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20/20 Vision in a Blurry World
 By Adam Creamer
Agilence, Inc.
When it comes to retail loss prevention, reports are the center of the universe.
They provide the data needed to spot exceptions, gather evidence, and start an
investigation. The process of analyzing reports has been an industry standard
for decades now, and we think it’s time for that to change. Reports need to
start working for you by offering unparalleled visibility and insights, allowing
you to prevent fraud faster.
While considering different reporting solutions be sure to keep the following
points in mind to ensure that you are getting the most efficient, future ready
solution possible.
 Color!
Reports that utilize color make in incredibly easy to spot the biggest areas of
loss in your stores. They do this by highlighting specific values in the report
based on thresholds that you set. Say, for example, the number of voids
conducted by an associate in a day is a key identifier of fraud in your store.
Simply set the threshold at 4 voids per day, and any associate with more than
that is automatically highlighted so you know just where to look.
Charts & Graphs
In many cases charts and graphs can be more helpful than the use of color. This
is because some tools will show you a clickable chart alongside the report. This
makes it simple to spot the outliers in your store, and allows you to drill down
immediately. As one customer put it “the use of charts and graphs allows me to
spot issues in less than five minutes.”
Video
Video integration can also be a key feature in reporting tools. In the past you
would have to go back and forth between reports and video, trying to manually
line up the time cards to investigate a case and gather information. Tools with
video integration do the legwork for you, saving you time and energy.
Data Integration
Tools that allow for data integration beyond the point of sale can also be
helpful in preventing fraud elsewhere in your store. The point of sale may be
the most popular place for fraud to take place, but we all know it can happen at
gas pumps, self-check outs, back room inventory systems, and other locations,
too.
There are many options out there when it comes to reporting tools, but in
today’s world retailers need a solution that does the legwork for them allowing
you to prevent fraud faster.
Contact:
Derek Rodner
VP, Product Strategy
856-366-1200
drodner@agilenceinc.com
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