Incorporating Behavioral Analytics into EBR
Exception based reporting
administrators or users often hear the following from field
team end users: “Have the system tell me who is stealing or
doing something wrong, and we will take care of it.” What
they really want is a “report” that tells them “who”, “how”,
“what” and “why”, without having to think about it.
How do you determine fraud versus training issues? Loss
Prevention/Audit analysts can identify the issues that need
to be addressed, but face the challenge of determining if
the situation is a fraud issue or a training issue. Two
individuals can display similar activity (count of
transactions and total amounts), when only one of them is
committing fraud. There are, however, indicators or “red
flags” that make this individual stand out from the other.
Many Loss Prevention/Audit experts learn these red flags
over time and through experience and become very perceptive
to what to look for during their investigation/audit
process. This process of evaluating and analyzing the
information is different for each professional, based on
their experience and knowledge of procedures and system
functionality. How does that knowledge get transferred into
an exception based reporting application to get the
end-result analysis with less effort?
Download the free whitepaper here to find out
Contact:
info@micros-retail.com
888-328-2826
www.micros-retail.com
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