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'17 National Retail Security Survey

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Sensormatic Global Shrink Index

New Shrink Study from Tyco Retail Solutions Reveals the Products and Brands Most Likely to be Stolen from Stores

Shrink costs U.S. retailers a staggering $42.49 billion in 2015.

That's according to the 2018 "Sensormatic Global Shrink Index" from Tyco Retail Solutions, which found that the most likely to be stolen from U.S. stores included clothing, cosmetics, jewelry and confectionery, as well as consumer electronics. The brands targeted the most included Guess, Gap, Revlon, Apple (and Beats), Samsung and Sony.

U.S. fashion and accessories stores had the highest rate of shrink by retail vertical, the survey found. Office equipment stores had the lowest.

Tyco commissioned global retail market intelligence provider PlanetRetail RNG to conduct the report, which included over 1,100 retailers across 14 countries representing the world's leading economies and 13 vertical markets. They operate over 229,000 stores. On a global scale, shrink cost retailers nearly $100 billion globally last year.

Shrinkage was highest in the U.S. at 1.85%, of sales during 2017, while Europe (1.83%) ranked second.

Key U.S. findings include:

External theft/shoplifting (including organized retail crime) make up the most significant percentage of losses, at 35.55% of lost sales, slightly above the global average. Internal shrinkage (24.54%), including employee theft, was the second largest source of losses, followed by vendor and supplier losses (21.47%).

● The average value of each ORC incident in the USA during 2017-2018 was $1,401.68 (or $131.72 more than the global average). Other external incidents, including shoplifting, amounted to $89.80 (or $16.86 more that the global average) compared to all other countries surveyed. Internal sources, including employee theft, were worth $12.75 more in the USA, at $71.75, compared to the rest of the world.

● After electronic article surveillance (EAS), alarm monitoring is the next most popular loss prevention investment, followed by access control systems, exception-based reporting and closed-circuit television (CCTV).

● The country ranked fifth for overall shrink, but has the highest shrink dollars based on being the world's largest economy.

"Best in class retailers are optimizing their physical stores by ensuring that operational controls are in place for growing problems such as retail shrink," said Catherine Walsh, VP and general manager, Tyco Retail Solutions. "The Sensormatic Global Shrink Index benchmarks retailer performance globally and sheds light on other factors affecting loss prevention. chainstoreage.com

Click here to request your copy of the report.

Stay tuned to the D&D Daily as we will be releasing the full report in the coming weeks.


Rite Aid AP Doubles Case-Closure Rate with Captis Intellience's Solveacrime.com
The New Science of Criminal Apprehension and Prevention

There's no doubt that there is more video surveillance data in existence today than ever before and camera installations are on the rise. The more cameras there are in businesses and municipalities monitoring and recording activities, the greater the chances of apprehending and prosecuting criminals.

But the vast amount of video surveillance footage available is taxing security and law enforcement officials as the information collected requires viewing and investigation to determine identities. Ninety percent of the time, law enforcement officials do not have the time to identify the criminals captured on video as they dedicate their time to the most serious offenses. And while getting the video in front of a large audience is helpful, the chances of having a video of any one crime, such as retail robbery or theft broadcast on the local news, are slim given the vast number of cases reported every day.

However, there is a new science of crime solving and prevention that dramatically improves how new video surveillance technologies are applied to identify and apprehend criminals - and reduce crime. Captis Intelligence's Criminal Apprehension and Prevention platform provides a cloud-based solution that employs crowdsourcing and advanced analytics to effectively help identify and apprehend suspects and deter future incidents from occurring.

The platform is built on four primary application pillars: Intelligence, Information, Identification and Investigation.

The four "I's" combine to unify and expand situational awareness, collect geographic crime intelligence, conduct social media investigations, poll criminal databases, implement crowdsourcing intelligence gathering, and exchange information with members and law enforcement agencies.

One of Captis Intelligence's most notable accounts is the pharmacy chain giant, Rite Aid. In the fall of 2017, a man entered a Rite Aid location, jumped over the counter, took cash from the register and then fled before police arrived. A few days later a woman who lives in the area saw a surveillance feed with a familiar looking face on social media. She filled out a tip form on Captis Intelligence's Solveacrime.com crowdsourcing website (which is free for the public to view), and the subject was apprehended shortly after. Tips like this solicited through Solveacrime.com have more than doubled Rite Aid's case-closure rate.

According to Robert Oberosler, VP of Asset Protection at Rite Aid, "We're now closing more than 50 percent of our violent crimes within a week of using Solveacrime.com. It is one of the most interesting and successful crime resolution tools that I have ever used over my 40 years of experience. Solveacrime.com helps Rite Aid solve more crimes, and provides a powerful deterrent by letting criminals know that Rite Aid is actively using crowdsourcing to identify and help apprehend criminals." securitymagazine.com

Bloomingdale's AP Uses Employee 'Machine Learning' to Reduce Safety Incidents
Bloomingdale's can now pinpoint which of its employee learning programs are generating results - and by how much in real dollars. The Macy's division has deployed Axonify Impact, (from Axonify), a learning attribution engine that uses machine learning to evaluate the data collected through training programs. Results reveal the direct impact that employee training programs are having on real business metrics, such as increases in revenue or decreases in expenditures.

