stand-alone stores. The Sears Roebuck catalog of 1893 disrupted the first era of brick-and-mortar retail. Malls disrupted the town square; superstores and category-killers disrupted the local five-and-dime. And now, off-price, dollar stores, fast-fashion and online players are shaking up the industry. Through it all, retail has survived.

The disrupter du jour is, of course, Amazon - which collected more than 40 cents of every dollar spent online last year.

Few retailers have figured out yet how to compete effectively with Amazon, but some perspective is necessary. Just 8.9 percent of retail sales in the United States last year were made online - including Amazon. Said differently, 91.1 percent of the $5.7 trillion consumers spent at retailers last year still passed through brick-and-mortar locations. Yes, the share of retail sales taking place online will continue to increase for some time - but not forever.

Here are three reasons to be confident in the industry's prospects: nytimes.com

Billionaire mall owner: 'Amazon has been great for retail' - and here's why
At a time when retail stores have been closing due to the "Amazon effect," billionaire mall owner Rick Caruso says "Amazon has been great for retail."

"What (Amazon has) shown us is a path to success," the owner of The Grove and The Americana malls in Los Angeles told CNBC's "Squawk Alley" on Monday. "Competition just on price doesn't work. You have to compete on knowledge. You have to compete on knowing your customer. You have to compete on being convenient."

Caruso said Amazon has shown retailers how to innovate and serve customers more effectively. Retailers that are evolving in the right ways are thriving and growing, the billionaire real estate developer said.

The fact that Amazon is opening physical stores "tells us that a hybrid model where you have digital and you have (brick and mortar) retail is very important," Caruso said. cnbc.com

In case you missed it:
GoFundMe Account created for Scott Painter, Home Depot AP Specialist

Bluetooth-enabled cargo security tool

New One For the Watch List
Guitar Center (280 stores) Faces Imminent Bankruptcy After 59 Years In Business

Supervalu to sell Shop 'n Save Banner

The best shopping mall in every state

Quarterly Results
Columbia Sportswear Q1 Retail (DTC) net sales up 23% (130 U.S. stores), Wholesales net sales up 5%, total net sales up 12%

Carter's Q1 U.S. retail comp's up 5.5%, U.S. wholesale down 4%, Canada retail comp's up 3.6%, International net sales up 19.3%, total net sales up 3.1%

Tractor Supply Q1 comp's up 3.7%, net sales u0p 7.6%

Starbucks Q2 Global & U.S. comp's up 2%, China comp's up 4%, Net revenues up 14%

All the News - One Place - One Source - One Time
The D&D Daily respects your time & doesn't filter retail's reality

An INVITATION ONLY NETWORKING EVENT for Asset Protection, Loss Prevention and Safety Leaders in the Retail Industry.

The most memorable and must attend event(s) is held annually at major industry trade shows.

Join us when The CRAZE returns to RILA's 2018 Retail Asset Protection Conference in Orlando Florida.

Monday, April 30th
Andretti Indoor Karting & Games
9299 Universal Blvd, Orlando, FL 32819, USA

Watch Out For Your Invite or Visit the Event Website to See if You Qualify!

The CRAZE at RILA 2018 is made possible by these sponsors:

What the CFO's Are Reading
Study Details Alarming Risks to Knowledge Assets

More than four in five IT security practitioners admit that their companies' knowledge assets likely have been breached.

Eighty-two percent of security practitioners acknowledge it's likely that high-value assets of their companies have been breached in the second annual study on the topic by law firm Kilpatrick Townsend and the Ponemon Institute.

Further, the proportion of respondents saying it's likely that company knowledge assets are in the hands of a competitor rose to 65% from 60%.

Reported costs to recover from a breach rose sharply last year, to an average of $6.8 million, from $5.4 million in 2016.

According to the study, "knowledge assets" include profiles of high-value customers; information about product design, development, and pricing; pre-release financial reports; strategic plans; confidential information about existing relationships or contemplated transactions; source code; and research-and-development secrets

Most respondents (84%) said the maximum loss their organizations could experience resulting from a material breach of knowledge assets exceeded $100 million, compared with 67% who said so in the prior study.

