The Future of Exception Based Reporting
Exception based reporting. It’s a simple,
effective way for retailers to find fraud. Finding
patterns in the point of sale data seems like a great
way to find issues, but is it really? Exception based
reporting was ground breaking when it was
created...decades ago. Today exception based reporting
still does what it was designed to do, but times have
changed. There is now much more data to filter through,
making the reports slow and outdated before you even
look at them. Focusing on select areas will make the
reports faster, but you could be closing your eyes to
massive areas of loss. Shouldn’t your reporting be as
agile as you are?
The answer to exception based reporting’s issues,
Intelligence Based Reporting (IBR). This evolutional
step takes the best of exception based reporting and
adds to it the technologies present in today’s retail
world. This means IBR collects more than just point of
sale data. It also collects EAS and RFID data, alarm and
access control data, video, and much more. All of this
data together gives you a much better look into what’s
causing shrink in your stores.
One major issue of current reporting is speed. Reports
can take days or weeks to generate, and more data just
means longer wait times. This raises the question, how
long does it take IBR to generate reports? The answer
may surprise you, because it’s immediately. This is
because intelligence based reporting collects and
analyzes all of the data in real-time, and notifies you
when thresholds are crossed and exceptions are
triggered.
The most powerful element of IBR is video. Seeing the
numbers is one thing, being able to actually see the
numbers in action is another. When you notice an anomaly
in the data there is no more need to infer what
happened. Simply watch the video and see what caused it.
This feature allows you to react faster than ever
before. No more long investigations, no more
interrogating interviews, no more speculating. See it
with your own eyes.
IBR is the next step in preventing fraud. It collects
all of your data in real-time allowing you to prevent
fraud faster, and the video shows you what happened
without any guess work. There is one IBR solution
already on the market, Retail 20/20. Retail 20/20 is a
real-time IBR solution with integrated, synchronized
video giving you more visibility into your stores. It’s
more than exception based reporting and video, its
intelligence based reporting.
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