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Canadian Push 9-12-14



A must read!


Retailers have come to terms with the threat of cyber-attacks that result in data breaches and have put preventative measures in place to secure their information. However, is enough being done to protect company data?

On August 25, Retail Council of Canada’s (RCC) national industry publication, Canadian Retailer, and one of the association’s valued partners, TYCO Integrated Security, assembled some of the brightest professionals in the retail world who are currently dealing with the issue of data protection. Click here to read the discussion.

The Roundtable was held in order to start dialogue that speaks to the need for identifying the data that may be at risk, which includes intellectual property, personal information of individuals associated with the organization, and credit information of customers. All are targets of the cyber-criminal, and the group discussed the preventative measures which can help mitigate breaches.

But there are rules that organizations ought to be following including PIPEDA (Personal Information Protection and Electronic Documents Act) which was established to guide organizations concerning ways to protect information, and PCI Compliance, the payment card industries rules, which advises organizations concerning ways to handle credit information.


Brad Baker

Senior Director Loss Prevention, Aviation and Business Continuity
Walmart Canada Corp.

Jacques Boucher

Director LP
Reitmans Canada

Rita Estwick

Director, Security Strategy
Canada Post Corporation

Kevvie Fowler

Partner, Advisory Services
KPMG Canada

Rui Rodrigues

National Director, Loss Prevention
Staples Canada

Cyril Williams

Director of Loss Prevention
Katz Group Canada Ltd./Rexall Pharma Plus



So how are the hackers still getting in with all of these rules in place?

Much discussion took place, but the bottom line is that the answer may lie beyond compliance. And to that degree, the methodology behind enterprise risk management would be the first step in addressing an organization’s vulnerability. Once all of the risks are identified, the mitigation strategy is critical, resources available to implement preventative measure crucial, and buy in from the top essential.

The group was also joined by a cyber-crime expert from KPMG who talked about the web, but not just any web—the deep web, which lies beneath the surface of every day common Internet use, and the one where the organized criminals openly discuss targets, and buy and sell stolen information.

The conversation was a fruitful one and provoked thought among its participants. I hope you and your teams find the dialogue equally interesting and I’ll look forward to hearing your feedback about the topics discussed. Click here to read the whole discussion.

Stephen O’Keefe
Retail Council of Canada



Canadian retailers bet on technology in fight with U.S. giants - Here comes online fraud and more e-commerce LP jobs!  Companies have ramped up their efforts to address consumers' evolving shopping habits and to compete with rivals such as Wal-Mart, which is pouring more than C$30 million ($27.4 million) into Canadian e-commerce projects this year. "There is now a real, 'Oh, my God, we have to play catch-up really fast,' because there's this threat of all these U.S. retailers increasing their dominance in the Canadian market," said Forrester Research analyst Peter Sheldon. Online retail sales in Canada are expected to reach C$34 billion by 2018, according to Forrester, representing about 10 percent of retail transactions, up from 7 percent in 2013. (Source

U.S. retailer Yankee Candle to open 50+ stores across Canada

Langley pair arrested for massive fraud operation; value of items seized runs into six figures  Two men from Langley have been arrested and thousands of dollars of items seized after several police agencies teamed up. The charges will even include a data breach of PharmaNet. On July 17, the RCMP "E" Division Federal Serious and Organized Crime Section (FSOC), with the assistance of Langley RCMP, the Lower Mainland Emergency Response Team and the Integrated Forensic Identification Section, executed a search warrant at a north Langley residence during an investigation of several large fraudulent transactions. The FSOC investigation was initiated in June 2014 after a common suspect was identified through Abbotsford Police, Victoria Police and Burnaby RCMP investigations. As a result of the search warrant, police seized: in excess of $100,000 worth of construction, excavation and lawn equipment, over 13,000 credit card numbers, personal identity information for many individuals who had no association to the residence, counterfeit government identity documents in various stages of manufacture, equipment required to manufacture counterfeit documents and a Canada Post uniform. (Source

Organized crime-ring disrupted, 29 people charged after raids
RCMP say an organized crime ring in New Brunswick has been disrupted, after police agencies conducted numerous simultaneous searches across the southern part of the province on Wednesday. Drugs, firearms and cash were seized during the raids at homes and businesses in eight New Brunswick communities, RCMP said. Twenty-nine people are facing charges as a result of the ongoing investigation into organized crime and drugs, dubbed Operation J-Tornado, that now spans three provinces. (Source

Canadian Push 9-12-14
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