Companies are taking many actions that underscore their growing awareness of risks to knowledge assets. 73% of respondents are focusing training and awareness programs on decreasing employee errors in the handling of sensitive and confidential information.

Further, there is greater recognition that third-party access to a company's knowledge assets is a significant risk. More companies are requiring proof that third parties meet generally accepted security requirements (41% in the new study, compared with 31% a year earlier). cfo.com

Walmart's technology division goes on a hiring spree
Wants to hire 150 technology workers at its Sunnyvale and San Bruno, California locations. Walmart wants to onboard software engineers, back-end technologies experts, data scientists, product managers, mobile developers, systems engineers, artificial intelligence experts, cloud engineers and data science experts. mercurynews.com

How Microsoft, Amazon, Alphabet Are Reshaping Security
Microsoft, Amazon, and Alphabet are stomping into the security market, ready to shake things up and address the weaknesses they see in today's tools. Analysts predict the three tech giants will disrupt security the same way they disrupted industries like computing, advertising, and retail by bringing protections to where people are moving their work: into the cloud. darkreading.com

How can the CISO become a business enabler?
Adding Value to Your Organizations Success

For a cybersecurity program to be effective, CISOs must be viewed as business enablers. Kudelski Security's John Hellickson offers tips on how CISOs can make the transformation.

In what ways can a CISO become a business enabler?

The first thing that comes to mind is to fully understand the organization's strategic goals and mission, along with the business responsibilities and challenges each C-suite and executive leader has on a day-to-day basis.

The CISO should realize that every C-suite member has a different perspective about top risks for the organization and shouldn't assume that cybersecurity trumps all other risks. If the CISO understands the key products and business processes, and how their security controls enhance or ensure availability of those products and processes, they could have more rich and meaningful conversations with those business leaders to pave the way for future support when security initiatives may have an impact on people or processes of that business leader's organization.

Another often overlooked element is the transparency of the cybersecurity program and its multiyear strategy. Providing C-suite members the opportunity to share their top challenges and concerns, as well as their thoughts on cybersecurity prior to developing a multiyear cybersecurity roadmap is crucial, even if their input doesn't have a material impact on that roadmap. Linking cybersecurity initiatives to business outcomes that provide value beyond just protecting the organization, while helping the organization achieve its goals and objectives, is an easy way to demonstrate business alignment and value. computerweekly.com

CSA publishes State of Cloud Security report
The Cloud Security Alliance (CSA), an organization dedicated to defining and raising awareness of best practices to help ensure a secure cloud-computing environment, recently released its State of Cloud Security 2018.

Key takeaways from the report include:

Exploration of case studies and potential use cases for blockchain, application containers, microservices and other technologies will be important to keep pace with market adoption and the creation of secure industry best practices.
With the rapid introduction of new features, safe default configurations and ensuring the proper use of features by enterprises should be a goal for providers.
As adversaries collaborate quickly, the information security community needs to respond to attacks swiftly with collaborative threat intelligence exchanges that include both providers and enterprise end users.
A staged approach on migrating sensitive data and critical applications to the cloud is recommended.
When meeting regulatory compliance, it is important for enterprises to practice strong security fundamentals to demonstrate compliance rather than use compliance to drive security requirements.

Noting that "innovators and early adopters" have been using cloud for years for quicker deployment, greater scalability, and cost saving of services, the report noted that the growth of cloud computing "continues to accelerate offering more solutions with added features and benefits, including security. In the age of information digitalization and innovation, enterprise users must keep pace with consumer demand and new technology solutions ensuring they can meet both baseline capabilities and security requirements." securitysystemsnews.com

Police Seize Webstresser.org, Bust 6 Suspected Admins
DDoS Stresser/Booter Service's Servers Seized; Top Users Also Arrested

Police in Europe have announced the seizure of a site widely believed to be the world's largest provider of on-demand distributed denial-of-service attacks.

Called Webstresser.org, the site boasted 136 million registered users and had launched more than 4 million attacks against websites, says Europol, the EU's law enforcement intelligence agency.

