The Nextiva advanced video portfolio goes beyond loss prevention. We understand
that security solutions and business intelligence must serve a variety of
purposes: from increasing sales and securing assets to improving workforce
productivity and customer satisfaction. See why 4 of the top 10 U.S.-based
retailers leverage Verint’s proven solutions.
As a retailer, you have valuable inventory, customers, personnel and facilities
to protect. The Nextiva portfolio features powerful video analytics modules to
help retailers ensure entire operations are protected. With sophisticated
features such as object left behind, retailers can monitor loading docks and
store perimeters, as well as identify unauthorized entrance or blockage of fire
doors - rapidly detecting potentially threatening situations and adhering to
Loss Prevention & Asset Protection
Retailers need to understand all facets influencing their operations.
Information like point-of-sale data can play a major role in that analysis.
Leveraging the Nextiva portfolio, users can link recorded video with internal
POS systems to understand data and quickly recall details for investigative
purposes. Verint also offers powerful third party integrations such as EAS and
RFID sensor data capture – integrating associated video based on location of the
People Counting & Surveillance View
Designed with superior technology, Nextiva integrates with surveillance cameras
to capture precise details and deliver clear images with resistance to external
lighting elements such as sun and shadows. In addition, Nextiva’s Surveillance
View allows retailers to gain more insight to live and recorded video. Most
video counting systems only capture a top view, however with Surveillance View,
retailers can extract front view images and create a stored album for future
usage and investigative purposes.
Without sufficient staff and products, retailers face dissatisfied customers and
lost sales. At the same time, overstaffing increases operational costs. The
Nextiva portfolio provides a queue management application to ensure a pleasant
experience for customers. Using standard IP cameras at entrances and checkout
lanes, the queue management application accurately collects and reports the
number of people in the queue.
Understanding how and why shoppers choose the products they do is paramount to a
retailers’ success. With Nextiva, store managers can measure the number of
shoppers in an end-cap, aisle, department, or in the store at any given time.
Armed with this data, retailers can identify in-store traffic patterns to
improve store layout and drive shopper conversion.
Customer Experience Management
Revealing the true customer experience takes more than just traditional
point-of-sale data analysis. Nextiva allows retailers to quickly search for
customer behaviors and patterns: when customers shopped, where they shopped, and
how long they dwelled. These insights can dramatically enhance operational
decisions for in-store marketing, product placement, advertising and staffing.
Dashboards are often used to provide a range of information, such as queue
length, wait time, and shopper conversion. Leveraging this insight, retailers
can plan staff schedules according to actual and predictive customer volumes,
ensuring a superior customer experience and greater overall sales.