Vector Security Honored as Top Security Company
Pittsburgh-based company named SDM Magazine's 2015 Dealer of the Year
Pictured: Vector Security Senior Management Team (l-r) John Taggart, Senior
Director/General Manager, Vector Intelligent Solutions; Thomas Helisek, VP,
Information Systems; Jeff Bates, COO; Leslie Baker, VP, Human Resources; Pam
Petrow, President and CEO; Steve White, VP, New Business Development; Jeff
Hoffman, VP, Finance; John Madden, VP, Authorized Dealer Division; Vince
DiValerio, VP, Acquisitions; Michael Grady, Executive Vice President; Anita
Ostrowski, VP, Central Station Services; Art Miller, VP, Marketing. Not
pictured: Jennifer Rattigan, Sr. Contracts Counsel.
PITTSBURGH, December 03, 2015 - For the second time, Vector Security has
SDM Magazine's Dealer of the Year. Launched in 1980, this top honor
recognizes Vector Security for its innovation, use of industry best practices,
and notable growth and accomplishments in the security dealer industry. Vector
Security earned SDM's Dealer of the Year distinction once before in 2003.
"This award is a testament to the hard work of the entire Vector Security team,"
said Pam Petrow, President and CEO of Vector Security. "From the corporate
office to our branches to our dealers, each has served a valuable role in
positioning us as a top security company."
SDM's Dealer of the Year award is the magazine's highest honor, bestowed upon
one deserving security company each year since 1980. To qualify, the company
must be in the business of selling and installing electronic security and
related systems to residential and/or non-residential markets.
"This year, Vector Security's truly impressive employee-centric focus; strong
commitment to the good of the security industry overall; and initiatives for
standardizing and unifying its processes, procedures and programs won the
company this title once again," said Karyn Hodgson, Senior Editor, SDM Magazine.
"We congratulate Vector Security on being named SDM's 2015 Dealer of the Year."
Vector Security was selected as 2015 Dealer of the Year for its:
● Commitment to Revitalizing its Internal Structure: The company's One Vector
initiative seeks to bring together its 30 branch locations, more than 50
authorized dealers and four distinct divisions under a common platform, path and
vision, while still allowing each to function autonomously as needed. The new
structure enables Vector Security to identify opportunities and adapt faster so
that it can better serve customers. It also provides a consistent company
experience among locations.
● Dedication to Employee Advancement: Vector Security is committed to employee
education and opportunity. This past year, it spent more than $1.2 million on
training initiatives, including management programs, industry certifications and
Vector University (a vehicle for managers to understand the global Vector
Security enterprise), among others. This investment has had a trickle-down
effect into employee satisfaction. The company promoted more than 97 employees
from within in the past year and boasts an average tenure company-wide of 7.9
● Passion for Customers and the Industry: Vector Security seeks what's best for
customers and the industry. As examples, the company is leading the charge to
modernize the way central stations operate and communicate, and championing the
Automated Secure Alarm Protocol (ASAP) standard, which calls for the electronic
data transfer from alarm companies to 911 centers.
● Innovation: In recent years, Vector Security expanded its residential product
offerings to include automation packages in response to evolving consumer needs.
It also launched an online store, which spiked home automation adoption rates
from close to 40 percent to 85 percent in 15 months, and branded its Alarm.com
service with a Vector Security app through Apple and Google Play. On the
commercial side, it acquired Industry Retail Group in 2013 to add managed
network services (e.g. broadband aggregation, edge device management and network
management) to its product suite. This enables the company to provide a unified
solution that combines intrusion, video, burglar and fire alarm systems with a
secure network - all managed by a single entity.
Read more here.