At Bloomingdale's, the platform has played a large role in helping reduce safety incidents. The platform automatically ties the retailer's training efforts to how well it is reducing its overall safety claims. Bloomingdale's has attributed about one third of this safety claim reduction to training efforts on the platform, which translated to a savings of $3 million in one year.

"At Bloomingdale's, we're always digging deeper into the effectiveness of our training programs and content to understand exactly how they impact business results," said Chad McIntosh, VP of asset protection and risk management of Bloomingdale's. "For most companies, making these connections is incredibly difficult and time-consuming." chainstoreage.com

How Walmart is Helping Prosecutors Pursue 10-Year Sentences for Shoplifting
Walmart's trespass notifications are part of the extension of private influence over parts of the criminal justice system that benefit third parties, like retailers. Walmart, in particular, has come under fire in the past for hiring too few employees (a cost-cutting measure), and then relying heavily on publicly funded local police to handle their shoplifting problem. I have previously written about Walmart's "restorative justice" program, a private anti-shoplifting program in California that a Superior Court judge found to amount to illegal extortion. Around 2008, according to testimony from Lawson's preliminary hearing, Walmart began implementing the trespass system, which allows them to keep records on who has shoplifted before. injusticetoday.com

Nordstrom Rack apologizes after backlash over black teens
being falsely accused of theft while prom shopping

Three black teenagers were falsely accused of stealing from a Nordstrom Rack, with employees closely monitoring the trio as they shopped for prom clothing before calling the police. Nordstrom Rack apologized to the teens, with the president flying to St. Louis to speak with the families in person. The company is facing backlash after the incident, especially in light of other reports of people of color being mistreated at retailers and restaurants across the US. businessinsider.com

#MeToo Continues Impact on Retail
Nike Misconduct Exodus Continues
4 More Top Execs Leave - Now Totaling 10
A sweeping investigation into workplace behavior at Nike has resulted in the departure of four more top-level executives, raising to 10 the number of senior managers to leave the company as it continues to overhaul its upper ranks amid widespread allegations of harassment and discrimination against female employees.

Together, the departing executives oversee some of the most important business categories and highest-profile departments at the world's largest sports footwear and apparel company.

The four additional people who have either left the company already or will depart soon, Nike confirmed on Tuesday are Steve Lesnard, the head of running in North America; Helen Kim, who oversaw Eastern North America; Simon Pestridge, a head of marketing for the performance categories; and Tommy Kain, Nike's director of sports marketing.

In a companywide address last week, Mark Parker, Nike's chief executive, apologized to employees and said that departures related to the company's broad investigation into workplace behavior would be completed by this week.  nytimes.com

Uber hires former head National Transportation Safety Board after fatal Arizona crash
To advise the company on safety culture following a fatal Arizona crash involving one of its self-driving cars.

The announcement coincides with The Information's report that Uber determined the fatal crash was caused by a problem with the software that detected the pedestrian yet decided no reaction was needed. The company said Monday that a full safety review of its self-driving vehicle program is underway as well. businessinsider.com

What the CFO's are Reading
Think There's a Talent Shortage Now? Just Wait
There's no shortage of people; skills are what's missing

There's already a global talent shortage, but nothing like what will emerge over the next decades-plus, according to the report. The ever-widening gap between employers' needs and workers' skills could drive massive lost financial opportunities over the next decade-plus.

Businesses generally spend little time worrying about what might happen 10 or more years ahead. But if "what might happen" is a talent shortage so massive as to cause a wholesale, global reinvention of work norms and redistribution of labor, perhaps companies could muster up a smidgeon of concern.

The United States would by far take the biggest economic hit, losing out on $1.7 trillion in unrealized revenue - 21% of the world's total - as a result of the talent deficit 12 years from now. The $1.7 trillion would equate to roughly 6% of the entire U.S. economy.

By 2030 - no more than a couple of economic cycles away, in all likelihood - the worldwide talent shortage will reach about 85 million people with needed skills, according to a new report. The estimated financial impact: as much as $8.5 trillion of unrealized annual revenue.

"As a result," it continues, "organizations may be prompted to relocate their headquarters and operational centers to places where the talent supply is more plentiful.

In the report's view of the future, successful organizations will move from a paternalistic approach to a more mature, flexible relationship with their people, "based on mutual respect." cfo.com

Jewelry Shop Female Workers Can Arbitrate As Class, 2nd Circ. Hears
A group of women who took their employer Sterling Jewelers to arbitration over alleged sex discrimination argued on Monday for the Second Circuit to reverse a lower court judge's decision and add 70,000 employees to the case, saying the arbitrator was right to include them.

