Do you have a seat at the table?
submitted by Sharon Dindal, Meijer
Do
you have a seat at the decision-making table? How many times have
you heard someone say "do they ever consult LP when these decisions
are made?" Or maybe as a loss prevention leader you've thought to
yourself "they never include me when they make decisions affecting
the company." If you are consistently asking yourself and others
those questions, then ask yourself why? Loss prevention leaders
possess experience, passion, drive, intuition, inspiration, and
competitive spirit, amongst other strong attributes. Aren't these
the qualities that are looked for in other leaders in the company
that make decisions?
The real question is how are you influencing the
leaders around you to see the value you add to the company? All of
the characteristics found in a seasoned leader are a great
foundation to build on, but your focus should be on how you move
from being a "necessary evil" to an essential piece of the profit
puzzle. A true decision making partner that has a seat and a voice
at the table. Some of you have already perfected the skill of making
yourself important to an organization; you know the secret. But are
you sharing that knowledge with others? Read the headlines.
Companies are downsizing in this weak economy and many LP jobs have
and will be eliminated. The greatest threat to loss prevention is
often the lack of strategic planning and inability to make the
department relevant to the business. It's not easy; it takes hard
work, commitment, a good mentor and a lot of politics.
Cultivate great relationships, even with people
you don't like. The relationships you foster will mold long-term
opinions of who we are and what we do. Lead like a business owner,
because you own your business, your reputation and your worth. Don't
find yourself operating in a silo. Explore other areas and learn
something outside of your expertise. Remember, you share the same
business goals as your partners, and your knowledge and influence in
areas outside of LP can pay huge rewards down the road. Challenge
yourself to be a holistic leader that can affect teams at all levels
in the organization. Don't get so lost in just describing what is
wrong, but instead concentrate on how you solve problems and
recommend solutions. Teach, coach, train, mentor, and be something
to others as you will develop yourself in the process and add value
to the business.
A final thought, when you walk into a store or
office and the look on faces is one of fear, anger or frustration,
you still have relationships to develop. Gauge success on people not
fleeing when you enter a room and instead telling you how invaluable
you are because you are a true partner and a problem solver. |