Case of the Month:
Shedding the Pounds
By
Adam Creamer
An associate, identified by an Analyst from Agilence
Professional Services, was found ringing up lunch for
another associate at a severely discounted cost. The
video log showed the cashier scan in a food product for
the other associate for one price. Presumably feeling
generous, the cashier is clearly seen voiding the item,
then weighing it such that 80% of the product was off
the scale, and keying in the reduced price. That sure is
one way to lose the weight!
The fraud almost always starts small and light. The
trick is catching it before it gets too heavy on the
loss.
Tips to Help Prevent this Behavior:
• Ensure proper training is administered for all scales
and stress accuracy. |
• Discourage associate-to-associate transactions. |
• Monitor data for unusually small weight items after
voids, as well as for high numbers of
associate-to-associate transactions taking place. |
Contact:
Derek Rodner
VP, Product Strategy
856-366-1200 x500
drodner@agilenceinc.com