Chico's Partners with Tyco Retail Solutions for RFID-Enabled Inventory Accuracy
In-store inventory visibility enhances customer experience at Soma Intimates
NEUHAUSEN, Switzerland - October 7, 2014 - Tyco Retail Solutions (www.tycoretailsolutions.com),
a leading global provider of retail performance and security solutions, today
announced positive results from its RFID pilot with
With focus on innovation in the store and evolving its omni-channel retailing
strategy, Chico's partnered with Tyco to address inventory accuracy and
visibility challenges in 13
Soma Intimates pilot stores. Harnessing the power of Tyco's RFID-based
Inventory Intelligence solution, Soma associates can now access accurate,
real-time inventory information in one place to better manage their deep
merchandise assortment and to drive increased sales and shopper satisfaction.
Having this level of inventory accuracy fosters associate confidence to provide
a better customer experience.
Chico's is dedicated to enabling customers to shop anywhere, anytime, and anyhow
they choose. Having visibility to accurate and timely inventory availability is
a mandate across all channels and locations to support omni-channel initiatives.
Use of RFID technology by Chico's Soma stores provides visibility to items
across all pilot stores and distribution centers, extending from store receipt
to customer purchase, and through the exit door. Insight into all channels at
all times helps ensure customer satisfaction and limits lost sales due to
inventory discrepancies or lack of item visibility.
core value remains consistent: provide the most amazing customer service," said
Ken Silay, Director, Technology, Research and Innovation for Chico's.
"Innovation is an integral part of our mission to create a great customer
experience. With RFID-based inventory intelligence, we can enhance the
opportunity to have the right product available at the right place, at the right
time to satisfy our in-store and omni-channel shoppers. Increasing our inventory
accuracy helps minimize lost sales and out-of-stocks, keeping our customers
happy and associates more productive. On our journey we've discovered innovation
is always in fashion."
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