Laryssa Jock and other women who work for Sterling subsidiaries like Kay Jewelers and Jared the Galleria of Jewelry have litigated against the company for more than 10 years on claims that they are sexually harassed by male colleagues and paid and promoted less than men. law360.com

ReposiTrak® Expands Innovative Solution Set to Deliver Greater Value to the Retail Supply Chain
ReposiTrak, Inc., the industry leader in compliance, food safety and risk management for the retail supply chain, today announced that all solutions previously offered under parent company Park City Group's brand name are now combined into a powerful technology platform with existing ReposiTrak solutions. Park City Group will continue to serve as the parent company, but the ReposiTrak subsidiary will now offer the complete array of solutions, including Scan-based Trading, Automated Forecasting and Ordering, Vendor Managed Inventory and the previously announced MarketPlace sourcing and B2B Commerce solutions. businesswire.com

Walmart associates check out customers on the floor in pilot program
Walmart is testing a program, "Check Out With Me," that enables associates to check out customers in the lawn & garden sections at more than 350 U.S. stores. Outfitted with cellular devices and Bluetooth printers, associates can ring up customers and provide a receipt on the spot. Walmart associates scan customers' items with the Check Out With Me mobile device, swipe their credit cards and provide them with receipts - printed and electronic options are available. retailwire.com

Home Depot loss prevention officer out of hospital 2 weeks after shooting that killed Dallas officer
The Home Depot loss-prevention officer who was critically wounded last month in a shooting that killed one Dallas police officer and injured another is home from the hospital. Scott Painter was shot three times in the April 24 attack at the Home Depot where he worked.

The Washington state native was helping an off-duty officer who had detained a man at the store. When two Dallas officers showed up to determine whether the man had an outstanding warrant, he shot them and Painter and fled, police say.

After remaining in the hospital for two weeks, Dallas Police Association President Michael Mata said Painter was released from the hospital on Monday. Click here to donate to Scott Painter's GoFundMe page. dallasnews.com

Profitect Wins Retailers' Choice Award for Third Consecutive Year at RILA Retail Conference 2018; Profitect's Machine Learning Also Wins for Innovation

Chicago Bill for Drone Surveillance of Large-Scale Events Sparks Privacy Debate

Barnes & Noble needs saving

Lidl Commits to U.S. as Focus Sharpens - to open 141 after opening 50

Happy Socks to open 30 more stores

Toys 'R' Us begins final countdown

Quarterly Results
Hudson Group Q1 comp's up 5.5%, sales up 8.9%
Camping World Q1 comp's up 3.9%, sales up 20.4%
Weis Markets Q1 comp's up 1.5%, sales up 2.8%

LPF Announces Bob Maclea Scholarships for
"Swing for Certification" Golf Tournament

The Loss Prevention Foundation "Swing for Certification" golf tournament is set for Sunday, June 10, at Bear Creek Golf Club in Dallas preceding the NRF PROTECT conference. The event, which is open to all retailers and solution providers, will raise money to fund scholarships for LP professionals who want to advance their careers by obtaining their LPQ or LPC certifications. Proceeds will also benefit industry charities, including the Loss Prevention Benevolent Fund and the USS Foundation; the legacy event sponsor.

The Loss Prevention Foundation is honored to announce that all scholarships awarded from the tournament will be named for LPF Board Member Emeritus, Bob Maclea. Bob was a founding board member of the LPF in 2006 and served on the executive and audit committees until his retirement in October 2016. He spent his 41-year career in the loss prevention/asset protection profession. Sadly, Bob passed away this past March.

"We are privileged to be able to name the Bob Maclea Scholarships for the Swing For Certification golf tournament," said Terry Sullivan, LPC, President of the LPF. "Bob was a mentor to so many in our profession and was a true LP industry leader. He loved working in loss prevention and was an amazing philanthropist. It is an honor to name these scholarships, that will help professionals continue their education and advance their careers, after him."

For more information or to sign up as a sponsor or golfer, contact Terry Sullivan, LPC at terry.sullivan@losspreventionfoundation.org.

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Protect High-Theft Products without Decreasing Sales

When combating shrink, it's important for retailers to pursue common-sense solutions in their stores. Many loss prevention products in the market today keep merchandise under lock and key (closed system), which can decrease sales by as much as 38 percent. Also, many loss prevention products are limited in functionality. This is where Southern Imperial's patented SONR System comes into play.

The SONR System, an Intelligent Loss Prevention solution, uses an open system design to draw associate attention to activity while allowing shoppers to remove and replace product without assistance from store personnel. Moreover, the SONR System is a multi-tiered security solution that allows retailers to control the level of security for individual products and situations.

Its basic level of security starts with the SONR Hook and Echo Box. Merchandise removed from the hook, by raising the attached label holder, triggers the initial response. Once raised, a warning beep is emitted to alert store personnel that there is activity in the area. The Echo Box, which is installed up to fifteen to twenty feet away, will mimic all warning beeps on the floor to alert store associates to the activity. For the second tier of security, the Echo Box can also be set to alarm if the SONR Hook is lifted for too long or cycled too often in a short time span. Finally, for retailers requiring an additional tier of security, the SONR System can link into existing security and communication systems to suit store needs.