Six of the site's suspected top administrators were also arrested in the United Kingdom, Croatia, Canada and Serbia on Tuesday, according to the U.K.'s National Crime Agency, which says it was assisted by police in those countries as well as Police Scotland. govinfosecurity.com




Networking at Industry Conferences - Part III

By Walt Palmer, CFE, CFI
Practice Leader - EPIC Integrated Risk Solutions

What is Networking?

"Networking" is a term that get used, abused, and confused throughout the business community. Some see it as "being slick" or simply collecting the business cards at a conference or something as simple as sending a boiler-plate message on Linkedin to "connect" with another professional. None of those practices constitute useful, professional networking - at least not in my experience.

Productive networking occurs when you make a connection that you build on over the course of time until such point that the "connection" becomes a "relationship." This does not necessarily mean a close personal friendship. But, relationship suggests that there are shared reference points, a level of trust, and a willingness to help each other.

I'll be the first to admit that I look forward to industry conferences. At some of the larger shows, I might know 200+ other attendees by name and have fairly strong relationships with 50-75 of them. So, for me, going to a show is a great chance to catch up with my network, find out what new ideas or activities they have going on in their business, and ask for their input on issues that are on my plate. But, the reason I know all of these people is because I've been going to shows for over 25 years and I have cultivated these relationships over a long period of time.

Read the rest of Part 3 and catch up on Parts 1 & 2 here


Enterprise Risk Management

Managing Total Risk
ASIS' New Worldwide Mission

Rosamaria Sostilio, VP of LP,
Barnes & Noble

The American Society for Industrial Security (ASIS), the largest security association in the world, recently broadened its scope worldwide to that of Enterprise Security Risk Management - a holistic approach to security that goes beyond traditional organizational structures. Rosamaria Sostilio, Vice President of Loss Prevention for Barnes & Noble, shares her own experience in overseeing Enterprise Risk Management for a former retailer. Learn what it's like to manage security-related risks across an entire enterprise.

Episode Sponsored By

53 Years Later, Se-Kure Controls
is Still Driving LP Innovation

Founded in 1965, Se-Kure Controls continues to develop and manufacture innovative asset protection systems that maximize ROI for their retail customers. John Mangiameli, Executive VP of Business Development, and Greg Saputo, Director of Sales - Southeast, tell us about Se-Kure Controls' new website (www.se-kure.com), recent organizational changes, and the expansion of their international distribution network.

Quick Take Sponsored By

Miss an episode? Catch all our "Live in NYC" 2018 videos here.

Get involved in our next broadcast in June at NRF Protect in Dallas. Contact us!


Top 5 E-Commerce Challenges And How to Overcome Them

#1. Listing inventory online
"If you think of when the internet started, how many years did it take before shops had their opening hours online? Even something as simple as that took a while. Most shops now have their opening hours online but really the vast majority of stores still don't have their inventory displayed online."

#2. Providing bespoke personalization at scale
Panelist Kyle Price, eBay's director of business development, EMEA, said that it's not that customers are changing, it's that the ways in which they're being addressed have massively shifted, particularly in terms of personalization.

#3. International expansion
A DHL report out last year named cross-border e-commerce one of the fastest growth opportunities in retail, predicting sales would increase at an average rate of 25 percent a year between 2015 and 2020. That's twice the pace of domestic e-commerce growth.

#4. Lack of time and focus
"If you're a corner store, a bicycle store, a convenience store, a pharmacy, e-commerce is a very small channel for you. It might only be a few percent of your sales," Mark said, adding, "You can't afford to go out and spend a lot on a solution and even if you can afford the solution, you can't afford the time to maintain it or even just learn about how it all operates."

#5. Returns
Almost half of retailers have seen an increase in "intentional returns" (customers who order multiple sizes of a product because returns are free or cheap) over the past year, according to a recent study by Brightpearl.

Invest in creating an experience that your competitors can't provide and your e-commerce business will reap the rewards. business2community.com

Amazon Q1 Revenue up 42.9% Over Q1 2017
42% of ALL U.S. Online Retail Sales in 2017
How Much Came From Mainstream Retail?

