Vector Security False Alarm Reduction -- Permit Compliance
2011 FARA Associate Member of the Year
Recognized for her outstanding contributions in the effort to reduce
false alarms, Vector Security's False Alarm Reduction -- Permit
Compliance Coordinator, Kristina Walker, added "2011 FARA Associate
Member of the Year" to her growing portfolio of achievements. Ms.
Walker received the W. Rex Bell Associate Member of the Year award
at the False Alarm Reduction Association (FARA) annual symposium
held in San Antonio, TX, April 4-7th, 2011.
Gerry Miller, President of FARA, comments that "Ms. Walker’s award
demonstrates her commitment to attacking the false alarm problem
head on." The W. Rex Bell Associate Member award is one of the
highest honors given to deserving individuals who demonstrate a
significant commitment and contribute the most to their department
or company, the community at large and FARA. "Not only has Kristina
worked hard to bring many FARA projects to fruition, but she also
helped to reduce false alarms by 52% at her own company's National
The person for whom the award is named, W. Russell Bell, has even
more to say about its value and symbolism. "The reason why Vector
Security is one of the most highly respected alarm companies in
America is because they truly place protection first and foremost in
their business philosophy. Their customers are properly protected
and instructed on how to use their alarms." Bell has been the false
alarm reduction coordinator for the city of Huntsville, Alabama
since 1997. "When I first arrived here, we had about 5,500
registered alarms and over 1,350 dispatches to alarms per month.
Today, we have over 25,000 registered alarms and average only 310
dispatches per month." His program has reduced false alarm responses
by over 70% while the number of homes and businesses using alarms
has grown by five times in only thirteen years.
Ms. Walker manages Vector's false alarm reduction and permit
compliance program for its National Accounts Division. She works
diligently to ensure that Vector's national retail customers
maintain the lowest possible false alarm rates, while remaining
compliant with the ever-growing list of alarm management regulations
currently on the books in a high number of cities, towns and
boroughs across America. "False alarm reduction has been etched in
my mind since I joined Vector," says Walker. "Our false alarm
reduction program, which was championed in 2003 by our former
president, John A. Murphy, has received national acclaim. When no
one was talking about the short-and long-term impact of uncontrolled
false alarms, we were out there preaching to our customers about the
need to reduce them." Today, Walker is helping carry the false alarm
torch which was first lit by Murphy and then passed on to Patricia
Killian, who managed the program from its initial inception. Killian
was the first to receive the FARA Associate Member of the Year award
in 2006 and comments that, "2006 was a banner year for us. Not only
did I receive the FARA award, but Vector was fortunate to follow up
with winning the first Police Dispatch Quality (PDQ) award and
finally the Central Station of the Year award from the Central
Station Alarm Association.
Vector's involvement didn't stop there. Following FARA, Pamela J.
Petrow, Vector Security's current president and CEO, began working
with the Association of Public-Safety Communications Officials
International (APCO) in a program to improve the level, accuracy and
timeliness of alarm dispatching information from private central
stations to national 911 centers. Ms. Petrow and Vector's Central
Station Administration and ISG departments worked to help produce
the first American National Standards Institute (ANSI) standard for
Alarm Monitoring to PSAP -- CAD External Alarm Interface Exchange
program. In fact, Petrow was honored by APCO as the 2009 recipient
of APCO's President's Award. "We're indeed honored to see that a
growing number of Vector people are carrying the false alarm
reduction torch," says Petrow. "Kristina, however, has shown
exceptional assertion and motivation in continuing the commitment."
When Walker accepted the appointment to FARA, she had two specific
goals; to increase membership from police departments and to expand
FARA's reach into reducing false alarms from fire alarm systems. She
is the co-chairperson of FARA's Membership Committee along with
helping develop FARA's Fire Committee with another Vector staff
member, Michael Mahoney, who co-chairs FARA's Fire Committee and
handles fire engineering at Vector's National Accounts Division.
Walker has also conducted false alarm reduction seminars for her
staff, featuring police departments based in Maryland and Virginia.
Commenting that, "false fire alarms impact public safety departments
in an equally significant manner; especially when communities are
served by volunteer departments."
Walker's new goal is to help FARA develop new policies and
procedures designed to reduce them.
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