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Job Overview
The specialist, asset protection, will oversee
the protection of company assets within an
assigned group of stores. This position will
execute the asset protection program designed to
minimize inventory shrink, workers compensation
claims, general liability claims, cash loss and
bad checks.
Primary Responsibilities:
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Identify the
root causes of inventory shrink for
stores within an assigned group of
stores; develop innovative solutions
to minimize exposure; execute
appropriate asset protection
countermeasures. |
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Participate in team
member awareness training for high
shrink stores; review operational
practices relating to the execution
of controls designed to minimize the
exposure to internal theft,
professional shoplifting, vendor
theft, bad checks, cash losses and
workers comp and general liability
claims. |
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Conduct internal theft
investigations using all legal means
necessary and within the framework
of established department
investigative policies and
procedures. |
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Conduct external theft
investigations and indentify
organized retail theft for stores
suffering enormous losses as
reported by store management and
supported by inventory shrink
results and sales to purchase
reporting. |
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Maintain thorough
understanding of POS exception based
reporting tools and utilize this
software effectively in detecting,
investigating and resolving problems
associated with front end and
pharmacy shrink. |
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Partner with store
operations and conduct inventory
investigations as required adhering
to established shrink guidelines;
develop and recommend action plans
designed to correct deficiencies and
minimize the exposure to shrink. |
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Maintain a thorough
understanding of shoplifting
directives (6 steps) and ensure that
stores within the assigned group of
stores are adhering to this program. |
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Monitor and follow-up
on failing audits within assigned
group of stores and partner with the
auditor, asset protection, district
manager and store directors to
correct deficiencies. |
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Ensure stores are
strictly enforcing direct store
delivery (“DSD”) controls and
provide DSD training for team
members as needed; follow-up and
report discrepancies to the district
manager and sr manager, regional
asset protection. |
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Execute and monitor the
key control program and burglar
alarm program for stores within an
assigned group of stores and
strictly enforce this program
following corporate policies and
procedures. |
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Participate and assist
in inventory audits to include
perishable and non-perishable items
for high loss/high risk stores;
report any irregularities to the sr
manager, regional asset protection
and district manager. |
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Monitor the performance
and training of contracted
security/law enforcement personnel
for stores within an assigned group
of stores and ensure adherence to
established policies and procedures;
manage the budget make improvement
recommendations to maintain
standards. |
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Select, train and
supervise retail asset protection
team members assigned to stores
within an assigned group of stores;
ensure these individuals are
adhering to asset protection
policies and procedures. |
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Oversee and manage the
company initiated safety program;
ensure that stores are investigating
accidents as they occur and that
those investigations are thorough
and well documented. |
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Manage the physical
aspects of the company initiated
safety program; ensure that the
appropriate countermeasures have
been deployed in stores and that
those countermeasures are utilized
according to policy, continuously
stocked and that team members are
appropriately educated. |
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Develop strong
partnerships with local law
enforcement officials and other
retail asset protection departments. |
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Participate in
professional development such as
in-store/corporate training and
industry standard professional
designates including Certified Fraud
Examiner (CFE), Certified Forensic
Interview (CFI), Certified
Protection Professional (CPP) and
collegiate courses in retail asset
protection/loss prevention. |
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Perform other
job-related duties as assigned. |
Critical Competencies and Skills:
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People |
Merchant and Brand |
Business and Results |
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Builds Trusting & Loyal
Relationships |
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Builds Customer Loyalty |
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Supports Achievement of
Results |
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Partners Effectively &
Demonstrates Teamwork |
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Facilitates Innovation
& Change |
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Displays Business &
Financial Acumen |
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Communicates with
Impact & Candor |
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Plans & Organizes |
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Leverages Diversity &
Ensures Inclusion |
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Coaches & Develops
Others |
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Minimum Qualifications:
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Bachelor’s degree in criminal
justice, business administration or
related field and five (5) years
experience in multi-unit asset
protection/loss prevention field; or
an equivalent combination relevant
education and experience. |
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Wicklander-Zulawski certification. |
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Possess a valid driver’s license
with a satisfactory driving record. |
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Ability to travel up to 40% of the
time, including overnight. |
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Ability to work nights, weekends and
holidays. |
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Compliance with all company policies
and procedures. |
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Ability to read, write and speak
English proficiently. |
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Ability to understand and follow
English instructions. |
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Authorization to work in the United
States or the ability to obtain the
same. |
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Successful completion of
pre-employment drug testing and
background check. |
Preferred
Qualifications:
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Certified Forensic Interviewers
(CFI)/Certified Fraud Examiners
(CFE) designation. |
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Proficient in forensic audit tasks
and investigations. |
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Possess financial acumen,
flexibility, resiliency and
self-direction. |
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Excellent communication and
interpersonal skills to effectively
convey complex and detailed
information to a diverse population. |
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Strong leadership skills and ability
to act as a change agent educating
store, district and regional
personnel on new programs designed
to minimize inventory shrink. |
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Excellent communication,
presentation and interpersonal
skills to effectively convey complex
and detailed information to a
diverse population. |
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Ability to provide innovative
solutions while minimizing loss. |
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Excellent analytical, organizational
and investigative skills. |
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Ability to maintain the highest
level of confidentiality. |
Environment and Physical Demands
Physical Requirements
Never
(N)
0%
Occasionally
(O)
1-33%
Frequently
(F)
34-66%
Continuously
(C)
67-100%
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Task |
Frequency |
Additional Detals (as necessary) |
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1. Standing |
F |
Surface Type(s): Carpet, tile, concrete |
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2. Walking |
F |
Surface Type(s): Carpet, tile, concrete |
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3. Sitting |
C |
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4. Carrying |
O |
Up
to 10 lbs. |
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5. Pushing |
O |
Up
to 10 lbs. |
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6. Lifting |
O |
Up
to 10 lbs. |
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7. Pulling |
O |
Up
to 10 lbs. |
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8. Climbing |
O |
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9. Balancing |
O |
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10. Stooping |
O |
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11. Kneeling |
O |
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12. Crouching |
O |
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13. Handling |
C |
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14. Fingering |
C |
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15. Feeling |
O |
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16. Crawling |
N |
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17. Reaching |
O |
Level: Waist/overhead, etc. |
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18. Talking |
C |
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19. Seeing |
C |
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20. Hearing |
C |
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21. Smelling |
O |
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22. Repetitive Movement |
C |
Of
both hands |
Job location
Headquarters
Working
Conditions
|
X |
Inside |
X |
Outside |
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Cold |
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Heat |
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Wet/Humid |
Safety Risk Factors
Never
(N)
0%
Occasionally
(O)
1-33%
Frequently
(F)
34-66%
Continuously
(C)
67-100%
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Risk Factor |
Frequency |
| 1.
Loud Noise |
N |
| 2.
Twisting of back and neck |
O |
| 3.
Slippery floor surface |
O |
| 4.
Cluttered floor surface |
O |
| 5.
Hazardous Equipment |
N |
| 6.
Contact with sharp objects |
N |
| 7.
Contact with Skin Irritants |
N |
| 8.
Toxic Exposure (see MSDS) |
N |
| 9.
Nuisance dust, fumes, sprays |
N |
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10. Hazardous cleaning solutions |
N |
Schedules
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X |
Varied |
X |
Day |
X |
Evenings |
X |
Weekends |
X |
Holidays |
Machines, Tools, Equipment, etc
Personal computer, telephone, printer, copy
machine, facsimile machine, general office
supplies and equipment.
Contact:
To
apply for this job, send your resume to Nicole
Fisher at
nicolefisher@segrocers.com
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