Its net income also more than doubled to $1.63 billion from $724 million. Goods sold in Amazon's marketplace accounted for 52% of units sold, up from 50% in Q1 2017.

Amazon accounted for 30.7% of Top 1000 online sales in 2017, an increase from 29.8% in 2016, according to the Internet Retailer 2018 Top 1000 Report. And counting the gross merchandise value of sales by outside merchants on the e-retailer's marketplace Amazon.com accounted for nearly 42% of U.S. online retail sales in 2017. digitalcommerce360.com

Amazon now delivers packages to car trunks in 37 US cities

Tallahassee, FL: UPS worker used labels addressed to himself to steal $20,000 of electronics
A 19-year-old UPS employee is facing felony charges after it was discovered he was systematically stealing electronics from his job to sell on eBay. Nicholas R. Ocampo, 19, was arrested on a charge of fraudulently obtaining property worth less than $20,000 and booked into the Leon County Detention Center on Thursday. He was released later that day on a $1,000 bond. On April 25, 2018, a UPS loss prevention officer said he discovered Ocampo had made labels addressed to himself at his home address and placed the labels on packages at the warehouse, according to a probable cause affidavit. The packages were to be delivered to customers. Ocampo was accused of fraudulently putting labels addressed to himself on nine packages from Feb. 2, through March 6. wtxl.com

Avon, IN: Avon Police search for suspect in multiple thefts from Target and other Central Indiana Retailers
Avon Detectives hope someone can identify the man caught on a police car dash cam after a Target store theft. The suspect got away, but he is suspected of several thefts involving expensive items at department stores across central Indiana. The police dash cam also recorded when he decided to make a run for it. The dash cam in another squad car shows him running to his car. You can also see his cart roll by, full of stolen merchandise like expensive vacuum cleaners. wthr.com

South Attleboro, MA: C-Store Burglary suspects may be linked to Organized Ring
The two men arrested in connection with the burglary at a South Attleboro convenience store last weekend are under investigation for allegedly being part of an organized commercial burglary ring suspected in two dozen break-ins in three states. The alleged ring, based in Lawrence, targets commercial businesses that sell cigarettes and other tobacco products as well as automatic teller machines. thesunchronicle.com

Christchurch, New Zealand: 3 of 6 suspects pleads Guilty to 23 charges in Organized Theft Ring
Alexander James McCormick, 27, burgled properties across Christchurch in June and July 2017, and was caught by police in a motel unit with a large amount of the stolen property. The recovered property included laptops, cameras, building tools, and clothing, and more of it was found at other addresses and in a stolen car. Bank cards taken were used at service stations and retail outlets. Two women have already pleaded guilty to being in the criminal group, 3 more men have pleaded not guilty. courtnews.co.nz

Barrie, Ontario, CN: Suspect sought in baby formula theft investigation at Shoppers Drug Mart

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Shootings & Deaths

Update: Norridgewock, ME: Suspect in Maine Deputy killing may want to talk
Authorities searching for a third day for a man sought in the fatal shooting of a Maine deputy sheriff say they've learned he may want to reach out and talk to them. The shooting of Somerset County Cpl. Eugene Cole early Wednesday morning in Norridgewock has triggered an intensive search for 29-year-old John Williams in and around the heavily wooded rural community about 60 miles (96 kilometers) west of Bangor. He's considered armed and dangerous. Sheriff Dale Lancaster said Friday authorities understand that Williams may want to communicate with them but wouldn't elaborate further. Lancaster said they are willing to listen and encouraged him to reach out. wcvb.com

Charlotte, NC: Paintball shooters ambush customers, workers in barbershop
A business owner said several masked men stormed into his barbershop Thursday afternoon and started shooting paintball guns. The owner said he doesn't know who the men are or why they initiated an attack. Employees and customers at the barbershop had to dive to the ground for cover and were unsure why the men stormed in to shoot up the store. wsoctv.com

