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Canada now has two senior vice presidents in the
asset protection/loss prevention industry

Hudson's Bay Corp. adds new Senior Vice President of Loss Prevention position this week  Industry veteran Rosamaria Sostilio was named Senior Vice President of Asset Protection for the Hudson’s Bay Company (HBC) earlier this week. With only one other senior VP of LP & Risk Management position in Canada at Loblaw Companies Ltd., Dean Henrico, Rosamaria joins a very small select group of two in the country. With only about a dozen of these positions in North America as a whole, it is a strong development for our industry. It not only speaks volumes about Rosamaria Sostilio's achievements, but also to the support she's garnered at the "C" level.

In her new role, Rosamaria will lead all asset protection and risk mitigation initiatives across all banners, including Saks Fifth Avenue, Lord and Taylor, Hudson Bay and Home Outfitters. With responsibilities over all of HBC's operating divisions, this will ensure that Asset Protection is well represented and has the opportunity to make a significant impact on the future growth and profitability of the organization. Prior to this appointment Rosamaria was the Senior Vice President of Asset Protection for Saks Fifth Ave. She also serves as the Chairperson of the NRF Loss Prevention Advisory Board. Congratulations once again, Rosamaria!

Black Friday retail events generate consumer buzz
Regional shopping malls and big-box retailers are bracing to receive shoppers from all over Atlantic Canada on Black Friday in what has become arguably the busiest retail day of the year. “Black Friday has become as big a deal for consumers and retailers in Nova Scotia as it is in the United States,” Rebecca Logan, marketing director at Mic Mac Mall, said Wednesday. (Source

Canadian retailers expecting a slow holiday
Canadian holiday retail sales are expected to grow 3.5 percent over last year, supported primarily by online commerce, Ernst & Young Canada says. Retail sales were inconsistent this year. Still, the most recent sales results, bolstered by stronger consumer confidence and the promise of stable interest rates, are generating some cautious optimism in the short term," said Daniel Baer, EY partner and national retail and consumer products industry leader. "That said, retailers are grappling not only with modest sales growth, but increasing competition and an unprecedented pace and intensity of tech-driven change. Consumers are expecting more, especially during the busiest shopping season of the year — the way a retailer responds will have a big impact on its overall results." (Source

Microsoft opens shiny new store in Metrotown - its third retail outlet in Canada 
Microsoft unveiled its new Metrotown store Thursday, the tech giant’s third in Canada, and it is joining the competition, Apple and Samsung — which already have stores in Metrotown — in a growing trend by computer and mobile device manufacturers to sell directly to their consumers. There are giant video screens and row upon row of the latest, shiniest high-tech devices lined up in a colorful parade, with dozens of stools lined up under every counter, where customers can take their most vexing tech problems. Welcome to the new world of consumer electronics retailing, where consumers are not only invited to touch and feel and try before they buy, they are encouraged to sit right down and make themselves at home. (Source

Canadian banks vie for mobile wallet dominance - Rogers joins the 'Wallet Wars'
The mobile wallet wars are ramping up, just in time for the holiday shopping season. Rogers Communications Inc. is elbowing its way into the burgeoning market with plans to unveil its own mobile wallet, the next evolution of a strategy that kicked off last year, when it agreed to work with Canadian Imperial Bank of Commerce on its mobile payments product. With this product, Rogers is taking a small step into financial services, putting it in competition with the banks, which are launching apps of their own. The announcement comes one day after Toronto-Dominion Bank teamed up with PC Financial to launch its own mobile wallet, following similar offerings from Royal Bank of Canada and Bank of Montreal. Credit card companies are also looking for partners as they develop mobile payment platforms in their growing innovation hubs. MasterCard teamed up with Rogers for its new product. (Source

Bank of Canada unveils new-look $5 and $10 bills Thursday  You've seen the new $100 notes, the $50 and even the $20. Now it's time for the rest of them. Thursday, the Bank of Canada will release the latest and last in its series of new, polymer bank notes — the $5 and $10 bills. A ceremony was held at the Canadian Space Agency in Saint-Hubert, Quebec to officially issue the new $5 note. Its illustration, meant to symbolize Canada's continuing contribution to the International Space Station program through robotics innovation, features the Canadarm2 and Dextre on the back of the bill. (Source

Sobeys completes $5.8-billion purchase of grocery chain Canada Safeway

Canadian Tire Profits Climb 11% in third quarter following stronger earnings

Q&A: New Aritzia CMO looks for U.S. growth
After working on the launch of Aritzia‘s e-commerce site nearly a year ago, digital fashion expert Oliver Walsh has joined the Canadian clothing boutique as its first chief marketing officer. The British expat spent the last four years at the helm of his own full-service creative agency called Wednesday, which counts Calvin Klein, Tory Burch, H&M, Armani, Gucci and Chanel among its clients. Read his Q&A with Marketing Magazine here to see how he plans to build the retailer’s profile in the U.S. and when it’s okay to add digital to the in-store experience. (Source

16 Arrested in Canada for Credit Card Fraud
Europol recently announced that a major international network of card fraudsters was dismantled by Canadian, French and German police with the support of Europol's European Cybercrime Center (EC3). As part of Operation Spyglass, on October 29, 2013, the Economic Crimes Unit of the Surete du Quebec arrested 16 people, including the head of the network. Thirteen others were arrested in March 2013 in France and Germany. According to Europol, the group stole card data from at least 30,000 debit cards by tampering with POS terminals and making counterfeit cards with the stolen data, resulting in a potential loss of $12 million (9 million Euros) outside Canada. The average illegal withdrawal was approximately $400 per counterfeit card. (Source

Halifax Police investigating ORC ring; over $5,000 in merchandise shoplifted from 3 HRM stores  Halifax police are searching for a trio of suspects who shoplifted more than $5,000 worth of Apple TVs and high-end thermostats last month from three electronics stores. On Oct. 10 two Future Shops — one on Damascus Road in Bedford, the other on Gale Terrace in Dartmouth — were hit by two men and one woman working together. The next afternoon the same three are suspected of stealing from the Best Buy in Bayers Lake. Police said the suspects worked with each other inside the stores using wireless communication. In each case they took Apple TVs and Nest Thermostats, leaving the store without paying for the merchandise. (Source

Airdrie, Calgary grocery clerk kidnapped during robbery  An Airdrie grocery store clerk escaped harm after she was kidnapped by two men who broke into the business and stole money Wednesday night, say RCMP. Officers went to the No Frills Grocery Store after 10 p.m. to investigate reports of a kidnapping, robbery, break-and-enter, and theft over $5,000. RCMP said between 9:30 p.m. and 10:09 p.m., an employee was leaving the store and getting into her own vehicle when she was grabbed by two men she didn’t know. The men then forced her into her vehicle and drove her to a secluded location where, for half an hour, they threatened her. The victim never saw the men produce a weapon and was not harmed during the ordeal. (Source

Retail Fast Facts: October 2013

• Total monthly retail sales changed by 3.5 percent over the comparable month last year.
Total sales excluding food, automotive and gasoline changed by 3.9 percent over the comparable month last year. (Source

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