Placing merchandise behind lock and key can have as dramatic of an impact on sales as product theft. The SONR System provides retailers with a viable solution for displaying valuable items without losing them to shrink. It keeps product visible, accessible, and most importantly, shoppable.

To see how it works, check out the video:

For more information on the SONR system and how it works,
contact Southern Imperial at 1.800.747.4665.


What Employers Need to Know About the Dark Web
Employers and their IT professionals need to be aware of the risks associated with the Dark Web. An employee who accesses the Dark Web via a company network can immediately open the network up to risks, including access by hackers. This could lead to a cyber-attack against the company.

The average Internet user may be largely unaware that there are actually different levels of the Internet. First, there is the surface level where companies post their webpages, and where employees may browse the news, shopping options and Facebook. The surface level is indexed, and can be accessed using a search engine such as Google.

There is also the Deep Web, which means that the web pages cannot be accessed by a search engine because they are not indexed. In other words, you would not be able to search for or stumble upon these websites. Instead, you'd only be able to access them if you knew their exact web address. What may surprise people is that most of the Internet today is actually considered part of the Deep Web.

Next, there is the Dark Web, whose very name sounds a bit ominous. The Dark Web is a part of the Deep Web, but it also requires special browsers, such as TOR, and configurations in order to access it. The primary goal of the Dark Web is to maintain privacy and anonymity. While some may use this area for perfectly legitimate purposes, such as a journalist speaking to a source in private, not surprisingly, this setting can also be exploited for illegal purposes, such as drug and human trafficking and child pornography.

Some sources on the Dark Web actively try to recruit "insiders" at various companies to use their employment to legitimately gain access to company information, which could then be misused or released to others. Insiders could also be used to more easily install malware into an organization's perimeter security, which could then be used for purposes such as crashing the system, or stealing information like credit card or Social Security numbers. While many IT security programs today focus on outside threats, more and more companies are discovering the importance of increasing protections against insider threats for this very reason.

IT and security personnel must continue to adapt to threats posed by the Dark Web and insider activity. Monitoring for suspicious activity such as downloading specific browsers, investing in insider threat protection, and educating your workforce about the risks and penalties with accessing company information for nefarious purposes can help limit the likelihood that the Dark Web will create havoc in your own work environment. shrm.org

US Extradites Romanian Hackers in $18M Voice/Text Messaging Phishing Scheme
A pair of Romanian men face charges in the US after netting $18 million in a vishing and smishing scheme targeting US citizens. Teodor Laurentiu Costea and Robert Codrut Dumitrescu have been extradited from Romania to the US and have been charged with wire fraud conspiracy, wire fraud, computer fraud and abuse, and aggravated identity theft.

The extradition comes after a federal grand jury returned a 31-count indictment against the pair. A third co-defendant in the case, Cosmin Draghici, remains in Romanian custody while awaiting extradition.

According to US Attorney Byung J. "BJay" Pak, the defendants targeted US citizens from their base in Romania, using US-based telephones to initiate phone calls to others for the purpose of fraud. The pair were engaged in vishing, which communicates a phishing message through a voice recording, and smishing, which phishes via text messages. darkreading.com

Why is reducing cyber attacker dwell time important, and how should it be tackled?
Imagine a burglar having the run of a house safe in the knowledge the owner is on holiday for a week and the alarm isn't working; they are far more likely to explore the property in depth to pick off the most valuable items.

IT system breaches should be viewed in the same context. The longer it takes to detect an attack, the worse the consequences, whether that means larger amounts of confidential data being compromised, more funds stolen, or greater havoc being wreaked on the enterprise infrastructure - and potentially the systems of partners, suppliers and customers being infiltrated.

In addition, the damage to an organisation's reputation as a result of the hack will be longer-lasting and more business critical. This is why it is crucial to reduce intruder dwell time.

Start with good basic security. Fundamental security controls, such as regular patching and security updates, two-factor authentication for system logins and restricting administration access make it more difficult for a prospective hacker to access the system, increasing the likelihood that they will look elsewhere for an easier target.

Hardening servers, for example using encryption, authentication and firewalls, applies more rigid security layers and makes them less vulnerable to attacks. It also reduces the chance of a kill chain, whereby a series of events is initiated that results in the organisation's infrastructure being fatally compromised.

Other preventative measures that help to stop casual attacks, include defence mechanisms specifically designed to identify undesirable behaviour early and with greater reliability. These include on-access scans that, by automatically scanning every time a new system connection occurs, quickly detect malware or other undesirable connections. computerweekly.com

Fiserv Launches Fraud-Scoring Tool Designed to Catch Breaches Early
It's all about the head-start. That's the prime idea behind a new anti-fraud product from Fiserv, who is partnering with Rippleshot, a fraud analytics firm, on an "early breach detection" tool. Called Card Risk Office Fraud Warning, the service, billed by Fiserv as a "first-to-market solution to mitigate card fraud and data exposure," can help financial institutions spot potential fraud one or two months before alerted by payment networks. pymnts.com




'Live in NYC 2017' Top 5


Building Effective & Inclusive LP Teams

Kevin Colman, Group VP of AP, Macy's

In today's challenging times, building and retaining teams is a critical component in running a successful LP program and driving results. Being able to identify, recruit, attract and successfully hire the right people is a challenge for everyone, especially given the labor shortage and the retail climate.