Fayetteville, NC: Clerk shoots Armed Robber at BP C-store
A Fayetteville C- store clerk opened fire Wednesday night on 2 masked men who came into the store carrying a gun. The shooting occurred shortly before 10 p.m. at the Five Star BP gas station. A witness saw two masked men running inside, so she called 911. Clerk Bassam Albareti, 29, saw on the store's security camera two suspected robbers coming in and pulled out a gun. Albareti fired several shots through the glass that enclosed the counter, hitting one man in the leg. The would-be robbers dropped their gun and fled. The armed Robber later called 911 to get assistance for his wound. The second suspect was later arrested. wral.com

Robberies, Thefts & Incidents

Albuquerque, NM: Costco Burglary suspect charged in $80,000 Diamond Theft
Joseph Romero, 57, s behind bars after police say he hid in the hardware section of the Costco warehouse store near Interstate 25 and Montaño until past closing time and made off with more than $80,000 in diamonds and other goods. Romero is charged with commercial burglary and felony shoplifting in the heist.

However, the accused jewel thief picked up additional charges - of robbery and attempt escape from the custody of a police officer - when deputies say they caught him in a stolen car outside a grocery store and he later tried to escape from the hospital after complaining of chest pains during his arrest. abqjournal.com

Ewa Beach, Hawaii: Security Guard injured during Long Drug's Robbery
Prosecutors have charged a 26-year-old man in connection with a store robbery in Ewa Beach where a 61-year-old security guard sustained a fractured wrist when he reportedly attempted to stop him. Jamal N. Brown was charged Wednesday with 2nd degree robbery and assault. Police said a suspect later identified as Brown was observed taking an unspecified item from Longs Drugs and leaving the store without paying for the item at about 10:40 p.m. Monday. A security guard responded when Brown allegedly pushed him, causing the man to fall and sustain a fractured left wrist. staradvertiser.com

Dartmouth, MA: Police Arrest Serial Shoplifter
On Sunday, April 22, Police responded to Walmart, officers located 2 males loading numerous stolen items into a vehicle parked in the rear of the building near a fire exit. One of the males, Jason Ferreira, 33, was well known to Dartmouth Police for previous shoplifting incidents. As a result of the subsequent investigation, Ferreira was arrested and charged with larceny over $250 and conspiracy to commit a crime. In addition to these charges, Ferreira also had 3 active arrest warrants, 2 of which were for previous retail theft related incidents. wbsm.com

Greenwich, CT: Suspect in Sephora Robbery arrested
In July of last year, three women and a man entered the Sephora cosmetics shop on Greenwich Avenue, grabbing items off the shelves and stuffing them into a duffel bag. In addition, a shoplifting suspect grabbed a cell phone from a store employee's hand after she followed them out of the store and video-recorded them. Some $1,500 in merchandise was stolen by the thieves. greenwichtime.com

Owasso, OK: Video of man kicked out of Hibbett Sports 'because of my race' goes viral
Robert Robedeaux, who was shopping at Hibbett Sports on Saturday, Feb. 17, filmed himself being escorted off the property by 3 police officers after store staff called 911 to report he was making them  uncomfortable. Robedeaux, a member of the Pawnee Nation, posted the video on his Facebook page on Thursday, April 19, and it has since garnered over 250 shares and hundreds more comments. In the post, the man claims he was wrongfully removed from the store and the staff's actions were racially motivated. tulsaworld.com

Colorado Springs, CO: Police investigating Smash-and-Grab Burglaries; 7 small businesses and restaurants in past 3 weeks

Los Angeles, CA: LAPD busts package thieves who stole Amazon delivery truck; suspect eats stolen fruitcake

Creve Coeur, MO: Month after brazen Robbery, Vincent's Jewelers store scene of attempted Burglary

San Antonio, TX: Police recover $50,000 of stolen goods from Texas Coin Store Burglary

Sentencings & Arrests

Worcester Business Owner Sentenced for Defrauding Snap and Selling Counterfeit Merchandise
The owner of Esther's Fashion Paradise was sentenced yesterday in federal court in Worcester for defrauding the SNAP benefits program and selling counterfeit merchandise.

