Fredrik Nilsson, North American GM for Axis Communications
appeared on New England Cable News (NECN) on Black Friday
do Filene's Basement, Armani Exchange and 7-11 all have in
common? They've all been victimized this year by "flash
robs." Take a look at what happened in a 7-11 earlier this
week in Silver Spring, Maryland. At least 70 young people
connected via social media and then met at the 7-11 to
simultaneously shoplift in the store. It's the evolution of
the flash mob, and retailers are on alert this holiday
season for this new and bothersome trend in retail crime.
Also watching this trend closely are the people in the
surveillance business. Fredrik Nilsson, North American
general manager for the Chelmsford, Massachusetts based Axis
Communications, a major maker of surveillance cameras,
joined us to talk about protecting against flash robs.
How big of an issue are flash robs from Nilsson’s
communication with his clients? "Theft in retail has been an
issue for a long time. It seems like the people who want to
steal from stores just find new ways to do it in better
ways. Unfortunately, they are using the latest technology,"
said Nilsson. "It’s pretty amazing. They gather 70 people in
the store to do the robbery. That’s very difficult from
retailers to protect themselves from." If you look at retail
in general, three to five percent go toward loss, which is
basically theft, internal or external theft, said Nilsson.
"That means that you and I as shoppers have to pay more for
the goods, so they want to do anything to prevent themselves
from being hit by those kind of things."
of the big advances in cameras is that they are better. New
cameras feature HD TV and make identification easier. Watch
the interview to learn more about flash robs and
surveillance technology used against it.