Kevin Colman
, Group Vice President of Asset Protection for Macy's, shares how to attract and develop top talent, while building culturally diverse teams that reflect the communities they serve.

Episode Sponsored By:



Online Fraud Soared 30% In 2017, Double The Rate Of E-commerce Sales
According to U.S. Census Bureau data, eCommerce sales climbed to a record high of $453.5 billion in 2017, representing a 16% increase over the previous year. However, recent Experian reports revealed that online shopping fraud rose 30% year over year, and 63% of businesses acknowledge they are experiencing the same or more fraud than a year ago. Chargebacks911, a leading dispute mitigation and loss prevention firm, warns that rising card-not-present (CNP) fraud could offset revenue gains unless merchants take proactive steps to identify, prevent and control it.

Though the U.S. transition to EMV technology has helped reduce point-of-sale (POS) card fraud, CNP fraud has continued to escalate. Javelin Strategy & Research projected that POS losses would decline from $6 billion to just under $5 billion between 2014 and 2018, while CNP losses were expected to almost double over the same period-from $10 billion to nearly $19 billion. Another Javelin study found that identity fraud claimed a record 16.7 million victims in 2017, with CNP fraud proving to be 81% more likely than POS fraud.

Meanwhile, Experian's research reflected the challenges merchants face in trying to manage that fraud: 72% of businesses cite fraud as a growing concern, 71% admit to denying more transactions than they should, and 84% believe the need for fraud risk mitigation could be reduced if they were certain of customers' identity. Merchants are also getting mixed messages from consumers: 66% of shoppers favor security protocols for online transactions because it makes them feel protected, yet 35% say they would transact more online if there were fewer security hurdles-and 1 in 4 has abandoned a transaction because creating a new account required too much information. valuewalk.com

Inside The Ecosystem That Fuels Amazon's Fake Review Problem
Being a five-star product is crucial to selling inventory at scale in Amazon's intensely competitive marketplace - so crucial that merchants are willing to pay thousands of people to review their products positively. In October 2016, Amazon banned free items or steep discounts in exchange for reviews facilitated by third parties.

Amazon's ban didn't stop sellers from recruiting reviewers. It only drove the practice underground. Reviewers are no longer simply incentivized with free stuff - they're commissioned specifically for a five-star rating in exchange for cash. The bad reviews are harder to spot, too: They don't contain any disclosures (because incentivized reviews are banned, and a disclosure would indicate that the review violates Amazon's terms). Paid reviewers also typically pay for products with their own credit cards on their own Amazon accounts, with which they have spent at least $50, all to meet the criteria for a "verified purchase," so their reviews are marked as such. buzzfeed.com

Walmart beats Amazon for majority stake in India's Flipkart
Walmart appears to have beaten out Amazon for a majority stake in Indian e-commerce giant Flipkart in a $15 billion deal that reportedly includes a $3 billion co-investment from Alphabet. Sellers would include SoftBank.

Why it matters: It would be a big loss for Amazon, which has invested heavily in India, and come within spitting distance of Flipkart's market share lead in the world's fastest-growing e-commerce market. axios.com

Amazon reportedly moving into body scanning
Results from Amazon's body scanning study could be aimed to minimize one of online's biggest problems: returns. chainstoreage.com

HQ2 cities listen up: Amazon flexing its political muscle sends a message not just to Seattle

Cary, NC: Thieves Steal $500,000 Worth of Jewelry in early morning Smash & Grab
A couple of burglary suspects managed to steal half a million dollars' worth of merchandise from one North Carolina jewelry store. In just six minutes, the owners of Artisan Jewelers in Cary say the thieves made off with loot that included gold, diamonds and pricey watches. The smash-and-grab blitz can all be seen in store surveillance footage and the owner believes the suspects had been in their store before. Because they appeared to target six cases that had the most valuable items including gold, diamonds, and Rolex watches, owner Malik Saeed believes the thieves staked out his store ahead of the burglary. insideedition.com

Tulsa, OK: Stolen Truck, $80,000 Worth Of Merchandise Recovered
Police recover close to $80,000 worth of stolen high-end outdoor furniture and grills. The suspects were booked into jail Monday afternoon, accused of stealing the truck that held those items. Chris Herron and Michael Parks face charges of larceny and possession of stolen property. The furniture and grills were taken from Jack Wills Furniture on Sunday, but the merchandise has been recovered and returned. newson6.com