Esther Acquaye, 31, of Worcester, was sentenced by U.S. District Court Judge Timothy S. Hillman to eight months in prison, three years of supervised release, and ordered to pay $285,075 in restitution. She accepted EBT cards from SNAP recipients wishing to exchange their SNAP benefits for cash and on at least four occasions, Acquaye accepted an EBT card from an undercover investigator as payment for counterfeit retail goods (Michael Kors purses, one counterfeit Gucci purse, one counterfeit The North Face jacket, and one counterfeit Michael Kors wallet). justice.gov

Waterbury Man Involved in Multi-State Robbery Spree Pleads Guilty

Allegany County, PA: Man gets up to 40 years for Family Dollar robbery spree

Carol Stream, IL: Man gets 23 years in Prison for Armed Robbery of a 7-Eleven store

Baltimore, MD: Man sentenced to 20 Years For Killing Jewelry Store Owner; to run consecutive with a 30-year sentence he's been serving

Omaha, NE: Bail denied for man charged with killing young mother in Walmart parking lot


Why Hong Kong is a city of fakes: five recent counterfeit operations busted by customs officers
Owing to its proximity to China, a nation responsible for more than 86 per cent of the world's counterfeit goods, according to a 2017 report by law enforcement agency Europol, Hong Kong is awash with fake merchandise. scmp.com


C-Store - Sipsey, AL - Robbery
C-Store - Stockton, CA - Armed Robbery
C-Store - Jasper, AL - Armed Robbery
C-Store - Iberia, LA - Armed Robbery
C-Store - Saratoga County, NY - Armed Robbery
C-Store - Fresno, CA - Armed Robbery
C-Store - San Benito County, CA - Armed Robbery
Cellphone store - Ardmore, OK - Burglary
CVS - Cullman, AL - Robbery
Dollar General - Effingham County, GA - Armed Robbery
Gas Station - Brookfield, WI - Armed Robbery
Gas Station -Macon, GA- Armed Robbery / Clerk shot & Wounded
Gun shop - Wellsville, NY - Burglary
Jewelry store - Creve Coeur, MO - Burglary
Liquor store - Providence, RI - Armed Robbery
Longs Drugs - Ewa Beach, HI - Robbery
Nail Salon - Dayton, OH - Robbery
Pharmacy - Edwards, CO - Burglary
Restaurant - Ormond Beach, FL - Armed Robbery
Speedway - Springfield, OH - Armed Robbery
Sprint - Cedar Rapids, IA - Burglary
Walgreens - Oxnard, CA - Armed Robbery


Daily Totals:
16 robberies
5 burglaries
1 shooting
0 killings


Weekly Totals:
76 robberies
30 burglaries
3 shootings
1 killing


None to report.

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Advance Your Career With the Help of a Mentor

3 Ways to Attract the Mentor You Truly Want
A true mentor is not someone who will give you all the answers, but they will help challenge and push you so you can find them on your own. Here's how you can attract a truly great mentor. Walk the walk on your own

4 Tips for Finding a Career Mentor
If taking your career to the next level is one of your top Resolutions this year, finding a good mentor can be the first step to really help you get ahead. Mentors can help expand your network and further your belief in yourself. Here's what you'll need to do to find the right mentor. Do your homework

Getting the Most Out of a Mentor Relationship
Once you think you've found the mentor, making that relationship work can be tricky, especially with busy careers and trying to find a work-life balance. Here's some tips on how to get the most out of your mentorship. Be prepared to listen

How to Find a Mentor 101: Searching for the Yoda to Your Luke Skywalker
Where do you see yourself in five years? While we sometimes don't know what to expect from life, there are ways to make it easier. Mentors can be the perfect solution when you're trying to figure out the next step in your career path. Cast a wide net


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Healthy debate in any industry spurs growth, understanding, and challenges the status quo. Without it the normal evolutionary processes which are slow to begin with slow even further. It is those who have the courage to debate that make a difference and create change. However, as in the case of any debate interpreting and understanding the messages is critical in order for it to have a positive impact and facilitate change.

Usually driven by opposing sides, debates are driven by individual experience and environmental influences that are often times invisible and therefore unrealized. But at the end of the day, regardless of opinion all debates spur discussion, thought, and emotion. And that is what causes change and understanding.

While interpretation is an individual experience, the experience itself has the ability to impact and educate.

Just a Thought,
Gus Downing

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