Leading Supermarket Retailer TOPS Friendly Markets Selects Profitect Prescriptive Analytics to Enhance Merchandising and Asset Protection Strategy
 

Waltham, MA - February 16, 2016 - Profitect Inc., the leading prescriptive analytics provider for the retail industry, today announced TOPS Markets, a leading supermarket retailer with locations in upstate New York, Pennsylvania and Vermont, selected Profitect's sales module to increase sales, reduce costs and improve customer service.

After a thorough review of current Exception Based Reporting (EBR) solutions - including a trial period in which Profitect gave TOPS full access to its sales module - Profitect was selected. Profitect proved its ability to quickly integrate TOPS' legacy point of sale (POS) data, train users and improve shrink performance. By supplementing legacy reporting approaches, TOPS now efficiently identifies shrink and fraud related activities. In addition, Profitect's unlimited user licensing enabled TOPS to empower their merchandising users with category management analytics to identify product and store performance opportunities. Profitect's solution will also guide TOPS' employees with ways to act on and resolve identified opportunities.

"Profitect's customer-centric approach mirrors our same vision to continuously find new ways to improve our shopper experience. We are excited to work alongside Profitect to build upon our shared values backed by the power of prescriptive analytics," said John Persons, President and COO, TOPS Markets. "It was clear from the start that Profitect provides unprecedented customer service; we were using the system within 72 hours of initial setup. We're very pleased to have chosen Profitect over some of the other solutions our team evaluated."

Profitect's approach to quickly integrating data with minimal IT resources- while producing actionable opportunities- provides organization-wide benefits for TOPS. This enables the company to improve shrink performance by supplementing legacy reporting approaches and replacing them with automated resolution processes. Profitect's closed loop system also creates accountability by ensuring employees identify and resolve opportunities impacting the business.

"TOPS Markets is a true innovator in the grocery industry. By moving operations to a data-driven prescriptive analytics model, TOPS will increase both employee and customer satisfaction with improved category management and asset protection strategies," said Guy Yehiav, CEO, Profitect. "We are very excited for the opportunity to work with TOPS Markets."

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