Cranberry Township, PA: Walmart thief stole Pens, Steelers gear worth $6,800
Cranberry police say a man accused of stealing thousands of dollars' worth of sports merchandise from a Walmart knew what he was doing, because it wasn't his first time. In fact, according to police and court records, Frank Novak has been stealing from stores for quite a while, and they arrested him again Friday. On one "shopping trip" to the Cranberry Township Walmart, police say he stole $2,200 in sports gear, another time $4,600. How did he get all that gear of the store? Police say he stuffed it in a trash can that he also stole. wpxi.com

San Ramon, CA: 3 Arrested in $4, 600 theft from The Home Depot; Police chase ends in crash
The suspected power tool thieves fled on Interstate Highway 680. The pursuit was short as the suspects crashed about four miles away after exiting the freeway. The suspects ran from the crash scene, but all three were apprehended. ktvu.com

Norwalk, CT: Shoplifter threatens Marshall's Loss Prevention with scissors; no injuries and $1,000 of merchandise recovered
The man was observed at Marshall's around 4:30 p.m. collecting merchandise. He was then seen concealing the merchandise in a bin and hiding the container before leaving the store. About 15 minutes later the man returned, grabbed the bin and attempted to leave the store. He was stopped by a store loss prevention employee and a scuffle ensued. During the scuffle, the man's shirt was ripped off, and police said he pulled out a pair of scissors and brandished them in a threatening manner. thehour.com

Decatur, IL: Woman with 23 prior convictions busted at Walgreens and Von Maur with nearly $900 in stolen merchandise
A Decatur woman stands accused of attempting to steal from several stores in the city this year. Sworn statements from police say Walgreens caught Tamara Watkins putting bottles of body wash in a purse on March 21. She hit Walgreens again on March 24 and 25. On the afternoon of May 5, police say loss prevention officers caught Watkins stuffing Von Maur clothing into her waistband and trying to leave the store with it. They say the clothes had a cost of about $765. Police say Watkins lied to police about her name at first, then admitted she gave a fake name in the Von Maur theft. Watkins is charged with retail theft, burglary and obstructing identification. She has 23 convictions on her record for larceny. wandtv.com

St George, UT: Two woman arrested for theft of $300 worth of Baby Formula from Walmart

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Shootings, Beatings & Deaths

Shoplifter Shot & Killed While Fleeing in Car
Yesterday's Daily: "Major cities loosening rules to allow officers to fire at vehicles"
Orlando, FL: Two women arrested in fatal Police officer-involved shooting outside Marshall's
A suspect who was shot by Orlando police officers Monday afternoon at the Colonial Plaza shopping center died after driving away from the scene, Orlando police Chief John Mina said. Mina said the officers had been responding to a traffic crash around 12:30 p.m. in the parking lot at the shopping plaza near Colonial Drive and Bumby Avenue when Loss Prevention from the Marshalls store told them about a crime in progress. The four suspects were trying to get away when two Orlando police officers encountered them, Mina said. Both officers fired at the vehicle that may have been driving at them, Mina said. The driver was struck by police gunfire and continued to drive away, leaving the shopping center. clickorlando.com

Davie, FL: Grand Jury Finds CVS Deadly Shooting To Be Justifiable, Charges Not Warranted
The Broward State Attorney's Office has released a four-minute surveillance video inside a Davie CVS showing a deadly shooting in November from different angles. This, just days after a Broward Grand jury decided Matthew Barry used justifiable use of deadly force when he shot and killed Andre Smith when a Craigslist deal turned into a fatal confrontation. cbslocal.com

Atlanta, GA: Ex-Atlanta Police officer gets 5 years for beating Walmart customer over 'stolen' tomato
Video showed 49-year-old Trevor King beating Tyrone Carnegay inside the retailer as Carnegay was walking out of the store in October 2014. Carnegay said the off-duty officer, who was working security for Walmart at the time, severely beat him after he was falsely accused of stealing a tomato. Carnegay said he paid for the item, and that was proved to be true. He said the officer never asked for a receipt or told him why he was questioning him. Doctors said the repeated blows cracked two bones in Carnegay's right leg and ruptured an artery. whio.com

Richmond, OH: 91-year-old man fires shots while at area McDonald's drive-thru
Police in Richmond, Ohio, were called to a McDonald's early Monday morning after receiving reports of shots being fired. Police said Johnnie Douglas, 91, fired a shot while sitting in the drive-thru reportedly because he was upset over his food order. wpxi.com

Adairsville, GA: Police investigating shooting outside QuikTrip, victim in critical condition

Robberies & Thefts

UK: East London: Violence erupted after 10 alleged shoplifters clashed with staff at JD Sports in East London
During tense video footage a woman is knocked over by the angry gang and her male colleague kicked to the ground, while objects are hurled. One member of the JD team runs back into the sports shop and grabs a long metal pole to ward off the thieves. But the gang swarm around the store's entrance in an effort to get back in and attack those hiding inside. Eventually the doors are jammed shut and terrified staff and customers wait until cops arrive on the scene. thesun.co.uk

