|January 28, 2011
Vector Security Marks 10th Anniversary of InSite by
Releasing Major Revisions!
InSite's 6th upgrade release features online instructional
tutorials, upgraded features and increases ease of use.
In 2000, Vector Security released its first version of InSite, the
company's web-based building alarm information management program.
Now, eleven years later, Vector is releasing its 6th revision.
InSite 4.2 provides a number of enhancements and improvements. Here
are the highlights:
Online Tutorials: Now users can learn InSite from the start,
brush up on the technology, or even train co-workers more easily and
conveniently, using a variety of InSite tutorials that are available
online. These quick and easy tutorials can be taken any time they
Upgraded Server Configuration: We put a virtual environment
in place for our web server and added a redundant data server. This
will improve speed and efficiency, while reducing downtime.
New Service Request Page: Entirely upgraded to allow greater
speed and performance.
Service Requests for Additional Technologies: Now users can
request service for a number of additional installed technologies
such as video surveillance, access control and electronic article
Support Auto-Responder: When a request is sent to InSite,
the system will automatically send back a message indicating that
the request has been successfully received. It will also reiterate
our hours of operation so users can better plan our service response
or call-back action.
Password Reset Email Message: This existing service has
been modified to be more instructive and easier to use. It provides
the InSite user with an email message any time the user's profile is
modified or when a request to reset his/her password is submitted.
Updated Contact Us Page: This page has been upgraded to
include both Central Station and National Service Center (NSC)
numbers AND email contacts.
Call List -- Code Change Completion Time Parameters:
These have also been updated to clearly indicate the expected
completion time of call list and/or code change requests submitted
Vector Security gained credibility as a premier alarm monitoring
provider based on the company's ability to better manage the
fundamentals of building alarm management. The building alarm system
is still a retailer's "first line of defense" in an overall LP
program, and it serves a distinct purpose in preventing the
potential for high losses. But the day-to-day management of alarm
systems, deployed and in use on a nationwide basis, can become an
arduous task. The unfortunate result is that problems with alarm
systems rarely hit the radar screen unless or until there is a high
loss due to complete circumvention or failure. When they occur,
these incidents can be due largely to improper system operation,
management or maintenance; conditions that could have easily been
remedied if someone were watching.
Since Vector first introduced InSite back in 2000, it's been known
within the retail loss prevention community as a service which has
been "designed by loss prevention professionals to service the loss
prevention community." And like the retail LP community, InSite's
capacities have grown throughout that time in tandem with the needs
of the retail LP community and will continue to do so.
Coming in 2011:
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