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Vendor Spotlight 5-31-13
The D&D Daily e-Newsletter for the LP & Safety Industry

Incorporating Behavioral Analytics into EBR

Exception based reporting administrators or users often hear the following from field team end users: “Have the system tell me who is stealing or doing something wrong, and we will take care of it.” What they really want is a “report” that tells them “who”, “how”, “what” and “why”, without having to think about it.

How do you determine fraud versus training issues? Loss Prevention/Audit analysts can identify the issues that need to be addressed, but face the challenge of determining if the situation is a fraud issue or a training issue. Two individuals can display similar activity (count of transactions and total amounts), when only one of them is committing fraud. There are, however, indicators or “red flags” that make this individual stand out from the other.

Many Loss Prevention/Audit experts learn these red flags over time and through experience and become very perceptive to what to look for during their investigation/audit process. This process of evaluating and analyzing the information is different for each professional, based on their experience and knowledge of procedures and system functionality. How does that knowledge get transferred into an exception based reporting application to get the end-result analysis with less effort?

Download the free whitepaper here to find out



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