ORC - does it exist in Canada? Or is it that the newspapers just don't pick it up? We've certainly heard of a number of ORC cases but rarely do we see anything in the newspapers about the subject. Even when surveys are released in the States, Canadian newspapers just don't pick them up. A number of senior LP executives have mentioned them to us here at the Daily over the years but they never get any press.At the Daily we spend countless hours scoring the papers and the net looking for the articles but rarely see them. Certainly we see the counterfeit cases, ID theft cases, and credit card/debit card cases but rarely the ORC or fencing case. So we at the Daily would like to ask the Canadian LP community - Does it exist there and why doesn't your press pick them up? Any takers?

From "Reinvention" to "Differentiate or Die" and from "Multi-channel" to now "Omni-channel" - It’s time to get 'radical' in retail Today, the traditional model of retail itself has undergone a radical reinvention, and it’s being driven by the consumer. Armed with mobile technology at their fingertips, these savvy new consumers are abreast of the latest trends and competitor information, they can access the best deals instantly – and they are using this data to steer a revolution in retail that ultimately benefits them. Omni-channel incorporates mobile commerce and social media to develop a more converged and unified approach to the customer experience. In essence, the Omni-channel strategy aims to enhance customer engagement and increase brand loyalty by developing a relationship with the end consumer. To demonstrate how pervasive this radical retail revolution is, a report released by KPMG entitled the Converged Lifestyle: KPMG’s Consumers & Convergence Report, highlight some interesting findings about the Canadian consumer in this new digital world. (Source business.financialpost.com)

Ann Inc. opens its first Loft store in Toronto's Yorkdale Shopping Center The announcement comes just weeks after Ann Taylor announced its first international locations would open in Toronto this fall. One of the locations will be at the Eaton Centre, reports Toronto Life. The second location is yet to be confirmed. J.Crew, Express, Marshalls, Intermix and Tory Burch have all opened bricks-and-mortar locations in Canada. The Hudson’s Bay Co. acquired Canadian franchise rights for Topshop and Topman, opening the first store for the British fast-fashion chains in Toronto last October. (Source thestar.com)

Rogers Communications - Canada's largest mobile operator - turning to three new markets: so-called "machineto-machine" technology; retail transactions made with smartphones; and video consumption over mobile devices. With revenues slowing or even declining in traditional telecom services such as home Internet and rates for cellphone calls all the mobile operators in North America are feeling the pinch and they're all looking at these new sources of revenue and sprinting as fast as they can. (Source canada.com)



Quebec store owner defends himself with Bear Spray from two armed thieves. The store owner blasted the thieves with a pepper spray bear repellent then grabbed one suspect until police arrived. The Canadian Parliament is currently reviewing the rights of Store owners to defend themselves and the ability to make a citizens arrest. (Source rawstory.com)



Senate considers expanding citizen's arrest powers. The senators are considering Bill C-26, which provides Canadians with greater powers of citizen's arrest. It was widely supported in the House of Commons.  (Source lfpress.com)