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ORGANIZATIONS PROTECTING AGAINST CYBER-CRIME - A 
Roundtable Discussion -  
A must read! 
  
 Retailers 
have come to terms with the threat of cyber-attacks that result in data breaches 
and have put preventative measures in place to secure their information. 
However, is enough being done to protect company data?  
 
On August 25, Retail Council of Canada’s (RCC) national industry publication, 
Canadian Retailer, and one of the association’s valued partners, TYCO 
Integrated Security, assembled some of the brightest professionals in the 
retail world who are currently dealing with the issue of data protection. Click
here to read the discussion. 
 
The Roundtable was held in order to start dialogue that 
speaks to the need for identifying the data that may be 
at risk, which includes intellectual property, personal 
information of individuals associated with the 
organization, and credit information of customers. All 
are targets of the cyber-criminal, and the group 
discussed the preventative measures which can help 
mitigate breaches.  
 
But there are rules that organizations ought to be 
following including PIPEDA (Personal Information 
Protection and Electronic Documents Act) which was 
established to guide organizations concerning ways to 
protect information, and PCI Compliance, the payment 
card industries rules, which advises organizations 
concerning ways to handle credit information.  
  
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PARTICIPANTS 
 
Brad Baker 
Senior Director Loss Prevention, Aviation 
and Business Continuity 
Walmart Canada Corp. 
 
Jacques Boucher 
Director LP 
Reitmans Canada 
 
Rita Estwick 
Director, Security Strategy 
Canada Post Corporation 
 
Kevvie Fowler 
Partner, Advisory Services 
KPMG Canada 
 
Rui Rodrigues 
National Director, Loss Prevention 
Staples Canada 
 
Cyril Williams 
Director of Loss Prevention 
Katz Group Canada Ltd./Rexall Pharma Plus 
 
 
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So how are the hackers still getting in 
with all of these rules in place?  
 
Much discussion took place, but the bottom line is that 
the answer may lie beyond compliance. And to that 
degree, the methodology behind enterprise risk 
management would be the first step in addressing an 
organization’s vulnerability. Once all of the risks are 
identified, the mitigation strategy is critical, 
resources available to implement preventative measure 
crucial, and buy in from the top essential.  
 
The group was also joined by a cyber-crime expert from 
KPMG who talked about the web, but not just any web—the 
deep web, which lies beneath the surface of every day 
common Internet use, and the one where the organized 
criminals openly discuss targets, and buy and sell 
stolen information.  
 
The conversation was a fruitful one and provoked thought 
among its participants. I hope you and your teams find 
the dialogue equally interesting and I’ll
 look 
forward to hearing your feedback about the topics 
discussed. Click
here to read the whole discussion. 
 
Sincerely,  
Stephen O’Keefe  
Retail Council of Canada  
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Canadian retailers bet on technology in fight with U.S. giants - Here comes 
online fraud and more e-commerce LP jobs!  Companies have ramped up 
their efforts to address consumers' evolving shopping habits and to compete with 
rivals such as Wal-Mart, which is pouring more than C$30 million ($27.4 million) 
into Canadian e-commerce projects this year. "There is now a real, 'Oh, my God, 
we have to play catch-up really fast,' because there's this threat of all these 
U.S. retailers increasing their dominance in the Canadian market," said 
Forrester Research analyst Peter Sheldon. Online retail sales in Canada are 
expected to reach C$34 billion by 2018, according to Forrester, representing 
about 10 percent of retail transactions, up from 7 percent in 2013. 
(Source 
reuters.com) 
 
U.S. retailer Yankee Candle to open 50+ stores across Canada 
 
Langley pair arrested for massive fraud operation; value of items seized runs 
into six figures  Two men from Langley have been arrested and thousands 
of dollars of items seized after several police agencies teamed up. The charges 
will even include a data breach of PharmaNet. On July 17, the RCMP "E" Division 
Federal Serious and Organized Crime Section (FSOC), with the assistance of 
Langley RCMP, the Lower Mainland Emergency Response Team and the Integrated 
Forensic Identification Section, executed a search warrant at a north Langley 
residence during an investigation of several large fraudulent transactions. The 
FSOC investigation was initiated in June 2014 after a common suspect was 
identified through Abbotsford Police, Victoria Police and Burnaby RCMP 
investigations. As a result of the search warrant, police seized: in excess of 
$100,000 worth of construction, excavation and lawn equipment, over 13,000 
credit card numbers, personal identity information for many individuals who had 
no association to the residence, counterfeit government identity documents in 
various stages of manufacture, equipment required to manufacture counterfeit 
documents and a Canada Post uniform. (Source 
vancouversun.com) 
 
Organized crime-ring disrupted, 29 people charged after raids
  
RCMP say an organized crime ring in New Brunswick has been disrupted, after 
police agencies conducted numerous simultaneous searches across the southern 
part of the province on Wednesday. Drugs, firearms and cash were seized during 
the raids at homes and businesses in eight New Brunswick communities, RCMP said. 
Twenty-nine people are facing charges as a result of the ongoing investigation 
into organized crime and drugs, dubbed Operation J-Tornado, that now spans three 
provinces. (Source 
cbc.ca) 
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