Leading Supermarket Retailer TOPS Friendly Markets Selects Profitect
Prescriptive Analytics to Enhance Merchandising and Asset Protection Strategy
Waltham, MA - February 16, 2016 -
Profitect Inc., the leading
analytics provider for the retail industry, today announced
TOPS Markets, a
leading supermarket retailer with locations in upstate New York, Pennsylvania
and Vermont, selected Profitect's sales module to increase sales, reduce costs
and improve customer service.
After a thorough review of current Exception Based Reporting (EBR) solutions -
including a trial period in which Profitect gave TOPS full access to its sales
module - Profitect was selected. Profitect proved its ability to quickly
integrate TOPS' legacy point of sale (POS) data, train users and improve shrink
performance. By supplementing legacy reporting approaches, TOPS now efficiently
identifies shrink and fraud related activities. In addition, Profitect's
unlimited user licensing enabled TOPS to empower their merchandising users with
category management analytics to identify product and store performance
opportunities. Profitect's solution will also guide TOPS' employees with ways to
act on and resolve identified opportunities.
"Profitect's customer-centric approach mirrors our same vision to continuously
find new ways to improve our shopper experience. We are excited to work
alongside Profitect to build upon our shared values backed by the power of
prescriptive analytics," said John Persons, President and COO, TOPS Markets. "It
was clear from the start that Profitect provides unprecedented customer service;
we were using the system within 72 hours of initial setup. We're very pleased to
have chosen Profitect over some of the other solutions our team evaluated."
Profitect's approach to quickly integrating data with minimal IT resources-
while producing actionable opportunities- provides organization-wide benefits
for TOPS. This enables the company to improve shrink performance by
supplementing legacy reporting approaches and replacing them with automated
resolution processes. Profitect's closed loop system also creates accountability
by ensuring employees identify and resolve opportunities impacting the business.
"TOPS Markets is a true innovator in the grocery industry. By moving operations
to a data-driven prescriptive analytics model, TOPS will increase both employee
and customer satisfaction with improved category management and asset protection
strategies," said Guy Yehiav, CEO, Profitect. "We are very excited for the
opportunity to work with TOPS Markets."
Read more here.