In order to fulfil its promise of same or next day delivery, home furnishings
retailer, RC Willey, manages $500 million of inventory in warehouses and stores
throughout the Western US. With millions of dollars of product in constant
motion, tracking inventory discrepancies and investigating shrink was a
challenge without video support. The company installed analog cameras to
document the inventory flow, but when that system reached the end of its life,
RC Willey began searching for a high resolution IP video surveillance system
that could deliver better video with greater forensic value.
After lengthy on-site testing of 15 IP camera vendors, RC Willey selected Axis
network cameras to track inventory in transit from its distribution centers,
retail stores and delivery trucks. West Valley City, UT-based systems integrator
and Axis partner, Alphacorp, was selected to undertake the installations.
Advanced imaging features such as Wide Dynamic Range-Dynamic Capture provide the
company with sharp, identifiable details under widely diverse lighting
conditions - from vast warehouse racks to open dock bays, retail stockrooms and
will-call pick-up centers. RC Willey stores the video locally at each site where
it can be accessed remotely by Loss Prevention staff and other authorized
personnel through a Genetec video management system.
Since the Axis cameras were installed, inventory shrink has dropped
significantly to 0.01 percent, a full 170 percent below the home furnishings
industry average. The cameras have helped the company pinpoint the root causes
of inventory discrepancies and take steps to correct their procedures. The
cameras also help the company improve warehouse management best practices to
prevent future inventory from going astray.
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