Canadian Privacy Laws now
favorable for the LP professional
3-part series publishing
Monday, Tuesday and Wednesday
June 18, 2015 marked the introduction of major changes to the
Canadian Privacy Laws, which had previously made it extremely difficult for
LP professionals to share information about known criminals. Read the firsthand
account of the 15-year journey to change a law that was intended to protect
against crime, but in fact made it possible for the criminal to operate with
anonymity to a certain degree.
Part 2 - The
Introduction of PIPEDA (Personal Information Protection & Electronic Documents
Retail Consultant, Grist Mill Solutions
Prior to 2000, many retailers collaborated to share information about organized
criminals. Stories of major retailers meeting for days to look over a slew of
data related to local criminals was commonplace. Mobile surveillances beginning
in the early hours of the morning, and continuing through to the end of a day
making observations about the activities of criminals was not unheard of, in
fact many times the passenger of the vehicle was indeed a retail competitor. But
a truce was understood when it came to organized criminals and the retailer's
attempts to protect their companies.
PIPEDA, or the Privacy Act, put a stop to much of that and has been problematic
for a number of years. Essentially the Act was created to describe how
organizations may collect, use and disclose personal information of individuals
they do business with. A key area of the act related to use of information
relates to "consent", whether implied or explicit. If personal information is
being used, the subject must be in a position to be able to approve of the use.
The Act had exemptions however. Buried under section 7 of the Act was language
which allowed those with "investigative body" status to share information
without requiring consent. Unfortunately for many retailers, they did not pass
the litmus test, they were not defined under the Act as "Investigative Body".
That was designed to cover a group of Law Enforcement and Crown Corporations
(government owned businesses).
Asking the bad guy if you can tell another potential victim if it is OK to warn
them? Is this really why the Act was in place? The answer is no, but not quite
simple. The Privacy Act and those who were advocates of its creation was well
intended. It was created out of a necessity to protect individuals who were
being victimized by identity theft, and fraud. It was also created to ensure
Canada was a leader in data security for the growth of e commerce, and it was
adopted quickly to establish Canada as a leader in the Global business world.
For 15 years Canada was indeed recognized as best in class for data protection.
Perhaps more so than intended.
Stay tuned for Part 3 tomorrow.
Organized Retail Crime:
Stories from Toronto's Crime Scene
Sep. 16th - The International Centre
In his keynote presentation, Bill Blair, former Chief of Toronto Police
will share some of the most detrimental and intense organized retail crime cases
that he investigated during his 35 years of service with the Toronto Police.
Chief Blair will share his unique perspective on leadership and will also offer
advice on how LP teams could successfully work with law enforcement officials to
See full agenda here.
LPNN Filming at the RCC LP Conference
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