LNL Systems Introduces
FlorLink at Loss
Prevention Conference and EXPO
Enhance Customer Experience by Connecting
In-Store Associates
Natick, Mass., June 11, 2015 - LNL Systems will preview their retail
solution appliance, FlorLink at the Loss Prevention Conference and EXPO at Long
Beach, CA on June 23-25, 2015.
Among their sales floor communication products will be FlorLink, a compact,
customizable appliance, which maximizes the FlorComm investment. LNL Systems
launched FlorComm over a year ago as a suite of communication solutions to
enhance the in-store customer experience by offering a range of products to keep
sales floor staff equipped and ready to provide immediate assistance.
"We are excited that customers are finding many uses for this cost effective
device," Mark Barnes, founder and CEO of LNL Systems. "They are discovering that
the immediate notifications that prompt store associates to assist customers,
are resulting in a superior customer experience."
FlorLink assists sales associates with their biggest pain points:
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Understaffed areas of
the store - If a customer walks into an understaffed area, an
alert goes out within seconds to all communications devices and the
nearest store associate can walk over to offer assistance. FlorLink,
which accepts input from most camera and motion-sensor systems, can
also react to activity at receiving doors and the cash office,
improving loss prevention. |
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Disconnected
omni-channel loop - Attached to the store's network, FlorLink recognizes
specific alerts and sends out a pre-recorded voice message (or TXT)
to all equipped associates. The solution transforms alerts from both
in-store and online sources into actionable messages for retail
associates and managers, and into data for executive analysis.
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Slow response time to
customers - If a customer presses a call button on the floor,
FlorLink immediately transmits a message to associates. When the
customer taps for more information, FlorLink relays a message to a
two-way radio. Better customer engagement means more sales.
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For more details on LNL Systems products and services or to schedule an
appointment for the show, stop by LNL Systems booth #1412 at Loss Prevention
Conference and EXPO or email
info@lnlsystems.com.
About LNL Systems
LNL Systems is a leading provider of comprehensive communication solutions for
retailers and supermarkets. Their omni-channel solution, FlorComm, offers a
suite of products, which utilizes store cameras, sensors and data to offer an
integrated path to improved teamwork, greater efficiency, and management
control. Retail customers already include Coach, Staples, Marshalls, Foot
Locker, Under Armour, and T.J. Maxx. For more information on LNL Systems, visit
www.lnlsystems.com or follow us on Twitter at
@LNLsystems.
