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Canadian e-retailers falling short of customer
expectations & "Canadian retailers should be shaking in
their boots," a Forrester analyst says.
The
report highlights four areas in which Canadian
e-retailers are falling short of customer expectations:
shipping costs, product assortments, prices and a lack
of omnichannel shopping capabilities—that is, tying
together web, mobile and stores. Overall, 25% of all
Canadian e-commerce spending going to foreign
businesses, the report says. Sheldon predicts that
Canadian online shoppers will change their expectations
even more dramatically within the next 18 months as
large U.S. retailers including J. Crew Group Inc.,
Nordstrom Inc. and Target Corp. expand into the country
both online and through stores. Editors note: The
massive retail growth in the U.S. over the last twenty
years went unnoticed and almost untouched up north, with
really only Sears, Wal-Mart, and Home Depot expanding
there. Everyone else ignored them until the recession
hit and everyone realized the states where over-stored
and saturated, then the American invasion became the
popular push and adrenaline injection. The problem is
that Canada's retail market will reach saturation very
quickly. The real exciting thing right now, at least for
the consumer, is Express promising to deliver U.S.
pricing now. That could be a real game changer over the
next couple of years.
(Source
internetretailer.com)
One U.S. retailer levels the shopping field for Canadian
customers and guarantees prices match U.S.
U.S.-based specialty retail apparel chain Express
has completed its move to parity pricing, in an effort
to grow its customer base in the Canadian market. Online
shoppers will also be able to take advantage of the
parities, including an $8 shipping fee, as well as free
shipping on all orders totaling more than $125. It
currently operates 11 dual-gender store locations across
Canada and plans to open 50 additional locations over
the course of the next several years. This is a big
development and may start a trend that would benefit
Canadian consumers and drive business for those willing
to match it. (Source
retailingtoday.com)
Quick Responses by Security Professionals Praised by
Canadian at Bomb Site In the aftermath of the Boston bombing there is some
relief to know the security measures taken by
professionals were appropriate and done so in a timely
and efficient manner. Mike Jagger, CEO and
President of Provident Security Services witnessed the
horrific events in a nearby hotel lobby, while in Boston
to see his brother's race. “We were eventually able to
get out to get some fresh air later on and it was kind
of incredible how the streets transitioned from a
marathon to...a massive parking lot [for police
vehicles],” says Jagger. This event should not be taken
lightly, and citizens worldwide should realize that this
kind of terror can happen anywhere at any time. (Source
canadiansecuritymag.com)
Joe Fresh items made in Bangladesh factory that
collapsed, killing more than 300
Joe Fresh parent company Loblaw released a statement
Thursday saying some Joe Fresh items were made in the
factory and offered its condolences to the victims and
their families. The company said it requires vendors to
ensure products are being manufactured in a socially
responsible way, prohibiting child harassment, abuse and
forced labour, as well as ensuring fair pay, benefits
and health and safety standards. (Source
thespec.com)
Gang-related hits occurring throughout Metro Vancouver
in recent months with one man shot dead at Morgan
Crossing Mall Wed. evening
The
mixed-use commercial and residential centre has close to
60 stores and was filled with shoppers during the
shooting. Surrey has had more than 11 murders in 2013,
the majority of them gang-related, according to police.
(Source
vancouversun.com)
Four face charges of Cargo theft in Mississauga; $2
Million dollars of merchandise recovered.
Thefts of liquor from numerous locations within Peel in
April have been recovered following the execution of
search warrants served in Brampton, Mississauga and
Kitchener. Along with the recovery of the cargo,
$130,000 of illegal drugs was also recovered.
(Source
news.ca.msn.com)
Update:
Police in Edmonton release details on two suspects in
the Londonderry Mall homicide. On Tuesday a 26
year old man was shot and killed in the parking area of
the Londonderry Mall, police are now releasing a
description of the two suspects wanted in this case.
(Source
edmonton.ctvnews.ca)
 50-Year-Old
Bottle of Scotch, One of Only 50 Around the World,
Stolen- Whoever Gets to Enjoy it is a Lucky, Lucky Man!
The bottle of Glenfiddich Single Malt, displayed in a
locked cabinet, was valued at $26,000, but that didn't
stop a wanting thief. A man bought and paid for a
bottle of wine at Queens Quay liquor store earlier this
month, and later became the suspect in this pricey
pilfering. The alcohol ran so high in price
because whiskeys that old are so rare, and become
product for black markets. Police released an image of
the perpetrator from surveillance cameras and ask if
anyone has any additional information, please call Crimestoppers.
Thanks George Currie for sending us this story.
(Source
nationalpost.com) |
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