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Thought Challenge 10-2-12
 


 



Submitted by Martin Renkis
Founder & CEO
Smartvue Corporation


We live in an amazing era of computing in which almost anyone can view images and videos from around the world on their computer, all with just a few clicks. This appears simple to do, but what is really happening in the background is the power of a global cloud of thousands of computers working together using the Internet.

This cloud brings everyday benefits to us like email, online banking and storing our family photos. The cloud continues to grow in our personal and business lives as we move our important data and services from our local laptops and computers and out to the online cloud. Some retailers have begun to utilize cloud technologies to power their surveillance for more efficient security as well as more efficient business.

There are many reasons that retail loss prevention is considering the cloud. The benefits of cloud-powered surveillance include live remote monitoring and recorded video searching from a single website, online video storage, collaborative sharing of video clips as well as centralized management and maintenance of cameras and servers. The benefits of the cloud network also propel surveillance from a tool for loss prevention and human resources into an engine for enterprise business management.

"We use our cloud-powered video surveillance solution to not only reduce shrink, theft, and improve security at our stores, but also to watch customer behavior, which helps us improve store layouts and merchandising," said Scott Hughes, of Tasti D-Lite. "In addition, we use the cloud to observe and train our employees to deliver better customer service and higher conversion rates."

Using the surveillance cloud to help with employee training and store layout can also drive revenue. A billion dollar retailer uses cloud-powered surveillance to help design better store layouts and merchandise placement. Management remotely watches customers interact with their products in real time. They also have the capability to search recorded video, collaboratively share video clips online, and download HD video to analyze trends.

Once retail stores are connected with cloud-powered surveillance, the value of this new network is multiplied. The surveillance cloud creates opportunities to monitor up to thousands of retail stores all from a single web interface. A surveillance system running on a high-speed global cloud like Microsoft (Skype cloud) or Google (YouTube cloud) can support instant access to live and recorded video from any camera or server, at almost any location worldwide.

An investment in cloud surveillance will no longer be based only on benefits from loss prevention and liability management, it will naturally expand to include visual business intelligence such as customer and employee management, merchandising, store layout and financial performance. Are you ready to get onto the cloud?



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