Van Nuys, CA: Store Owner foils Felony Bird Bandit
Video shows the man pose as a customer and enter the store and chat with the owner, then leave and return twice. The owner said the man was asking about the price of the rare and exotic Macaw, which is worth about $1,500. On the third visit, he tries to put a bag over the head of a bird perched near the front of the store. He misses and the flapping bird falls to the floor. The Store Owner jumps into action, slamming the man to the ground and hitting him with a stick. They wrestle out the front door of the store and continue fighting down the sidewalk. abc7.com

Asheville, NC: Ingles Manager stole lottery tickets; store claims $532,000 loss
An Ingles manager stole and either validated or cashed in lottery tickets, causing more than $532,000 in loss for the store over a nearly two-year period, according to a search warrant filed in the Buncombe County Magistrate's Office. Sandra Leigh Radford, a customer service manager at the Ingles, was fired in March after she admitted in a handwritten statement to Ingles that she activated and took lottery packs out of the store. The 57-year-old told the store she has had to spend a large amount of money on prescriptions, the warrant said. Ingles claims the stolen validated tickets total a $532,601 loss between August 2016 and March 2018. citizen-times.com

Hardeman County, TN: 11 charged in Hardeman County Armed Robbery spree
A joint investigation by Tennessee Bureau of Investigation agents, Hardeman County sheriff's deputies, Whiteville police officers, Bolivar police officers, Federal Bureau of Investigation agents and Bureau of Alcohol, Tobacco, Firearms and Explosives agents resulted in the arrest of 11 suspects in connection with an armed robbery spree in Hardeman County. lebanondemocrat.com

LAPD seeks public's help in identifying suspect in Trader Joe's robberies

Las Vegas, NV: Police seeking 2 Armed Shoplifting suspects who threatened to shoot someone

Fred Meyers Jewelers in Holland, OH reported a Grab & Run on 5/4, item valued at $2,495

Kay Jewelers in the Commons at Federal Way, Federal Way, WA reported a Gran & Run on 5/6, item valued at $3,399


China: Police seized $6.3M worth of counterfeit products, including large hauls of popular Australian-branded wines, vitamins, foods, and cosmetics
Guangdong Police said in a statement they "destroyed" four criminal groups comprising 22 suspects during the investigation into the fake supplements over the past two months. en.brinkwire.com

Bomb Threat

Shepherdsville, KY: Bomb threat leads to Kroger evacuation


College Station, TX: The man accused of killing a C-store clerk in 2015 pleaded guilty to murder, sentenced to 50-years

Cleveland, OH: Jury convicts two men for armed robberies of Dollar Tree stores

Los Angeles, CA: Women tried to steal Paris Hilton's identity, hacking bank and iCloud accounts, stealing $130,000; sentenced to 5 years

Bladen County, NC: Dollar General Armed Robber sentenced to 6 to 8 years

Kansas City, MO: Man, Woman Indicted for Seven Armed Robberies

Pembroke Man Sentenced To Prison For Robbery

Men Sentenced for Hobbs Act Robberies and Possession of Firearms by a Felon


Artisan Jewelers - Cary, NC - Burglary
C-Store- Austin, MN - Armed Robbery
C-Store - Brockton, MA - Armed Robbery
C-Store - Waymart, PA - Armed Robbery
C-Store - Sioux Falls, SD - Armed Robbery
C-Store - Milwaukee, WI - Armed Robbery
C-Store - Laurel County, KY - Burglary
C-Store - Cleveland, OH - Armed Robbery
Coffee Shop - Juneau, AK - Burglary
Dollar General - Lee County, AL - Armed Robbery
Restaurant - Madison, WI - Robbery
Safeway Gas Station - Troutdale, OR - Armed Robbery
Super Mercado Morales - Oklahoma City, OK - Burglary
Toy Store - Redlands, CA - Burglary
7-Eleven - Mesa, AZ - Armed Robbery
7-Eleven - Garden Grove, CA - Armed Robbery


Daily Totals:
11 robberies
5 burglaries
0 shootings
0 killings


None to report.

Submit Your New Hires/Promotions or New Position



Featured Job Spotlights


VP of Loss Prevention
Anaheim, CA

The Vice President is responsible for the strategic planning and execution of the company's Loss Prevention program across more than 400 stores nationwide, and ecommerce. Reporting to the CFO, this position has overall leadership responsibility for leading the charge in driving shrink reduction...

VP, Loss Prevention
Brentwood, TN

Key duties include developing and implementing strategies and programs to (i) reduce the Company's financial losses resulting from internal and external theft; (ii) improve the company's receiving and inventory control processes and procedures to reduce financial losses resulting from administrative errors; and (iii) identify and investigate fraud and theft of company assets...

Vice President Security
Greendale, WI

The Vice President of Security will set our long term strategic vision and oversee planning for the security and safety of employees, facilities, assets, customers, vendors, and participants. In this position, you will align financial and operational performance to create economic value and reports to the executive team on all functions of security...


VP, Internal Controls
San Francisco, CA

The Vice President, Internal Control will lead Sephora's cross-channel strategies to protect the company assets and business from all external and internal sources of losses...

