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Vendor Spotlight 9-10-13
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Vendor Spotlight

Spencer Gifts, LLC Selects Agilence for Exception Reporting

Retail 20/20 exception reporting solution to provide visibility to
all Spencer Gifts and Spirit Halloween locations

MOUNT LAUREL, NJ, September 10, 2013 -
Agilence, Inc., the leading provider of cloud-based exception reporting solutions, today announced that Spencer Gifts, LLC will deploy Retail 20/20 exception-based reporting to replace NaviStor which has reached end-of-life. Spencer’s evaluated multiple software solutions before choosing Retail 20/20. Spencer Gifts, LLC operates over 600 permanent Spencer Gifts locations and over 1000 seasonal Spirit Halloween locations.

“After evaluating multiple solutions, Agilence was the only company that was able to handle our unique environment and offer the flexibility to expand to meet the demands of our 1000 additional seasonal locations,” said Scott Terrell, Divisional VP of Asset and Risk Management, Spencer Gifts, LLC. “The ability for any user to build complex reports and dashboards will unlock the power of the data we have been collecting and give us near real-time visibility into our store operations.”

“Retailers using Retail 20/20 in-house or as a SaaS solution are seeing dramatic improvements in store operations and a significant reduction of losses,” said Russ Hawkins, CEO, Agilence, Inc. “We are pleased that Spencer Gifts, LLC recognizes the power that our application can deliver.”

About Agilence

Agilence ( is the industry leader in next-generation exception-based reporting solutions for retail loss prevention and operations. Agilence develops Retail 20/20, a highly flexible and powerful, cloud-based reporting solution that provides visibility into daily store operations to reduce fraud and operational inefficiencies. Retail 20/20 provides users with a complete view of their business, empowering them to make informed decisions faster, to increase efficiency and improve profit margins across the enterprise. Founded in 2006, Agilence, Inc. is headquartered in Mount Laurel, NJ. To learn more about Agilence, please email or call 856-366-1200.

Derek Rodner
VP, Product Strategy
856-366-1200 x500

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