Safety & Loss Prevention Manager
Ocala, FL

Chewy is currently hiring a Safety & Loss Prevention Manager for our Ocala, FL fulfillment center. This individual will be responsible for the fulfillment center safety, loss prevention, environmental compliance, and food safety programs as well as employee engagement in support of Building a Culture of Safety...

Field Loss Prevention Manager
Jacksonville, FL

● Manages and coordinates Loss Prevention and Safety Programs intended to protect Staples assets and ensure a safe work environment within Staples Retail locations

● Manages Loss Prevention initiatives and programs on facility levels which may include a combination of locations within a geographical area; travel required...


Manager of District Loss Prevention
Salt Lake City, UT

You will be responsible for driving company objectives in profit and loss control, sales performance, customer satisfaction, and shrink results. District Loss Prevention Managers are responsible for leading Loss Prevention functions within a specific operations district and for collaborating with Store Operations and Human Resources in an effort to prevent company loss...

Field Manager, Asset Protection (East Coast & Canada)
Atlanta, GA

The Field Manager, Asset Protection is based in Atlanta, GA and is responsible for executing AP programs and strategies relating to theft and fraud mitigation, operational integrity, and compliance supporting the East Coast and Canada facilities...

Fraud Operations Analyst
Atlanta, GA

The Fraud Analyst is based in Atlanta, GA and is responsible for protecting HD Supply Construction & Industrial through proactive review of internal and external transactions to identity fraudulent and/or inappropriate use which warrant further investigation. This role will also support Asset Protection through the ongoing development of reporting intelligence and administration...
Supervisor Asset Protection - Maurices Headquarters
Duluth, MN
We are currently looking for an Asset Protection Supervisor for our maurices Corporate Offices in in Duluth, MN. In this role you will oversee the day to day safety & asset protection operations as they relate to the corporate office with general direction from AP management & supervises a team of hourly AP associates...

Global Investigator I - GS
Bentonville, AR

● Acts as an internal and external liaison for assigned business segment

● Conducts investigations (for example, fraud, theft, misappropriation, diversion, personal conduct, major crime)...

Senior Asset Protection Specialist - San Francisco
San Francisco, CA

This job contributes to REI's success by mitigating and reducing shrink (including theft and fraud by customers and employees) and increasing physical security for people and products in a specified retail store...

Regional Loss Prevention Manager-West Coast Region Pasadena, CA
Crate and Barrel is America's most exciting housewares specialty retailer with 100+ locations and over 6,500 associates nationwide. We are seeking an experienced, committed and enthusiastic professional to join our Internal Audit department...

Regional LP Investigator
Northern CA/Phoenix

The Regional Loss Prevention Investigator is responsible for analyzing internal & external theft trends in assigned market and to develop strategies to identify and resolve theft cases. The Regional Loss Prevention Investigator will work with the Investigative Risk and Fraud Analyst in the identification of internal theft cases, and ensure that all cases are brought to a successful resolution...

Regional LP Investigator

The Regional Loss Prevention Investigator is responsible for analyzing internal & external theft trends in assigned market and to develop strategies to identify and resolve theft cases. The Regional Loss Prevention Investigator will work with the Investigative Risk and Fraud Analyst in the identification of internal theft cases, and ensure that all cases are brought to a successful resolution...

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Lead Your Team with Modesty, Empowerment and Confidence

Making Friends at Work Is the Key to Successful Leadership
When leaders prioritize human interactions, people skills and making sure their team is a part of each success, nothing is impossible. Leaders who are truly great understand that respect and these four traits make a solid team and successful organization. Don't keep score

In Building Your Team There Is a Huge Difference Between Good, Better, and Best
Whether you're building a new team, or just finding people to join an already existing one, finding the right people is a challenge. Finding the best in class gives you an advantage, but finding and hiring the right team doesn't happen overnight. Here's ways you can shortcut the process. OK isn't good enough

7 Ways Modest Leadership Increases Team Success
When we imagine what traits make up a successful leader we typically think of strong, visionary and enthusiastic people. There's one important trait that gets often overlooked in great leaders, but it's critical to drive high quality performance and keep your team together. Modesty brings optimism

5 Brilliant Things Leaders Do To Inspire Employee Loyalty
According to Gallup, only 32% of employees in the United States are engaged in their work. That means 85% of employees have commitment issues and aren't enthused in their work. If you want to turn the numbers around and inspire commitment, here's how you can prove to your team you're invested in them. Empower collaboration


Submit Your Group LP Selfie Today!


Sending and delivering the LP message in stores and at the corporate office is probably one of the most critical things one can do everyday. How you communicate and how you deliver your message will determine how they respond and react. If you expect to improve performance and influence change in the stores, then you've got to communicate in their words and their terms. Each company has a message, a mission, and core values and your message should fit all of them and be an extension of them and not an addition to them. This breeds integration and results in inclusion - all of which are important elements of a successful executive.

Just a Thought,
Gus Downing

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